A method, apparatus, electronic device, and storage medium for ordering primary and secondary cards.

Abstract

The present application provides a method, device, electronic device and storage medium for ordering primary and secondary cards. The method includes: receiving business request information, which is the request information for a user to apply for a secondary card; obtaining the identification information in the user's primary card information based on the business request information, which includes product information and regional information; determining the first target product corresponding to the regional information and the user's intention information from the data storage model, and determining the second target product corresponding to the product information from the data storage model based on the regional information, product information and user intention information, wherein the user's intention information is the intended address information for the user to apply for a secondary card in the business request information, and the data storage model stores matching rules for applying for secondary card products; determining the secondary card product based on the first target product and the second target product. The method of the present application simplifies the business processing flow, meets the user's personalized needs for ordering primary and secondary cards, and improves user satisfaction.

Description

Technical Field

[0001] This application relates to the field of computer technology, and in particular to a method, apparatus, electronic device, and storage medium for ordering primary and secondary cards. Background Technology

[0002] In recent years, the number of mobile network users has continued to grow, exceeding the total population of my country. This poses a huge challenge to operators in maintaining new user growth. Therefore, operators have shifted their development goals from single mobile network users to group users in order to improve user stickiness and ARPU (Average Revenue Per User). Primary and secondary SIM card groups are an important means for operators to develop users.

[0003] The existing primary and secondary card ordering process typically involves receiving a service request and the primary card number, processing the request and displaying all available numbers, followed by manual service evaluation to identify eligible secondary card products. If the user selects a suitable product from the secondary card options, the service request is submitted to process the corresponding secondary card. If the user is not satisfied with the secondary card product, the service request needs to be reprocessed, and eligible secondary card products are manually selected again until the service is completed.

[0004] The above method has a cumbersome ordering process and suffers from poor business processing efficiency during the ordering of primary and secondary cards. Summary of the Invention

[0005] This application provides a method, apparatus, electronic device, and storage medium for ordering primary and secondary cards, in order to solve the problems that existing methods for ordering primary and secondary cards are cumbersome and fail to meet users' personalized needs.

[0006] Firstly, this application provides a method for ordering primary and supplementary cards, including:

[0007] Receive service request information, which is the user's request to apply for a supplementary card;

[0008] Based on the business request information, obtain the identification information from the user's primary card information. The identification information includes product information and geographic information.

[0009] Based on geographic information, product information, and user intention information, the first target product corresponding to the geographic information and user intention information is determined from the data storage model, and the second target product corresponding to the product information is determined from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information, and the data storage model stores the matching rules for applying for supplementary card products.

[0010] Based on the first target product and the second target product, determine the sub-card products.

[0011] In this embodiment of the application, the identification information obtained from the user's primary card information based on the service request information includes:

[0012] Based on the business request information, obtain user information;

[0013] Based on user information, the user's primary card information and its identifiers are determined from the supplementary card ordering system.

[0014] In this embodiment of the application, after obtaining user information based on business request information, the method further includes:

[0015] If the user's primary card information is not found in the supplementary card ordering system, a prompt message will be sent to the user to apply for an initial primary card.

[0016] In this embodiment of the application, after sending a prompt message to the user to apply for an initial primary card if the user's primary card information is not found in the supplementary card ordering system, the method further includes:

[0017] Receive primary card application information, which is the user's request for an initial primary card;

[0018] Based on the primary card application information, complete the initial primary card processing procedures;

[0019] The initial primary card information is stored in the secondary card ordering system to perform the steps of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system based on the user information.

[0020] In this embodiment of the application, determining a first target product corresponding to the geographical information and user intention information from the data storage model, and determining a second target product corresponding to the product information from the data storage model, based on geographical information, product information, and user intention information, includes:

[0021] Compare the first address in the geographic information with the second address in the user's intention information;

[0022] If the first address and the second address are in the same region, then the marking status corresponding to the first address is determined. The marking status indicates whether the first address has a corresponding regional storage model. The regional storage model is used to store the matching rules for applying for supplementary card products in the location of the first address.

[0023] If the first address has a marker, then the geographic storage model is determined to be the data storage model, and the data storage model is used to determine the first target product and the second target product;

[0024] If the first address does not have a marker, then the basic storage model is determined to be the data storage model. The basic storage model is used to store the matching rules for applying for supplementary cards that are common to various regions. The basic storage model is different from the regional storage model.

[0025] Based on the data storage model and geographic information, the first target product is obtained;

[0026] Based on the data storage model and product information, the second target product is obtained.

[0027] In this embodiment of the application, after comparing the first address in the geographic information and the second address in the user intent information, the method further includes:

[0028] If the first address and the second address are not in the same region, then the basic storage model is determined to be the data storage model;

[0029] Identify the primary target product corresponding to the geographic information and user intent information from the data storage model;

[0030] Based on the data storage model and product information, the second target product is obtained.

[0031] In this embodiment of the application, after determining the sub-card product based on the first target product and the second target product, the method further includes:

[0032] Based on the supplementary card product and regional information, the application quantity of the supplementary card product is determined from the relationship between the supplementary card product and the application quantity pre-stored in the data storage model. The application quantity of the supplementary card product is used by the user to select the number of supplementary cards to apply for.

[0033] In this embodiment of the application, after determining the sub-card product based on the first target product and the second target product, the method further includes:

[0034] Determine the secondary card pool, which includes bundled products such as family cards, parent-child cards, and eSIM cards;

[0035] In response to the user's choice of bundled products, determine the target bundled products;

[0036] The target product is determined based on the target portfolio product and the sub-card product;

[0037] Based on the target product, process the business of the supplementary card.

[0038] Secondly, this application provides a primary and secondary card ordering device, comprising:

[0039] The receiving module is used to receive service request information, which is the user's request to apply for a supplementary card;

[0040] The acquisition module is used to obtain the identification information from the user's primary card information based on the business request information. The identification information includes product information and regional information.

[0041] The first determination module is used to determine, based on the geographic information, product information and user intention information, the first target product corresponding to the geographic information and user intention information from the data storage model, and the second target product corresponding to the product information from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information. The data storage model stores the matching rules for applying for supplementary card products.

[0042] The second determining module is used to determine the sub-card product based on the first target product and the second target product.

[0043] Thirdly, this application provides an electronic device, including: a processor, and a memory communicatively connected to the processor;

[0044] The memory stores instructions that the computer executes;

[0045] The processor executes computer execution instructions stored in the memory to implement the primary and secondary card ordering method of this application embodiment.

[0046] Fourthly, a computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, are used to implement the primary and secondary card ordering method of the embodiments of this application.

[0047] This application provides a method, apparatus, electronic device, and storage medium for ordering primary and secondary SIM cards. The method involves receiving a service request, specifically a user's request to apply for a secondary SIM card. Based on the service request, the method obtains identifier information from the user's primary SIM card information, including product information and geographic information. Then, based on the geographic information, product information, and user intent information, the method determines a first target product corresponding to the geographic information and user intent information from a data storage model, and a second target product corresponding to the product information from the same model. The user intent information is the user's intended address for the secondary SIM card application, and the data storage model stores matching rules for the secondary SIM card product. Finally, the method determines the secondary SIM card product based on the first and second target products. By using the secondary SIM card product matching rules stored in the data storage model, suitable secondary SIM card products can be selected, replacing the manual judgment process and accelerating the business processing flow. Furthermore, by utilizing the diverse packages and services provided by the user's submitted service request and the product matching rules, corresponding primary and secondary SIM card ordering services can be generated, meeting the needs of different users, improving user satisfaction, and achieving personalized recommendation services. Attached Figure Description

[0048] The accompanying drawings, which are incorporated in and form part of this specification, illustrate embodiments consistent with this application and, together with the description, serve to explain the principles of this application.

[0049] Figure 1 A flowchart illustrating a primary and secondary card ordering method provided in this application embodiment;

[0050] Figure 2 A flowchart illustrating another primary and secondary card ordering method provided in this application embodiment;

[0051] Figure 3 A schematic diagram illustrating the specific process of another primary and secondary card ordering method provided in this application embodiment;

[0052] Figure 4 A schematic diagram of a primary and secondary card ordering device provided in this application embodiment;

[0053] Figure 5 This is a schematic diagram of the structure of an electronic device provided in an embodiment of this application.

[0054] The accompanying drawings illustrate specific embodiments of this application, which will be described in more detail below. These drawings and descriptions are not intended to limit the scope of the concept in any way, but rather to illustrate the concept of this application to those skilled in the art through reference to particular embodiments. Detailed Implementation

[0055] Exemplary embodiments will now be described in detail, examples of which are illustrated in the accompanying drawings. When the following description relates to the drawings, unless otherwise indicated, the same numbers in different drawings denote the same or similar elements. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with some aspects of this application as detailed in the appended claims.

[0056] It should be noted that the user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, data stored, data displayed, etc.) involved in this application are all information and data authorized by the user or fully authorized by all parties. Furthermore, the collection, use and processing of the relevant data must comply with relevant laws, regulations and standards, and corresponding operation entry points are provided for users to choose to authorize or refuse.

[0057] In existing technologies, recommending primary and secondary SIM card subscription products is generally done manually. For example, a user submits a service request at a service center, and customer service searches for all products corresponding to the user's primary SIM card based on the user's information. Then, they identify a secondary SIM card product that meets the user's requirements and recommend it to the user. However, this method is cumbersome. If the user is not satisfied with the recommended secondary SIM card product, customer service needs to search for recommendations again based on the user's service request. This not only consumes the user's time but also increases customer service costs, leading to decreased user satisfaction. Furthermore, the recommended primary and secondary SIM card subscription products usually bind the primary and secondary SIM cards to the same plan, preventing users from choosing different plans for their primary and secondary SIM cards based on different usage needs. This limitation can lead to situations where the chosen plan does not meet specific communication requirements.

[0058] To address the aforementioned issues, a data storage model can be set up in the supplementary SIM card ordering system. This model replaces customer service in making business decisions. The storage model contains matching rules for various supplementary SIM card products. These models include basic storage models universally applicable to different regions provided by the operator, as well as regional storage models with regional identifiers. The type of data storage model can be determined based on the primary SIM card's regional information and the user's intention information. Specifically, upon receiving a business request, the system retrieves the identifier information from the user's primary SIM card information. This identifier information includes product information and regional information. The system then matches the identifier information and the user's intention information from the business request with the parameter rules in the data storage model to determine the first target product corresponding to the regional information and the user's intention information, and the second target product corresponding to the product information. Based on the first and second target products, the supplementary SIM card product is determined. This method, utilizing a data storage model, simplifies the business decision-making process, reduces customer service costs, and improves business processing efficiency. Furthermore, the various matching rules in the data storage model can fulfill users' personalized ordering needs, improving user satisfaction and loyalty.

[0059] The technical solution of this application and how the technical solution of this application solves the above-mentioned technical problems are described in detail below with specific embodiments. These specific embodiments can be combined with each other, and the same or similar concepts or processes may not be described again in some embodiments. The embodiments of this application will be described below with reference to the accompanying drawings.

[0060] This application provides a method, apparatus, electronic device, and storage medium for ordering primary and secondary SIM cards, applied to a secondary SIM card ordering system. This system includes a user ordering interface and a personalized ordering management module. The user ordering interface receives user service request information, while the personalized ordering management module processes service requests, performs service judgments, and stores information related to user services. This embodiment does not impose specific limitations on the type of secondary SIM card ordering system. As long as it can receive service request information, obtain the identifier information from the user's primary SIM card information (including product information and geographic information), and determine a first target product corresponding to the geographic information and user intention information from a data storage model, and a second target product corresponding to the product information from the data storage model, based on the geographic information, product information, and user intention information, the user intention information is the user's intended address information for applying for a secondary SIM card in the service request information. The data storage model stores matching rules for applying for secondary SIM card products. The secondary SIM card product is then determined based on the first and second target products.

[0061] This embodiment provides a primary and secondary card ordering method. The executing entity of this method can be a server in a secondary card ordering system, such as... Figure 1 As shown, the method for ordering primary and secondary cards includes the following steps:

[0062] S101. Receive service request information, which is the user's request to apply for a supplementary card.

[0063] Among them, business request information can refer to the application information submitted by users at offline business halls; it can also refer to the information collected through marketing activities via mobile phone advertising, using application software such as APP (Application) to collect intention information forms, and then uniformly entering the operation platform for business processing; it can also refer to the order information obtained by expanding customers through multiple channels, such as expanding corporate customers and information on handling supplementary card business for corporate employees.

[0064] The service request information may include the user's primary card information, user intention information, and user personal information when applying for a supplementary card. The primary card information may include the user's previous primary card identity information, product information, and address information of the province where the primary card is located. The user intention information may include the user's intended package, functions and services for the supplementary card application, as well as customized information related to the supplementary card address. The user personal information may include the user's name and user identity verification information required for the primary and supplementary card application.

[0065] S102. Based on the business request information, obtain the identification information from the user's primary card information. The identification information includes product information and geographical information.

[0066] The product information can be the package, features and service information corresponding to the main card, and the geographical information can be the address information corresponding to the location of the main card.

[0067] In this embodiment of the application, the method for obtaining the identifier information from the user's primary card information based on the service request information may include:

[0068] Based on the business request information, obtain user information;

[0069] Based on user information, the user's primary card information and its identifiers are determined from the supplementary card ordering system.

[0070] In this embodiment of the application, after obtaining user information based on the business request information, the primary and secondary card subscription method may further include:

[0071] If the user's primary card information is not found in the supplementary card ordering system, a prompt message will be sent to the user to apply for an initial primary card.

[0072] The notification information can be either information about the primary card product recommended by the secondary card ordering system based on the user's personal information, or information about the primary card product recommendation that meets the criteria, derived by the secondary card ordering system through querying the user's historical ordering records of other communication card products that are different from the primary and secondary card products.

[0073] In this embodiment of the application, after sending a prompt message to the user to apply for an initial primary card if the user's primary card information is not found in the supplementary card ordering system, the primary and supplementary card ordering method may further include:

[0074] Receive primary card application information, which is the user's request for an initial primary card;

[0075] Based on the primary card application information, complete the initial primary card processing procedures;

[0076] The initial primary card information is stored in the secondary card ordering system to perform the steps of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system based on the user information.

[0077] The primary card application information can include the user's primary card product intention information, user name, and user identity verification information submitted according to the prompts.

[0078] The initial primary card can be the first primary card that allows users to apply for corresponding supplementary cards.

[0079] S103. Based on the geographic information, product information, and user intention information, determine the first target product corresponding to the geographic information and user intention information from the data storage model, and determine the second target product corresponding to the product information from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information. The data storage model stores the matching rules for applying for supplementary card products.

[0080] The storage model can be a model that stores matching rules for various application supplementary card products. The data storage model can be of different types. For example, the data storage model can be a basic storage model that is universal to all regions provided by the operator, or it can be a regional storage model that contains regional tags.

[0081] The first target product can be any product in the data storage model that is related to the primary card's geographic information and user intent information. The second target product can be any supplementary card product that the current primary card product allows to be applied for, as shown in the data storage model. For example, if the geographic information parameter corresponding to the primary card is D, the product information parameter is C, and the user intent information parameter is Y, then the data storage model has a pre-set matching rule for DY-the first target product. Inputting parameters D and Y into the data storage model will generate the first target product. Similarly, the data storage model has a pre-set matching rule for C-the second target product. Inputting parameter C into the data storage model will generate the second target product.

[0082] In this embodiment of the application, the method for determining the first target product corresponding to the geographical information and user intention information from the data storage model, and the method for determining the second target product corresponding to the product information from the data storage model, based on geographical information, product information, and user intention information, may include:

[0083] Compare the first address in the geographic information with the second address in the user's intention information;

[0084] If the first address and the second address are in the same region, then the marking status corresponding to the first address is determined. The marking status indicates whether the first address has a corresponding regional storage model. The regional storage model is used to store the matching rules for applying for supplementary card products in the location of the first address.

[0085] If the first address has a marker, then the geographic storage model is determined to be the data storage model, and the data storage model is used to determine the first target product and the second target product;

[0086] If the first address does not have a marker, then the basic storage model is determined to be the data storage model. The basic storage model is used to store the matching rules for applying for supplementary cards that are common to various regions. The basic storage model is different from the regional storage model.

[0087] Based on the data storage model and geographic information, the first target product is obtained;

[0088] Based on the data storage model and product information, the second target product is obtained.

[0089] The first address can be the address of the primary card corresponding to the application for the supplementary card submitted by the user. The second address can be the address of the application for the supplementary card submitted by the user. The second address can be a different address from the first address. The location refers to the geographical location when the operator registers the communication card. The operator has a fixed regional distribution to manage the service status of these communication cards. This region is the location.

[0090] The regional storage model can be a storage model pre-set by the operator where the home location is located. When the operator where the home location is located sets the regional storage model, the sub-card ordering system will mark the home location when storing the regional storage model. Home locations with marks will be given priority in using the regional storage model when calling the storage model.

[0091] The basic storage model can be a universal storage model provided by the operator's headquarters to all home locations. The basic storage model can be accessed from any home location without geographical restrictions.

[0092] For example, the supplementary card ordering system stores a basic storage model 1, a priority marker for province A, no marker for province B, and a regional storage model 2 for province A. If the primary card information submitted by the current user shows the card's origin as province A, and the user's intention information indicates a desire to apply for a supplementary card originating from province A, then the system first queries the marker status for province A. If a marker is found for province A, then regional storage model 2 is determined as the data storage model for determining the first and second target products. Similarly, if the primary card information submitted by the current user shows the card's origin as province B, and the user's intention information indicates a desire to apply for a supplementary card originating from province B, then the system first queries the marker status for province B. If a marker is found for province B, then basic storage model 1 is determined as the data storage model for determining the first and second target products.

[0093] In this embodiment of the application, after comparing the first address in the geographic information and the second address in the user intention information, the primary and secondary card subscription method may further include:

[0094] If the first address and the second address are not in the same region, then the basic storage model is determined to be the data storage model;

[0095] Identify the primary target product corresponding to the geographic information and user intent information from the data storage model;

[0096] Based on the data storage model and product information, the second target product is obtained.

[0097] In this case, the first address and the second address are different, which means that the location of the supplementary card that the user wants to apply for is different from that of the primary card. In this case, the supplementary card business is processed using a common basic storage model, and the name of the supplementary card is cross-domain supplementary card.

[0098] For example, the supplementary card ordering system stores a basic storage model 1, a regional storage model 2 for province A, and a regional storage model 3 for province B. The primary card information submitted by the current user shows that the card's origin is province A. If the user's intention information shows that they want to apply for a supplementary card with the origin of province B, then the basic storage model 1 is directly determined from the supplementary card ordering system as the data storage model for judging the first target product and the second target product.

[0099] S104. Determine the sub-card product based on the first target product and the second target product.

[0100] Among them, supplementary card products can be recommended packages, functions and services for supplementary card applications.

[0101] In this embodiment of the application, after determining the sub-card product based on the first target product and the second target product, the primary and sub-card ordering method may further include:

[0102] Based on the supplementary card product and regional information, the application quantity of the supplementary card product is determined from the relationship between the supplementary card product and the application quantity pre-stored in the data storage model. The application quantity of the supplementary card product is used by the user to select the number of supplementary cards to apply for.

[0103] In this embodiment of the application, after determining the sub-card product based on the first target product and the second target product, the primary and sub-card ordering method may further include:

[0104] Determine the secondary card pool, which includes bundled products such as family cards, parent-child cards, and eSIM cards;

[0105] In response to the user's choice of bundled products, determine the target bundled products;

[0106] The target product is determined based on the target portfolio product and the sub-card product;

[0107] Based on the target product, process the business of the supplementary card.

[0108] Among them, the bundled product can be a communication service product provided by the operator that includes benefits or other rights, different from the supplementary card product.

[0109] The primary and secondary card ordering method provided in this application can utilize a data storage model to simplify the business judgment process, reduce customer service costs, and improve business processing efficiency. At the same time, the various matching rules in the data storage model can realize users' personalized ordering needs, thereby improving user satisfaction and loyalty.

[0110] Figure 2 Another method for ordering primary and secondary cards provided in the embodiments of this application, such as Figure 2 As shown, the method includes the following steps:

[0111] S201. Receive personalized order information from users.

[0112] Personalized ordering information can include the user's primary card information and supplementary card intention information. The supplementary card intention information can include customized information such as the package, functions and services that the user wants to apply for.

[0113] Personalized ordering information can be received through the user ordering interface. The channels through which the user ordering interface receives business information can be applications submitted by users at offline business halls; it can also be through marketing activities via mobile advertising, collecting intention information forms using applications such as APPs, and then processing them uniformly on the operation platform; or it can be obtained by expanding customers through multiple channels, such as undertaking supplementary card business for employees of enterprises.

[0114] S202. Generate personalized configuration files for the primary and secondary cards.

[0115] Personalized profiles can be generated from pre-defined models and can include the packages, features, and service details of supplementary card products recommended to users.

[0116] The pre-set model can refer to a model that stores matching rules for secondary card products. The matching rules for secondary card products can be pre-set by the operator based on the user's historical order records for the product and the current marketing strategy.

[0117] For example, User A submits a request to subscribe to a secondary SIM card through the user subscription interface. After receiving the user's personalized subscription information, the secondary SIM card subscription system generates a corresponding personalized configuration file and provides corresponding personalized communication services for both the primary and secondary SIM cards based on the configuration file. Specifically, the user's personalized subscription information can include the user's requested secondary SIM card plan, service requirements, and user profile information. The user profile information can include the user's primary SIM card product and province information. The system matches the user's primary SIM card product and province information with rules in a pre-defined model to obtain the personalized configuration file. For example, the matching result for product A with province a is various data plans; the matching result for product A with province b is various voice plans; and the matching result for product B with province a is a combination of some data and voice plans or other functions.

[0118] S203. Provide personalized communication product services to primary and secondary cards based on personalized configuration files.

[0119] In addition to providing personalized communication product services for primary and secondary cards based on personalized configuration files, it can also provide communication services such as family cards, parent-child cards, and eSIM secondary cards that include benefits or other personalized privileges.

[0120] The primary and secondary SIM card subscription method provided in this application can recommend primary and secondary SIM card subscription products that meet the individual needs of users through a pre-set storage model and an innovative secondary SIM card library. Users can choose a suitable package and service, which satisfies their personalized communication needs. Through personalized subscription, users can customize their own communication services, which improves user satisfaction and loyalty. At the same time, it also promotes service differentiation competition, allowing operators to provide more diversified packages and services to meet the needs of different users and enhance their competitiveness.

[0121] Figure 3 This is a schematic diagram illustrating the specific process of another primary and secondary card ordering method provided in an embodiment of this application. For example... Figure 3As shown, the channels for accepting business requests include users submitting requests in person at the service center, collecting intent forms through marketing activities and then processing them on the operations platform, and acquiring business through other channels to expand the customer base. Upon receiving a business request, a business request processing and judgment process is initiated. Specifically, based on the business request information, the primary card information is queried. If the primary card information does not exist, a request to terminate the business is submitted. If the primary card information exists, the product and province characteristics information from the primary card are extracted as the primary card identifier. The primary card identifier information is matched with the product and province rules in a pre-set model to generate the corresponding supplementary card product and the number of supplementary cards allowed. The generated supplementary card product is combined with a personalized supplementary card result from an innovative supplementary card library and recommended to the user for selection. The pre-set model verifies whether the personalized supplementary card result conforms to the pre-set model rules based on the primary card product and the number of supplementary cards allowed to avoid incorrect recommendations. After the user selects a supplementary card product, the business is submitted, and the corresponding supplementary card is processed for the user.

[0122] Figure 4 This is a schematic diagram of the main and sub-card ordering device provided in an embodiment of this application. Figure 4 As shown, the primary and secondary card ordering device 40 includes: a receiving module 401, an acquiring module 402, a first determining module 403, and a second determining module 404. Wherein:

[0123] The receiving module 401 is used to receive service request information, which is the user's request to apply for a supplementary card;

[0124] The acquisition module 402 is used to acquire the identification information from the user's primary card information based on the business request information. The identification information includes product information and regional information.

[0125] The first determining module 403 is used to determine, based on the geographic information, product information and user intention information, a first target product corresponding to the geographic information and user intention information from the data storage model, and a second target product corresponding to the product information from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information. The data storage model stores the matching rules for applying for supplementary card products.

[0126] The second determining module 404 is used to determine the sub-card product based on the first target product and the second target product.

[0127] In this embodiment of the application, the acquisition module 402 can also be used for:

[0128] Based on the business request information, obtain user information;

[0129] Based on user information, the user's primary card information and its identifiers are determined from the supplementary card ordering system.

[0130] In this embodiment of the application, the acquisition module 402 can also be used for:

[0131] If the user's primary card information is not found in the supplementary card ordering system, a prompt message will be sent to the user to apply for an initial primary card.

[0132] In this embodiment of the application, the acquisition module 402 can also be used for:

[0133] Receive primary card application information, which is the user's request for an initial primary card;

[0134] Based on the primary card application information, complete the initial primary card processing procedures;

[0135] The initial primary card information is stored in the secondary card ordering system to perform the steps of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system based on the user information.

[0136] In this embodiment of the application, the first determining module 403 can also be used for:

[0137] Compare the first address in the geographic information with the second address in the user's intention information;

[0138] If the first address and the second address are in the same region, then the marking status corresponding to the first address is determined. The marking status indicates whether the first address has a corresponding regional storage model. The regional storage model is used to store the matching rules for applying for supplementary card products in the location of the first address.

[0139] If the first address has a marker, then the geographic storage model is determined to be the data storage model, and the data storage model is used to determine the first target product and the second target product;

[0140] If the first address does not have a marker, then the basic storage model is determined to be the data storage model. The basic storage model is used to store the matching rules for applying for supplementary cards that are common to various regions. The basic storage model is different from the regional storage model.

[0141] Based on the data storage model and geographic information, the first target product is obtained;

[0142] Based on the data storage model and product information, the second target product is obtained.

[0143] In this embodiment of the application, the first determining module 403 can also be used for:

[0144] If the first address and the second address are not in the same region, then the basic storage model is determined to be the data storage model;

[0145] Identify the primary target product corresponding to the geographic information and user intent information from the data storage model;

[0146] Based on the data storage model and product information, the second target product is obtained.

[0147] In this embodiment of the application, the second determining module 404 can also be used for:

[0148] Based on the supplementary card product and regional information, the application quantity of the supplementary card product is determined from the relationship between the supplementary card product and the application quantity pre-stored in the data storage model. The application quantity of the supplementary card product is used by the user to select the number of supplementary cards to apply for.

[0149] In this embodiment of the application, the second determining module 404 can also be used for:

[0150] Determine the secondary card pool, which includes bundled products such as family cards, parent-child cards, and eSIM cards;

[0151] In response to the user's choice of bundled products, determine the target bundled products;

[0152] The target product is determined based on the target portfolio product and the sub-card product;

[0153] Based on the target product, process the business of the supplementary card.

[0154] As can be seen from the above, the primary and secondary card ordering device of this application embodiment includes a receiving module 401, used to receive service request information, which is a user's request information for applying for a secondary card; an obtaining module 402, used to obtain the identification information in the user's primary card information according to the service request information, the identification information including product information and regional information; a first determining module 403, used to determine a first target product corresponding to the regional information and user intention information from the data storage model, and a second target product corresponding to the product information from the data storage model, based on the regional information, product information, and user intention information, where the user intention information is the user's intended address information for applying for a secondary card in the service request information, and the data storage model stores matching rules for applying for secondary card products; and a second determining module 404, used to determine the secondary card product based on the first target product and the second target product. Therefore, this application embodiment, based on the primary and secondary card ordering device, provides a method for users to select packages and services to order secondary cards according to their own needs, meeting the needs of different users for primary and secondary card ordering, improving user product satisfaction, and achieving the effect of personalized recommendation ordering services.

[0155] Figure 5 This is a schematic diagram of the structure of an electronic device provided in an embodiment of this application. Figure 5 As shown, the electronic device 50 includes:

[0156] The electronic device 50 may include a processor 501 with one or more processing cores, a memory 502 with one or more computer-readable storage media, a network interface 503, and other components. The processor 501, memory 502, and network interface 503 are connected via a bus 504.

[0157] In the specific implementation process, at least one processor 501 executes computer execution instructions stored in memory 502, causing at least one processor 501 to execute the above-mentioned primary and secondary card ordering method.

[0158] The specific implementation process of processor 501 can be found in the above method embodiments, and its implementation principle and technical effect are similar. It will not be repeated here.

[0159] In the above Figure 5 In the illustrated embodiments, it should be understood that the processor can be a Central Processing Unit (CPU), or other general-purpose processors, digital signal processors (DSPs), application-specific integrated circuits (ASICs), etc. The general-purpose processor can be a microprocessor or any conventional processor. The steps of the method disclosed in this invention can be directly implemented by a hardware processor, or implemented by a combination of hardware and software modules within the processor.

[0160] The memory may include random access memory (RAM) and may also include non-volatile memory (NVM), such as at least one disk storage device.

[0161] A network interface can be a wireless network interface or a wired network interface. This interface is typically used to establish communication connections between electronic devices and other electronic devices. For example, a network interface is used to connect an electronic device to an external terminal via a network, establishing data transmission channels and communication connections between the electronic device and the external terminal.

[0162] The bus can be an Industry Standard Architecture (ISA) bus, a Peripheral Component Interconnect (PCI) bus, or an Extended Industry Standard Architecture (EISA) bus, etc. Buses can be categorized as address buses, data buses, control buses, etc. For ease of illustration, the buses shown in the accompanying drawings are not limited to a single bus or a single type of bus.

[0163] In some embodiments, a computer program product is also provided, including a computer program or instructions that, when executed by a processor, implement the steps in any of the above-described primary and secondary card ordering methods.

[0164] Those skilled in the art will understand that all or part of the steps in the various methods of the above embodiments can be performed by instructions, or by instructions controlling related hardware. These instructions can be stored in any computer-readable storage medium and loaded and executed by a processor.

[0165] Therefore, embodiments of this application provide a computer-readable storage medium storing a plurality of instructions that can be loaded by a processor to execute the steps in any of the primary and secondary card ordering methods provided in embodiments of this application.

[0166] The storage medium may include: read-only memory (ROM), random access memory (RAM), disk or optical disk, etc.

[0167] According to one aspect of this application, a computer program product or computer program is provided, the computer program product or computer program including computer instructions stored in a computer-readable storage medium.

[0168] Since the instructions stored in the storage medium can execute the steps in any of the primary and secondary card ordering methods provided in the embodiments of this application, the beneficial effects that any of the primary and secondary card ordering methods provided in the embodiments of this application can achieve can be realized. For details, please refer to the previous embodiments, which will not be repeated here.

[0169] For details on the implementation of each of the above operations, please refer to the previous examples, which will not be repeated here.

[0170] Those skilled in the art will readily appreciate other embodiments of the present application after considering the specification and practicing the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the present application that follow the general principles of the present application and include common knowledge or customary techniques in the art not disclosed herein. The description and examples are to be considered as exemplary only, and the true scope and spirit of the present application are indicated by the following claims.

[0171] It should be understood that the present application is not limited to the exact structure described above and shown in the drawings, and that various modifications and changes may be made without departing from the scope thereof. The scope of the present application is limited only by the appended claims.

Claims

1. A method for ordering primary and secondary cards, characterized in that, Applications to supplementary card ordering systems include: Receive service request information, wherein the service request information is a user's request to apply for a secondary card; Based on the business request information, obtain the identification information from the user's primary card information, the identification information including product information and geographic information; Based on the geographic information, the product information, and the user intention information, a first target product corresponding to the geographic information and the user intention information is determined from the data storage model, and a second target product corresponding to the product information is determined from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information, and the data storage model stores matching rules for applying for supplementary card products. Based on the first target product and the second target product, determine the sub-card product.

2. The method according to claim 1, characterized in that, The step of obtaining the identifier information from the user's primary card information based on the service request information includes: Based on the business request information, obtain user information; Based on the user information, the user's primary card information and the identifier information of the user's primary card information are determined from the secondary card ordering system.

3. The method according to claim 2, characterized in that, After obtaining user information based on the service request information, the method further includes: If the user's primary card information is not found in the supplementary card ordering system, a prompt message will be sent to the user to apply for an initial primary card.

4. The method according to claim 3, characterized in that, After sending a prompt message to the user requesting an initial primary card if no primary card information is found in the supplementary card ordering system, the method further includes: Receive primary card application information, which is the user's request information for applying for an initial primary card; Based on the primary card application information, complete the initial primary card application process; The initial primary card information is stored in the secondary card ordering system to execute the step of determining the user's primary card information and the identification information of the user's primary card information from the secondary card ordering system based on the user information.

5. The method according to claim 1, characterized in that, The step of determining, based on the geographic information, the product information, and the user intention information, a first target product corresponding to the geographic information and the user intention information from the data storage model, and a second target product corresponding to the product information from the data storage model, includes: Compare the first address in the geographic information with the second address in the user intent information; If the first address and the second address are in the same region, then the marking status corresponding to the first address is determined. The marking status indicates whether the first address has a corresponding regional storage model. The regional storage model is used to store the matching rules for applying for supplementary card products in the location of the first address. If the first address has a marker, then the geographic storage model is determined to be the data storage model, and the data storage model is used to determine the first target product and the second target product; If the first address does not have a marker, then the basic storage model is determined to be the data storage model, wherein the basic storage model is used to store the matching rules for applying for supplementary card products that are common to various regions, and the basic storage model is different from the regional storage model; Based on the data storage model and the geographical information, the first target product is obtained; The second target product is obtained based on the data storage model and the product information.

6. The method according to claim 5, characterized in that, After comparing the first address in the geographic information and the second address in the user intent information, the method further includes: If the first address and the second address are not in the same region, then the basic storage model is determined to be the data storage model. The first target product corresponding to the geographic information and the user intention information is determined from the data storage model; The second target product is obtained based on the data storage model and the product information.

7. The method according to claim 1, characterized in that, After determining the sub-card product based on the first target product and the second target product, the method further includes: Based on the supplementary card product and the regional information, the application quantity of the supplementary card product is determined from the relationship between the supplementary card product and the application quantity pre-stored in the data storage model. The application quantity of the supplementary card product is used by the user to select the number of supplementary cards to apply for.

8. The method according to claim 1, characterized in that, After determining the sub-card product based on the first target product and the second target product, the method further includes: Determine the secondary card library, which includes combination products, including family cards, parent-child cards, and eSIM cards; In response to the user's choice of bundled products, determine the target bundled products; The target product is determined based on the target combination product and the sub-card product; Based on the target product, process the business of the supplementary card.

9. A primary and secondary card ordering device, characterized in that, include: The receiving module is used to receive service request information, which is a user's request to apply for a secondary card; The acquisition module is used to acquire the identifier information from the user's primary card information based on the business request information. The identifier information includes product information and geographic information. The first determining module is used to determine, based on the geographic information, the product information, and the user intention information, a first target product corresponding to the geographic information and the user intention information from the data storage model, and a second target product corresponding to the product information from the data storage model. The user intention information is the user's intended address information for applying for a supplementary card in the business request information. The data storage model stores matching rules for products applying for supplementary cards. The second determining module is used to determine the sub-card product based on the first target product and the second target product.

10. An electronic device, comprising: A processor, and a memory communicatively connected to the processor; The memory stores computer-executed instructions; The processor executes computer execution instructions stored in the memory to implement the primary and secondary card ordering method as described in any one of claims 1 to 8.

11. A computer-readable storage medium, characterized in that, The computer-readable storage medium stores computer-executable instructions, which, when executed by a processor, are used to implement the primary and secondary card ordering method as described in any one of claims 1 to 8.

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