Intelligent prompting method and device, corresponding cloud platform, vehicle, device and medium
Through the intelligent prompt method, the vehicle usage-related information is used to determine whether there is a situation that may shorten the battery life, and provide relevant prompts, which solves the problem of shortening the battery life of the vehicle, improves the service life and reduces the cost of using the vehicle.
Patent Information
- Application Number
- CN202311517031.X
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2023-11-14
- Publication Date
- 2025-05-16
AI Technical Summary
If the vehicle is not placed for a long time or the electrical appliances in the car are not used at the time, it will abnormally shorten the life of the vehicle battery, resulting in an increase in the cost of using the vehicle.
An intelligent prompt method is provided, by receiving vehicle usage-related information, to determine whether there is a situation where the battery life may be abnormally shortened, and when the judgment result is positive, the associated prompt is provided to the mobile terminal of the vehicle and/or the vehicle user.
By identifying situations that may cause abnormally shortening the life of the vehicle battery and providing intelligent tips, users can correct inappropriate car use behavior, thereby improving the service life of the battery and reducing the cost of using the vehicle.
Smart Images

Figure CN120003405A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the field of vehicle technology, and more specifically, to an intelligent prompting method, an intelligent prompting device, and a corresponding cloud platform, a vehicle, a computer device, and a computer-readable storage medium. Background Art
[0002] The battery is an important part of the vehicle. The service life of the battery is closely related to the use of the vehicle. If the vehicle is left unused for a long time or the in-vehicle electrical appliances are used improperly, the life of the vehicle battery will be abnormally shortened, resulting in increased vehicle use costs.
[0003] Therefore, there is a need for a solution to the above-mentioned problems. Summary of the invention
[0004] An object of the present invention is to provide an intelligent prompting solution for a vehicle, so as to at least partially solve or alleviate the above-mentioned problems.
[0005] According to a first aspect of the present invention, there is provided an intelligent prompting method, comprising:
[0006] Receiving step: receiving usage-related information about usage of the vehicle from the vehicle;
[0007] Determination step: determining whether there is a situation that may abnormally shorten the battery life of the vehicle based on the usage-related information;
[0008] Providing step: when the judgment result is affirmative, providing a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle.
[0009] According to a second aspect of the present invention, there is provided an intelligent prompting device, comprising:
[0010] a receiving device configured to receive usage-related information about usage of the vehicle from the vehicle;
[0011] A determination device configured to: determine whether there is a situation that may abnormally shorten the battery life of the vehicle based on the usage-related information;
[0012] The providing device is configured to provide a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle when the judgment result is affirmative.
[0013] According to a third aspect of the present invention, there is provided a cloud platform, comprising the intelligent prompting device according to the second aspect of the present invention.
[0014] According to a fourth aspect of the present invention, there is provided a vehicle, comprising a vehicle controller, wherein the vehicle controller is configured to:
[0015] obtaining usage-related information regarding usage of the vehicle;
[0016] Uploading the usage-related information to a cloud platform, wherein the cloud platform is configured to: receive the usage-related information; determine, based on the usage-related information, whether there is a situation that may abnormally shorten the battery life of the vehicle; and, if the determination result is affirmative, provide a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle;
[0017] Upon receiving the prompt from the cloud platform, the prompt is provided to the central control system of the vehicle for presentation to a user of the vehicle.
[0018] According to a fifth aspect of the present invention, a computer device is provided, comprising a memory and a processor, wherein the memory stores computer instructions, which, when executed by the processor, cause the intelligent prompt method according to the first aspect of the present invention to be executed.
[0019] According to a sixth aspect of the present invention, there is provided a non-transitory computer-readable storage medium having computer instructions stored thereon, which, when executed by a processor, cause the intelligent prompt method according to the first aspect of the present invention to be executed.
[0020] By utilizing the solution of the present invention, situations that may abnormally shorten the life of a vehicle battery can be identified, and intelligent prompts can be provided to the vehicle and / or the vehicle user's mobile terminal accordingly for the identified situations. The vehicle user can thereby be reminded, which is beneficial for the user to correct and reduce inappropriate use of the vehicle that may result in an abnormal shortening of the vehicle battery life, thereby increasing the battery service life and reducing the cost of using the vehicle. BRIEF DESCRIPTION OF THE DRAWINGS
[0021] Non-limiting and non-exhaustive embodiments of the present invention are described, by way of example, with reference to the following drawings, in which:
[0022] Figure 1 is a flow chart schematically illustrating an intelligent prompting method according to an embodiment of the present invention;
[0023] Figure 2 is a block diagram schematically illustrating an intelligent prompting device according to an embodiment of the present invention;
[0024] Figure 3 A schematic diagram of a system embodying the present invention is shown. DETAILED DESCRIPTION
[0025] In order to make the above and other features and advantages of the present invention clearer, the present invention is further described below in conjunction with the accompanying drawings. The accompanying drawings constitute a part of this application and are used to illustrate the present invention together with the embodiments of the present invention. For the purpose of clarity and simplification, detailed specific descriptions of known functions and structures of the devices, devices and / or equipment described herein will be omitted when they may obscure the subject matter of the present invention. It should be understood that the specific embodiments given herein are for the purpose of explaining to those skilled in the art and are only exemplary and non-restrictive.
[0026] The features described herein may be embodied in different forms and should not be construed as being limited to the embodiments described herein. Rather, the embodiments described herein are provided only to illustrate some of the many possible ways of implementing the devices and / or systems described herein, which will be apparent after understanding the disclosure of the present application.
[0027] As used herein, the term "and / or" includes any one of the associated listed items and any combination of any two or more of the associated listed items.
[0028] Although terms such as "first," "second," and "third" may be used herein to describe various components, parts, portions, or elements, these components, parts, portions, or elements are not limited by these terms. Rather, these terms are only used to distinguish one component, part, portion, or element from another component, part, portion, or element. Therefore, without departing from the teachings of the present invention, a first component, part, portion, or element mentioned herein may also be referred to as a second component, part, portion, or element.
[0029] The terms used herein are only used to describe various embodiments and are not used to limit the present disclosure. Unless the context clearly indicates otherwise, "a", "an" and "the" are intended to include plural forms as well. The terms "include", "comprise" and "have" specify the presence of stated features, operations, components, elements and / or combinations thereof, but do not exclude the presence or addition of one or more other features, operations, components, elements and / or combinations thereof.
[0030] In the following description, many specific details are set forth to provide a thorough understanding of the present invention. However, it will be apparent to one of ordinary skill in the art that the present invention does not need to be practiced using the specific details. In other cases, well-known steps or operations are not described in detail to avoid obscuring the present invention.
[0031] refer to Figure 1, showing an intelligent prompting method 100 according to an embodiment of the present invention. The method 100 may include a receiving step S101, a judging step S102, and a providing step S103, which may be performed by the intelligent prompting device of the present invention (hereinafter referred to as Figure 2 Description) to execute.
[0032] In the receiving step S101, use-related information about the use of the vehicle may be received from the vehicle. Here, "use-related information" may be broadly understood to include, for example, but not limited to: information related to the operation of the vehicle (such as starting, shutting down, driving, etc.) during the use of the vehicle, information related to the use or status of vehicle components (such as the engine, on-board electrical components, etc.) (such as the power-on status of on-board electrical components, etc.); information related to the status of the vehicle (such as parking) during the period when the vehicle is not in use, and information related to the status of vehicle components. The on-board electrical components may include, for example, but not limited to: lights, air conditioning, audio, instruments, etc. The vehicle may be, for example, but not limited to, a fuel vehicle.
[0033] In the judgment step S102, it can be judged whether there is a situation that may abnormally shorten the battery life of the vehicle based on the received usage-related information. Here, "a situation that may abnormally shorten the battery life of the vehicle" should be broadly understood as any possible situation in which there is incorrect or improper use of the vehicle and the incorrect or improper use of the vehicle may involve the use of the battery of the vehicle or may affect the life of the battery of the vehicle.
[0034] In the providing step S103 , when the determination result of the determining step S102 is affirmative, a prompt associated with the situation may be provided to the vehicle and / or a mobile terminal such as a mobile phone of a user of the vehicle.
[0035] In one embodiment, the usage-related information may include at least one of the following information: first information: the mileage of the vehicle in a recent period of time; second information: the startup time taken to start the vehicle for the last time; third information: the startup interval time between the two most recent starts of the vehicle; fourth information: the power-on status of one or more on-board electrical devices of the vehicle when and / or after the vehicle was last shut down.
[0036] In the case where the usage-related information includes the first information, the judgment step S102 may include: when the mileage in the first information is less than the mileage threshold, judging that there is a first situation that may abnormally shorten the battery life of the vehicle. The recent period of time in the first information and the mileage threshold may be appropriately determined according to the situation. As an example and not a limitation, the recent period of time may be 10 days, and the corresponding mileage threshold may be 20 kilometers or a longer or shorter distance.
[0037] In the case where the usage-related information includes the second information, the determination step S102 may include: when the startup time in the second information is greater than a startup time threshold, determining that there is a second situation that may abnormally shorten the battery life of the vehicle. The startup time threshold may be appropriately determined according to the situation. As an example and not a limitation, the startup time threshold may be 5 seconds, or a longer or shorter time.
[0038] In the case where the usage-related information includes the third information, the determination step S102 may include: when the start interval in the third information is less than a start interval threshold, determining that there is a third situation that may abnormally shorten the battery life of the vehicle. The start interval threshold may be appropriately determined according to the situation. As an example and not a limitation, the start interval threshold may be 15 seconds, or a longer or shorter time.
[0039] When the usage-related information includes the fourth information, the determination step S102 may include: when the power-on state of at least one on-board electrical device in the fourth information is the on state, determining that there is a fourth situation that may abnormally shorten the battery life of the vehicle.
[0040] In one embodiment, the prompt associated with the situation may indicate: the situation itself; and / or, the vehicle use suggestion for the situation. As an example and not a limitation, the first situation may be that the vehicle mileage is less than 20 kilometers in the last 10 days, and the vehicle use suggestion for the first situation may be to avoid long-term idleness and non-use of the vehicle; the second situation may be that the startup time taken for the last startup of the vehicle is greater than 5 seconds, and the vehicle use suggestion for the second situation may be to avoid excessive discharge of the battery (or more specifically, to avoid excessive discharge of the battery to avoid too long startup time); the third situation may be that the startup interval between the last two startups of the vehicle is less than 15 seconds, and the vehicle use suggestion for the third situation may be to avoid excessive discharge of the battery and / or avoid continuous startup of the vehicle in a short period of time; the fourth situation may be that the power-on state of one or more on-board electrical devices of the vehicle is in the on state after the last vehicle shutdown, and the vehicle use suggestion for the fourth situation may be to turn off all on-board electrical devices before the vehicle is turned off (or more specifically, to turn off all on-board electrical devices before the vehicle is turned off to avoid impact on the battery when the vehicle is started next time).
[0041] The intelligent prompting method of the present invention may be executed by a cloud platform (also referred to as “cloud” or “cloud server”) communicatively coupled to the vehicle and / or by the vehicle computer system.
[0042] In one embodiment, when the intelligent prompt method of the present invention is executed by a cloud platform, the above-mentioned various usage-related information can be obtained by the vehicle controller of the vehicle from the corresponding on-board equipment during vehicle power-on and uploaded to the cloud platform.
[0043] In one embodiment, when the intelligent prompt method of the present invention is executed by the cloud platform, providing the prompt associated with the situation to the vehicle includes providing the prompt to the vehicle controller of the vehicle. In this case, upon receiving the prompt, the vehicle controller of the vehicle may provide the prompt to the central control system of the vehicle for presentation to the user of the vehicle.
[0044] In one embodiment, when the intelligent prompt method of the present invention is executed by the vehicle system, the above-mentioned various usage-related information can be obtained by the vehicle system from the corresponding vehicle-mounted device during the vehicle power-on period. In this case, the vehicle system can perform the following steps: based on the usage-related information, determine whether there is a situation that may abnormally shorten the battery life of the vehicle; if the judgment result is positive, provide a prompt associated with the situation to the vehicle's central control system and / or the vehicle user's mobile terminal for presentation to the vehicle user.
[0045] The prompt may be presented in various possible ways, such as in audio form, visual form, or a combination thereof, depending on the situation. For example, in one embodiment, the vehicle controller of the vehicle provides the prompt to a display or speaker of the central control system of the vehicle for presentation to the user.
[0046] refer to Figure 2 , shows an intelligent prompting device 200 according to an embodiment of the present invention. The intelligent prompting device 200 may include a receiving device 201, a judging device 202, and a providing device 203. The intelligent prompting device 200 may be included in a cloud platform and / or a vehicle machine device of a vehicle (the vehicle machine device may be a vehicle controller or a part thereof), and the cloud platform is suitable for being communicatively coupled with the vehicle and the mobile terminal of the user of the vehicle.
[0047] The receiving device 201 may be configured to receive usage-related information about the use of the vehicle from the vehicle. The judging device 202 may be configured to: based on the usage-related information, judge whether there is a situation that may abnormally shorten the battery life of the vehicle. The providing device 203 may be configured to: in the case where the judgment result is positive, provide a prompt associated with the situation to the vehicle and / or the mobile terminal of the user of the vehicle.
[0048] In one embodiment, the usage-related information may include at least one of the following information: first information: the mileage of the vehicle in a recent period of time; second information: the startup time taken to start the vehicle for the last time; third information: the startup interval time between the two most recent starts of the vehicle; fourth information: the power-on status of one or more on-board electrical devices of the vehicle when and / or after the vehicle was last shut down.
[0049] In the case where the usage-related information includes the first information, the judgment device 202 may be configured to: when the mileage in the first information is less than the mileage threshold, judge that there is a first situation that may abnormally shorten the battery life of the vehicle. In the case where the usage-related information includes the second information, the judgment device 202 may be configured to: when the start time in the second information is greater than the start time threshold, judge that there is a second situation that may abnormally shorten the battery life of the vehicle. In the case where the usage-related information includes the third information, the judgment device 202 may be configured to: when the start interval time in the third information is less than the start interval time threshold, judge that there is a third situation that may abnormally shorten the battery life of the vehicle. In the case where the usage-related information includes the fourth information, the judgment device 202 may be configured to: when the power-on state of at least one on-board electrical device in the fourth information is the on state, judge that there is a fourth situation that may abnormally shorten the battery life of the vehicle.
[0050] refer to Figure 3 , a schematic diagram of a system illustrating the present invention is shown. Figure 3: The vehicle controller and vehicle-mounted equipment (e.g., lights, air conditioners, audio, instruments, ignition systems, etc.) on the vehicle side; a cloud platform, which may include the intelligent prompt device of the present invention, such as the intelligent prompt device 200; and a mobile terminal of the vehicle user. As shown, the mobile terminal is communicatively coupled to the cloud platform, and the cloud platform is communicatively coupled to the vehicle, and can communicate with the vehicle controller of the vehicle. Usage-related information about the use of the vehicle, including usage-related information of each vehicle-mounted equipment, can be collected and provided to the vehicle controller of the vehicle, and then the vehicle controller of the vehicle can upload the acquired usage-related information to the cloud platform, whereby the cloud platform receives the usage-related information, corresponding to the receiving step described above. Afterwards, the cloud platform can process the received usage-related information to determine whether there is a situation that may abnormally shorten the battery life of the vehicle, and provide a prompt associated with the determined situation if it is determined to exist; this corresponds to the judgment step and provision step described above, and the description of the judgment step and provision step can be referred to above. Advantageously, each use-related information of the vehicle is collected and provided to the vehicle controller during the vehicle power-on period, and the vehicle controller uploads the obtained use-related information to the cloud platform during the vehicle power-on period. Figure 3 In this case, the prompt from the cloud platform is provided to the mobile terminal of the vehicle user so as to be presented to the user via the mobile terminal; a corresponding application (APP) for this purpose may be installed on the mobile terminal.
[0051] Despite Figure 3 In the embodiment, the intelligent prompt device of the present invention is described as being implemented in a cloud platform, but the present invention is not limited thereto. For example, in an alternative embodiment, the intelligent prompt device of the present invention may be included and implemented in a vehicle system or in a terminal device that is suitable for being communicatively coupled with the vehicle.
[0052] In addition, despite Figure 3 Not shown, as mentioned above, the prompts from the cloud platform / intelligent prompt device of the present invention may alternatively or additionally be provided to the vehicle's whole vehicle controller; in this case, the vehicle's whole vehicle controller may provide the prompts to the vehicle's central control system for presentation to the vehicle user.
[0053] The operations and details described above in conjunction with the intelligent prompting method of the present invention may be applicable to the intelligent prompting device of the present invention.
[0054] It should be understood by those skilled in the art that Figure 2 and Figure 3The schematic diagram shown in the figure is only an exemplary block diagram of a part of the structure related to the solution of the present invention, and does not constitute a limitation on the computer device, processor or computer program embodying the solution of the present invention. The specific computer device, processor or computer program may include more or fewer components or modules than shown in the figure, or combine or split certain components or modules, or have different component or module arrangements.
[0055] The present invention also provides a vehicle, which includes a vehicle controller. In one embodiment, the vehicle controller is configured to: obtain usage-related information about the use of the vehicle; upload the usage-related information to a cloud platform, wherein the cloud platform is configured to: receive the usage-related information; based on the usage-related information, determine whether there is a situation that may abnormally shorten the battery life of the vehicle; and, if the determination result is positive, provide a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle; and, if the prompt is received from the cloud platform, provide the prompt to the central control system of the vehicle for presentation to the user of the vehicle.
[0056] In one embodiment, a computer device is provided, which includes a memory and a processor, wherein the memory stores computer instructions executable by the processor, and the computer instructions instruct the processor to perform the various steps of the method of the present invention when executed by the processor. The computer device can be a server in a broad sense, or any other electronic device with necessary computing and / or processing capabilities. In one embodiment, the computer device may include a processor, a memory, a network interface, a communication interface, etc. connected via a system bus. The processor of the computer device can be used to provide necessary computing, processing and / or control capabilities. The memory of the computer device may include a non-volatile storage medium and an internal memory. An operating system, a computer program, etc. may be stored in or on the non-volatile storage medium. The internal memory can provide an environment for the operation of the operating system and the computer program in the non-volatile storage medium. The network interface and the communication interface of the computer device can be used to connect and communicate with external devices through a network. When the computer program is executed by the processor, the various steps of the method of the present invention are executed.
[0057] The present invention may be implemented as a computer-readable storage medium having a computer program stored thereon, which causes the steps of the method of the present invention to be performed when executed by a processor. In one embodiment, the computer program is distributed on a plurality of computer devices or processors coupled to a network so that the computer program is stored, accessed and executed in a distributed manner by one or more computer devices or processors. A single method step / operation, or two or more method steps / operations, may be performed by a single computer device or processor or by two or more computer devices or processors. One or more method steps / operations may be performed by one or more computer devices or processors, and one or more other method steps / operations may be performed by one or more other computer devices or processors. One or more computer devices or processors may perform a single method step / operation, or perform two or more method steps / operations.
[0058] It will be appreciated by those skilled in the art that all or part of the operations of the method of the present invention may be performed by instructing related hardware such as a computer device or a processor through a computer program, which may be stored in a non-temporary computer-readable storage medium, and the computer program may be executed to cause the operations of the method of the present invention to be performed. Depending on the circumstances, any reference to memory, storage, database or other media herein may include non-volatile and / or volatile memory. Examples of non-volatile memory include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), flash memory, magnetic tape, floppy disk, magneto-optical data storage device, optical data storage device, hard disk, solid state disk, etc. Examples of volatile memory include random access memory (RAM), external cache memory, etc. The various technical features described above may be combined arbitrarily.
[0059] The various technical features described above can be combined arbitrarily. Although all possible combinations of these technical features are not described, any combination of these technical features should be considered to be covered by this specification as long as there is no contradiction in such combination.
[0060] Although the present invention has been described in conjunction with the embodiments, it should be understood by those skilled in the art that the above description and the accompanying drawings are only exemplary and non-restrictive, and the present invention is not limited to the disclosed embodiments. Various modifications and variations are possible without departing from the spirit of the present invention.
Claims
1. An intelligent prompting method, comprising: Receiving step: receiving usage-related information about usage of the vehicle from the vehicle; Determination step: determining whether there is a situation that may abnormally shorten the battery life of the vehicle based on the usage-related information; Providing step: when the judgment result is affirmative, providing a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle.
2. The intelligent prompting method according to claim 1, wherein: The usage related information includes at least one of the following information: First information: the mileage of the vehicle in the recent period; Second information: the start time taken to start the vehicle most recently; Third information: the start interval time between the last two starts of the vehicle; Fourth information: the power-on status of one or more onboard electrical devices of the vehicle when and / or after the vehicle was most recently turned off.
3. The intelligent prompting method according to claim 2, wherein: The usage-related information includes the first information, and the judging step includes: when the mileage in the first information is less than a mileage threshold, judging that a first situation exists that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the second information, and the judging step includes: when the startup time in the second information is greater than a startup time threshold, judging that a second situation exists that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the third information, and the judging step includes: when the start interval in the third information is less than a start interval threshold, judging that there is a third situation that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the fourth information, and the judging step includes judging that a fourth situation exists that may abnormally shorten the battery life of the vehicle when the power-on state of at least one of the vehicle-mounted electrical devices in the fourth information is an on state.
4. The intelligent prompting method according to any one of claims 1 to 3, wherein: Prompt indications associated with the situation: the situation itself; and / or, vehicle usage suggestions for the situation.
5. An intelligent prompting device, comprising: a receiving device configured to receive usage-related information about usage of the vehicle from the vehicle; A determination device configured to: determine whether there is a situation that may abnormally shorten the battery life of the vehicle based on the usage-related information; The providing device is configured to provide a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle when the judgment result is affirmative.
6. The intelligent prompting device according to claim 5, wherein: The usage related information includes at least one of the following information: First information: the mileage of the vehicle in the recent period; Second information: the start time taken to start the vehicle most recently; Third information: the start interval time between the last two starts of the vehicle; Fourth information: the power-on status of one or more onboard electrical devices of the vehicle when and / or after the vehicle was most recently turned off.
7. The intelligent prompting device according to claim 6, wherein: The usage-related information includes the first information, and the judgment device is configured to: when the mileage in the first information is less than the mileage threshold, judge that there is a first situation that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the second information, and the judgment device is configured to: when the startup time in the second information is greater than a startup time threshold, judge that there is a second situation that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the third information, and the judgment device is configured to: when the start interval time in the third information is less than the start interval time threshold, judge that there is a third situation that may abnormally shorten the battery life of the vehicle; and / or, The usage-related information includes the fourth information, and the judgment device is configured to: when the power-on state of at least one of the vehicle-mounted electrical devices in the fourth information is the on state, judge that there is a fourth situation that may abnormally shorten the battery life of the vehicle.
8. The intelligent prompting device according to any one of claims 5 to 7, wherein: Prompt indications associated with the situation: the situation itself; and / or, vehicle usage suggestions for the situation.
9. A cloud platform, comprising the intelligent prompt device according to any one of claims 5-8.
10. A vehicle, comprising a vehicle controller, the vehicle controller being configured to: obtaining usage-related information regarding usage of the vehicle; sending the usage-related information to a cloud platform, wherein the cloud platform is configured to: receive the usage-related information; determine, based on the usage-related information, whether there is a situation that may abnormally shorten the battery life of the vehicle; and, if the determination result is positive, provide a prompt associated with the situation to the vehicle and / or a mobile terminal of a user of the vehicle; Upon receiving the prompt from the cloud platform, the prompt is provided to the central control system of the vehicle for presentation to a user of the vehicle.
11. A computer device, comprising a memory and a processor, wherein the memory stores computer instructions, and when the computer instructions are executed by the processor, the intelligent prompt method according to any one of claims 1 to 4 is executed.
12. A non-transitory computer-readable storage medium having computer instructions stored thereon, wherein when the computer instructions are executed by a processor, the intelligent prompt method according to any one of claims 1 to 4 is executed.