Method, device and equipment for guiding doctor seeing and medium

Abstract

The invention relates to the technical field of hospital intelligent service systems, in particular to a doctor-seeing guiding method, device and equipment and a medium, and the method comprises the steps: obtaining an examination item issued by a doctor; providing a reservation indication for each inspection item based on the inspection items; a reservation request for each inspection item is received, and the current queuing condition of each inspection item is obtained; determining real-time waiting time of each inspection item based on the queuing condition; based on the real-time waiting time, the real-time sorting of the examination items is planned and provided for the user, and the appointments of the user are automatically sorted according to the user appointment request, so that the examination of the user is reasonably arranged according to the sorting condition, and the examination efficiency of the user in the hospital is improved.

Description

Technical Field

[0001] The present invention relates to the technical field of hospital intelligent service systems, and in particular to a medical consultation guidance method, device, equipment and medium. Background Art

[0002] With the increasing shortage of medical resources and the increasing demand for medical services from patients, patients are often unable to determine which examination to undergo first during their hospital visit, and thus undergo examinations randomly, resulting in low examination efficiency. It is impossible to complete various examinations within one day, and patients need to go to the hospital for another examination.

[0003] Currently, most of the time, guides are arranged, but due to the large number of patients asking questions, it is impossible to provide detailed answers to each patient.

[0004] Therefore, how to guide patients to seek medical treatment in the hospital to improve their medical treatment efficiency is a technical problem that needs to be solved urgently. Summary of the Invention

[0005] In view of the above problems, the present invention provides a medical consultation guidance method, device, equipment and medium that overcome the above problems or at least partially solve the above problems.

[0006] In a first aspect, the present invention provides a method for guiding a patient to seek medical treatment, comprising:

[0007] Obtain examination items prescribed by the doctor;

[0008] Based on the examination items, providing an appointment instruction for each examination item;

[0009] Receive reservation requests for each inspection item and obtain the current queue status of each inspection item;

[0010] Based on the queuing situation, determining the real-time waiting time for each inspection item;

[0011] Based on the real-time waiting time, a real-time sorting of inspection items is planned and provided to the user.

[0012] Preferably, before obtaining the examination items prescribed by the doctor, the following is also included:

[0013] When a user feels unwell and needs emergency treatment in a hospital, they can receive a trigger for one-click emergency treatment.

[0014] Based on the triggering operation, a call request is sent to an emergency center so that the user can receive emergency treatment.

[0015] Preferably, based on the real-time waiting time, planning the real-time sorting of inspection items and providing it to the user includes:

[0016] Based on the real-time waiting time, obtaining a ranking of the waiting time;

[0017] Based on the sorting of the waiting times, a real-time sorting of the inspection items is planned and provided to the user.

[0018] Preferably, after planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the method further includes:

[0019] Based on the real-time sorting of the planned examination items, a route guidance map is generated for each examination item, so that the user can reach the corresponding examination room for examination according to the route guidance map. The route guidance map is a three-dimensional visual medical map.

[0020] Preferably, based on the real-time ranking of the planned inspection items, a route guidance map for each inspection item is generated, including:

[0021] Get the user's current location information;

[0022] Based on the real-time ranking of the planned inspection items, determining the first target location of the inspection item ranked first;

[0023] Based on the user's current location information and the first target location, generating a first route guidance map from the user's current location information to the first target location;

[0024] Based on the real-time sorting of the inspection items, a route guidance map is generated from the first target location to the second target location to the Nth target location, and prompts are given on the floor conditions and department conditions.

[0025] Preferably, after planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the method further includes:

[0026] Tips for preparation before doing each inspection item.

[0027] Preferably, after planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the method further includes:

[0028] When users go to the pharmacy to pick up medicine, drug conflicts are detected based on the medical knowledge graph and the detection results are displayed.

[0029] In a second aspect, the present invention further provides a medical consultation guidance device, comprising:

[0030] The acquisition module is used to obtain the examination items prescribed by the doctor;

[0031] providing a module for providing an appointment instruction for each examination item based on the examination item;

[0032] The obtaining module is used to receive the reservation request for each examination item and obtain the current queue status of each examination item;

[0033] A determination module, configured to determine a real-time waiting time for each item based on the queuing situation;

[0034] The planning module is used to plan the real-time sorting of inspection items based on the real-time waiting time and provide it to the user.

[0035] In a third aspect, the present invention further provides a computer-readable storage medium having a computer program stored thereon, which implements the method described in the first aspect when the program is executed by a processor.

[0036] In a fourth aspect, the present invention further provides a computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements the method described in the first aspect when executing the program.

[0037] One or more technical solutions in the embodiments of the present invention have at least the following technical effects or advantages:

[0038] The present invention provides a medical consultation guidance method, comprising: obtaining examination items prescribed by a doctor; providing reservation instructions for each examination item based on the examination items; receiving an appointment request for each examination item and obtaining the current queue status of each examination item; determining the real-time waiting time of each examination item based on the queue status; planning the real-time sorting of the examination items based on the real-time waiting time, and providing it to the user, and automatically sorting the user's appointment according to the user's appointment request, thereby reasonably arranging the user's examination according to the sorting status, thereby improving the efficiency of the user's examination in the hospital. BRIEF DESCRIPTION OF THE DRAWINGS

[0039] Various other advantages and benefits will become apparent to those skilled in the art upon reading the detailed description of the preferred embodiment below. The accompanying drawings are for illustration purposes only and are not to be considered as limiting the present invention. Throughout the drawings, the same reference figures denote the same components. In the drawings:

[0040] Figure 1 A schematic diagram showing the steps of the medical consultation guidance method according to an embodiment of the present invention is shown;

[0041] Figure 2 A schematic structural diagram of a medical consultation guidance device according to an embodiment of the present invention is shown;

[0042] Figure 3 A structural diagram of a computer device for implementing the medical consultation guidance method in an embodiment of the present invention is shown. DETAILED DESCRIPTION

[0043] Exemplary embodiments of the present invention will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present invention are shown in the accompanying drawings, it should be understood that the present invention can be implemented in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided to enable a more thorough understanding of the present invention and to fully convey the scope of the present invention to those skilled in the art.

[0044] The embodiment of the present invention provides a method for guiding medical consultation, such as Figure 1 Shown, including:

[0045] S101, obtaining examination items prescribed by the doctor;

[0046] S102, providing an appointment instruction for each examination item based on the examination item;

[0047] S103, receiving an appointment request for each examination item and obtaining the current queue status of each examination item;

[0048] S104, determining the real-time waiting time for each inspection item based on the queuing situation;

[0049] S105: Based on the real-time waiting time, plan the real-time sorting of the inspection items and provide it to the user.

[0050] When a user visits a hospital for treatment, he or she first needs to register, and then see the doctor shown on the registration number. The doctor will ask about the user's condition, and the user will make a complaint. Then, the doctor will prescribe corresponding examination items, which are related to the user's complaint.

[0051] Next, the hospital system will store the user's examination items. However, during the registration and waiting process, there may be cases where the user is particularly uncomfortable and cannot make it to the doctor's appointment. In order to provide a green channel for such patients, a one-click emergency treatment button is provided. In the event of such a situation, the user can contact the emergency center through this button, so that the doctor at the emergency center can directly call for treatment.

[0052] Specifically, before S101, when the user feels unwell in the hospital and needs emergency treatment, a trigger operation for one-key emergency treatment is received; based on the trigger operation, a call request is sent to the emergency center so that the user can receive emergency treatment.

[0053] In this way, users can save themselves in emergencies. If the user is unable to respond normally when the call is connected, the user's current location can be linked to the user, so that nearby personnel can come to rescue, improving the efficiency of patient treatment in the hospital.

[0054] For a normal patient, first, the patient has been to the doctor, and the doctor has prescribed the corresponding examination items. By executing S101, the examination items prescribed by the doctor are obtained, and then subsequent tasks are performed.

[0055] Next, S102 is executed to provide a reservation instruction for each examination item based on the examination item.

[0056] After the consultation, the user can receive the corresponding appointment instructions for each examination item on the corresponding APP client. Then, the user can make the appointment for each examination item on the APP client according to the instructions.

[0057] Therefore, in S103, a reservation request for each examination item is received, and the current queue status of each examination item is obtained.

[0058] In a specific system, users who have made reservations are sorted according to the order of their reservation requests for the same inspection item, thereby obtaining the current queue status of the user for each inspection item. The queue status is real-time. When some users have completed the inspection, the queue status of the users in the queue is adjusted to the front to achieve real-time changes in the queue status.

[0059] After the queuing situation is obtained, S104 is executed to determine the real-time waiting time of each inspection item based on the queuing situation.

[0060] The waiting time can be determined based on the average time it takes for each user to complete the corresponding examination. For example, if the average examination time for an ultrasound examination is 3 minutes, and the current queue position is 23rd, then the waiting time is approximately 22×3=66 minutes, or 1 hour and 6 minutes.

[0061] Moreover, as the queue situation changes in real time, the real-time waiting time also changes accordingly.

[0062] Finally, S105 is executed to plan the real-time sorting of the inspection items based on the real-time waiting time and provide it to the user.

[0063] The system prioritizes the waiting time for each inspection item, placing those with shorter waiting times first and those with longer waiting times last. This information is then presented to the user, allowing them to schedule their inspections accordingly to avoid missing their scheduled appointments. The real-time order of inspection items also changes constantly, but only slightly, to avoid having to fiddle with them.

[0064] Among them, when planning the real-time sequencing of inspection items, specifically:

[0065] Based on the real-time waiting time, obtain the waiting time ranking;

[0066] Based on the sorting of waiting time, the real-time sorting of inspection items is planned and provided to users.

[0067] Since real-time waiting times vary, we can prioritize inspection items with shorter waiting times first, and those with longer waiting times last. By sorting by waiting time, we can achieve a real-time ranking of inspection items. That is, inspection items with shorter waiting times are prioritized first, and those with longer waiting times are prioritized last. This planned ranking is then presented to the user.

[0068] After providing the real-time ranking of inspection items to users, it also includes:

[0069] Based on the real-time sorting of planned examination items, a route guidance map is generated for each examination item, allowing users to reach the corresponding examination room for examination according to the route guidance map. The route guidance map is a three-dimensional visual medical map.

[0070] Specifically, a route guide map is generated for each inspection item, including:

[0071] Get the user's current location information;

[0072] Based on the real-time ranking of the planned items, determining the first target location of the inspection item ranked first;

[0073] Based on the user's current location information and the first target location, generating a first route guidance map from the user's current location information to the first target location;

[0074] Based on the real-time sorting of the inspection items, a route guidance map is generated from the first target location to the second target location to the Nth target location, and prompts are given on the floor conditions and department conditions.

[0075] In an embodiment of the present invention, the position is dynamically calibrated through SLAM (Simultaneous Localization and Mapping) technology; the altitude change is detected based on the air pressure sensor, and the corresponding floor map is automatically loaded, so that when navigating to a destination on the 2nd floor or above, the floor position can be clearly displayed.

[0076] First, a route is planned from the current location to the first target location, then from the first target location to the second target location, and finally to the Nth target location. It has a 3D effect and integrates the internal map of the hospital, providing key locations such as various departments, clinics, pharmacies, and examination rooms.

[0077] For example, the current plan is to go to the dental clinic on the 9th floor of the outpatient building, etc. Then, on the route guide map, you can see that the route is to go upstairs and then turn right and go straight.

[0078] In a specific embodiment, the process of guiding to the destination corresponding to each inspection item also includes:

[0079] Tips for preparation before doing each inspection item.

[0080] For example, when guiding users to the blood test department, they are reminded to fast. When guiding users to the enhanced ultrasound examination room, they are reminded to hold their urine or empty their bladder. This prevents users from delaying the examination due to extra preparation.

[0081] In an optional embodiment, it also includes: when the user goes to the pharmacy to pick up medicine, the drug conflict is checked based on the medical knowledge graph, and the check result is prompted.

[0082] Since different medications may conflict with each other, and medications prescribed by different doctors may conflict with each other, in the medical knowledge base, by matching the medications prescribed by doctors, patients can avoid harm caused by taking conflicting medications and improve medication safety.

[0083] The technical solution of the present invention can improve the efficiency of patients' medical treatment and reduce the situation of getting lost or wasting time in the hospital. Moreover, through the real-time sorting of intelligent planning and examination items, the patient's medical experience can be improved; comprehensive hospital information can be provided to help patients better understand medical services.

[0084] One or more technical solutions in the embodiments of the present invention have at least the following technical effects or advantages:

[0085] The present invention provides a medical consultation guidance method, comprising: obtaining examination items prescribed by a doctor; providing reservation instructions for each examination item based on the examination items; receiving an appointment request for each examination item and obtaining the current queue status of each examination item; determining the real-time waiting time of each examination item based on the queue status; planning the real-time sorting of the examination items based on the real-time waiting time, and providing it to the user, and automatically sorting the user's appointment according to the user's appointment request, thereby reasonably arranging the user's examination according to the sorting status, thereby improving the efficiency of the user's examination in the hospital.

[0086] Example 2

[0087] Based on the same inventive concept, the present invention also provides a medical consultation guidance device, such as Figure 2 Shown, including:

[0088] An acquisition module 201 is used to acquire examination items prescribed by a doctor;

[0089] Providing module 202, for providing appointment instructions for each examination item based on the examination item;

[0090] Obtaining module 203, for receiving a reservation request for each inspection item and obtaining the current queue status of each inspection item;

[0091] A determination module 204 is configured to determine a real-time waiting time for each item based on the queue situation;

[0092] The planning module 205 is used to plan the real-time sequencing of the inspection items based on the real-time waiting time and provide it to the user.

[0093] In an optional embodiment, the method further includes:

[0094] First aid module for:

[0095] When a user feels unwell and needs emergency treatment in a hospital, they can receive a trigger for one-click emergency treatment.

[0096] Based on the triggering operation, a call request is sent to an emergency center so that the user can receive emergency treatment.

[0097] In an optional embodiment, the planning module 205 is configured to:

[0098] Based on the real-time waiting time, obtaining a ranking of the waiting time;

[0099] Based on the sorting of the waiting times, a real-time sorting of the inspection items is planned and provided to the user.

[0100] In an optional embodiment, the system further includes a guidance line module for:

[0101] Based on the real-time sorting of the planned examination items, a route guidance map is generated for each examination item, so that the user can reach the corresponding examination room for examination according to the route guidance map. The route guidance map is a three-dimensional visual medical map.

[0102] In an optional embodiment, the guidance line module is used to:

[0103] Get the user's current location information;

[0104] Based on the real-time ranking of the planned inspection items, determining the first target location of the inspection item ranked first;

[0105] Based on the user's current location information and the first target location, generating a first route guidance map from the user's current location information to the first target location;

[0106] Based on the real-time sorting of the inspection items, a route guidance map is generated from the first target location to the second target location to the Nth target location, and prompts are given on the floor conditions and department conditions.

[0107] In an optional embodiment, the system further includes a prompt module configured to:

[0108] Tips for preparation before doing each inspection item.

[0109] In an optional embodiment, the system further includes a conflict detection module configured to:

[0110] When users go to the pharmacy to pick up medicine, drug conflicts are detected based on the medical knowledge graph and the detection results are displayed.

[0111] Example 3

[0112] Based on the same inventive concept, an embodiment of the present invention provides a computer device, such as Figure 3 As shown, it includes a memory 304, a processor 302 and a computer program stored in the memory 304 and executable on the processor 302. When the processor 302 executes the program, the steps of the above-mentioned medical consultation guidance method are implemented.

[0113] Among them, Figure 3 In the embodiment of the present invention, a bus architecture (represented by bus 300) is shown. Bus 300 may include any number of interconnected buses and bridges, and bus 300 links together various circuits including one or more processors represented by processor 302 and memory represented by memory 304. Bus 300 may also link together various other circuits such as peripherals, voltage regulators, and power management circuits, which are well known in the art and therefore will not be described further herein. Bus interface 306 provides an interface between bus 300 and receiver 301 and transmitter 303. Receiver 301 and transmitter 303 may be the same component, namely a transceiver, which provides a unit for communicating with various other devices over a transmission medium. Processor 302 is responsible for managing bus 300 and general processing, while memory 304 may be used to store data used by processor 302 when performing operations.

[0114] Example 4

[0115] Based on the same inventive concept, an embodiment of the present invention provides a computer-readable storage medium having a computer program stored thereon, which implements the steps of the above-mentioned medical consultation guidance method when executed by a processor.

[0116] The algorithm and display provided herein are not inherently related to any particular computer, virtual system or other device. Various general-purpose systems can also be used together with the teachings based on this. According to the above description, it is obvious that the structure required for constructing this type of system. In addition, the present invention is not directed to any specific programming language. It should be understood that various programming languages ​​can be utilized to realize the content of the present invention described herein, and the above description of specific languages ​​is for the purpose of disclosing the best mode of the present invention.

[0117] In the description provided herein, numerous specific details are described. However, it is understood that embodiments of the present invention may be practiced without these specific details. In some instances, well-known methods, structures, and techniques are not shown in detail so as not to obscure the understanding of this description.

[0118] Similarly, it should be understood that in order to streamline the present invention and aid in understanding one or more of the various inventive aspects, in the above description of exemplary embodiments of the present invention, various features of the present invention are sometimes grouped together into a single embodiment, figure, or description thereof. However, this disclosed method should not be interpreted as reflecting an intention that the claimed invention requires more features than those explicitly recited in each embodiment. Rather, as reflected in each embodiment, inventive aspects lie in fewer than all the features of the individual embodiments previously disclosed. Accordingly, the claims that follow the detailed description are hereby expressly incorporated into this detailed description, with each claim standing on its own as a separate embodiment of the present invention.

[0119] Those skilled in the art will appreciate that the modules in the devices in the embodiments may be adaptively changed and arranged in one or more devices different from the embodiments. The modules or units or components in the embodiments may be combined into one module or unit or component, and in addition may be divided into multiple submodules or subunits or subcomponents. All features disclosed in this specification (including the accompanying claims, abstracts and drawings) and all processes or units of any method or device disclosed herein may be combined in any combination, except that at least some of such features and / or processes or units are mutually exclusive. Unless expressly stated otherwise, each feature disclosed in this specification (including the accompanying claims, abstracts and drawings) may be replaced by an alternative feature providing the same, equivalent or similar purpose.

[0120] Furthermore, those skilled in the art will appreciate that although some embodiments herein include certain features included in other embodiments but not other features, combinations of features from different embodiments are intended to be within the scope of the present invention and to form different embodiments. For example, in a specific embodiment, any one of the claimed embodiments may be used in any combination.

[0121] The various component embodiments of the present invention can be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art will appreciate that a microprocessor or digital signal processor (DSP) can be used in practice to implement some or all of the functions of some or all of the components of the medical guidance device and computer equipment according to an embodiment of the present invention. The present invention can also be implemented as a device or device program (e.g., a computer program and a computer program product) for executing part or all of the methods described herein. Such a program for implementing the present invention can be stored on a computer-readable medium, or can have the form of one or more signals. Such a signal can be downloaded from an Internet website, or provided on a carrier signal, or provided in any other form.

[0122] It should be noted that the above embodiments illustrate rather than limit the invention, and that those skilled in the art may devise alternative embodiments without departing from the scope of the appended claims. In the claims, any reference signs placed between brackets should not be construed as limiting the claims. The word "comprising" does not exclude the presence of elements or steps not listed in the claims. The word "a" or "an" preceding an element does not exclude the presence of a plurality of such elements. The present invention may be implemented by means of hardware comprising several different elements and by means of appropriately programmed computers. In a unit claim enumerating several means, several of these means may be embodied by the same item of hardware. The use of the words first, second, and third etc. does not indicate any order. These words may be interpreted as names.

Claims

1. A medical consultation guidance method, characterized in that: include: Obtain examination items prescribed by the doctor; Based on the examination items, providing an appointment instruction for each examination item; Receive reservation requests for each inspection item and obtain the current queue status of each inspection item; Based on the queuing situation, determining the real-time waiting time for each inspection item; Based on the real-time waiting time, a real-time sorting of inspection items is planned and provided to the user.

2. The method according to claim 1, wherein Before getting the medical checkups prescribed by your doctor, you should also: When a user feels unwell and needs emergency treatment in a hospital, they can receive a trigger for one-click emergency treatment. Based on the triggering operation, a call request is sent to an emergency center so that the user can receive emergency treatment.

3. The method according to claim 1, wherein Based on the real-time waiting time, the real-time sorting of inspection items is planned and provided to the user, including: Based on the real-time waiting time, obtaining a ranking of the waiting time; Based on the sorting of the waiting times, a real-time sorting of the inspection items is planned and provided to the user.

4. The method according to claim 1, wherein After planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the following is further included: Based on the real-time sorting of the planned examination items, a route guidance map is generated for each examination item, so that the user can reach the corresponding examination room for examination according to the route guidance map. The route guidance map is a three-dimensional visual medical map.

5. The method according to claim 4, wherein Based on the real-time ranking of the planned inspection items, a route guidance map is generated for each inspection item, including: Get the user's current location information; Based on the real-time ranking of the planned inspection items, determining the first target location of the inspection item ranked first; Based on the user's current location information and the first target location, generating a first route guidance map from the user's current location information to the first target location; Based on the real-time sorting of the inspection items, a route guidance map is generated from the first target location to the second target location to the Nth target location, and prompts are given on the floor conditions and department conditions.

6. The method according to claim 1, wherein After planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the following is further included: Tips for preparation before doing each inspection item.

7. The method according to claim 1, wherein After planning the real-time sorting of inspection items based on the real-time waiting time and providing it to the user, the following is further included: When users go to the pharmacy to pick up medicine, drug conflicts are detected based on the medical knowledge graph and the detection results are displayed.

8. A medical consultation guidance device, characterized in that: include: The acquisition module is used to obtain the examination items prescribed by the doctor; providing a module for providing an appointment instruction for each examination item based on the examination item; The obtaining module is used to receive the reservation request for each examination item and obtain the current queue status of each examination item; A determination module, configured to determine a real-time waiting time for each item based on the queuing situation; The planning module is used to plan the real-time sorting of inspection items based on the real-time waiting time and provide it to the user.

9. A computer device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein: When the processor executes the program, the method according to any one of claims 1 to 7 is implemented.

10. A computer-readable storage medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 7 is implemented.

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