Distribution method and device

Abstract

The embodiment of the invention provides a distribution method and device. The distribution method comprises the following steps: receiving a key signal of an earphone; when it is determined that the delivery application is the application being used by the user, starting a voice assistant of the delivery application according to the key signal; receiving a first voice instruction corresponding to an order input by a user, wherein the first voice instruction is input by the user through the earphone; and identifying the first voice instruction through a voice assistant of the delivery application, and processing the order according to the identified first voice instruction. The delivery device starts the voice assistant of the delivery application by receiving the key signal of the earphone, and then identifies the voice instruction input by the delivery personnel through the voice assistant to realize the key operation of the order, so that the delivery personnel do not need to watch a mobile phone screen to perform the order operation in the riding delivery process, the sight can concentrate on the road, and the delivery efficiency is improved. Therefore, the distribution efficiency is improved, and potential safety hazards caused by the fact that sight lines pay attention to roads and mobile phone screens at the same time are avoided.

Description

Technical Field

[0001] The embodiments of the present invention relate to the field of logistics and distribution, and particularly to a distribution method and apparatus. Background Technology

[0002] Currently, in logistics and delivery processes, such as express delivery and food delivery, frontline delivery personnel heavily rely on touchscreen-based interaction methods for critical order processing. Therefore, in the race against time, delivery personnel must simultaneously pay attention to road conditions and their mobile phone screens. This is especially true in food delivery, where delivery personnel often carry multiple orders, making it impractical to use one hand to operate the touchscreen. Furthermore, during daily deliveries, to save time, delivery personnel often confirm receipt just before arriving at the store, requiring them to frequently switch between the road and their phones, posing a safety hazard. Summary of the Invention

[0003] This invention provides a delivery method and apparatus to address the problem in the prior art that the critical operations of order delivery rely on touchscreen-based interaction, which not only affects delivery efficiency but also threatens the safety of delivery personnel.

[0004] This invention provides a delivery method, including: Receive button signals from the headphones; When it is determined that the delivery application is the application that the user is using, the voice assistant of the delivery application is activated according to the key signal; Receive a first voice command corresponding to an order input by the user, wherein the first voice command is input by the user through the headset; The delivery application's voice assistant recognizes the first voice command and processes the order based on the recognized first voice command.

[0005] Optionally, when it is determined that the delivery application is an application that the user is using, activating the voice assistant of the delivery application according to the key signal includes: When it is determined that the key signal is a single key click signal and the delivery application is an application that the user is currently using, the voice assistant of the delivery application is activated according to the key signal.

[0006] Optionally, processing the order according to the recognized first voice command includes: The verification voice of the first voice command is played according to the recognized first voice command, and the verification voice is played through the headphones; Receive a second voice command input by the user, the second voice command being a voice command from the user to confirm the verification voice, the second voice command being input by the user through the headset; The delivery application's voice assistant recognizes the second voice command and processes the order based on the recognized first and second voice commands.

[0007] Optionally, it also includes: Play the order-related reminder voice message, the content of which includes at least the order status information.

[0008] Accordingly, embodiments of the present invention provide a delivery device, comprising: The receiving module is used to receive the button signals from the headphones; The processing module is used to activate the voice assistant of the delivery application based on the key signal when it is determined that the delivery application is an application that the user is using. The receiving module is used to receive a first voice command corresponding to an order input by the user, the first voice command being input by the user through the headset; The processing module is used to recognize the first voice command through the voice assistant of the delivery application, and process the order according to the recognized first voice command.

[0009] Optionally, the processing module is specifically used for: When it is determined that the key signal is a single key click signal and the delivery application is an application that the user is currently using, the voice assistant of the delivery application is activated according to the key signal.

[0010] Optionally, the processing module is specifically used for: The verification voice of the first voice command is played according to the recognized first voice command, and the verification voice is played through the headphones; Receive a second voice command input by the user, the second voice command being a voice command from the user to confirm the verification voice, the second voice command being input by the user through the headset; The delivery application's voice assistant recognizes the second voice command and processes the order based on the recognized first and second voice commands.

[0011] Optionally, the processing module is further configured to: Play the order-related reminder voice message, the content of which includes at least the order status information.

[0012] This invention provides an electronic device, comprising: A memory and a processor; wherein the memory is used to store one or more computer instructions, wherein the one or more computer instructions, when executed by the processor, implement the method described in any of the preceding embodiments.

[0013] This invention provides a computer-readable storage medium storing computer-executable instructions for causing a computer to perform any of the methods described above.

[0014] In summary, this invention provides a delivery method and apparatus, comprising: receiving a button signal from an earpiece; activating the voice assistant of the delivery application based on the button signal when it is determined that the delivery application is an application being used by a user; receiving a first voice command corresponding to an order input by the user through the earpiece; recognizing the first voice command through the voice assistant of the delivery application; and processing the order based on the recognized first voice command. Since the delivery device activates the voice assistant of the delivery application after receiving the button signal through the earpiece, and the delivery personnel input voice commands through the earpiece, which are then recognized by the voice assistant of the delivery application to perform key operations on the order, the delivery personnel do not need to touch the phone screen to perform order operations, nor do they need to look at the phone screen while delivering by bicycle. Their gaze can be focused on the road, thereby improving delivery efficiency. Furthermore, it avoids the safety hazards caused by simultaneously focusing on the road and the phone screen during delivery. Attached Figure Description

[0015] To more clearly illustrate the technical solutions in the embodiments of the present invention, the accompanying drawings used in the description of the embodiments will be briefly introduced below. Obviously, the accompanying drawings described below are only some embodiments of the present invention. For those skilled in the art, other drawings can be obtained based on these drawings without creative effort.

[0016] Figure 1 This is a schematic diagram of a system architecture applicable to an embodiment of the present invention; Figure 2 A schematic flowchart of a delivery method provided in an embodiment of the present invention; Figure 3 A flowchart illustrating a method for validating user-inputted voice commands provided in an embodiment of the present invention; Figure 4 This is a schematic diagram of a delivery device provided in an embodiment of the present invention. Detailed Implementation

[0017] To make the objectives, technical solutions, and beneficial effects of this invention clearer, the invention will be further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

[0018] Figure 1An exemplary system architecture diagram applicable to an embodiment of the present invention is shown, such as... Figure 1 As shown, the system architecture applicable to this embodiment of the invention includes an earphone 101 and a delivery device 102. The earphone 101 is connected to the delivery device 102 via wired or wireless means. Specifically, the earphone 101 can be a wired earphone, such as the original wired earphone of a mobile phone; or it can be a wireless earphone, such as a Bluetooth earphone. The delivery device includes, but is not limited to, mobile phones, wearable devices, in-vehicle devices, and portable tablet computers. The earphone 101 is used to receive voice input from the user, play voice output from a voice assistant, and recognize button actions.

[0019] based on Figure 1 The system architecture shown is as follows: Figure 2 As shown in the figure, an embodiment of the present invention provides a delivery method, the process of which can be executed by a delivery device, including the following steps: Step S201: Receive button signals from the headphones.

[0020] Step S202: When it is determined that the delivery application is the application that the user is using, the voice assistant of the delivery application is activated according to the key signal.

[0021] Step S203: Receive the first voice command corresponding to the order input by the user. The first voice command is input by the user through headphones.

[0022] Step S204: The first voice command is recognized by the voice assistant of the delivery application, and the order is processed according to the recognized first voice command.

[0023] Specifically, in steps S201 and S202, the earphones include at least one button. The button signal can be a single-click button signal, a double-click button signal, a long-press button signal, etc. After receiving the button signal, the delivery device first determines whether the delivery application is the application the user is currently using. If so, it sends the button signal to the delivery application. Since the delivery application is in use, its smart path page will be launched and active. At this time, the smart path page of the delivery application will register a broadcast receiver, and then listen for button signals and determine the type of button signal through the broadcast receiver. The broadcast receiver is the platform's broadcast receiving mechanism, which can be used to listen for specific types of signals, such as clicks on the earphone buttons, Wi-Fi connection status, etc.

[0024] In existing headsets, long-press and double-click button signals are typically pre-configured for a specific application on the delivery device, preventing other applications from accessing these signals. For example, when the delivery device is a mobile phone, the original headset's long-press button signal is pre-set as the activation signal for the phone's system voice assistant. In this case, regardless of the application the user is currently using, the system voice assistant will be activated upon receiving the long-press button signal. When the delivery application is used as a third-party application on the phone, to activate its voice assistant based on the long-press or double-click button signal when the user is confirmed to be using the delivery application, the phone needs to be configured to set the long-press or double-click button signal as the activation signal for the delivery application's voice assistant. Since single-click button signals are generally not pre-configured for specific applications (e.g., all applications currently using the phone can detect this single-click signal), to further ensure compatibility with various headset types without affecting the phone's original settings, this invention provides a preferred embodiment: when the button signal is determined to be a single-click button signal and the delivery application is the user's currently using the application, the delivery application's voice assistant is activated based on the button signal. Since the delivery application can detect and activate the voice assistant when the device is in use, no settings are required on the delivery device, and the original functions of the device are not affected. Therefore, delivery personnel can activate the voice assistant of the delivery application using the headset that comes with the delivery device, which brings convenience to the delivery personnel. In steps S203 and S204, after the delivery application activates the voice assistant, it can play a reminder voice to prompt the delivery person to input a voice command, such as "Voice assistant activated." After receiving the reminder voice through the earpiece, the delivery person inputs the first voice command corresponding to the order through the earpiece. For example, if the delivery person arrives at the restaurant, they can input "Order No. 10 confirmed arrival" through the earpiece; or, if the delivery person has picked up the food from the restaurant, they can input "Order No. 10 confirmed pickup" through the earpiece. It should be noted that the first voice command corresponding to the order is not limited to the above two situations; it can also be for order acceptance, food delivery, or for package pickup and signing during express delivery. Furthermore, after receiving the first voice command input by the delivery person through the earpiece, the delivery application's voice assistant recognizes the first voice command and processes the order accordingly. For example, after receiving the voice command "Order No. 10 confirmed to have arrived at the store," the voice assistant of a delivery app parses the data and determines that the delivery person for order No. 10 has arrived at the store, then updates the status of order No. 10 to "The delivery person has arrived at the store." As another example, after receiving the voice command "Order No. 10 confirmed to pick up," the voice assistant parses the data and determines that order No. 10 has been confirmed to pick up, then updates the status of order No. 10 to "The delivery person has picked up the food."

[0025] Because the delivery device activates the delivery app's voice assistant after receiving button signals through the earpiece, delivery personnel input voice commands through the earpiece. The voice assistant then recognizes these commands and performs the key operations for the order. Therefore, delivery personnel do not need to touch their phone screen to complete the order, nor do they need to look at their phone screen while delivering by bicycle. Their attention can be focused on the road, thus improving delivery efficiency. Furthermore, it avoids the safety hazards caused by simultaneously focusing on the road and a phone screen during delivery.

[0026] Furthermore, to improve the accuracy of order processing in delivery applications, this embodiment of the invention provides a method for verifying user-inputted voice commands, specifically including the following steps, such as... Figure 3 As shown: Step S301: Play the verification voice of the first voice command according to the recognized first voice command. The verification voice is played through the headphones.

[0027] Step S302: Receive a second voice command input by the user. The second voice command is a voice command for the user to confirm the verification voice. The second voice command is input by the user through headphones.

[0028] In step S303, the second voice command is recognized by the voice assistant of the delivery application, and the order is processed according to the recognized first and second voice commands.

[0029] In practice, after receiving voice commands from delivery personnel, the voice assistant of the delivery app parses the commands and plays a verification voice message based on the parsed content. For example, if the voice assistant receives the voice command "Order No. 10 confirmed arrival at the store" and parses it to read "Order No. 10 confirmed arrival at the store," it will play the verification voice message "Please confirm whether Order No. 10 has arrived at the store" through the earpiece. When the delivery personnel input the voice command "Confirm," the voice assistant updates the status information of Order No. 10 to indicate that the delivery personnel have arrived at the store, based on both the "Order No. 10 confirmed arrival at the store" and "Confirm" voice commands. If the voice assistant receives the voice command "Order No. 10 confirmed pickup" and parses it to read "Order No. 10 confirmed pickup," it will play the verification voice message "Please confirm whether Order No. 10 has been picked up" through the earpiece. If the delivery personnel receive the voice message played by the voice assistant through the earpiece and realize that the voice assistant has parsed the command incorrectly, they can input the voice command "Do not confirm" through the earpiece, and the voice assistant will end the task and close. By verifying the results of the voice assistant's parsing of the first voice command, delivery personnel can promptly detect and refrain from processing the order if the voice assistant malfunctions, thus reducing the error rate of order processing.

[0030] Optionally, during the delivery process, order-related reminder voice messages can be played through the earpiece. These messages should include at least order status information. This information may include details such as unassigned orders, restaurant address for accepted orders, delivery address for accepted orders, delivery timeframe for accepted orders, restaurant preparation status for accepted orders, current distance to the restaurant, and current distance to the delivery address. Additionally, comforting reminder voice messages can be played through the earpiece. For example, on rainy days, a message like "Please drive slowly and be careful" can be played. Similarly, if the delivery time reaches two hours, a message like "You have been delivering for two hours; please take a break" can be played. Because these order-related reminder voice messages are played through the earpiece during the delivery process, delivery personnel do not need to frequently touch their phone screens to check order status information, thus improving delivery efficiency and providing convenience for delivery personnel.

[0031] To better explain the embodiments of the present invention, the flow of a delivery method provided by the present invention is described below through a specific implementation scenario. When the delivery personnel begin delivery, they connect the earphone to the mobile phone and launch the delivery application on the mobile phone. At each stage of the food delivery process, a voice assistant can be activated for delivery. The following is a detailed description of each stage: Order Acceptance Procedure: Click the headset button. After the phone receives the button click signal, it activates the delivery app's voice assistant and plays the message "Voice assistant activated" through the headset. When the delivery person receives the "Voice assistant activated" message through the headset, they input the voice command "Accept order" through the headset. The delivery app's voice assistant receives and parses the voice command. If the parsed content is "Accept order," it plays "Please confirm whether to accept the order" through the headset. The delivery person then inputs the voice command "Confirm" through the headset. After parsing the voice command, the delivery app obtains the delivery person's current location and determines one or more unassigned order information based on the delivery person's current location. For example, it determines two unassigned order information: Order 1: Pickup address is restaurant A, delivery address is community B; Order 2: Pickup address is restaurant C, delivery address is community D. Then, the delivery app's voice assistant converts the order information of the above two orders into speech and plays it through the headset. The delivery person then inputs the voice command "Receive order 1 and order 2" through the headset. After the delivery app's voice assistant parses the voice command, it assigns Order 1 and Order 2 to the delivery person based on the parsing results. Simultaneously, it determines the delivery plan for Order 1 and Order 2 based on the delivery person's current location and plays the delivery plan aloud through the earpiece. The voice assistant can either close the message after playing the delivery plan or play a prompt reminding the delivery person to select the currently assigned order. Arrival Confirmation: The system is set up so that the user inputs the voice command "Delivery Order 1" via headphones. The delivery app's voice assistant receives and parses the voice command, then plays navigation audio to Restaurant A via headphones (a "Do you need navigation?" prompt can be played before the navigation audio, and navigation will begin only after the delivery person inputs "Need navigation"). As the delivery person approaches Restaurant A, they input the voice command "Order 1 confirmed arrival" via headphones. The delivery app's voice assistant receives and parses the voice command, then displays a confirmation window on the delivery app interface based on the parsed content, while simultaneously playing the voice message "Please confirm arrival of Order 1" via headphones. Finally, the delivery person inputs the voice command "Confirm" via headphones. After parsing the voice command, the delivery app's voice assistant updates the status of Order 1 to indicate that the delivery person has arrived at the restaurant, then closes the pop-up window on the delivery app interface and the voice assistant.

[0032] Food pickup confirmation process: After the delivery person picks up the food, they click the button on their headset. Upon receiving the button click signal, the phone activates the delivery app's voice assistant and plays the message "Voice assistant activated" through the headset. When the delivery person receives the "Voice assistant activated" message, they input the voice command "Order 1, confirm pickup" through the headset. The delivery app's voice assistant receives and parses the voice command, then displays a confirmation window on the delivery app interface based on the parsed content, while simultaneously playing the message "Please confirm whether to pick up Order 1" through the headset. If the delivery person inputs the "confirm" voice command through the headset, the delivery app's voice assistant parses the voice command and updates the Order 1 status to "Delivery person has picked up food." The delivery person can then close the voice assistant or play the "Need navigation?" prompt.

[0033] Delivery Confirmation Procedure: The delivery app's voice assistant is set to play a voice prompt asking "Do you need navigation?" After the delivery person inputs "Navigation needed," the voice assistant plays navigation instructions to neighborhood B through the earpiece. During the navigation, it can play reminders about the delivery deadline for Order 1 or caring messages like "Please be careful." Approaching neighborhood B, the delivery person can input "Call the customer for Order 1" through the earpiece. The voice assistant receives and interprets the command, then automatically dials the customer for Order 1. Once the customer signs for the food, the delivery person inputs "Confirm delivery of Order 1" through the earpiece. The voice assistant displays a confirmation window on the delivery app interface based on the interpreted message, while simultaneously playing a voice prompt saying "Please confirm delivery of Order 1." The delivery person then inputs "Confirm" through the earpiece. The voice assistant interprets the command and updates the Order 1 status to "Order 1 has been delivered." Finally, it closes the pop-up window on the delivery app interface and the voice assistant. It should be noted that all of the above operations can be performed using the voice assistant for food delivery, or some operations can be performed using the voice assistant depending on the delivery person's choice, while other operations are still performed by touching the mobile phone screen. This embodiment of the invention does not impose any specific limitations.

[0034] In summary, this invention provides a delivery method and apparatus, comprising: receiving a button signal from an earpiece; activating the voice assistant of the delivery application based on the button signal when it is determined that the delivery application is an application being used by a user; receiving a first voice command corresponding to an order input by the user through the earpiece; recognizing the first voice command through the voice assistant of the delivery application; and processing the order based on the recognized first voice command. Since the delivery device activates the voice assistant of the delivery application after receiving the button signal through the earpiece, and the delivery personnel input voice commands through the earpiece, which are then recognized by the voice assistant of the delivery application to perform key operations on the order, the delivery personnel do not need to touch the phone screen to perform order operations, nor do they need to look at the phone screen while delivering by bicycle. Their gaze can be focused on the road, thereby improving delivery efficiency. Furthermore, it avoids the safety hazards caused by simultaneously focusing on the road and the phone screen during delivery.

[0035] Based on the same technical concept, embodiments of the present invention also provide a delivery device, such as... Figure 4 As shown, it includes: Receiver module 401 is used to receive button signals from the headphones; Processing module 402 is used to activate the voice assistant of the delivery application according to the key signal when it is determined that the delivery application is an application that the user is using. The receiving module 401 is used to receive a first voice command corresponding to an order input by a user, wherein the first voice command is input by the user through the headset; The processing module 402 is used to recognize the first voice command through the voice assistant of the delivery application, and process the order according to the recognized first voice command.

[0036] Optionally, the processing module 402 is specifically used for: When it is determined that the key signal is a single key click signal and the delivery application is an application that the user is currently using, the voice assistant of the delivery application is activated according to the key signal.

[0037] Optionally, the processing module 402 is specifically used for: The verification voice of the first voice command is played according to the recognized first voice command, and the verification voice is played through the headphones; Receive a second voice command input by the user, the second voice command being a voice command from the user to confirm the verification voice, the second voice command being input by the user through the headset; The delivery application's voice assistant recognizes the second voice command and processes the order based on the recognized first and second voice commands.

[0038] Optionally, the processing module 402 is further configured to: Play the order-related reminder voice message, the content of which includes at least the order status information.

[0039] This invention provides an electronic device, which can specifically be a desktop computer, portable computer, smartphone, tablet computer, personal digital assistant (PDA), etc. The electronic device may include a central processing unit (CPU), memory, input / output devices, etc. Input devices may include a keyboard, mouse, touchscreen, etc., and output devices may include display devices, such as a liquid crystal display (LCD) or a cathode ray tube (CRT).

[0040] The memory may include read-only memory (ROM) and random access memory (RAM), and is used to store one or more computer instructions. In this embodiment of the invention, the memory may be used to store computer instructions for a delivery method; The processor is used to invoke computer instructions stored in the memory and execute the delivery method according to the obtained computer instructions.

[0041] This invention provides a computer-readable storage medium storing computer-executable instructions for causing a computer to perform a delivery method.

[0042] Those skilled in the art will understand that embodiments of the present invention can be provided as methods or computer program products. Therefore, the present invention can take the form of a completely hardware embodiment, a completely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present invention can take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0043] This invention is described with reference to flowchart illustrations and / or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each block of the flowchart illustrations and / or block diagrams, and combinations of blocks in the flowchart illustrations and / or block diagrams, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, special-purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, generate instructions for implementing the flowchart illustrations and / or block diagrams. Figure 1 One or more processes and / or boxes Figure 1 A device that provides the functions specified in one or more boxes.

[0044] These computer program instructions may also be stored in a computer-readable storage medium that can direct a computer or other programmable data processing device to function in a particular manner, such that the instructions stored in the computer-readable storage medium produce an article of manufacture including instruction means, which are implemented in a process Figure 1 One or more processes and / or boxes Figure 1 The function specified in one or more boxes.

[0045] These computer program instructions may also be loaded onto a computer or other programmable data processing equipment to cause a series of operational steps to be performed on the computer or other programmable equipment to produce a computer-implemented process, thereby providing instructions that execute on the computer or other programmable equipment for implementing the process. Figure 1 One or more processes and / or boxes Figure 1 The steps of the function specified in one or more boxes.

[0046] Although preferred embodiments of the invention have been described, those skilled in the art, upon learning the basic inventive concept, can make other changes and modifications to these embodiments. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments as well as all changes and modifications falling within the scope of the invention.

[0047] Obviously, those skilled in the art can make various modifications and variations to this invention without departing from its spirit and scope. Therefore, if these modifications and variations fall within the scope of the claims of this invention and their equivalents, this invention also intends to include these modifications and variations.

Claims

1. A dispensing method characterized by, The method comprises the following steps: receiving a first voice instruction corresponding to an order input by a user through a headset; recognizing the first voice instruction related to order operation by a voice assistant of a delivery application; performing corresponding order processing operation according to the recognized first voice instruction.

2. The method of claim 1, wherein, After the first voice instruction related to order operation is recognized by the voice assistant of the delivery application, the method further comprises the following steps: playing a verification voice of the first voice instruction according to the recognized first voice instruction, the verification voice being played through the headset; receiving a second voice instruction input by the user, the second voice instruction being a voice instruction for the user to confirm the verification voice, the second voice instruction being input by the user through the headset; recognizing the second voice instruction by the voice assistant of the delivery application; performing corresponding order processing operation according to the recognized first voice instruction and the second voice instruction. The performing corresponding order processing operation according to the recognized first voice instruction and the second voice instruction comprises the following steps:

3. The method of claim 2, wherein, judging whether the first voice instruction is recognized correctly by the voice assistant of the delivery application according to the recognized first voice instruction and the second voice instruction; if yes, updating the state information of the order by the voice assistant of the delivery application according to the recognized first voice instruction and the second voice instruction. The first voice instruction is an order accepting voice instruction; the performing corresponding order processing operation according to the recognized first voice instruction comprises the following steps:

4. The method of claim 1 or 2, wherein, receiving an order accepting voice instruction input by the user through the headset; recognizing the order accepting voice instruction by the voice assistant of the delivery application, and assigning an order corresponding to the order accepting instruction to the user according to the recognized result. Before the receiving an order accepting voice instruction input by the user through the headset, the method further comprises the following steps:

5. The method of claim 4, wherein, obtaining order information of at least one unassigned order according to a current location of the user through the delivery application; converting the order information of the at least one unassigned order into a request order accepting voice by the voice assistant of the delivery application, and playing the request order accepting voice through the headset. The first voice instruction is a confirmation order accepting voice instruction; after the first voice instruction related to order operation is recognized by the voice assistant of the delivery application, the method further comprises the following steps:

6. The method of claim 4, wherein, playing a verification voice of the confirmation order accepting voice instruction according to the recognized confirmation order accepting voice instruction, the verification voice being played through the headset; receiving a second voice instruction input by the user, the second voice instruction being a voice instruction for the user to confirm whether to accept an order, the second voice instruction being input by the user through the headset; recognizing the second voice instruction by the voice assistant of the delivery application; if the second voice instruction is to confirm order accepting, assigning an order corresponding to the order accepting instruction to the user according to the recognized order accepting voice instruction and the second voice instruction. The first voice instruction is a report order delivery state voice instruction.

7. The method of claim 1, wherein, ​ The order processing operation corresponding to the identified first voice instruction is executed, including: According to the identified order delivery state reporting voice instruction, the delivery state of the order is updated to the order delivery state reported in the first voice instruction.

8. A dispensing device characterized by, Including: The receiving module is configured to receive a first voice instruction corresponding to an order input by a user through a headset. The processing module is configured to identify the first voice instruction related to the order operation through a voice assistant of a delivery application, and execute an order processing operation corresponding to the identified first voice instruction.

9. An electronic device, comprising: Including: A memory and a processor; wherein The memory is configured to store one or more computer instructions, wherein the one or more computer instructions are executed by the processor to implement the method of any one of claims 1 to 7.

10. A computer-readable storage medium, characterized in that, The computer readable storage medium stores computer executable instructions, and the computer executable instructions are used to make the computer execute the method of any one of claims 1 to 7.

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