Online service reservation method and device, electronic equipment and storage medium

By responding to the user's appointment change operation in the task management system, modifying the appointment execution period of the online service task, and sending the appointment change result through notification events, the problem of high human intervention costs caused by mismatch between the appointment time of the two parties on the online service is solved, and the effect of reducing the time and cost of manual intervention is achieved.

CN119692505APending Publication Date: 2025-03-25BEIJING JINGDONG TUOXIAN TECH CO LTD
0 Cites 0 Cited by

Patent Information

Application Number
CN202411709523.3
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2024-11-26
Publication Date
2025-03-25

AI Technical Summary

Technical Problem

The cost of human intervention caused by mismatch of appointment time between the two parties in the prior art is high.

Method used

By using the task management system to respond to the user's contract change operation, modify the appointment execution period of the online service task, and obtain the change result; generate a notification event based on the change result; and use the notification event to trigger the message management system to send the change result to the user.

Benefits of technology

Support users to change the contract when the conditions for change are met, reduce the time and cost of manual intervention, and ensure that both parties to online services perform their contracts at the appropriate time as much as possible.

✦ Generated by Eureka AI based on patent content.
Patent Text Reader

Abstract

The embodiment of the invention discloses an online service reservation method and device, electronic equipment and a storage medium, and relates to the field of remote services, the method comprises the following steps: using a task management system to respond to a reform operation of a user side, and modifying a reservation execution time period of an online service task to obtain a reform result; generating a notification event based on the reduction result; and using the notification event to trigger a message management system to send the reconciliation result to the user side. By adopting the technical scheme of the embodiment of the invention, the problem of high human intervention cost caused by mismatching of the reservation time of the two online service parties in the prior art can be solved, the two online service parties are ensured to perform the appointment at the appropriate time as far as possible through an appointment and appointment change process mechanism, and the time and cost of human intervention are reduced.
Need to check novelty before this filing date? Find Prior Art