A container terminal billing method and system based on customer agreement

Abstract

The present invention discloses a container terminal billing method and system based on customer agreements, which relates to the technical field of terminal billing. The method includes obtaining customer agreements, and judging whether the customer agreements have basic agreements or special agreements during billing; if the customer agreements only have basic agreements and meet the attributes configured by business personnel, the basic agreements are automatically matched; if the customer agreements only have special agreements and meet the attributes configured by business personnel, the special agreements are automatically matched; if the customer unit has both basic agreements and special agreements and meets the attributes of one of the agreements configured by the business personnel, the agreements that meet the configured attributes are automatically matched, and the agreements include basic agreements and special agreements. By dynamically configuring special agreements and special lists, customer behavior can be effectively guided, resource allocation can be optimized, and utilization during non-peak hours can be improved, which solves the problem that the existing technical solutions cannot dynamically configure special agreements for different customer units and are difficult to adapt to flexible business needs.

Description

Technical Field

[0001] The present invention relates to the technical field of intelligent terminal billing, and in particular to a container terminal billing method and system based on customer agreement. Background Art

[0002] The terminal billing system is a software solution for managing the costs of various business activities at the terminal. It is also a comprehensive platform that integrates modern information technology, financial management, logistics management and customer relationship management. Its main purpose is to improve the transparency, accuracy and efficiency of terminal operations through automated processing, while reducing labor costs and error rates. The system covers all aspects from ship berthing, cargo loading and unloading, warehousing and storage to final departure, and can automatically calculate various service fees according to the preset agreements and rate rules of different customer units. These fees include but are not limited to ship berthing fees, container loading and unloading fees, storage fees, loading and unloading and removal fees and other related service fees.

[0003] Existing technical solutions are often based on the collected operation data, relying on the built-in billing logic module of the system, and automatically calculating various service fees according to the preset rate table, contract agreement terms and actual operation conditions. For example, the loading and unloading fees are determined according to the type, weight, volume or number of containers of the goods; or the berthing fees are calculated according to the length of time the ship stays. However, the special protocol logic module of the billing system of the existing technical solution is relatively fixed, and the shipping companies, routes, container companies and transit of the special protocols of the billing system cannot be adjusted and modified after configuration. In addition, in actual terminal application scenarios, business cooperation is often more flexible and changeable. Based on the same terminal operation, facing different routes, different container companies, different cargo types, etc. of the same customer, different cost items may be generated or special exemptions may be given. The existing technical solution cannot dynamically configure special agreements for different customer units, and it is difficult to adapt to flexible business needs. Summary of the invention

[0004] In view of this, the present invention provides a container terminal billing method and system based on customer agreement to solve the above technical problems.

[0005] To achieve the above object, the present invention provides the following technical solutions:

[0006] A container terminal billing method based on a customer agreement comprises the following steps:

[0007] Obtain the customer agreement and determine whether the customer agreement has a basic agreement or a special agreement during billing;

[0008] If the customer agreement only has a basic agreement and meets the attributes configured by the business personnel, the basic agreement will be automatically matched;

[0009] If the customer agreement only has a special agreement and meets the attributes configured by the business personnel, the special agreement will be automatically matched;

[0010] If the customer unit has both basic and special agreements and meets the attributes of one of the agreements configured by the business personnel, the agreement that meets the configured attributes will be automatically matched. The agreements include basic and special agreements.

[0011] Furthermore, after matching the basic agreement, the business rate is determined by binding it with the billing agreement in the general agreement according to the business volume specified in the customer agreement, where the business volume includes standard container volume, reaching time and mandatory reaching volume.

[0012] Furthermore, after matching the special agreement, the special operation attributes of the container specified in the customer agreement are identified, and special pricing is performed based on the special operation attributes.

[0013] Furthermore, during the billing process, a special mark is placed on the container with the special price, and the special price is identified based on the special mark.

[0014] Furthermore, the special operation attributes of the container include VIP customer code, storage days and cargo name.

[0015] On the other hand, the present invention further discloses a container terminal billing system based on customer agreement, which executes the aforementioned container terminal billing method based on customer agreement, including a basic agreement module, a special agreement module and a special list configuration module, wherein:

[0016] The basic protocol module is configured in the corresponding conditions of the customer agreement, and is bound to the billing agreement according to the corresponding conditions of the customer agreement configuration, and provides business rates according to the business volume;

[0017] The special protocol module identifies the special attributes corresponding to the customer protocol under the special conditions configured by the customer protocol, and automatically matches the priority according to the attribute classification;

[0018] The special list configuration module imports the VIP list, storage exemption days and preferential cargo list, and puts special marks on the containers involved in the VIP list, storage exemption days and preferential cargo list during the billing process.

[0019] Furthermore, the importing of the VIP list of the special list configuration module specifically includes marking the container with a VIP code according to the operation type of a single operation of the container, and performing special pricing when pricing at the negotiated rate after marking.

[0020] Furthermore, the special list configuration module is configured in such a way that the container is configured by combining several billing attributes.

[0021] Furthermore, the special list configuration module adjusts the special agreement type based on the shipping company, route, ship information and whether it is transit.

[0022] Furthermore, the special list configuration module records the operator and operation time of the change process.

[0023] The beneficial effects produced by the technical solution of the present invention are as follows:

[0024] The present invention provides a container terminal billing method and system based on customer agreements, which can effectively guide customer behavior and optimize resource allocation by dynamically configuring special agreements and special lists. For example, by dynamically configuring the ship information, routes, transit types, etc. in the special agreement module, a certain ship under the route can be individually specified to provide preferential treatment when transshipping containers, so that the transshipment containers of the ship can arrive at the port in a concentrated manner and be exported uniformly during transshipment, thereby dispersing the pressure of port berths during peak periods and improving the utilization rate during non-peak periods. The technical problem that the existing technical solutions cannot dynamically configure special agreements for different customer units and are difficult to adapt to flexible business needs is solved. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings required for describing the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative work.

[0026] Figure 1 The process of judging the customer agreement in the billing process in the embodiment of the present invention;

[0027] Figure 2 It is the billing process of the special protocol in the embodiment of the present invention;

[0028] Figure 3 The present invention is a block diagram of the working principle of a container terminal billing system based on customer agreement in an embodiment of the present invention. DETAILED DESCRIPTION

[0029] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Therefore, the following detailed description of the embodiments of the present invention provided in the drawings is not intended to limit the scope of the claimed invention, but merely represents the selected embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0030] Container terminals are usually shipping hubs that have business dealings with many shipping companies, logistics companies, etc., so business policies need to be flexibly changed to adapt to the needs and preferences of different customers. Business policies often determine the basic agreements, special agreements, billing methods, billing rules, etc. of the terminal billing system, which places high demands on the flexibility and agility of the terminal billing system.

[0031] The terminal billing system is a software solution for managing the costs of various business activities at the terminal. It is also a comprehensive platform that integrates modern information technology, financial management, logistics management and customer relationship management. Its main purpose is to improve the transparency, accuracy and efficiency of terminal operations through automated processing, while reducing labor costs and error rates. The system covers all aspects from ship berthing, cargo loading and unloading, warehousing and storage to final departure, and can automatically calculate various service fees according to the preset agreements and rate rules of different customer units. These fees include but are not limited to ship berthing fees, container loading and unloading fees, storage fees, loading and unloading and removal fees and other related service fees.

[0032] The embodiment of the present invention discloses a container terminal billing method based on a customer agreement, comprising the following steps:

[0033] Obtain the customer agreement and determine whether the customer agreement has a basic agreement or a special agreement during billing;

[0034] If the customer agreement only has a basic agreement and meets the attributes configured by the business personnel, the basic agreement will be automatically matched;

[0035] If the customer agreement only has a special agreement and meets the attributes configured by the business personnel, the special agreement will be automatically matched;

[0036] If the customer unit has both basic and special agreements and meets the attributes of one of the agreements configured by the business personnel, the agreement that meets the configured attributes will be automatically matched. The agreements include basic and special agreements.

[0037] In a specific embodiment of the present application, by dynamically configuring special protocols and special lists, customer behavior can be effectively guided and resource allocation can be optimized. For example, by dynamically configuring the ship information, routes, transit types, etc. in the special protocol module, a certain ship under the route can be individually specified to offer preferential treatment when transshipping boxes, so that the transshipment containers of the ship can arrive at the port in a concentrated manner. Unify exports during transshipment to disperse the pressure of port berths during peak periods and improve the utilization rate during non-peak periods. Dynamic configuration of special protocols and special lists can formulate personalized business policies based on the characteristics of different customer units, such as providing targeted exclusive discounts for long-term partners, and providing special cargo exemptions for new customers, thereby enhancing customer loyalty.

[0038] Furthermore, in a preferred embodiment of the present application, after matching the basic agreement, the business volume specified in the customer agreement is bound to the billing agreement in the general agreement to determine the business rate, wherein the business volume includes standard container volume, reaching time and mandatory reaching volume.

[0039] like Figure 1 As shown, in a specific embodiment of the present application, it is determined whether the customer unit has a basic agreement or a special agreement during billing. If the customer unit only has a basic agreement and meets the attributes configured by the business personnel (standard container quantity, time to reach the quantity, forced quantity, etc.), the basic agreement is automatically matched. If the customer unit only has a special agreement and meets the attributes configured by the business personnel (priority, shipping company, route, container company, etc.), the special agreement is automatically matched. If the customer unit has both a basic agreement and a special agreement and both meet the attributes configured by the business personnel, and then the priority of the special agreement is higher than that of the basic agreement, the special agreement is automatically matched first. If the customer unit has both a basic agreement and a special agreement and meets the attributes of one of the agreements configured by the business personnel, the agreement that meets the configured attributes is automatically matched.

[0040] Furthermore, in a preferred embodiment of the present application, after matching the special agreement, the special operation attributes of the container specified in the customer agreement are identified, and special pricing is performed based on the special operation attributes.

[0041] Furthermore, in a preferred embodiment of the present application, a special mark is placed on a container with a special price during the billing process, and the special price is identified based on the special mark.

[0042] Furthermore, in a preferred embodiment of the present application, the special operation attributes of the container include a VIP customer code, storage days and cargo name.

[0043] like Figure 2As shown, in a specific embodiment of the present application, the dynamic configuration of the special list is divided into VIP list import, storage exemption days import, and preferential cargo name list modules. Due to business policy reasons, it is necessary to implement special rate policies for some containers without affecting the normal billing of other ordinary containers. Special rates are often priced according to some operational attributes of the container, such as: cargo name, storage days, bill of lading number, etc. Therefore, in the billing process, it is necessary to mark these specially priced containers with special marks, and identify the special pricing according to the marks. The overall idea is to use the attributes of the container: VIP customer code, storage days, cargo name, etc. as special identification fields, freely combine special identification fields to form a list format, and mark special containers by importing the list. At the same time, in the rate configuration process of the billing agreement, special identification is used as a billing element for pricing. During the billing process, the marked containers are identified and special rate matching is performed to complete the dynamic configuration of the special list.

[0044] On the other hand, the embodiment of the present invention also discloses a container terminal billing system based on customer agreement, which executes the aforementioned container terminal billing method based on customer agreement, such as Figure 3 As shown, it includes basic protocol module, special protocol module and special list configuration module, among which:

[0045] The basic protocol module is configured in the corresponding conditions of the customer agreement, and is bound to the billing agreement according to the corresponding conditions of the customer agreement configuration, and provides business rates according to the business volume;

[0046] Specifically, the basic protocol module configures corresponding conditions in the customer unit, such as standard container volume, time to reach the volume, mandatory volume, protocol and other attributes, and then binds them to the billing agreement. The purpose of volume setting is to flexibly configure the protocol according to the customer's cumulative container volume. For example, with 10,000 TEU as the critical value, 0-10,000 TEU is bound to protocol A, and above 10,000 TEU is bound to protocol B, so as to provide preferential business rates according to business volume. These attributes can also be arbitrarily matched and assigned to form several conditions. When the customer unit meets the configured conditions, the billing will automatically match the corresponding basic protocol. The basic protocol is usually global and applies to all business types under the customer, and is often used as a general configuration.

[0047] The special protocol module identifies the special attributes corresponding to the customer protocol under the special conditions configured by the customer protocol, and automatically matches the priority according to the attribute classification;

[0048] Specifically, changes in the market environment will lead to adjustments at the business level, which will further affect the corresponding billing agreement configurations for different customer units. The use of flexible, convenient, and scalable dynamic configurations can make timely adjustments, enabling it to respond to existing business changes and expand temporary businesses, and better adapt to the variability of the market. Once configured, the special protocols and special lists of the billing system can be applied to the billing logic, which plays a very important role in responding to emergencies (such as business changes, special operations, etc.).

[0049] Dynamic configuration can be quickly adjusted based on the business needs of different client units, such as combining and adjusting single or multiple attributes such as routes, imports and exports, container companies, cargo types and names.

[0050] The special list configuration module imports the VIP list, storage exemption days and preferential cargo list, and puts special marks on the containers involved in the VIP list, storage exemption days and preferential cargo list during the billing process.

[0051] Specifically, the special protocol module configures special conditions in the customer unit, such as shipping companies, routes, ship information, import and export, container companies, transit, priority and other attributes. This attribute has the same function as the above-mentioned basic protocol, but there are differentiated configurations of priority and VIP. Differentiated and refined protocol management is achieved through special attributes. When the customer unit meets the conditions of the special configuration, the billing automatically matches the corresponding special protocol according to the special attribute value. Several conditions configured under the special protocol can be used by priority. When the customer unit meets several conditions under the special protocol at the same time, the billing system will automatically match the condition with the highest priority.

[0052] Specifically, the VIP list import can mark the containers with VIP codes according to the operation type of the single container operation (loading and unloading, turning over, receiving containers, picking up containers, unpacking containers, packing containers, and changing orders).

[0053] Furthermore, in a preferred embodiment of the present application, the importing VIP list of the special list configuration module specifically includes marking the container with a VIP code according to the operation type of a single operation of the container, and performing special pricing when pricing at the agreed rate after marking.

[0054] Furthermore, in a preferred embodiment of the present application, the special list configuration module is configured in such a way that the container is configured by combining several billing attributes.

[0055] In the specific embodiment of the present application, the configuration mode of the special list configuration module includes a multi-dimensional configuration mode and a personalized configuration method, wherein the multi-dimensional configuration mode supports attribute assignment based on multiple dimensions (such as shipping companies, routes, ship information, transit, etc.) to adjust special agreements in a more refined manner; the personalized configuration method can be configured and set through the attributes of shipping companies, routes, container companies, etc. provided by the customer unit, such as the customer unit is under a certain route of a certain shipping company and the container company is a certain company. Business personnel can provide personalized special agreements according to the needs and cooperation conditions of different customers to enhance customer satisfaction.

[0056] Furthermore, in a preferred embodiment of the present application, the special list configuration module adjusts the special agreement type based on the shipping company, route, ship information and whether it is transit.

[0057] Furthermore, in a preferred embodiment of the present application, the special list configuration module records the operator and operation time of the change process.

[0058] The configured billing system can quickly convert business data into financial data, making it easier for business personnel to determine whether the data corresponds to a special agreement. The present invention can form several special agreements, which can be applied to temporary and one-time business needs without changing the original basic billing agreement, further reducing the cost of frequent manual intervention and the human error rate.

[0059] Specifically, the container terminal billing system based on customer agreements disclosed in the present invention is also integrated with the basic agreement of the billing system to ensure that customer units enjoy preferential treatment on special agreements that meet the conditions.

[0060] Scalable architecture: modular design supports future expansion and upgrade of functions, ensuring long-term availability of the system. It provides a feasible, effective and scalable new upgrade and transformation idea for other terminals (automated terminals, traditional terminals, bulk terminals, etc.) at the special protocol level.

[0061] Reduce system development costs and cycles: Through dynamic configuration, avoid frequent adjustments to the underlying code and reduce the number of system version updates. Better simplify the management process while saving development costs and cycles.

[0062] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the systems, devices and units described above can refer to the corresponding processes in the aforementioned method embodiments and will not be repeated here.

[0063] In the several embodiments provided in the present application, it should be understood that the disclosed systems, devices and methods can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, which can be electrical, mechanical or other forms.

[0064] The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place or distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

[0065] In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above-mentioned integrated unit may be implemented in the form of hardware or in the form of software functional units.

[0066] If the integrated unit is implemented in the form of a software functional unit and sold or used as an independent product, it can be stored in a computer-readable storage medium. Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium, including several instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method described in each embodiment of the present application. The aforementioned storage medium includes: U disk, mobile hard disk, read-only memory (ROM, read-on l ymemory), random access memory (RAM, random accessmemory), disk or optical disk and other media that can store program codes.

[0067] In the description of the specification, the description with reference to the terms "one embodiment", "example", "specific example", etc. means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are included in at least one embodiment or example of the present invention. In this specification, the schematic representation of the above terms does not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described can be combined in any one or more embodiments or examples in a suitable manner.

[0068] The above contents are merely examples and explanations of the structure of the present invention. The technicians in this technical field may make various modifications or additions to the specific embodiments described or replace them in a similar manner. As long as they do not deviate from the structure of the invention or exceed the scope defined by the claims, they should all fall within the protection scope of the present invention.

Claims

1. A container terminal billing method based on customer agreement, characterized in that: The following steps are involved: Obtain the customer agreement and determine whether the customer agreement has a basic agreement or a special agreement during billing; If the customer agreement only has a basic agreement and meets the attributes configured by the business personnel, the basic agreement will be automatically matched; If the customer agreement only has a special agreement and meets the attributes configured by the business personnel, the special agreement will be automatically matched; If the customer unit has both basic and special agreements and meets the attributes of one of the agreements configured by the business personnel, the agreement that meets the configured attributes will be automatically matched. The agreements include basic and special agreements.

2. A container terminal billing method based on customer agreement according to claim 1, characterized in that: After matching the basic agreement, the business rate is determined by binding it with the billing agreement in the general agreement based on the business volume specified in the customer agreement, where the business volume includes standard container volume, reach time and mandatory reach.

3. A container terminal billing method based on customer agreement according to claim 1, characterized in that: After matching the special agreement, the special operation attributes of the container specified in the customer agreement are identified, and special pricing is performed based on the special operation attributes.

4. A container terminal billing method based on customer agreement according to claim 3, characterized in that: During the billing process, special-priced containers are marked with special labels, and the special prices are identified based on the special labels.

5. A container terminal billing method based on customer agreement according to claim 3, characterized in that: The special operational attributes of the container include VIP customer code, storage days and cargo name.

6. A container terminal billing system based on customer agreement, characterized in that: A container terminal billing method based on a customer agreement according to any one of claims 1 to 5 is implemented, comprising a basic agreement module, a special agreement module and a special list configuration module, wherein: The basic protocol module is configured in the corresponding conditions of the customer agreement, and is bound to the billing agreement according to the corresponding conditions of the customer agreement configuration, and provides business rates according to the business volume; The special protocol module identifies the special attributes corresponding to the customer protocol under the special conditions configured by the customer protocol, and automatically matches the priority according to the attribute classification; The special list configuration module imports the VIP list, storage exemption days and preferential cargo list, and puts special marks on the containers involved in the VIP list, storage exemption days and preferential cargo list during the billing process.

7. A container terminal billing system based on customer agreement according to claim 6, characterized in that: The importing of the VIP list of the special list configuration module specifically includes marking the container with a VIP code according to the operation type of a single operation of the container, and performing special pricing when pricing at the agreed rate after marking.

8. A container terminal billing system based on customer agreement according to claim 6, characterized in that: The special list configuration module is configured in such a way that the container is configured through a combination of several billing attributes.

9. A container terminal billing system based on customer agreement according to claim 6, characterized in that: The special list configuration module adjusts the special agreement type based on the shipping company, route, ship information and whether it is transit.

10. A container terminal billing system based on customer agreement according to claim 6, characterized in that: The special list configuration module records the operator and operation time of the change process.

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