A quotation processing method and system for B2B supply and sales between ticket agents

Abstract

The present invention discloses a quotation processing method and system for B2B supply and sales between ticket agents, which relates to the field of data processing technology. The method comprises: obtaining the flight reservation request information of the purchaser through a social software chat window; analyzing the flight reservation request information to determine the flight reservation information in a target format; sending the flight reservation information to a GDS system to obtain basic fare information, combining the quotation strategies of each supplier to obtain the optimal fare information; and sending the optimal fare information to the purchaser through a social software chat window. The method of the present invention can send the optimal fare information to the purchaser in real time through a social software chat window, realize instant communication and feedback, and greatly improve the efficiency of fare retrieval and verification.

Description

Technical Field

[0001] The present invention relates to the technical field of data processing, and in particular to a quotation processing method and system for B2B supply and sales between ticket agents. Background Art

[0002] Because the sales agreements signed between ticket agents and various airlines vary greatly, the purchasing prices for different flights vary greatly, which leads to the phenomenon of cross-purchasing among ticket agents.

[0003] The purchaser needs to obtain a more suitable purchase price. The existing methods are:

[0004] 1. System method: that is, page import. The purchaser opens the B2B pages of various suppliers one by one, enters the user name, password, and verification code one by one, and then finds the page for importing flight booking content to import the flight booking content. The B2B system identifies the imported content and sends it to the GDS system for price retrieval. The retrieved basic price information is then combined with the policy database to calculate one or more supply prices under different conditions. The purchaser finally selects a suitable price for purchase;

[0005] 2. Non-systematic method: that is, manual price verification. The purchaser sends the flight booking information to the supplier operator through social software, etc. The supplier operator retrieves and calculates one or more supply prices under different conditions and returns them to the purchaser. The purchaser then chooses according to the situation.

[0006] In summary, the existing air ticket purchasing method has the problems of cumbersome operation and long time consumption, and the supply and marketing efficiency is low. Summary of the invention

[0007] In view of the defects in the prior art, the present invention provides a quotation processing method, system, device and medium for B2B supply and sales among ticket agents, which performs price retrieval and verification through a social software chat window, greatly shortens the quotation time and improves procurement efficiency.

[0008] In a first aspect, a quotation processing method for B2B supply and sale between ticket agents is provided, the method comprising the following steps:

[0009] Step 1: Obtain the purchaser's flight booking request information through the social software chat window;

[0010] Step 2, the server analyzes the flight reservation request information and determines the flight reservation information in the target format;

[0011] Step 3, the server sends the scheduled flight information to the GDS system, obtains basic fare information, and obtains the optimal fare information in combination with the fare policies of various suppliers;

[0012] Step 4: The server sends the optimal fare information to the purchaser through the social software chat window.

[0013] Preferably, the flight booking request information includes basic flight booking information.

[0014] Preferably, the basic information of the scheduled flight includes the scheduled flight itinerary segments and their corresponding itinerary information, the itinerary information includes one or more of the flight number, booking class, departure date, departure place, destination, take-off time and arrival time, and the scheduled flight itinerary segments include one-way and / or multi-way.

[0015] Preferably, the target format is a format recognizable by the GDS system.

[0016] Preferably, the method further includes constructing a fare policy library, wherein the fare policy library is used to store the fare policies of various suppliers, and the fare policies include preferential strategies and preferential restriction conditions for various flights.

[0017] Preferably, the optimal fare information includes the optimal total airfare and its corresponding components, wherein the components include the face value, taxes and fuel surcharges.

[0018] In a second aspect, a quotation processing system for B2B supply and sale between ticket agents includes:

[0019] A social software chat window is used to obtain flight booking request information from the purchaser and to send the best fare information to the purchaser;

[0020] The backend server is used to analyze the flight reservation request information, determine the flight reservation information in the target format, send the flight reservation information to the GDS distribution system, obtain the basic fare information, and obtain the optimal fare information in combination with the fare policies of various suppliers.

[0021] In a third aspect, an electronic device includes a processor, a communication interface, a memory, and a communication bus, wherein the processor,

[0022] Communication interface, the memories communicate with each other through the communication bus;

[0023] Memory, used to store computer programs;

[0024] The processor is used to implement any of the above-mentioned method steps when executing the program stored in the memory.

[0025] In a fourth aspect, a computer-readable storage medium is provided, wherein a computer program is stored in the computer-readable storage medium, and when the computer program is executed by a processor, any of the method steps described above is implemented.

[0026] The beneficial effects of the present invention are as follows: the quotation processing method for B2B supply and sales between ticket agents provided by the embodiment of the present invention can efficiently obtain the purchaser's flight booking request information through the social software chat window, analyze it, and determine the flight booking information in the target format; by cooperating with GDS, combined with the fare policies of each supplier, the optimal fare information is obtained; the optimal fare information is sent to the purchaser in real time through the social software chat window to achieve instant communication and feedback. The method of the present invention can improve the retrieval efficiency, obtain the optimal fare selection, achieve real-time communication and feedback, and meet the purchaser's price retrieval and verification needs. BRIEF DESCRIPTION OF THE DRAWINGS

[0027] In order to more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the following is a brief introduction to the drawings required for the specific embodiments or the description of the prior art. In all the drawings, similar elements or parts are generally identified by similar reference numerals. In the drawings, the elements or parts are not necessarily drawn according to the actual scale.

[0028] Figure 1 A flowchart of a quotation processing method for B2B supply and sales between ticket agents provided in an embodiment of the present invention;

[0029] Figure 2 A schematic diagram of basic information of scheduled flights provided by an embodiment of the present invention;

[0030] Figure 3 A schematic diagram of the structure of a quotation processing system for B2B supply and sales between ticket agents provided by an embodiment of the present invention;

[0031] Figure 4 A schematic diagram of the structure of an electronic device provided by an embodiment of the present invention. DETAILED DESCRIPTION

[0032] The following embodiments of the technical solution of the present invention are described in detail in conjunction with the accompanying drawings. The following embodiments are only used to more clearly illustrate the technical solution of the present invention, and are therefore only used as examples, and cannot be used to limit the protection scope of the present invention.

[0033] It should be noted that, unless otherwise specified, the technical terms or scientific terms used in this application should have the common meanings understood by those skilled in the art to which the invention belongs.

[0034] like Figure 1As shown, an embodiment of the present invention provides a quotation processing method for B2B supply and sales between ticket agents, and the method includes the following steps: Step 1, obtaining the purchaser's flight booking request information through the social software chat window; Step 2, analyzing the flight booking request information to determine the flight booking information in the target format; Step 3, sending the flight booking information to the GDS system to obtain basic fare information, and combining the fare policies of each supplier to obtain the optimal fare information; Step 4, sending the optimal fare information to the purchaser through the social software chat window.

[0035] In the embodiment of the present invention, the GDS system (Global Distribution System) refers to the "Global Distribution System", which is a large-scale computer information service system applied to civil aviation transportation and the entire tourism industry. In the embodiment of the present invention, the flight reservation request information includes the basic information of the flight reservation, the basic information of the flight reservation includes the scheduled flight itinerary segment and its corresponding itinerary information, the itinerary information includes one or more of the flight number, booking class, departure date, departure place, destination, departure time and arrival time, the scheduled flight itinerary segment includes one-way and / or multi-way, and the target format is a format recognizable by the GDS system.

[0036] For example, Figure 2 The basic information of scheduled flights provided in an embodiment of the present invention includes two scheduled flight itinerary segments. In the first segment, CX524 represents the flight number, V represents the reserved space, WE27SEP represents the departure date, HKGNRT represents the departure place-destination, DK1 represents the customized status, 0120 represents the take-off time, and 0645 represents the arrival time.

[0037] In an embodiment of the present invention, it also includes building a fare policy database, which is used for querying, adding, deleting, modifying, etc. of fare policies. Specifically, the fare policy includes basic information, restrictions and preferential information, wherein the basic information includes policy name, airline, flight type, departure airport, arrival airport, transit airport, sales start date, sales end date and fare policy end date, etc.; the restrictions include the number of days for advance ticket issuance, applicable flights, inapplicable flights, age restrictions, number restrictions, fare restrictions, etc.; the preferential information includes applicable seats and the agency fees corresponding to each applicable seat, one-way direct reduction fees, round-trip direct reduction fees, one-way service fees, round-trip service fees and subsequent refundable fees, etc.

[0038] For example, when inquiring about fares, backend staff can query based on basic information such as policy name, airline, flight type, departure airport, arrival airport, transit airport, etc., and can click on corresponding instructions to delete, modify, and view details of the fare policy.

[0039] In the embodiment of the present invention, the basic fare information includes the original fare and its corresponding face value, taxes and fuel surcharges.

[0040] In the embodiment of the present invention, the optimal fare information includes the optimal total airfare and its corresponding face value, taxes and fuel surcharges.

[0041] Specifically, when screening for optimal fares, the scheduled flight information is matched with the fare policies in the fare database, and eligible fare policies are screened out based on restrictions, such as the number of days for advance ticket issuance, applicable flights, inapplicable flights, age restrictions, number restrictions, fare restrictions, etc. Then, for the eligible fare policies, their discount information is obtained, and the fare information corresponding to each eligible fare policy is calculated based on its discount information and basic fare information. The fare information with the lowest face value is screened out from each fare information as the optimal fare information, and the optimal fare information is visually displayed to the user through the chat window of the social software.

[0042] This embodiment provides functions such as query, addition, deletion and modification of fare policies, providing data support for further screening of optimal fares.

[0043] In summary, the embodiment of the present invention provides a quotation processing method for B2B supply and sales between ticket agents. The server side can efficiently obtain the purchaser's scheduled flight request information through the social software chat window, analyze it, and determine the scheduled flight information in the target format; the server side cooperates with the GDS system and combines the fare policies of each supplier to obtain the optimal fare information; the server side sends the optimal fare information to the purchaser in real time through the social software chat window to achieve instant communication and feedback. The method of the present invention can improve retrieval efficiency, obtain the best fare selection, achieve real-time communication and feedback, and meet the purchaser's price retrieval and verification needs.

[0044] Based on the same technical concept, the embodiment of the present invention also provides a quotation processing system for B2B supply and sale between ticket agents, such as Figure 3 As shown, the system includes: a social software chat window 100, which is used to obtain the flight booking request information of the purchaser and also to send the optimal fare information to the purchaser; a backend server 200, which is used to analyze the flight booking request information, determine the flight booking information in the target format, send the flight booking information to the GDS system, obtain the basic fare information, and obtain the optimal fare information in combination with the fare policies of each supplier.

[0045] Based on the same technical concept, an embodiment of the present invention further provides an electronic device, such as Figure 4As shown, it includes a processor 301, a communication interface 302, a memory 303 and a communication bus 304, wherein the processor 301, the communication interface 302, and the memory 303 communicate with each other through the communication bus 304, and the memory 303 is used to store computer programs; the processor 301 is used to implement the steps of the online education intelligent strategy test paper forming method based on natural language processing when executing the program stored in the memory 303.

[0046] The communication bus mentioned in the above electronic device can be a Peripheral Component Interconnect (PCI) bus or an Extended Industry Standard Architecture (EISA) bus, etc. The communication bus can be divided into an address bus, a data bus, a control bus, etc. For ease of representation, only one thick line is used in the figure, but it does not mean that there is only one bus or one type of bus.

[0047] The communication interface is used for communication between the above electronic device and other devices.

[0048] The memory may include a random access memory (RAM) or a non-volatile memory (NVM), such as at least one disk memory. Optionally, the memory may also be at least one storage device located away from the aforementioned processor.

[0049] In another embodiment of the present invention, a computer-readable storage medium is provided, in which a computer program is stored. When the computer program is executed by a processor, the method steps of any of the above embodiments are implemented.

[0050] In the above embodiments, it can be implemented in whole or in part by software, hardware, firmware or any combination thereof. When implemented by software, it can be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on a computer, the process or function described in the embodiment of the present invention is generated in whole or in part. The computer can be a general-purpose computer, a special-purpose computer, a computer network, or other programmable device. The computer instructions can be stored in a computer-readable storage medium, or transmitted from one computer-readable storage medium to another computer-readable storage medium. For example, the computer instructions can be transmitted from a website site, computer, server or data center to another website site, computer, server or data center by wired (e.g., coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (e.g., infrared, wireless, microwave, etc.). The computer-readable storage medium can be any available medium that a computer can access or a data storage device such as a server or data center that includes one or more available media integrated. The available medium can be a magnetic medium (e.g., a floppy disk, a hard disk, a tape), an optical medium (e.g., a DVD), or a semiconductor medium (e.g., a solid-state hard disk Solid State Disk (SSD)), etc.

[0051] The above description is only a specific implementation of the present application, so that those skilled in the art can understand or implement the present application. Various modifications to these embodiments will be apparent to those skilled in the art, and the general principles defined herein can be implemented in other embodiments without departing from the spirit or scope of the present application. Therefore, the present application will not be limited to the embodiments shown herein, but will conform to the widest range consistent with the principles and novel features applied for herein.

Claims

1. A quotation processing method for B2B supply and sales between ticket agents, characterized in that: The method comprises the following steps: Step 1, obtaining the purchaser's flight booking request information through the social software chat window; Step 2, analyzing the flight reservation request information to determine the flight reservation information in a target format; Step 3, sending the scheduled flight information to the GDS system, obtaining basic fare information, and combining the fare policies of various suppliers to obtain the optimal fare information; Step 4: Send the optimal fare information to the purchaser through the social software chat window.

2. A quotation processing method for B2B supply and sale between ticket agents according to claim 1, characterized in that: The flight booking request information includes basic flight booking information.

3. A quotation processing method for B2B supply and sale between ticket agents according to claim 2, characterized in that: The scheduled flight basic information includes the scheduled flight itinerary segments and their corresponding itinerary information, the itinerary information includes one or more of the flight number, booking class, departure date, departure place, destination, take-off time and arrival time, and the scheduled flight itinerary segments include one-way and / or multi-way.

4. A quotation processing method for B2B supply and sale between ticket agents according to claim 3, characterized in that: The target format is a format recognizable by the GDS system.

5. The quotation processing method for B2B supply and sale between ticket agents according to claim 1 is characterized in that: It also includes building a fare policy library, which is used to store the fare policies of various suppliers, and the fare policies include preferential strategies and preferential restriction conditions for various flights.

6. A quotation processing method for B2B supply and sale between ticket agents according to claim 1, characterized in that: The optimal fare information includes the optimal total airfare and its corresponding components, and the components include the face value, taxes and fuel surcharges.

7. A quotation processing system for B2B supply and sale between ticket agents, applicable to the method according to any one of claims 1 to 7, characterized in that: include: A social software chat window is used to obtain flight booking request information from the purchaser and to send the best fare information to the purchaser; The backend server is used to analyze the flight reservation request information, determine the flight reservation information in the target format, send the flight reservation information to the GDS system, obtain the basic fare information, and obtain the optimal fare information in combination with the fare policies of various suppliers.

8. An electronic device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, Communication interface, the memories communicate with each other through the communication bus; Memory, used to store computer programs; A processor, for implementing the method steps described in any one of claims 1 to 7 when executing a program stored in a memory.

9. A computer-readable storage medium, characterized in that: The computer-readable storage medium stores a computer program, and when the computer program is executed by a processor, the method steps described in any one of claims 1 to 7 are implemented.

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