Personal safety protection method and system

Abstract

The invention relates to the technical field of safety protection, and discloses a personal safety protection method and system, and the method comprises the steps: responding to an emergency help function triggered by a user intelligent terminal device, and enabling the emergency help function to transmit a user distress signal, user information, positioning information and an audio and video to a personal safety protection service platform for help; the personal safety protection service platform receives an emergency help signal of the user terminal equipment, analyzes help information in real time, and confirms a user demand, a help type and a dangerous case; the personal safety protection service platform creates an emergency help-seeking processing flow according to the emergency event type and dispatches rescue workers for the user to provide rapid rescue, and the personal safety protection service platform receives the emergency help-seeking signal of the user terminal equipment so as to determine the demand, the help-seeking type and the dangerous case of the user; and rescue workers are timely scheduled to provide rapid rescue for the user, and safety protection measures are provided.

Description

Technical Field

[0001] The present invention relates to the field of safety protection technology, and in particular to a personal safety protection method and system. Background Art

[0002] With the development of society and the acceleration of urbanization, people need to travel around or live alone for work or study. There are relatively large safety risks for those who are not around. For example, when they encounter accidents or sudden illnesses, they may not be discovered and rescued in time, resulting in serious consequences. In addition, some behaviors may be carried out because they are lucky and not easy to be discovered and recorded. These situations not only affect personal personal safety and mental health, but also affect social harmony and stability. Therefore, how to timely discover and confirm that users are in distress, provide users with convenient safety protection measures, provide users with a quick and reliable method of recording evidence to deter dangerous people, and provide timely help to users in danger is an urgent problem to be solved. Summary of the invention

[0003] In view of this, the present invention provides users with a quick method for seeking help, safety precautions, an optional and controllable mutual assistance channel, and a fast and reliable recording method, which is a solution that can be considered for implementation.

[0004] In a first aspect, the present invention provides a personal safety protection method, which is applied to a personal safety protection service platform, and the method comprises:

[0005] In response to an emergency help operation triggered by a user on a smart terminal device, an emergency help signal is generated;

[0006] The personal safety protection service platform receives emergency help signals, analyzes them in real time, and determines user needs, help types, and danger situations;

[0007] The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user;

[0008] The personal safety protection service platform determines the emergency event type and user location information corresponding to the emergency help signal, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user based on the emergency event type and user location information.

[0009] The present invention generates an emergency help signal by responding to the emergency help operation triggered by the user on the smart terminal device. After receiving the emergency help signal, the personal safety protection service platform feeds back to the user to inform the user that his emergency help has been received by the platform. After receiving the help information uploaded by the user, the personal safety protection service platform intelligently analyzes the event type and urgency and then feeds back to the user, so that the user can be sure that his emergency help has been correctly identified. By confirming the emergency event type and user location information, rapid rescue is provided to the user, thereby providing security for the user and protecting the user's personal safety.

[0010] In an optional implementation, the smart terminal device includes any one of a wearable device, a portable monitoring terminal device, and a mobile phone, and in response to an emergency help operation triggered by a user on the smart terminal device, includes:

[0011] When detecting that a user triggers a preset emergency help button on a wearable device or mobile phone, responding to the user's emergency help operation;

[0012] or,

[0013] When detecting that a user uses a specific software on a mobile phone to send an emergency help text message, responding to the user's emergency help operation;

[0014] or,

[0015] When it is detected that the portable monitoring terminal device monitors the preset emergency help voice issued by the user, it responds to the user's emergency help operation.

[0016] The present invention responds to the emergency help button triggered by the user on the smart terminal device, the emergency help text sent by the user on the mobile phone, or the emergency help voice monitored by the user, and promptly responds to the user's help through Internet communication, security monitoring, and data analysis and scheduling processing technology, so that the user can be discovered in time and help can be provided to the user when he needs emergency help.

[0017] In an optional implementation, determining the emergency event type and user location information corresponding to the emergency help signal includes:

[0018] Respond to emergency help signals to trigger the recording and video recording functions, and obtain the user's geographic location information;

[0019] The audio and video recordings are sent in real time to the image analysis module and voice recognition module of the personal safety protection service platform for analysis. The voice recognition module is used to analyze and identify the user's need for help and dangerous situations. The image analysis module is used to analyze and confirm the user's request for help and the type of emergency event encountered. The type of emergency event includes the dangerous situation and the degree of urgency.

[0020] The present invention triggers audio and video recording in response to an emergency help signal, determines the user's geographical location information, and analyzes the audio and video recording through an image analysis module and a voice recognition module of a personal safety protection service platform, so as to provide rescue to the user according to the type of emergency event obtained by analysis.

[0021] In an optional implementation manner, the personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user, including:

[0022] The personal safety protection service platform receives the emergency help signal and generates an emergency help feedback signal;

[0023] The emergency help feedback signal is fed back to the user's smart terminal device and displayed on the user's smart terminal device with a pre-set icon symbol.

[0024] The present invention generates an emergency help feedback signal according to the emergency help signal, and feeds it back to the user's smart terminal device to inform the user that his or her request for help has been responded to, and displays it on the user's smart terminal device with a pre-set graphic symbol, so that the user can quickly receive the emergency help feedback signal.

[0025] In an optional implementation, dispatching rescue personnel to provide quick rescue to the user according to the type of emergency event and the user's location information includes:

[0026] Send the emergency event type and user location information to the public rescue platform to provide users with rapid rescue;

[0027] or,

[0028] Dispatching other users of the personal safety protection service platform to provide quick rescue to the user based on the type of emergency event and the user's location information;

[0029] or,

[0030] Dispatch rescue equipment from the public rescue platform for rescue based on the type of emergency event and user location information;

[0031] or,

[0032] According to user settings, the user's preset emergency contacts are notified based on the type of emergency event and user location information, and the location is shared and guided to achieve mutual assistance and rescue between relatives and friends.

[0033] When a user encounters danger and requires emergency help, the present invention uses a public rescue platform to request nearby users for mutual rescue, or dispatches other users of the personal safety protection service platform to provide quick rescue to the user, or dispatches nearby rescue equipment for rescue, or notifies emergency contacts for rescue, so as to provide multiple rescue methods for timely rescue of users and ensure the personal safety of users.

[0034] In an optional embodiment, the method further includes:

[0035] When it is detected that the user has triggered a pre-set warning mode button on the wearable device or mobile phone, or when it is detected that the user has activated the warning function through specific software on the mobile phone, or when the wearable device or mobile phone detects a preset warning activation voice issued by the user, the warning mode is entered, the user is located in real time and a user route map is generated, and the user's safety is confirmed at preset time intervals. In the warning mode, if the user does not actively confirm safety or cancel the warning mode within a limited time, the emergency help function is automatically activated.

[0036] The present invention enters the warning mode when a preset warning mode start button is triggered by the user, or when specific mobile phone software is started, or when a preset warning start voice issued by the user is detected, so as to prevent the user from being harmed and not being discovered in time in a specific scenario where danger is estimated to occur. The user is located in real time through the warning mode, and the emergency help function is automatically triggered by detecting whether the safety status is confirmed on time, so as to detect the user in distress in time and provide assistance.

[0037] In an optional embodiment, the method further includes:

[0038] The upper limit of the number of people is set in advance, and the number of humanoid creatures in the room is continuously identified through portable monitoring terminal equipment;

[0039] If it is detected that the current number of humanoid creatures exceeds the pre-set upper limit, an intrusion warning signal is generated to enter the intrusion warning mode. After entering the intrusion warning mode, if the user does not actively cancel the warning mode within the time limit, the emergency help function is automatically activated.

[0040] The present invention identifies the number of humanoid creatures in the room and determines whether it exceeds a preset upper limit of the number of people to determine whether there are dangerous people in the room. When the current number of humanoid creatures in the room exceeds the preset upper limit of the number of people, an intrusion warning is issued and an emergency assistance function is automatically activated to ensure the safety of the user.

[0041] In an optional embodiment, the method further includes:

[0042] In response to the emergency call, the limited-time recording function is automatically activated, the recordings are uploaded to the cloud storage space in real time, and the on-site situation data recorded by the user using the smart terminal device is stored in real time through the network.

[0043] The present invention responds to emergency help signals and stores audio and video recordings to preserve evidence of user infringement, which is convenient for providing on-site evidence during police investigations. It also stores on-site situation data recorded by users using smart terminal devices in real time to prevent the loss of on-site situation data due to damage or loss of the smart terminal devices.

[0044] In a second aspect, the present invention provides a personal safety protection system, which includes an intelligent terminal device and a personal safety protection service platform, wherein:

[0045] The intelligent terminal device is used to receive the emergency help signal triggered by the user and send the emergency help signal to the personal safety protection service platform;

[0046] The personal safety protection service platform receives emergency help signals, analyzes them in real time, and determines user needs, help types, and danger situations;

[0047] The personal safety protection service platform responds to and identifies the emergency help signals sent by users using smart terminal devices, generates an emergency help feedback signal, feeds back the emergency help feedback signal to the user, determines the emergency event type and user location corresponding to the emergency help signal, creates an emergency help process based on the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user based on the emergency event type and user location.

[0048] The present invention provides services through a personal safety protection service platform, which responds to the emergency help signal sent by the user and then feeds back to the user to inform the user that his emergency help request has been received by the platform, and intelligently analyzes the event type and urgency and then feeds back to the user, so that the user can be sure that his emergency help request has been correctly identified, and provides rapid rescue to the user by confirming the emergency event type and user location information, thereby providing security for the user and protecting the user's personal safety.

[0049] In an optional implementation, the personal safety protection service platform provides a rescue monitoring and collaboration interface to record and save the on-site situation of the user's emergency help request.

[0050] The present invention records and saves the on-site situation of users seeking emergency help through the rescue monitoring and collaboration interface provided by the personal safety protection service platform, so as to provide safety protection for users. BRIEF DESCRIPTION OF THE DRAWINGS

[0051] In order to more clearly illustrate the specific implementation methods of the present invention or the technical solutions in the prior art, the drawings required for use in the specific implementation methods or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some implementation methods of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0052] Figure 1 is a schematic diagram of an active help-seeking function according to an embodiment of the present invention;

[0053] Figure 2 is a schematic diagram of an automatic distress assistance function determined by an early warning mode according to an embodiment of the present invention;

[0054] Figure 3 is a schematic diagram of an automatic assistance function for determining intrusion by a portable terminal according to an embodiment of the present invention;

[0055] Figure 4 It is a schematic diagram of a method for emergency contact assistance according to an embodiment of the present invention. DETAILED DESCRIPTION

[0056] In order to make the purpose, technical solution and advantages of the embodiments of the present invention clearer, the technical solution in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work are within the scope of protection of the present invention.

[0057] According to an embodiment of the present invention, a personal safety protection method and system are provided. It should be noted that the steps shown in the flowchart of the accompanying drawings can be executed in a computer system such as a set of computer executable instructions, and although a logical order is shown in the flowchart, in some cases, the steps shown or described can be executed in an order different from that shown here.

[0058] The present embodiment provides a personal safety protection system, which includes a smart terminal device and a personal safety protection service platform, wherein the smart terminal device is used to receive an emergency help signal triggered by a user, and send the emergency help signal to the personal safety protection service platform, the personal safety protection service platform responds to and identifies the emergency help signal sent by the user using the smart terminal device, generates an emergency help feedback signal, and feeds back the emergency help feedback signal to the user, the personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, determines the user's needs, help type, and dangerous situation, determines the emergency event type corresponding to the emergency help signal and the user's location, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to the user according to the emergency event type and the user's location to provide rapid rescue to the user.

[0059] The service provided by the personal safety protection service platform responds to the emergency help signal sent by the user and then feeds back to the user to inform the user that his emergency help has been received by the platform. The platform also intelligently analyzes the event type and urgency and then feeds back to the user, allowing the user to be sure that his emergency help has been correctly identified. By confirming the emergency event type and user location information, the platform provides rapid rescue to the user, thereby providing security for the user and protecting the user's personal safety.

[0060] In this embodiment, a personal safety protection method is provided, which is applied to a personal safety protection service platform. The personal safety protection service platform has intelligent scheduling functions, cloud storage management functions, voice recognition functions, image analysis functions, sound analysis functions, event data analysis and management functions. The personal safety protection service platform can also automatically create an emergency event handling process to designate platform staff to handle it. The platform staff provides rescue for users. When the signal of the smart terminal device is not good and help cannot be sought, the help signal and audio and video recordings are temporarily stored and resent after the signal is restored.

[0061] The embodiment of the present invention provides a personal safety protection method, the method process includes the following steps:

[0062] Step S101, in response to an emergency help operation triggered by a user on a smart terminal device, an emergency help signal is generated.

[0063] In an embodiment of the present invention, the smart terminal device includes a wearable device, a mobile phone and a portable monitoring terminal device. When a user encounters an emergency situation or a dangerous person, the user initiates an emergency help operation through the smart terminal device. The personal safety protection system responds to the emergency help operation triggered by the user and generates an emergency help signal to provide safety protection for the user.

[0064] Step S102, the personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, help type, and danger.

[0065] In an embodiment of the present invention, the personal safety protection service platform in the personal safety protection system receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, the type of help, the danger encountered by the user, etc. from the emergency help signal.

[0066] Step S103: The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user.

[0067] In an embodiment of the present invention, after the personal safety protection service platform in the personal safety protection system receives the user's emergency help signal, it generates an emergency help feedback signal and feeds back the emergency help feedback signal to the user's smart terminal device, so that the user knows that his emergency help has been responded to.

[0068] In step S104, the personal safety protection service platform determines the emergency event type and user location information corresponding to the emergency help signal, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user according to the emergency event type and user location information.

[0069] In the embodiment of the present invention, the emergency event type and user location information are determined based on the user's emergency help signal, and the emergency event type includes illness, death, injury, fire, etc. The user's needs are determined, and the user's needs include the need to call the police, medical assistance, fire rescue, etc. After determining the type of emergency event, the personal safety protection service platform creates an emergency help process based on the type of emergency event, and the personal safety protection service platform shares the user's location information on the service platform to dispatch rescue personnel to provide rapid rescue to the user.

[0070] Specifically, the user can set a fixed emergency contact. When the user only selects the emergency contact for rescue, when the user's emergency help signal is received, the emergency help signal will be sent to the user's emergency contact, and the user's emergency contact will assist in the rescue.

[0071] If the user only chooses platform rescue, when the user's emergency help signal is received, the personal safety protection service platform will provide quick rescue to the user.

[0072] If the user chooses to have both the emergency contact and the platform provide joint rescue, when the user's emergency signal is received, while providing rapid rescue to the user through the personal safety protection service platform, the emergency contact will be notified to assist in the rescue.

[0073] It should be noted that the above step S103 and step S104 can be performed simultaneously, that is, while feeding back an emergency help feedback signal to the user, rapid rescue is provided to the user according to the emergency event type and user location information.

[0074] The personal safety protection method provided in this embodiment generates an emergency help signal by responding to the emergency help operation triggered by the user on the smart terminal device. After receiving the emergency help signal, the personal safety protection service platform feeds back to the user to notify the user that his emergency help has been received by the platform. After receiving the help information uploaded by the user, the personal safety protection service platform intelligently analyzes the event type and urgency and then feeds back to the user, so that the user can be sure that his emergency help has been correctly identified. By confirming the emergency event type and user location information, the user can be provided with rapid rescue, thereby providing security for the user and protecting the user's personal safety.

[0075] The embodiment of the present invention provides a personal safety protection method, the method process includes the following steps:

[0076] Step S201, in response to an emergency help operation triggered by a user on a smart terminal device, an emergency help signal is generated.

[0077] Specifically, the emergency assistance operation triggered by the user on the smart terminal device in the above step S201 includes:

[0078] Step S2011, when it is detected that the user triggers a preset emergency help button on the wearable device or mobile phone, respond to the user's emergency help operation.

[0079] Step S2012, when it is detected that the user uses a specific software on the mobile phone to send an emergency help text message, respond to the user's emergency help operation.

[0080] Step S2013, when it is detected that the portable monitoring terminal device monitors the preset emergency help voice issued by the user, respond to the user's emergency help operation.

[0081] In the embodiment of the present invention, the intelligent terminal device includes any one of a wearable device, a portable monitoring terminal device and a mobile phone.

[0082] If it is inconvenient for users to use mobile phones or to carry mobile phones with them, users can choose wearable smart devices such as smart bracelets for emergency help. Wearable smart devices are easy to carry, have wireless communication and GPS positioning functions, and are not easy to lose. In addition to emergency buttons and voice-activated help, users can also use specific software on their mobile phones to edit text messages to activate the help function of the personal safety protection service platform. The personal safety protection service platform receives and identifies text messages sent by users using mobile phones, and can accurately identify users' needs and situations. The personal safety protection service platform provides users with appropriate rescue based on the text messages sent by users.

[0083] Wearable smart devices are easy to operate quickly in emergency situations. They have functions such as face recognition, recording and video recording, waterproof and shockproof. They also have closed-loop unlocking restrictions. When the user needs to remove the device after putting it on, the user needs to confirm that the device is removed voluntarily by entering a password, fingerprint recognition, face authentication, etc. Otherwise, the emergency help function will be automatically triggered after a limited time.

[0084] Users who carry their mobile phones with them at any time can choose to use their mobile phones for emergency assistance. Mobile phones have the advantages of easy operation and complete functions. Portable monitoring terminal equipment is a kind of ornamental terminal equipment that can be carried anytime and anywhere. It is suitable for people who often live alone or in unfamiliar places. Portable monitoring terminal equipment can connect to WIFI or insert operator traffic cards for communication, and also has GPS positioning function.

[0085] Pre-set emergency help buttons on wearable smart devices and mobile phones. You can set an emergency help button combination, for example, press the power button 3 times + press the volume button 2 times, etc. This case combination can be flexibly set. This is only an example and is not a limitation. Setting an emergency help button combination allows users to press buttons to make emergency help when they are unable to call the police or request assistance due to an emergency. This method can also be used to quickly send out a distress signal when the user is unable to make a call due to interference or other reasons.

[0086] Preset the emergency help voice of wearable smart devices, mobile phones, and portable terminals. Users can set voice assistants to trigger the emergency help function. When users issue a specific emergency help voice, it means that the user needs emergency help. For example, when the portable monitoring terminal device monitors the user's voice with a special name + number of the voice assistant, the emergency help function is triggered.

[0087] Specifically, the mobile phone can also be associated with the wearable device and the portable terminal device to perform data synchronization and function setting.

[0088] By responding to the emergency help button or emergency help text or emergency help voice triggered by the user on the smart terminal device, the user's request for help can be responded to in a timely manner through Internet communication, security monitoring, data analysis and scheduling processing technology, so that the user can be discovered in time and help can be provided to the user when he needs emergency help.

[0089] Step S202: The personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, help type, and danger.

[0090] Please refer to step S102 of the above embodiment for details, which will not be described again here.

[0091] Step S203: The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user.

[0092] Specifically, the above step S203 includes:

[0093] Step S2031: The personal safety protection service platform receives an emergency help signal and generates an emergency help feedback signal.

[0094] Step S2032: Feedback the emergency help feedback signal to the user's smart terminal device, and display it on the user's smart terminal device with a pre-set icon symbol.

[0095] In the embodiment of the present invention, after the user turns on the emergency help function on the smart terminal device, the personal safety protection service platform receives the user's emergency help signal, and the personal safety protection service platform starts and automatically creates an emergency event processing process, and generates an emergency help feedback signal. The emergency help feedback signal is fed back to the user's smart terminal device and displayed on the user's smart terminal device with a pre-set icon symbol, so that the user knows that his emergency help has been responded to. Among them, the icon symbol can be flexibly set.

[0096] An emergency help feedback signal is generated according to the emergency help signal and fed back to the user's smart terminal device to inform the user that his or her request for help has been responded to. The signal is displayed on the user's smart terminal device with a pre-set graphic symbol so that the user can quickly receive the emergency help feedback signal.

[0097] In step S204, the personal safety protection service platform determines the emergency event type and user location information corresponding to the emergency help signal, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user according to the emergency event type and user location information.

[0098] Specifically, determining the emergency event type and user location information corresponding to the emergency help signal in the above step S204 includes:

[0099] Step S2041, triggering the recording and video recording function in response to the emergency help signal, and obtaining the user's geographical location information.

[0100] Step S2042: Send the audio and video recordings to the image analysis module and speech recognition module of the personal safety protection service platform in real time for analysis.

[0101] In an embodiment of the present invention, in response to the user's emergency help signal, the limited-time recording and video recording function is automatically turned on, the recording and video recording function is stored in the cloud storage space, and the user's geographical location information is determined based on the geographical location information of the smart terminal device.

[0102] Specifically, the audio and video upload function can be set to automatically turn off after a few minutes. When the user triggers the button again, or the emergency help language is extended, the video upload is turned on again or the video upload time is extended. At the same time, the audio and video within 1 minute will be sent to the voice recognition module, image analysis module and sound analysis module of the personal safety protection service platform.

[0103] Among them, the voice recognition module is used to analyze and identify the user's need for help and danger, the image analysis module is used to analyze and confirm the user's request for help and the type of emergency event encountered, the emergency event type includes danger and urgency, and the sound analysis module is used to analyze the user's environment. When providing rescue to the user, priority is given to rescuing users with high urgency based on the degree of urgency encountered by the user. At the same time, the smart terminal device sends the stored personal information and real-time positioning information to the personal safety protection service platform.

[0104] Specifically, when the user is unable to call the police or request help in an emergency, he or she can directly send a voice message through a key combination or voice wake-up call for help, such as "call the police for me" or "call 120 for me". The user should describe the dangerous situation encountered and the type of help needed in the shortest possible time. The voice recognition module will recognize the user's request, and the sound analysis module will analyze the user's environment, comprehensively determine the time type, and immediately execute the emergency event handling process to provide the user with a quick rescue method. At the same time, the recording and video recording function will be turned on, and the rescue method will be determined based on the recording and video recording analysis. This method can quickly send out a distress signal and the on-site situation when the user is disturbed or unable to make a call for other reasons.

[0105] By automatically starting the time-limited recording and uploading the recordings to the cloud storage space in real time, the evidence of the user's infringement is preserved, which is convenient for providing on-site evidence during police investigations and has the effect of deterring dangerous persons. The recordings are analyzed in real time through the image analysis module and the voice recognition module to quickly confirm the danger suffered by the user, so as to provide timely help to the user.

[0106] The personal safety protection method provided in this embodiment responds to the emergency help signal, triggers audio and video recording, determines the user's geographic location information, and analyzes the audio and video recording through the image analysis module and voice recognition module of the personal safety protection service platform, so as to provide rescue to the user according to the type of emergency event obtained by analysis.

[0107] The embodiment of the present invention provides a personal safety protection method, the method process includes the following steps:

[0108] Step S301, in response to an emergency help operation triggered by a user on a smart terminal device, an emergency help signal is generated.

[0109] Please refer to step S101 of the above embodiment for details, which will not be described again here.

[0110] Step S302, the personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, help type, and danger;

[0111] Please refer to step S102 of the above embodiment for details, which will not be described again here.

[0112] Step S303: The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user.

[0113] Please refer to step S103 of the above embodiment for details, which will not be described again here.

[0114] Step S304, the personal safety protection service platform determines the emergency event type and user location information corresponding to the emergency help signal, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user according to the emergency event type and user location information.

[0115] Specifically, in the above step S304, dispatching rescue personnel for the user according to the emergency event type and the user location information to provide the user with a quick rescue channel includes:

[0116] Step S3041, sending the emergency event type and user location information to the public rescue platform to provide rapid rescue for the user.

[0117] Step S3042: Based on the type of emergency event and the user's location information, dispatch other users of the personal safety protection service platform to provide rapid rescue to the user.

[0118] Step S3043, dispatching rescue equipment of the public rescue platform for rescue according to the type of emergency event and user location information.

[0119] Step S3044, according to the user settings, based on the emergency event type and user location information, the user notifies the preset emergency contacts and shares and guides the location, so as to achieve mutual assistance and rescue between relatives and friends.

[0120] In an embodiment of the present invention, methods of providing users with a quick rescue channel include rescue through a public rescue platform, mutual rescue through other users of the personal safety protection service platform, rescue through rescue workers of the personal safety protection service platform, rescue by emergency contacts, rescue equipment, and other rescue methods.

[0121] To seek help through the public rescue platform, users send out emergency help signals through smart terminal devices. Users can describe the situation through voice, such as the need to call the police, medical assistance, fire rescue, etc., or the sound and image recognition module of the personal safety protection service platform determines the user's request and the type of emergency event, and then shares the location information of the user's smart terminal device with the public rescue platform. The staff of the public rescue platform arrives at the scene, finds the user for rescue, and notifies the user's emergency contact. Among them, the public rescue platform includes but is not limited to the existing 119, 110, 120 and other public service platforms.

[0122] Through mutual assistance and rescue by users, after the user sends an emergency signal for help through the smart terminal device, the personal safety protection service platform fails to recognize the user's voice request, or fails to analyze the on-site situation through on-site sound and image, or the incident is very urgent and time is tight, the dispatch system can seek platform rescue personnel near the user who is seeking help and other users who have installed the rescue mobile terminal application software to confirm whether emergency assistance can be provided. Its dispatch method is to first screen the terminal user closest to the user seeking help. If there is a terminal user nearby who is willing to go to the rescue, you can click to confirm. If there are many users willing to go to the rescue, you can randomly dispatch the nearest or within a certain range of users according to the distance between them and the user seeking help. If it is judged that the user's possible distress situation is a human infringement, other platform users who are a certain distance away from the user seeking help will be dispatched. For other dangerous situations, other platform users who are closest to the user seeking help will be dispatched.

[0123] Specifically, when users help each other, the personal safety protection service platform automatically creates a rescue event, and the designated user performs identity authentication by entering a password or face recognition. Users who pass the identity authentication can view photos of users who need rescue, user locations, navigation routes, and other rescuers on the personal safety protection service platform. Multiple rescuers can communicate with each other by phone or text at any time to find out the locations of other rescuers, and can also call the police on the personal safety protection service platform. After the rescuer finds the user who is seeking help, he confirms the scene, quickly rescues the user who is seeking help, or seeks help from the public rescue platform.

[0124] In the case that the reason for the user's call for help is unclear, the staff of the personal safety protection service platform can direct the rescuers based on the audio and video recordings uploaded by the user. This method can find the user who is asking for help as quickly as possible when the reason for the user's call for help is unclear or the situation is urgent, and provide emergency assistance in a timely manner. Under the command of the platform staff, the rescuers will try their best to provide protection and help to the users who are asking for help to the best of their ability while ensuring their own safety, and provide convenience for users to help each other.

[0125] When a user initiates an emergency request for help but does not request to call public rescue platforms such as 110, 120, or 119, or there are no nearby users on the public rescue platform who can provide quick rescue to the user, and the reason for the user's request for help cannot be analyzed and determined, and there are no other users near the personal safety protection service platform who can go to the scene to confirm the situation and provide rescue, the staff of the personal safety protection service platform will look for the user seeking help, that is, the staff who have registered on the personal safety protection service platform and installed the corresponding mobile phone APP. The staff of the personal safety protection service platform will rush to the user's location based on the user's location information, check the situation, and provide quick rescue to the user.

[0126] Rescue through rescue equipment: After the user sends an emergency help signal through the smart terminal device, if the reason for the user's help is unknown and the user is in a remote area with no other users to provide mutual assistance and rescue, the dispatch system can use rescue equipment for rescue. For example, if the user is not in a drone-free zone, a dispatch drone can be used for rescue. This method is suitable for situations where there are no other users who can provide mutual assistance and rescue, or when the platform rescue personnel are unable to go to the scene to provide assistance.

[0127] Specifically, if the user sends out an emergency signal in the open air or in a public place, users who are close to the user will be selected according to the user's location when dispatching for rescue. If the user is in a fixed residence, the user's exact location (accurate to the house number) needs to be set in advance to ensure that rescue personnel can quickly find the user. The user's food delivery software can also be linked to prioritize users in the same building as the user for mutual assistance and rescue.

[0128] It should be noted that the selected rescue method is determined based on the user's request and the on-site situation. When a user explicitly requests the use of a public rescue platform, such as 110, 119, 120, etc., for emergency assistance, the platform will call the public rescue platform for the user to request rescue, and can also dispatch nearby users or platform staff for rescue according to the actual situation. When the user does not explicitly request the use of a public rescue platform, or the voice recognition module and image analysis module cannot recognize the reason for the request and the on-site situation based on the voice and image sent by the user during the emergency request, it is necessary to dispatch nearby users to understand the on-site situation, report the on-site situation to the platform, or directly provide assistance to the user. When the situation is unclear and there are no other users nearby who can provide help, it is necessary to dispatch rescue personnel from the personal safety protection service platform to the scene to check the situation. When the user is in a remote area or in special circumstances, rescue equipment such as drone equipment can be considered to find the user who is asking for help.

[0129] When a user encounters danger and requires emergency assistance, the personal safety service platform can seek help from public rescue agencies on the user's behalf, or dispatch other users of the personal safety service platform nearby to provide quick rescue to the user in distress, or dispatch nearby personal safety service platform staff for rescue, or dispatch nearby rescue equipment for rescue, or notify emergency contacts for rescue, so as to provide a variety of rescue methods to provide timely rescue to users and ensure the user's personal safety.

[0130] Step S305, when it is detected that the user has triggered a preset warning mode button on the wearable device or mobile phone, or when it is detected that the user has activated the warning function in a specific software on the mobile phone, or when the wearable device or mobile phone detects a preset warning activation voice issued by the user, it enters the warning mode or assisted alarm mode, locates the user in real time and generates a user route map, confirms the user's safety at preset time intervals, and automatically activates the emergency help function when the user does not actively confirm safety or release the warning mode within a limited time in the warning mode.

[0131] In an embodiment of the present invention, in order to prevent the situation where dangerous persons cannot be discovered and alarmed in time when the user may encounter a dangerous situation, the user can trigger the set early warning mode start button on the wearable device or mobile phone, or send a pre-set specific voice, or open a specific application software in the mobile phone to enter the early warning mode. When the early warning mode is turned on, the cause of the danger can be reported in the form of text or voice, or the cause of the danger can be reported by linking to the order formed by other service platforms used by the user, and an early warning event is generated on the personal safety protection service platform. When the early warning mode is turned on, the user is located in real time, a user route map is generated, and synchronized to the cloud storage space. The recording and video recording function can also be turned on at any time by button or voice for a period of time and uploaded to the cloud storage for storage. And at preset intervals, the user is reminded to enter the password on the mobile phone or wearable device to confirm the user's safety.

[0132] Specifically, after the user confirms, the next confirmation time can be extended. If the user fails to enter the password within the time limit, the user will be called to remind the user to confirm the safety status. The reminder method can be flexibly set and is not limited here. During the early warning mode, if the user triggers a special button or voice wakes up the help function, the personal safety protection service platform will provide quick rescue to the user after receiving the help signal to provide safety protection and help to the user. If the user's terminal device is offline for more than a certain period of time in the early warning mode, the user will be alarmed and the emergency contact will be notified. The user will be searched according to the route map generated after the early warning mode is turned on. After the early warning mode is turned on, the user needs to confirm the face recognition and password to end the early warning mode, and upload the scene photos containing the user for archiving.

[0133] It is also possible to assist in reporting to the police. When users encounter other people in dangerous situations, they can use smart terminal devices and personal safety protection service platforms to assist in reporting to the police, record evidence, and automatically create an assist alarm time for others to help on the personal safety protection service platform, associate evidence to facilitate evidence extraction, and assist the police or public rescue personnel to arrive at the scene for rescue.

[0134] The system enters the warning mode when the user triggers a preset warning mode start button, or when the specific mobile phone software is started, or when the preset warning start voice is detected by the user. This prevents the user from being harmed in a specific scenario where danger is estimated to occur and cannot be discovered and reported in time. The system locates the user in real time through the warning and automatically triggers the emergency help function by detecting whether the safety status is confirmed on time, so as to promptly detect the user in distress and provide assistance.

[0135] Step S306, pre-set the upper limit of the number of people, and continuously identify the current number of humanoid creatures in the room through the portable monitoring terminal device.

[0136] Step S307, if it is detected that the current number of humanoid creatures exceeds the preset upper limit, an invasion warning signal is generated to enter the invasion warning mode. After entering the invasion warning mode, if the user does not actively cancel the warning mode within the time limit, the emergency help function is automatically activated.

[0137] In an embodiment of the present invention, in order to prevent the situation where dangerous persons cannot be discovered and reported in time when entering the room, the portable monitoring terminal device and the personal safety protection service platform cooperate with each other. The portable monitoring terminal device has a humanoid biometric recognition function, such as detecting the number of humanoids and recognizing faces through infrared. When this function is activated, the user needs to set the location information, including house number and other information. It also has voice recognition for help, button for help, location positioning and communication functions. The portable monitoring terminal device can confirm whether the user is in the room. The user pre-sets the number of people in the room and determines whether the number of recognized humanoids exceeds the pre-set number. If the number of recognized humanoids exceeds the pre-set number, it is determined to be an intrusion, and an intrusion warning signal is generated to enter the intrusion warning mode. It should be noted that the portable monitoring terminal device only detects the number of humanoids, but does not record video.

[0138] After the intrusion warning mode is activated, the recording is automatically turned on and the recording results are uploaded to the personal cloud storage space. The user is prompted to enter the password and face recognition to confirm the user's safety. If there is a visitor in the room, the visitor's face is recorded, and after the visitor's identity is confirmed, the intrusion warning mode is lifted. After the visitor leaves, the user is prompted to enter the password and face recognition again to confirm the user's safety again.

[0139] After entering the intrusion warning mode, if the intrusion warning mode is not lifted within the preset time (for example, 5 minutes), or the user terminal is offline, it will automatically enter the emergency rescue mode. The personal safety protection service platform will arrange personnel or notify the emergency contact through the dispatch system to go to the scene to confirm the user's safety status and provide quick rescue to the user.

[0140] If the user is sure that there will be no visitors, the system can be set to directly enter the intrusion rescue mode as long as the number of humanoid creatures detected exceeds the preset number. If the user is not in the room, when someone is detected invading the room, the recording function will be automatically turned on, and the user will be notified through the user's mobile application message to view it. If a dangerous person invades, the user will automatically alarm through the terminal application, and download the video evidence from the cloud storage space and provide it to the police. If the detected intruder is a relative or friend of the user, the intruder is required to record his identity and perform face recognition within the specified time, otherwise the portable monitoring terminal device will be judged to be placed in a place other than the user's residence.

[0141] It should be noted that the entire process of the incident, including the recording results, reasons for seeking help, processing results, feedback from rescuers, and video evidence, when the user activates the emergency help function, will be recorded and analyzed by the platform. If the user uses the terminal device reasonably for the emergency help function and dispatches other users to provide assistance, the platform will complete the event loop according to the normal process. If the user misoperates or violates the regulations on the emergency help function, resulting in the platform dispatching other personnel to provide assistance, and the user's own unethical reasons lead to the occurrence of danger, the platform will punish the user according to the nature of the incident.

[0142] The platform provides users with cloud storage space. When users turn on the terminal device or automatically trigger the emergency help function, the recording function will be turned on and uploaded to the cloud storage space. The recording file will be associated with the user's emergency help event processing flow. Users must confirm the event before the platform's event processing flow ends. If it is needed as legal evidence, it will be saved and wait for application for evidence collection. If it is confirmed that it is not needed as legal evidence, it will be automatically deleted and cloud storage space will be released after a period of time after the time processing flow is confirmed. In addition, users cannot directly view the recording files uploaded to the cloud storage by the recording function activated by the emergency help function. They can only apply for call-up when it is used as legal evidence.

[0143] Users can explain and provide evidence of situations that may endanger their safety, such as threats and harassment. The evidence will be uploaded to the personal cloud storage space and a report event record will be generated on the platform, which can also be deleted by the user after a period of time. If the user subsequently encounters an accident or is harmed, the platform can hand over the user's report and evidence to the police after authorization by the user or the user's relatives, providing the police with investigative direction and basis for handling the case.

[0144] When users activate the platform rescue function, they need to sign an agreement, which stipulates the circumstances and scenarios in which users can use the terminal emergency help function. If users need the platform to seek help from public security agencies for emergency help, it is deemed that the user has agreed to the authorization and assumes responsibility. It also clarifies that user help information will be recorded, personal identity information will be exposed when seeking help in an emergency, illegal use of the help function will be recorded by the platform and punished, temporarily suspended or permanently stopped, and the application process for viewing audio and video evidence uploaded to the cloud storage space, etc., involving the use of the emergency help function, authorization, responsibility, privacy protection and other aspects of the agreement.

[0145] By identifying the number of humanoid creatures in the room and determining whether it exceeds the pre-set upper limit, it can be determined whether there are dangerous people in the room. When the current number of humanoid creatures in the room exceeds the pre-set upper limit, an intrusion warning will be issued and the emergency assistance function will be automatically activated to ensure the safety of the user.

[0146] Step S308, in response to the emergency help signal, the limited-time recording and video recording function is automatically turned on, the recording and video recording is uploaded to the cloud storage space for storage in real time, and the on-site situation data recorded by the user using the smart terminal device is stored in real time through the network.

[0147] In an embodiment of the present invention, the personal safety protection service platform responds to the user's emergency call signal and simultaneously activates a limited-time recording and video recording function, uploads the recording and video recording to a cloud storage space in real time, and stores the on-site situation data recorded by the user using a smart terminal device in real time through the network.

[0148] The personal safety protection service platform provides a rescue monitoring and coordination interface to record and save the on-site situation of the user's emergency help. Through the rescue monitoring and coordination interface provided by the personal safety protection service platform, the on-site situation of the user's emergency help is recorded and saved, making it easier to provide safety protection to the user.

[0149] like Figure 1 As shown, Figure 1 This is a schematic diagram of the active help function. The implementation process of the active help function is as follows: the user actively operates the smart terminal device to trigger the emergency help function. The personal safety protection service platform responds to the emergency help function triggered by the user through the smart terminal device. The emergency help function sends the user's distress signal, user information, location information, audio and video recordings to the personal safety protection service platform for help. The personal safety protection service platform receives the emergency help signal from the user's terminal device, analyzes the help information in real time, and confirms the user's needs, help type, and danger. The personal safety protection service platform creates an emergency help processing process based on the type of emergency event, and provides users with quick rescue by dispatching rescue personnel.

[0150] like Figure 2 As shown, Figure 2 This is a schematic diagram of the automatic distress assistance function determined by the early warning mode. The implementation process of the automatic distress assistance function determined by the early warning mode is as follows: the user actively activates the early warning mode through a smart wearable device or a mobile phone terminal, automatically turns on real-time positioning, and sends the early warning mode activation signal and confirmed safety rules to the personal safety protection service platform. After the personal safety protection service platform receives the user's early warning mode activation signal and confirmed safety rules, it creates an early warning mode processing flow. If the personal safety protection service platform detects that the user does not perform operations in accordance with the confirmed safety rules and feeds back to the personal safety protection service platform, the platform automatically determines that the user is in distress. The personal safety protection service platform automatically creates an emergency event processing flow, combines the user's notes on the cause of the early warning and the location positioning, and dispatches rescue personnel for the user to provide rapid rescue.

[0151] like Figure 3 As shown, Figure 3This is a schematic diagram of the automatic help-seeking function of a portable terminal for determining an intrusion. The implementation process of the automatic help-seeking function of a portable terminal for determining an intrusion is as follows: the upper limit of the number of people detected by the portable monitoring terminal is preset, and after the intrusion detection function is activated, the number of humanoid creatures in the room is continuously identified through the portable monitoring terminal device. If the number of humanoid creatures detected exceeds the preset upper limit, an intrusion warning signal is generated to enter the intrusion warning mode. After entering the intrusion warning mode, if the user does not actively release it within the time limit, the emergency help function is automatically activated, and the intrusion distress signal, user information and location are sent to the security protection service platform for help. The security protection service platform receives the emergency help signal of the user's portable terminal device, creates an emergency event processing process, and dispatches rescue personnel for the user to provide rapid rescue.

[0152] like Figure 4 As shown, Figure 4 This is a schematic diagram of the emergency contact rescue method. The implementation process of the emergency contact rescue method is as follows: the user pre-sets one or more emergency contacts through the terminal device. When the user terminal device triggers the emergency help function, the help signal and location information are forwarded to the set emergency contact through the network or platform. The emergency contact receives the help information and location information of the user who asks for help through the mobile phone APP provided by the platform, and rescues the user who asks for help.

[0153] The personal safety protection method provided in this embodiment responds to emergency help signals and stores audio and video recordings to preserve evidence of user infringement, which is convenient for providing on-site evidence during police investigations. It also stores on-site situation data recorded by users using smart terminal devices in real time to prevent the loss of on-site situation data due to damage or loss of the smart terminal devices.

[0154] Although the embodiments of the present invention have been described in conjunction with the accompanying drawings, those skilled in the art may make various modifications and variations without departing from the spirit and scope of the present invention, and such modifications and variations are all within the scope defined by the appended claims.

Claims

1. A personal safety protection method, It is characterized in that Applied to a personal safety protection service platform, the method includes: In response to an emergency help operation triggered by a user on a smart terminal device, an emergency help signal is generated; The personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, help type, and danger; The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user; The personal safety protection service platform determines the emergency event type and user location information corresponding to the emergency help signal, creates an emergency help process according to the emergency event type, and dispatches rescue personnel to provide rapid rescue to the user according to the emergency event type and user location information.

2. The method according to claim 1, It is characterized in that The smart terminal device includes any one of a wearable device, a portable monitoring terminal device and a mobile phone, and the emergency help operation triggered by the user on the smart terminal device includes: When detecting that a user triggers a preset emergency help button on a wearable device or mobile phone, responding to the user's emergency help operation; or, When detecting that a user uses a specific software on a mobile phone to send an emergency help text message, responding to the user's emergency help operation; or, When it is detected that the portable monitoring terminal device monitors the preset emergency help voice issued by the user, it responds to the user's emergency help operation.

3. The method according to claim 1, It is characterized in that The determining the emergency event type and user location information corresponding to the emergency help signal includes: Responding to the emergency help signal, triggering the recording and video recording function, and obtaining the user's geographical location information; The audio and video recordings are sent in real time to the image analysis module and voice recognition module of the personal safety protection service platform for analysis. The voice recognition module is used to analyze and identify the user's need for help and dangerous situations. The image analysis module is used to analyze and confirm the user's request for help and the type of emergency event encountered. The type of emergency event includes the dangerous situation and the degree of urgency.

4. The method according to claim 1, It is characterized in that The personal safety protection service platform generates an emergency help feedback signal according to the emergency help signal, and feeds back the emergency help feedback signal to the user, including: The personal safety protection service platform receives the emergency help signal and generates an emergency help feedback signal; The emergency help feedback signal is fed back to the user's smart terminal device and displayed on the user's smart terminal device with a pre-set icon symbol.

5. The method according to claim 3, It is characterized in that The dispatching of rescue personnel to provide quick rescue to the user according to the emergency event type and the user location information includes: Sending the emergency event type and user location information to a public rescue platform to provide rapid rescue to the user; or, Dispatching other users of the personal safety protection service platform to provide quick rescue to the user based on the type of emergency event and the user's location information; or, Dispatch rescue equipment from the public rescue platform for rescue based on the type of emergency event and user location information; or, According to user settings, the user's preset emergency contacts are notified according to the emergency event type and user location information, and the location is shared and guided to achieve mutual assistance and rescue between relatives and friends.

6. The method according to claim 2, It is characterized in that The method further comprises: When it is detected that the user has triggered a pre-set warning mode button on the wearable device or mobile phone, or when it is detected that the user has activated the warning function through specific software on the mobile phone, or when the wearable device or mobile phone detects a preset warning activation voice issued by the user, the warning mode is entered, the user is located in real time and a user route map is generated, and the user's safety is confirmed at preset time intervals. In the warning mode, if the user does not actively confirm safety or cancel the warning mode within a limited time, the emergency help function is automatically activated.

7. The method according to claim 2, It is characterized in that The method further comprises: The upper limit of the number of people is set in advance, and the number of humanoid creatures in the room is continuously identified through portable monitoring terminal equipment; If it is detected that the current number of humanoid creatures exceeds the pre-set upper limit, an intrusion warning signal is generated to enter the intrusion warning mode. After entering the intrusion warning mode, if the user does not actively cancel the warning mode within the time limit, the emergency help function is automatically activated.

8. The method according to claim 1, It is characterized in that The method further comprises: In response to the emergency help signal, the limited-time recording and video recording function is automatically turned on, the recording and video recording is uploaded to the cloud storage space for storage in real time, and the on-site situation data recorded by the user using the smart terminal device is stored in real time through the network.

9. A personal safety protection system, It is characterized in that The personal safety protection system includes an intelligent terminal device and a personal safety protection service platform, wherein: The smart terminal device is used to receive an emergency help signal triggered by a user and send the emergency help signal to a personal safety protection service platform; The personal safety protection service platform receives the emergency help signal, analyzes the emergency help signal in real time, and determines the user's needs, help type, and danger; The personal safety protection service platform responds to and identifies the emergency help signal sent by the user using the smart terminal device, generates an emergency help feedback signal, feeds back the emergency help feedback signal to the user, determines the emergency event type and user location corresponding to the emergency help signal, creates an emergency help process based on the emergency event type, and dispatches rescue personnel to provide quick rescue to the user based on the emergency event type and user location.

10. The system according to claim 9, It is characterized in that The personal safety protection service platform includes a rescue monitoring and coordination interface, which records and saves the on-site situation of users' emergency requests for help.

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