Scoring system and MaaS providing method

Abstract

The invention relates to a scoring system and a MaaS providing method. A scoring system for scoring the driving of a deliveryman who delivers a delivery item is provided with: an information processing device; and a terminal device associated with the deliveryman or the vehicle driven by the deliveryman. The terminal device transmits route information of the vehicle to the information processing device. Next, the information processing device scores the driving of the deliveryman and the route information of the vehicle on the basis of the delivery result information of the delivery object. Then, the information processing device determines route information to be presented to another deliveryman on the basis of the driving score of the deliveryman or the score of the route information of the vehicle.

Description

Technical Field

[0001] The present disclosure relates to a scoring system and a method for providing MaaS. Background Art

[0002] Conventionally, a technology for improving the quality of delivery has been known. For example, Japanese Unexamined Patent Application Publication No. 2021-174292 discloses the following technology: creating a delivery route that combines truck delivery and motorcycle delivery to improve efficiency.

[0003] There is a desire for improvement in the technology for improving the quality of delivery. Summary of the Invention

[0004] In view of the above circumstances, the present disclosure can improve the technology for improving the quality of delivery.

[0005] A scoring system according to an embodiment of the present disclosure is a system that scores the driving of a delivery person who delivers a delivery item. The scoring system includes: an information processing device; and a terminal device that is associated with the delivery person or the vehicle driven by the delivery person. The terminal device transmits route information of the vehicle to the information processing device. The information processing device scores the driving of the delivery person and the route information of the vehicle based on the delivery result information of the delivery item. The information processing device determines the route information to be presented to other delivery persons based on the score of the driving of the delivery person or the score of the route information.

[0006] According to an embodiment of the present disclosure, the technology for improving the quality of delivery is improved. Brief Description of the Drawings

[0007] Hereinafter, with reference to the drawings, the features, advantages, and technical and industrial significance of exemplary embodiments of the present invention will be described, where the same reference numerals denote the same elements, and:

[0008] Figure 1 is a block diagram showing a schematic configuration of a system according to an embodiment of the present disclosure.

[0009] Figure 2 is a block diagram showing a schematic configuration of a terminal device.

[0010] Figure 3 is a block diagram showing a schematic configuration of an information processing device.

[0011] Figure 4 is a timing chart showing the operation of the system. Detailed Description of the Embodiments

[0012] Hereinafter, embodiments of the present disclosure will be described.

[0013] Outline of Embodiment

[0014] Refer to Figure 1 , the outline of the system 1 of the embodiment of the present disclosure will be described. The system 1 includes an information processing device 20 and a plurality of terminal devices 10. Each terminal device 10 and the information processing device 20 are communicably connected to a network 30 including, for example, the Internet and a mobile communication network.

[0015] The terminal device 10 is, for example, a computer such as a PC (Personal Computer), a smart phone, or a tablet terminal. In the present embodiment, the terminal device 10 is used by a delivery person who delivers a delivery item. The terminal device 10 may also be a computer mounted on a vehicle.

[0016] The information processing device 20 is, for example, a computer such as a server device. The information processing device 20 can communicate with a plurality of terminal devices 10 via the network 30.

[0017] First, the outline of the present embodiment will be described, and the details will be described later. The system 1 that scores the driving of a delivery person who delivers a delivery item includes: an information processing device 20; and a terminal device 10 that is associated with the delivery person or the vehicle driven by the delivery person. The terminal device 10 sends the route information of the vehicle to the information processing device 20. Then, the information processing device 20 scores the driving of the delivery person and the route information of the vehicle based on the delivery result information of the delivery item. Then, the information processing device 20 determines the route information to be presented to other delivery persons based on the score of the driving of the delivery person or the score of the route information of the vehicle.

[0018] Generally speaking, by using a route with less vibration during driving, the probability of damage to the delivery item is reduced. In addition, sometimes delivery persons with high scores adopt a route with less vibration during driving based on experience. According to the present embodiment, the information processing device 20 determines the route information to be presented to other delivery persons based on the score of the driving of the delivery person or the score of the route information of the vehicle. Therefore, for example, the route information used by a delivery person with a high driving score can be presented to other delivery persons, or route information different from that used by a delivery person with a low score can be presented to other delivery persons. Therefore, by other delivery persons also using the route indicated by the presented route information, the probability of damage to the delivery item during delivery can be reduced. Therefore, according to the present embodiment, in terms of reducing the probability of damage to the delivery item during delivery, the technology for improving the quality of delivery is improved.

[0019] Next, each component of the system 1 will be described in detail.

[0020] Configuration of Terminal Device

[0021] As Figure 2 shown, the terminal device 10 includes a communication unit 11, an output unit 12, an input unit 13, a storage unit 14, a control unit 15, and a positioning unit 16.

[0022] The communication unit 11 includes one or more communication interfaces connected to the network 30. The communication interface corresponds to, for example, a mobile communication standard such as 4G (4th Generation: Fourth Generation Mobile Communication Technology) or 5G (5th Generation: Fifth Generation Mobile Communication Technology), but is not limited thereto. In the present embodiment, the terminal device 10 communicates with the information processing device 20 via the communication unit 11 and the network 30.

[0023] The output unit 12 includes one or more output devices for outputting information. The output device is, for example, a display for outputting information by an image or a speaker for outputting information by a sound, but is not limited thereto. Alternatively, the output unit 12 may also include an interface for connecting an external output device.

[0024] The input unit 13 includes one or more input devices for detecting an input operation performed by a user. The input device is, for example, a physical button, a capacitive button, a mouse, a touch panel, a touch screen integrally provided with the display of the output unit 12, or a microphone, but is not limited thereto. Alternatively, the input unit 13 may also include an interface for connecting an external input device.

[0025] The storage unit 14 includes one or more memories. The memory is, for example, a semiconductor memory, a magnetic memory, or an optical memory, but is not limited thereto. Each memory included in the storage unit 14 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 14 stores any information for the operation of the terminal device 10. The storage unit 14 may also store route information of a vehicle corresponding to the terminal device 10. In addition, for example, the storage unit 14 may also store a system program, an application program, and embedded software. For example, the information stored in the storage unit 14 may be updated by the information obtained from the network 30 via the communication unit 11.

[0026] The control unit 15 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The processor is, for example, a general-purpose processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), or a dedicated processor specialized for specific processing, but is not limited thereto. The programmable circuit is, for example, an FPGA (Field-Programmable Gate Array), but is not limited thereto. The dedicated circuit is, for example, an ASIC (Application Specific Integrated Circuit), but is not limited thereto. The control unit 15 controls the operation of the terminal device 10. The control unit 15 may also control the operation of a vehicle corresponding to the terminal device 10.

[0027] The positioning unit 16 includes one or more devices for acquiring the position information of the terminal device 10. Specifically, the positioning unit 16 is, for example, a position sensor corresponding to GPS (Global Positioning System), a geomagnetic sensor, a speed sensor, an acceleration sensor, or a gyro sensor, etc. However, it is not limited thereto, and the positioning unit 16 may also be any sensor.

[0028] Configuration of the information processing device

[0029] As Figure 3 shown, the information processing device 20 includes a communication unit 21, a storage unit 22, and a control unit 23.

[0030] The communication unit 21 includes one or more communication interfaces connected to the network 30. This communication interface corresponds to, for example, a mobile communication standard, a wired LAN (Local Area Network) standard, or a wireless LAN standard, but is not limited thereto, and may also correspond to any communication standard. In the present embodiment, the information processing device 20 communicates with a plurality of terminal devices 10 via the communication unit 21 and the network 30.

[0031] The storage unit 22 includes one or more memories. Each memory included in the storage unit 22 can also function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 22 stores arbitrary information for the operation of the information processing device 20. For example, the storage unit 22 can store system programs, application programs, embedded software, and databases, etc. In the present embodiment, the storage unit 22 stores the route information of a plurality of vehicles corresponding to a plurality of terminal devices 10 connected to the information processing device 20 via the network 30 respectively. In addition, the storage unit 22 stores the delivery information of each delivery item such as the delivery destination information of the delivery item, the vehicle information for delivery, and the delivery staff information. It is also possible that the information stored in the storage unit 22 can be updated by the information obtained via the communication unit 21 from the network 30, for example.

[0032] The control unit 23 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The processor is, for example, a general-purpose processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), or a dedicated processor dedicated to specific processing, but is not limited thereto. The programmable circuit is, for example, an FPGA (Field-Programmable Gate Array), but is not limited thereto. The dedicated circuit is, for example, an ASIC (Application Specific Integrated Circuit), but is not limited thereto. The control unit 23 controls the overall operation of the information processing device 20.

[0033] Operation flow of system 1

[0034] Refer to Figure 4 , the operations of the terminal device 10 and the information processing device 20 in the system 1 of the present embodiment will be described.

[0035] S100: The control unit 15 of the terminal device 10 sends the route information of the vehicle corresponding to the terminal device 10 to the information processing device 20.

[0036] Specifically, after the delivery person has delivered the delivery item, the control unit 15 sends, via the communication unit 11, the route information of the vehicle for this delivery stored in the storage unit 14 to the information processing device 20. Then, the control unit 23 of the information processing device 20 stores the route information of the vehicle received via the communication unit 21 and the network 30 in the storage unit 22. Whether the delivery person has delivered the delivery item can be determined by the input of a delivery completion report made by the delivery person using the input unit 13 of the terminal device 10, but it is not limited to this, and it can also be determined by any method. It should be noted that the control unit 15 may also send the route information to the information processing device 20 not after the delivery of the delivery item but at any timing when the route information is determined.

[0037] The information processing device 20 may also determine the route information of the vehicle corresponding to the terminal device 10. Specifically, the control unit 15 periodically sends the position information of the vehicle obtained by using the positioning unit 16 to the information processing device 20. Then, the control unit 23 of the information processing device 20 uses the position information of the vehicle received from the terminal device 10 via the communication unit 21 to determine the route information of the vehicle.

[0038] The "route information of the vehicle" is information that can be used to know the route used by the delivery person when delivering the delivery item using the vehicle. For example, the route information of the vehicle may also be information that can be displayed on a map displayed on the display of the terminal device 10, but it is not limited to this.

[0039] S101: The control unit 23 of the information processing device 20 scores the driving of the delivery person and the route information of the vehicle based on the delivery result information of the delivery item.

[0040] For example, the "delivery result information of the delivery item" may include information on the presence or absence of complaints from the recipient of the delivery item, information on the results of a questionnaire survey conducted on the recipient of the delivery item, and information on the status of the delivery item during delivery. In addition, the "delivery result information of the delivery item" may also include information on the time taken for the delivery of the delivery item, information on the delivery time of the delivery item, and information on the driving condition of the vehicle during delivery. However, the "delivery result information of the delivery item" is not limited to this, and it may also include any information related to the delivery of the delivery item.

[0041] The status of the delivery item during delivery may include, for example, the presence or absence of loss of the delivery item, the presence or absence of damage to the delivery item, and / or the presence or absence of opening of the delivery item. In addition, for example, when the delivery item is a refrigerated or frozen product, the status of the delivery item during delivery may also include the presence or absence of melting of the delivery item.

[0042] For example, it can also be that when the delivery result information of the delivery item does not include information on damage to the delivery item, the control unit 23 sets a high score for the driving of the delivery person and the route information of the vehicle. For example, it can also be that when the delivery result information of the delivery item includes information on damage to the delivery item, the control unit 23 sets a low score for the driving of the delivery person and the route information of the vehicle.

[0043] For example, it can also be that when the delivery result information of the delivery item includes information on the delivery time of the delivery item and the delivery time of the delivery item is within the scheduled delivery time, the control unit 23 sets a high score for the driving of the delivery person and the route information of the vehicle. For example, it can also be that when the delivery result information of the delivery item includes information on the delivery time of the delivery item and the delivery time of the delivery item exceeds the scheduled delivery time, the control unit 23 sets a low score for the driving of the delivery person and the route information of the vehicle.

[0044] The control unit 23 can either perform scoring based on each piece of information included in the delivery result information of the delivery item or perform comprehensive scoring.

[0045] S102: The control unit 23 determines the route information to be presented to other delivery persons based on the score of the driving of the delivery person or the score of the route information of the vehicle.

[0046] Specifically, it can be that when the score of the driving of the delivery person is greater than the first specified value, the control unit 23 determines the route information used by the delivery person for delivery as the route information to be presented to other delivery persons. In addition, it can also be that when the score of the route information of the vehicle is greater than the first specified value, the control unit 23 determines the route information as the route information to be presented to other delivery persons.

[0047] It can also be that the first specified value can be changed.

[0048] Or, it can also be that when the score of the driving of the delivery person is within the specified ranking among the scores of the driving of the delivery persons stored in the storage unit 22, the control unit 23 determines the route information used by the delivery person for delivery as the route information to be presented to other delivery persons. In addition, it can also be that when the score of the route information of the vehicle is within the specified ranking among the scores of the route information of the vehicles stored in the storage unit 22, the control unit 23 determines the route information as the route information to be presented to other delivery persons.

[0049] It can also be that when a new delivery is generated, the control unit 23 sends the route information to be presented to other delivery persons to the terminal device 10 corresponding to the vehicle performing the new delivery.

[0050] Specifically, when a new delivery is generated, the control unit 23 determines whether the route information to be presented to other deliverymen stored in the storage unit 22 can be used for the new delivery based on the delivery destination information of the new delivery stored in the storage unit 22. When it is determined that the route information can be used for the new delivery, the control unit 23 sends the route information to be presented to other deliverymen to the terminal device 10 corresponding to the vehicle performing the new delivery. It should be noted that there may be multiple pieces of route information to be presented to other deliverymen sent to the terminal device 10.

[0051] As described above, the system 1 for scoring the driving of a deliveryman who delivers a delivery item includes: an information processing device 20; and a terminal device 10 corresponding to the deliveryman or the vehicle driven by the deliveryman. The terminal device 10 sends the route information of the vehicle to the information processing device 20. Then, the information processing device 20 scores the driving of the deliveryman and the route information of the vehicle based on the delivery result information of the delivery item. Then, the information processing device 20 determines the route information to be presented to other deliverymen based on the score of the driving of the deliveryman or the score of the route information of the vehicle.

[0052] Generally speaking, by using a route with less vibration during driving, the probability of damage to the delivery item will decrease. In addition, sometimes deliverymen with high scores adopt a route with less vibration during driving based on experience. In this way, according to this configuration, the information processing device 20 determines the route information to be presented to other deliverymen based on the score of the driving of the deliveryman or the score of the route information of the vehicle. Therefore, for example, the route information used by a deliveryman with a high driving score can be presented to other deliverymen, or route information different from that used by a deliveryman with a low score can be presented to other deliverymen. Therefore, by other deliverymen also using the route shown in the presented route information, the probability of damage to the delivery item during delivery can be made lower. Therefore, according to the present embodiment, the technology for improving the quality of delivery is improved in that the probability of damage to the delivery item during delivery can be made lower.

[0053] The present disclosure has been described based on the respective drawings and embodiments, but it should be noted that those skilled in the art can also make various deformations and changes based on the present disclosure. Therefore, it should be noted that these deformations and changes are included within the scope of the present disclosure. For example, the functions and the like included in each component or each step can be reconfigured in a logically non - contradictory manner, and multiple components or steps can be combined into one or divided.

[0054] For example, in the above-described embodiment, an embodiment may also be adopted in which the configuration and operation of the terminal device 10 and / or the information processing device 20 are distributed among a plurality of computers capable of communicating with each other. In addition, for example, an embodiment may also be adopted in which some or all of the constituent elements of the information processing device 20 are provided in the terminal device 10. Conversely, an embodiment may also be adopted in which some or all of the constituent elements of the terminal device 10 are provided in the information processing device 20. For example, the terminal device 10 may include some or all of the constituent elements of the information processing device 20, and the information processing device 20 may include some or all of the constituent elements of the terminal device 10. In addition, for example, the system 1 of the above-described embodiment may also be used for providing MaaS (Mobility as a Service), which is a service that effectively utilizes a moving body.

[0055] In addition, for example, in the above-described embodiment, the control unit 23 may further determine route information that is not available for other delivery personnel based on the score of the driving of the delivery personnel or the score of the route information of the vehicle.

[0056] Specifically, it may be that when the score of the driving of the delivery personnel is less than a second specified value, the control unit 23 determines the route information used by the delivery personnel for delivery as route information to be presented to other delivery personnel. Alternatively, it may be that when the score of the route information of the vehicle is less than a second specified value, the control unit 23 determines the route information as route information to be presented to other delivery personnel.

[0057] It may also be that the second specified value can be changed.

[0058] Alternatively, it may be that when the score of the driving of the delivery personnel is below a specified rank among the scores of the driving of the delivery personnel stored in the storage unit 22, the control unit 23 determines the route information used by the delivery personnel for delivery as route information to be presented to other delivery personnel. Alternatively, it may be that when the score of the route information of the vehicle is below a specified rank among the scores of the route information of the vehicle stored in the storage unit 22, the control unit 23 determines the route information as route information to be presented to other delivery personnel.

[0059] It may also be that when a new delivery is generated, the control unit 23 sends route information that is not available for other delivery personnel to the terminal device 10 corresponding to the vehicle performing the new delivery.

[0060] Specifically, when a new delivery is generated, the control unit 23 determines whether the route information stored in the storage unit 22 that is not available for other deliverymen can be used for this new delivery based on the delivery destination information of this new delivery stored in the storage unit 22. When it is determined that it can be used for this new delivery, the control unit 23 sends the route information that is not available for other deliverymen to the terminal device 10 corresponding to the vehicle performing this new delivery. The control unit 15 of the terminal device 10 outputs the route information that is not available for use to the display of the terminal device 10 in a manner that the deliveryman can understand that this route information that is not available for use cannot be used.

[0061] Regarding the "understandable manner", for example, the route that is not available for other deliverymen can be displayed as a gray dotted line on the map displayed on the display of the terminal device 10, but it is not limited to this, and any manner can be adopted.

[0062] Alternatively, when a new delivery is generated, the control unit 23 excludes the route information that is not available for other deliverymen from the route information to be sent to the terminal device 10 corresponding to the vehicle performing this new delivery.

[0063] In this way, by preventing other deliverymen from using the route information used by deliverymen with low driving scores or low-score routes, the probability of damage to the delivered items during delivery can be reduced.

[0064] In addition, for example, in the above embodiment, it may also be that the control unit 23 of the information processing device 20 further determines the route information to be presented to other deliverymen based on the road information on the vehicle's route.

[0065] "Road information" is any information that can grasp the road conditions. For example, the road information may include any one or more of the road status, road traffic volume, weather information, and vehicle restrictions. However, it is not limited to this, and it may also include any information that can grasp the road conditions. The road status is, for example, normal, under paving construction, etc. The road traffic volume is, for example, whether there is congestion.

[0066] The road information can be obtained, for example, from surveillance cameras installed around the road, or from the storage unit 22 of the information processing device 20. In addition, the road information can also be obtained from other information processing devices (for example, the server of the road traffic information center) that can communicate with the information processing device 20. Or, it can also be a combination of them.

[0067] In the above modification example, for instance, consider a situation where there is congestion on the road in the route to be presented to other delivery personnel. In this case, when the control unit 23 determines in S102 whether the route information to be presented to other delivery personnel can be used for this new delivery, the control unit 23 may also determine that the route information to be presented to other delivery personnel cannot be used. For example, it may also be that when the state of the road in the route to be presented to other delivery personnel is normal and there is no congestion, the control unit 23 determines that the route information to be presented to other delivery personnel can be used.

[0068] In addition, for example, in the above embodiment, it may also be that the control unit 23 of the information processing device 20 further determines the route information to be presented to other delivery personnel based on the type of vehicle.

[0069] The "type of vehicle" is, for example, an ordinary vehicle, a motorcycle, a bus, a truck, etc., but may also include specific information such as the number of wheels and the height of the vehicle that can be known.

[0070] In the above modification example, for instance, consider a situation where there is a vehicle restriction such as only motorcycles on the road in the route to be presented to other delivery personnel and the vehicle used by other delivery personnel is an ordinary vehicle. In this case, when the control unit 23 determines in S102 whether the route information to be presented to other delivery personnel can be used for this new delivery, the control unit 23 may also determine that the route information to be presented to other delivery personnel cannot be used. For example, it may also be that when there is a vehicle restriction such as only motorcycles on the road in the route to be presented to other delivery personnel and the vehicle used by other delivery personnel is a motorcycle, the control unit 23 determines that the route information to be presented to other delivery personnel can be used.

[0071] In addition, for example, in the above embodiment, the control unit 23 of the information processing device 20 may also give an incentive to the delivery personnel based on the score of the delivery personnel.

[0072] Specifically, when the score of the delivery personnel scored in S101 is greater than the third specified value, the control unit 23 decides to give an incentive to the delivery personnel.

[0073] The incentive can be, for example, the payment of a bonus to the delivery personnel or an increase in the salary of the delivery personnel, but is not limited thereto, and can also be any incentive.

[0074] In this way, by giving an incentive to the delivery personnel, the delivery personnel will aim for a high score. Therefore, the delivery personnel will use the route with a high score sent from the information processing device 20, and thus the probability of damage to the delivered items during delivery will be reduced.

[0075] It may also be that the third specified value can be changed.

[0076] In addition, in the above-described embodiment, the system 1 may also include a vibration sensing device mounted on the delivery item or the cargo holding device. Further, the vibration sensing device may also send information related to the vibration sensed during the delivery of the delivery item to the information processing device 20. It may also be that the control unit 23 of the information processing device 20 further scores the driving of the delivery person and the route information of the vehicle based on the information related to the vibration.

[0077] Specifically, the vibration sensing device mounted on the delivery item or the cargo holding device repeatedly acquires information related to the vibration of the vehicle or the delivery item during delivery at a prescribed time interval, and sends the information related to the vibration to the information processing device 20 via the network 30. The smaller the vibration value included in the information related to the vibration received via the communication unit 21, the higher the score the control unit 23 sets for the driving of the delivery person and the route information of the vehicle. The larger the vibration value included in the information related to the vibration received via the communication unit 21, the lower the score the control unit 23 sets for the driving of the delivery person and the route information of the vehicle.

[0078] A vibration sensing device is a device for sensing vibrations in an object or environment and acquiring information related to the vibration. The vibration sensing device is, for example, an acceleration sensor, a vibration sensor, a piezoelectric element, etc., but is not limited thereto, and may be any sensor.

[0079] "Vibration" can be represented by physical quantities such as displacement, velocity, acceleration, etc. In addition, the above-mentioned "vibration value" that may be included in the "information related to the vibration" is, for example, an effective value or a vibration level, etc., but is not limited thereto, and may be any index value representing the magnitude of the vibration.

[0080] The "prescribed time interval" can be set to any time interval including every second, every two seconds, every five seconds, every ten seconds, every minute, every two minutes, every ten minutes, every thirty minutes, every hour. In addition, it may also be that the prescribed time interval can be appropriately changed.

[0081] Alternatively, the vibration sensing device may also acquire information related to the vibration in real time.

[0082] In addition, for example, an embodiment may also be adopted in which a general-purpose computer functions as the terminal device 10 or the information processing device 20 in the above-described embodiment. Specifically, a program recording the processing contents of the respective functions of the terminal device 10 or the information processing device 20 implementing the above-described embodiment is stored in the memory of a general-purpose computer, and the program is read and executed by a processor. Therefore, the present disclosure may also be implemented as a program executable by a processor or a non-transitory computer-readable medium storing the program.

Claims

1. A scoring system for scoring the driving of a delivery person who delivers a delivery item, the scoring system comprising: An information processing device; and A terminal device that is associated with the delivery person or the vehicle driven by the delivery person, The terminal device sends route information of the vehicle to the information processing device, The information processing device scores the driving of the delivery person and the route information of the vehicle based on the delivery result information of the delivery item, The information processing device determines the route information to be presented to other delivery persons based on the score of the driving of the delivery person or the score of the route information.

2. The scoring system according to claim 1, wherein The information processing device also determines the route information to be presented to other delivery persons based on the road information on the route of the vehicle.

3. The scoring system according to claim 1, wherein The information processing device also determines the route information to be presented to other delivery persons based on the type of the vehicle.

4. The scoring system according to claim 1, wherein The information processing device gives an incentive to the delivery person based on the score of the delivery person.

5. The scoring system according to claim 1, wherein The scoring system includes a vibration sensing device mounted on the delivery item or the cargo holding device, The vibration sensing device sends information related to the vibration sensed during the delivery of the delivery item to the information processing device, The information processing device also scores the driving of the delivery person and the route information of the vehicle based on the vibration-related information.

6. A method for providing Mobility as a Service (MaaS) using the scoring system according to claim 1.

Images