Abnormal processing method and device, electronic equipment and storage medium

Abstract

The embodiment of the invention discloses an exception processing method and device, electronic equipment and a computer readable storage medium, and relates to the technical field of exception.The method comprises the steps that a key data file corresponding to a current exception is generated in response to the fact that an operating system is in an exception state; determining a currently available network transmission mode; and based on the network transmission mode, dumping the key data file to a server. Therefore, under the condition that the operating system is abnormal, the key data file can be timely stored in the server through the available network transmission mode, and the field debugging environment is stored, so that the problem generated by the abnormity can be conveniently and deeply analyzed.

Description

Technical Field

[0001] The embodiments of the present disclosure relate to the technical field of exception handling, and in particular to an exception handling method, apparatus, electronic device, and computer-readable storage medium. Background Art

[0002] In kernel development for some operating systems, system crashes are common, requiring in-depth analysis using kernel core dump files. Traditionally, after a system crash, manual on-site copying of the core dump file using a USB drive is inefficient. Summary of the Invention

[0003] The embodiments of the present disclosure provide an exception processing method, device, electronic device, and computer-readable storage medium, which aim to solve one of the technical problems in the related art at least to a certain extent.

[0004] In a first aspect, an embodiment of the present disclosure provides a method for handling an exception, the method comprising:

[0005] In response to the operating system being in an abnormal state, generating a key data file corresponding to the current abnormality;

[0006] Determine the currently available network transmission methods;

[0007] Based on the network transmission mode, the key data files are dumped to the server.

[0008] In a second aspect, an embodiment of the present disclosure further provides an abnormality processing device, the device comprising:

[0009] A generating module, configured to generate a key data file corresponding to the current abnormality in response to the operating system being in an abnormal state;

[0010] A determination module, used to determine the currently available network transmission mode;

[0011] The dump module is used to dump the key data files to the server based on the network transmission mode.

[0012] In a third aspect, an embodiment of the present disclosure further provides an electronic device, which includes a memory, a processor, and a computer program stored in the memory and executable on the processor. When the computer program is executed by the processor, the steps in the above-mentioned exception handling method are implemented.

[0013] In a fourth aspect, an embodiment of the present disclosure further provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps in the above-mentioned exception handling method are implemented.

[0014] In a fifth aspect, embodiments of the present disclosure further provide a computer program product or computer program, which includes computer instructions stored in a computer-readable storage medium. A processor of a computer device reads the computer instructions from the computer-readable storage medium and executes the computer instructions, causing the computer device to perform the methods provided in various optional implementations of the embodiments of the present disclosure.

[0015] In the disclosed embodiment, in response to an operating system abnormality, a key data file corresponding to the current abnormality is generated. The currently available network transmission method is then determined, and then the key data file is transferred to a server based on the network transmission method. Thus, in the event of an operating system abnormality, the key data file can be promptly saved to the server via the available network transmission method, preserving the on-site debugging environment and facilitating further analysis of the problem caused by the abnormality.

[0016] It is to be understood that the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure. BRIEF DESCRIPTION OF THE DRAWINGS

[0017] In order to more clearly illustrate the technical solutions in the present disclosure, the following briefly introduces the drawings required for use in the description of the embodiments. Obviously, the drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative work.

[0018] Figure 1 This is a flowchart of a method for handling an exception provided by the first embodiment of the present disclosure;

[0019] Figure 2 2 is a flowchart of a method for handling an exception provided in the second embodiment of the present disclosure;

[0020] Figure 3 is a schematic structural diagram of an abnormality processing device provided by an embodiment of the present disclosure;

[0021] Figure 4 It is a structural diagram of an electronic device provided by an embodiment of the present disclosure. DETAILED DESCRIPTION

[0022] Some embodiments of the present disclosure will be described in detail herein, examples of which are shown in the accompanying drawings. When the following description refers to the drawings, unless otherwise indicated, the same numbers in different drawings represent the same or similar elements. Various changes, modifications and equivalents of the methods, devices and / or systems described herein will become apparent after understanding the present disclosure. For example, the order of operations described herein is merely an example and is not limited to those orders set forth herein, but may be changed as becomes apparent after understanding the present disclosure, except for operations that must be performed in a specific order. In addition, for the sake of clarity and brevity, descriptions of features known in the art may be omitted.

[0023] The embodiments described in the following examples of the present disclosure do not represent all embodiments consistent with the present disclosure. Instead, they are merely examples of devices and methods consistent with some aspects of the present disclosure as detailed in the appended claims.

[0024] It should be noted that the execution subject of the abnormality processing method of this embodiment may be an abnormality processing device, and the device may be configured in any type of electronic device and is not limited here.

[0025] In the embodiments of the present disclosure, the “abnormal processing device” will be used as the execution subject to execute the “abnormal processing method” for explanation, and no limitation is made here.

[0026] It should be noted that the order of description of the following embodiments does not limit the priority order of the embodiments.

[0027] Figure 1 It is a flowchart of a method for handling an exception provided in accordance with the first embodiment of the present disclosure.

[0028] like Figure 1 As shown, the method includes:

[0029] Step 101: In response to an operating system being in an abnormal state, a key data file corresponding to the current abnormality is generated.

[0030] In the embodiment of the present disclosure, the operating system may be a Linux operating system, or may be a Windows operating system, a Unix operating system, etc., which is not limited here.

[0031] The current exception can be an operating system exception, such as a system panic. A system panic occurs when a computer system (particularly at the operating system kernel level) encounters a serious, unrecoverable error or abnormality, preventing it from continuing to operate normally. This results in an emergency response. The computer screen may stop updating, the mouse and keyboard input may become unresponsive, running programs may cease to run, and the system may become completely unresponsive.

[0032] The key data file may be data used to record relevant information of the current abnormality.

[0033] As an example, if the operating system is a Linux operating system, the Vmcore file can be used as a key data file. The Vmcore file is a Linux kernel core dump file, which is a file that saves the image content of the system memory at the time of a crash (such as a kernel crash, system panic, or other serious error). It contains key information such as the kernel's memory state, process information, register contents, and data in memory at the time of the system crash. By analyzing the Vmcore file, developers or system administrators can gain a deeper understanding of the specific circumstances of the system crash and identify the cause of the crash, such as errors in the kernel code, hardware failures, and driver problems. The Vmcore file can help locate the specific location and context of the problem. For example, you can view the running processes, code paths being executed, and the state of data in memory at the time of the crash, providing important clues for solving the problem.

[0034] Specifically, when a serious error occurs in a Linux system and it cannot continue normal operation, the Linux kernel triggers a core dump mechanism, writing the current memory contents to a specified location to create a Vmcore file. This process can be completed automatically by the system, or you can control the core dump behavior by configuring relevant parameters, such as specifying the dump file save path and size limit.

[0035] It should be noted that for different operating systems, the key data files generated may also be different, and the generation methods may also be different.

[0036] For example, in Windows, when an application crashes (e.g., due to an unhandled exception or out-of-bounds memory access), the operating system can generate a small dump file (.dmp file). This file records the application's state at the time of the crash, including thread stack information, memory data, loaded modules, and more. For example, if a graphics processing application runs out of memory and crashes due to a memory leak, the generated ".dmp file" can help developers analyze the location and cause of the memory leak, as well as the execution status of each thread at the time of the application crash.

[0037] Optionally, after the operating system is started, configuration information for configuring the network transmission environment is stored in a target cache area, wherein the target cache area is mounted in the event of an operating system abnormality.

[0038] The target buffer area may be a memory area used to store information related to the deployment network transmission environment.

[0039] For example, in an operating system, the target cache area could be the eMMC partition " / cache". After the operating system boots normally, it begins deployment preparations based on attribute controls. At this point, configuration information for configuring the network transmission environment is stored in the / cache partition. This configuration information covers various types and varies depending on the network transmission environment. For Ethernet transmission environments, configuration information such as IP addresses and gateway information can be stored in the target buffer.

[0040] For a WiFi transmission environment, configuration information such as WiFi-related ko drivers (drivers for supporting WiFi hardware) and wpa.conf configuration files (containing security and related parameter configurations for WiFi network connections) can be stored in the target buffer.

[0041] Optionally, you can also place server-related configuration files and tools in the / cache partition. These configuration information and tools are required for subsequent network transmission.

[0042] For example, when the operating system encounters an exception, the configuration information previously stored in the target cache area ( / cache partition) can be used to attempt to establish a network connection in order to upload critical data files. Optionally, the / cache partition can be mounted using the mount command, allowing the system to access the configuration information and tools stored there.

[0043] Among them, the mount command is a command used to mount a file system in the Linux system. It allows users to connect storage devices or file systems to the system's directory structure so that the data in these devices or file systems can be accessed and used by the system.

[0044] Step 102: Determine the currently available network transmission mode.

[0045] Among them, the network transmission mode may include wired network transmission and wireless network transmission, such as Ethernet data transmission, optical fiber transmission, power line communication transmission, WIFI data transmission, Bluetooth transmission, cellular network data transmission, etc., which are not limited here.

[0046] The available network transmission mode indicates that the network is connected and can achieve normal data transmission. Alternatively, you can use command line tools, network configuration files, or network management tools to determine the currently available network transmission mode.

[0047] Step 103: dump the key data files to the server based on the network transmission method.

[0048] Optionally, the key data files can be transferred to a file transfer protocol (FTP) server based on a network transmission method.

[0049] For example, if the currently available network data transmission method is WiFi data transmission, the key data files can be dumped to the FTP server via WiFi.

[0050] A File Transfer Protocol (FTP) server is a computer server used to transfer files over a network. The core function of an FTP server is to support file transfers between clients and servers. It allows users to transfer files from one computer to another over a network, efficiently downloading files from the server to a local computer or uploading files from a local computer to the server.

[0051] It should be noted that dumping the key data files to the server through the currently determined network transmission method can facilitate R&D personnel to conduct in-depth analysis of anomalies on the server with the help of the uploaded key data files.

[0052] In the disclosed embodiment, in response to an operating system abnormality, a key data file corresponding to the current abnormality is generated. The currently available network transmission method is then determined, and then the key data file is transferred to a server based on the network transmission method. Thus, in the event of an operating system abnormality, the key data file can be promptly saved to the server via the available network transmission method, preserving the on-site debugging environment and facilitating further analysis of the problem caused by the abnormality.

[0053] Figure 2 It is a flowchart of an exception handling method provided according to the second embodiment of the present disclosure.

[0054] like Figure 2 As shown, the method includes:

[0055] Step 201 : In response to an operating system being in an abnormal state, a key data file corresponding to the current abnormality is generated.

[0056] It should be noted that the specific implementation of step 201 can refer to the above embodiment and will not be described in detail here.

[0057] Step 202: Obtain first configuration information from the target buffer area to configure a first network transmission environment.

[0058] Optionally, when the target buffer area is not full and the stored files are not damaged, the first configuration information may be obtained from the target buffer area to configure the first network transmission environment.

[0059] It should be noted that if there is remaining space in the target cache area, that is, it is not completely filled with data, and the files stored therein (the files here contain network configuration information and other related data) are not damaged (for example, file content loss, data errors, etc.), subsequent operations can be performed, otherwise an error prompt message will be returned.

[0060] The first configuration information may be configuration information for configuring a network transmission environment for Ethernet data transmission, and may include, for example, relevant parameters such as an IP address, a subnet mask, a gateway address, and a DNS server address.

[0061] The first network transmission environment may be an Ethernet data transmission environment.

[0062] Step 203: Determine whether the first network transmission environment supports Ethernet data transmission.

[0063] Specifically, the first network transmission environment can be used to try to send data to the server via Ethernet in the current first network transmission environment, and determine whether the data can be sent successfully. If successful, it means that the first network transmission environment supports Ethernet data transmission, otherwise it does not support Ethernet data transmission.

[0064] Optionally, you can test network connectivity by using the ping command.

[0065] For example, you can try to access a specific server within the local area network, such as using the ping command to send a data packet to a known Ethernet device IP address to see if you can receive a response. If you can ping successfully, it means that the network transmission environment basically supports Ethernet data transmission.

[0066] Step 204: If the first network transmission environment supports Ethernet data transmission, determine that the currently available network transmission mode is Ethernet data transmission.

[0067] Step 205: If the first network transmission environment does not support Ethernet data transmission, obtain second configuration information from the target buffer area to configure the second network transmission environment.

[0068] It should be noted that if the first network transmission environment does not support Ethernet data transmission, other types of network transmission methods can be tried, such as wireless network data transmission, and the second configuration information can be obtained from the target buffer area to configure the second network transmission environment.

[0069] Among them, the second configuration information can be configuration information of the network transmission environment used to configure wireless network data transmission, such as configuration information such as WiFi-related ko driver (a driver used to support WiFi hardware) and wpa.conf configuration file (containing security and related parameter configurations of WiFi network connection).

[0070] The second network transmission environment may be a wireless network data transmission environment.

[0071] Step 206: Determine whether the second network transmission environment supports wireless network data transmission.

[0072] Specifically, you can try to send data to the server via WIFI in the current second network transmission environment and determine whether the transmission is successful. If successful, it means that the second network transmission environment supports wireless network data transmission, otherwise it does not support wireless network data transmission.

[0073] Alternatively, you can check whether you can search for available wireless networks. If you can search for multiple networks, and one of them is known to be working properly, it means that the network transmission environment is capable of supporting wireless network data transmission.

[0074] Optionally, you can test network connectivity by using the ping command.

[0075] Step 207: If the second network transmission environment supports wireless network data transmission, determine that the currently available network transmission mode is wireless network data transmission.

[0076] Step 208: dump the key data files to the server based on the network transmission method.

[0077] It should be noted that the specific implementation of step 208 can refer to the above embodiment and will not be described in detail here.

[0078] In the disclosed embodiment, in response to an operating system abnormality, a key data file corresponding to the current abnormality is generated. Then, first configuration information is retrieved from a target buffer to configure a first network transmission environment. A determination is made as to whether the first network transmission environment supports Ethernet data transmission. If so, the currently available network transmission method is determined to be Ethernet data transmission. If not, second configuration information is retrieved from the target buffer to configure a second network transmission environment. Next, a determination is made as to whether the second network transmission environment supports wireless network data transmission. If so, the currently available network transmission method is determined to be wireless network data transmission. Finally, based on the network transmission method, the key data file is transferred to a server. This allows for timely recording of important information during system abnormalities, providing crucial information for subsequent fault analysis, troubleshooting, and system recovery. This helps quickly locate and resolve issues, avoiding data loss and the serious consequences of system failures. Saving key data files allows technicians to analyze these files to recreate the fault scenario during subsequent processing, gaining a deeper understanding of the various parameters and states of the system at the time of the abnormality, thereby more accurately identifying the root cause of the problem and developing effective solutions, thereby improving system stability and reliability. By first determining the availability of the Ethernet transmission environment, and then the availability of the wireless network transmission environment, the system can flexibly select the appropriate network transmission method based on actual network conditions. This improves the system's adaptability and availability in different network environments, ensuring that critical data files can be transmitted to the server in a timely and efficient manner. Switching and adapting between different network transmission environments avoids data transmission failures due to the unavailability of a single network environment, increases the likelihood of successful data transmission to the server, and ensures the stability and continuity of data transmission.

[0079] To facilitate better implementation of the exception handling method disclosed herein, the present disclosure further provides an exception handling device based on the above exception handling method. The meanings of the terms herein are the same as those in the above exception handling method, and the specific implementation details can be referred to the description in the method embodiment.

[0080] See also Figure 3 , Figure 3: is a schematic diagram of the structure of an abnormality processing device provided by an embodiment of the present disclosure. The abnormality processing device 300 includes:

[0081] A generating module 310 is configured to generate a key data file corresponding to the current abnormality in response to the operating system being in an abnormal state;

[0082] A determination module 320 is used to determine a currently available network transmission mode;

[0083] The dump module 330 is configured to dump the key data file to the server based on the network transmission method.

[0084] Optionally, the determining module includes:

[0085] an acquiring unit, configured to acquire first configuration information from a target buffer area to configure a first network transmission environment;

[0086] a determining unit, configured to determine whether the first network transmission environment supports Ethernet data transmission;

[0087] A determining unit is configured to determine that a currently available network transmission mode is Ethernet data transmission if the first network transmission environment supports Ethernet data transmission.

[0088] Optionally, the judgment unit is further configured to:

[0089] If the first network transmission environment does not support Ethernet data transmission, obtaining second configuration information from the target buffer area to configure a second network transmission environment;

[0090] Determining whether the second network transmission environment supports wireless network data transmission;

[0091] If the second network transmission environment supports wireless network data transmission, it is determined that the currently available network transmission mode is wireless network data transmission.

[0092] Optionally, the acquisition unit is specifically configured to

[0093] When the target buffer area is not full and the stored files are not damaged, first configuration information is obtained from the target buffer area to configure a first network transmission environment.

[0094] Optionally, generate modules, also used to:

[0095] After the operating system is started, configuration information for configuring the network transmission environment is stored in a target cache area, wherein the target cache area is mounted in the event of an abnormality in the operating system.

[0096] Optionally, the dump module is specifically configured to:

[0097] Based on the network transmission mode, the key data files are dumped to a file transfer protocol FTP server.

[0098] In the disclosed embodiment, in response to an operating system abnormality, a key data file corresponding to the current abnormality is generated. The currently available network transmission method is then determined, and then the key data file is transferred to a server based on the network transmission method. Thus, in the event of an operating system abnormality, the key data file can be promptly saved to the server via the available network transmission method, preserving the on-site debugging environment and facilitating further analysis of the problem caused by the abnormality.

[0099] In addition, the present disclosure also provides an electronic device, such as Figure 4 , which shows a schematic structural diagram of the electronic device involved in the present disclosure, specifically:

[0100] The electronic device may include one or more processing core processors 401, one or more computer-readable storage media memories 402, a power supply 403, an input unit 404 and other components. Those skilled in the art will understand that Figure 4 The electronic device structure shown in the figure does not constitute a limitation of the electronic device, and may include more or fewer components than shown in the figure, or combine certain components, or arrange components differently.

[0101] Processor 401 is the control center of the electronic device, connecting the various parts of the entire electronic device using various interfaces and lines. By running or executing software programs and / or modules stored in memory 402 and accessing data stored in memory 402, it performs various functions of the electronic device and processes data, thereby monitoring the electronic device as a whole. Optionally, processor 401 may include one or more processing cores; preferably, processor 401 may integrate an application processor and a modem processor, wherein the application processor primarily processes the operating system, user interface, and application programs, while the modem processor primarily handles wireless communications. It is understood that the modem processor may not be integrated into processor 401.

[0102] The memory 402 can be used to store software programs and modules. The processor 401 executes various functional applications and data processing by running the software programs and modules stored in the memory 402. The memory 402 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, an application required for at least one function (such as a sound playback function, an image playback function, etc.), etc.; the data storage area may store data created according to the use of the electronic device, etc. In addition, the memory 402 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one disk storage device, a flash memory device, or other volatile solid-state storage device. Accordingly, the memory 402 may also include a memory controller to provide the processor 401 with access to the memory 402.

[0103] The electronic device also includes a power supply 403 for supplying power to various components. Preferably, the power supply 403 can be logically connected to the processor 401 via a power management system, thereby enabling the power management system to manage charging, discharging, and power consumption. The power supply 403 can also include one or more DC or AC power supplies, a recharging system, a power supply device debugging circuit, a power converter or inverter, a power status indicator, and other arbitrary components.

[0104] The electronic device may further include an input unit 404, which may be configured to receive input digital or character information and generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control.

[0105] Although not shown, the electronic device may further include a display unit, etc., which will not be described in detail here. Specifically, in this embodiment, the processor 401 in the electronic device will load the executable files corresponding to the processes of one or more application programs into the memory 402 according to the following instructions, and the processor 401 will run the application programs stored in the memory 402, thereby implementing the steps of any of the exception handling methods provided in the embodiments of the present disclosure.

[0106] In the disclosed embodiment, in response to an operating system abnormality, a key data file corresponding to the current abnormality is generated. The currently available network transmission method is then determined, and then the key data file is transferred to a server based on the network transmission method. Thus, in the event of an operating system abnormality, the key data file can be promptly saved to the server via the available network transmission method, preserving the on-site debugging environment and facilitating further analysis of the problem caused by the abnormality.

[0107] The specific implementation of the above operations can be found in the previous embodiments and will not be repeated here.

[0108] Those skilled in the art will appreciate that all or part of the steps in the various methods of the above embodiments may be accomplished by instructions, or by controlling related hardware through instructions. The instructions may be stored in a computer-readable storage medium and loaded and executed by a processor.

[0109] To this end, the present disclosure provides a computer-readable storage medium having a computer program stored thereon. The computer program can be loaded by a processor to execute the steps in any one of the exception handling methods provided in the present disclosure.

[0110] The specific implementation of the above operations can be found in the previous embodiments and will not be repeated here.

[0111] The computer-readable storage medium may include a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, etc.

[0112] Since the instructions stored in the computer-readable storage medium can execute the steps in any one of the exception processing methods provided in the present disclosure, the beneficial effects that can be achieved by any one of the exception processing methods provided in the present disclosure can be achieved. Please refer to the previous embodiments for details and will not be repeated here.

[0113] The above is a detailed introduction to an abnormality processing method, device, electronic device and computer-readable storage medium provided by the present disclosure. Specific examples are used herein to illustrate the principles and implementation methods of the present invention. The description of the above embodiments is only used to help understand the method of the present invention and its core ideas. At the same time, for those skilled in the art, according to the ideas of the present invention, there will be changes in the specific implementation methods and application scopes. In summary, the contents of this specification should not be understood as limiting the present invention.

Claims

1. A method for handling an exception, characterized in that: include: In response to the operating system being in an abnormal state, generating a key data file corresponding to the current abnormality; Determine the currently available network transmission methods; Based on the network transmission mode, the key data files are dumped to the server.

2. The method according to claim 1, characterized in that Determining the currently available network transmission mode includes: Obtaining first configuration information from the target buffer area to configure a first network transmission environment; Determining whether the first network transmission environment supports Ethernet data transmission; If the first network transmission environment supports Ethernet data transmission, it is determined that the currently available network transmission mode is Ethernet data transmission.

3. The method according to claim 2, characterized in that After determining whether the first network transmission environment supports Ethernet data transmission, the method further includes: If the first network transmission environment does not support Ethernet data transmission, obtaining second configuration information from the target buffer area to configure a second network transmission environment; Determining whether the second network transmission environment supports wireless network data transmission; If the second network transmission environment supports wireless network data transmission, it is determined that the currently available network transmission mode is wireless network data transmission.

4. The method according to claim 2, characterized in that The acquiring the first configuration information from the target buffer area to configure the first network transmission environment includes: When the target buffer area is not full and the stored files are not damaged, first configuration information is obtained from the target buffer area to configure a first network transmission environment.

5. The method according to claim 1, wherein Before generating a key data file corresponding to the current abnormality in response to the operating system being in an abnormal state, the method further includes: After the operating system is started, configuration information for configuring the network transmission environment is stored in a target cache area, wherein the target cache area is mounted in the event of an abnormality in the operating system.

6. The method according to claim 1, characterized in that The step of dumping the key data file to the server based on the network transmission method includes: Based on the network transmission mode, the key data files are dumped to a file transfer protocol FTP server.

7. An abnormality processing device, characterized in that: include: A generating module, configured to generate a key data file corresponding to the current abnormality in response to the operating system being in an abnormal state; A determination module, used to determine the currently available network transmission mode; The dump module is used to dump the key data files to the server based on the network transmission mode.

8. The device according to claim 7, characterized in that The determining module includes: an acquiring unit, configured to acquire first configuration information from a target buffer area to configure a first network transmission environment; a determining unit, configured to determine whether the first network transmission environment supports Ethernet data transmission; A determining unit is configured to determine that a currently available network transmission mode is Ethernet data transmission if the first network transmission environment supports Ethernet data transmission.

9. An electronic device, characterized in that: The system comprises a processor and a memory, wherein the memory stores a plurality of instructions; the processor loads instructions from the memory to execute the steps in the exception handling method according to any one of claims 1 to 6.

10. A storage medium, characterized in that: The storage medium stores a plurality of instructions, and the instructions are suitable for being loaded by a processor to execute the steps in the exception handling method according to any one of claims 1 to 6.

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