Method, system, and media for dynamically generating maintenance work orders based on identifying elevator faults

Abstract

The application discloses a method, system and medium for generating maintenance work orders dynamically based on elevator fault identification, the method comprising: obtaining elevator fault code information; comparing the elevator fault code information with fault code information in a fault code database to obtain elevator fault information; analyzing the elevator fault information to generate a maintenance work order; sending the maintenance work order to a terminal device of a relevant maintenance personnel; and the system receiving feedback data from the terminal device and integrating the feedback data to generate a maintenance report for storage. The application improves the work efficiency of elevator maintenance and processing by creating maintenance work orders in combination with a fault monitoring system. The system automatically creates maintenance work orders instead of manual creation, and sets a response trigger rule to simulate the process of handling and issuing work orders when a fault occurs, thereby improving fault handling efficiency.

Description

Technical Field

[0001] This application relates to the fields of data processing and data transmission, and more specifically, to a method, system, and medium for dynamically generating maintenance work orders based on elevator fault identification. Background Technology

[0002] With the development of the elevator industry and the upgrading of equipment, elevators are becoming increasingly intelligent. They are no longer just simple lifting vehicles, but have evolved to offer more and more additional functions to meet various environmental needs. This demands higher quality elevators and more comprehensive and timely maintenance. The increase in functions also means an increase in the number of potential malfunctions. With the help of IoT-based elevator monitoring systems, different fault codes can be identified more accurately, quickly, and efficiently than by humans. Therefore, dynamically monitoring elevator malfunctions and accurately generating maintenance work orders in conjunction with the system is one of the directions evolving in elevator upgrades. By monitoring elevator malfunctions and combining them with the elevator's actual situation, and dynamically generating maintenance functions according to certain processing logic, elevator maintenance can be more timely and effective, and the obstacles of identifying different brands and fault codes can be reduced. This allows maintenance personnel to focus more on solving problems rather than wasting energy on fault identification. At the same time, it also makes elevator operation more stable and safe.

[0003] Therefore, the existing technology has defects and urgently needs improvement. Summary of the Invention

[0004] In view of the above problems, the purpose of this invention is to provide a method, system and medium for dynamically generating maintenance work orders based on elevator fault identification. This invention aims to achieve the goal of accurately identifying elevator faults through the system, reducing the frequency of elevator fault identification by maintenance personnel, and automatically generating maintenance functions dynamically by the system, making maintenance faster and more effective.

[0005] The first aspect of this invention provides a method for dynamically generating maintenance work orders based on identifying elevator faults, comprising: Obtain elevator fault code information; The elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information; Based on the elevator malfunction information, a maintenance work order is generated. The maintenance work order is sent to the terminal device of the relevant maintenance personnel; The system receives feedback data from terminal devices and integrates it to generate maintenance reports for storage.

[0006] This plan also includes: Establish a fault code database; Obtain fault code information for elevators from various brands; Based on the analysis of fault code information from various elevator brands, the severity level and type of fault represented by the fault code information are defined respectively; For the fault code information of the various elevator brands, relevant fault handling strategies are set respectively.

[0007] In this solution, the relevant fault handling strategies are set for the fault code information of the various elevator brands, including: Set corresponding fault handling conditions and fault handling methods for different elevator fault code information; Select the corresponding fault handling method based on the fault handling conditions.

[0008] In this solution, comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information includes: The elevator fault code information is analyzed to determine whether the elevator fault code information exists in the fault code database. If it does not exist, the relevant information of the elevator fault code information is obtained through the network and saved to the fault code database; If it exists, extract the relevant information from the elevator fault code information to obtain the elevator fault information.

[0009] In this solution, the step of analyzing the elevator fault information and generating a maintenance work order includes: The elevator fault information is compared with preset fault handling conditions to obtain a fault handling method that matches the current fault situation. Develop a fault handling strategy based on the aforementioned fault handling method; A maintenance work order is generated based on the fault handling strategy.

[0010] In this solution, sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order. The maintenance work order is sent to the maintenance personnel's terminal device.

[0011] A second aspect of the present invention provides a system for dynamically generating maintenance work orders based on identifying elevator malfunctions, comprising a memory and a processor. The memory includes a method program for dynamically generating maintenance work orders based on identifying elevator malfunctions. When the processor executes the method program for dynamically generating maintenance work orders based on identifying elevator malfunctions, it performs the following steps: Obtain elevator fault code information; The elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information; Based on the elevator malfunction information, a maintenance work order is generated. The maintenance work order is sent to the terminal device of the relevant maintenance personnel; The system receives feedback data from terminal devices and integrates it to generate maintenance reports for storage.

[0012] This plan also includes: Establish a fault code database; Obtain fault code information for elevators from various brands; Based on the analysis of fault code information from various elevator brands, the severity level and type of fault represented by the fault code information are defined respectively; For the fault code information of the various elevator brands, relevant fault handling strategies are set respectively.

[0013] In this solution, the relevant fault handling strategies are set for the fault code information of the various elevator brands, including: Set corresponding fault handling conditions and fault handling methods for different elevator fault code information; Select the corresponding fault handling method based on the fault handling conditions.

[0014] In this solution, comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information includes: The elevator fault code information is analyzed to determine whether the elevator fault code information exists in the fault code database. If it does not exist, the relevant information of the elevator fault code information is obtained through the network and saved to the fault code database; If it exists, extract the relevant information from the elevator fault code information to obtain the elevator fault information.

[0015] In this solution, the step of analyzing the elevator fault information and generating a maintenance work order includes: The elevator fault information is compared with preset fault handling conditions to obtain a fault handling method that matches the current fault situation. Develop a fault handling strategy based on the aforementioned fault handling method; A maintenance work order is generated based on the fault handling strategy.

[0016] In this solution, sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order. The maintenance work order is sent to the maintenance personnel's terminal device.

[0017] A third aspect of the present invention provides a computer-readable storage medium including a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by a processor, it implements the steps of the method for dynamically generating maintenance work orders based on identifying elevator faults as described in any of the preceding claims.

[0018] This invention discloses a method, system, and medium for dynamically generating maintenance work orders based on elevator fault identification. The method includes: acquiring elevator fault code information; comparing the elevator fault code information with fault code information in a fault code database to obtain elevator fault information; analyzing the elevator fault information to generate a maintenance work order; sending the maintenance work order to the terminal device of relevant maintenance personnel; and the system receiving feedback data from the terminal device and integrating it to generate a maintenance report for storage. This invention improves the efficiency of elevator maintenance and handling by combining a fault monitoring system with the creation of maintenance work orders. It replaces manual creation of maintenance work orders with automatic system creation, and by setting response trigger rules, it simulates the process of staff handling and issuing work orders when a fault occurs, thereby improving fault handling efficiency. Attached Figure Description

[0019] Figure 1 The flowchart of the method for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown. Figure 2 A flowchart of the fault code database establishment method in this invention is shown; Figure 3 A flowchart of the method for obtaining relevant information of elevator fault code information in this invention is shown; Figure 4 The diagram shows a block diagram of the system for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention. Figure 5 The diagram shows the structure of the system for dynamically generating maintenance work orders based on elevator fault identification according to the present invention. Detailed Implementation

[0020] To better understand the above-mentioned objectives, features, and advantages of the present invention, the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that, unless otherwise specified, the embodiments and features described in these embodiments can be combined with each other.

[0021] Many specific details are set forth in the following description in order to provide a full understanding of the invention. However, the invention may also be practiced in other ways different from those described herein, and therefore the scope of protection of the invention is not limited to the specific embodiments disclosed below.

[0022] Figure 1 The flowchart of the method for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention is shown.

[0023] like Figure 1 As shown, this invention discloses a method for dynamically generating maintenance work orders based on identifying elevator faults, including: S102, retrieve elevator fault code information; S104, compare the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information; S106, Analyze the elevator fault information and generate a maintenance work order; S108, The maintenance work order is sent to the terminal device of the relevant maintenance personnel; S110, the system receives feedback data from the terminal device and integrates it to generate a maintenance report for storage.

[0024] According to an embodiment of the present invention, the system includes four modules: a fault code information setting and management module, a fault handling strategy setting module, a fault real-time monitoring and management module, and a maintenance work order module. The fault code information setting and management module and the fault handling strategy setting module are the basic data modules for dynamically generating maintenance work orders. The fault code information setting and management module includes functions for inputting and editing fault code information; the fault handling strategy setting module works in conjunction with the fault code information setting and management module to set relevant handling strategies for different fault code information; the fault real-time monitoring and management module, combined with the basic data module and IoT elevator monitoring equipment, enables real-time monitoring of elevator faults; the maintenance work order module mainly includes three parts: maintenance work order generation, maintenance work order record query, and maintenance work order operation processing.

[0025] The system connects to IoT elevator monitoring equipment and receives real-time fault code information transmitted from the IoT via a real-time fault monitoring and management module. It retrieves relevant information from a fault code database and displays it on a terminal, clearly presenting the current elevator fault information and status in a visual format. Detailed information about the fault is displayed, including the fault code, fault name, possible causes, and handling methods, as well as basic elevator information such as location and name. Then, the system analyzes the fault code information based on pre-set fault handling conditions and methods, formulates fault handling strategies, and automatically generates maintenance work orders, which are then sent to the maintenance personnel's terminal devices. Maintenance personnel can view fault-related information through their terminal devices, facilitating fault handling.

[0026] After an elevator malfunction is resolved, the system automatically generates a maintenance report, which is attached to the associated maintenance work order and stored in the system as historical data, becoming a fault history record that can be accessed and queried at any time.

[0027] Figure 2 A flowchart of the fault code database establishment method in this invention is shown.

[0028] like Figure 2 As shown, according to an embodiment of the present invention, it further includes: S202, Establish a fault code database; S204 retrieves fault code information for elevators from various brands. S206, Based on the fault code information of the various elevator brands, analyze the fault importance level and fault type represented by the fault code information respectively; S208, set relevant fault handling strategies for the fault code information of the various elevator brands respectively.

[0029] It should be noted that the fault code database is established, managed, and maintained through the fault code information setting management module and the fault handling strategy setting module. The fault code information setting management module mainly includes the functions of entering and editing fault code information. First, the system collects fault code information from various brands of elevators from the internet or other media, defines different fault importance levels and fault types, and establishes a fault code database. This database records the possible causes of the faults, handling methods, affected components, and descriptions of the fault symptoms in data form. Then, through the fault handling strategy setting module, relevant handling strategies are set for different fault code information.

[0030] This avoids the need for maintenance personnel to look up the meaning of fault codes during repairs, making it easier for them to identify and resolve faults. Recording detailed fault code information provides convenient support for subsequent troubleshooting, improving maintenance efficiency.

[0031] According to an embodiment of the present invention, setting relevant fault handling strategies for the fault code information of the various elevator brands includes: Set corresponding fault handling conditions and fault handling methods for different elevator fault code information; Select the corresponding fault handling method based on the fault handling conditions.

[0032] It should be noted that fault handling methods are categorized into three types based on the severity of the fault: emergency repair faults, maintenance faults, and faults requiring no action. This clarifies the appropriate category for each fault when it occurs in the system. Emergency repair faults are those requiring immediate shutdown and handling; maintenance faults are routine faults; and minor faults are those that can be ignored, only requiring notification to maintenance personnel and not immediate intervention. The fault handling method is determined by setting handling conditions (such as the number of fault triggers, duration, and fault importance level) to decide how to handle a fault when it occurs.

[0033] Figure 3 A flowchart of the elevator fault information acquisition method of the present invention is shown.

[0034] like Figure 3 As shown in the embodiment of the present invention, comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information includes: S302, Analyze the elevator fault code information to determine whether the elevator fault code information exists in the fault code database; S304, if not, obtain the relevant information of the elevator fault code information through the network and save it to the fault code database; S306, if it exists, extract the relevant information of the elevator fault code information to obtain the elevator fault information.

[0035] It should be noted that after receiving elevator fault code information transmitted in real time from the IoT elevator monitoring device, the system determines the elevator brand, then retrieves relevant information about the fault code from the fault code database, and displays the fault code information on the display terminal. Furthermore, if no relevant information for the elevator fault code is found in the fault code database, the system can search for related information via the network or other means, and save the found information to the fault code database for later use.

[0036] According to an embodiment of the present invention, the step of analyzing the elevator fault information and generating a maintenance work order includes: The elevator fault information is compared with preset fault handling conditions to obtain a fault handling method that matches the current fault situation. Develop a fault handling strategy based on the aforementioned fault handling method; A maintenance work order is generated based on the fault handling strategy.

[0037] It should be noted that the preset fault handling conditions are the fault handling conditions corresponding to the elevator fault codes in the fault code database. Besides manual creation of maintenance work orders by users and scheduled generation, the system can also analyze real-time fault data transmitted from IoT monitoring devices to determine the causes and handling methods of faults. It then filters the fault code database to select matching elevator fault handling strategies and further refines the system accordingly. Based on the pre-set processing logic, the system dynamically generates maintenance work orders and sends them to the maintenance personnel's terminal devices.

[0038] According to an embodiment of the present invention, sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order. The maintenance work order is sent to the maintenance personnel's terminal device.

[0039] It should be noted that the system allocates maintenance work orders based on three aspects: the current work information of the maintenance personnel, namely, the work arrangement, the distance of the maintenance personnel from the faulty elevator, and the skill level of the maintenance personnel. First, the system multiplies each of these three aspects by its corresponding influence weight and adds them together. The final scores are then sorted in descending order. The maintenance personnel with the highest final score are selected, and the maintenance work order is sent to their terminal device to complete the work arrangement.

[0040] According to an embodiment of the present invention, the system receives feedback data from the terminal device and integrates it to generate a maintenance report for storage, including: After the maintenance work is completed, the system generates a maintenance report based on the processing data of the maintenance work order and determines whether there are any blank entries in the maintenance report; If so, remind maintenance personnel to fill in the blank items with data; If not, then associate the maintenance report with the maintenance work order and save it.

[0041] It should be noted that during the maintenance work, maintenance personnel fill in various items on the maintenance work order according to the actual situation, such as start time, completion time, relevant elevators, fault problems, handling feedback, on-site photos, and other detailed information, and then feed them back to the system through terminal devices.

[0042] The system collects maintenance work order processing data uploaded by maintenance personnel during maintenance work, such as the current processing progress, start and completion times, related elevators, fault issues, processing feedback, and on-site photos. This data is then aggregated and integrated to generate a maintenance report. The system then checks whether all data in the maintenance report is complete and whether there are any blank entries. If blank entries are found, a reminder message is sent to the maintenance personnel's device terminal, prompting them to supplement the data.

[0043] According to an embodiment of the present invention, it further includes: Managers can log into the system to view and adjust the work schedules of maintenance personnel.

[0044] It should be noted that maintenance work orders recorded in the system also support online editing and processing. Users (administrators) can adjust settings such as operators and work times for the created maintenance work orders based on actual conditions, and manage and allocate maintenance tasks online.

[0045] Figure 4 The diagram shows a block diagram of the system for dynamically generating maintenance work orders based on identifying elevator faults according to the present invention.

[0046] like Figure 4 As shown, a second aspect of the present invention provides a system 4 for dynamically generating maintenance work orders based on identifying elevator faults, including a memory 41 and a processor 42. The memory includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the processor executes the method program for dynamically generating maintenance work orders based on identifying elevator faults, it performs the following steps: Obtain elevator fault code information; The elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information; Based on the elevator malfunction information, a maintenance work order is generated. The maintenance work order is sent to the terminal device of the relevant maintenance personnel; The system receives feedback data from terminal devices and integrates it to generate maintenance reports for storage.

[0047] According to an embodiment of the present invention, the system includes four modules: a fault code information setting and management module, a fault handling strategy setting module, a fault real-time monitoring and management module, and a maintenance work order module. The fault code information setting and management module and the fault handling strategy setting module are the basic data modules for dynamically generating maintenance work orders. The fault code information setting and management module includes functions for inputting and editing fault code information; the fault handling strategy setting module works in conjunction with the fault code information setting and management module to set relevant handling strategies for different fault code information; the fault real-time monitoring and management module, combined with the basic data module and IoT elevator monitoring equipment, enables real-time monitoring of elevator faults; the maintenance work order module mainly includes three parts: maintenance work order generation, maintenance work order record query, and maintenance work order operation processing.

[0048] The system connects to IoT elevator monitoring equipment and receives real-time fault code information transmitted from the IoT via a real-time fault monitoring and management module. It retrieves relevant information from a fault code database and displays it on a terminal, clearly presenting the current elevator fault information and status in a visual format. Detailed information about the fault is displayed, including the fault code, fault name, possible causes, and handling methods, as well as basic elevator information such as location and name. Then, the system analyzes the fault code information based on pre-set fault handling conditions and methods, formulates fault handling strategies, and automatically generates maintenance work orders, which are then sent to the maintenance personnel's terminal devices. Maintenance personnel can view fault-related information through their terminal devices, facilitating fault handling.

[0049] After an elevator malfunction is resolved, the system automatically generates a maintenance report, which is attached to the associated maintenance work order and stored in the system as historical data, becoming a fault history record that can be accessed and queried at any time.

[0050] According to an embodiment of the present invention, it further includes: Establish a fault code database; Obtain fault code information for elevators from various brands; Based on the analysis of fault code information from various elevator brands, the severity level and type of fault represented by the fault code information are defined respectively; For the fault code information of the various elevator brands, relevant fault handling strategies are set respectively.

[0051] It should be noted that the fault code database is established, managed, and maintained through the fault code information setting management module and the fault handling strategy setting module. The fault code information setting management module mainly includes the functions of entering and editing fault code information. First, the system collects fault code information from various brands of elevators from the internet or other media, defines different fault importance levels and fault types, and establishes a fault code database. This database records the possible causes of the faults, handling methods, affected components, and descriptions of the fault symptoms in data form. Then, through the fault handling strategy setting module, relevant handling strategies are set for different fault code information.

[0052] This avoids the need for maintenance personnel to look up the meaning of fault codes during repairs, making it easier for them to identify and resolve faults. Recording detailed fault code information provides convenient support for subsequent troubleshooting, improving maintenance efficiency.

[0053] According to an embodiment of the present invention, setting relevant fault handling strategies for the fault code information of the various elevator brands includes: Set corresponding fault handling conditions and fault handling methods for different elevator fault code information; Select the corresponding fault handling method based on the fault handling conditions.

[0054] It should be noted that fault handling methods are categorized into three types based on the severity of the fault: emergency repair faults, maintenance faults, and faults requiring no action. This clarifies the appropriate category for each fault when it occurs in the system. Emergency repair faults are those requiring immediate shutdown and handling; maintenance faults are routine faults; and minor faults are those that can be ignored, only requiring notification to maintenance personnel and not immediate intervention. The fault handling method is determined by setting handling conditions (such as the number of fault triggers, duration, and fault importance level) to decide how to handle a fault when it occurs.

[0055] According to an embodiment of the present invention, comparing the elevator fault code information with fault code information in the fault code database to obtain elevator fault information includes: The elevator fault code information is analyzed to determine whether the elevator fault code information exists in the fault code database. If it does not exist, the relevant information of the elevator fault code information is obtained through the network and saved to the fault code database; If it exists, extract the relevant information from the elevator fault code information to obtain the elevator fault information.

[0056] It should be noted that after receiving elevator fault code information transmitted in real time from the IoT elevator monitoring device, the system determines the elevator brand, then retrieves relevant information about the fault code from the fault code database, and displays the fault code information on the display terminal. Furthermore, if no relevant information for the elevator fault code is found in the fault code database, the system can search for related information via the network or other means, and save the found information to the fault code database for later use.

[0057] According to an embodiment of the present invention, the step of analyzing the elevator fault information and generating a maintenance work order includes: The elevator fault information is compared with preset fault handling conditions to obtain a fault handling method that matches the current fault situation. Develop a fault handling strategy based on the aforementioned fault handling method; A maintenance work order is generated based on the fault handling strategy.

[0058] It should be noted that the preset fault handling conditions are the fault handling conditions corresponding to the elevator fault codes in the fault code database. Besides manual creation of maintenance work orders by users and scheduled generation, the system can also analyze real-time fault data transmitted from IoT monitoring devices to determine the causes and handling methods of faults. It then filters the fault code database to select matching elevator fault handling strategies and further refines the system accordingly. Based on the pre-set processing logic, the system dynamically generates maintenance work orders and sends them to the maintenance personnel's terminal devices.

[0059] According to an embodiment of the present invention, sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order. The maintenance work order is sent to the maintenance personnel's terminal device.

[0060] It should be noted that the system allocates maintenance work orders based on three aspects: the current work information of the maintenance personnel, namely, the work arrangement, the distance of the maintenance personnel from the faulty elevator, and the skill level of the maintenance personnel. First, the system multiplies each of these three aspects by its corresponding influence weight and adds them together. The final scores are then sorted in descending order. The maintenance personnel with the highest final score are selected, and the maintenance work order is sent to their terminal device to complete the work arrangement.

[0061] According to an embodiment of the present invention, the system receives feedback data from the terminal device and integrates it to generate a maintenance report for storage, including: After the maintenance work is completed, the system generates a maintenance report based on the processing data of the maintenance work order and determines whether there are any blank entries in the maintenance report; If so, remind maintenance personnel to fill in the blank items with data; If not, then associate the maintenance report with the maintenance work order and save it.

[0062] It should be noted that during the maintenance work, maintenance personnel fill in various items on the maintenance work order according to the actual situation, such as start time, completion time, relevant elevators, fault problems, handling feedback, on-site photos, and other detailed information, and then feed them back to the system through terminal devices.

[0063] The system collects maintenance work order processing data uploaded by maintenance personnel during maintenance work, such as the current processing progress, start and completion times, related elevators, fault issues, processing feedback, and on-site photos. This data is then aggregated and integrated to generate a maintenance report. The system then checks whether all data in the maintenance report is complete and whether there are any blank entries. If blank entries are found, a reminder message is sent to the maintenance personnel's device terminal, prompting them to supplement the data.

[0064] According to an embodiment of the present invention, it further includes: Managers can log into the system to view and adjust the work schedules of maintenance personnel.

[0065] It should be noted that maintenance work orders recorded in the system also support online editing and processing. Users (administrators) can adjust settings such as operators and work times for the created maintenance work orders based on actual conditions, and manage and allocate maintenance tasks online.

[0066] A third aspect of the present invention provides a computer-readable storage medium including a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by a processor, it implements the steps of the method for dynamically generating maintenance work orders based on identifying elevator faults as described in any of the preceding claims.

[0067] This invention discloses a method, system, and medium for dynamically generating maintenance work orders based on elevator fault identification. The method includes: acquiring elevator fault code information; comparing the elevator fault code information with fault code information in a fault code database to obtain elevator fault information; analyzing the elevator fault information to generate a maintenance work order; sending the maintenance work order to the terminal device of relevant maintenance personnel; and the system receiving feedback data from the terminal device and integrating it to generate a maintenance report for storage. This invention improves the efficiency of elevator maintenance and handling by combining a fault monitoring system with the creation of maintenance work orders. It replaces manual creation of maintenance work orders with automatic system creation, and by setting response trigger rules, it simulates the process of staff handling and issuing work orders when a fault occurs, thereby improving fault handling efficiency.

[0068] In the several embodiments provided in this application, it should be understood that the disclosed devices and methods can be implemented in other ways. The device embodiments described above are merely illustrative. For example, the division of units is only a logical functional division, and in actual implementation, there may be other division methods, such as: multiple units or components can be combined, or integrated into another system, or some features can be ignored or not executed. In addition, the coupling, direct coupling, or communication connection between the various components shown or discussed can be through some interfaces, and the indirect coupling or communication connection between devices or units can be electrical, mechanical, or other forms.

[0069] The units described above as separate components may or may not be physically separate. The components shown as units may or may not be physical units. They may be located in one place or distributed across multiple network units. Some or all of the units may be selected to achieve the purpose of this embodiment according to actual needs.

[0070] In addition, in the various embodiments of the present invention, each functional unit can be integrated into one processing unit, or each unit can be a separate unit, or two or more units can be integrated into one unit; the integrated unit can be implemented in hardware or in the form of hardware plus software functional units.

[0071] Those skilled in the art will understand that all or part of the steps of the above method embodiments can be implemented by hardware related to program instructions. The aforementioned program can be stored in a computer-readable storage medium. When the program is executed, it performs the steps of the above method embodiments. The aforementioned storage medium includes various media capable of storing program code, such as mobile storage devices, read-only memory (ROM), random access memory (RAM), magnetic disks, or optical disks.

[0072] Alternatively, if the integrated units of this invention are implemented as software functional modules and sold or used as independent products, they can also be stored in a computer-readable storage medium. Based on this understanding, the technical solutions of the embodiments of this invention, or the parts that contribute to the prior art, can be embodied in the form of a software product. This computer software product is stored in a storage medium and includes several instructions to cause a computer device (which may be a personal computer, server, or network device, etc.) to execute all or part of the methods described in the various embodiments of this invention. The aforementioned storage medium includes various media capable of storing program code, such as mobile storage devices, ROM, RAM, magnetic disks, or optical disks.

Claims

1. A method for dynamically generating maintenance work orders based on elevator fault identification, characterized in that, include: Obtain elevator fault code information; The elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information; Based on the elevator malfunction information, a maintenance work order is generated. The maintenance work order is sent to the terminal device of the relevant maintenance personnel; The system receives feedback data from terminal devices and integrates it to generate maintenance reports for storage; Also includes: Establish a fault code database; Obtain fault code information for elevators from various brands; Based on the analysis of fault code information from various elevator brands, the severity level and type of fault represented by the fault code information are defined respectively; For the fault code information of the various elevator brands, relevant fault handling strategies are set respectively; The method of setting relevant fault handling strategies for the fault code information of the various elevator brands includes: Set corresponding fault handling conditions and fault handling methods for different elevator fault code information; Select the corresponding fault handling method according to the fault handling conditions; The step of comparing the elevator fault code information with the fault code information in the fault code database to obtain elevator fault information includes: The elevator fault code information is analyzed to determine whether the elevator fault code information exists in the fault code database. If it does not exist, the relevant information of the elevator fault code information is obtained through the network and saved to the fault code database; If it exists, extract the relevant information from the elevator fault code information to obtain the elevator fault information; The step of analyzing the elevator fault information and generating a maintenance work order includes: The elevator fault information is compared with preset fault handling conditions to obtain a fault handling method that matches the current fault situation. Develop a fault handling strategy based on the aforementioned fault handling method; A maintenance work order is generated based on the fault handling strategy; Sending the maintenance work order to the terminal device of the relevant maintenance personnel includes: The system analyzes the current work information of all maintenance personnel and selects maintenance personnel who meet the maintenance work requirements corresponding to the maintenance work order. The maintenance work order is sent to the maintenance personnel's terminal device.

2. A system for dynamically generating maintenance work orders based on elevator fault identification, used to implement the method for dynamically generating maintenance work orders based on elevator fault identification as described in claim 1, characterized in that, The system includes a memory and a processor. The memory includes a method program for dynamically generating maintenance work orders based on identifying elevator malfunctions. When the processor executes the method program for dynamically generating maintenance work orders based on identifying elevator malfunctions, it performs the following steps: Obtain elevator fault code information; The elevator fault code information is compared with the fault code information in the fault code database to obtain the elevator fault information; Based on the elevator malfunction information, a maintenance work order is generated. The maintenance work order is sent to the terminal device of the relevant maintenance personnel; The system receives feedback data from terminal devices and integrates it to generate maintenance reports for storage.

3. A computer-readable storage medium, characterized in that, The computer-readable storage medium includes a method program for dynamically generating maintenance work orders based on identifying elevator faults. When the method program for dynamically generating maintenance work orders based on identifying elevator faults is executed by a processor, it implements the steps of the method for dynamically generating maintenance work orders based on identifying elevator faults as described in claim 1.

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