Information processing method, device, equipment and storage medium based on multiple terminals

Abstract

The embodiment of the present application belongs to the field of information security, and relates to an information processing method based on multiple terminals, including triggering an information processing request, the information processing request includes a request for sharing insurance policy information and / or a request for audio and video transmission; causing at least one terminal to respond to the request for sharing insurance policy information, and desensitizing the insurance policy information to be shared according to preset desensitization rules; causing at least one terminal to respond to the audio and video transmission request, and according to the transmission instructions, transmitting the insurance course information to be transmitted to other terminals on the sharing platform in an audio and video transmission manner, receiving the rating information from other terminals after the audio and video transmission, and regularly receiving the evaluation information of the audio and video effects of the insurance course based on the rating information by a preset evaluation model. The present application also provides an information processing device, computer equipment and storage medium based on multiple terminals. The present application avoids the leakage of customer information and can fully reflect the actual effect of online promotion tasks.

Description

Technical Field

[0001] The present application relates to the field of information security technology, and in particular to a multi-terminal-based information processing method, device, equipment and storage medium. Background Art

[0002] In the field of insurance technology, it is essential for supervisors to communicate with salesmen in their daily work. In addition to exchanging policy information, supervisors also have promotional tasks and need to go to offline salesmen's departments to carry out promotion. At present, supervisors and salesmen only communicate through WeChat third-party tools and offline. This method has the following disadvantages: exchanging policy information on third-party tools is likely to cause loopholes in customer sensitive information and lead to customer information being leaked; and after the promotion task is completed, the effect is only analyzed by the feedback results of the salesmen, which is not comprehensive and objective. Summary of the invention

[0003] The purpose of the embodiments of the present application is to propose a multi-terminal-based information processing method, device, equipment and storage medium to solve the problems in the prior art that customer information is easily leaked and the actual effect of online promotional tasks cannot be fully reflected.

[0004] In order to solve the above technical problems, the embodiment of the present application provides an information processing method based on multiple terminals, which adopts the following technical solutions:

[0005] A multi-terminal information processing method for insurance information communication includes the following steps:

[0006] Triggering an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, the sharing platform and the sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, the sharing platform and the transmission instructions;

[0007] At least one terminal is enabled to respond to the policy information sharing request, desensitize the policy information to be shared according to a preset desensitization rule, and share the desensitized policy information to other terminals through the sharing platform according to the sharing instruction;

[0008] Make at least one terminal respond to the audio and video transmission request, and transmit the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, and receive the rating information from other terminals after the audio and video transmission, and regularly receive the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information.

[0009] Furthermore, the step of desensitizing the insurance policy information to be shared according to a preset desensitization rule includes:

[0010] Convert the insurance policy information to be shared into a JSON string;

[0011] Obtain a desensitization rule, wherein the desensitization rule includes a desensitization format and a corresponding desensitization method;

[0012] According to the desensitization format in the desensitization rule, a BIM algorithm is used to search in the JSON string to obtain a substring;

[0013] The substring is desensitized according to the desensitization method of the desensitization rule.

[0014] Furthermore, the desensitization rules include regular expression filtering rules and sensitive word filtering rules.

[0015] Furthermore, the desensitizing method according to the desensitizing rule performs desensitization processing on the substring further includes:

[0016] The log monitoring is performed on the process of desensitizing the substring.

[0017] Furthermore, after the step of transmitting the insurance course information to be transmitted according to the transmission instruction to other terminals through audio and video transmission on the sharing platform in a preset audio and video transmission mode, the method further includes:

[0018] The insurance course information is stored in a database;

[0019] Adding a type tag to the insurance course information;

[0020] When at least one terminal responds to the audio and video transmission request subsequently, it first performs a sequential search in the database according to the type tag. If found, the corresponding insurance course information is retrieved for playback; otherwise, it prompts for live broadcast or audio and video recording.

[0021] Furthermore, the preset evaluation model adopts the following formula:

[0022] Y=F*X1+C*X2+N*X3+H*X4, where Y is the evaluation information, F is the scoring information, C is the publicity effect score, N is the content score, H is the picture score, and X1-X4 represent weights respectively.

[0023] Furthermore, after the step of receiving the rating information from other terminals after the audio and video transmission, and regularly receiving the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information, the step also includes:

[0024] The audio and video transmission method and / or the insurance course information is updated according to the evaluation information.

[0025] In order to solve the above technical problems, the embodiment of the present application further provides an information processing device based on multiple terminals, which adopts the following technical solution:

[0026] A multi-terminal-based information processing device, comprising:

[0027] A trigger module, used to trigger an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, the sharing platform and the sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, the sharing platform and the transmission instructions;

[0028] A first response module, configured to enable at least one terminal to respond to the policy information sharing request, desensitize the policy information to be shared according to a preset desensitization rule, and share the desensitized policy information to other terminals through the sharing platform according to the sharing instruction;

[0029] The second response module is used to enable at least one terminal to respond to the audio and video transmission request, and to transmit the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, and to receive the rating information from other terminals after the audio and video transmission, and to regularly receive the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information.

[0030] In order to solve the above technical problems, the embodiment of the present application further provides a computer device, which adopts the following technical solution:

[0031] A computer device comprises a memory and a processor, wherein the memory stores computer-readable instructions, and the processor implements the steps of the above-mentioned multi-terminal-based information processing method when executing the computer-readable instructions.

[0032] In order to solve the above technical problems, the embodiment of the present application further provides a computer-readable storage medium, which adopts the following technical solution:

[0033] A computer-readable storage medium stores computer-readable instructions, which, when executed by a processor, implement the steps of the above-mentioned multi-terminal-based information processing method.

[0034] Compared with the prior art, the embodiments of the present application mainly have the following beneficial effects: the present invention triggers an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request; enables at least one terminal to respond to the policy information sharing request, performs desensitization processing on the policy information to be transmitted according to a preset desensitization rule, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction, thereby removing some sensitive information in the policy information and avoiding information leakage; enables at least one terminal to respond to the audio and video transmission request, and performs audio and video transmission on the sharing platform to other terminals according to the preset audio and video transmission method according to the transmission instruction, and receives rating information from other terminals after the audio and video transmission, and regularly receives evaluation information of the audio and video effects of the insurance course evaluated by a preset evaluation model based on the rating information, thereby comprehensively and objectively reflecting the actual effect of the online promotion task. BRIEF DESCRIPTION OF THE DRAWINGS

[0035] In order to more clearly illustrate the scheme in the present application, a brief introduction is given below to the drawings required for use in the description of the embodiments of the present application. Obviously, the drawings described below are some embodiments of the present application. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0036] Figure 1 is an exemplary system architecture diagram to which the present application may be applied;

[0037] Figure 2 A flowchart of an embodiment of a multi-terminal information processing method according to the present application;

[0038] Figure 3 yes Figure 2 A flowchart of a specific implementation of step S202;

[0039] Figure 4 yes Figure 2 A flowchart of a specific implementation of step S203;

[0040] Figure 5 is a schematic structural diagram of an embodiment of a multi-terminal information processing device according to the present application;

[0041] Figure 6 It is a structural diagram of an embodiment of a computer device according to the present application. DETAILED DESCRIPTION

[0042] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as those commonly understood by technicians in the technical field of the present application; the terms used in the specification of the application herein are only for the purpose of describing specific embodiments and are not intended to limit the present application; the terms "including" and "having" and any variations thereof in the specification and claims of the present application and the above-mentioned drawings are intended to cover non-exclusive inclusions. The terms "first", "second", etc. in the specification and claims of the present application or the above-mentioned drawings are used to distinguish different objects, not to describe a specific order.

[0043] Reference to "embodiments" herein means that a particular feature, structure, or characteristic described in conjunction with the embodiments may be included in at least one embodiment of the present application. The appearance of the phrase in various locations in the specification does not necessarily refer to the same embodiment, nor is it an independent or alternative embodiment that is mutually exclusive with other embodiments. It is explicitly and implicitly understood by those skilled in the art that the embodiments described herein may be combined with other embodiments.

[0044] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiments of the present application will be clearly and completely described below in conjunction with the accompanying drawings.

[0045] like Figure 1 As shown, the system architecture 100 may include terminal devices 101, 102, 103, a network 104 and a server 105. The network 104 is used to provide a medium for communication links between the terminal devices 101, 102, 103 and the server 105. The network 104 may include various connection types, such as wired, wireless communication links or optical fiber cables, etc.

[0046] Users can use terminal devices 101, 102, 103 to interact with server 105 through network 104 to receive or send messages, etc. Various communication client applications can be installed on terminal devices 101, 102, 103, such as web browser applications, shopping applications, search applications, instant messaging tools, email clients, social platform software, etc.

[0047] Terminal devices 101, 102, 103 can be various electronic devices with display screens and supporting web browsing, including but not limited to smart phones, tablet computers, e-book readers, MP3 players (Moving Picture Experts Group Audio Layer III), MP4 (Moving Picture Experts Group Audio Layer IV) players, laptop computers, desktop computers, etc.

[0048] The server 105 may be a server that provides various services, such as a background server that provides support for web pages displayed on the terminal devices 101 , 102 , and 103 .

[0049] It should be noted that the information processing method based on multiple terminals provided in the embodiments of the present application is generally executed by a server, and accordingly, an information processing apparatus based on multiple terminals is generally arranged in a terminal device.

[0050] It should be understood that Figure 1 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to implementation requirements.

[0051] Continue to refer Figure 2 , shows a flow chart of an embodiment of a multi-terminal information processing method according to the present application. The multi-terminal information processing method is used for insurance information communication, and includes the following steps:

[0052] Step S201, triggering an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, a sharing platform and sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, a sharing platform and transmission instructions.

[0053] In this embodiment, the multi-terminal information processing method is executed on the electronic device (eg Figure 1 The server shown in the figure) can be connected to the terminal device through a wired connection or a wireless connection. It should be noted that the above wireless connection method may include but is not limited to 3G / 4G connection, WiFi connection, Bluetooth connection, WiMAX connection, Zigbee connection, UWB (ultra wideband) connection, and other wireless connection methods currently known or to be developed in the future.

[0054] Specifically, the insurance policy information is the insurance policy to be shared, and the sharing platform can be based on the social cloud chat system to realize the platform's text message, voice message, voice / video chat and other functions, and the sharing instruction is to share the insurance information to a certain place through the sharing platform. Among them, the insurance policy information is generally transmitted from the user end to the salesperson end through the social cloud chat system.

[0055] Specifically, if online course promotion is needed, the salesperson triggers an online course promotion request, including the course information to be shared, the sharing platform and the dissemination instructions. The course information can be set as needed, and the sharing platform is also based on the social cloud chat system of Ping An Technology. The dissemination instruction is to share the course information to a certain place through the sharing platform. Among them, the course information is generally transmitted from the supervisor end to the salesperson end through the social cloud chat system.

[0056] Step S202, enables at least one terminal to respond to the policy information sharing request, desensitizes the policy information to be shared according to preset desensitization rules, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction.

[0057] In this embodiment, after at least one terminal responds to the request to share the policy information, the policy information to be shared is desensitized according to the preset desensitization rules, and some sensitive information can be removed to ensure that the sensitive information of the customer will not be leaked. The sharing platform is based on the social cloud chat system of Ping An Technology to realize the platform's text messaging, voice messaging, voice / video chat and other functions. Sharing can be sending the policy information in the form of sending files.

[0058] In this embodiment, the step of desensitizing the insurance policy information to be shared according to the preset desensitization rules includes:

[0059] Step S2021, converting the insurance policy information to be shared into a JSON string.

[0060] Specifically, you can use JSON.stringify() to serialize any JavaScript value into a string that conforms to JSON syntax. You can also use the JSON.parse() method to parse a string that conforms to JSON syntax into a value or object of the corresponding type.

[0061] Step S2022, obtaining a desensitization rule, wherein the desensitization rule includes a desensitization format and a corresponding desensitization method.

[0062] Specifically, the desensitization format may be: the policy number or mobile phone number in a specific format needs to be desensitized, or some specific sensitive words need to be desensitized. The corresponding desensitization method may be in the form of shielding, replacing with "*" or other characters, etc.

[0063] Step S2023: Search the JSON string using the BIM algorithm according to the desensitization format in the desensitization rule to obtain a substring.

[0064] Specifically, according to the desensitization rules, the information that needs to be desensitized is searched in the JSON string using the BIM algorithm. If found, the corresponding substring is obtained to facilitate the subsequent desensitization. For example, if the policy number or mobile phone number that needs to be desensitized is in a specific format, as long as the corresponding format is found in the JSON string, the corresponding substring is extracted. If some sensitive words need to be desensitized, as long as the sensitive words in the corresponding desensitization rules are found in the JSON string, the corresponding substring is extracted.

[0065] Step S2024: desensitize the substring according to the desensitization method of the desensitization rule.

[0066] Specifically, desensitization processing can mask substrings, for example, replacing each character in the substring with "*" or other labels. Take the policy number as an example, P160000000000000, which satisfies the policy filter of the regular expression: / ^(P|HP|GP|p|hp|gp|gP|Gp|hP|Hp)[0-9a-zA-Z_]+$ / , convert the output data into a JSON string, use the BM algorithm to search the string, and perform desensitization processing after finding the substring.

[0067] In this embodiment, the desensitization rules include regular expression filtering rules and sensitive word filtering rules.

[0068] In this embodiment, the desensitizing method according to the desensitizing rule to desensitize the substring further includes: performing log monitoring on the process of desensitizing the substring.

[0069] Among them, the purpose of log monitoring of the desensitization process is to timely understand the desensitization process and facilitate verification. That is, each time the desensitization process is performed, the information of the desensitization process is recorded, including log data, operation status data, etc. The log data can be a desensitized substring type, and the operation status data can be time, number of times, etc.

[0070] Step S203, enables at least one terminal to respond to the audio and video transmission request, and transmits the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, and receives the rating information from other terminals after the audio and video transmission, and regularly receives the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information.

[0071] Specifically, after the terminal (which can be the supervisor's end) responds to the audio and video transmission request (the salesperson's end), it transmits the insurance course information to other terminals on the sharing platform according to the preset video transmission method based on the transmission instructions. The preset video transmission method can be through live broadcast or through pre-recording and saving the recorded video and then promoting it by replaying the saved video.

[0072] Among them, unlike the traditional video live broadcast that uses compression algorithms to reduce traffic and bandwidth pressure, the preset video transmission method of this application is: using an AI algorithm, that is, NVIDIA's new algorithm face vid2vid (for details, please refer to the publicly published paper One-Shot Free-View Neural Talking-Head Synthesis for VideoConferencing) to transmit video. The video transmission traffic generated in this way can be reduced by 50%, and the simulation graph is as high as 90%. Of course, the traditional audio and video live broadcast method can also be used to transmit videos.

[0073] Specifically, after watching the audio and video, the salesperson can score and evaluate the audio and video to obtain the scoring information. The scoring information mainly shows whether the promotion course has achieved the expected effect. The video effect of the video needs to be evaluated regularly to obtain the evaluation information. The supervisor can receive the scoring information after the audio and video is transmitted and the evaluation information of the regular evaluation.

[0074] In this embodiment, after the step of transmitting the insurance course information to be transmitted according to the transmission instruction to other terminals on the sharing platform in accordance with the preset audio and video transmission method, the following step is further included:

[0075] Step S2031, saving the insurance course information through a database.

[0076] Specifically, insurance course information (such as videos generated during live broadcasts or recorded videos) is saved in a dedicated database for easy later retrieval.

[0077] Step S2032: adding a type tag to the insurance course information.

[0078] Specifically, the type label may be insurance promotion audio and video, basic insurance knowledge, etc.

[0079] Step S2033, when at least one terminal responds to the audio and video transmission request, it first performs a sequential search in the database according to the type tag. If found, the corresponding insurance course information is retrieved for playback; otherwise, it prompts for live broadcast or audio and video recording.

[0080] Specifically, when promoting online courses in the future, you can first search from the database based on the type tag. If found, retrieve the audio and video corresponding to the type tag from the database for playback. If not found, prompt for live broadcast or audio and video recording, which can effectively save resources and improve efficiency.

[0081] In this embodiment, the preset evaluation model adopts the following formula:

[0082] Y=F*X1+C*X2+N*X3+H*X4, where Y is the evaluation information, F is the scoring information, C is the publicity effect score, N is the content score, H is the picture score, and X1-X4 represent weights, which can be set as needed.

[0083] Specifically, the evaluation model includes scoring information (i.e., the score given to the video by observation), publicity effect score, content score and picture score. Each score is equipped with a weight to comprehensively evaluate the audio and video and obtain evaluation information.

[0084] The present invention triggers an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request; enables at least one terminal to respond to the policy information sharing request, performs desensitization processing on the policy information to be transmitted according to a preset desensitization rule, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction, thereby removing some sensitive information in the policy information and avoiding information leakage; enables at least one terminal to respond to the audio and video transmission request, performs audio and video transmission on the sharing platform to other terminals according to the transmission instruction according to a preset audio and video transmission method for the insurance course information to be transmitted, receives rating information from other terminals after the audio and video transmission, and regularly receives evaluation information of the audio and video effects of the insurance course evaluated by a preset evaluation model based on the rating information, thereby comprehensively and objectively reflecting the actual effect of the online promotion task.

[0085] In some optional implementations of this embodiment, after step 203, the following steps may also be included:

[0086] Step S204: updating the audio and video transmission method and / or the insurance course information according to the evaluation information.

[0087] Specifically, the video transmission mode in step S203 may be updated according to the evaluated evaluation information, or the insurance course information in step S3, that is, the content of the promotional course, may be updated according to the evaluated evaluation information. Step S204 may include the following contents:

[0088] If the evaluation information of the evaluation model is less than the first threshold, and the picture score is less than the second threshold, the audio and video transmission mode is updated to the traditional transmission mode, in which case the picture quality of the video can be guaranteed to be within the desired range; if the evaluation information of the evaluation model is less than the first threshold, and the content score is less than the third threshold, the promotional course is updated, wherein the promotional course can be reselected to a promotional course that can achieve the expected effect. The first threshold, the second threshold, and the third threshold can be set as needed.

[0089] It should be emphasized that in order to further ensure the privacy and security of the above-mentioned multi-terminal-based information processing method, the above-mentioned multi-terminal-based information processing method can also be stored in a node of a blockchain.

[0090] The blockchain referred to in this application is a new application model of computer technologies such as distributed data storage, peer-to-peer transmission, consensus mechanism, encryption algorithm, etc. Blockchain is essentially a decentralized database, a string of data blocks generated by cryptographic methods. Each data block contains a batch of network transaction information, which is used to verify the validity of its information (anti-counterfeiting) and generate the next block. Blockchain can include the underlying blockchain platform, platform product service layer, and application service layer.

[0091] Those skilled in the art can understand that all or part of the processes in the above-mentioned embodiments can be implemented by instructing the relevant hardware through computer-readable instructions, and the computer-readable instructions can be stored in a computer-readable storage medium. When the program is executed, it can include the processes of the embodiments of the above-mentioned methods. Among them, the aforementioned storage medium can be a non-volatile storage medium such as a disk, an optical disk, a read-only memory (ROM), or a random access memory (RAM).

[0092] It should be understood that, although the steps in the flowchart of the accompanying drawings are displayed in sequence as indicated by the arrows, these steps are not necessarily executed in sequence in the order indicated by the arrows. Unless otherwise specified herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, at least a part of the steps in the flowchart of the accompanying drawings may include multiple sub-steps or multiple stages, and these sub-steps or stages are not necessarily executed at the same time, but can be executed at different times, and their execution order is not necessarily sequential, but can be executed in turn or alternately with other steps or at least a part of the sub-steps or stages of other steps.

[0093] Further references Figure 5 , as a response to the above Figure 5The present application provides an embodiment of a multi-terminal information processing device, and the device embodiment is similar to Figure 2 Corresponding to the method embodiment shown, the device can be specifically applied to various electronic devices.

[0094] like Figure 5 As shown, the multi-terminal-based information processing device 500 described in this embodiment includes: a trigger module 501, a first response module 502 and a second response module 503. Among them:

[0095] Trigger module 501 is used to trigger an information processing request, which includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, the sharing platform and the sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, the sharing platform and the transmission instructions.

[0096] The first response module 502 is used to enable at least one terminal to respond to the policy information sharing request, desensitize the policy information to be shared according to preset desensitization rules, and share the desensitized policy information to other terminals through the sharing platform according to the sharing instruction.

[0097] The second response module 503 is used to enable at least one terminal to respond to the audio and video transmission request, and to transmit the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, and to receive the rating information from other terminals after the audio and video transmission, and to regularly receive the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information.

[0098] Furthermore, in some optional implementations of this embodiment, the multi-terminal-based information processing device 500 also includes an updating module for updating the audio and video transmission method and / or the insurance course information according to the evaluation information.

[0099] The present invention triggers an information processing request through a trigger module 501, and the information processing request includes a policy information sharing request and / or an audio and video transmission request; the first response module 502 enables at least one terminal to respond to the policy information sharing request, desensitizes the policy information to be transmitted according to a preset desensitization rule, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction, which can remove some sensitive information in the policy information and avoid information leakage; the second response module 503 enables at least one terminal to respond to the audio and video transmission request, and according to the transmission instruction, performs audio and video transmission on the sharing platform to other terminals according to the preset audio and video transmission method for the insurance course information to be transmitted, and receives the rating information from other terminals after the audio and video transmission, and regularly receives the evaluation information of the audio and video effect of the insurance course evaluated by the preset evaluation model based on the rating information, which can comprehensively and objectively reflect the actual effect of the online promotion task.

[0100] To solve the above technical problems, the present application also provides a computer device. Figure 6 , Figure 6 This is a basic structural block diagram of the computer device in this embodiment.

[0101] The computer device 6 includes a memory 61, a processor 62, and a network interface 63 that are interconnected through a system bus. It should be noted that the figure only shows a computer device 6 with components 61-63, but it should be understood that it is not required to implement all the components shown, and more or fewer components can be implemented instead. Among them, those skilled in the art can understand that the computer device here is a device that can automatically perform numerical calculations and / or information processing according to pre-set or stored instructions, and its hardware includes but is not limited to microprocessors, application specific integrated circuits (Application Specific Integrated Circuit, ASIC), programmable gate arrays (Field-Programmable Gate Array, FPGA), digital processors (Digital Signal Processor, DSP), embedded devices, etc.

[0102] The computer device may be a computing device such as a desktop computer, a notebook, a PDA, a cloud server, etc. The computer device may interact with a user through a keyboard, a mouse, a remote controller, a touch pad, or a voice control device.

[0103] The memory 61 includes at least one type of readable storage medium, and the readable storage medium includes flash memory, hard disk, multimedia card, card-type memory (for example, SD or DX memory, etc.), random access memory (RAM), static random access memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), programmable read-only memory (PROM), magnetic memory, disk, optical disk, etc. In some embodiments, the memory 61 can be an internal storage unit of the computer device 6, such as a hard disk or memory of the computer device 6. In other embodiments, the memory 61 can also be an external storage device of the computer device 6, such as a plug-in hard disk equipped on the computer device 6, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, a flash card (FlashCard), etc. Of course, the memory 61 can also include both the internal storage unit of the computer device 6 and its external storage device. In this embodiment, the memory 61 is generally used to store the operating system and various application software installed on the computer device 6, such as computer-readable instructions of a multi-terminal information processing method, etc. In addition, the memory 61 can also be used to temporarily store various types of data that have been output or are to be output.

[0104] The processor 62 may be a central processing unit (CPU), a controller, a microcontroller, a microprocessor, or other data processing chips in some embodiments. The processor 62 is generally used to control the overall operation of the computer device 6. In this embodiment, the processor 62 is used to run the computer-readable instructions stored in the memory 61 or process data, such as running the computer-readable instructions of the multi-terminal-based information processing method.

[0105] The network interface 63 may include a wireless network interface or a wired network interface. The network interface 63 is generally used to establish a communication connection between the computer device 6 and other electronic devices.

[0106] The present invention triggers an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request; enables at least one terminal to respond to the policy information sharing request, performs desensitization processing on the policy information to be transmitted according to a preset desensitization rule, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction, thereby removing some sensitive information in the policy information and avoiding information leakage; enables at least one terminal to respond to the audio and video transmission request, performs audio and video transmission on the sharing platform to other terminals according to the transmission instruction according to a preset audio and video transmission method for the insurance course information to be transmitted, receives rating information from other terminals after the audio and video transmission, and regularly receives evaluation information of the audio and video effects of the insurance course evaluated by a preset evaluation model based on the rating information, thereby comprehensively and objectively reflecting the actual effect of the online promotion task.

[0107] The present application also provides another implementation, namely, providing a computer-readable storage medium, wherein the computer-readable storage medium stores computer-readable instructions, and the computer-readable instructions can be executed by at least one processor to enable the at least one processor to perform the steps of the multi-terminal-based information processing method as described above.

[0108] The present invention triggers an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request; enables at least one terminal to respond to the policy information sharing request, performs desensitization processing on the policy information to be transmitted according to a preset desensitization rule, and shares the desensitized policy information to other terminals through the sharing platform according to the sharing instruction, thereby removing some sensitive information in the policy information and avoiding information leakage; enables at least one terminal to respond to the audio and video transmission request, performs audio and video transmission on the sharing platform to other terminals according to the transmission instruction according to a preset audio and video transmission method for the insurance course information to be transmitted, receives rating information from other terminals after the audio and video transmission, and regularly receives evaluation information of the audio and video effects of the insurance course evaluated by a preset evaluation model based on the rating information, thereby comprehensively and objectively reflecting the actual effect of the online promotion task.

[0109] Through the description of the above implementation methods, those skilled in the art can clearly understand that the above-mentioned embodiment methods can be implemented by means of software plus a necessary general hardware platform, and of course by hardware, but in many cases the former is a better implementation method. Based on such an understanding, the technical solution of the present application, or the part that contributes to the prior art, can be embodied in the form of a software product, which is stored in a storage medium (such as ROM / RAM, magnetic disk, optical disk), and includes a number of instructions for a terminal device (which can be a mobile phone, computer, server, air conditioner, or network device, etc.) to execute the methods described in each embodiment of the present application.

[0110] Obviously, the embodiments described above are only some embodiments of the present application, rather than all embodiments. The preferred embodiments of the present application are given in the accompanying drawings, but they do not limit the patent scope of the present application. The present application can be implemented in many different forms. On the contrary, the purpose of providing these embodiments is to make the understanding of the disclosure of the present application more thorough and comprehensive. Although the present application is described in detail with reference to the aforementioned embodiments, for those skilled in the art, it is still possible to modify the technical solutions recorded in the aforementioned specific implementation methods, or to perform equivalent replacement of some of the technical features therein. Any equivalent structure made using the contents of the specification and drawings of this application, directly or indirectly used in other related technical fields, is similarly within the scope of patent protection of this application.

Claims

1. A multi-terminal information processing method for insurance information communication, characterized in that: The steps include: Triggering an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, the sharing platform and the sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, the sharing platform and the transmission instructions; At least one terminal is enabled to respond to the policy information sharing request, desensitize the policy information to be shared according to a preset desensitization rule, and share the desensitized policy information to other terminals through the sharing platform according to the sharing instruction; At least one terminal is enabled to respond to the audio and video transmission request, transmit the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, receive the rating information from other terminals after the audio and video transmission, and regularly receive the evaluation information of the audio and video effect of the insurance course evaluated by a preset evaluation model based on the rating information; Update the audio and video transmission method and / or the insurance course information according to the evaluation information; If the evaluation information of the evaluation model is less than the first threshold, and the picture score is less than the second threshold, updating the audio and video transmission mode to the traditional transmission mode; If the evaluation information of the evaluation model is less than the first threshold, and the content score is less than the third threshold, the insurance course information is updated, wherein the insurance course information can be reselected into a promotional course that can achieve the expected effect; The step of desensitizing the insurance policy information to be shared according to the preset desensitization rules includes: Convert the insurance policy information to be shared into a JSON string; Obtain a desensitization rule, wherein the desensitization rule includes a desensitization format and a corresponding desensitization method; According to the desensitization format in the desensitization rule, a BIM algorithm is used to search in the JSON string to obtain a substring; Performing desensitization processing on the substring according to the desensitization method of the desensitization rule; The preset evaluation model adopts the following formula: Y=F*X1+C*X2+N*X3+H*X4, where Y is the evaluation information, F is the scoring information, C is the publicity effect score, N is the content score, H is the picture score, and X1-X4 represent weights respectively.

2. The multi-terminal information processing method according to claim 1, characterized in that: The desensitization rules include regular expression filtering rules and sensitive word filtering rules.

3. The multi-terminal information processing method according to claim 2, characterized in that: The desensitizing method according to the desensitizing rule performs desensitization processing on the substring further includes: The process of desensitizing the substring is monitored by log.

4. The multi-terminal information processing method according to claim 1, characterized in that: After the step of transmitting the insurance course information to other terminals via audio and video on the sharing platform according to the transmission instruction in a preset audio and video transmission mode, the following step is further included: The insurance course information is stored in a database; Adding a type tag to the insurance course information; When at least one terminal responds to the audio and video transmission request subsequently, it first performs a sequential search in the database according to the type tag. If found, the corresponding insurance course information is retrieved for playback; otherwise, it prompts for live broadcast or audio and video recording.

5. A multi-terminal information processing device, characterized in that: include: A trigger module, used to trigger an information processing request, wherein the information processing request includes a policy information sharing request and / or an audio and video transmission request, wherein the policy information sharing request includes the policy information to be shared, the sharing platform and the sharing instructions, and the audio and video transmission request includes the insurance course information to be transmitted, the sharing platform and the transmission instructions; A first response module, configured to enable at least one terminal to respond to the policy information sharing request, desensitize the policy information to be shared according to a preset desensitization rule, and share the desensitized policy information to other terminals through the sharing platform according to the sharing instruction; A second response module is used to enable at least one terminal to respond to the audio and video transmission request, transmit the insurance course information to be transmitted to other terminals on the sharing platform according to the preset audio and video transmission method according to the transmission instruction, receive the rating information from other terminals after the audio and video transmission, and regularly receive the evaluation information of the audio and video effect of the insurance course evaluated by the preset evaluation model based on the rating information; An updating module, used for updating the audio and video transmission mode and / or the insurance course information according to the evaluation information; The update module is further configured to: If the evaluation information of the evaluation model is less than the first threshold, and the picture score is less than the second threshold, updating the audio and video transmission mode to the traditional transmission mode; If the evaluation information of the evaluation model is less than the first threshold, and the content score is less than the third threshold, the insurance course information is updated, wherein the insurance course information can be reselected into a promotional course that can achieve the expected effect; The first response module is further used for: Convert the insurance policy information to be shared into a JSON string; obtain a desensitization rule, wherein the desensitization rule includes a desensitization format and a corresponding desensitization method; search the JSON string using a BIM algorithm according to the desensitization format in the desensitization rule to obtain a substring; perform desensitization processing on the substring according to the desensitization method of the desensitization rule; The preset evaluation model adopts the following formula: Y=F*X1+C*X2+N*X3+H*X4, where Y is the evaluation information, F is the scoring information, C is the publicity effect score, N is the content score, H is the picture score, and X1-X4 represent weights respectively.

6. A computer device, characterized in that: The method comprises a memory and a processor, wherein the memory stores computer-readable instructions, and the processor implements the steps of the multi-terminal-based information processing method according to any one of claims 1 to 4 when executing the computer-readable instructions.

7. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer-readable instructions, and when the computer-readable instructions are executed by the processor, the steps of the multi-terminal-based information processing method according to any one of claims 1 to 4 are implemented.

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