Information processing method and device, electronic equipment, readable storage medium and chip

Abstract

The embodiment of the invention provides an information processing method and device, electronic equipment, a readable storage medium and a chip, and the information processing method comprises the steps: determining the user information of a first user; determining a service type and a service code of the first user according to the user information; determining at least one second user associated with the first user according to the service type and the service code; in response to service data input of a third user, service information of each second user is determined, and the service information comprises a vehicle type; determining a plurality of first business orders according to the business information; sending the first business order to a corresponding second user; determining a vehicle type corresponding to the second user; determining a second business order according to the vehicle type corresponding to the second user; and determining information processing parameters according to the plurality of first business orders and the at least one second business order. According to the scheme, the business processing efficiency of the automobile industry is improved.

Description

Technical Field

[0001] This invention relates to the field of electronic information technology, and more specifically, to an information processing method, apparatus, electronic device, readable storage medium, and chip. Background Technology

[0002] Current business management policies in the automotive industry include multiple performance indicators, requiring sales personnel or group finance staff to implement these rules through hard-coding on multiple operating systems. When business policies are modified, sales orders must be revised, configurations manually imported, and financial invoices generated and reviewed. The high complexity of the rules and poor timeliness of the invoice generation process negatively impacts dealership business management efficiency. Summary of the Invention

[0003] The purpose of this invention is to provide an information processing method, apparatus, electronic device, readable storage medium, and chip that can solve the problems of insufficient business management efficiency and high rule complexity in the automotive industry.

[0004] In view of this, an embodiment of the first aspect of the present invention provides an information processing method.

[0005] An embodiment of the second aspect of the present invention provides an information processing apparatus.

[0006] An embodiment of the third aspect of the present invention provides an electronic device.

[0007] An embodiment of the fourth aspect of the present invention provides a readable storage medium.

[0008] An embodiment of the fifth aspect of the present invention provides a chip.

[0009] To achieve the above objectives, an embodiment of the first aspect of the present invention provides an information processing method, comprising: determining user information of a first user; determining a service type and service code of the first user based on the user information; determining at least one second user associated with the first user based on the service type and service code; determining service information of each second user in response to service data input from a third user, the service information including a vehicle type; determining multiple first service orders based on the service information; sending the first service orders to the corresponding second users; determining the vehicle type corresponding to the second users; determining second service orders based on the vehicle type corresponding to the second users; and determining information processing parameters based on the multiple first service orders and at least one second service order.

[0010] The information processing method of this application divides business processing into three parts. The first part includes setting business types and business rules, configuring relevant information such as business types for the first user, and configuring a second user for business processing through business rules. The third user determines the business data input according to the preset business rules, determines the business information of multiple distributor organizations, and determines configuration parameters such as business scenario, automatic calculation conditions, business-related purchase quantity, business type, and whether it is automatically effective through the business information. These multiple configuration parameters determine the first business order issued by the third user to the second user. The second user reviews the first business order issued by the third user based on the current inventory or actual sales situation, and generates a business reconciliation statement, i.e., the second business order. Information processing parameters are generated based on the first business order issued by the enterprise group and the second business order used to update and replace the first business order. The information processing parameters are displayed on the terminal page in the form of a visual interface. The information processing parameters correspond to multiple business information parameters, and the business information parameters correspond to different options on the terminal page to display business order-related information. The data sources of the multiple business information parameters are different.

[0011] Understandably, by using information processing methods, business processes that were originally handled by multiple operating systems can be integrated into a single operating system. Multiple business orders can be configured through preset business rules, and multiple basic business parameters within an order can be automatically generated and calculated. Business bill content can be changed simply by modifying the configuration on the terminal page, reducing the number of interactions between multiple operating systems. Multiple order information parameters corresponding to business processing can be operated in a single business system, thereby improving the efficiency of business processing in the automotive industry.

[0012] In some technical solutions, optionally, multiple first business orders are determined based on business information, including: determining the business rules, business amount, and business time parameters corresponding to the business information; determining multiple business information parameters based on the business rules, business amount, vehicle type, and business time parameters; and determining the first business order based on the multiple business information parameters.

[0013] In this solution, modular user interface (UI) components unify data from multiple operating systems into a single operating system. This data is displayed as business information parameters on the terminal page through multiple UI components, each corresponding to different business information. The business information includes the vehicle type selected by the first user, the corresponding business rules, transaction amount, and transaction time parameters. The terminal page content is configured based on this business information for the first user. Multiple business information items are dynamically mapped to the operation page through manual selection by a second or third user, generating the first business order.

[0014] In some technical solutions, optionally, determining the business type and business code of the first user based on user information includes: determining the number of transactions of the first user; determining the user type based on the number of transactions, where the user type includes a first user type and a second user type, and the number of transactions corresponding to the first user type is greater than the number of transactions corresponding to the second user type; mapping the first user type and the second user type to their respective business types based on preset business type configuration rules; determining the business rule database; and matching the corresponding business code from the business rule database according to the business type.

[0015] In this solution, by obtaining the user information of the first user, the historical transaction count of the first user against the second and third users is determined based on the user information. The first user is then categorized into user types according to a preset threshold. The first user type is designated as a core user, and the second user type as a regular user. A core user's transaction count exceeds the preset threshold and is also greater than the transaction count corresponding to the second user type; a regular user's transaction count is less than the transaction count corresponding to the core user type, or less than the preset threshold. The system automatically associates the user type with the appropriate business policy by calling the enterprise group's preset business rules, and maps the corresponding business type and business code in the option box on the terminal page.

[0016] In some technical solutions, optionally, determining the second business order based on the vehicle type corresponding to the second user further includes: determining at least one associated user corresponding to the first user; determining the user information of the associated user; determining at least one vehicle type corresponding to the second user; determining the business type of the associated user based on the user information and vehicle type of the first user; and determining the associated business order based on the business type and user information of the associated user.

[0017] In this scheme, after confirming at least one business order from the first user, the second user, upon receiving a purchase request from at least one associated user corresponding to the first user, determines the associated user's user information and, based on the second user's current sales situation, recommends at least one vehicle type to the associated user. Specifically, the dealer organization or dealer store recommends vehicles currently in stock to the associated user; these vehicles include at least one vehicle brand or at least one model. Furthermore, based on the first user's user information, the business type for the associated user is determined, along with the corresponding business rules, transaction amount, and transaction time parameters, thereby confirming the associated business order.

[0018] In some technical solutions, optionally, determining the vehicle type corresponding to the second user includes: receiving a business correction request instruction sent by the second user; determining the second user's inventory data based on the business correction request instruction; updating the vehicle type matching status in the business information based on the inventory data; and determining the vehicle type corresponding to the second user based on the matching status and the first business order.

[0019] In this scheme, after receiving the first business order from the third user, the second user determines a business modification request instruction based on the business amount or other business information. Based on inventory data, the second user determines the vehicle inventory data in the dealerships. Then, based on the updated inventory data and the matching status of the vehicle type in the first business order, the second user updates the vehicle type accordingly. This vehicle type update aims to modify the corresponding business rules in the first business order, thus determining the second user's updated second business order.

[0020] In some technical solutions, the information processing method may optionally include: determining the terminal page corresponding to the information processing parameters; displaying multiple business information items on the terminal page; adjusting the business information parameters in response to a modification instruction from a third user; and determining the updated business information.

[0021] In this solution, after generating multiple information processing parameters based on the pre-set basic business parameters and business parameters, a third user performs batch review of these parameters, i.e., reviews the business reconciliation statements. During the review process, multiple business information items and their corresponding parameters are viewed on the terminal page to identify modifiable parameters. Based on the third user's modification instructions, the parameters on the terminal page are adjusted to update the business information.

[0022] A second aspect of the present invention provides an information processing apparatus, comprising: an information determination module for determining user information of a first user; a service type module for determining the service type and service code of the first user based on the user information; an organization configuration module for determining at least one second user for service purposes based on the service type and service code; a brand configuration module for determining service information for each second user in response to service data input from a third user, the service information including vehicle type; an order determination module for determining multiple first service orders based on the service information; an order transmission module for sending the first service orders to the corresponding second users; an order verification module for determining the vehicle type corresponding to the second user; an order generation module for determining a second service order based on the vehicle type corresponding to the second user; and an information processing module for determining information processing parameters based on the multiple first service orders and at least one second service order.

[0023] An embodiment of the third aspect of this application provides an electronic device, including a processor, a memory, and a program or instructions stored in the memory and executable on the processor, wherein the program or instructions, when executed by the processor, implement the steps of the information processing method as described in the first aspect.

[0024] An embodiment of the fourth aspect of this application provides a readable storage medium on which a program or instructions are stored, which, when executed by a processor, implement the steps of the information processing method as described in the first aspect.

[0025] An embodiment of the fifth aspect of this application provides a chip including a processor and a communication interface, the communication interface and the processor being coupled together, the processor being used to run a program or instructions to implement the steps of the information processing method as described in the first aspect.

[0026] Additional aspects and advantages of the technical solutions of the present invention will become apparent in the following description or may be learned by practice of the invention. Attached Figure Description

[0027] Figure 1 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 2 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 3 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 4 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 5 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 6 A flowchart illustrating an information processing method according to an embodiment of this application is shown; Figure 7 A schematic block diagram of an information processing apparatus according to an embodiment of this application is shown; Figure 8 A schematic block diagram of an electronic device according to an embodiment of this application is shown; Figure 9 A schematic diagram of an operation interface according to an embodiment of this application is shown; Figure 10 A schematic diagram of an operation interface according to an embodiment of this application is shown; Figure 11 A schematic diagram of an operation interface according to an embodiment of this application is shown; Figure 12 A schematic diagram of an operation interface according to an embodiment of this application is shown; Figure 13 A schematic diagram of an operating interface according to an embodiment of this application is shown.

[0028] in, Figure 7 and Figure 8The correspondence between the reference numerals and component names in the attached drawings is as follows: 900: Information processing module; 902: Information confirmation module; 904: Business type module; 906: Organization configuration module; 908: Brand configuration module; 910: Order confirmation module; 912: Order transmission module; 914: Order review module; 916: Order generation module; 918: Information processing module; 1000: Electronic device; 1109: Memory; 1110: Processor. Detailed Implementation

[0029] To better understand the above-described objectives, features, and advantages of the embodiments of the present invention, the embodiments of the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments. It should be noted that, unless otherwise specified, the embodiments and features described in these embodiments can be combined with each other.

[0030] Many specific details are set forth in the following description in order to provide a full understanding of this application. However, embodiments of the invention may also be implemented in other ways different from those described herein. Therefore, the scope of protection of this application is not limited to the specific embodiments disclosed below.

[0031] The current business management in the automotive industry faces the following problems: Brand business policies include multiple assessment indicators, involving detailed rules such as "surprise inspections" and "market expansion support." The complexity of these business rules leads to increased errors in manual calculations. Joint venture brand dealers need to operate multiple independent systems simultaneously to complete business applications, resulting in low efficiency. Furthermore, at the technical level, traditional automotive systems use hard-coded methods to implement business rules; policy modifications require redevelopment, preventing dealers from adjusting their sales strategies in a timely manner.

[0032] Therefore, how to enable dynamic changes to business configurations without requiring development, and how to complete business processing tasks that originally required multiple operating systems through a single business system, has become an urgent problem to be solved. To address this problem, this application proposes an information processing method, apparatus, electronic device, readable storage medium, and chip.

[0033] The following is in conjunction with the appendix Figures 1 to 13 The information processing methods, apparatus, electronic devices, readable storage media, and chips provided in this application will be described in detail through specific embodiments and application scenarios.

[0034] This embodiment provides an information processing method, such as... Figure 1 As shown, it includes: Step S100: Determine the user information of the first user; Step S102: Determine the service type and service code of the first user based on the user information; Step S104: Determine at least one second user associated with the first user based on the business type and business code; Step S106: In response to the business data input of the third user, determine the business information of each second user, including the vehicle type; Step S108: Determine multiple first business orders based on business information; Step S110: Send the first business order to the corresponding second user; Step S112: Determine the vehicle type corresponding to the second user; Step S114: Determine the second business order based on the vehicle type corresponding to the second user; Step S116: Determine information processing parameters based on multiple first business orders and at least one second business order.

[0035] The information processing method of this application divides business processing into three parts. The first part includes setting business types and business rules, configuring business type-related information for a first user, and configuring a second user for business processing through business rules. A third user determines business data input based on preset business rules, determines business information for multiple second users, and uses this information to determine configuration parameters such as business scenario, automatic calculation conditions, business-related purchase quantity, business type, and whether automatic activation is enabled. These multiple configuration parameters determine the first business order issued by the third user to the second users. The second user modifies the first business order issued by the third user based on current inventory or actual sales, generating a second business order. Information processing parameters are generated based on the first business order issued by the third user and the second business order used to update data. These information processing parameters are displayed on a terminal page in the form of a visual interface. Each information processing parameter corresponds to multiple business information parameters, and these parameters have different options on the terminal page for displaying business order-related information.

[0036] Optionally, the data sources for multiple business information parameters may differ.

[0037] Understandably, by using information processing methods, business processes that were originally handled by multiple operating systems can be integrated into a single operating system. Multiple business orders can be configured through preset business rules, and multiple basic business parameters in the bill can be automatically generated and calculated. The content of the business bill can be changed simply by changing the configuration on the terminal page, reducing the number of interactions between multiple operating systems. Multiple order information parameters corresponding to business processing can be operated in a single business system, thereby improving the efficiency of business processing in the automotive industry.

[0038] Optionally, the first user includes consumer customers, the second user includes dealer organizations and dealer stores, and the third user includes corporate groups.

[0039] Optionally, the business processing includes multiple transactions after a consumer purchases a vehicle from a dealership organization or dealership, such as feedback from the corporate group to the consumer, feedback from the dealership to the consumer, or multiple dealerships summarizing their business and reporting to the corporate group.

[0040] Specifically, the first user's information includes a user identifier, which determines the brand code purchased by the user, the corresponding policy version number, and automatically links to the business type configuration library. This library identifies the business brand, policy number, effective period, and the enterprise group's preset business rules for that brand, along with their effective periods. The enterprise data system is then accessed via an Application Programming Interface (API) to dynamically load the brand business rules purchased by the first user.

[0041] Business rules based on user information matching generate business types and business codes to bind specific rules, bind business rules to the first user, map the relationship between users and business rules in real time, and display the business rule content on the terminal page by parsing the configuration file.

[0042] On the terminal page, the visual interface determines the car series and model corresponding to the brand code purchased by the first user according to the preset business rules, determines the calculation base and return ratio corresponding to the car series and model, calculates the business amount based on the calculation base and return ratio, and generates the first business order.

[0043] Based on this, the second user can determine at least one business subsidy according to the current store inventory or actual sales. Based on the received first business order, a second business order is created to add a business or subsidy for the first user, generate a business statement, and produce the first user's final business information (i.e., information processing parameters) based on the first and second business orders. The third or second user then executes the business processing for the first user according to these information processing parameters.

[0044] Optionally, a second or third user can modify business rules through a visual interface. The modification methods include manual input and selection of preset options.

[0045] Optionally, the information processing parameters include business orders and corresponding business reconciliation statements. The display of information processing parameters includes, but is not limited to, displaying them as a list on the terminal page.

[0046] Optionally, third-party users can select business reconciliation statements in batches for review based on business information.

[0047] Optionally, only some parameters in the information processing parameters can be viewed by the first user. The third user and / or the second user can set the viewing permissions for the first user, and dynamically set the scope of content that the first user can view through the viewing permissions.

[0048] Optionally, vehicle type includes vehicle brand and model.

[0049] Optionally, the business processing of the second or third user is carried out within the same platform or system, and multiple option boxes are displayed on the terminal page through multi-level pop-ups to modify business rules or business parameters.

[0050] Optionally, a second user processes business transactions with at least one first user to determine information processing parameters corresponding to the first user; or a third user processes business transactions with multiple first users to determine multiple second users corresponding to the first users, as well as multiple information processing parameters corresponding to the first users. That is, when a customer purchases a car from a dealership organization or dealership, the dealership organization or dealership can directly determine the customer's business order. Alternatively, when a customer purchases multiple different brands of cars through a corporate group, the corporate group allocates the multiple brands of cars to multiple dealership organizations or dealerships, and determines the business order corresponding to the customer through these multiple dealership organizations or dealerships.

[0051] In some embodiments, optionally, such as Figure 2 As shown, multiple first business orders are determined based on business information, including: Step S1080: Determine the business rules, business amount, and business time parameters corresponding to the business information; Step S1082: Determine multiple business information parameters based on business rules, business amount, vehicle type, and business time parameters; Step S1084: Determine the first business order based on multiple business information parameters.

[0052] In this embodiment, a modular user interface (UI) component unifies data from multiple operating systems into a single operating system. Multiple UI components are displayed on the terminal page as business information parameters, each corresponding to different business information parameters. These parameters include the vehicle type selected by the first user, the corresponding business rules, the transaction amount, and the transaction time. The terminal page content is configured for the first user based on this business information. Multiple business information items are dynamically mapped to the operation page through manual selection by a second or third user, generating the first business order.

[0053] Understandably, by encapsulating business information parameters into structured orders, aggregated multi-unit data is output. Based on the pre-set basic business parameters, business information is directly generated according to the business parameters of different users, reducing the time spent on manual configuration on multiple operating systems. Multiple business information parameters can be determined on the same operating system, reducing the operational complexity of business processing and improving the efficiency and accuracy of business processing in the automotive industry.

[0054] Optionally, the business rules can be configured with the dealer organization, business brand, business start time, business end time, and corresponding policy number.

[0055] Optionally, the business time parameters include the business start time and business end time, used to determine the effective business time period for the business brand and / or business vehicle model.

[0056] Optionally, the user information of the first user also includes the business application time. The first business order is automatically activated at the store based on the business application time and business time parameters. When the business application time is within the valid business time period, the first business order is automatically activated at the corresponding store.

[0057] Optionally, the business amount for a particular business brand can be determined based on the vehicle model, calculation base, and return ratio corresponding to that brand. By automatically associating currently effective business rules through interface options, the business amount is automatically calculated using an embedded formula based on business information, reducing calculation errors caused by manual rule matching.

[0058] Optionally, by automatically associating multiple business information parameters to generate the first business order, the time spent by enterprise finance personnel switching back and forth between multiple systems (querying customer orders in the customer management system, calculating business amounts in the reporting system, and entering order data in the business system) can be reduced, thereby improving the efficiency and timeliness of business calculations.

[0059] In some embodiments, optionally, such as Figure 3 As shown, the service type and service code of the first user are determined based on user information, including: Step S1020: Determine the number of transactions for the first user; Step S1022: Determine the user type based on the number of transactions. The user type includes a first user type and a second user type. The number of transactions corresponding to the first user type is greater than the number of transactions corresponding to the second user type. Step S1024: Based on the preset service type configuration rules, determine the service type corresponding to the first user type and the service type corresponding to the second user type respectively; Step S1026: Obtain the business rules database; Step S1028: Match the corresponding business code from the business rule database according to the business type.

[0060] In this embodiment, by obtaining the user information of the first user, the historical transaction count of the first user against the second and third users is determined based on the user information, and the user type of the first user is classified according to a preset threshold. The first user type is a core user, and the second user type is a regular user. The transaction count of a core user is greater than the preset threshold and greater than the transaction count corresponding to the second user type; the transaction count of a regular user is less than the transaction count corresponding to the core user, or the transaction count is less than the preset threshold. The enterprise group's preset business rules are invoked to automatically associate the user type with the appropriate business policy, and the corresponding business type and business code are mapped in the options on the terminal page.

[0061] Understandably, by binding the matching business code to the first user in real time, the system ensures that subsequent business calculations and reconciliation processes automatically call upon user data, thereby improving the efficiency and accuracy of car dealership business processing.

[0062] Optionally, the business type mapped to the first user type is a repurchase business, and the business type mapped to the second user type is an initial purchase.

[0063] Optionally, the second or third user determines the business code corresponding to the business type based on the current sales situation or business rules, and determines the calculation base and return ratio of the vehicle brand selected by the first user based on the business code, thereby automatically calculating the business amount corresponding to the first user.

[0064] In some embodiments, optionally, such as Figure 4 As shown, determining the second business order based on the vehicle type corresponding to the second user also includes: Step S1140: Determine at least one associated user corresponding to the first user; Step S1142: Determine the user information of the associated user; Step S1144: Determine at least one vehicle type corresponding to the second user; Step S1146: Determine the service type of the associated user based on the user information and vehicle type of the first user; Step S1148: Determine the associated business order based on the associated user's business type and user information.

[0065] In this embodiment, after determining at least one business order from the first user, the second user, upon receiving a purchase request from at least one associated user corresponding to the first user, determines the associated user's user information and, based on the second user's current sales situation, recommends at least one vehicle type to the associated user. Specifically, the dealer organization or dealer store recommends vehicles currently in stock to the associated user; these vehicles include at least one vehicle brand or at least one model. Furthermore, based on the first user's user information, the second user determines the associated user's business type, and determines the corresponding business rules, transaction amount, and transaction time parameters, thereby confirming the associated business order.

[0066] Understandably, by linking business processes, the business calculation efficiency of the car dealership business system can be improved. In the process of generating new orders, there is no need for independent calculations. By associating with the first user, the efficiency of business management can be improved.

[0067] Optionally, the transaction amount for associated users is determined based on the calculation base and return ratio of the vehicle brand selected by the associated users, and the return ratio for associated users is positively correlated with the return ratio for the first user.

[0068] Optionally, the vehicle type corresponding to the first user is different from the vehicle type corresponding to the associated user. That is, the business objects of the first user and its associated user are different, which may be different models of the same vehicle brand, or different vehicle brands.

[0069] Optionally, if the user type of the first user is a first user type, at least one associated user corresponding to the first user is identified, and associated business orders are generated for the associated users. This improves the targeting of business processing and thus enhances the user experience.

[0070] Optionally, the information associated with the user and the first user includes, but is not limited to, the first user's contact information.

[0071] In some embodiments, optionally, such as Figure 5 As shown, the vehicle type corresponding to the second user is determined, including: Step S1120: Receive the service modification request instruction sent by the second user; Step S1122: Determine the inventory data of the second user according to the business correction request instruction; Step S1124: Update the vehicle type matching status in the business information based on the inventory data; Step S1126: Determine the vehicle type corresponding to the second user based on the matching status and the first business order.

[0072] In this implementation, after receiving the first business order from the third user, the second user determines a business modification request instruction based on the business amount or other business information. Based on inventory data, the second user determines the vehicle inventory data in the dealership, and updates the vehicle type corresponding to the second user according to the matching status of the updated inventory data and the vehicle type in the first business order. This vehicle type update aims to modify the corresponding business rules in the first business order, thus determining the second user's updated second business order.

[0073] Understandably, sending business modification request commands through a second user improves the connectivity between the enterprise group and its stores. Within the same operating system, stores can update the current vehicle type and modify the enterprise group's preset business information, thereby improving the efficiency of information processing in business management.

[0074] Optionally, the second user sends a service correction request instruction to the third user on the terminal page.

[0075] Optionally, the second user verifies the legitimacy of the request source through digital signature, and modifies the first business order sent by the third user after confirming the validity of the digital signature.

[0076] Optionally, when business rules are updated, they are automatically synchronized to the corresponding business orders, and the option boxes on the terminal page are refreshed.

[0077] Optionally, after generating business reconciliation statements in batches based on business information and reviewing them, the third user sends a review instruction to the second user. Upon receiving the review instruction, the second user confirms the business correction request instruction, determines the current inventory data, and identifies the vehicle type based on the stored data. After determining the vehicle type, the second user adjusts the return ratio in the preset business rules to determine the updated business amount. This allows for adjustments to the corresponding business amount based on the inventory status of multiple different second users, improving the real-time performance of cross-regional business operations and the efficiency of business processing.

[0078] Among them, several different second users came from different regions.

[0079] In some embodiments, optionally, such as Figure 6 As shown, the information processing method also includes: Step S1180: Determine the terminal page corresponding to the information processing parameters; Step S1182: Display multiple business information items on the terminal page; Step S1184: In response to the modification instruction from the third user, adjust the business information parameters and determine the updated business information.

[0080] In this embodiment, after generating multiple information processing parameters based on the pre-set basic business parameters and business parameters, the third user performs batch review of the information processing parameters on the terminal page, i.e., reviews the business reconciliation statement. During the review process, multiple units on the terminal page are viewed to determine if the business information parameters can be modified. Based on the third user's modification instructions, the parameters on the terminal page are adjusted to update the business information.

[0081] Understandably, dealer finance departments previously needed to manually configure and import different policies, then generate statements, and finally review them on different systems. The information processing method in this application allows all business processes to be handled on a single system, with multiple options on the terminal page enabling the review and updating of information processing parameters. This reduces the complexity of business management rules in the automotive industry and improves information processing efficiency.

[0082] Optionally, a third user can modify preset business rules by issuing instructions to modify business information, thereby updating the return ratios for multiple vehicle brands.

[0083] Optionally, the default unit may be displayed differently from other units on the terminal page.

[0084] Optionally, the number of business information parameters corresponding to the second user is less than the number of business information parameters corresponding to the third user.

[0085] In one specific embodiment, optionally, the business process is a feedback service (e.g., rebate) from a third or second user to a first user, and the feedback service is divided into three parts: The first part includes feedback type settings and feedback rule settings. The feedback type settings include the configured feedback type, feedback brand, policy number and other related information; the feedback rule settings include the configured feedback dealer organization, feedback scenario, automatic calculation conditions, number of feedback units, feedback type, whether to automatically take effect and other configurations. The second part includes the automatic generation of feedback information based on configuration within the business processes. The group can also view the automatically generated feedback information; The third part includes generating feedback statements in batches based on the feedback information and then reviewing them.

[0086] With the above three parts, when changes occur, only the configuration on the page needs to be modified. Previously, it required developers to communicate the changes with business and finance personnel, develop and implement the changes, and then deploy them online. Based on the set basic feedback parameters, business parameters can directly generate feedback information. After the feedback information is generated, finance can generate feedback statements in batches for review. Previously, finance needed to manually configure and import different policies before generating and reviewing statements.

[0087] Optionally, all feedback operations can be performed on a single system, which previously required the business system, financial system, and feedback system to be interconnected and integrated.

[0088] like Figure 9 As shown, the feedback type settings include the brand name, category, feedback type code, feedback type name, whether to automatically generate, whether to use a policy number, and whether to enable it. The brand is the user information for the first user. Feedback type settings, such as feedback type and code, can be configured through the feedback type settings interface.

[0089] Optionally, Figure 9 The multiple boxes in the image are units on the terminal page used to display feedback information.

[0090] For example, when the brand is A, the category is loyalty benefits, the feedback type code is FLLX0003, the feedback type name is old customer reconstruction, the automatic generation option is no, the policy number option is yes, and the option corresponding to the enable column is enabled, which means that the feedback type setting is enabled.

[0091] Optionally, the feedback rules are configured with parameters such as the distributor organization receiving feedback, the brand receiving feedback, automatic calculation conditions, and feedback type, and feedback information is generated based on the feedback rules. For example... Figure 10 As shown, the details of the feedback rules include the feedback rules and applicable vehicle models. The feedback rules include the organization, brand, feedback type, feedback category, feedback rule code, feedback rule name, whether it needs main table maintenance, rule scenario, applicant, application time, start time, end time, feedback amount, whether it is automatically calculated, whether a policy number is used, policy number, whether there are feedback vehicles, number of vehicles, whether it automatically applies to stores, whether it applies to test drive vehicles, and remarks. Applicable vehicle model options include: serial number, brand, whether it is imported, vehicle series, template model code, vehicle model, vehicle identification number (VIN), rule scenario, calculation base, feedback ratio, and feedback amount.

[0092] For example, the organization is a dealer store, the brand is A, the feedback type is 2025A-class regular retail feedback, the feedback category is regular feedback, the feedback rule code is FLGZ250411001001, the feedback rule name is 123, the option to maintain the main table is yes, the rule scenario is fixed feedback, and the applicant is a car company / group.

[0093] The specific feedback rules for the applicable vehicle model can be determined through the feedback rules details interface.

[0094] Optionally, the feedback information is generated by the business system based on feedback rules, and the corresponding feedback information is generated after confirming that the rules are met. Multiple feedback orders are displayed on the feedback information interface. The feedback information interface is as follows: Figure 11As shown, this includes scheme selection. Under the default scheme, it confirms information such as organization, feedback policy number, feedback type code, feedback type name, brand, whether it is an imported vehicle, vehicle series, model, model name, vehicle system name, template model code, and template name.

[0095] Among them, the feedback information interface allows users to select options such as estimated feedback import, accrued feedback export, and accrued feedback import to import and export data.

[0096] For example, the organization is a dealership, and the brand is the car brand sold by the dealership.

[0097] Optionally, feedback statements can be generated for review by importing or batch selecting feedback information. Feedback information can be imported on the feedback statement details page. The feedback information import interface is shown below. Figure 12 As shown, you can import feedback statements by selecting the import option or by downloading a template. When selecting to import detailed feedback statements, specify the Vehicle Identification Number (VIN), dealer code, new vehicle quality bonus, sales feedback, marketing feedback, used vehicle trade-in feedback, special feedback, retail incentives, inventory subsidies, and other feedback. Cancel viewing using the cancel / confirm button in the lower right corner of the interface.

[0098] Optionally, the feedback reconciliation details import also includes information parameters such as: used car service fees, interest subsidies, brand finance, and error messages.

[0099] Optionally, the group may verify the dealer information.

[0100] Optionally, the feedback rules (group) are configured with information parameters such as all available distributors, feedback brands, automatic calculation conditions, and feedback types at the group level, and feedback information is generated based on the feedback rules. The feedback rules (group) details interface is shown below. Figure 13 As shown, the feedback rules include organization, brand, feedback type, feedback category, feedback rule code, feedback rule name, whether it needs to be maintained in the main table, rule scenario, applicant, application time, effective start date, effective end date, feedback amount, whether it is automatically calculated, whether a policy number is used, policy number, whether there are feedback vehicles, number of vehicles, whether it automatically takes effect at the store, whether it applies to test drive vehicles, and remarks. Applicable vehicle model options include: serial number, brand, whether it is imported, vehicle series, template model code, vehicle model, vehicle identification number (VIN), rule scenario, calculation base, feedback ratio, and feedback amount.

[0101] The group's preset feedback rules can be determined through the feedback rules (group) configuration interface. Multiple dealer stores can directly use the preset feedback rules or modify them based on the preset feedback rules.

[0102] like Figure 7 As shown in the illustration, this application embodiment also provides an information processing device 900, including: an information determination module 902, used to determine user information of a first user; a business type module 904, used to determine the business type and business code of the first user based on the user information; an organization configuration module 906, used to determine at least one second user associated with the first user based on the business type and business code; a brand configuration module 908, used to determine business information of each second user in response to business data input from a third user, the business information including vehicle type; an order determination module 910, used to determine multiple first business orders based on the business information; an order transmission module 912, used to send the first business orders to the corresponding second users; an order verification module 914, used to determine the vehicle type corresponding to the second user; an order generation module 916, used to determine second business orders based on the vehicle type corresponding to the second user; and an information processing module 918, used to determine information processing parameters based on the multiple first business orders and at least one second business order.

[0103] like Figure 8 As shown, this application embodiment also provides an electronic device 1000, including a processor 1110, a memory 1109, and a program or instructions stored in the memory 1109 and executable on the processor 1110. When the program or instructions are executed by the processor 1110, they implement the various processes of the above-described information processing method embodiments and achieve the same technical effects. To avoid repetition, they will not be described again here.

[0104] Optionally, the processor 1110 is used to determine the user information of the first user; Optionally, the processor 1110 is also used to determine the service type and service code of the first user based on the user information; Optionally, the processor 1110 is also configured to determine a second user associated with at least the first user based on the service type and service code; Optionally, the processor 1110 is also configured to determine the business information of each second user in response to the business data input of the third user, the business information including the vehicle type; Optionally, the processor 1110 is also used to determine multiple first business orders based on business information; Optionally, the processor 1110 is also used to send the first business order to the corresponding second user; Optionally, the processor 1110 is also used to determine the vehicle type corresponding to the second user; Optionally, the processor 1110 is also configured to determine a second business order based on the vehicle type corresponding to the second user; Optionally, the processor 1110 is also configured to determine information processing parameters based on a plurality of first business orders and at least one second business order.

[0105] The memory 1109 can be used to store software programs and various data. The memory 1109 may primarily include a first storage area for storing programs or instructions and a second storage area for storing data. The first storage area may store the operating system, application programs or instructions required for at least one function (such as sound playback, image playback, etc.). Furthermore, the memory 1109 may include volatile memory or non-volatile memory, or both. The non-volatile memory may be read-only memory (ROM), programmable read-only memory (PROM), erasable programmable read-only memory (EPROM), electrically erasable programmable read-only memory (EEPROM), or flash memory. Volatile memory can be random access memory (RAM), static random access memory (SRAM), dynamic random access memory (DRAM), synchronous dynamic random access memory (SDRAM), double data rate synchronous dynamic random access memory (DDRSDRAM), enhanced synchronous dynamic random access memory (ESDRAM), synchronous link dynamic random access memory (SLDRAM), and direct memory bus RAM (DRRAM). The memory 1109 in this embodiment includes, but is not limited to, these and any other suitable types of memory.

[0106] This application also provides a readable storage medium storing a program or instructions. When executed by a processor, the program or instructions implement the various processes of the above-described information processing method embodiments and achieve the same technical effects. To avoid repetition, these will not be described again here. Furthermore, the readable storage medium improves the data storage capacity and data processing speed of the information processing method in this application.

[0107] A computer-readable storage medium can be a tangible device that holds and stores instructions for use by an instruction execution device. A computer-readable storage medium can be an electronic storage device, a magnetic storage device, an optical storage device, an electromagnetic storage device, a semiconductor storage device, or any suitable combination of the foregoing, but is not limited thereto. A non-exhaustive list of more specific examples of computer-readable storage media includes: portable computer floppy disks, hard disks, random access memory (RAM), read-only memory (ROM), erasable and programmable read-only memory (EPROM or flash memory), static random access memory (SRAM), portable optical disc read-only memory (CD-ROM), digital universal disk (DVD), memory cards, floppy disks, encoding mechanical devices (e.g., punched cards or grooves with raised structures for recording instructions), and any suitable combination of the foregoing. The computer-readable storage medium used herein should not be construed as the transmission of signals themselves, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through waveguides or other transmission media, or electrical signals transmitted through wires.

[0108] The processor is the processor in the electronic device described in the above embodiments. The readable storage medium includes computer-readable storage media, such as computer read-only memory (ROM), random access memory (RAM), magnetic disk, or optical disk.

[0109] This application also provides a chip, which includes a processor and a communication interface. The communication interface and the processor are coupled. The processor is used to run programs or instructions to implement the various processes of the above-described information processing method embodiments and achieve the same technical effects. To avoid repetition, it will not be described again here. Furthermore, the chip improves the data processing speed corresponding to the information processing method in this application.

[0110] It should be understood that the chip mentioned in the embodiments of this application may also be referred to as a system-on-a-chip, system chip, chip system, or system-on-a-chip, etc.

[0111] In this invention, the terms "first," "second," and "third" are used for descriptive purposes only and should not be construed as indicating or implying relative importance; the term "multiple" refers to two or more unless otherwise explicitly defined. The terms "install," "connect," "link," and "fix" should be interpreted broadly. For example, "connect" can be a fixed connection, a detachable connection, or an integral connection; "link" can be a direct connection or an indirect connection through an intermediate medium. Those skilled in the art can understand the specific meaning of the above terms in this invention according to the specific circumstances.

[0112] In the description of this invention, it should be understood that the terms "upper," "lower," "left," "right," "front," "rear," etc., indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are only for the convenience of describing this invention and simplifying the description, and do not indicate or imply that the device or unit referred to must have a specific orientation or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this invention.

[0113] In the description of this specification, the terms "one embodiment," "some embodiments," "specific embodiment," etc., refer to a specific feature, structure, material, or characteristic described in connection with that embodiment or example, which is included in at least one embodiment or example of the present invention. In this specification, the illustrative expressions of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the specific features, structures, materials, or characteristics described may be combined in any suitable manner in one or more embodiments or examples.

[0114] The above are merely preferred embodiments of the present invention and are not intended to limit the invention. Various modifications and variations can be made to the present invention by those skilled in the art. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and principles of the present invention should be included within the scope of protection of the present invention.

Claims

1. An information processing method, characterized in that, include: Determine the user information of the first user; The service type and service code of the first user are determined based on the user information; Based on the business type and business code, at least one second user associated with the first user is determined; In response to the business data input of a third user, the business information of each second user is determined, including the vehicle type; Multiple first business orders are determined based on the aforementioned business information; Send the first business order to the corresponding second user; Determine the vehicle type corresponding to the second user; The second business order is determined based on the vehicle type corresponding to the second user; Information processing parameters are determined based on multiple first business orders and at least one second business order.

2. The information processing method according to claim 1, characterized in that, The step of determining multiple first business orders based on the business information includes: Determine the business rules, business amount, and business time parameters corresponding to the business information; Multiple business information parameters are determined based on the business rules, the business amount, the vehicle type, and the business time parameter; The first business order is determined based on multiple business information parameters.

3. The information processing method according to claim 1, characterized in that, Determining the service type and service code of the first user based on the user information includes: Determine the number of transactions for the first user; The user type is determined based on the number of transactions, and the user type includes a first user type and a second user type, wherein the number of transactions corresponding to the first user type is greater than the number of transactions corresponding to the second user type. Based on preset business type configuration rules, the business type corresponding to the first user type and the business type corresponding to the second user type are determined respectively; Obtain the business rules database; Match the corresponding business code from the business rules database according to the business type.

4. The information processing method according to claim 3, characterized in that, The step of determining the second business order based on the vehicle type corresponding to the second user further includes: Identify at least one associated user corresponding to the first user; Determine the user information of the associated user; Determine at least one vehicle type corresponding to the second user; The service type of the associated user is determined based on the user information of the first user and the vehicle type; The associated business order is determined based on the business type of the associated user and the user information of the associated user.

5. The information processing method according to claim 1, characterized in that, Determining the vehicle type corresponding to the second user includes: Receive the service modification request instruction sent by the second user; The inventory data of the second user is determined according to the business correction request instruction; Update the matching status of the vehicle type in the business information based on the inventory data; The vehicle type corresponding to the second user is determined based on the matching status and the first business order.

6. The information processing method according to any one of claims 1 to 5, characterized in that, Also includes: Determine the terminal page corresponding to the information processing parameters; Multiple pieces of the aforementioned business information are displayed on the terminal page; In response to the modification instruction from the third user, the service information parameters are adjusted to determine the updated service information.

7. An information processing device, characterized in that, include: The information determination module is used to determine the user information of the first user. The service type module is used to determine the service type and service code of the first user based on the user information. An organization configuration module is used to determine at least one second user associated with the first user based on the business type and business code; The brand configuration module is used to determine the business information of each second user in response to the business data input of a third user, the business information including vehicle type; The order confirmation module is used to determine multiple first business orders based on the business information; The order transmission module is used to send the first business order to the corresponding second user; The order verification module is used to determine the vehicle type corresponding to the second user; The order generation module is used to determine a second business order based on the vehicle type corresponding to the second user; The information processing module is used to determine information processing parameters based on multiple first business orders and at least one second business order.

8. An electronic device, characterized in that, It includes a processor, a memory, and a program or instructions stored in the memory and executable on the processor, wherein the program or instructions, when executed by the processor, implement the steps of the information processing method as described in any one of claims 1 to 6.

9. A readable storage medium, characterized in that, The readable storage medium stores a program or instructions that, when executed by a processor, implement the steps of the information processing method as described in any one of claims 1 to 6.

10. A chip, characterized in that, The chip includes a processor and a communication interface, the communication interface being coupled to the processor, the processor being used to run programs or instructions to implement the steps of the information processing method as described in any one of claims 1 to 6.

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