Service guiding method and device, electronic equipment and computer readable storage medium
By using AR devices to obtain service preparation information and guide users to complete the preparation process, the problem of information asymmetry in offline service scenarios is solved, enabling efficient online queuing and navigation, and improving service efficiency and user experience.
CN121481784BActive Publication Date: 2026-07-10FALCON INNOVATIONS TECH (SHENZHEN) CO LTD
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Patents(China)
- Current Assignee / Owner
- FALCON INNOVATIONS TECH (SHENZHEN) CO LTD
- Filing Date
- 2026-01-12
- Publication Date
- 2026-07-10
AI Technical Summary
Technical Problem
In offline service scenarios, users have difficulty obtaining accurate service preparation information, resulting in repeated trips, high communication costs, low service efficiency, and wasted queuing time.
Method used
By using AR devices to determine the preparation information for the target service, and intelligently guiding users to complete the preparation work based on AR technology, the system displays the call number information and virtual navigation elements on the virtual screen, enabling online queuing and precise navigation.
Benefits of technology
It improved service efficiency, reduced unnecessary waiting time and communication costs, enhanced user experience, and ensured that users arrived at the service location on time and completed their preparations.
✦ Generated by Eureka AI based on patent content.
Smart Images
Figure CN121481784B_ABST
Abstract
This application discloses a service guidance method, apparatus, electronic device, and computer-readable storage medium, relating to the field of augmented reality technology. The method includes: determining a target service; obtaining the necessary preparations for the target service from the target system; intelligently guiding the user to complete the preparations based on AR technology and detecting whether the preparations are complete; sending the user's online queuing request to the target system, obtaining the call number information returned by the target system, and displaying the call number information in real time using the virtual screen of the AR device; when the call number is about to call the user and the preparations are complete, displaying virtual navigation elements in the real environment through the virtual screen to guide the user to the location providing the target service. Thus, this solution can effectively improve service efficiency.
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