A live broadcast information processing method, a live broadcast system, a device, and a storage medium

Abstract

Embodiments of the present application relate to the field of live broadcast processing, and disclose a live broadcast information processing method, a live broadcast system, equipment and a storage medium, comprising: in response to a marking operation request, recording to-be-processed information in a to-be-answered label; determining a question type corresponding to the to-be-answered label according to the to-be-processed information, and signing and recording in a question library to enable a live broadcast end to record a reply live broadcast paragraph; receiving the reply live broadcast paragraph issued by the live broadcast end, updating the corresponding to-be-answered label in the question library to an answered label, and recording the reply live broadcast paragraph in the answered label for the live broadcast watching user to view. The live broadcast information processing method disclosed in the present application solves the technical problem that user questions are difficult to answer and it is difficult to find answered answers, thereby affecting the user shopping experience, and at least can achieve the convenience of marking questions and recording answers, the convenience of user viewing, and the improvement of user shopping experience and interactive efficiency.

Description

Technical Field

[0001] The present invention relates to the field of live streaming processing, and particularly to a live streaming information processing method, live streaming system, device and storage medium. Background Technology

[0002] In the current e-commerce live streaming environment, interaction within the live stream primarily relies on bullet comments and chat. However, with the increase in the number of viewers, the volume of bullet comments surges, making it difficult for the streamer to address every user's question in a timely manner. This not only affects the user's shopping experience but may also cause users to lose their desire to purchase due to unanswered questions. To improve this situation, this invention provides an efficient user question management and answering mechanism. Summary of the Invention

[0003] The purpose of this invention is to provide at least one live streaming information processing method, live streaming system, device, and storage medium, which can at least solve the technical problem that user questions are difficult to answer and it is difficult to find answered answers, thus affecting the user's shopping experience. It can at least make it easy to mark questions and record answers, so as to facilitate user viewing, improve the user's shopping experience, and increase interaction efficiency.

[0004] To address the aforementioned technical problems, at least one embodiment of this application provides a live streaming information processing method, applied to a user's client, comprising:

[0005] In response to a tagging request from a live stream viewer, the pending information input by the live stream viewer is recorded in the pending response tag.

[0006] Based on the information to be processed, the question type corresponding to the tag to be answered is determined, and the tag to be answered is included in the question library of the corresponding question type, so that the live broadcast terminal can record the live broadcast segment of the answer associated with the question type corresponding to the tag to be answered;

[0007] The system receives a live stream segment from the live streaming terminal that corresponds to the question type of the pending-response tag, updates the corresponding pending-response tag in the question database to the answered tag, and records the live stream segment in the answered tag for the live streaming viewers to view.

[0008] At least one embodiment of this application also provides a live streaming information processing method, applied to a live streaming terminal, including:

[0009] Identify the tags to be answered corresponding to the live video and the question database corresponding to the tags to be answered;

[0010] In response to the screen recording operation of the live streamer's reply, the target question type and the corresponding unanswered tag are determined from the question database, and the live stream content of the live streamer answering the target question type is recorded to generate a reply live stream segment associated with the unanswered tag corresponding to the target question type;

[0011] The live response segment is sent to the user terminal corresponding to the unanswered tag, so that the user terminal updates the corresponding unanswered tag in the question database to the answered tag, and records the live response segment in the answered tag for the live broadcast viewing user to view.

[0012] At least one embodiment of this application also provides a live streaming system, including a user terminal and a live streaming terminal;

[0013] The user terminal is used to respond to the tagging operation request of the live broadcast viewer, record the pending information input by the live broadcast viewer in the pending reply tag, determine the question type corresponding to the pending reply tag according to the pending information, and include the pending reply tag in the question library of the corresponding question type, so that the live broadcast terminal records the reply live broadcast segment associated with the question type corresponding to the pending reply tag;

[0014] The live streaming client is used to record a live stream segment of the response associated with the question type corresponding to the tag to be answered, and to send the live stream segment of the response to the user client;

[0015] The user terminal is also used to receive a live response segment from the live streaming terminal that is associated with the question type corresponding to the pending response tag, update the corresponding pending response tag in the question database to the answered tag, and record the live response segment in the answered tag for the live streaming viewers to view.

[0016] At least one embodiment of this application also provides an electronic device, including: at least one processor; and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor, the instructions being executed by the at least one processor to enable the at least one processor to perform the above-described live information processing method.

[0017] At least one embodiment of this application also provides a computer-readable storage medium storing a computer program that, when executed by a processor, implements the above-described live broadcast information processing method.

[0018] The live streaming information processing method, live streaming system, device, and storage medium provided in the embodiments of this application tag and record the user-submitted information in pending response tags. These tags are then stored in a question database according to their corresponding question types, facilitating viewing of the pending response tags by the live streaming end. The system also records live stream responses associated with the question types corresponding to the pending response tags. Upon receiving these responses, the user's end updates the tags to "answered," allowing the user to see that their questions have been answered and to access relevant content by watching the live stream responses. This facilitates tagging questions and recording answers, improving user experience and interaction efficiency. Furthermore, the pending response tags allow the live streaming end to easily view relevant question types, while the answered tags allow users to see that their questions have been answered. In short, the use of tags makes it convenient for the broadcaster to view unanswered questions and for users to see the broadcaster's responses, improving the user viewing experience and interaction efficiency, increasing user engagement, and facilitating optimized information management, ultimately improving sales conversion rates.

[0019] In some optional embodiments, the information to be processed includes user identity information and at least one question; the tag to be answered is associated with the user identity information;

[0020] The process by which a live stream viewer views the live stream response segment includes:

[0021] In response to the live stream viewer's reply viewing request, obtain the identity information of the live stream viewer corresponding to the reply viewing request;

[0022] Based on the identity information, the system matches the answered tags corresponding to the identity information from the question database, and plays the corresponding live broadcast segments of the answered tags for the live broadcast viewers to view.

[0023] In some optional embodiments, the step of determining the question type corresponding to the tag to be answered based on the information to be processed, and adding the tag to be answered to the question database of the corresponding question type, includes:

[0024] The information to be processed is identified, and the question keywords corresponding to the information to be processed are determined;

[0025] The question keywords corresponding to the information to be processed are matched with the keywords of each question type to determine the question type corresponding to the tag to be answered, and the tag to be answered is included in the question database of the corresponding question type.

[0026] In some optional embodiments, the step of determining the question type corresponding to the tag to be answered based on the information to be processed, and adding the tag to be answered to the question database of the corresponding question type, includes:

[0027] When the information to be processed is determined to have multiple problem types, the key features corresponding to each of the multiple problem types are determined;

[0028] The key features corresponding to the multiple question types are compared in terms of popularity. The question library corresponding to the question type with the highest popularity is used as the inclusion path, and the unanswered tag is included in the question library corresponding to the question type with the highest popularity.

[0029] In some optional embodiments, the received live video segment containing the response to the question type corresponding to the tag to be answered includes:

[0030] When the question types recorded by the tag to be answered are multiple, the live video receives each live answer segment associated with each question type corresponding to the tag to be answered.

[0031] The live stream segment formed by splicing together the individual response live stream segments is used as the total response live stream segment associated with the tag to be responded to.

[0032] In some optional embodiments, when there are multiple tags corresponding to the target question type, the step of sending the live response segment to the user terminal corresponding to the tag to be answered includes:

[0033] Based on the target question type associated with the live response segment, multiple unanswered tags corresponding to the target question type are all identified as target response tags;

[0034] The live response segments are then sent to the user terminals corresponding to each target response tag. Attached Figure Description

[0035] One or more embodiments are illustrated by way of example with reference to the accompanying drawings, and these illustrative descriptions do not constitute a limitation on the embodiments.

[0036] Figure 1 This is a flowchart of a live streaming information processing method provided in one embodiment of this application. Figure 1 ;

[0037] Figure 2 This is a flowchart of a live streaming information processing method provided in one embodiment of this application. Figure 2 ;

[0038] Figure 3 This is a flowchart of a live streaming information processing method provided in one embodiment of this application. Figure 3 ;

[0039] Figure 4 This is a flowchart of a live streaming information processing method provided in one embodiment of this application. Figure 4 ;

[0040] Figure 5 This is a flowchart of a live streaming information processing method provided in one embodiment of this application. Figure 5 ;

[0041] Figure 6 This is a flowchart of a live streaming information processing method provided in another embodiment of this application. Figure 1 ;

[0042] Figure 7 This is a schematic diagram of the operation of a live streaming information processing method provided in another embodiment of this application on a live streaming terminal;

[0043] Figure 8 This is a flowchart of a live streaming information processing method provided in another embodiment of this application. Figure 2 ;

[0044] Figure 9 This is a schematic diagram of a live streaming system provided in another embodiment of this application;

[0045] Figure 10 This is a schematic diagram of the structure of an electronic device provided in another embodiment of this application;

[0046] Figure 11 This is a schematic diagram of the structure of a computer-readable storage medium provided in another embodiment of this application. Detailed Implementation

[0047] To make the objectives, technical solutions, and advantages of the embodiments of this application clearer, the various embodiments of this application will be described in detail below with reference to the accompanying drawings. However, those skilled in the art will understand that many technical details have been provided in the various embodiments of this application to help readers better understand this application. However, the technical solutions claimed in this application can be implemented even without these technical details and various changes and modifications based on the following embodiments. The division of the various embodiments below is for the convenience of description and should not constitute any limitation on the specific implementation of this application. The various embodiments can be combined with and referenced by each other without contradiction.

[0048] To facilitate understanding of the embodiments of this application, relevant content about live shopping will be introduced first.

[0049] In the current e-commerce live streaming environment, interaction within the live stream primarily relies on bullet comments and chat. However, with the increase in the number of viewers, the volume of bullet comments surges, making it difficult for the streamer to address every user's question in a timely manner. This not only affects the user's shopping experience but may also cause users to lose their desire to purchase due to unanswered questions. To improve this situation, this invention provides an efficient user question management and answering mechanism.

[0050] Based on this, the following problems exist in existing live shopping technologies:

[0051] 1. Overload of bullet comments: In high-traffic live streaming rooms, the number of bullet comments is enormous, making it difficult for the streamer to pay attention to all users' questions in a timely manner, and some users' questions cannot be answered in a timely manner.

[0052] 2. Low user engagement: If questions are not answered in a timely manner, users may lose interest, thereby reducing interaction and willingness to purchase.

[0053] 3. Difficulty in information management: The barrage and comments in the live broadcast room are disorganized and lack effective management and classification, making it difficult for the streamer and operations staff to handle user issues efficiently.

[0054] 4. Poor user experience: If users miss the host's answer to their questions during the live stream, it is difficult for them to find their previous questions and answers again, which affects user satisfaction and loyalty.

[0055] To address the technical problem of user questions being difficult to answer and answers being hard to find, thus affecting the user shopping experience, this invention proposes a live streaming information processing method. The implementation details of the live streaming information processing method in this embodiment are described below. The following content is only for ease of understanding and is not necessary for implementing this solution.

[0056] Example 1:

[0057] The live streaming information processing method of this embodiment can be applied to electronic devices with communication, computing, and data storage capabilities. The live streaming information processing method provided in this embodiment is applied to the user's terminal, which is the live streaming interface viewing terminal. The specific process of the live streaming information processing method can be as follows: Figure 1 As shown, steps 101-103 are included, specifically:

[0058] Step 101: In response to the tagging operation request from the live stream viewer, record the pending information input by the live stream viewer in the pending response tag;

[0059] Specifically, on the user's live streaming interface, a tag will appear when the user enters a relevant question. Clicking the tag will trigger a tagging request, and the user's input will be recorded in the pending response tag. This allows the user to ask relevant questions and generate pending response tags for the broadcaster to view, improving the convenience and efficiency of user-broadcast interaction.

[0060] In some examples, the information to be processed includes user identity information and at least one question; the tag to be answered is associated with the user identity information so that the corresponding tag to be answered is associated with the user through the identity identifier, thereby making it easier for the user to view the relevant answer through the corresponding tag and improving the ease of use.

[0061] The user identity information can be the user's ID information when logging into the live shopping platform.

[0062] Step 102: Determine the question type corresponding to the tag to be answered based on the information to be processed, and include the tag to be answered in the question library of the corresponding question type, so that the live broadcast terminal can record the live broadcast segment of the answer associated with the question type corresponding to the tag to be answered.

[0063] Specifically, the pending information records question information, and the question types raised by different users may be different. By determining the question type corresponding to the tag to be answered, it is convenient to move the tag to be answered into the corresponding question database. This allows the live streaming terminal to discover the tag to be answered and its corresponding question type in the question database, and then record the live streaming segment of the answer associated with the question type corresponding to the tag to be answered. This allows the live streaming terminal to discover the questions raised by users in a timely manner, and to collect questions to form a corresponding question database for unified answers, so that the tags corresponding to multiple questions of the same type can be answered.

[0064] In some embodiments, step 102, such as Figure 2 As shown, it includes:

[0065] Step 1021: Identify the information to be processed and determine the question keywords corresponding to the information to be processed;

[0066] Step 1022: Match the question keywords corresponding to the information to be processed with the keywords of each question type to determine the question type corresponding to the tag to be answered, and include the tag to be answered in the question database of the corresponding question type.

[0067] Specifically, a keyword library for different question types is pre-built in the system. Once the question keywords corresponding to the information to be processed are determined, the corresponding question type can be quickly matched by matching these keywords with the pre-built keyword library. This allows the question tag to be added to the corresponding question type's question library for easy viewing by the live streaming client. By classifying questions by type, it is convenient to categorize and organize multiple different question tags, so that the live streaming client can uniformly distribute the response live stream segment after answering a question of a certain type.

[0068] In some examples, the types of questions related to live shopping can be divided into eight categories: 1. Price-related questions; 2. Product discount questions; 3. Product quality and performance questions; 4. After-sales service questions; 5. User experience questions; 6. Technical parameter questions; 7. Environmental and health questions; 8. Purchase channel questions.

[0069] Correspondingly, the keywords for each question type are as follows: 1. Price-related questions: ① What is the specific selling price of the product? ② Are there any promotional activities or discounts? ③ Is the price competitive compared to other brands? 2. Product discount-related questions: ① Are there any free gifts or additional services with the purchase of this product? ② Are there any discounts for purchases over a certain amount or bundled packages? ③ Are there any additional discounts for members? 3. Product function-related questions: ① What are the specific functions of the product? ② How do I use a particular function? ③ What are the advantages of this product compared to other models? 4. Product quality and performance-related questions: ① What is the product's energy efficiency ratio? ② What is the product's lifespan? ③ What is the product's noise level? 5. After-sales service-related questions: ① What is the product's warranty policy? ② How are installation and repair services arranged? ③ Is on-site service provided? 6. User experience-related questions: ① Is the product easy to operate? ② What is the product's appearance design like? ③ What is the user experience of the product like? 7. Technical parameter-related questions: ① What are the product's dimensions and weight? ② What are the product's power and voltage? ③ What are the product's interfaces and connection methods? 7. Environmental and Health Issues: ① Does the product meet environmental standards? ② Does the product have air purification or antibacterial functions? ③ Is the product low in radiation? 8. Purchase Channel Issues: ① Besides the live stream, what other channels are available for purchase? ② Are there price differences between online and offline? ③ Does the product support installment payments?

[0070] By categorizing questions, it becomes easier to answer multiple unanswered tags of the same type simultaneously, thus improving the efficiency of user interaction with the live stream.

[0071] In some embodiments, the user-submitted information may contain multiple problem types. In this case, such as Figure 3 As shown, step 102 includes:

[0072] Step 1023: When the problem type determined by the information to be processed is multiple, determine the key features corresponding to each of the multiple problem types;

[0073] Step 1024: Compare the popularity of the key features corresponding to the multiple question types, take the question library corresponding to the question type with the highest popularity as the inclusion path, and include the unanswered tag in the question library corresponding to the question type with the highest popularity.

[0074] Specifically, by including the tags to be answered in the question library corresponding to the most popular question types, the questions with the highest popularity can be answered first, thus ensuring that the most popular question types are answered first by the live broadcast platform. This allows the live broadcast platform to answer the most tags to be answered, making it easier for multiple users to quickly find the corresponding answers.

[0075] In some cases, when there are multiple question types identified for the information to be processed, after the most popular question type is answered, the other question types can be answered sequentially in the live broadcast to form a response live broadcast segment, and then the feedback can be sent to the user's terminal for the user to view.

[0076] Step 103: Receive the live stream segment of the reply associated with the question type corresponding to the pending reply tag from the live stream terminal, update the corresponding pending reply tag in the question database to the replied tag, and record the reply live stream segment in the replied tag for the live stream viewers to view.

[0077] Specifically, after receiving a response to a live stream segment, the "Pending Reply" tag is updated to the "Replied" tag. This makes it easier for live stream viewers to find that their questions have been answered, and they can then open the live stream segment with the "Replied" tag to view the response. This allows users to quickly find the answer and improves their user experience.

[0078] In some cases, the user's identity information is associated with the tag to be answered;

[0079] like Figure 4 As shown, the process by which a live stream viewer views the live stream response segment includes:

[0080] Step 201: In response to the live stream viewer's reply viewing request, obtain the identity information of the live stream viewer corresponding to the reply viewing request;

[0081] Step 202: Based on the identity information, match the answered tags corresponding to the identity information from the question database, and play the corresponding live broadcast segments of the answered tags for the live broadcast viewers to view.

[0082] Specifically, after being updated to the "answered" tag, the relevant information is still recorded in the "answered" tag in the question library. When a user clicks on the question library and selects the "answered" tag, the system can respond to the live stream viewer's request to view the answer. This allows the system to easily expand the live stream segment of the answer recorded in the selected "answered" tag according to the user's needs, making it convenient for the user to select and view the answer and improving the user interaction experience.

[0083] In some examples, the question database is located within the live stream room. When a user enters the live stream room, they can select the "answered" tag from the question database to view the answers. Considering that users may leave the live stream room, in this embodiment, after the "pending reply" tag is updated to the "answered" tag, the "answered" tag is pushed as a message to the user's message center to notify the user. After the user leaves the live stream room, they can select the relevant message from the message center list to view the answer to the live stream segment.

[0084] In some embodiments, when a user's question records multiple question types, the system receives a live video segment of the response associated with the question type corresponding to the tag to be answered, such as... Figure 5 As shown, it includes:

[0085] Step 301: When there are multiple question types recorded by the tag to be answered, receive the live response segments in the live video that are associated with each question type corresponding to the tag to be answered.

[0086] Step 302: The live stream segment formed by splicing the various reply live stream segments is used as the total reply live stream segment associated with the tag to be replied to.

[0087] Specifically, the live streaming client generates corresponding live stream segments for different question types. When there are multiple question types recorded by the tag to be answered, it can receive the live stream segments associated with each question type recorded by the tag to be answered. This makes it convenient to combine the live stream segments to form a total live stream segment associated with the tag to be answered, allowing users to view the answer content for each question type at once without switching between different live stream segments, thus improving the user experience.

[0088] The live streaming information processing method provided in this embodiment tags and records the user-submitted information into "pending response" tags. These tags are then stored in a question database based on their corresponding question types, making it convenient for the live streaming client to view them. The method also records live stream responses associated with the question types corresponding to the "pending response" tags. When the user receives these responses, the live stream is updated with a "answered" tag, allowing the user to see that their question has been answered and to access the relevant content by watching the response live stream. This facilitates marking questions and recording answers, improving user experience and interaction efficiency. Furthermore, the "pending response" tags allow the live streaming client to easily view unanswered question types, while the "answered" tags allow users to see that their questions have been answered. In short, the use of tags makes it convenient for the streamer to view unanswered questions and for users to see the streamer's responses, improving the viewing experience and interaction efficiency, increasing user engagement, and facilitating optimized information management, ultimately improving sales conversion rates.

[0089] In summary, the live broadcast information processing method provided in this embodiment has the following effects:

[0090] 1. Improve interaction efficiency: Through the tag and question bank functions, broadcasters can manage user questions more efficiently, reduce omissions, and improve interaction efficiency.

[0091] 2. Enhance user experience: Users can use tags and playback functions to ensure their questions are answered, thereby improving satisfaction and loyalty.

[0092] 3. Increase user engagement: Users can still view questions and answers after the live stream ends, increasing the likelihood of users returning to the live stream and improving user engagement.

[0093] 4. Optimize information management: The question database and screen recording function help broadcasters and operations staff better manage live broadcast information and improve work efficiency.

[0094] 5. Improve sales conversion rate: By answering user questions in a timely manner and eliminating user doubts, it helps to increase purchase intention and improve sales conversion rate.

[0095] Example 2:

[0096] The live streaming information processing method of this embodiment can be applied to electronic devices with communication, computing, and data storage capabilities. The live streaming information processing method provided in this embodiment is applied to a live streaming terminal, which is the live streaming scene terminal for the broadcaster. The specific process of this live streaming information processing method can be as follows: Figure 6 As shown, steps 401-403 include:

[0097] Step 401: Determine the unanswered tags corresponding to the live video and the question database corresponding to the unanswered tags;

[0098] Specifically, the broadcaster's interface contains a question library with different question types. When a new tag to be answered is added to the question library, the corresponding question library on the broadcaster's interface can provide a prompt, so that the broadcaster can determine the tag to be answered corresponding to the live video and the question library corresponding to the tag to be answered, and then prepare to answer and process it, so that the live broadcaster can answer each tag to be answered in a timely manner.

[0099] In some examples, question databases for different question types can be sorted by dimensions such as time and popularity, helping broadcasters prioritize answering trending questions. In this embodiment, for example... Figure 7 As shown, different question databases are sorted according to the popularity of the questions asked. The popularity of a question is the number of unanswered tags recorded in the question database. The more tags recorded, the higher the popularity.

[0100] Step 402: In response to the screen recording operation of the live streamer's reply, determine the target question type and the corresponding unanswered tag from the question database, record the live stream content of the live streamer answering the target question type, and generate a reply live stream segment associated with the unanswered tag corresponding to the target question type.

[0101] Specifically, after the live streamer selects the corresponding question bank, they can click the "Record Answer" button to receive a screen recording of their response, thus recording the live stream's response to the relevant questions.

[0102] Step 403: The live response segment is sent to the user terminal corresponding to the pending response tag, so that the user terminal updates the pending response tag in the question database to the answered tag and records the live response segment in the answered tag for the live viewing user to view.

[0103] In some embodiments, when there are multiple tags corresponding to the target question type, the step of sending the live response segment to the user terminal corresponding to the tag to be answered is as follows: Figure 8 As shown, it includes:

[0104] Step 4031: Based on the target question type associated with the live response segment, determine all the multiple unanswered tags corresponding to the target question type as target response tags;

[0105] Step 4032: Send the live response segment to the user terminal corresponding to each target response tag.

[0106] Specifically, after a live streamer answers a question from a question bank of a certain type and forms a response segment, the response can be simultaneously sent to the corresponding pending tags in the question bank. This allows for simultaneous responses to multiple users asking questions, improving interaction efficiency and ultimately enhancing user experience and sales conversion rates.

[0107] Example 3:

[0108] Another embodiment of this application relates to a live streaming system. The implementation details of this embodiment's live streaming system are described below. The following content is for ease of understanding and is not essential for implementing this solution. The schematic diagram of this embodiment's live streaming system can be seen as follows: Figure 9 As shown, it includes the user terminal 801 and the live streaming terminal 802;

[0109] User terminal 801 is used to respond to the tagging operation request of the live broadcast viewer, record the pending information input by the live broadcast viewer in the pending reply tag, determine the question type corresponding to the pending reply tag according to the pending information, and include the pending reply tag in the question library of the corresponding question type, so that the live broadcast terminal records the reply live broadcast segment associated with the question type corresponding to the pending reply tag;

[0110] The live streaming terminal 802 is used to record a live stream segment of the response associated with the question type corresponding to the tag to be answered, and to send the live stream segment of the response to the user terminal 801.

[0111] The user terminal 801 is also used to receive the live broadcast segment of the reply associated with the question type corresponding to the pending reply tag sent by the live broadcast terminal 802, update the corresponding pending reply tag in the question database to the replied tag, and record the reply live broadcast segment in the replied tag for the live broadcast viewing user to view.

[0112] It is worth mentioning that all modules involved in this embodiment are logical modules. In practical applications, a logical unit can be a physical unit, a part of a physical unit, or a combination of multiple physical units. Furthermore, to highlight the innovative aspects of this application, this embodiment does not introduce units that are not closely related to solving the technical problems proposed in this application; however, this does not mean that other units are absent in this embodiment.

[0113] Example 4:

[0114] Another embodiment of this application relates to an electronic device, such as... Figure 10As shown, it includes: at least one processor 901; and a memory 902 communicatively connected to the at least one processor 901; wherein the memory 902 stores instructions executable by the at least one processor 901, the instructions being executed by the at least one processor 901 to enable the at least one processor 901 to perform the live broadcast information processing method in the above embodiments.

[0115] The memory and processor are connected via a bus, which can include any number of interconnecting buses and bridges, connecting various circuits of one or more processors and memories. The bus can also connect various other circuits, such as peripheral devices, voltage regulators, and power management circuits, which are well known in the art and will not be described further herein. The bus interface provides an interface between the bus and the transceiver. The transceiver can be a single element or multiple elements, such as multiple receivers and transmitters, providing a unit for communicating with various other devices over a transmission medium. Data processed by the processor is transmitted over the wireless medium via an antenna, which further receives data and transmits it to the processor.

[0116] The processor manages the bus and general processing, and also provides various functions, including timing, peripheral interfaces, voltage regulation, power management, and other control functions. Memory is used to store data used by the processor during operation.

[0117] Example 5:

[0118] Another embodiment of this application relates to a computer-readable storage medium, such as... Figure 11 As shown, a computer program 31 is stored. When the computer program 31 is executed by the processor, it implements the above-described method embodiment.

[0119] That is, those skilled in the art will understand that all or part of the steps in the methods of the above embodiments can be implemented by a program instructing related hardware. This program is stored in a storage medium and includes several instructions to cause a device (which may be a microcontroller, chip, etc.) or processor to execute all or part of the steps of the methods described in the various embodiments of this application. The aforementioned storage medium includes various media capable of storing program code, such as USB flash drives, portable hard drives, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0120] Those skilled in the art will understand that the above embodiments are specific embodiments for implementing this application, and in practical applications, various changes can be made to them in form and detail without departing from the spirit and scope of this application.

Claims

1. A live information processing method applied to a user end, characterized in that, The method comprises the steps of: in response to a tagging operation request of a live viewing user, recording information input by the live viewing user in a to-be-answered label; determining a question type corresponding to the to-be-answered label according to the information to be processed, and including the to-be-answered label in a question library of the corresponding question type, so as to associate a reply live paragraph of the question type corresponding to the to-be-answered label with a live end; receiving the reply live paragraph associated with the question type corresponding to the to-be-answered label and issued by the live end, updating the corresponding to-be-answered label in the question library to a replied label, and recording the reply live paragraph in the replied label for the live viewing user to view; wherein, after the to-be-answered label is updated to the replied label, the replied label is pushed to a message center of the user as a message; the step of determining the question type corresponding to the to-be-answered label according to the information to be processed and including the to-be-answered label in the question library of the corresponding question type comprises the steps of: when the question type determined by the information to be processed is multiple, determining key features corresponding to the multiple question types respectively; performing a heat comparison on the key features corresponding to the multiple question types respectively, taking a question library of a question type with the highest heat as an inclusion path, and including the to-be-answered label in the question library of the question type with the highest heat.

2. The live information processing method of claim 1, wherein, the information to be processed comprises user identity information and at least one question information; the to-be-answered label is associated with the user identity information; the process of the live viewing user viewing the reply live paragraph comprises the steps of: in response to a reply viewing request of the live viewing user, acquiring identity information of the live viewing user corresponding to the reply viewing request; based on the identity information, matching a replied label corresponding to the identity information from the question library, and playing a corresponding reply live paragraph in the replied label for the live viewing user to view.

3. The live information processing method of claim 1, wherein, the step of determining the question type corresponding to the to-be-answered label according to the information to be processed and including the to-be-answered label in the question library of the corresponding question type comprises the steps of: identifying the information to be processed to determine a questioning keyword corresponding to the information to be processed; matching the questioning keyword corresponding to the information to be processed with keywords of each question type to determine the question type corresponding to the to-be-answered label, and including the to-be-answered label in the question library of the corresponding question type.

4. The live information processing method of claim 1, wherein, the step of receiving the reply live paragraph associated with the question type corresponding to the to-be-answered label and issued by the live end comprises the steps of: when the question type recorded by the to-be-answered label is multiple, receiving each reply live paragraph associated with each question type corresponding to the to-be-answered label in a live video; splicing the each reply live paragraph to form a live paragraph as a total reply live paragraph associated with the to-be-answered label. 5.A method for processing live information, applied to a live end, and having the characteristics that, The method comprises the steps of: determining a to-be-answered label corresponding to a live video and a question library corresponding to the to-be-answered label; The determining of the to-be-answered label corresponding to the live video and the question bank corresponding to the to-be-answered label comprises: when the question type determined by the to-be-answered label of the live video is multiple, determining key features corresponding to the multiple question types respectively; performing heat comparison on the key features corresponding to the multiple question types respectively, taking the question bank corresponding to the question type with the highest heat as an inclusion path, and including the to-be-answered label in the question bank corresponding to the question type with the highest heat; In response to a reply screen recording operation of a live streamer, a target question type and a to-be-answered label corresponding to the target question type are determined from the question bank, and a live stream content in which the live streamer answers the target question type is recorded to generate a reply live segment associated with the to-be-answered label corresponding to the target question type; The reply live segment is sent to a user terminal corresponding to the to-be-answered label, so that the user terminal updates a corresponding to-be-answered label in the question bank to a replied label, and records the reply live segment in the replied label for live viewing users to view; wherein, after the to-be-answered label is updated to the replied label, the replied label is pushed to a message center of the user as a message.

6. The live information processing method of claim 5, wherein, When the number of to-be-answered labels corresponding to the target question type is multiple, the sending of the reply live segment to the user terminal corresponding to the to-be-answered label comprises: Based on the target question type associated with the reply live segment, the multiple to-be-answered labels corresponding to the target question type are all determined as target reply labels; The reply live segment is sent to a user terminal corresponding to each target reply label.

7. A live system, characterized in that The system comprises a user terminal and a live terminal; The user terminal is configured to, in response to a tagging operation request of a live viewing user, record to-be-processed information input by the live viewing user in a to-be-answered label, determine a question type corresponding to the to-be-answered label according to the to-be-processed information, and include the to-be-answered label in a question bank of the corresponding question type, so that the live terminal records a reply live segment associated with the question type corresponding to the to-be-answered label; The determination of the question type corresponding to the to-be-answered label according to the to-be-processed information and the inclusion of the to-be-answered label in the question bank of the corresponding question type comprises: when the question type determined by the to-be-processed information is multiple, determining key features corresponding to the multiple question types respectively; performing heat comparison on the key features corresponding to the multiple question types respectively, taking the question bank corresponding to the question type with the highest heat as an inclusion path, and including the to-be-answered label in the question bank corresponding to the question type with the highest heat; The live terminal is configured to record a reply live segment associated with the question type corresponding to the to-be-answered label, and send the reply live segment to the user terminal. The user terminal is further configured to receive a reply live paragraph corresponding to the question type associated with the to-be-answered label issued by the live terminal, update the corresponding to-be-answered label in the question library to an answered label, and record the reply live paragraph in the answered label for the live viewing user to view; and push the answered label to the message center of the user as a message after the to-be-answered label is updated to the answered label.

8. An electronic device, comprising: The live information processing method comprises the following steps: at least one processor; and a memory connected to the at least one processor in communication; wherein the memory stores instructions executable by the at least one processor, and the instructions are executed by the at least one processor to enable the at least one processor to execute the live information processing method according to any one of claims 1 to 4 or the live information processing method according to any one of claims 5 to 6.

9. A computer readable storage medium storing a computer program, characterized in that, The computer program is executed by the processor to implement the live information processing method according to any one of claims 1 to 4 or the live information processing method according to any one of claims 5 to 6.

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