Community Q&A content processing methods, devices, computer equipment and storage media
By handling the answer content of community Q&A questions in the community Q&A system, and using technical means such as redirection and prohibiting screenshots, the problem of low processing efficiency in the existing technology is solved, which improves processing efficiency and reduces negative impacts.
Patent Information
- Application Number
- CN202111416268.X
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- Filing Date
- 2021-11-25
- Publication Date
- 2025-04-25
- Estimated Expiration
- 2041-11-25
AI Technical Summary
Existing community-based products are inefficient in handling the answers to community Q&A questions, resulting in excessive negative impact and affecting the image of the company or the public.
By creating and publishing questions in the community question-and-answer system, obtaining relevant content, determining whether the problem has been solved, and redirecting the problem and content after it is resolved, screenshots and outsourcing are prohibited.
It improves the efficiency of answering community Q&A questions, reduces negative impacts, and protects the image of the enterprise or the public.
Smart Images

Figure CN114004711B_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of information technology, and in particular to a method, device, computer equipment and storage medium for processing community question and answer content. Background Art
[0002] With the continuous development of information technology, people's interaction and sharing of information in daily life has become very common. Some of the community products on the current market will anonymously assist enterprises or community users to post community Q&A questions, but the answers to these community Q&A questions are often easily spread and cause too much negative impact, seriously affecting the image of the company or the public, making users unwilling to speak freely for fear of negative impact. At the same time, the existing community products are inefficient in processing the answers to these community Q&A questions that are widely spread and cause serious negative impacts, thus bringing more negative impacts.
[0003] Therefore, existing methods have the problem of low efficiency in processing the answer content of community question and answer questions for community products. Summary of the invention
[0004] Embodiments of the present invention provide a method, apparatus, computer device, and storage medium for processing community question and answer content, so as to improve the efficiency of processing answer content of community question and answer questions.
[0005] A method for processing community question and answer content, comprising:
[0006] Create and publish community Q&A questions based on the community Q&A system;
[0007] Obtaining community question and answer content corresponding to the community question and answer question;
[0008] Determine whether the community question and answer question is solved according to the community question and answer content, and obtain a determination result;
[0009] If the judgment result is that the community question and answer question has not been solved, returning to the step of obtaining the community question and answer content corresponding to the community question and answer question and continuing to execute;
[0010] If the judgment result is that the community question and answer question is solved, redirection processing is performed on the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result.
[0011] A community question-and-answer content processing device, comprising:
[0012] Community Q&A question acquisition module, used to create and publish community Q&A questions based on the community Q&A system;
[0013] A community question and answer content acquisition module, used to acquire the community question and answer content corresponding to the community question and answer question;
[0014] A judgment result acquisition module, used to judge whether the community question and answer question is solved according to the community question and answer content, and obtain a judgment result;
[0015] A first judgment module, configured to return to the step of obtaining the community question and answer content corresponding to the community question and answer question and continue to execute if the judgment result is that the community question and answer question has not been solved;
[0016] The second judgment module is used to redirect the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result if the judgment result is that the community question and answer question is solved.
[0017] A computer device includes a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the steps of the above-mentioned community question and answer content processing method when executing the computer program.
[0018] A computer-readable storage medium stores a computer program, which, when executed by a processor, implements the steps of the above-mentioned community question-and-answer content processing method.
[0019] The community Q&A content processing method, device, computer equipment and storage medium provided in the embodiment of the present invention are based on the community Q&A system to create and publish community Q&A questions; obtain the community Q&A content corresponding to the community Q&A question; determine whether the community Q&A question has been solved according to the community Q&A content, and obtain a judgment result; if the judgment result is that the community Q&A question has not been solved, then return to the step of obtaining the community Q&A content corresponding to the community Q&A question and continue to execute; if the judgment result is that the community Q&A question has been solved, then redirect the community Q&A question and the community Q&A content corresponding to the community Q&A question to obtain a processing result. Through the above steps, the redirection setting is adopted, and the user screenshot is prohibited, so that the enterprise or community user can open or hide the question according to their own situation, and can effectively cut off the external communication link. Even if other users are still spreading the link, the user who obtains the link cannot view the content through the link, thereby improving the efficiency of the answer content processing of the community Q&A question. BRIEF DESCRIPTION OF THE DRAWINGS
[0020] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings required for use in the description of the embodiments of the present invention will be briefly introduced below. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative labor.
[0021] Figure 1 is a schematic diagram of an application environment of a method for processing community question and answer content in one embodiment of the present invention;
[0022] Figure 2 is a flow chart of a method for processing community question and answer content in one embodiment of the present invention;
[0023] Figure 3 is a schematic diagram of the structure of a community question and answer content processing device in one embodiment of the present invention;
[0024] Figure 4 is a schematic diagram of a computer device according to an embodiment of the present invention. DETAILED DESCRIPTION
[0025] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0026] The community question and answer content processing method provided in this application can be applied to Figure 1 In an application environment, a computer device / terminal device / ... communicates with a server via a network. The computer device / terminal device / ... may be, but is not limited to, various personal computers, laptops, smart phones, tablet computers, and portable wearable devices. The server may be implemented as an independent server or a server cluster consisting of multiple servers.
[0027] In one embodiment, if Figure 2 As shown, a community question-answering content processing method is provided, and the method is applied in Figure 1 The server in the example is used to illustrate, including the following steps S10 to S50:
[0028] S10. Create and publish community Q&A questions based on the community Q&A system.
[0029] In step S10, the community question-and-answer system is a community-based system that can be used for question-and-answering. The system has the feature of self-destruction after reading.
[0030] Creating and publishing community Q&A questions is done by a creator, where the creator may be an enterprise or a well-known user. It should be understood that the creator is not specifically limited here.
[0031] It should be understood that the creation and posting of community Q&A questions here can be posted anonymously. By posting questions anonymously, the negative impact on the enterprise or users can be reduced.
[0032] The above-mentioned community Q&A questions include but are not limited to community Q&A questions raised by enterprises soliciting users' opinions on enterprise development and enterprises soliciting users' responses to questions raised by the public.
[0033] Based on the community Q&A system, creators can create and publish community Q&A questions, allowing enterprises or community users to publish community Q&A questions according to their own circumstances, thereby obtaining the answers that enterprises or community users need and improving the efficiency of processing answer content for community Q&A questions.
[0034] S20. Obtain the community question and answer content corresponding to the community question and answer question.
[0035] In step S20, the above-mentioned method for obtaining the community Q&A content corresponding to the community Q&A question includes but is not limited to the timed push method and the real-time acquisition method. Among them, the timed push method refers to a method for obtaining community Q&A content according to a fixed time set by the creator in the community Q&A system, for example, obtaining community Q&A content every 15 minutes. The real-time acquisition method refers to a method in which the community Q&A system obtains the community Q&A content in real time and pushes it to the creator. It should be understood that the timed push method and real-time acquisition method here are only examples, and do not limit the specific method for obtaining the community Q&A content corresponding to the community Q&A question.
[0036] The above community Q&A content may be in the form of text, pictures, links, and documents.
[0037] By obtaining the community Q&A content corresponding to the community Q&A question and pushing the community Q&A content to the creator, it can be used to determine whether the community Q&A question is solved. By determining whether the community Q&A question is solved, the efficiency of processing the answer content of the community Q&A question is improved.
[0038] S30. Determine whether the community question and answer question is solved according to the community question and answer content, and obtain a determination result.
[0039] In step S30, the above judgment results include that the community Q&A question is not solved and that the community Q&A question is solved. The above methods for judging whether the community Q&A question is solved include but are not limited to the timing method and the creator confirmation method. Among them, the timing method refers to a method for updating the status of the community Q&A question according to the scheduled time for answering the question. For example, when the creator sets the scheduled time for answering the question to 1 month, one month after the question is posted, the judgment result is that the community Q&A question has been solved. If the creator confirms that the community Q&A question has been solved before one month has passed since the question was posted, the judgment result can also be considered that the community Q&A question has been solved. The creator confirmation method means that the creator confirms that the community Q&A question has been solved, and the judgment result can also be considered that the community Q&A question has been solved. If the creator believes that the community Q&A question is not solved and the confirmation status is not updated, the judgment result is that the community Q&A question has not been solved.
[0040] By judging whether the community Q&A question is solved based on the community Q&A content, the judgment result is obtained, which is conducive to subsequent corresponding processing based on the judgment result, thereby improving the efficiency of processing the answer content of the community Q&A question.
[0041] S40: If the judgment result is that the community Q&A question is not solved, then return to the step of obtaining the community Q&A content corresponding to the community Q&A question and continue to execute.
[0042] In step S40, based on the community Q&A content, it is determined that the community Q&A question has not been resolved, and then the community Q&A content corresponding to the community Q&A question is continuously obtained to confirm whether the community Q&A question has been resolved.
[0043] By continuously acquiring the community Q&A content corresponding to the community Q&A questions, it is further determined whether the community Q&A questions have been solved and the judgment results are obtained, which is conducive to subsequent corresponding processing based on the judgment results, thereby improving the efficiency of processing the answer content of the community Q&A questions.
[0044] S50: If the judgment result is that the community question and answer question is solved, redirection processing is performed on the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result.
[0045] In step S50, the redirection process refers to a method of redirecting the community question and answer question according to a preset redirection method so that the community question and answer question is hidden.
[0046] The above processing result is that after redirecting the community Q&A question, the page corresponding to the community Q&A question is hidden.
[0047] For example, redirect a community Q&A question to a link that is visible only to the creator of the corresponding community Q&A content.
[0048] It should be understood that when the link to the community Q&A question is copied to other social software, such as WeChat, Alipay, Douyin, etc., if the creator redirects the community Q&A question to a certain page, the link copied to other social software will also be redirected to that page, thereby effectively hiding the community Q&A content corresponding to the community Q&A question with one click.
[0049] Through the redirection step, community Q&A questions can be redirected to a certain page, effectively cutting off the external dissemination link. Even if other users are still spreading the link, users who obtain the link cannot view the content through the link, thereby improving the efficiency of answer content processing for community Q&A questions.
[0050] The community Q&A content processing method provided by the embodiment of the present invention is based on the community Q&A system, creates and publishes community Q&A questions; obtains the community Q&A content corresponding to the community Q&A questions; determines whether the community Q&A questions are solved according to the community Q&A content, and obtains the judgment result; if the judgment result is that the community Q&A questions are not solved, then returns to the step of obtaining the community Q&A content corresponding to the community Q&A questions and continues to execute; if the judgment result is that the community Q&A questions are solved, then redirects the community Q&A questions and the community Q&A content corresponding to the community Q&A questions to obtain the processing result. Through the above steps, the redirection setting is adopted, and the user is prohibited from taking screenshots, so that the enterprise or community user can open or hide the question according to their own situation, and can effectively cut off the external communication link. Even if other users are still spreading the link, the user who obtains the link cannot view the content through the link, thereby improving the efficiency of the answer content processing of the community Q&A questions.
[0051] In some optional implementations of this embodiment, step S10 further includes the following steps S101 to S103:
[0052] S101. When the number of followers of the creator reaches a preset number of followers, a community Q&A question is created based on the community Q&A system.
[0053] S102: Generate a link for the community question and answer question to obtain a link corresponding to the community question and answer question.
[0054] S103. Publish the community Q&A question according to the link corresponding to the community Q&A question.
[0055] In step S101, only when the number of followers of the creator reaches the preset number of followers, and someone among the preset number of followers has posted a community Q&A question, can the feature of the creator being able to receive the community Q&A question be triggered, so that the community Q&A question is sufficiently protective of the creator and at the same time sufficiently anonymous.
[0056] In step S102, the method of generating a link for the community question and answer question includes but is not limited to generating a link according to a random algorithm, a number generator and base conversion to generate a link, wherein the process of generating a link by the number generator and base conversion is to first request the number generator to generate a non-repeating decimal number, and convert the decimal number into binary. The number generator can choose a database self-increment ID, snake algorithm, redis and many other implementations.
[0057] It should be understood that the scope of dissemination of this link includes but is not limited to the community question-and-answer system and other social software, such as WeChat, Alipay, and Douyin.
[0058] Replies to this community Q&A content do not require real-name login.
[0059] Through the above steps, a link is generated for the community Q&A question, so that the community Q&A question can be quickly spread, thereby quickly solving the community Q&A question, and improving the efficiency of solving the community Q&A question.
[0060] In some optional implementations of this embodiment, after step S103, the community question and answer content processing method further includes step S104:
[0061] S104: Based on the link corresponding to the community Q&A question, the community Q&A question is pushed to the followers corresponding to the community Q&A question, so that the followers can process and / or send out the community Q&A question.
[0062] In step S104, the follower may be a follower of the creator in the community question and answer system, other followers corresponding to the account of the creator's followers in the community question and answer system, or a user of other social software that can obtain the community question and answer question.
[0063] The above-mentioned Q&A processing includes but is not limited to forwarding community Q&A questions and answering community Q&A questions.
[0064] The above-mentioned outbound transmission refers to the process of transmitting the community Q&A questions to other social software.
[0065] Through the above steps, the question and answer and rapid dissemination of community Q&A questions are achieved, while the anonymity of the creator of the community Q&A question and the anonymity of the users who reply to the community Q&A question are guaranteed, thereby reducing the negative impact caused by excessive dissemination.
[0066] In some optional implementations of this embodiment, after step S104, the community question and answer content processing method further includes steps S105 to S106:
[0067] S105. Monitor the link corresponding to the community Q&A question in real time to obtain a monitoring result. When the monitoring result indicates that a screenshot operation has been performed on the link corresponding to the community Q&A question, the monitoring result also includes a screenshot type.
[0068] S106. If the monitoring result shows that a screenshot operation has been performed on the link corresponding to the community Q&A question, a screenshot prohibition setting corresponding to the screenshot type is called to prohibit screenshots on the link corresponding to the community Q&A question to obtain a processing result.
[0069] In step S105, the real-time monitoring refers to obtaining the state of calling the link.
[0070] It should be understood that when a screenshot operation occurs, a screenshot instruction will be generated, and the above-mentioned real-time monitoring is to monitor whether the server where the link is located can accept the large screenshot instruction.
[0071] The above screenshot type refers to the model of the screenshot object. For example, when the screenshot object is a mobile phone, the model is Android or Apple.
[0072] In step S106, by acquiring the prohibition of screenshot setting corresponding to the screenshot type, the screenshot object for taking screenshot of the link is set based on the server where the link is located, thereby realizing the prohibition of screenshot processing.
[0073] Through the above steps, it is possible to effectively prohibit screenshots, so that the content corresponding to the link cannot be retained in the form of pictures, videos, etc., thereby reducing the negative impact caused by excessive dissemination.
[0074] In some optional implementations of this embodiment, step S50 further includes steps S501 to S502:
[0075] S501. When the judgment result is that the community question and answer question is solved, the status corresponding to the community question and answer question is updated to solved.
[0076] S502: When the status corresponding to the community Q&A question is resolved, redirection processing is performed on the link corresponding to the community Q&A question to redirect the community Q&A content corresponding to the community Q&A question.
[0077] In step S501, the above status includes resolved and unresolved.
[0078] In step S502, the redirection process refers to a method of redirecting the community question and answer question according to a preset redirection method so that the community question and answer question is hidden.
[0079] For example, redirect a community Q&A question to a link that is visible only to the creator of the corresponding community Q&A content.
[0080] It should be understood that when the link to the community Q&A question is copied to other social software, such as WeChat, Alipay, Douyin, etc., if the creator redirects the community Q&A question to a certain page, the link copied to other social software will also be redirected to that page, thereby effectively hiding the community Q&A content corresponding to the community Q&A question with one click.
[0081] Through the redirection step, community Q&A questions can be redirected to a certain page, effectively cutting off the external dissemination link. Even if other users are still spreading the link, users who obtain the link cannot view the content through the link, thereby improving the efficiency of answer content processing for community Q&A questions.
[0082] In some optional implementations of this embodiment, after step S50, the community question and answer content processing method further includes the following steps S60 to S70:
[0083] S60: Store the processing result in a preset location.
[0084] and / or
[0085] S70: Perform voting on the page corresponding to the processing result to obtain the voting result, and decide whether to update the status of the community Q&A question according to the voting result.
[0086] In step S60, the above-mentioned preset location refers to a location based on the community question-and-answer system that is visible only to the creator, such as the cloud platform where the creator's corresponding account is located, the backend article library, etc. It should be understood that the specific preset location is not limited.
[0087] In step S70, the voting process means that the user can choose whether to make the community question public by viewing the community question and answer question. The voting result will be transmitted to the creator. The creator can use the voting result as a reference to decide whether to make the community question and answer question public.
[0088] By processing and voting on the processing results, the community Q&A questions can be subsequently processed, the community Q&A can be made intelligent, and the user experience of the community Q&A system can be improved.
[0089] It should be understood that the order of execution of the steps in the above embodiment does not necessarily mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiment of the present invention.
[0090] In one embodiment, a community question and answer content processing device is provided, and the community question and answer content processing device corresponds one-to-one to the community question and answer content processing method in the above embodiment. Figure 3As shown, the community question and answer content processing device includes a community question and answer question acquisition module 11, a community question and answer content acquisition module 12, a judgment result acquisition module 13, a first judgment module 14 and a second judgment module 15. The functional modules are described in detail as follows:
[0091] The community question and answer question acquisition module 11 is used to create and publish community question and answer questions based on the community question and answer system.
[0092] The community question and answer content acquisition module 12 is used to obtain the community question and answer content corresponding to the community question and answer question.
[0093] The judgment result acquisition module 13 is used to judge whether the community question and answer question is solved according to the community question and answer content, and obtain the judgment result.
[0094] The first judgment module 14 is used to return to the step of obtaining the community question and answer content corresponding to the community question and answer question and continue to execute if the judgment result is that the community question and answer question is not solved.
[0095] The second judgment module 15 is used to redirect the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result if the judgment result is that the community question and answer question is solved.
[0096] In one embodiment of the present invention, the community question-answering question acquisition module 11 further includes:
[0097] The community Q&A question creation unit is used to create a community Q&A question based on the community Q&A system when the number of followers of the creator reaches a preset number of followers.
[0098] The link acquisition unit is used to generate links for community question and answer questions to obtain links corresponding to community question and answer questions.
[0099] The question publishing unit is used to publish the community question and answer questions according to the links corresponding to the community question and answer questions.
[0100] In one embodiment of the present invention, after the question publishing unit, the community question and answer question acquisition module 11 further includes:
[0101] The push unit is used to push the community Q&A question to the followers corresponding to the community Q&A question based on the link corresponding to the community Q&A question, so that the followers can process the community Q&A question and / or send it out.
[0102] In one embodiment of the present invention, after the push unit, the community question and answer question acquisition module 11 further includes:
[0103] The monitoring result acquisition unit is used to monitor the link corresponding to the community Q&A question in real time to obtain the monitoring result. When the monitoring result is that there is a screenshot operation on the link corresponding to the community Q&A question, the monitoring result also includes the screenshot type.
[0104] The screenshot prohibition unit is used to call the screenshot prohibition setting corresponding to the screenshot type if the monitoring result shows that a screenshot operation has been performed on the link corresponding to the community Q&A question, and prohibit the screenshot from being taken on the link corresponding to the community Q&A question to obtain the processing result.
[0105] In one embodiment of the present invention, the second determination module 15 further includes:
[0106] The status updating unit is used to update the status corresponding to the community question and answer question to solved when the judgment result is that the community question and answer question is solved.
[0107] The redirection unit is used to redirect the link corresponding to the community Q&A question when the status corresponding to the community Q&A question is resolved, so as to redirect the community Q&A content corresponding to the community Q&A question.
[0108] In one embodiment of the present invention, after the redirection unit, the second determination module 15 further includes:
[0109] The storage unit is used to store the processing result in a preset location.
[0110] and / or
[0111] The voting unit is used to perform voting on the page corresponding to the processing result, obtain the voting result, and decide whether to update the status of the community Q&A question based on the voting result.
[0112] The meaning of "first" and "second" in the above modules / units is only to distinguish different modules / units, and is not used to define which module / unit has a higher priority or other limiting meanings. In addition, the terms "including" and "having" and any of their variations are intended to cover non-exclusive inclusions. For example, a process, method, system, product or device that includes a series of steps or modules is not necessarily limited to those steps or modules clearly listed, but may include other steps or modules that are not clearly listed or inherent to these processes, methods, products or devices. The division of modules in this application is only a logical division, and there may be other division methods when implemented in actual applications.
[0113] For the specific definition of the community question and answer content processing device, please refer to the definition of the community question and answer content processing method above, which will not be repeated here. Each module in the above-mentioned community question and answer content processing device can be implemented in whole or in part by software, hardware and a combination thereof. The above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, or can be stored in the memory of the computer device in the form of software, so that the processor can call and execute the operations corresponding to the above modules.
[0114] In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure diagram may be as follows: Figure 4 As shown. The computer device includes a processor, a memory, a network interface and a database connected via a system bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program and a database. The internal memory provides an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The database of the computer device is used to store data involved in the community question and answer content processing method. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer program is executed by the processor, a community question and answer content processing method is implemented.
[0115] In one embodiment, a computer device is provided, including a memory, a processor, and a computer program stored in the memory and executable on the processor. When the processor executes the computer program, the steps of the community question-and-answer content processing method in the above embodiment are implemented, such as Figure 2 Alternatively, when the processor executes the computer program, the functions of each module / unit of the community question-and-answer content processing device in the above embodiment are realized, for example Figure 3 The functions of modules 11 to 15 are shown in Figure 1. To avoid repetition, they will not be described here.
[0116] The processor may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), field-programmable gate arrays (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor may be a microprocessor or any conventional processor, etc. The processor is the control center of the computer device, and various interfaces and lines are used to connect various parts of the entire computer device.
[0117] The memory can be used to store the computer program and / or module, and the processor realizes various functions of the computer device by running or executing the computer program and / or module stored in the memory and calling the data stored in the memory. The memory can mainly include a program storage area and a data storage area, wherein the program storage area can store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area can store data created according to the use of the mobile phone (such as audio data, video data, etc.), etc.
[0118] The memory may be integrated into the processor or may be arranged separately from the processor.
[0119] In one embodiment, a computer-readable storage medium is provided on which a computer program is stored. When the computer program is executed by a processor, the steps of the community question-and-answer content processing method in the above embodiment are implemented, such as Figure 2 Alternatively, when the computer program is executed by the processor, the functions of each module / unit of the community question-and-answer content processing device in the above embodiment are realized, for example Figure 3 The functions of modules 11 to 15 are shown in Figure 1. To avoid repetition, they will not be described here.
[0120] Those skilled in the art can understand that all or part of the processes in the above-mentioned embodiment methods can be completed by instructing the relevant hardware through a computer program, and the computer program can be stored in a non-volatile computer-readable storage medium. When the computer program is executed, it can include the processes of the embodiments of the above-mentioned methods. Among them, any reference to memory, storage, database or other media used in the embodiments provided in this application can include non-volatile and / or volatile memory. Non-volatile memory can include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM) or flash memory. Volatile memory can include random access memory (RAM) or external cache memory. As an illustration and not limitation, RAM is available in many forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
[0121] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional units and modules is used as an example. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.
[0122] The embodiments described above are only used to illustrate the technical solutions of the present invention, rather than to limit the same. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that the technical solutions described in the aforementioned embodiments may still be modified, or some of the technical features may be replaced by equivalents. Such modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention, and should all be included in the protection scope of the present invention.
Claims
1. A method for processing community question and answer content, characterized in that: include: Create and publish community Q&A questions based on the community Q&A system; Obtaining community question and answer content corresponding to the community question and answer question; Determine whether the community question and answer question is solved according to the community question and answer content, and obtain a determination result; If the judgment result is that the community question and answer question has not been solved, returning to the step of obtaining the community question and answer content corresponding to the community question and answer question and continuing to execute; If the judgment result is that the community question and answer question is solved, redirection processing is performed on the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result, wherein the redirection processing refers to redirecting the community question and answer question according to a preset redirection method so that the community question and answer question is hidden; The steps of creating and publishing community question-answering questions based on the community question-answering system include: When the number of followers of the creator reaches the preset number, a community Q&A question will be created based on the community Q&A system; Generate a link for the community question and answer question to obtain a link corresponding to the community question and answer question; Posting the community Q&A question according to the link corresponding to the community Q&A question; Based on the link corresponding to the community Q&A question, the community Q&A question is pushed to the followers corresponding to the community Q&A question, so that the followers can process and / or send out the community Q&A question.
2. The method according to claim 1, characterized in that After the community question and answer question is pushed to the followers corresponding to the community question and answer question based on the link corresponding to the community question and answer question so that the followers can process and / or send out the community question and answer question, the method further includes: Performing real-time monitoring on the link corresponding to the community question and answer question to obtain a monitoring result, wherein when the monitoring result indicates that a screenshot operation has been performed on the link corresponding to the community question and answer question, the monitoring result further includes a screenshot type; If the monitoring result indicates that a screenshot operation has been performed on the link corresponding to the community Q&A question, the screenshot prohibition setting corresponding to the screenshot type is called to prohibit the screenshot of the link corresponding to the community Q&A question to obtain a processing result.
3. The method according to any one of claims 1 to 2, characterized in that: If the judgment result is that the community question and answer question is solved, redirecting the community question and answer question and the community question and answer content corresponding to the community question and answer question, and obtaining the processing result includes: When the judgment result is that the community question and answer question is solved, the status corresponding to the community question and answer question is updated to solved; When the status corresponding to the community Q&A question is resolved, the link corresponding to the community Q&A question is redirected to redirect the community Q&A content corresponding to the community Q&A question.
4. The method according to claim 1, characterized in that If the judgment result is that the community Q&A question is solved, redirecting the community Q&A question and the community Q&A content corresponding to the community Q&A question, and obtaining the processing result, the method further includes: Storing the processing result in a preset location; and / or A voting process is performed on the page corresponding to the processing result to obtain a voting result, and a decision is made based on the voting result whether to update the status of the community question and answer question.
5. A community question and answer content processing device, characterized in that: include: Community Q&A question acquisition module, used to create and publish community Q&A questions based on the community Q&A system; A community question and answer content acquisition module, used to acquire the community question and answer content corresponding to the community question and answer question; A judgment result acquisition module, used to judge whether the community question and answer question is solved according to the community question and answer content, and obtain a judgment result; A first judgment module, configured to return to the step of obtaining the community question and answer content corresponding to the community question and answer question and continue to execute if the judgment result is that the community question and answer question has not been solved; A second judgment module is used for redirecting the community question and answer question and the community question and answer content corresponding to the community question and answer question to obtain a processing result if the judgment result is that the community question and answer question is solved, wherein the redirection processing refers to redirecting the community question and answer question according to a preset redirection method so that the community question and answer question is hidden; The community question-answering question acquisition module includes: A community Q&A question creation unit, used to create a community Q&A question based on the community Q&A system when the number of followers of the creator reaches a preset number of followers; A link acquisition unit, configured to generate a link for the community question and answer question to obtain a link corresponding to the community question and answer question; A question publishing unit, used for publishing the community question and answer question according to the link corresponding to the community question and answer question; A push unit is used to push the community Q&A question to the followers corresponding to the community Q&A question based on the link corresponding to the community Q&A question, so that the followers can process and / or send out the community Q&A question.
6. A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the computer program, the steps of the community question and answer content processing method as described in any one of claims 1 to 4 are implemented.
7. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by a processor, the steps of the community question and answer content processing method as described in any one of claims 1 to 4 are implemented.
Citation Information
Patent Citations
Resource intelligent docking method, device, and terminal device based on social application program
WO2020164298A1