Method and device for evaluating informed degree of patient, electronic equipment and medium

Abstract

The embodiment of the invention provides a method and device for evaluating the informed degree of a patient, electronic equipment and a medium, and relates to the fields of information technologies, doctor-patient communication technologies and the like. The method comprises the following steps: through a doctor-patient auxiliary communication system, obtaining a feedback result of a customized science popularization video provided by a patient for a doctor; evaluating the feedback result through at least one preset dimension index to obtain an actual evaluation value corresponding to each dimension index; according to an actual evaluation value corresponding to each dimension index, a weight coefficient corresponding to each dimension index and a preset maximum value corresponding to each dimension index, an affected part informed degree corresponding to the feedback result is determined; and according to the understanding degree of the patient, determining the understanding degree of the customized science popularization video by the patient. According to the embodiment of the invention, by quantifying the informed degree of the patient, the assessment of whether the patient has the informed agreement ability in the diagnosis and treatment behavior is realized, so that the right of the patient to the informed agreement is effectively guaranteed.

Description

Technical Field

[0001] The present disclosure relates to the fields of information technology, doctor-patient communication technology, and more specifically, to a method, device, electronic device, and medium for evaluating patient awareness. Background Art

[0002] According to relevant laws, before performing any medical treatment, including surgery, chemotherapy, plastic surgery, special examinations, and organ transplantation and donation, medical personnel must explain to the patient or their authorized person (hereinafter referred to as the patient) at the medical facility the patient's current condition, the next treatment plan, alternative options, and the pros and cons of each option. If medical treatment, special examinations, or special treatments are required, medical personnel must promptly explain the medical risks and alternative options to the patient and ask for their opinion. The patient will then sign a clear consent form (agree / reject). The entire doctor-patient communication process typically lasts 5-30 minutes. In practice, doctors, primarily through oral communication, impart extensive medical expertise, including disease knowledge, diagnosis and treatment, medical risks, and precautions, to ordinary patients with little or no basic medical knowledge in a short period of time, allowing them to make important decisions about their health.

[0003] This doctor-patient communication technology, which mainly relies on doctors to explain to patients in a short period of time, has the following main defects:

[0004] 1. The patient's right to know cannot be reasonably guaranteed. The doctor's oral statements are subjective and selective, which limits the patient's right to obtain complete information.

[0005] 2. There is a lack of basic criteria for patients’ right to know, which directly affects the legal legitimacy and effectiveness of the legal procedures for the right to consent;

[0006] 3. There is a dispute over the validity and legality of the signed "Informed Consent for Diagnosis and Treatment";

[0007] 4. As a result, the patient does not have the opportunity to fully express some of his or her issues.

[0008] The aforementioned methods of doctor-patient communication have not fundamentally reduced medical disputes. An analysis of medical complaints from multiple general hospitals shows that 80% of medical disputes are related to inadequate doctor-patient communication, while less than 20% are related to medical technology. This fully demonstrates that existing doctor-patient communication technologies suffer from serious communication deficiencies.

[0009] Therefore, how to effectively protect patients' right to know during diagnosis and treatment has become an urgent problem that needs to be solved. Summary of the Invention

[0010] The embodiments of the present disclosure provide a method, device, electronic device, and medium for evaluating the patient's level of awareness. By quantifying the patient's level of awareness, an assessment of whether the patient has the ability to provide informed consent during diagnosis and treatment is achieved, thereby effectively protecting the patient's right to informed consent.

[0011] In one aspect, an embodiment of the present disclosure provides a method for assessing patient awareness, the method comprising:

[0012] Obtaining feedback from patients on customized science videos provided by medical staff through the doctor-patient auxiliary communication system. Patients include patients and their authorized health managers. The customized science videos are determined based on the patient's basic health information.

[0013] Evaluate the feedback results using at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator;

[0014] Determine the patient awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator;

[0015] Determine the patient's level of understanding of the customized science popularization video based on the patient's level of awareness.

[0016] In one aspect, an embodiment of the present disclosure provides a device for assessing patient awareness, the device comprising:

[0017] A first acquisition module is configured to obtain, through the doctor-patient auxiliary communication system, feedback from patient personnel regarding a customized science popularization video provided by a medical staff member, wherein the patient personnel include the patient and the patient's authorized health management personnel, wherein the customized science popularization video is determined based on the patient's basic health information;

[0018] An evaluation module is used to evaluate the feedback results using at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator;

[0019] A first determination module is configured to determine the patient's level of awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator;

[0020] The second determination module is used to determine the patient's understanding of the customized science popularization video based on the patient's level of awareness.

[0021] On the one hand, an embodiment of the present disclosure provides an electronic device, which includes a processor and a memory, which are connected to each other; the memory is used to store computer programs; the processor is configured to execute the method provided by any possible implementation of the above-mentioned patient awareness assessment method when calling the above-mentioned computer program.

[0022] On the one hand, an embodiment of the present disclosure provides a computer-readable storage medium storing a computer program, which is executed by a processor to implement the method provided by any possible implementation of the above-mentioned method for evaluating patient awareness.

[0023] In one aspect, embodiments of the present disclosure provide a computer program product or computer program, comprising computer instructions stored in a computer-readable storage medium. A processor of an electronic device reads the computer instructions from the computer-readable storage medium and executes the computer instructions, causing the computer device to perform the method provided by any possible implementation of the aforementioned method for assessing patient awareness.

[0024] The beneficial effects brought about by the technical solution provided by the present disclosure are: through the doctor-patient auxiliary communication system, medical personnel can show patients customized science popularization videos based on the patient's basic health information, obtain feedback results submitted by patients based on the customized science popularization videos, evaluate the feedback results through at least one preset dimensional indicator, and obtain an actual evaluation value corresponding to each dimensional indicator. According to the actual evaluation value corresponding to each dimensional indicator, the preset weight coefficient corresponding to each dimensional indicator, and the preset maximum value corresponding to each dimensional indicator, the patient's awareness corresponding to the feedback result is determined, and the patient's understanding of the customized science popularization video is evaluated based on the obtained patient awareness. Through the embodiments of the present disclosure, on the one hand, by providing patients with customized popular science videos corresponding to the patients' basic health information, patients can be informed of relevant information about diagnosis and treatment in a tailor-made manner, avoiding patients from receiving information irrelevant to their own health information and improving the efficiency of doctor-patient communication; on the other hand, through customized popular science videos, this method is more logical and easier for patients to understand and absorb, and there will be no problems such as omissions or misleading incorrect expressions in oral notifications, stiff, abstract and difficult to understand text notifications, etc., and the videos can be watched repeatedly to strengthen the understanding and absorption of patients, effectively improving the patients' right to know; on the other hand, by quantifying the patients' level of knowledge, an assessment of whether the patients have the ability to give informed consent in diagnosis and treatment is achieved, so that the patients' right to informed consent is effectively protected. BRIEF DESCRIPTION OF THE DRAWINGS

[0025] In order to more clearly illustrate the technical solutions in the embodiments of the present disclosure, the following briefly introduces the drawings required for describing the embodiments of the present disclosure.

[0026] Figure 1 A flowchart of a method for assessing patient awareness provided by an embodiment of the present disclosure;

[0027] Figure 2 A schematic diagram of an educational content editing interface provided by an embodiment of the present disclosure;

[0028] Figure 3 A schematic diagram of a question bank configuration interface provided by an embodiment of the present disclosure;

[0029] Figure 4 A flowchart of another method for assessing patient awareness provided by an embodiment of the present disclosure;

[0030] Figure 5 A schematic diagram of a login interface of a doctor-patient auxiliary communication system provided in an embodiment of the present disclosure;

[0031] Figure 6 A schematic diagram of a personal center interface provided by an embodiment of the present disclosure;

[0032] Figure 7 A schematic diagram of an interface for filling in information of a recipient of a mission provided by an embodiment of the present disclosure;

[0033] Figure 8 A schematic diagram of an authorization confirmation interface provided in an embodiment of the present disclosure;

[0034] Figure 9 A schematic diagram of an authorization interface provided in an embodiment of the present disclosure;

[0035] Figure 10 A schematic diagram of a science popularization and education interface provided by an embodiment of the present disclosure;

[0036] Figure 11 A schematic diagram of a patient's preoperative communication feedback interface provided by an embodiment of the present disclosure;

[0037] Figure 12 A schematic diagram of an electronic signature interface provided in an embodiment of the present disclosure;

[0038] Figure 13 A schematic diagram of a missionary record list page provided in an embodiment of the present disclosure;

[0039] Figure 14 A schematic diagram of a missionary record details interface provided by an embodiment of the present disclosure;

[0040] Figure 15A schematic diagram of the structure of a backend management system provided in an embodiment of the present disclosure;

[0041] Figure 16 A schematic diagram of a login interface of a backend management system provided in an embodiment of the present disclosure;

[0042] Figure 17 A schematic diagram of a hospital information adding page provided in an embodiment of the present disclosure;

[0043] Figure 18 A schematic diagram of a department management interface provided in an embodiment of the present disclosure;

[0044] Figure 19 A schematic diagram of a quick new department interface provided in an embodiment of the present disclosure;

[0045] Figure 20 A schematic diagram of a medical information adding page provided in an embodiment of the present disclosure;

[0046] Figure 21 A schematic diagram of a flow chart of a doctor-patient assisted communication method provided in an embodiment of the present disclosure;

[0047] Figure 22 A screenshot of a graphical user interface of a personal center provided in an embodiment of the present disclosure;

[0048] Figure 23 A screenshot of a graphical user interface for adding a medical care list provided in an embodiment of the present disclosure;

[0049] Figure 24 A schematic diagram of a device for evaluating patient awareness provided by an embodiment of the present disclosure;

[0050] Figure 25 A schematic structural diagram of an electronic device provided in an embodiment of the present disclosure. DETAILED DESCRIPTION

[0051] The following describes embodiments of the present disclosure in conjunction with the accompanying drawings. It should be understood that the embodiments described below in conjunction with the accompanying drawings are exemplary descriptions for explaining the technical solutions of the embodiments of the present disclosure and do not constitute a limitation on the technical solutions of the embodiments of the present disclosure.

[0052] Those skilled in the art will understand that, unless otherwise stated, the singular forms "a", "an", "said" and "the" used herein may also include plural forms. It should be further understood that the terms "including" and "comprising" used in the embodiments of the present disclosure mean that the corresponding features can be implemented as the presented features, information, data, steps and / or operations, but do not exclude the implementation as other features, information, data, steps and / or operations supported by the technical field and / or their combinations, etc. The term "and / or" used herein indicates at least one of the items defined by the term, for example, "A and / or B" or "A, B" indicates implementation as "A", or implementation as "B", or implementation as "A and B".

[0053] In order to make the objectives, technical solutions and advantages of the present disclosure more clear, the embodiments of the present disclosure will be further described in detail below with reference to the accompanying drawings.

[0054] The application scenarios of the embodiments of the present disclosure include scenarios where legal provisions or actual circumstances require informed consent or third-party witnessing of doctor-patient communication. For example, all scenarios where the doctor must fulfill the obligation to inform the patient include, but are not limited to, the following scenarios: informed consent scenarios for the doctor to provide patients with medication beyond the scope of the scope, clinical drug research trials, organ donation or transplantation, special examinations and treatments, surgery, post-diagnosis medical instructions, admission / discharge notifications, plastic surgery, emergency treatment, etc.

[0055] The patient awareness assessment method in the disclosed embodiments is primarily implemented through a doctor-patient communication system, a software system for doctor-patient communication. This software can be a web application, i.e., an H5 (Hypertext Markup Language 5) application, an application (APP), and / or a mini-program. The disclosed embodiments do not impose any restrictions on the form of this software. The doctor-patient communication system is described in detail below.

[0056] Among them, the software part of the doctor-patient auxiliary communication system is introduced as follows:

[0057] Operating System: The server should use Linux or Windows Server as the operating system. Linux is highly stable, secure, and customizable, making it suitable as the server-side operating system for the doctor-patient communication system. It can better manage system resources and provide efficient network services.

[0058] Web server software: Apache HTTP Server or Nginx, used to process Hypertext Transfer Protocol (HTTP) requests from clients. Requests are processed using PHP (Hypertext Preprocessor), an open-source server-side scripting language, and then sent to the server or fed back to the user for interactive actions. These web server software offer high performance, high reliability, and good scalability, meeting system operational requirements.

[0059] PHP interpreter: Installing a PHP interpreter executes PHP code. It provides a way to evaluate language or grammatical expressions, construct language interpretation methods, more accurately execute code, process operational rules, and establish effective interactions between the database, business layer, and interaction layer. When building a doctor-patient communication system, you need to ensure that the PHP engine is correctly installed and configured.

[0060] Database Management System: Relational databases, such as MySQL and PostgreSQL, are used to store and manage various data in the doctor-patient communication system, including patient information, doctor information, and communication records. These database management systems have powerful data storage and retrieval capabilities and can improve database reusability and maintainability through stored procedures, simplifying usage and enhancing security, thereby ensuring data security and integrity.

[0061] Client operating platform: It mainly runs on various mainstream operating systems, including Windows, Mac OS, iOS, and Android. H5 pages can be accessed through a browser without installing additional applications. As long as the browser on the device supports the HTML5 standard, the system can be used normally, greatly improving the system's compatibility and convenience.

[0062] Front-end technology stack: HTML, Cascading Style Sheets (CSS), and JavaScript (which can also include front-end frameworks such as React, Vue, or Angular) are used to build user interfaces and implement front-end and back-end interactions.

[0063] Text analysis module: performs topic extraction and keyword extraction on the texts of doctors and patients.

[0064] Medical knowledge base (i.e. the popular science video database in this article): stores medical knowledge and related information to assist doctors in diagnosing and explaining conditions.

[0065] Other auxiliary software: such as office automation software, data analysis software, animation video production software, scoring software, etc., select according to system requirements.

[0066] The hardware part of the doctor-patient auxiliary communication system is introduced as follows:

[0067] Servers: These are used to deploy web servers, PHP engines, and database management systems, and to process the system's business logic and data storage. These servers can be standalone physical servers, server clusters, or distributed systems comprised of multiple physical servers. They can also be cloud servers or server clusters that provide basic cloud computing services, including cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communications, middleware services, domain name services, security services, CDNs (Content Delivery Networks), and big data and artificial intelligence platforms.

[0068] Display devices: such as computer monitors, tablets or mobile phone screens, used to display information generated by the doctor-patient communication assistance system.

[0069] Network equipment, such as routers and switches, connects servers, clients, and other devices to enable network communications. Networks used may include, but are not limited to, wired networks (including local area networks, metropolitan area networks, and wide area networks) and wireless networks (including Bluetooth, Wi-Fi, and other wireless communication networks).

[0070] The doctor-patient communication system's primary hardware consists of a network, local storage, and mobile communication terminals (computers, phones, tablets, etc.). Key software includes personal identity verification software, video integration software, a screenshot and recording system, an online witness system, and a notarization or evidence storage system.

[0071] It should be noted that the user terminals of the doctor-patient communication system may be smartphones (such as Android phones, iOS phones, etc.), tablet computers, laptop computers, digital broadcast receivers, MIDs (Mobile Internet Devices), PDAs (Personal Digital Assistants), desktop computers, in-vehicle terminals (such as in-vehicle navigation terminals), smart speakers, smart watches, etc. The user terminals and the server may be connected directly or indirectly via wired or wireless communication, but are not limited to these. The specific connection may also be determined based on the actual application scenario requirements and is not limited here.

[0072] In order to make the objectives, technical solutions and advantages of the present disclosure more clear, the embodiments of the present disclosure will be further described in detail below with reference to the accompanying drawings.

[0073] In current medical activities, even if doctors conduct preoperative communication with patients in accordance with existing technology and policy and legal requirements, and both doctors and patients sign the "Informed Consent for Diagnosis and Treatment", medical disputes after diagnosis and treatment are still common. This is mainly due to the many problems in existing doctor-patient communication technology, such as inadequate doctor-patient communication and the failure to protect patients' right to know. These problems have caused great losses to people's health and the economy, and have affected the harmonious and stable situation of society. In order to solve these problems, the following is combined with Figure 1 For instructions, see Figure 1 , Figure 1 A flow chart of a method for assessing patient awareness provided in an embodiment of the present disclosure, the method comprising the following steps:

[0074] Step S101: obtaining feedback from patient personnel regarding a customized science popularization video provided by a medical staff member through a doctor-patient auxiliary communication system. The patient personnel include the patient and the patient's authorized health manager. The customized science popularization video is determined based on the patient's basic health information.

[0075] Step S102: Evaluate the feedback result using at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator;

[0076] Step S103: determining the patient awareness level corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator;

[0077] Step S104: Determine the patient's understanding of the customized science popularization video based on the patient's level of awareness.

[0078] Optionally, when the patient undergoes medical treatment in the aforementioned scenario, the patient's basic health information can be obtained in the following ways: Method 1, through the doctor-patient auxiliary communication system, the patient's personnel (including the patient and the patient's authorized health management personnel) can enter the patient's basic health information through the basic health information entry interface; Method 2, the medical personnel can enter the patient's medical records into the hospital's official system based on the patient's condition. The doctor-patient auxiliary communication system can obtain the patient's medical records through the interface with the hospital's official system, and then obtain the patient's basic health information. It can be understood that the above two methods of obtaining the patient's basic health information are only an example, and the present embodiment does not make any restrictions here. Then, based on the patient's basic health information, a customized science popularization video tailored for the patient is determined, and the customized science popularization video is displayed to the patient's personnel. At this time, the patient's personnel can understand the relevant information of the operation based on the customized science popularization video.

[0079] Compared to traditional oral or written notifications from doctors, customized science videos are more vivid and informative, covering a wider range of topics. They fully encompass the various possible outcomes of patients' current major illnesses after diagnosis and treatment. The audio / video presentation of diagnostic and treatment knowledge is structured and logically structured, making it easier for patients to understand and absorb. They avoid common omissions or misleading misrepresentations in oral notifications, or awkward, abstract, and difficult-to-understand text notifications. Repeated viewings enhance patient understanding and absorption. Overall, the results are significantly superior to all existing traditional informed consent methods.

[0080] After the patient has understood the above-mentioned customized science popularization video, he or she can provide corresponding feedback through the doctor-patient auxiliary communication system to obtain the feedback results for the customized science popularization video; when the patient submits the feedback results, the doctor-patient auxiliary communication system will automatically obtain the feedback results and evaluate the feedback results through at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator.

[0081] According to an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, the patient's awareness of the weight corresponding to the feedback result can be determined, wherein the weight coefficient of each dimensional indicator is pre-set according to the importance of the dimensional indicator; based on the obtained patient awareness, the patient's understanding of the customized popular science video can be evaluated in a quantitative manner.

[0082] Through the embodiments of the present disclosure, on the one hand, by providing patients with customized popular science videos corresponding to the patients' basic health information, patients can be informed of relevant information about diagnosis and treatment in a tailor-made manner, avoiding patients from receiving information irrelevant to their own health information and improving the efficiency of doctor-patient communication; on the other hand, through customized popular science videos, this method is more logical and easier for patients to understand and absorb, and there will be no problems such as omissions or misleading incorrect expressions in oral notifications, stiff, abstract and difficult to understand text notifications, etc., and the videos can be watched repeatedly to strengthen the understanding and absorption of patients, effectively improving the patients' right to know; on the other hand, by quantifying the patients' level of knowledge, an assessment of whether the patients have the ability to give informed consent in diagnosis and treatment is achieved, so that the patients' right to informed consent is effectively protected.

[0083] The following describes several exemplary embodiments to illustrate the technical solutions of the embodiments of the present disclosure and the technical effects produced by the technical solutions of the present disclosure. It should be noted that the following embodiments can refer to, draw on, or combine with each other, and the same terms, similar features, and similar implementation steps in different embodiments will not be repeated.

[0084] In an optional embodiment, the customized popular science video is determined in the following manner: displaying the basic health information entry interface of the doctor-patient auxiliary communication system; obtaining the basic health information of the patient entered through the basic health information entry interface, wherein the basic health information entry interface is used to display at least one question related to the basic health information; performing feature extraction on the patient's basic health information to obtain semantic features corresponding to the patient's basic health information; matching the semantic features with keywords of the popular science video in the popular science video database to obtain a customized popular science video that matches the semantic features.

[0085] Optionally, a science popularization and informed consent video can be customized for each patient based on the health differences of different patients, that is, a customized science popularization video. An information collection module can be added to the basic function module of the diagnosis and treatment knowledge video informed consent of the doctor-patient auxiliary communication system to collect the patient's basic health information. In actual application, the patient's personnel can use the basic health information entry interface of the doctor-patient auxiliary communication system. The basic health information entry interface displays at least one question related to basic health information. Through the basic health information entry interface, the patient can actively enter the patient's basic health information, where the patient's basic health information can include a combination of basic health information such as the patient's past medical history, existing major diseases, and examination records.

[0086] After obtaining the patient's basic health information, feature extraction is performed on the patient's basic health information to obtain semantic features corresponding to the patient's basic health information; the obtained semantic features are matched with the keywords of the popular science videos in the popular science video database to obtain one or several personalized popular science videos (i.e., customized popular science videos) that best suit the patient's own situation.

[0087] By informing patients before diagnosis and treatment through customized science videos, the information provided is no longer a one-size-fits-all approach, but rather tailored to their needs. For example, a diagnosis and treatment communication video for patients with congenital heart disease will include additional content on the assessment of the damage to heart function caused by the treatment; while videos for patients without diabetes will not include information unrelated to their health. This approach can reduce the difficulty for patients to understand the information.

[0088] Each video (i.e., each popular science video) in the video database (i.e., the popular science video database) is assigned a corresponding keyword. The keywords for each popular science video are used to tag the content of that video. For example, a video containing information about diabetes risks will only be added to the pre-set ranking if the patient has checked the diabetes option when filling out their health information. If the patient selects "female" in their health information, videos about contraindications for surgery during menstruation or how to handle menstruation during postoperative care may be added to the pre-set ranking for certain surgeries. However, if the patient selects "male," these information about female risks will never be added.

[0089] Through the embodiments of the present disclosure, this keyword matching method can quickly match a corresponding customized science popularization video for each patient, thereby improving the efficiency of determining customized science popularization videos.

[0090] In an optional embodiment, the above method also includes: establishing a popular science video database in the following manner: the original popular science video in the doctor-patient auxiliary communication system is used as the popular science video in the popular science video database; and / or, when the hospital backend management system in the doctor-patient auxiliary communication system is logged in, if it is detected that the operation of adding educational content is performed through the hospital backend management system, the educational content transmission interface is displayed; the target popular science video transmitted through the educational content transmission interface is obtained, and the target popular science video is used as one of the popular science videos in the popular science video database.

[0091] Optionally, you can create a popular science video database in the following two ways:

[0092] Method 1: The doctor-patient auxiliary communication system contains original popular science videos uploaded by developers. These original popular science videos include popular science videos in various scenarios, such as doctors giving patients medication beyond the scope of their treatment, drug clinical research trials, organ donation or transplantation, special examinations and treatments, surgeries, post-diagnosis medical instructions, admission / discharge notifications, plastic surgery, and emergency treatment. It is understandable that in each scenario, corresponding popular science videos will be uploaded based on the specific type of diagnosis and treatment behavior. For example, different types of surgery will have corresponding popular science videos uploaded. When establishing a popular science video database, the original popular science videos contained in the doctor-patient auxiliary communication system can be used as popular science videos in the popular science video database.

[0093] Method 2: Hospital staff can log in to the hospital backend management system corresponding to the doctor-patient auxiliary communication system, and add educational content through the educational content management module in the hospital backend management system. At this time, the hospital backend management system will display the educational content transmission interface. Through the educational content transmission interface, hospital staff can upload the target popular science video, and the target popular science video can be used as one of the popular science videos in the popular science video database.

[0094] It should be noted that for the above-mentioned target science popularization video, at least one corresponding science popularization question can be set for the target science popularization video. Hospital staff can use the question bank configuration interface to set science popularization questions and corresponding answers to the science popularization questions for the target science popularization video.

[0095] In an alternative embodiment, see Figure 2 , Figure 2 A schematic diagram of an educational content transmission interface provided by an embodiment of the present disclosure is shown as follows: Figure 2 As shown, hospital staff can enter the hospital backend management system, which includes functional modules such as console, channel management, education content management, and record management. When it is necessary to upload the target popular science video, hospital staff can click the education content management module. At this time, the education content list will be displayed below the education content management module. Click the education content list, and the content corresponding to the education content list will be displayed. Hospital staff can click the "Add" button 201 to upload the education content. Assume that the name of the surgery uploaded successfully is Figure 2 The operation name 22 in the image can also be edited. For example, click the edit button 202 corresponding to the operation name 22, and the interface 203 will be displayed. The interface 203 is the education content editing interface. Hospital staff can modify the operation name, modify the target science video, and upload it in the interface 203. Hospital staff can also Figure 2 The target popular science video corresponding to the surgery name 22 shown in the figure is used to configure the question bank. Figure 3 , Figure 3 This is a schematic diagram of a question bank configuration interface provided by an embodiment of the present disclosure, such as Figure 3 As shown, hospital staff can click the question bank configuration button 301 corresponding to the surgery name 22, and an interface 302 will be displayed. This interface 302 is the question bank configuration interface, and hospital staff can perform operations such as adding popular science questions and setting corresponding answers in this interface 302. The present embodiment does not limit the order in which hospital staff upload the target popular science video and perform the corresponding question bank configuration operations. Hospital staff can perform operations as needed.

[0096] In actual applications, hospital staff can manage the science popularization video database through the hospital background management system, such as performing the science popularization video editing operation, through which the science popularization videos in the science popularization video database can be enriched; they can also perform the science popularization video deletion operation, through which hospital staff can delete unreasonable science popularization videos in a timely manner to avoid irreversible consequences.

[0097] Through the embodiments of the present disclosure, hospital staff can flexibly manage the popular science video database, thereby improving the work convenience of hospital staff.

[0098] In an optional embodiment, the customized popular science video includes at least one of the following: a medical knowledge popular science video corresponding to the patient's basic health information; a diagnosis and treatment plan video corresponding to the patient's basic health information; a medical pros and cons and risk popular science video corresponding to the patient's basic health information; nursing precautions, precautions before and after major diagnosis and treatment, and other precautions corresponding to the patient's basic health information.

[0099] Optionally, the informed consent video can have a variety of corresponding video combinations based on the patient's condition and diagnosis and treatment methods, which can include a single or multiple combinations of the patient's basic disease and health information, the purpose of this treatment, treatment methods, treatment risks, treatment options and precautions. During doctor-patient communication, the diagnosis and treatment knowledge video can be retrieved from the cloud server, or a single or multiple videos from local files can be recombined to generate a customized video that best suits the patient's own situation, that is, a customized popular science video. For example, the diagnosis and treatment communication video watched by patients with liver and kidney dysfunction will add video content that informs on the assessment of liver and kidney function damage caused by this treatment, while the video for patients without liver and kidney function damage will not involve in-depth information that is not related to their own health, which will increase the difficulty for patients to understand.

[0100] Taking surgery as an example, a customized science video should include at least one of the following:

[0101] Medical knowledge popularization videos corresponding to the patient's basic health information can be understood as knowledge about diseases related to the surgery, including videos related to the diseases to be treated in the patient's health notice;

[0102] The diagnosis and treatment plan video corresponding to the patient's basic health information can be understood as the surgical plan provided by the doctor to the patient;

[0103] Medical pros and cons risk education videos corresponding to the patient's basic health information can be understood as surgical risk notification;

[0104] Nursing precautions corresponding to the patient's basic health information, precautions before and after major medical treatments, and other precautions.

[0105] Taking surgery as an example, customized popular science videos are composed of at least one popular science video, and the video combination is arranged in a fixed order. For example, video sequence 1 is disease knowledge, and videos related to the disease to be treated in the patient's health notification will be arranged into sequence 1. Video sequence 2 is the patient's surgical plan, video sequence 3 is surgical risk notification, and video sequence 4 is nursing and other notifications.

[0106] Accordingly, the popular science videos in the popular science video database are pre-categorized and marked in this way. For the popular science videos in the popular science video database, the doctor-patient communication system automatically assigns a corresponding serial number to each popular science video. The serial number of each popular science video is used to mark the position of the popular science video in the customized popular science video, that is, the playback order. Popular science videos with different serial numbers will be played in different orders in the customized popular science video.

[0107] Through the disclosed embodiments, based on customized popular science videos, medical knowledge can be popularized to patients in a more comprehensive and objective manner, thereby improving the efficiency of doctor-patient communication.

[0108] In an optional embodiment, obtaining, through a doctor-patient auxiliary communication system, feedback results from a patient regarding a customized science popularization video provided by a doctor, includes: displaying, through the doctor-patient auxiliary communication system, a patient feedback interface when a feedback operation is performed on the customized science popularization video, wherein the patient feedback interface is used to display at least one science popularization question corresponding to the customized science popularization video to the patient; obtaining, through the patient feedback interface, a feedback result input through the patient feedback interface when a feedback submission operation is performed through the patient feedback interface, wherein the feedback result corresponds to the at least one science popularization question in the patient feedback interface; and repeatedly performing the following operations until a preset qualification condition is satisfied: determining whether the feedback result meets the preset qualification condition, and if so, displaying an identity information confirmation interface so that the patient confirms the feedback result by entering the patient's identity information through the identity information confirmation interface, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; and if not, redisplaying the patient feedback interface so that the patient re-enters a new feedback result through the patient feedback interface, and performing the above operations on the obtained new feedback result until the preset qualification condition is satisfied.

[0109] Optionally, after viewing the treatment information video (i.e., customized educational videos), patients and their families (i.e., their family members) can provide feedback. This feedback process will display a patient feedback interface within the doctor-patient communication system, presenting at least one educational question related to the customized educational video. The patient feedback questionnaire focuses on the knowledge necessary for the patient to exercise their consent. Through an interactive Q&A format, the patient's understanding of the customized educational video and the information provided by the medical staff meets the basic requirements for decision-making. For example, the medical staff will explain the purpose of the treatment plan, the risks associated with the treatment, and the pros and cons of alternative options.

[0110] Patients can fill out questionnaires and provide feedback through the patient feedback interface. When the patient submits the feedback, they can obtain the above feedback results, which correspond to at least one popular science question in the patient feedback interface.

[0111] The feedback result is then checked to see if it meets pre-set eligibility criteria. If so, an identity confirmation interface is displayed, allowing the patient to enter their identity information. This information indicates that the patient has confirmed the feedback result and, accordingly, that the patient has sufficient understanding of the customized science video corresponding to the feedback result, indicating that the patient's level of awareness of the customized science video is satisfactory. Identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information.

[0112] If the preset qualification conditions are not met, the patient feedback interface will be redisplayed, and the patient must provide feedback again through the patient feedback interface to obtain new feedback results until the new feedback results meet the preset qualification conditions.

[0113] In the disclosed embodiment, when patients provide feedback, they can freely express their questions or demands in a relatively closed environment without external interference. The information they provide feedback on the patient side can be promptly displayed in the medical work section through the background or by connecting to the hospital information system. Medical staff can promptly know the patient's demands and questions, and bring them into the diagnosis and treatment consultation discussion, so that the subsequent diagnosis and treatment plan can be more in line with the patient's interests.

[0114] Through the embodiments of the present disclosure, patients can gain a deeper understanding of relevant information about medical treatment by filling out questionnaires, thereby increasing their awareness of medical treatment.

[0115] In an optional embodiment, determining the patient awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator includes:

[0116] The patient's level of awareness corresponding to the feedback result is determined by the following formula:

[0117]

[0118] Among them, T is the patient's awareness, which is used to indicate the patient's understanding of the customized science popularization video;

[0119] N is the total number of dimension indicators, N is a positive integer;

[0120] i is the i-th dimension index, 1≤i≤N;

[0121] is the weight coefficient of the i-th dimension indicator;

[0122] is the actual evaluation value of the i-th dimension indicator;

[0123] is the preset maximum value of the i-th dimension indicator;

[0124] It is a percentage, used to convert T into a percentage.

[0125] Optionally, after the patient has watched the customized popular science video, the doctor-patient auxiliary communication system will generate corresponding feedback based on the patient's operation, that is, the above-mentioned feedback results, and use a computer to automatically analyze the feedback results to obtain the patient's level of awareness, and use this patient's level of awareness to assess whether the patient has mastered the basic knowledge, ability, and mental state necessary to make decisions. In the assessment of the patient's level of awareness, except for the lack of civil capacity, it is generally not necessary to collect information that has little impact on the patient's level of awareness, such as the patient's age, education, and home address. One or more types of information that have a great impact on the patient's level of awareness can be collected, such as the number of views of the customized popular science video, feedback questions after viewing, and the completeness of the retelling of the viewing content.

[0126] The patient's awareness of medical treatment, that is, the patient's awareness, can be quantified by using a single or multi-dimensional (i.e., single or multi-dimensional) combination of indicators.

[0127] The patient's level of awareness corresponding to the feedback result can be determined by the following formula:

[0128]

[0129] Among them, T is the patient's awareness, which is used to indicate the patient's understanding of the customized science popularization video;

[0130] N is the total number of dimension indicators, N is a positive integer;

[0131] i is the i-th dimension index, 1≤i≤N;

[0132] is the weight coefficient of the i-th dimension indicator, which can be pre-set according to the weight ratio of each dimension indicator and must satisfy ∑ =1. For example, assuming there are 8 dimensions, the weight coefficients of each dimension can be set as follows: the weight coefficient of dimension 1 is 4%, the weight coefficient of dimension 2 is 6%, the weight coefficient of dimension 3 is 6%, the weight coefficient of dimension 4 is 24%, the weight coefficient of dimension 5 is 20%, the weight coefficient of dimension 6 is 15%, the weight coefficient of dimension 7 is 15%, and the weight coefficient of dimension 8 is 10%. In actual applications, the ratio of dimension indicators and corresponding weight coefficients can be adjusted according to different popular science videos;

[0133] is the actual evaluation value of the i-th dimension indicator. In other words, is the measured value of the i-th dimension indicator, satisfying 0≤ ≤ ;

[0134] is the preset maximum value of the i-th dimension indicator, that is, the theoretical limit value;

[0135] is a percentage, used to convert T into a percentage. In other words, d is the global scale factor, usually a fixed value of 100, used to achieve percentage conversion;

[0136] The scores of each dimension can be mapped to the interval [0,1] to eliminate quantitative differences.

[0137] In an optional embodiment, the dimensional indicators include at least one of the following: the patient's ability to retell the customized popular science video; the patient's awareness of the risks of diagnosis and treatment; and the number of times the patient has viewed the customized popular science video.

[0138] In order to more clearly illustrate the dimension index, the embodiment of the present disclosure provides an example of a dimension index and an evaluation assignment s, as shown in Table 1:

[0139] Table 1

[0140] Table 1: When setting dimensional indicators, they can be divided according to the core content of the right to know, such as disease diagnosis, treatment options, risks, costs, alternatives, etc. The above dimensional indicators include items marked with *. When the total score of all items marked with * is less than 10 points, it means that the patient's expectations are exceeded.

[0141] In actual application, the informedness value (i.e., patient informedness) can be calculated by having the video viewers (i.e., patients) fill out feedback questionnaires and record their software operation behaviors. The informedness range is between 0-1. A score below 40% indicates that the viewer does not have a sufficient understanding of the patient's condition and the pros and cons of diagnosis and treatment. It is not recommended to exercise the right to consent to diagnosis and treatment decisions at this time. The medical staff can improve the viewer's informedness through further communication; 40-60% indicates that the video viewer has a certain ability to be informed, but it needs to be increased to above 60% before exercising the right to consent to diagnosis and treatment decisions; the total score of the * items is less than 10 points, indicating that the viewer attaches great importance to this treatment and has the adverse factor of too high expectations. The medical staff needs to further evaluate whether the patient's expectations for the results of this diagnosis and treatment are reasonable.

[0142] Based on the patient's level of awareness, if the system determines that the patient is still not informed, the system prompts the patient to watch the video again or strengthen communication with the doctor to increase the patient's right to be informed, until the patient meets the necessary requirements for decision-making, or relinquishes the right to consent. This method can assist the doctor in carrying out patient education and informed consent, greatly improving the efficiency of communication between doctors and patients compared to traditional doctor-patient education.

[0143] Through the embodiments disclosed herein, based on the patient's level of awareness, the patient's ability to be informed of the diagnosis and treatment behavior can be evaluated in a quantitative form, which greatly improves the patient's level of awareness of the diagnosis and treatment behavior. Accordingly, the doctor can communicate with the patient in a timely manner based on the patient's level of awareness, thereby improving the communication efficiency between doctors and patients.

[0144] At present, when medical disputes occur, there is a problem of lack of evidence to judge the right of medical communication and information for patients. In order to solve this problem, in an optional embodiment, the above method also includes: when the patient's authorization is passed, the actual use record of the patient's use of the medical auxiliary communication system is recorded by at least one of the following operations: the identity information entered during the authorization process of the patient is recorded as the actual use record, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; regularly intercepting at least one use record image when using the medical auxiliary communication system, composing the at least one operation image intercepted into a use record video in chronological order, and using The recorded video is used as evidence of actual usage record; at least one operation trace of the patient's use of the medical-patient auxiliary communication system is captured, and the at least one captured operation trace is organized into an operation trace video in chronological order, and the operation trace video is used as evidence of actual usage record; the entire process of the patient's use of the medical-patient auxiliary communication system is recorded to obtain a video of the entire process that can be traced back, and the video of the entire process that can be traced back is used as evidence of actual usage record; the viewing record of the patient's viewing of the customized popular science video and the feedback result after the patient's feedback on the customized popular science video are obtained, and the patient-informed video is obtained by recording the screen or capturing images in chronological order, and the patient-informed video is used as evidence of actual usage record.

[0145] Optionally, the actual usage records of the doctor-patient auxiliary communication system by the patient's personnel can be stored as evidence of the doctor-patient communication right to be informed. Doctor-patient communication is a legally binding act, and each link of the doctor-patient communication needs to be authorized and verified to ensure that the communication is legally binding. Among them, facial identity information can be used to verify the parties involved in the doctor-patient communication to ensure that the parties in the communication meet the legal requirements for doctor-patient communication and avoid invalid communication caused by errors of the communication subjects in traditional doctor-patient communication. At the same time, methods including but not limited to face comparison, face authentication, fingerprint recognition, electronic signature verification, ID number verification, WeChat or Alipay and other third-party identity authentication or a combination of methods can also be used to confirm the true identity of the patient who accepts the informed disclosure.

[0146] That is to say, when authorizing, it is necessary to confirm the identity information of both the doctor and the patient, as well as whether the medical representative participating in the communication is a person related to the diagnosis and treatment, and whether he or she has the corresponding diagnosis and treatment qualifications required by laws and regulations. It is also necessary to confirm whether the patient has the qualifications to perform the informed consent right on behalf of the patient, so as to avoid the medical communication being legally invalid due to participation under a false name, and to protect the patient's privacy rights. In addition, both the doctor and the patient need to authorize the screenshot, video and audio recording of the medical communication process, and have the right to retrieve information. The above actions must be carried out with the informed consent of all parties in advance. The authorization module informs all parties of the need for authorization in the form of documents and pictures. All parties need to clearly fill in whether they agree to the authorization. Only when they agree to the authorization can they carry out the above-mentioned operations. If any party disagrees with the authorization, this part of the function will be prohibited from running.

[0147] One or more of the following technologies may be used and activated after obtaining authorization confirmation from all parties. The entire process of the patient operating the doctor-patient auxiliary communication system, entering data, watching video content (i.e., watching customized popular science videos) and providing feedback, assessment of the patient's level of awareness, and the patient's mental state when exercising the right to informed consent can be recorded through at least one of screenshots, screen recordings, audio or video recordings, and a hash value can be generated and uploaded to a third-party witness agency or supervisory agency or notary office designated storage for evidence storage, so that the record is authentic, legal, and relevant.

[0148] Optionally, the doctor-patient auxiliary communication system has a combination of functions such as background screenshots, screen recording, and video recording. The actual usage records of the doctor-patient auxiliary communication system by the patient's personnel can be recorded through at least one of the following operations.

[0149] Method 1: Take screenshots at fixed intervals, capture a frame every fixed number of seconds, and then combine all the screenshots into a continuous video in chronological order to obtain a usage record video. The usage record video can be used as an actual usage record for evidence.

[0150] Method 2: Operation trace screenshots. Each click operation of the operator on the software interface will be saved as a picture in the background at the same time. Then all screenshots are combined into a continuous video in chronological order to obtain the operation trace video. The operation trace video can be used as a record of actual use for evidence.

[0151] Method 3: Record the entire process in full screen. For example, set the start and end nodes of the screen recording. When the operation reaches the start node, the background screen recording function is automatically started until the end node is reached to complete the screen recording, and a video of the entire process that can be traced back can be obtained. The video of the entire process that can be traced back can be used as a record of actual use for evidence. The video of the entire process that can be traced back can be saved in an uncompressed or compressed manner.

[0152] Method 4: Screenshot + Front-Facing Camera Photo. This solution captures both software operation traces and an image of the operator in front of the screen. The captured image further verifies the operator's mental state and whether they are expressing their intentions when operating the software. This combination can be based on practical needs and comprehensive considerations such as image storage costs. Either screenshot + photo or screen recording + front-facing camera recording can be used.

[0153] Method 5: The identity information entered by the actual authorizer of the patient during the authorization process is recorded as evidence of actual use, where the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, and iris information.

[0154] Method 6: Record the entire process of patients watching the customized science popularization video, as well as the entire process of patients providing feedback on the customized science popularization video and the feedback results. The recording can be performed by screen recording or image capture in chronological order to obtain a patient-informed video, which can be stored as an actual usage record.

[0155] It can be understood that by storing evidence through one or more of the above-mentioned evidence storage methods, the actual usage record of the patient's use of the doctor-patient auxiliary communication system can be obtained.

[0156] Through the disclosed embodiment, with the authorization of both the doctor and the patient, sufficient evidence can be provided for doctor-patient communication, that is, the dynamic process of the patient reading and watching the audio or video of the informed consent can be recorded, and the entire process and results of the doctor's fulfillment of the obligation to inform and the patient's ability to make informed decisions can be fully recorded, which greatly protects the rights and interests of both the doctor and the patient and provides effective and sufficient evidence for the patient's right to know.

[0157] In an optional embodiment, the above method also includes: generating a unique hash value based on the actual usage record to obtain a traceable patient-informed evidence video, saving the traceable patient-informed evidence video to a designated storage medium, and transmitting the traceable patient-informed evidence video in the designated storage medium to a third-party witness agency, so that the third-party witness agency saves the traceable patient-informed evidence video to a designated terminal storage device or cloud storage device; or, transmitting the doctor-patient communication witness evidence video to a third-party agency, determining whether the doctor-patient communication witness evidence video contains a hash value, and if not, generating a unique hash value for the doctor-patient communication witness evidence video, obtaining the traceable doctor-patient communication witness evidence video, and saving it to a terminal storage device or cloud storage device designated by the third-party agency; wherein the third-party witness agency is an agency independent of patient personnel and medical personnel with the ability to store evidence and prevent tampering supervision, and the third-party witness agency includes at least one of the following: a notary office, a law firm, a government functional agency, an Internet court evidence platform, and an electronic evidence online platform.

[0158] Optionally, the hospital-assisted communication system includes a backend storage and evidence witnessing notarization module. All screenshots, screen recordings, and audio and video recordings (i.e., actual usage records) generated by the hospital-assisted communication system (also known as the doctor-patient communication informed consent system) need to generate a unique hash value to obtain a traceable patient informed consent evidence video. This video is then transmitted and stored on a designated storage medium (local storage or cloud server). This video is then transmitted to a third-party witness organization, which can then save it to a designated terminal storage device or cloud storage device. Alternatively, the actual usage records can be directly transmitted to the third-party witness organization, and a determination is made as to whether the actual usage records contain a hash value. If not, a unique hash value is generated for the actual usage records to obtain a traceable patient informed consent evidence video, which is then saved to the terminal storage device or cloud storage device designated by the third-party witness organization. Later, by verifying whether the hash value has changed, it can be determined whether the stored and transmitted files have been tampered with or edited since recording.

[0159] Among them, third-party witness institutions are institutions independent of patient and medical personnel that have the ability to store evidence and monitor tamper-proofing. Third-party witness institutions include at least one of the following: notary offices, law firms, government agencies (such as medical and health supervision agencies), Internet court evidence storage platforms, and online electronic evidence storage platforms. For example, transmitting video evidence that can be traced back to patient informed consent to government agencies such as medical and health supervision agencies can not only be used for evidence storage, but also for monitoring medical quality. Transmitting video evidence that can be traced back to patient informed consent to a notary office can witness and notarize the stored files in real time, ensuring the authenticity, integrity, and relevance of all stored data.

[0160] Optionally, actual usage records can be saved through blockchain, creating a video that can be used to provide evidence of patient consent. Blockchain is a decentralized distributed ledger technology that, through encryption algorithms, consensus mechanisms, and peer-to-peer networks, ensures data immutability, transparency, and traceability.

[0161] For medical staff, the backend management module (i.e., the hospital's backend management system) allows them to configure terminals, rules, and personnel, as well as access doctor-patient communication information and recorded videos. By entering patient information into the backend management module, corresponding videos can be retrieved (e.g., videos of patients' informed consent can be retrieved). This allows medical treatment managers at medical institutions to promptly monitor and improve the quality of doctor-patient communication.

[0162] Through the disclosed embodiments, this method of storing traceable medical communication witness evidence videos through a third-party witness agency ensures that the traceable medical communication witness evidence videos cannot be tampered with, as the third-party witness agency is independent of medical personnel and patient personnel, thereby greatly protecting the rights and interests of both doctors and patients.

[0163] In an optional embodiment, the above method also includes: in the event of a medical dispute between the patient and the medical staff, obtaining a traceable patient-informed evidence video stored by a third-party witness agency, so that the patient and the medical staff can communicate based on the traceable witness evidence video.

[0164] Optionally, if the doctor and the patient disagree on the diagnosis and treatment results, the doctor-patient communication process can be traced back through the video of the patient's informed consent, to clarify whether the doctor has fulfilled the obligation to inform and whether the patient has the ability to consent to the informed consent. The rights and obligations of the doctor and the patient can be judged more objectively and completely based on the evidence provided by the video of the patient's informed consent. Resolve doctor-patient disagreements and contradictions through real evidence, promote the doctor's responsible fulfillment of the obligation to inform the patient, and effectively protect the patient's right to informed consent. Reduce many problems in doctor-patient communication, such as patients being forced to agree when they do not have the ability to make decisions, and the lack of an evidence chain in the doctor-patient communication process, and promote fair negotiation and resolution of doctor-patient disagreements within the framework of evidence and law, further protect the legitimate rights and interests of both doctors and patients, and build a new type of harmonious doctor-patient relationship.

[0165] The following combination Figure 4 The process of the method for evaluating the patient's awareness in the embodiment of the present disclosure is described. Figure 4 A flow chart of another method for evaluating patient awareness provided by an embodiment of the present disclosure is shown as follows: Figure 4 The specific steps are as follows:

[0166] Step S401: Log in to the personal center of the doctor-patient auxiliary communication system, wherein the personal center includes a functional module corresponding to the popular science video.

[0167] Figure 5 A schematic diagram of a login interface of a doctor-patient auxiliary communication system provided in an embodiment of the present disclosure, such as Figure 5 As shown, the user system login interface (i.e., the login interface for the doctor-patient communication system) opens. The user needs to enter the correct login information in the text boxes and select the notification document. The information to be entered includes: 1) login mobile phone number; 2) login password. Then, click the "Log in Now" button to complete the login verification. After successful verification, the user will enter the personal center interface. Figure 6 A schematic diagram of a personal center interface provided by an embodiment of the present disclosure is shown as follows: Figure 6 As shown, the personal center page supports operations such as logging out and clicking to jump to the corresponding function module.

[0168] Step S402: Click the function module corresponding to the popular science video and enter the information of the doctor and the recipient.

[0169] like Figure 6 As shown, the personal center page contains the "Preoperative Science Education" function module. Click "Preoperative Science Education" to enter the information filling page for the person receiving the education. Figure 7 This is a schematic diagram of an interface for filling in information about a recipient of a mission provided by an embodiment of the present disclosure, such as Figure 7 As shown, you can select the patient's surgery name on this page, and fill in the patient information, information of the person receiving the education, etc. in turn, click "Confirm and Submit" to verify the content. If the verification is passed, jump to the next step of the face verification process.

[0170] Step S403: Face verification. Each recipient needs to be verified one by one. After passing the verification, click the "Start Watching" button.

[0171] Figure 8 A schematic diagram of an authorization confirmation interface provided by an embodiment of the present disclosure, such as Figure 8 As shown, the recipient of the mission can fill in the identity information on this page. After completing the information, click the "Authorization Confirmation" button to conduct facial verification. When the facial verification is passed, a prompt indicating that the facial verification is passed will be displayed. Figure 9 A schematic diagram of an authorization interface provided by an embodiment of the present disclosure is shown as follows: Figure 9 As shown, if the face verification is passed, the interface will display the relevant information of the face verification, such as Figure 9 The prompts shown are "Zhang Sanren's face verification passed" and "The face verification information is consistent with the entered personnel information".

[0172] Step S404: Play a preoperative education video (i.e., a customized popular science video).

[0173] After the facial verification is passed and confirmed, you can enter the science popularization video playback page. Figure 10 A schematic diagram of a science popularization and education interface provided by an embodiment of the present disclosure is shown as follows: Figure 10 As shown, the science education interface will prompt relevant information. Click the "Agree and Confirm" button to start playing the preoperative education video (i.e., customized science education video). The playback process supports pause, fast forward, and rewind. After the playback is completed, proceed to the next step of signature confirmation.

[0174] Step S405: After confirming that the learning is completed, preoperative communication and feedback are conducted with the patient to obtain feedback results, and the patient's level of awareness is confirmed based on the feedback results.

[0175] After the preoperative education video (i.e. customized popular science video) is played, you can enter the online question-and-answer and feedback page. Figure 11This is a schematic diagram of a patient-side preoperative communication feedback interface provided by an embodiment of the present disclosure, such as Figure 11 As shown, the patient representative can complete the questions and provide feedback in sequence according to the learning content of the preoperative education video, click "Confirm Submission" to verify the content, and after submitting the content and verifying that it is qualified, proceed to the next step of signature confirmation.

[0176] Step S406: When the patient's right to know is qualified, the education is confirmed to be completed, and the recipients of the education sign electronically one by one. When all recipients have signed the electronic signature, click Confirm and Submit to complete the patient's right to know notification.

[0177] Figure 12 A schematic diagram of an electronic signature interface provided by an embodiment of the present disclosure is shown as follows: Figure 12 As shown, the patient representative can click the "Go to Sign" button in sequence to complete the electronic signature. After completing the signature, they can click "Confirm Submission" to verify the content. After the verification is passed, they will jump to the "Submission Successful" page.

[0178] In an optional embodiment, the patient's personnel can log in to the personal center and click "Education File Query" to enter the education record list, which supports operations such as clicking to view details and downloading signatures.

[0179] For example, Figure 13 This is a schematic diagram of a mission record list page provided by an embodiment of the present disclosure, such as Figure 13 As shown, this page displays at least one education record that the patient has received. Each education record includes the serial number, surgical department, surgery name, education time, and recipient of the education. Click the "View Details" button to enter the education record details interface. Figure 14 This is a schematic diagram of a teaching record details interface provided by an embodiment of the present disclosure, such as Figure 14 As shown, this page displays the serial number of the education record, communication time, educator, patient information, and patient agent information.

[0180] Through the disclosed embodiment, patients can learn preoperative knowledge through the doctor-patient auxiliary communication system, which greatly improves the patient's right to know before the operation. In addition, the doctor-patient auxiliary communication system is easy to operate, and each interface is open and transparent, which protects the rights and interests of the patient.

[0181] The following combination Figure 15 The various functions of the background management system of the doctor-patient auxiliary communication system in the embodiment of the present disclosure are described. Figure 15 This is a schematic diagram of the structure of a background management system provided by the embodiment of the present disclosure. Figure 15As shown in the figure, the backend management system mainly includes four functional modules: record management, channel management, education content management, and permission management. Among them, record management includes three modules: education record list, third-party witness record, and retrospective record list. Channel management includes two modules: hospital list and medical list. Education content management includes the education content list module.

[0182] The following is a detailed introduction to some functions of the background management system with the help of several accompanying drawings.

[0183] Figure 16 A schematic diagram of a login interface of a backend management system provided in an embodiment of the present disclosure is shown as follows: Figure 16 As shown, you can enter the user name, password, and verification code information in this interface. After successful verification, you can click the "Login" button to enter the background management system.

[0184] The following is an explanation of several main functional modules of the background management system.

[0185] Functional module 1: Add hospital records. Hospital records can be added through the hospital list module under channel management. Use the provided super account and password to log in to the backend management system, enter the relevant hospital information in "Channel Management-Hospital List", click "OK" to submit successfully, create a hospital record, click "Department Management" to configure the corresponding department information of the hospital, and support single addition, batch addition, editing, disabling and other operations. The detailed process is as follows:

[0186] Figure 17 This is a schematic diagram of a hospital information adding page provided by an embodiment of the present disclosure, such as Figure 17 As shown, after entering the main page of the backend management system, click "Channel Management," "Hospital List," and "Add" button 1710 in sequence. The interface will then display the hospital information addition page 1711. Hospital staff can enter hospital information on this hospital information addition page and click "OK" button 1713 to successfully submit and create a hospital record. Click "Department Management" to configure the corresponding department information of the hospital, supporting operations such as single addition, batch addition, editing, and disabling.

[0187] by Figure 17 Take the created hospital 8 as an example, you can configure the corresponding department information for the hospital 8, such as clicking Figure 17 Department Management 1712, then click Figure 18 ( Figure 18 The add button 1811 in the diagram of a department management interface provided by an embodiment of the present disclosure will display the following Figure 18 The department management adding interface 1810 shown in FIG. 18 can be used to add a department management interface 1810 for the corresponding hospital (eg Figure 178) Configure the corresponding department information. Click Figure 18 The quick add department button 1812 will display Figure 19 The quick-add department interface 1910 shown can be used to quickly manage new departments.

[0188] Functional module 2: Add medical records. You can add medical records through the medical list module under channel management. After the hospital and department are created, enter the relevant medical staff information in "Channel Management-Medical List", select the hospital, department, staff name, mobile phone number, associated permissions and other information, click "Confirm" to verify the relevant content, and submit to successfully create the front-end medical staff login account. It supports editing, disabling, resetting passwords and other operations for the created account. The detailed process is as follows:

[0189] Figure 20 A schematic diagram of a medical information adding page provided in an embodiment of the present disclosure, such as Figure 20 As shown, after entering the main page of the backend management system, click the "Channel Management", "Hospital List", and "Add" button 2010 in sequence. At this time, the medical information addition page 2011 will be displayed in the interface. Hospital staff can enter medical information on the medical information addition page 2011 and click the "OK" button 2012 to submit successfully and create a medical record.

[0190] Function 3: Create educational content (i.e., create a popular science video) and the corresponding question bank configuration. Log in to the backend management system, enter the surgery name in "Education Content Management-Education Content List", upload the corresponding popular science video, and click "OK" to submit. After successful submission, a record of educational content will be generated. After creating a successful surgical video, click "Question Bank Configuration" to open the questionnaire editing pop-up window, which supports adding single-choice questions, multiple-choice questions, and feedback questions. After successful configuration, the corresponding question bank will be brought out on the front end, supporting operations such as setting correct answers, editing questions, and pinning questions.

[0191] For details on uploading popular science videos and configuring question banks, please refer to the previous section. Figure 2 and Figure 3 The description is not repeated here.

[0192] Among them, when the patient watches the popular science video configured on the question bank configuration page and provides corresponding feedback, at least one popular science question displayed on the corresponding patient feedback interface is configured on the question bank configuration interface.

[0193] The following combination Figure 21 The process of the doctor-patient assisted communication method in the embodiment of the present disclosure is described. Figure 21A flowchart of a doctor-patient assisted communication method provided by an embodiment of the present disclosure is shown in FIG. Figure 21 As shown, it mainly includes the following steps:

[0194] Register and log in to the doctor-patient communication system and complete the import of patient health information. The doctor-patient communication system mainly includes two functional modules: Functional Module 1: Informed ...

[0195] The following is an introduction to functional module 1, specifically:

[0196] Identity verification of medical and patient communication representatives (i.e. medical staff and patient staff) can be carried out by comparing information such as name, ID number, mobile phone number and facial information. After the verification is passed, scientific education and awareness evaluation will be conducted on patient staff (including patients and patient representatives). Among them, when conducting popular science education, a new video can be synthesized based on the patient's age, previous underlying diseases, patient demands and other dimensions to obtain a popular science video (i.e., the customized popular science video mentioned above). Then the patient watches the popular science video. After watching, the software automatically generates feedback questions. The patient fills out the feedback questionnaire. The computer automatically assesses the patient's level of awareness. If the assessment does not meet the awareness standard, the patient returns to watch again or strengthens communication until the awareness standard is met. If the patient's awareness meets the awareness standard, identity verification (such as facial verification) is performed again. After the verification is passed, if the patient authorizes it, the functional module 1 can record or screenshot the patient's operation process. A variety of recording and video recording schemes can be selected, such as trace screenshots and video merging schemes, to obtain the patient's actual use record of the doctor-patient auxiliary communication system and complete the informed consent for diagnosis and treatment. After completing the informed consent for diagnosis and treatment, the feedback information can be transmitted to the doctor platform, so that the doctor can conduct timely research based on the patient's feedback and provide feedback to the patient.

[0197] It should also be noted that after completing the informed consent for diagnosis and treatment, the computer can be used to determine whether the actual use records of the doctor-patient auxiliary communication system are complete and valid. If they are complete and valid, they will be saved locally or in the cloud, and a hash value will be generated to prevent tampering, so that a traceable patient informed consent video can be obtained. The traceable patient informed consent video can be uploaded to a medical supervision agency (for improving medical quality and urging doctors to perform their duties), uploaded to an evidence storage agency, and / or uploaded to a notary agency to issue a notarial certificate or store it on their behalf (for restoring the facts of communication and protecting the legitimate rights and interests of doctors and patients).

[0198] The following is an introduction to functional module 2, specifically:

[0199] The identity of the medical and patient representatives (i.e., medical and patient personnel) can be verified by comparing their names, ID numbers, mobile phone numbers, and other information with their facial information. Once verified, AI technology is used to generate preoperative conversation scripts (also known as medical and patient communication popular science copy) to assist the doctor in explaining the diagnosis and treatment plan and risks to the patient. With the patient's authorization, preoperative communication evidence can be obtained through screenshots, screen recordings, audio recordings, and video recordings. This record contains information such as attendees, meeting content, time, and the supervisory witness agency. The doctor-patient communication efficiency is also scored by computer. When the doctor-patient communication efficiency falls below the set threshold, the doctor can intervene promptly to explain the diagnosis and treatment knowledge to the patient.

[0200] It should also be noted that after completing the medical communication evidence and obtaining the medical communication witness evidence record, the computer can be used to determine whether the medical communication witness evidence record is complete and valid. If it is complete and valid, it will be saved locally or in the cloud, and a hash value will be generated to prevent tampering, so as to obtain a traceable medical communication witness evidence record. The traceable medical communication witness evidence record can be uploaded to a medical supervision agency (for improving medical quality and urging doctors to perform their duties), uploaded to an evidence storage agency, and / or uploaded to a notary agency to issue a notarial certificate or store it on their behalf (for restoring the facts of communication and protecting the legitimate rights and interests of doctors and patients).

[0201] The aforementioned doctor-patient communication system also includes a backend management system, which allows users to query hospitalization records, past medical history, current major diseases, examination records, and other health information to create corresponding diagnosis and treatment notification videos (i.e., the aforementioned customized popular science videos). It also allows for screen recording and witness notarization video management, such as querying the aforementioned retroactive patient informed consent videos and / or the aforementioned retroactive doctor-patient communication witness records.

[0202] It should be noted that the doctor-patient auxiliary communication system in the embodiment of the present disclosure has been realized as a software product. In order to more clearly show the details of the graphical user interface of the doctor-patient auxiliary communication system software product, the following Figure 22 Show part of the graphical user interface, Figure 22 A screenshot of a graphical user interface for science popularization and education provided in an embodiment of the present disclosure, such as Figure 22 As shown, the science popularization video can be customized through the science popularization and education interface. It should also be noted that in the embodiment of the present disclosure Figures 5 to 14 They are all drawn based on the graphical user interface after the doctor-patient auxiliary communication system software is commercialized, and the embodiments of this disclosure will not be shown one by one.

[0203] The background management system of the doctor-patient auxiliary communication system in the embodiment of the present disclosure has also been realized as a software product. In order to more clearly show the details of the graphical user interface after the background management system software product is completed, the following Figure 23 Show part of the graphical user interface, Figure 23 This is a screenshot of a graphical user interface for adding a medical care list provided in the embodiment of the present disclosure. Figures 16 to 20 They are all drawn based on the graphical user interface after the backend management system is commercialized, and the embodiments of this disclosure will not be shown one by one.

[0204] The present disclosure provides a device for evaluating the patient's level of awareness. Figure 24 As shown, the patient awareness assessment device 220 may include: a first acquisition module 2201, an assessment module 2202, a first determination module 2203, and a second determination module 2204, wherein:

[0205] The first acquisition module 2201 is configured to obtain, through the doctor-patient auxiliary communication system, feedback from a patient's side regarding a customized science popularization video provided by a doctor's side. The patient's side includes the patient and the patient's authorized health manager. The customized science popularization video is determined based on the patient's basic health information.

[0206] Evaluation module 2202, configured to evaluate the feedback result using at least one preset dimension indicator to obtain an actual evaluation value corresponding to each dimension indicator;

[0207] The first determination module 2203 is configured to determine the patient's level of awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator;

[0208] The second determination module 2204 is used to determine the patient's understanding of the customized science popularization video based on the patient's level of awareness.

[0209] Optionally, the first determination module 2203 is specifically configured to determine the patient awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, including determining the patient awareness corresponding to the feedback result by the following formula:

[0210]

[0211] Among them, T is the patient's awareness, which is used to indicate the patient's understanding of the customized science popularization video;

[0212] N is the total number of dimension indicators, N is a positive integer;

[0213] i is the i-th dimension index, 1≤i≤N;

[0214] is the weight coefficient of the i-th dimension indicator;

[0215] is the actual evaluation value of the i-th dimension indicator;

[0216] is the preset maximum value of the i-th dimension indicator;

[0217] It is a percentage, used to convert T into a percentage.

[0218] Optionally, customized popular science videos include at least one of the following: a medical knowledge popular science video corresponding to the patient's basic health information; a diagnosis and treatment plan video corresponding to the patient's basic health information; a medical pros and cons and risk popular science video corresponding to the patient's basic health information; nursing precautions, precautions before and after major diagnosis and treatment, and other precautions corresponding to the patient's basic health information.

[0219] Optionally, the customized popular science video is determined in the following manner: displaying the basic health information entry interface of the doctor-patient auxiliary communication system; obtaining the basic health information of the patient entered through the basic health information entry interface, wherein the basic health information entry interface is used to display at least one question related to the basic health information; performing feature extraction on the patient's basic health information to obtain semantic features corresponding to the patient's basic health information; matching the semantic features with keywords of the popular science video in the popular science video database to obtain a customized popular science video that matches the semantic features.

[0220] Optionally, the above-mentioned device also includes a popular science video database establishment module, which is used to: establish a popular science video database in the following manner: use the original popular science video in the doctor-patient auxiliary communication system as the popular science video in the popular science video database; and / or, when logging into the hospital backend management system in the doctor-patient auxiliary communication system, if it is detected that the operation of adding educational content is performed through the hospital backend management system, then the educational content transmission interface is displayed; obtain the target popular science video transmitted through the educational content transmission interface, and use the target popular science video as one of the popular science videos in the popular science video database.

[0221] Optionally, the first acquisition module 2201 is specifically used to: through the doctor-patient auxiliary communication system, when a feedback operation is obtained for the customized science popularization video, display the patient feedback interface, wherein the patient feedback interface is used to show the patient at least one science popularization question corresponding to the customized science popularization video; when a feedback submission operation is obtained through the patient feedback interface, obtain the feedback result input through the patient feedback interface, wherein the feedback result corresponds to at least one science popularization question in the patient feedback interface; repeat the following operations until the preset qualification conditions are met: determine whether the feedback result meets the preset qualification conditions, if so, display the identity information confirmation interface, so that the patient can confirm the feedback result by entering the patient's identity information through the identity information confirmation interface, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; if not, redisplay the patient feedback interface, so that the patient can re-enter the new feedback result through the patient feedback interface, and perform the above operations on the new feedback result until the preset qualification conditions are met.

[0222] Optionally, the dimensional indicators include at least one of the following: the patient's ability to retell the customized popular science video; the patient's awareness of the risks of diagnosis and treatment; and the number of times the patient has viewed the customized popular science video.

[0223] Optionally, the above-mentioned device also includes a storage module for: when the patient's authorization is passed, the actual use record of the patient's use of the doctor-patient auxiliary communication system is stored by at least one of the following operations: the identity information entered during the patient's authorization process is stored, and the identity information is stored as the actual use record, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; regularly intercepting at least one use record image when using the doctor-patient auxiliary communication system, composing the at least one intercepted operation image into a use record video in chronological order, and storing the use record video as the actual use record; and the patient's An image is captured of at least one operation trace of a patient when using the medical-patient auxiliary communication system, and the at least one operation trace captured is combined into an operation trace video in chronological order, which is stored as a record of actual use; the entire process of the patient using the medical-patient auxiliary communication system is recorded to obtain a video of the entire process that can be traced back, and the video of the entire process that can be traced back is stored as a record of actual use; the viewing record of the patient watching the customized popular science video and the feedback result after the patient gives feedback on the customized popular science video are obtained, and a patient-informed video is obtained by recording the screen or capturing images in chronological order, and the patient-informed video is stored as a record of actual use.

[0224] Optionally, the above-mentioned device also includes a storage module, which is used to: generate a unique hash value for the actual usage record, obtain a traceable patient informed evidence video, save the traceable patient informed evidence video to a designated storage medium, and transmit the traceable patient informed evidence video in the designated storage medium to a third-party witness agency, so that the third-party witness agency saves the traceable patient informed evidence video to a designated terminal storage device or cloud storage device; or, transmit the actual usage record to the third-party witness agency, determine whether the actual usage record contains a hash value, and if not, generate a unique hash value for the actual usage record, obtain the traceable patient informed evidence video, and save it to a terminal storage device or cloud storage device designated by the third-party witness agency; wherein the third-party witness agency is an institution independent of patient personnel and medical personnel with the ability to store evidence and prevent tampering supervision, and the third-party witness agency includes at least one of the following: notary office, law firm, medical supervision agency, Internet court evidence platform, electronic evidence online platform, and government.

[0225] Optionally, the above-mentioned device also includes a second acquisition module, which is used to: in the event of a medical dispute between the patient and the medical staff, obtain the traceable patient informed evidence video stored by a third-party witness agency, so that the patient and the medical staff can communicate based on the traceable witness evidence video.

[0226] The apparatus of the embodiments of the present disclosure can execute the methods provided by the embodiments of the present disclosure, and their implementation principles are similar and have corresponding technical effects. The actions performed by each module in the apparatus of each embodiment of the present disclosure correspond to the steps in the methods of each embodiment of the present disclosure. For detailed functional descriptions of each module of the apparatus, please refer to the descriptions of the corresponding methods shown above, and will not be repeated here.

[0227] An embodiment of the present disclosure provides an electronic device (computer device / equipment / system), including a memory, a processor, and a computer program stored in the memory, and the processor executes the above computer program to implement the steps of the method provided in any optional embodiment of the present disclosure.

[0228] In an alternative embodiment, an electronic device is provided, such as Figure 25 As shown, Figure 25 The electronic device 4000 shown includes: a processor 4001 and a memory 4003. The processor 4001 and the memory 4003 are connected, for example, via a bus 4002. Optionally, the electronic device 4000 may further include a transceiver 4004, which may be used for data exchange between the electronic device and other electronic devices, such as data transmission and / or data reception. It should be noted that in actual applications, the number of transceivers 4004 is not limited to one, and the structure of the electronic device 4000 does not constitute a limitation on the embodiments of the present disclosure.

[0229] Processor 4001 may be a CPU (Central Processing Unit), a general-purpose processor, a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or other programmable logic device, transistor logic device, hardware component, or any combination thereof. It may implement or execute the various exemplary logic blocks, modules, and circuits described in conjunction with the present disclosure. Processor 4001 may also be a combination that implements computing functions, such as a combination of one or more microprocessors, or a combination of a DSP and a microprocessor.

[0230] Bus 4002 may include a path for transmitting information between the above components. Bus 4002 may be a PCI (Peripheral Component Interconnect) bus or an EISA (Extended Industry Standard Architecture) bus. Bus 4002 may be divided into an address bus, a data bus, a control bus, etc. For ease of representation, Figure 25 Only one thick line is used in the diagram, but this does not mean that there is only one bus or one type of bus.

[0231] The memory 4003 may be a ROM (Read Only Memory) or other type of static storage device that can store static information and instructions, a RAM (Random Access Memory) or other type of dynamic storage device that can store information and instructions, or an EEPROM (Electrically Erasable Programmable Read Only Memory), a CD-ROM (Compact Disc Read Only Memory) or other optical disk storage, optical disk storage (including compact discs, laser discs, optical discs, digital versatile discs, Blu-ray discs, etc.), magnetic disk storage media, other magnetic storage devices, or any other medium that can be used to carry or store computer programs and can be read by a computer, without limitation herein.

[0232] The memory 4003 is used to store the computer program for executing the embodiments of the present disclosure, and the execution is controlled by the processor 4001. The processor 4001 is used to execute the computer program stored in the memory 4003 to implement the steps shown in the above method embodiments.

[0233] An embodiment of the present disclosure provides a computer-readable storage medium having a computer program stored thereon. When the computer program is executed by a processor, the steps and corresponding contents of the aforementioned method embodiment can be implemented.

[0234] The embodiments of the present disclosure further provide a computer program product, including a computer program, which can implement the steps and corresponding contents of the aforementioned method embodiments when executed by a processor.

[0235] It should be understood that, although the flowcharts of the embodiments of the present disclosure indicate the various operation steps by arrows, the order of implementation of these steps is not limited to the order indicated by the arrows. Unless otherwise clearly stated herein, in some implementation scenarios of the embodiments of the present disclosure, the implementation steps in each flowchart can be performed in other orders as required. In addition, some or all of the steps in each flowchart may include multiple sub-steps or multiple stages based on the actual implementation scenario. Some or all of these sub-steps or stages can be executed at the same time, and each sub-step or stage in these sub-steps or stages can also be executed at different times. In scenarios where the execution times are different, the order of execution of these sub-steps or stages can be flexibly configured as required, and the embodiments of the present disclosure do not limit this.

[0236] The above description is only an optional implementation method for some implementation scenarios of the present disclosure. It should be pointed out that for ordinary technicians in this technical field, without departing from the technical concept of the solution of the present disclosure, other similar implementation methods based on the technical ideas of the present disclosure also fall within the protection scope of the embodiments of the present disclosure.

Claims

1. A method for evaluating patient awareness, characterized in that: The method comprises: Obtaining, through the doctor-patient auxiliary communication system, feedback from patient personnel regarding a customized science popularization video provided by a medical personnel, wherein the patient personnel include the patient and a health manager authorized by the patient, wherein the customized science popularization video is determined based on the patient's basic health information; Evaluate the feedback result using at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator; Determine the patient's level of awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator; The degree of understanding of the patient's personnel regarding the customized popular science video is determined based on the patient's level of awareness.

2. The method according to claim 1, characterized in that Determining the patient awareness corresponding to the feedback result according to an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator includes: The patient's awareness level corresponding to the feedback result is determined by the following formula: Wherein, T is the patient's awareness, which is used to indicate the patient's understanding of the customized science popularization video; N is the total number of dimension indicators, N is a positive integer; i is the i-th dimension index, 1≤i≤N; is the weight coefficient of the i-th dimension indicator; is the actual evaluation value of the i-th dimension indicator; is the preset maximum value of the i-th dimension indicator; It is a percentage, used to convert T into a percentage.

3. The method according to claim 1, characterized in that The customized science popularization video shall include at least one of the following: Medical knowledge popularization videos corresponding to the patient's basic health information; A video of the diagnosis and treatment plan corresponding to the patient's basic health information; A video explaining the benefits, risks, and disadvantages of medical treatments, based on the patient's basic health information; Nursing precautions corresponding to the patient's basic health information, precautions before and after major medical treatments, and other precautions.

4. The method according to claim 1, wherein The customized science popularization video is determined in the following way: Display the basic health information input interface of the doctor-patient auxiliary communication system; Obtaining basic health information of the patient entered through the basic health information entry interface, wherein the basic health information entry interface is used to display at least one question related to the basic health information; Extracting features of the patient's basic health information to obtain semantic features corresponding to the patient's basic health information; The semantic features are matched with keywords of popular science videos in a popular science video database to obtain the customized popular science video that matches the semantic features.

5. The method according to claim 4, characterized in that The method further comprises: The popular science video database is established in the following manner: Using the original popular science video in the doctor-patient auxiliary communication system as the popular science video in the popular science video database; and / or, when the hospital backend management system in the doctor-patient auxiliary communication system is logged in, if it is detected that an operation of adding educational content is performed through the hospital backend management system, then an educational content transmission interface is displayed; The target popular science video transmitted through the education content transmission interface is obtained, and the target popular science video is used as one of the popular science videos in the popular science video database.

6. The method according to claim 1, characterized in that The patient-patient auxiliary communication system is used to obtain patient feedback on the customized science popularization video provided by the medical staff, including: When a feedback operation is performed on the customized science popularization video, the doctor-patient auxiliary communication system displays a patient feedback interface, wherein the patient feedback interface is used to present at least one science popularization question corresponding to the customized science popularization video to the patient; When a feedback submission operation is obtained through the patient feedback interface, obtaining a feedback result input through the patient feedback interface, wherein the feedback result corresponds to at least one popular science question in the patient feedback interface; Repeat the following steps until the preset qualification conditions are met: Determining whether the feedback result meets a preset qualification condition, and if so, displaying an identity information confirmation interface so that the patient can confirm the feedback result by entering the patient's identity information through the identity information confirmation interface, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; If not, the patient feedback interface is displayed again, so that the patient can re-enter new feedback results through the patient feedback interface, and perform the above operations on the new feedback results until the preset qualification conditions are met.

7. The method according to claim 1, characterized in that The dimension indicator includes at least one of the following: The patient's ability to retell the customized science video; Patients' awareness of the risks of diagnosis and treatment; The number of times the patient has viewed the customized science video.

8. The method according to claim 1, characterized in that The method further comprises: If the patient has authorized the use of the doctor-patient communication system, the actual use record of the patient is recorded through at least one of the following operations: The identity information entered by the patient during the authorization process is recorded as evidence, and the identity information is recorded as evidence of the actual use record, wherein the identity information includes at least one of the following: facial information, fingerprint information, voiceprint information, iris information, and electronic signature information; regularly capturing at least one usage record image when the doctor-patient auxiliary communication system is used, composing a usage record video from the captured at least one operation image in chronological order, and storing the usage record video as the actual usage record; capturing an image of at least one operation trace of the patient's use of the doctor-patient auxiliary communication system, composing an operation trace video from the captured at least one operation trace in chronological order, and storing the operation trace video as evidence of the actual use record; Record the entire process of the patient's use of the doctor-patient auxiliary communication system to obtain a video of the entire process that can be traced back, and store the video of the entire process as evidence of the actual use record; The viewing record of the patient's viewing of the customized science popularization video and the feedback result of the patient's feedback on the customized science popularization video are obtained, and the patient-informed video is obtained by screen recording or image capture in chronological order, and the patient-informed video is stored as the actual usage record.

9. The method according to claim 8, characterized in that The method further comprises: Generate a unique hash value for the actual use record to obtain a retroactive patient informed consent video, save the retroactive patient informed consent video to a designated storage medium, and transmit the retroactive patient informed consent video in the designated storage medium to a third-party witness organization, so that the third-party witness organization saves the retroactive patient informed consent video to a designated terminal storage device or cloud storage device; Alternatively, the actual use record is transmitted to a third-party witness organization to determine whether the actual use record contains a hash value. If not, a unique hash value is generated for the actual use record to obtain a video that can be used to trace the patient's informed consent and save it to a terminal storage device or cloud storage device designated by the third-party witness organization; Among them, the third-party witness agency is an agency independent of the patient personnel and the medical personnel and has the ability to store evidence and prevent tampering supervision. The third-party witness agency includes at least one of the following: notary office, law firm, government functional agency, Internet court evidence platform, and electronic evidence online platform.

10. A doctor-patient auxiliary communication device, characterized in that: The device comprises: A first acquisition module is configured to obtain, through the doctor-patient auxiliary communication system, feedback from a patient's side regarding a customized science popularization video provided by a doctor's side, wherein the patient's side includes the patient and a health manager authorized by the patient, and wherein the customized science popularization video is determined based on the patient's basic health information; An evaluation module is used to evaluate the feedback result using at least one preset dimensional indicator to obtain an actual evaluation value corresponding to each dimensional indicator; A first determination module is configured to determine the patient's level of awareness corresponding to the feedback result based on an actual evaluation value corresponding to each dimensional indicator, a weight coefficient corresponding to each dimensional indicator, and a preset maximum value corresponding to each dimensional indicator, wherein the weight coefficient of each dimensional indicator is preset according to the importance of the dimensional indicator; The second determination module is used to determine the patient's understanding of the customized science popularization video based on the patient's awareness.

11. An electronic device (computer device / equipment / system), comprising a memory, a processor, and a computer program stored in the memory, characterized in that: The processor executes the computer program to implement the method according to any one of claims 1 to 9; Alternatively, a computer-readable storage medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the method according to any one of claims 1 to 9; Alternatively, a computer program product comprises a computer program, wherein when the computer program is executed by a processor, the method according to any one of claims 1 to 9 is implemented.

Images