Intelligent terminal user direct charging member service system and multi-terminal system management method

Abstract

The invention discloses an intelligent terminal user direct charging member service system. The system comprises a channel and member type management module which is used for inputting a unique appCode and a member type endowed by each channel provider into the system; the secret key management module is used for generating an initial secret key, providing the initial secret key for intelligent terminal delivery personnel, inputting the secret key into the system when the intelligent terminal leaves a factory, and having real-time forbidding and starting functions; the equipment input module is used for inputting the intelligent terminal needing to activate the member rights and interests and has the function of disabling and activating the intelligent terminal; the three-party docking module is used for docking third-party member rights and interests and issuing the member rights and interests; the equipment maintenance module is used for managing the state of the intelligent terminal when the intelligent terminal has goods returning, goods changing and maintenance conditions, and ensuring that the receiving of member rights and interests during secondary sales is not influenced; the invention further discloses a multi-terminal system management method of the intelligent terminal user direct charging member service system. The use experience of the user is improved.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of intelligent terminals, in particular to an intelligent terminal user direct membership service system and a multi-terminal system management method. BACKGROUND

[0002] With the continuous updating and iteration of intelligent televisions, network televisions have ushered in rapid development. In order to distinguish from each other and attract users in the fierce market competition, major third-party video platforms have successively launched membership services. Only by opening the membership service of a specific third-party platform can users watch the video programs exclusively provided by the platform.

[0003] For intelligent television manufacturers, giving third-party membership services to users when they purchase the television is a common marketing means. There are mainly two traditional methods: one is to give physical recharge cards to users to exchange in the third-party App; the other is to develop a direct recharge platform to generate card codes to help users recharge. However, both methods have obvious defects; for example, the physical recharge card is not only inconvenient to trace and manage, but also users are easy to miss the recharge validity period of the physical card, thereby causing the embarrassing situation that the membership has expired before being exchanged. Therefore, the traditional methods mainly have the following problems:

[0004] Operation complexity problem: the traditional intelligent television user direct membership method, such as giving physical recharge cards or generating card codes for recharge, is not clear and simple in operation, and has problems such as inconvenience in tracing and management, and easy to miss the validity period. Security problem: the traditional method does not emphasize interaction security, and is easy to have security risks such as information leakage. After-sales management problem: the traditional method is difficult to effectively manage the membership rights and interests when handling device returns and exchanges, and is easy to cause users to receive multiple times or the rights and interests cannot be returned.

[0005] Overall, the traditional method is not clear and simple in operation for users, and the user experience is poor. SUMMARY

[0006] To solve the problems in the prior art, the purpose of the present application is to provide an intelligent terminal user direct membership service system and a multi-terminal system management method, which improves the user experience.

[0007] To achieve the above-mentioned purpose, the technical solution adopted by the present application is: an intelligent terminal user direct membership service system, comprising a construction system module for creating a channel and a membership type management module, a key management module, a device input module, a third-party interface module and a device maintenance module of an intelligent television user direct membership service system; wherein:

[0008] The channel and membership type management module is used for inputting the unique appCode and membership type given to each channel merchant into the system as an identifier for the interaction between the intelligent terminal and the cloud;

[0009] Key management module: for generating initial key and providing it to intelligent terminal factory personnel, entering system when intelligent terminal factory leaves, and having real-time disabling and enabling functions;

[0010] Device entry module: for entering intelligent terminal which needs to activate member benefits, and having functions of disabling and activating intelligent terminal;

[0011] Three-party docking module: for docking third-party member benefits, and realizing member benefit distribution;

[0012] Device maintenance module: for managing the state of intelligent terminal when intelligent terminal appears return, exchange and repair, and ensuring that member benefits are not affected when secondary sales are carried out.

[0013] The application also provides a multi-end system management method of the intelligent terminal user direct charging member service system, comprising the following steps:

[0014] Step 1, constructing system module and managing basic information;

[0015] Step 2, creating and storing initial key;

[0016] Step 3, batch entering and activating intelligent terminal;

[0017] Step 4, generating unique key of intelligent terminal;

[0018] Step 5, judging whether terminal has activating permission;

[0019] Step 6, member benefit matching and charging;

[0020] Step 7, charging record and state updating;

[0021] Step 8, after-sales processing and benefit management.

[0022] As a further improvement of the application, in step 2, initial key is created in key management page, specifically, 16-bit byte array key of AES and corresponding 8-bit serial number are generated, and the information is stored in database.

[0023] As a further improvement of the application, in step 3, batch entering intelligent terminal specifically comprises the following two methods:

[0024] (1) entering intelligent terminal mac address and sn serial number of member to be distributed through excel table;

[0025] (2) when intelligent terminal leaves factory, intelligent terminal information is synchronized to warehouse through mq queue.

[0026] As a further improvement of the present application, the step 4 is specifically as follows:

[0027] When the intelligent terminal is powered on, the 16-bit byte array key of the AES and the 8-bit serial number pre-stored in the system are read, the serial number and the original AES key are used to encrypt and call the refresh key interface, the unique key of the intelligent terminal is generated, and the unique key is saved to the intelligent terminal and the cloud respectively, so that the same key is used for encryption and decryption in subsequent interaction between the two ends, and the security and accuracy of the interaction are enhanced.

[0028] As a further improvement of the present application, the step 5 is specifically as follows:

[0029] The intelligent terminal uses the key generated by the cloud refresh key interface to call the intelligent terminal activation interface to determine whether the intelligent terminal has the right to activate the member benefits; if it has the activation right, the device activation interface is called; if it does not have the activation right, the non-activatable identifier is saved to the intelligent terminal, and the subsequent intelligent terminal will not call the member receiving related interface when powered on, so as to avoid invalid operation.

[0030] As a further improvement of the present application, the step 6 is specifically as follows:

[0031] When the device activation interface is called, the intelligent terminal carries the three-party encrypted account, appCode, member type, mac address, and sn serial number key fields; after the cloud receives these information, the unique key of the intelligent terminal is used for decryption, and the mac address and sn serial number are matched to determine whether the device has the member benefits of this type; if the device has the corresponding benefits, the cloud assembles the parameters and calls the third-party platform for member recharge; in order to prevent the recharge from being interrupted due to network problems, the system checks the order of the failed mac address and initiates the request again to ensure that the member recharge can be completed smoothly.

[0032] As a further improvement of the present application, in step 7, after requesting the third party to recharge the member, the system records the recharge record and the recharge result in detail, and sets the member receiving state of the intelligent device to have been received, so as to be queried and managed subsequently.

[0033] As a further improvement of the present application, the step 8 is specifically as follows:

[0034] For the returned intelligent terminal, the order number of the received member is used to call the third-party platform for member return through the background audit button, and the member receiving state of the intelligent terminal is reset to be receivable; for the exchanged intelligent terminal, the state and receiving record of the new intelligent terminal and the old intelligent terminal are completely swapped.

[0035] As a further improvement of the present application, the intelligent terminal is a smart television.

[0036] The application constructs a multi-module system and a standard process, reduces the complexity of user operation, adopts a key management mechanism, ensures the security of terminal and cloud interaction, improves system security, and solves the after-sales management problem through the device maintenance module.

[0037] The beneficial effects of the application are:

[0038] 1. Improve operation convenience: simplify the user direct membership operation process, reduce complexity, make users can more easily complete membership collection, and improve user experience.

[0039] 2. Enhance system security: the key management mechanism ensures the security of terminal and cloud interaction, prevents information leakage, effectively resists malicious attacks, and protects user and system information security.

[0040] 3. Optimize after-sales management: perfect after-sales processing function, ensure reasonable management of membership rights and interests during device return and exchange, avoid user multiple collection, and improve after-sales management efficiency and standardization.

[0041] 4. Improve system stability: standard process and collaborative work of each module ensure stable operation of the system, reduce faults, and improve system reliability. BRIEF DESCRIPTION OF DRAWINGS

[0042] Figure 1 The membership collection process diagram of the embodiment of the application. DETAILED DESCRIPTION

[0043] The embodiments of the application will be described in detail below with reference to the accompanying drawings.

[0044] Embodiment

[0045] An intelligent terminal user direct membership service system includes constructing system modules: creating an intelligent television user direct membership service system including channel management, membership type, key, device input, three-party interface, device maintenance and other modules.

[0046] Key management: generate 16-bit byte array key of AES and 8-bit serial number, store in database and provide to factory personnel, device factory input; terminal generates device unique key when starting, and save to terminal and cloud.

[0047] Device input and activation: support batch input of device mac and sn through excel, or through mq queue synchronization, and the activated device can collect membership after audit; the terminal judges the activation permission through the key, carries the key information when activating, and the cloud decrypts and matches the rights and interests and then charges.

[0048] After-sales processing: the background has the functions of return and exchange, when returning, the member is returned and the device state is reset, when exchanging, the new and old device states are adjusted and recorded.

[0049] As shown in Figure 1 The embodiment also provides a multi-terminal system management method of a smart terminal user direct membership service system, which comprises the following steps:

[0050] Step S100: system module construction and basic information management

[0051] The system has a channel management module, a membership type module, a key module, a device input module, a three-party interface module and a device maintenance module, and the modules work together to provide comprehensive support for the smart TV user direct membership service.

[0052] Channel and membership type management: each channel merchant is assigned a unique appCode and membership type, which is used as the identifier for terminal and cloud interaction. After entering the appCode and membership type in the system, the system can clearly identify which channel member this request is for.

[0053] Key management: generate a system initial key and provide it to the machine factory personnel, and enter it into the system when the machine is manufactured. The key serves as the first security checkpoint for terminal and cloud interaction, has the functions of real-time disabling and enabling, and can effectively ensure the security of the interaction.

[0054] Device input module: use the device's mac address and sn serial number as the unique identifier to input the device that needs to activate the membership benefits. This module supports disabling and activating the device, making it easy to manage the device benefit state.

[0055] Three-party interface module: used for interfacing with third-party membership benefits to realize the distribution of membership benefits.

[0056] Device maintenance module: for cases such as return, exchange and repair of devices, this module can effectively manage the state of the device to ensure that the membership benefits are not affected when the device is sold again.

[0057] Step S200: initial key creation and storage

[0058] Create an initial key in the key management page, specifically generate an AES 16-bit byte array key and a corresponding 8-bit serial number. Store these information in the database and provide it to the factory personnel, and enter it into the device system when the device is manufactured, laying the foundation for subsequent secure interaction.

[0059] Step S300: device batch input and activation preparation

[0060] The device entry module supports two device information entry modes: one is to enter the device MAC address and SN serial number of the member to be issued in batches through an excel table; and the other is to synchronize the device information to the warehouse through an mq queue when the device is offline in the factory. After the entry is completed, the review button is clicked, and then the activation button is clicked, at this time, the device has the qualification to take the member.

[0061] Step S400: Device unique key generation:

[0062] When the terminal is started, the 16-bit byte array key of AES and the 8-bit serial number pre-stored in the system are read. According to the serial number and the original AES key, the refresh key interface is called for encryption to generate the unique key of the device. The unique key is saved to the terminal and the cloud respectively, ensuring that the same key is used for encryption and decryption at both ends in subsequent interaction, enhancing the security and accuracy of interaction.

[0063] Step S500: Device activation permission judgment:

[0064] The terminal uses the key generated by the cloud refresh key interface to call the device activation permission interface to determine whether the device has the permission to activate the member benefit. If the device has the activation permission, the device activation interface is called; if the device does not have the activation permission, the non-activation identifier is saved to the terminal, and the member taking related interface will not be called when the television is started in the future, avoiding invalid operation.

[0065] Step S600: Member benefit matching and recharge:

[0066] When the device activation interface is called, the terminal needs to bring the three-party encrypted account, appCode, member type, MAC address, SN serial number and other key fields. After receiving these information, the cloud decrypts through the unique key of the device, and determines whether the device has the member benefit of the type by matching the MAC address and the SN serial number. If the device has the corresponding benefit, the cloud assembles the parameters to call the third-party platform for member recharge. At the same time, in order to prevent the recharge from being interrupted due to network problems, the system will first check the order of the failed MAC address and initiate the request again to ensure that the member recharge can be completed smoothly.

[0067] Step S700: Recharge record and state update:

[0068] After requesting the third party to recharge the member, the system will record the recharge record and the recharge result in detail, and set the member taking state of the device to taken, so as to facilitate subsequent query and management.

[0069] Step S800: After-sales processing and benefit management:

[0070] If the user returns the machine or performs after-sales operation, there may be a case that the user has obtained the related member benefits through the device MAC address. For this case, the background has perfect return and replacement functions. For the returned device, through the background audit button, the order number of the member who has obtained the member is called to return to the third-party platform, and the member obtaining state of the device is reset to be obtainable; for the replaced device, the state, obtaining record and the like of the new device and the old device are completely adjusted, so as to effectively prevent the user from obtaining the member benefits for many times, and to guarantee the fairness and standardization of the member benefit management.

[0071] The above-described embodiments only express the specific implementation manners of the present application, and the description is relatively specific and detailed, but it should not be understood as the limitation on the patent scope of the present application. It should be pointed out that, for those skilled in the art, without departing from the concept of the present application, a number of modifications and improvements can be made, which all belong to the protection scope of the present application.

Claims

1. A smart terminal user direct charging membership service system, characterized in that: It includes building a system module for creating a smart TV user direct charging membership service system for channel and membership type management module, key management module, device entry module, three-party docking module and device maintenance module; among which: Channel and membership type management module: used to enter the unique appCode and membership type assigned to each channel into the system as an identifier for interaction between smart terminals and the cloud; Key management module: used to generate the initial key and provide it to the factory personnel of the smart terminal. It is entered into the system when the smart terminal leaves the factory and has the function of disabling and enabling in real time; Device entry module: It is used to enter the smart terminals that need to activate membership benefits, and has the function of disabling and activating smart terminals; Three-party docking module: used to connect with third-party member rights and interests and realize the issuance of member rights and interests; Equipment maintenance module: used to manage the status of smart terminals when returns, exchanges, and repairs occur, ensuring that the collection of member rights during secondary sales is not affected.

2. A multi-terminal system management method for a smart terminal user direct charging membership service system according to claim 1, characterized in that: The following steps are involved: Step 1: Build system modules and manage basic information; Step 2: Create and store the initial key; Step 3: Batch input and activation of smart terminals; Step 4: Generate a unique key for the smart terminal; Step 5: Determine whether the terminal has activation authority; Step 6: Membership rights matching and recharge; Step 7: Recharge record and status update; Step 8: After-sales processing and rights management.

3. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 2 is characterized in that: In step 2, create the initial key on the key management page. Specifically, generate an AES 16-bit byte array key and the corresponding 8-bit serial number, and store this information in the database.

4. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 2 is characterized in that: In step 3, batch entry into smart terminals specifically includes the following two methods: (1) Batch input the MAC addresses and SN serial numbers of the smart terminals that need to be distributed to members through the Excel spreadsheet; (2) When the smart terminal is offline at the factory, the smart terminal information is synchronized to the warehouse through the MQ queue.

5. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 3 is characterized in that: The step 4 is specifically as follows: When the smart terminal is turned on, it reads the AES 16-bit byte array key and 8-bit serial number pre-stored in the system. Based on the serial number and the original AES key, it encrypts and calls the refresh key interface to generate a unique key for the smart terminal. This unique key is saved to the smart terminal and the cloud respectively, ensuring that both ends use the same key for encryption and decryption in subsequent interactions, thereby enhancing the security and accuracy of the interaction.

6. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 5, characterized in that: The step 5 is specifically as follows: The smart terminal uses the key generated by the cloud-based refresh key interface to call the smart terminal activation interface to determine whether the smart terminal has the authority to activate member benefits; if it has the activation authority, it calls the device activation interface; if it does not have the activation authority, it saves the inactivation identifier to the smart terminal, and the member collection related interface will no longer be called when the smart terminal is turned on subsequently to avoid invalid operations.

7. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 6 is characterized in that: The step 6 is specifically as follows: When calling the device activation interface, the smart terminal carries the three-party encrypted account, appCode, membership type, MAC address, and SN serial number key fields; after the cloud receives this information, it decrypts it using the unique key of the smart terminal and determines whether the device has this type of membership rights by matching the MAC address and SN serial number; if the device has the corresponding rights, the cloud assembles the parameters and calls the third-party platform for membership recharge; in order to prevent recharge interruption due to network problems, the system first checks the order of the failed MAC address and initiates the request again to ensure that the membership recharge can be completed smoothly.

8. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 2 is characterized in that: In step 7, after requesting a third party to recharge the membership, the system records the recharge record and recharge result in detail, and sets the membership collection status of the smart device to collected for subsequent query and management.

9. The multi-terminal system management method of the smart terminal user direct charging membership service system according to claim 2, characterized in that: The step 8 is specifically as follows: For returned smart terminals, the backend review button is used to call the third-party platform for member return using the order number of the member who has received the order, and the member collection status of the smart terminal is reset to available for collection; for exchanged smart terminals, the status and collection records of the new and old smart terminals are completely swapped.

10. The multi-terminal system management method of the smart terminal user direct charging membership service system according to any one of claims 2 to 9, characterized in that: The smart terminal is a smart TV.

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