Site access method and device, electronic equipment and computer readable storage medium

Abstract

The invention relates to the technical field of computers, in particular to a site access method and device, electronic equipment and a computer readable storage medium. The site access method is applied to a server, and comprises the following steps: in response to a reservation access request of a user for a target site, obtaining an approval result of the reservation access request; if the approval result shows that the user is allowed to access the target site, starting an online visiting permission of the user to the target site, and generating an offline admission certificate of the target site; and sending the offline admission voucher to the mobile terminal of the user. According to the method, the situation that the internal structure of the site is open to visitors who do not pass examination and approval can be avoided, the security in the site is guaranteed as much as possible, the user can visit the site online and know the layout structure of the site in advance without arriving at the site, and the access efficiency and the access experience of field visiting of the user are improved.

Description

Technical Field

[0001] The present application relates to the field of computer technology, and in particular to a site access method, device, electronic device and computer-readable storage medium. Background Art

[0002] When visitors visit a site, since the internal structure of the site may be unfamiliar to them, they may get lost after entering the site and be unable to reach their destination, which will delay their visit plan and affect their visit experience.

[0003] In order to give visitors a good visiting experience, people who are familiar with the venue can be arranged to serve as receptionists to receive visitors, provide route guidance for visitors, and provide visitors with an introduction to the venue so that visitors can become familiar with the internal layout of the venue.

[0004] However, due to human resource limitations, the venue may not be able to provide a receptionist. In this case, the visitor's visiting experience cannot be guaranteed. Summary of the invention

[0005] In view of the above, the embodiments of the present application provide a venue access method, device, electronic device and computer-readable storage medium to improve the visitor's visiting experience while ensuring the internal security of the venue.

[0006] In a first aspect, an embodiment of the present application provides a venue access method, which is applied to a server, comprising: In response to a user's reservation request for a target site, obtaining an approval result of the reservation request; If the approval result indicates that the user is allowed to visit the target venue, the user's online visit permission to the target venue is enabled, and an offline admission ticket for the target venue is generated; The offline admission credential is sent to the user's mobile terminal.

[0007] In the embodiment of the present application, after the user successfully makes an appointment and is allowed to enter the target venue, an offline admission ticket for the target venue is generated, so that the user can successfully visit the target venue in person. After the user successfully makes an appointment, the server also enables the user's online visit authority to the target venue. On the one hand, it can prevent the internal structure of the venue from being disclosed to visitors who have not passed the approval, and try to ensure the internal security of the venue. On the other hand, it allows the user to visit the venue online without having to arrive at the venue, and understand the layout structure of the venue in advance. As a result, when the user visits the target venue in person, even if the receptionist does not guide the user, he can still conduct a physical visit based on the experience of the online visit, thereby improving the user's visit efficiency and visit experience.

[0008] In some embodiments, after enabling the user's online access permission to the target venue, the method further includes: If an online visit request of the user to the target site is received, obtaining an authorized access area open to the user, the authorized access area belonging to the target site; Determining a first virtual scene corresponding to the authorized access area; The first virtual scene is transmitted to the mobile terminal, and the mobile terminal is used to render the first virtual scene to a display interface of the mobile terminal.

[0009] In some embodiments, after transmitting the first virtual scene to the mobile terminal, the method further includes: Acquire the current virtual coordinates of the user in the first virtual scene; Determining whether the user wants to enter a second virtual scene corresponding to the authorized access area based on the current virtual coordinates; If the user wants to enter the second virtual scene, the second virtual scene is sent to the mobile terminal, and the mobile terminal is used to render the second virtual scene to the display interface of the mobile terminal.

[0010] In some embodiments, the first virtual scene further includes a virtual character displayed as a guide, and after transmitting the first virtual scene to the mobile terminal, the method further includes: Acquire the current virtual coordinates of the user in the first virtual scene; If the current virtual coordinates are within a preset interactive coordinate range and an interactive request from the user to the virtual character is received, the explanation video corresponding to the interactive coordinate range is sent to the mobile terminal, wherein the mobile terminal is used to play the explanation video.

[0011] In some embodiments, after obtaining the approval result of the reservation access request, the process further includes: If the approval result indicates that the user is allowed to visit the target venue, and a question raised by the user regarding the target venue is received, then an answer to the question is determined based on a preset venue question answering model; The site question answering model is obtained based on the large language model and site knowledge training of the target site; The answer is transmitted to the mobile terminal, wherein the mobile terminal is used to display the answer.

[0012] In some embodiments, the target site is configured with a Bluetooth beacon, and the Bluetooth beacon is used to broadcast a Bluetooth signal; After sending the offline admission ticket to the mobile terminal of the user, the method further includes: In the case where the user enters the target venue using the offline admission ticket, if a navigation request of the user at the target venue is received, acquiring the signal strength of the Bluetooth signal detected by the mobile terminal; Determine the current actual coordinates of the user in the target venue based on the signal strength; Obtaining a destination of the user in the target venue; Generate a navigation route based on the current actual coordinates and the destination; The navigation route is transmitted to the mobile terminal, wherein the mobile terminal is used to display the navigation route.

[0013] In some embodiments, in the target venue, there is a door access control and a camera at the entrance and exit of at least one local area; after sending the offline admission credential to the user's mobile terminal, the venue access method further includes: When the user enters the target venue using the offline admission ticket, if a facial image of the user is received from the camera, feature extraction is performed on the facial image to obtain a first facial feature; If there is a facial feature matching the first facial feature in the pre-stored second facial features, sending a door opening control signal to the access control device of the access control; The user corresponding to the pre-stored second facial feature is a user allowed to access the local area.

[0014] In a second aspect, an embodiment of the present application further provides a venue access device, applied to a server, comprising: A result acquisition module, configured to respond to a user's reservation access request for a target venue and acquire an approval result of the reservation access request; A permission opening module, used for opening the user's online visit permission to the target venue and generating an offline admission ticket to the target venue if the approval result allows the user to visit the target venue; The information sending module is used to send the offline admission certificate to the mobile terminal of the user.

[0015] In a third aspect, an embodiment of the present application further provides an electronic device, comprising a processor and a memory, wherein the memory is used to store instructions, and the processor is used to call the instructions in the memory so that the electronic device executes the venue access method described in the first aspect.

[0016] In a fourth aspect, an embodiment of the present application further provides a computer-readable storage medium, which stores computer instructions. When the computer instructions are executed on an electronic device, the electronic device executes the venue access method as described in the first aspect. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] Figure 1 A schematic diagram of an implementation environment of a venue access system provided according to an embodiment of the present application.

[0018] Figure 2 The present invention is a schematic diagram of an interface of a venue access software of a mobile terminal provided according to an embodiment of the present application.

[0019] Figure 3 The present invention is a flowchart of a method for accessing a site according to an embodiment of the present invention.

[0020] Figure 4 A schematic diagram of a training scenario for a venue problem-solving model provided in an embodiment of the present application.

[0021] Figure 5 The figure is a schematic diagram of the structure of a site access device provided according to an embodiment of the present application.

[0022] Figure 6 The figure is a schematic diagram of the structure of an electronic device provided according to an embodiment of the present application. DETAILED DESCRIPTION

[0023] In order to more clearly understand the above-mentioned purposes, features and advantages of the present application, the present application is described in detail below in conjunction with the accompanying drawings and specific implementations. It should be noted that the implementations of the present application and the features in the implementations can be combined with each other without conflict.

[0024] In the following description, many specific details are set forth to facilitate a full understanding of the present application. The described implementations are only part of the implementations of the present application, rather than all the implementations.

[0025] Unless otherwise defined, all technical and scientific terms used herein have the same meaning as those commonly understood by those skilled in the art to which this application belongs. The terms used herein in the specification of this application are only for the purpose of describing specific embodiments and are not intended to limit this application.

[0026] It should be further noted that, in this article, the terms "comprises", "includes" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also includes other elements not explicitly listed, or also includes elements inherent to such process, method, article or device. In the absence of further restrictions, an element defined by the sentence "comprises a ..." does not exclude the presence of other identical elements in the process, method, article or device including the element.

[0027] In this application, "at least one" means one or more, and "more" means two or more than two. "And / or" describes the association relationship of associated objects, indicating that three relationships may exist. For example, A and / or B can mean: A exists alone, A and B exist at the same time, and B exists alone, where A and B can be singular or plural. The terms "first", "second", "third", "fourth", etc. (if any) in the specification, claims and drawings of this application are used to distinguish similar objects, rather than to describe a specific order or sequence.

[0028] In the embodiments of the present application, words such as "exemplary" or "for example" are used to indicate examples, illustrations or descriptions. Any embodiment or design described as "exemplary" or "for example" in the embodiments of the present application should not be interpreted as being more preferred or more advantageous than other embodiments or designs. Specifically, the use of words such as "exemplary" or "for example" is intended to present related concepts in a specific way.

[0029] Traditional visitor management methods can adopt paper registration, manual verification and other means, but paper registration, manual verification and other means are not only time-consuming and labor-intensive, but also have problems such as information leakage, misregistration, and difficulty in traceability, which brings huge challenges to site security and operations, and cannot meet the increasingly complex visitor management needs.

[0030] Therefore, the embodiment of the present application can provide an intelligent visitor management system, which can include functions such as appointment registration, identity recognition, and access control, and improve the visitor security and management efficiency of the enterprise through reasonable management processes and control measures. Its main technologies and management processes are as follows: 1. Visitor reservation and registration: The visitor management system provides an online reservation function. Visitors can select a reservation time slot through the website or mobile application and fill in their personal information. After the reservation application is submitted, the administrator will receive a notification and approve or reject it.

[0031] 2. After the reservation is successful, the visitor management system will generate a unique QR code or electronic receipt, which the visitor can display on a mobile phone or other device. The QR code or electronic receipt includes the visitor's identity and reservation information.

[0032] 3. When a visitor arrives, the front desk can compare the visitor's credentials with the pre-entered visitor information to confirm the visitor's identity.

[0033] 4. Based on the visitor identity verification results, the system automatically controls the access control device to open or close, and only visitors who have passed the identity verification can enter the authorized area.

[0034] 5. If the visitor's visit exceeds the system appointment time, the visitor's credential will become invalid, the facial security access control will become invalid, and the visitor process will end.

[0035] However, the above visitor management method still has the following problems: 1. When visitors are not familiar with the internal layout of the enterprise, it is easy for them to get lost in the complex structure of the enterprise and spend a lot of time looking for their destination. Secondly, if visitors are not familiar with the enterprise's access control system, they may not be able to enter the target area and delay their visit plan.

[0036] 2. For self-service visitors, they do not have a receptionist accompanying them during the visit, making it difficult for them to find the place or person to seek help in real time. In addition, there may be insufficient or insufficiently trained receptionists in normal reception. In addition, in a multilingual or international environment, visitors may also encounter language communication barriers, which also increases the difficulty for visitors to get help.

[0037] In view of the above, the embodiments of the present application provide a venue access method, device, electronic device and computer-readable storage medium, which can enable users to understand the internal structure of the venue to be visited in advance even without the use of a receptionist to provide guidance, thereby improving the visitor's access experience and access efficiency.

[0038] refer to Figure 1 As shown, Figure 1 A schematic diagram of the implementation environment of the site access system provided in an embodiment of the present application.

[0039] The implementation environment of the site access system may include a server and a mobile terminal, and the mobile terminal is in communication connection with the server.

[0040] The server can be an independent server, or a server network or server cluster composed of servers, for example, the computer device 100 described in the embodiment of the present application includes but is not limited to a computer, a network host, a single network server, a plurality of network server sets or a cloud server composed of a plurality of servers. The cloud server is composed of a large number of computers or network servers based on cloud computing.

[0041] The mobile terminal may be a user's terminal device, such as a mobile phone, a tablet, etc. The mobile terminal may be a device that includes both receiving and transmitting hardware, that is, a device that has receiving and transmitting hardware capable of performing two-way communication on a two-way communication link. Such a device may include: a cellular or other communication device with a single-line display or a multi-line display or a cellular or other communication device without a multi-line display. The mobile terminal may be one of a mobile phone, a tablet computer, a smart handle, etc.

[0042] The mobile terminal can provide a human-computer interaction interface to interact with the user and provide corresponding venue access functions.

[0043] refer to Figure 2 As shown, Figure 2 A schematic diagram of an interface of a venue access software for a mobile terminal provided in an embodiment of the present application.

[0044] exist Figure 2 In the example, the target venue visited by the user can be a certain enterprise venue. The user can trigger visitor reservation, access control management, enterprise navigation, enterprise tour and other modules on the mobile terminal, so that the mobile terminal can interact with the server to achieve enterprise access.

[0045] The following describes the interaction process between the mobile terminal and the server when the user triggers the visitor reservation, access control management, enterprise tour, enterprise information, and enterprise navigation modules.

[0046] (1) Visitor reservations.

[0047] The user can click the visitor reservation touch button. After the mobile terminal receives the user's visitor reservation operation, it can display the reservation application interface. The user can fill in the user name, mobile phone number, user unit, reason for visit, estimated visit time, visit area, number of visitors, license plate number and other visitor information in the reservation application interface. The mobile terminal can package the visitor information into a reservation visit request and transmit the reservation visit request to the server.

[0048] The server side responds to the user's reservation visit request for the target venue and obtains the approval result of the reservation visit request. For example, the server side can store the visitor information in a database and send it to the administrator terminal, where the administrator can review it.

[0049] The server can also send a text message to the administrator to remind him to review. After the administrator reviews, the approval result can be sent to the server.

[0050] The server receives the approval result structure, and if the approval result indicates that the user is allowed to access the target venue, generates an offline admission ticket for the target venue; and sends the offline admission ticket to the user's mobile terminal, so that the user can enter the target venue using the offline admission ticket.

[0051] The offline admission ticket may include a QR code that carries the visitor's personal information. The user may use the offline admission ticket to pass through gates, access control, etc. at the entrance and exit of the target venue.

[0052] The offline entry credential may also be notification information of the offline entry verification method. For example, if the user fills in the license plate number information, the user can drive the vehicle with the license plate number to enter the target venue. For another example, if the user uploads a face image, the user can enter the target venue through face recognition.

[0053] For example, after a user arrives at the company during the scheduled time period, the park security guard can confirm the visitor's identity and release him / her by scanning the QR code of the visitor credential provided by the user.

[0054] If the user drives there and submits the license plate number information of the car, when the user arrives at the target site, the license plate recognition network camera detects that the vehicle corresponding to the license plate number has been authorized to enter the target site, and the server can control the gate access to automatically release the visitor's vehicle.

[0055] In some embodiments, the validity period of the offline admission ticket may be effective within the scheduled visit date. When the scheduled visit date is exceeded, the offline admission ticket becomes invalid and the user cannot use the offline admission ticket to enter or exit the target venue.

[0056] If the approval result indicates that the user is allowed to visit the target site, the server can also enable the user's online visit rights to the target site. That is, when the user triggers the enterprise tour function on the mobile terminal, the server can transmit the virtual scene of the target site (such as the enterprise) to the mobile terminal, so that the user can understand the internal structure of the enterprise in the virtual scene in advance. The virtual scene can include information such as a map of the target site.

[0057] In addition to enabling users to visit the target site online, the server can also enable access control management, enterprise encyclopedia, and enterprise navigation functions, which are introduced below.

[0058] 2. Access control management.

[0059] When the user clicks on access control management on the mobile terminal, the mobile terminal can display a face entry interface, where the user can enter the user's face image. After the mobile terminal obtains the face image, it can upload it to the server.

[0060] The server can extract the facial features of the facial image and store the facial features in a face database.

[0061] There is a door control system and a camera at the entrance and exit of at least one local area in the target site. After the user arrives at a local area of ​​the target site, the camera detects the user, extracts features from the facial image, and obtains a first facial feature; if there is a facial feature matching the first facial feature in the pre-stored second facial features, a door opening control signal is sent to the access control device of the door control system; wherein the user corresponding to the pre-stored second facial feature is the user allowed to access the local area.

[0062] If there is no facial feature matching the first facial feature in the pre-stored second facial features, the user may be prompted that he or she has no authorization and cannot enter the local area.

[0063] The server can also update the visitor's entry record in real time and display the user's current location and access status in the administrator terminal so that the administrator can monitor and manage in real time.

[0064] 3. Enterprise travel.

[0065] If the approval result indicates that the user is allowed to visit the target venue, the server may enable the user's online visit authority to the target venue.

[0066] The server stores a virtual scene of the target site, and the virtual scene can be created based on a map of the target site, real-scene modeling, etc.

[0067] When the mobile terminal detects that the enterprise tour function is triggered, it can generate an online tour request and transmit the user's online tour request to the server.

[0068] If the server receives an online visit request from the user for the target venue, it can obtain an authorized access area open to the user, where the authorized access area belongs to the target venue; determine a first virtual scene corresponding to the authorized access area; and transmit the first virtual scene to the mobile terminal, which is used to render the first virtual scene to a display interface of the mobile terminal.

[0069] The first virtual scene is a virtual scene corresponding to the starting point of the user's visit to the authorized access area. For example, the target scene is an enterprise, and the first virtual scene may include a map of the local area where the starting point is located in the authorized access area. Generally, the starting point of the authorized access area is the entrance of the enterprise, that is, the first virtual scene includes a map of the local area where the entrance of the enterprise is located. The map may be presented in a three-dimensional real scene.

[0070] The company's virtual scenes can also include interactive elements, welcome videos, etc.

[0071] The interactive element may include a virtual character (hereinafter referred to as a first virtual character) displayed as a user role. In the first virtual scene, the starting position of the first virtual character may be located at the entrance of the enterprise.

[0072] The first virtual scene may also include a virtual character (hereinafter referred to as a second virtual character) displayed in the role of a guide. The second virtual character may be a virtual character representing the corporate image, such as a corporate mascot.

[0073] The mobile terminal renders the first virtual scene to the display interface. At this time, the initial coordinates of the first virtual character may be located at the entrance of the park, and the mobile terminal may also automatically play a welcoming video.

[0074] After the welcome video is played, the user can move the first virtual character on the display interface of the mobile terminal through touch operation to realize the user's tour in the first virtual scene.

[0075] In some embodiments, a second virtual character may be displayed in the first virtual scene, and the second virtual character may move with the first virtual person.

[0076] In other embodiments, the mobile terminal will render the second virtual character to the display interface only after the first virtual character reaches a preset interactive coordinate range.

[0077] Furthermore, the mobile terminal may obtain the current virtual coordinates of the first virtual character in the first virtual scene, which may also be referred to as the current virtual coordinates of the user in the first virtual scene, and periodically transmit the current virtual coordinates to the server.

[0078] After the second virtual character is rendered on the display interface, if the user clicks on the second virtual character on the mobile terminal, the mobile terminal may send an interaction request to the server, where the interaction request represents a user request to interact with the second virtual character.

[0079] If the server confirms that the current virtual coordinates are within the preset interactive coordinate range and receives an interactive request from the user to the virtual character, the server sends the explanation video corresponding to the interactive coordinate range to the mobile terminal, wherein the mobile terminal is used to play the explanation video.

[0080] In some embodiments, the server can also determine whether the user wants to enter the second virtual scene corresponding to the authorized access area based on the current virtual coordinates. If the user wants to enter the second virtual scene, the second virtual scene is sent to the mobile terminal, and the mobile terminal is used to render the second virtual scene to the display interface of the mobile terminal.

[0081] For example, if a user wants to enter a building in the authorized access area, his current virtual coordinates can stay at the door of the building. When the server detects that the current virtual coordinates are at the door of the building, the second virtual scene inside the building can be transmitted to the mobile terminal.

[0082] In the embodiment of the present application, the display screen of the mobile terminal can be updated at any time following the user's touch operation, so that the user can browse in the virtual scene corresponding to the authorized access area, thereby ensuring the user's operating experience.

[0083] 4. Know-it-all in business.

[0084] If the user is allowed to enter the target site (such as an enterprise), the mobile terminal and the server can also open the enterprise's Best Access permissions.

[0085] For example, a user may input a question related to a target venue in a dialog box by means of text and voice, and transmit it to a server. If the server receives a question raised by the user regarding the target venue, the server determines an answer to the question based on a preset venue question answering model; wherein the venue question answering model is trained based on a large language model and venue knowledge of the target venue; and transmits the answer to the mobile terminal, wherein the mobile terminal is used to display the answer.

[0086] In addition, if users encounter urgent or non-routine problems, they can also directly contact relevant staff through the Enterprise Information module for instant communication and problem solving.

[0087] 5. Enterprise navigation module.

[0088] The target site is configured with a Bluetooth beacon, and the Bluetooth beacon is used to broadcast a Bluetooth signal.

[0089] After the offline admission ticket is sent to the user's mobile terminal, the user can use the offline admission ticket to enter the target venue, and the mobile terminal can turn on the Bluetooth function to receive the Bluetooth signal sent by each Bluetooth beacon and determine the signal strength of the Bluetooth signal.

[0090] The user can also trigger the enterprise navigation function. If the mobile terminal detects that the user has triggered the enterprise navigation function, it can send a navigation request to the server and send the signal strength of each Bluetooth signal to the server.

[0091] If the server receives a navigation request from the user at the target site, it obtains the signal strength of the Bluetooth signal detected by the mobile terminal; determines the current actual coordinates of the user in the target site based on the signal strength; obtains the destination of the user in the target site; generates a navigation route based on the current actual coordinates and the destination; and transmits the navigation route to the mobile terminal, wherein the mobile terminal is used to display the navigation route.

[0092] During this process, the server will monitor the user's current actual coordinates in the target venue. When it detects that the user has deviated from the navigation route, the server will calculate and update the navigation route in real time and use the navigation route closest to the user's direction as the current navigation route.

[0093] During the navigation process, a virtual character is displayed on the navigation interface. The role of the virtual character is a guide, and the guide can broadcast the navigation route.

[0094] When the time exceeds the user's scheduled visit time, the visit ends automatically. The server can automatically delete the visitor's facial data and license plate number information, update the visit record to completed, close the visitor's facial access control permissions, and close the visitor's license plate recognition.

[0095] The server sends a visit end notification to the mobile terminal, which contains a link inviting visitors to provide feedback on their visit experience and suggestions.

[0096] The server can store the user's visit records, which can include the following statuses: completed, expired, cancelled, pending review, successful review, failed review, and visited. The server can transmit each user's visit records to the administrator terminal, where the administrator can manage each user's visit records, for example, add, delete, and modify the visitor's visit records. Administrators can also add users to blacklists and whitelists on the administrator terminal. Whitelist users can freely access any area of ​​the enterprise at any time, while blacklist users cannot access the terminal system.

[0097] The server can also collect and analyze user access data, such as visit frequency, interaction preferences, etc., analyze data trends and patterns, and generate reports based on the analysis results. The reports are sent to the administrator terminal to help companies optimize the user experience and management efficiency of the visitor management system.

[0098] Figure 3 This is a flowchart of the steps of an embodiment of the site access method of the present application. According to different requirements, the order of the steps in the flowchart can be changed, and some steps can be omitted.

[0099] See also Figure 3 As shown, the site access method may include the following steps.

[0100] Step 301: In response to a user's reservation request for a target site, an approval result of the reservation request is obtained.

[0101] Specifically, the mobile terminal can obtain visitor information from the human-computer interaction interface, package the visitor information, obtain an appointment access request, and transmit the appointment access request to the server. The server can receive the appointment access request, respond to the user's appointment access request for the target venue, send it to the administrator terminal, and obtain the approval result of the appointment access request from the administrator terminal.

[0102] The target site is a site to be visited by the user, which may be an enterprise, a research institute, an exhibition hall, etc., but is not limited thereto.

[0103] The appointment visit request may include: visitor's name, mobile phone number, visitor's unit, reason for visit, scheduled visit time, visit area, number of visitors, license plate number and other visitor information.

[0104] The approval result is used to indicate whether the user is allowed to access the target site.

[0105] Step 302: Determine whether to allow the user to access the target site based on the approval result.

[0106] If the approval result indicates that the user is allowed to access the target site, the server executes step 303 to step 304 . If the approval result indicates that the user is not allowed to access the target site, the server executes step 305 .

[0107] Step 303: Enable the user's online visit authority to the target venue.

[0108] The server enables online visit permissions, which means that the server provides users with the function of online visit to the target venue.

[0109] Specifically, if the mobile terminal receives an online visit request from the user from the human-computer interaction interface, the online visit request is sent to the server.

[0110] If the server receives an online visit request from the user for the target venue, it can obtain an authorized access area open to the user, the authorized access area belongs to the target venue, and then determine a first virtual scene corresponding to the authorized access area; and transmit the first virtual scene to the mobile terminal.

[0111] The mobile terminal is used to render the first virtual scene to a display interface of the mobile terminal.

[0112] In some embodiments, after the mobile terminal transmits the first virtual scene to the mobile terminal, the user can move in the first virtual scene through touch screen operation on the mobile terminal. For example, a virtual character corresponding to the user is displayed in the first mobile terminal, and the user can move the virtual character on the mobile terminal. The terminal monitors the user's movement behavior in real time and calculates the current virtual coordinates, which may be the coordinates of the virtual character corresponding to the user in the first virtual scene. Then, the mobile terminal can periodically send the current virtual coordinates to the server through polling.

[0113] The server may obtain the current virtual coordinates of the user in the first virtual scene from the mobile terminal; determine whether the user wants to enter the second virtual scene corresponding to the authorized access area based on the current virtual coordinates; for example, if it is detected that the current virtual coordinates of the user are in front of a building in the authorized access area, the image inside the building may be used as the second virtual scene; If the user wants to enter the second virtual scene, the second virtual scene is sent to the mobile terminal.

[0114] The mobile terminal is used to render the second virtual scene to the display interface of the mobile terminal.

[0115] In some embodiments, the first virtual scene also includes a virtual character corresponding to the receptionist. After transmitting the first virtual scene to the mobile terminal, the server can obtain the current virtual coordinates of the user in the first virtual scene; if the current virtual coordinates are within a preset interactive coordinate range and an interactive request is received from the user to the virtual character, the explanation video corresponding to the interactive coordinate range is sent to the mobile terminal.

[0116] The mobile terminal is used to play the explanation video.

[0117] In some embodiments, if the approval result indicates that the user is allowed to visit the target venue, the server may enable the user's venue question answering authority.

[0118] After the user's venue question answering authority is enabled, if the server receives a question raised by the user regarding the target venue, the server determines an answer to the question based on a preset venue question answering model.

[0119] The server can transmit the answer to the mobile terminal, and the mobile terminal can display or play the answer.

[0120] Furthermore, the venue question answering model is trained based on the large language model and the venue knowledge of the target venue.

[0121] For example, refer to Figure 4 As shown, the large language model can be a GPT4 model, and the site knowledge of the target site can be used to fine-tune the GPT4 model to obtain a site question answering model.

[0122] A text-to-speech model can also be deployed in the server so that the generated answer can be transmitted to the mobile terminal in the form of voice, and the mobile terminal can play the voice.

[0123] Step 304: Generate an offline admission ticket for the target venue, and send the offline admission ticket to the user's mobile terminal.

[0124] The user can use the offline admission certificate to enter the target venue.

[0125] In some embodiments, the target venue is equipped with a Bluetooth beacon, which is used to broadcast a Bluetooth signal; after the server sends the offline admission ticket to the user's mobile terminal and the user enters the target venue using the offline admission ticket, the mobile terminal can receive the Bluetooth signal and determine the signal strength of the Bluetooth signal. After determining that the user needs navigation, the mobile terminal can send a navigation request to the server.

[0126] If the server receives a navigation request from the user at the target venue, it can obtain the signal strength of the Bluetooth signal detected by the mobile terminal from the mobile terminal, determine the current actual coordinates of the user in the target venue based on the signal strength, and then obtain the destination of the user in the target venue, generate a navigation route based on the current actual coordinates and the destination; and transmit the navigation route to the mobile terminal.

[0127] The mobile terminal can display the navigation route.

[0128] In some embodiments, in the target venue, there is a door access control and a camera at the entrance and exit of at least one local area; after the offline admission credential is sent to the user's mobile terminal and the user enters the target venue using the offline admission credential, if a facial image of the user is received from the camera, a feature is extracted from the facial image to obtain a first facial feature; if a facial feature matching the first facial feature exists in the pre-stored second facial features, a door opening control signal is sent to the access control device of the door access control; wherein the user corresponding to the pre-stored second facial feature is a user allowed to access the local area.

[0129] If the approval result indicates that the user is not allowed to enter the target venue, step 305 may be executed.

[0130] Step 305: Send the approval result to the user's mobile terminal.

[0131] In the embodiment of the present application, after the user makes a successful reservation and is allowed to enter the target venue, an offline admission ticket for the target venue is generated, so that the user can successfully visit the target venue in person, and after the user makes a successful reservation, the user's online visit authority to the target venue is enabled. On the one hand, the internal structure of the venue can be prevented from being disclosed to visitors who have not passed the approval, and the security of the venue can be guaranteed as much as possible. On the other hand, the user can visit the venue online without having to arrive at the venue, and understand the layout structure of the venue in advance. As a result, when the user visits the target venue in person, even if the user does not use the receptionist's guidance, he can still conduct a physical visit based on the experience of the online visit, thereby improving the user's visit efficiency and visit experience.

[0132] The embodiment of the present application also implements indoor navigation of the venue through Bluetooth technology, which can help visitors find their destination independently without having to frequently ask the front desk for routes and locations.

[0133] The online Q&A function can provide visitors with instant help and information, answer common questions, reduce repetitive work for front desk staff, and allow them to focus more on solving more complex and specific needs. The combination of these functions enables front desk staff to manage and serve visitors more efficiently, improving overall work efficiency and service quality.

[0134] The embodiment of the present application also adopts a second virtual character. Whether in a virtual tour, indoor navigation guidance or real-time question and answer, the user can interact with these virtual images to obtain a fast and professional service experience. These images have highly customized appearance, voice characteristics and interaction methods, which can not only accurately reflect the cultural image of the target venue, but also effectively convey the enthusiasm of the target venue to receive visitors. Its intelligent interactive design and personalized service experience can also improve user satisfaction.

[0135] Based on the same idea as the site access method in the above embodiment, the present application also provides a site access device, which can be used to execute the above site access method. For ease of explanation, the structural diagram of the site access device embodiment only shows the parts related to the embodiment of the present application. It can be understood by those skilled in the art that the illustrated structure does not constitute a limitation on the device, and may include more or fewer components than shown in the diagram, or combine certain components, or arrange the components differently.

[0136] like Figure 5 As shown, the site access device includes a result acquisition module 501, a permission opening module 502 and an information sending module 503. In some embodiments, the above modules can be programmable software instructions stored in a memory and can be called and executed by a processor. It is understood that in other embodiments, the above modules can also be program instructions or firmware fixed in the processor.

[0137] A result acquisition module 501 is used to respond to a user's reservation request for a target venue and acquire an approval result of the reservation request, wherein the approval result is used to indicate whether the user is allowed to visit the target venue; The permission opening module 502 is used to open the user's online visit permission to the target venue and generate an offline admission ticket for the target venue if the approval result allows the user to visit the target venue; The information sending module 503 is used to send the offline admission certificate to the mobile terminal of the user.

[0138] Figure 6 This is a schematic diagram of an embodiment of an electronic device of the present application.

[0139] The electronic device 100 includes a memory 20, a processor 30, and a computer program 40 stored in the memory 20 and executable on the processor 30. When the processor 30 executes the computer program 40, the steps in the above-mentioned venue access method embodiment are implemented, for example Figure 3 Steps 301 to 305 are shown.

[0140] Exemplarily, the computer program 40 can also be divided into one or more modules / units, which are stored in the memory 20 and executed by the processor 30. The one or more modules / units can be a series of computer program instruction segments that can perform specific functions, and the instruction segments are used to describe the execution process of the computer program 40 in the electronic device 100. For example, it can be divided into Figure 5 The result acquisition module 501, the permission opening module 502 and the information sending module 503 are shown.

[0141] Those skilled in the art will understand that the schematic diagram is merely an example of the electronic device 100 and does not constitute a limitation of the electronic device 100. The electronic device 100 may include more or fewer components than shown in the figure, or a combination of certain components, or different components. For example, the electronic device 100 may also include input and output devices, network access devices, buses, etc.

[0142] The processor 30 may be a central processing unit (CPU), or other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), field-programmable gate arrays (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor may be a microprocessor, a single-chip microcomputer, or the processor 30 may also be any conventional processor, etc.

[0143] The memory 20 can be used to store the computer program 40 and / or the module / unit. The processor 30 realizes various functions of the electronic device 100 by running or executing the computer program and / or the module / unit stored in the memory 20 and calling the data stored in the memory 20. The memory 20 can mainly include a program storage area and a data storage area, wherein the program storage area can store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area can store data (such as audio data) created according to the use of the electronic device 100, etc. In addition, the memory 20 can include a high-speed random access memory, and can also include a non-volatile memory, such as a hard disk, a memory, a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a secure digital (Secure Digital, SD) card, a flash card (Flash Card), at least one disk storage device, a flash memory device, or other non-volatile solid-state storage devices.

[0144] If the module / unit integrated in the electronic device 100 is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the present application implements all or part of the processes in the above-mentioned embodiment method, and can also be completed by instructing the relevant hardware through a computer program. The computer program can be stored in a computer-readable storage medium. When the computer program is executed by the processor, the steps of the above-mentioned various method embodiments can be implemented. Among them, the computer program includes computer program code, and the computer program code can be in source code form, object code form, executable file or some intermediate form. The computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, U disk, mobile hard disk, disk, optical disk, computer memory, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), electric carrier signal, telecommunication signal and software distribution medium. It should be noted that the content contained in the computer-readable medium can be appropriately increased or decreased according to the requirements of legislation and patent practice in the jurisdiction. For example, in some jurisdictions, according to legislation and patent practice, computer-readable media do not include electric carrier signals and telecommunication signals.

[0145] In the several embodiments provided in this application, it should be understood that the disclosed electronic device and method can be implemented in other ways. For example, the electronic device embodiments described above are only schematic, for example, the division of the units is only a logical function division, and there may be other division methods in actual implementation.

[0146] In addition, each functional unit in each embodiment of the present application may be integrated into the same processing unit, each unit may exist physically separately, or two or more units may be integrated into the same unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of hardware plus software functional modules.

[0147] It is obvious to those skilled in the art that the present application is not limited to the details of the above exemplary embodiments, and that the present application can be implemented in other specific forms without departing from the spirit or basic features of the present application. Therefore, no matter from which point of view, the embodiments should be regarded as exemplary and non-restrictive. In addition, it is obvious that the word "comprising" does not exclude other units or steps, and the singular does not exclude the plural. Multiple units or electronic devices stated in the electronic device claim can also be implemented by the same unit or electronic device through software or hardware. The words first, second, etc. are used to indicate names, and do not indicate any particular order.

[0148] Finally, it should be noted that the above embodiments are only used to illustrate the technical solution of the present application and are not intended to limit it. Although the present application has been described in detail with reference to the above embodiments, a person of ordinary skill in the art should understand that the technical solution of the present application may be modified or replaced by equivalents without departing from the spirit and scope of the technical solution of the present application.

Claims

1. A site access method, characterized in that: Applied to the server, including: In response to a user's reservation request for a target site, obtaining an approval result of the reservation request; If the approval result indicates that the user is allowed to visit the target venue, the user's online visit permission to the target venue is enabled, and an offline admission ticket for the target venue is generated; The offline admission credential is sent to the user's mobile terminal.

2. The site access method according to claim 1, characterized in that: After enabling the user's online access permission to the target venue, the method further includes: If an online visit request of the user to the target site is received, obtaining an authorized access area open to the user, the authorized access area belonging to the target site; Determining a first virtual scene corresponding to the authorized access area; The first virtual scene is transmitted to the mobile terminal, and the mobile terminal is used to render the first virtual scene to a display interface of the mobile terminal.

3. The site access method according to claim 2, characterized in that: After transmitting the first virtual scene to the mobile terminal, the method further includes: Acquire the current virtual coordinates of the user in the first virtual scene; Determining whether the user wants to enter a second virtual scene corresponding to the authorized access area based on the current virtual coordinates; If the user wants to enter the second virtual scene, the second virtual scene is sent to the mobile terminal, and the mobile terminal is used to render the second virtual scene to the display interface of the mobile terminal.

4. The site access method according to claim 2, characterized in that: The first virtual scene also includes a virtual character displayed as a guide, and after the first virtual scene is transmitted to the mobile terminal, the method further includes: Acquire the current virtual coordinates of the user in the first virtual scene; If the current virtual coordinates are within a preset interactive coordinate range and an interactive request from the user to the virtual character is received, the explanation video corresponding to the interactive coordinate range is sent to the mobile terminal, wherein the mobile terminal is used to play the explanation video.

5. The site access method according to claim 1, characterized in that: After obtaining the approval result of the appointment access request, the method further includes: If the approval result indicates that the user is allowed to visit the target venue, and a question raised by the user regarding the target venue is received, then an answer to the question is determined based on a preset venue question answering model; The site question answering model is obtained based on the large language model and site knowledge training of the target site; The answer is transmitted to the mobile terminal, wherein the mobile terminal is used to display the answer.

6. The site access method according to claim 1, characterized in that: The target site is configured with a Bluetooth beacon, and the Bluetooth beacon is used to broadcast a Bluetooth signal; After sending the offline admission ticket to the mobile terminal of the user, the method further includes: In the case where the user enters the target venue using the offline admission ticket, if a navigation request of the user at the target venue is received, acquiring the signal strength of the Bluetooth signal detected by the mobile terminal; Determine the current actual coordinates of the user in the target venue based on the signal strength; Obtaining a destination of the user in the target venue; Generate a navigation route based on the current actual coordinates and the destination; The navigation route is transmitted to the mobile terminal, wherein the mobile terminal is used to display the navigation route.

7. The site access method according to claim 1, characterized in that: In the target venue, there is a door access control and a camera at the entrance and exit of at least one local area; after sending the offline admission credential to the mobile terminal of the user, the venue access method further includes: When the user enters the target venue using the offline admission ticket, if a facial image of the user is received from the camera, feature extraction is performed on the facial image to obtain a first facial feature; If there is a facial feature matching the first facial feature in the pre-stored second facial features, sending a door opening control signal to the access control device of the access control; The user corresponding to the pre-stored second facial feature is a user allowed to access the local area.

8. A site access device, characterized in that: Applied to the server, including: A result acquisition module, configured to respond to a user's reservation access request for a target venue and acquire an approval result of the reservation access request; A permission opening module, used for opening the user's online visit permission to the target venue and generating an offline admission ticket for the target venue if the approval result allows the user to visit the target venue; The information sending module is used to send the offline admission certificate to the mobile terminal of the user.

9. An electronic device, comprising a processor and a memory, characterized in that: The memory is used to store instructions, and the processor is used to call the instructions in the memory, so that the electronic device executes the venue access method according to any one of claims 1 to claim 7.

10. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores computer instructions, and when the computer instructions are executed on an electronic device, the electronic device executes the venue access method according to any one of claims 1 to 7.

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