Data processing systems, methods, apparatus, storage media, and electronic devices
By pushing case information, storing photo data, and using a remote damage assessment module, combined with the feedback of damage assessment results and the interaction of claim materials, the cumbersome process of traditional vehicle damage assessment methods has been solved, achieving an efficient and accurate online damage assessment process, and improving user experience and damage assessment efficiency.
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- PEOPLE'S INSURANCE COMPANY OF CHINA
- Filing Date
- 2025-12-19
- Publication Date
- 2026-05-26
Smart Images

Figure CN122089486A_ABST
Abstract
Description
Technical Field
[0001] This application relates to the field of data processing technology, and in particular to a data processing system, method, apparatus, storage medium and electronic device. Background Technology
[0002] With the development of society and the economy and the continuous increase in the number of motor vehicles, the incidence of traffic accidents has also risen accordingly. Assessing vehicle damage is a crucial step in the handling of traffic accidents.
[0003] Currently, traditional vehicle damage assessment methods mainly rely on offline operations. After an accident, the parties involved must go to the insurance company or damage assessment center for on-site inspection and damage assessment by professionals. However, this method is cumbersome, leading to low efficiency and potential information asymmetry. Summary of the Invention
[0004] In view of this, this application provides a data processing system, method, apparatus, storage medium and electronic device, the main purpose of which is to improve the technical problem of the cumbersome process of vehicle damage assessment in the current art, which leads to low damage assessment efficiency.
[0005] In the first aspect, this application provides a data processing system, including: a case information push module, a photo data storage module, and a remote inspection and damage assessment module; The case information push module is used to determine the insurance institution underwriting the vehicle based on the information of the parties and the vehicle, and to push the case information. The photo data storage module is used to classify and store photos and videos of the accident scene and dismantling scene based on the case information; The remote inspection and damage assessment module is used to remotely assess damage based on photos and videos of the accident scene and dismantling and inspection site.
[0006] Optionally, the system further includes: a damage assessment result feedback module; The damage assessment result feedback module is used to feed back and display the damage assessment results.
[0007] Optionally, the system further includes: a claims material interaction module; The claims material interaction module is used to transmit and share claims materials, and to exchange data based on role-based access control and automated processes.
[0008] Optionally, the case information push module includes: a vehicle information recognition unit; The vehicle information recognition unit is used to automatically identify and collect information about the parties involved and vehicles at the accident scene using optical character recognition technology.
[0009] Secondly, this application provides a data processing method, including: Obtain information about the parties involved and vehicles at the accident scene; Based on the information of the parties involved and the vehicle, the insurance institution underwriting the vehicle is determined and the case information is pushed to the relevant authorities. Based on the case information, the photos and videos of the accident scene and dismantling and inspection scene are classified and stored; Remote damage assessment was conducted based on photos and videos of the accident scene and dismantling / inspection site.
[0010] Optionally, the step of querying and locating the insurance institution underwriting the vehicle based on the information of the parties involved and the vehicle, and then pushing the case information, includes: The information of the parties involved and vehicles at the accident scene is automatically identified and collected using optical character recognition technology. Based on the information of the parties involved and the vehicles at the accident scene, determine the insurance company that underwrites the vehicle; The case information is pushed to the insurance institution and relevant loss assessment platform through interface and message queue technology.
[0011] Optionally, the classification and storage of photos and videos of the accident scene and dismantling / inspection scene based on the case information includes: The photos and videos of the accident scene and dismantling / inspection site were preprocessed; Distributed cloud storage technology is used to classify, compress, and encrypt pre-processed photos and videos for storage.
[0012] Optionally, after remote damage assessment based on photos and videos of the accident scene and dismantling / inspection site, the method further includes: Based on the damage assessment results, the relevant parties will be notified of the subsequent progress of the claim and the calculated amount.
[0013] Thirdly, this application provides a data processing apparatus, comprising: The acquisition module is configured to acquire information about the parties involved and vehicles at the accident scene; The push module is configured to determine the insurance institution underwriting the vehicle based on the information of the parties involved and the vehicle, and to push case information. The storage module is configured to classify and store photos and videos of the accident scene and dismantling scene based on the case information; The processing module is configured to perform remote damage assessment based on photos and videos of the accident scene and dismantling / inspection site.
[0014] Fourthly, a computer-readable storage medium having a computer program stored thereon, characterized in that the computer program, when executed by a processor, implements the method described in the second aspect.
[0015] Fifthly, this application provides an electronic device including the method described in the second aspect.
[0016] By utilizing the aforementioned technical solutions, this application provides a data processing system, method, apparatus, storage medium, and electronic device. The data processing system includes a case information push module, a photo data storage module, and a remote inspection and damage assessment module. Specifically, the case information push module first determines the insurance company covering the vehicle based on the information of the parties involved and the vehicle, and then pushes the case information. Next, the photo data storage module classifies and stores photos and videos of the accident scene and dismantling / inspection site based on the case information. Finally, the remote inspection and damage assessment module performs remote damage assessment based on the photos and videos of the accident scene and dismantling / inspection site. Compared with existing technologies, the data processing system in this application integrates resources from various parties, comprehensively applies cloud computing and digital technologies, and builds a centralized processing platform recognized by all parties involved in accident handling. Relying on the cloud platform, it achieves real-time synchronization and feedback of damage assessment data with various insurance companies. Through high-quality image and video recognition, online storage, and transmission, it ensures the authenticity of the damage assessment process, achieves cross-platform compatibility with insurance companies and accident-related parties, guarantees system stability, and realizes efficient and accurate online damage assessment of traffic accident vehicles. This, in turn, improves the effective connection and use of data resources from all parties, accelerates the efficiency of traffic accident handling, improves the accuracy of traffic accident-related materials, and enhances the user experience.
[0017] The above description is only an overview of the technical solution of this application. In order to better understand the technical means of this application and to implement it in accordance with the contents of the specification, and to make the above and other objects, features and advantages of this application more obvious and understandable, the following are specific embodiments of this application. Attached Figure Description
[0018] The accompanying drawings, which are incorporated in and form part of this specification, illustrate embodiments consistent with this application and, together with the description, serve to explain the principles of this application.
[0019] To more clearly illustrate the technical solutions in the embodiments of this application or the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below. Obviously, for those skilled in the art, other drawings can be obtained based on these drawings without creative effort.
[0020] Figure 1 This paper shows a schematic diagram of the structure of a data processing system provided in an embodiment of this application; Figure 2 A flowchart illustrating a data processing method provided in an embodiment of this application is shown; Figure 3 This paper shows a schematic diagram of the structure of a data processing apparatus provided in an embodiment of the present application; Figure 1 middle: Case information push module 1, photo data storage module 2, remote inspection and damage assessment module 3, damage assessment result feedback module 4, and claims material interaction module 5. Detailed Implementation
[0021] In the description of this application, it should be understood that the terms "center", "longitudinal", "lateral", "length", "width", "thickness", "upper", "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outer", "clockwise", "counterclockwise", etc., indicate the orientation or positional relationship based on the orientation or positional relationship shown in the accompanying drawings. They are used only for the convenience of describing this application and simplifying the description, and do not indicate or imply that the device or element referred to must have a specific orientation, or be constructed and operated in a specific orientation. Therefore, they should not be construed as limitations on this application.
[0022] Furthermore, the terms "first" and "second" are used for descriptive purposes only and should not be construed as indicating or implying relative importance or implicitly specifying the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature. In the description of this application, "multiple" means two or more, unless otherwise explicitly specified.
[0023] In this application, unless otherwise expressly specified and limited, the terms "installation," "connection," "linking," and "fixing," etc., should be interpreted broadly. For example, they can refer to a fixed connection, a detachable connection, or an integral connection; they can refer to a mechanical connection or an electrical connection; they can refer to a direct connection or an indirect connection through an intermediate medium; and they can refer to the internal connection between two components. Those skilled in the art can understand the specific meaning of the above terms in this application according to the specific circumstances.
[0024] The present application will be described in detail below with reference to the accompanying drawings and embodiments. It should be noted that, unless otherwise specified, the embodiments and features described in the embodiments of the present application can be combined with each other.
[0025] The following is combined with Figure 1 This application describes a data processing system according to some embodiments.
[0026] This application provides a data processing system, such as Figure 1 As shown, it includes: a case information push module 1, a photo data storage module 2, and a remote inspection and damage assessment module 3; In the specific work process, the case information push module 1 is used to determine the insurance institution underwriting the vehicle based on the information of the parties and the vehicle and to push the case information. In the specific work process, the photo data storage module 2 is used to classify and store photos and videos of the accident scene and dismantling and inspection scene based on case information; In the specific work process, the remote inspection and damage assessment module 3 is used to conduct remote damage assessment based on photos and videos of the accident scene and dismantling and inspection site.
[0027] In some examples, the data processing system in this embodiment targets the vehicle damage assessment process commonly seen in traffic accidents. This mainly refers to the process by which insurance companies or repair shops assess and estimate the extent of damage to insured vehicles after an insured motor vehicle has been involved in an insured accident.
[0028] In this embodiment, the case information push module uses data collection and information push technology to mainly collect and extract information on the parties and vehicles from the accident scene, and initiates case information push by querying and locating the insurance institution underwriting the vehicle.
[0029] For example, the case information push module can automatically identify and collect relevant information about the parties involved in the accident and the vehicles based on the mobile device terminal at the accident scene using Optical Character Recognition (OCR) technology, and perform vehicle information identification (7). By using Application Programming Interface (API) and message queue technology, the case information is pushed to insurance institutions and related loss assessment platforms in real time, and the case information is automatically pushed to insurance companies and related loss assessment platforms, thereby realizing the real-time sending and transmission of case information to insurance companies and solving the problem of information asymmetry.
[0030] In this embodiment, the photo data storage module employs cloud storage and image processing technologies, primarily for classifying and storing photos and videos from accident scenes and dismantling / inspection sites. The module supports the classification, compression, and encrypted storage of accident scene photos and videos, utilizing distributed cloud storage technology to ensure high data availability and security. Furthermore, the module integrates image processing algorithms to preprocess images, such as denoising and contrast enhancement, to improve the accuracy of image recognition in subsequent damage assessment processes, thus ensuring data security and availability.
[0031] In this embodiment, the remote inspection and damage assessment module is mainly used to enable insurance companies to conduct remote inspections and damage assessments. This module allows for recording the damage assessment process via video and providing customized playback viewing. It utilizes remote communication and transmission technologies, along with video streaming technology, to enable remote inspections by insurance companies. The video hardware and software system records each step of the damage assessment process via video, while also supporting customized playback viewing, such as multi-angle adjustment and selection of playback time and speed. Combined with high-definition detailed images, this assists insurance companies in accurately conducting online damage assessments. By leveraging remote communication and video streaming technologies, insurance companies can remotely inspect and assess accident scenes and dismantling / inspection sites, supporting video playback and multi-angle viewing, thus improving the accuracy and efficiency of damage assessment.
[0032] In view of this, this embodiment provides a data processing system, which includes a case information push module, a photo data storage module, and a remote inspection and damage assessment module. Specifically, the case information push module first determines the insurance company covering the vehicle based on the information of the parties involved and the vehicle, and then pushes the case information; then, the photo data storage module classifies and stores photos and videos of the accident scene and the dismantling and inspection scene based on the case information; finally, the remote inspection and damage assessment module performs remote damage assessment based on the photos and videos of the accident scene and the dismantling and inspection scene. Compared with the existing technology, the data processing system in this embodiment integrates resources from all parties, comprehensively applies cloud computing and digital technologies, builds a centralized processing platform recognized by all parties involved in accident handling, relies on the cloud platform to achieve real-time synchronization and feedback of damage assessment data with various insurance companies, and ensures the authenticity of the damage assessment process through high-quality image and video recognition, online storage and transmission, achieving cross-platform compatibility with insurance companies and accident-related parties, ensuring system stability, realizing efficient and accurate online damage assessment of traffic accident vehicles, thereby improving the effective connection and use of data resources from all parties, accelerating the efficiency of traffic accident handling, improving the accuracy of traffic accident handling-related materials, and enhancing the user experience.
[0033] In some examples, the data processing system also includes: a damage assessment result feedback module 4; In the specific work process, the damage assessment result feedback module 4 is used to feed back and display the damage assessment results.
[0034] For example, the damage assessment result feedback module employs data encryption and transmission technology, primarily used to transmit the insurance company's damage assessment results back to the insurance company, archive them in the case database, and conduct review and feedback on the damage assessment results. After remote damage assessment is completed, the damage assessment result feedback module uses encrypted data transmission technology to quickly transmit the damage assessment results back to the insurance company and archive them in the case database. The damage assessment result feedback module also supports two-way communication to realize the review and feedback of damage assessment results and ensure the integrity and security of data during transmission.
[0035] In some examples, the data processing system also includes: a claims material interaction module 5; In the actual work process, the claims material interaction module 5 is used to transmit and share claims materials, and to exchange data based on role-based access control and automated processes.
[0036] In this embodiment, the claims material interaction module employs data exchange and access control technology. It is primarily used by insurance companies to obtain claims-related materials, and by traffic police, rescue services, and other entities to obtain information on the insurance company's progress and calculated claims amount. This enables efficient transmission and sharing of claims materials among the relevant parties, role-based access control, and automated process triggering. Through secure data exchange protocols and role-based access control, efficient transmission and sharing of claims materials among the relevant parties are achieved, and automated process triggering is supported, further improving claims efficiency.
[0037] For example, the claims materials interaction module employs a secure data exchange protocol to ensure efficient transmission and sharing of claims materials among relevant parties (such as insurance companies, vehicle owners, repair shops, and traffic police). Simultaneously, role-based access control ensures that different participants can only access and manipulate information corresponding to their permissions, guaranteeing data security and privacy. Furthermore, this module supports automated process triggering, including but not limited to automatically notifying relevant parties to process subsequent compensation payments or case closure once all claims materials are complete.
[0038] In some examples, the case information push module 1 includes: a vehicle information recognition unit; In the specific operation process, the vehicle information recognition unit is used to automatically identify and collect information about the parties involved and vehicles at the accident scene through optical character recognition technology.
[0039] For example, the data processing system in this embodiment also includes several external data input sources to ensure that case information can be sent and transmitted to the insurance company in real time.
[0040] Compared with existing technologies, this embodiment provides a data processing system that comprehensively applies cloud computing and digital technologies to build a centralized processing platform recognized by all parties involved in accident handling. Relying on the cloud platform, it achieves real-time synchronization and feedback of damage assessment data with various insurance companies. Through high-quality image and video recognition, online storage and transmission, it ensures the authenticity of the damage assessment process, achieves cross-platform compatibility with insurance companies and accident-related parties, guarantees system stability, and enables efficient and accurate online damage assessment of vehicles involved in traffic accidents. This, in turn, improves the effective connection and use of data resources from all parties, accelerates the efficiency of traffic accident handling, improves the accuracy of traffic accident-related materials, and enhances the user experience. The method of this embodiment can achieve an efficient, accurate, and convenient accident handling process, improve user experience, reduce operating costs, and promote the online and digital transformation of the insurance industry.
[0041] To address the technical problem of cumbersome procedures and low efficiency in current vehicle damage assessment methods, this embodiment provides a data processing method, such as... Figure 2 As shown, the method includes: Step 201: Obtain information about the parties involved and vehicles at the accident scene.
[0042] For example, OCR technology can be used to automatically identify and collect information about the parties involved and vehicles at the accident scene.
[0043] Step 202: Based on the information of the parties involved and the vehicle, determine the insurance institution that underwrites the vehicle and push the case information.
[0044] In some examples, the insurance company that underwrites the vehicle can be determined based on the collected information, and the case information can be pushed to the insurance company and relevant loss assessment platforms through interfaces and message queue technology.
[0045] Optionally, step 202 may specifically include: automatically identifying and collecting information on the parties involved and vehicles at the accident scene using optical character recognition technology; determining the insurance institution underwriting the vehicle based on the information on the parties involved and vehicles at the accident scene; and pushing the case information to the insurance institution and relevant loss assessment platform through interface and message queue technology.
[0046] For example, at an accident scene, OCR technology can be used to automatically identify and collect information such as the parties' identification documents (e.g., driver's license, vehicle registration) and vehicle markings (e.g., license plate number). The system needs to determine the insurance company based on the information of the parties and the vehicle. For instance, the collected data can be compared with records in a database to find the corresponding insurance company. After determining the relevant insurance company, the case information needs to be securely and efficiently pushed to the corresponding insurance company and relevant claims assessment platform. This can be achieved through API interfaces to enable data interaction between different systems, and message queue technology can be used to ensure the reliability and efficiency of data transmission.
[0047] Step 203: Classify and store photos and videos of the accident scene and dismantling and inspection scene based on case information.
[0048] For example, photos and videos can be categorized into accident scenes, disassembly and inspection processes, final state, etc., or organized according to different parts of the vehicle (such as the front, rear, side, etc.). They can also be classified according to the degree of damage (minor, moderate, severe).
[0049] In some examples, cloud services can be used to store large amounts of images and videos, ensuring data security and accessibility, and creating detailed records for each case in a database for easy retrieval and analysis. This process requires strict access control mechanisms to ensure that only authorized personnel can view or download relevant materials for specific cases.
[0050] Optionally, step 203 may specifically include: preprocessing photos and videos of the accident scene and dismantling site; and classifying, compressing, and encrypting the preprocessed photos and videos using distributed cloud storage technology.
[0051] For example, preprocessing photos and videos of accident scenes and dismantling sites may include: using image processing algorithms to remove noise from photos and videos to improve clarity; cropping unnecessary parts as needed; adjusting parameters such as brightness and contrast to make key information stand out; and converting all input data into a uniform format for easy processing and storage.
[0052] For example, files can be automatically or manually categorized based on case information and content descriptions, such as by case number, shooting location, timestamp, or damage type. Distributed storage technology can ensure data security, reliability, and scalability.
[0053] Step 204: Conduct remote damage assessment based on photos and videos of the accident scene and dismantling / inspection site.
[0054] For example, remote inspections can be achieved through video streaming technology, supporting video playback and multi-angle viewing, combined with high-definition detailed images, to assist insurance companies in online damage assessment.
[0055] For example, by applying the method of this embodiment, it is possible to accurately record and transmit relevant information about cases, vehicles, and parties involved. In some feasible implementations, each damage assessment point can upload relevant text, pictures, and videos as required through the "damage assessment backend" to initiate relevant vehicle damage assessments. The "insurance company backend" accepts and reviews the damage assessment cases, confirms the damage assessment amount, and the three parties achieve encrypted data exchange in the cloud to complete online damage assessment.
[0056] Optionally, the method in this embodiment may further include: notifying the relevant parties of the subsequent claims progress and the calculated amount based on the damage assessment results.
[0057] In some examples, data encryption and transmission technologies can be used to quickly send the damage assessment results back to the insurance company and archive them in the case database, while supporting two-way communication to ensure the security and integrity of data transmission. Furthermore, secure data exchange protocols and role-based access control can enable efficient transmission and sharing of claims materials among relevant parties and support automated process triggering.
[0058] Compared with existing technologies, this embodiment first acquires information about the parties involved and vehicles at the accident scene; then, based on this information, it determines the insurance company covering the vehicle and pushes the case information; next, it categorizes and stores photos and videos from the accident scene and the dismantling and inspection site based on the case information; and finally, it performs remote damage assessment based on these photos and videos. By integrating resources from all parties and comprehensively applying cloud computing and digital technologies, a centralized processing platform recognized by all parties involved in accident handling is built. Relying on the cloud platform, it achieves real-time synchronization and feedback of damage assessment data with various insurance companies. Through high-quality image and video recognition, online storage and transmission, it ensures the authenticity of the damage assessment process, achieves cross-platform compatibility with insurance companies and accident-related parties, guarantees system stability, and realizes efficient and accurate online damage assessment of vehicles involved in traffic accidents. This, in turn, improves the effective connection and use of data resources from all parties, accelerates the efficiency of traffic accident handling, and enhances the accuracy of relevant materials for traffic accident handling. Furthermore, as Figure 2 To provide a specific implementation of the method shown, this embodiment offers a data processing device, such as... Figure 3 As shown, the device includes: an acquisition module 31, a push module 32, a storage module 33, and a processing module 34.
[0059] The acquisition module 31 is configured to acquire information about the parties involved and vehicles at the accident scene; The push module 32 is configured to determine the insurance institution underwriting the vehicle based on the information of the parties and the vehicle, and push the case information. Storage module 33 is configured to classify and store photos and videos of the accident scene and dismantling scene based on the case information; The processing module 34 is configured to perform remote damage assessment based on photos and videos of the accident scene and the dismantling and inspection site.
[0060] In some examples of this embodiment, the push module 32 is also configured to automatically identify and collect information on the parties and vehicles at the accident scene using optical character recognition technology; determine the insurance institution underwriting the vehicle based on the information on the parties and vehicles at the accident scene; and push the case information to the insurance institution and the relevant loss assessment platform through interface and message queue technology.
[0061] In some examples of this embodiment, the storage module 33 is also configured to preprocess the photos and videos of the accident scene and the dismantling and inspection scene; and to classify, compress and encrypt the preprocessed photos and videos using distributed cloud storage technology.
[0062] It should be noted that other corresponding descriptions of the functional units involved in the vehicle battery swapping method provided in this embodiment can be found in [reference needed]. Figure 2 The corresponding descriptions in [the document] will not be repeated here.
[0063] Based on the above, Figure 2 Accordingly, this embodiment also provides a computer-readable storage medium having a computer program stored thereon, which, when executed by a processor, implements the above-described method. Figure 2 The method shown.
[0064] Based on this understanding, the technical solution of this application can be embodied in the form of a software product, which can be stored in a non-volatile storage medium (such as CD-ROM, USB flash drive, mobile hard drive, etc.) and includes several instructions to cause a computer device (such as personal computer, server, or network device, etc.) to execute the methods of various implementation scenarios of this application.
[0065] Based on the above, Figure 2 The method shown in this application also provides an electronic device, such as a smartphone, tablet computer, drone, intelligent robot, wearable device, and other smart terminal.
[0066] Optionally, the aforementioned physical devices may also include a user interface, a network interface, a camera, radio frequency (RF) circuitry, sensors, audio circuitry, a Wi-Fi module, etc. The user interface may include a display screen, input units such as a keyboard, etc., and optional user interfaces may also include USB interfaces, card reader interfaces, etc. The network interface may optionally include standard wired interfaces, wireless interfaces (such as Wi-Fi interfaces), etc.
[0067] Those skilled in the art will understand that the physical device structure provided in this embodiment does not constitute a limitation on the physical device, and may include more or fewer components, or combine certain components, or have different component arrangements.
[0068] The storage medium may also include an operating system and a network communication module. The operating system is a program that manages the hardware and software resources of the aforementioned physical device, supporting the operation of information processing programs and other software and / or programs. The network communication module is used to enable communication between the various components within the storage medium, as well as communication with other hardware and software in the information processing physical device.
[0069] Based on the above, Figure 2 The method shown, and Figure 3 The virtual device embodiment shown also provides a chip, including at least one processor and a communication interface; the communication interface is used to receive signals input to the chip or signals output from the chip, and the processor communicates with the communication interface and implements the above-described functionality through logic circuits or executed code instructions. Figure 2 The method described is shown.
[0070] Through the above description of the embodiments, those skilled in the art can clearly understand that this application can be implemented using software plus necessary general-purpose hardware platforms, or it can be implemented through hardware. Compared with the existing technology, by applying the solution of this embodiment, this embodiment integrates resources from all parties, comprehensively applies cloud computing and digital technologies, and builds a centralized processing platform recognized by all parties involved in accident handling. Relying on the cloud platform, it achieves real-time synchronization and feedback of damage assessment data with various insurance companies. Through high-quality image and video recognition, online storage and transmission, it ensures the authenticity of the damage assessment process, achieves cross-platform compatibility with insurance companies and accident-related parties, guarantees system stability, and realizes efficient and accurate online damage assessment of vehicles involved in traffic accidents. This improves the effective connection and use of data resources from all parties, accelerates the efficiency of traffic accident handling, and improves the accuracy of traffic accident-related materials. The method of this embodiment can achieve an efficient, accurate, and convenient accident handling process, improve user experience, reduce operating costs, and promote the online and digital transformation of the insurance industry. The system platform provided in this embodiment can realize rapid processing, rapid removal, rapid repair, and rapid claims settlement for vehicle traffic accidents. Vehicle damage accidents can be quickly processed by the parties involved through a WeChat mini-program, eliminating the need to wait for traffic police. After reporting the accident via the mini-program, both parties can quickly leave the accident site, reducing the risk of secondary accidents. The integrated accident platform connects to certified repair shops, allowing both parties to quickly contact repair and roadside assistance services. Accident information is synchronized with the back-end systems of relevant insurance companies, enabling them to quickly assess damages and process claims. In the event of personal injury, the platform can simultaneously connect to and quickly initiate roadside assistance requests.
[0071] It should be noted that, in this document, relational terms such as "first" and "second" are used merely to distinguish one entity or operation from another, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Furthermore, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or apparatus. Without further limitations, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or apparatus that includes said element.
[0072] The above description is merely a specific embodiment of this application, enabling those skilled in the art to understand or implement this application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be implemented in other embodiments without departing from the spirit or scope of this application. Therefore, this application is not to be limited to the embodiments described herein, but is to be accorded the widest scope consistent with the principles and novel features claimed herein.
Claims
1. A data processing system, characterized in that, include: Case information push module, photo data storage module, and remote inspection and damage assessment module; The case information push module is used to determine the insurance institution underwriting the vehicle based on the information of the parties and the vehicle, and to push the case information. The photo data storage module is used to classify and store photos and videos of the accident scene and dismantling scene based on the case information; The remote inspection and damage assessment module is used to remotely assess damage based on photos and videos of the accident scene and dismantling and inspection site.
2. The system according to claim 1, characterized in that, The system also includes: a damage assessment result feedback module; The damage assessment result feedback module is used to feed back and display the damage assessment results.
3. The system according to claim 2, characterized in that, The system also includes: a claims material interaction module; The claims material interaction module is used to transmit and share claims materials, and to exchange data based on role-based access control and automated processes.
4. The system according to claim 1, characterized in that, The case information push module includes: a vehicle information recognition unit; The vehicle information recognition unit is used to automatically identify and collect information about the parties involved and vehicles at the accident scene using optical character recognition technology.
5. A data processing method, characterized in that, include: Obtain information about the parties involved and vehicles at the accident scene; Based on the information of the parties involved and the vehicle, the insurance institution underwriting the vehicle is determined and the case information is pushed to the relevant authorities. Based on the case information, the photos and videos of the accident scene and dismantling and inspection scene are classified and stored; Remote damage assessment was conducted based on photos and videos of the accident scene and dismantling / inspection site.
6. The method according to claim 5, characterized in that, The process of querying and locating the insurance company that underwrites the vehicle based on the information of the parties involved and the vehicle, and then pushing the case information, includes: The information of the parties involved and vehicles at the accident scene is automatically identified and collected using optical character recognition technology. Based on the information of the parties involved and the vehicles at the accident scene, determine the insurance company that underwrites the vehicle; The case information is pushed to the insurance institution and relevant loss assessment platform through interface and message queue technology.
7. The method according to claim 5, characterized in that, The classification and storage of photos and videos of the accident scene and dismantling / inspection scene based on the case information includes: The photos and videos of the accident scene and dismantling / inspection site were preprocessed; Distributed cloud storage technology is used to classify, compress, and encrypt pre-processed photos and videos for storage.
8. A data processing apparatus, characterized in that, include: The acquisition module is configured to acquire information about the parties involved and vehicles at the accident scene; The push module is configured to determine the insurance institution underwriting the vehicle based on the information of the parties involved and the vehicle, and to push case information. The storage module is configured to classify and store photos and videos of the accident scene and dismantling scene based on the case information; The processing module is configured to perform remote damage assessment based on photos and videos of the accident scene and dismantling / inspection site.
9. A computer-readable storage medium having a computer program stored thereon, characterized in that, When the computer program is executed by a processor, it implements the method of any one of claims 5 to 7.
10. An electronic device, characterized in that, Includes the method as described in any one of claims 5 to 7.