A service management method and device

Abstract

The embodiment of the present application provides a kind of service management method and device, and the order page of first service business is shown by the graphical user interface of first terminal, and order page includes at least one service control, each service control corresponds to different categories of service business, the method includes: receiving the first operation of target service control in at least one service control;According to first operation, the second service business associated with target service control is acquired, and the combined service request corresponding to first service business and the second service business associated with at least one target service control is generated;Combined service request is sent to server, and the notification information fed back by server after successfully matching target receiver is received and shown.The present application can be realized in the same order page, and different service businesses with relevance are added, and combined service request is sent to server, and combined service request is distributed to the same merchant terminal by server once, and distribution resource is saved.

Description

[0001] This invention patent application is a divisional application of Chinese invention patent application filed on November 23, 2020, with application number 202011320683.0 and titled "A Business Management Method and Apparatus". Technical Field

[0002] This application relates to the field of computer technology, and in particular to a business management method and apparatus. Background Technology

[0003] With the rapid development of mobile communication technology, online activities through electronic devices have become a new lifestyle for most people. Online activities have not only brought great convenience to people's lives, but also enriched the diversity of life.

[0004] For booking a service online through an internet platform, such as a cleaning service, the existing service allocation method involves the user selecting the desired service from the service content displayed on their user terminal, specifying the service address and time, then choosing a suitable merchant, and finally sending a booking request to the server. The server then distributes the booking request to the merchant's terminal. Upon receiving the booking request from the internet platform, the merchant checks the availability of service providers based on the required service content and decides whether to accept the user's booking.

[0005] In the aforementioned reservation process, when users select the desired service from the service options displayed on the terminal, they can only select one service at a time. For example, if a user needs to select daily cleaning, window cleaning, and carpet cleaning services simultaneously today, they need to send three separate reservation requests through the terminal. These three reservation requests are then distributed to different merchant terminals by the internet platform server, resulting in a waste of server resources. Summary of the Invention

[0006] This application provides a business management method and apparatus to solve the problem of server resource waste caused by the existing service reservation method, which requires reservations for multiple services one by one and the server to allocate business requests one by one.

[0007] To solve the above problems, the embodiments of this application are implemented as follows: In a first aspect, this application provides a business management method applied to a first terminal, which displays an order page for a first service business through a graphical user interface of the first terminal. The order page includes at least one business control, each business control corresponding to a different category of service business. The method includes: Receive a first operation on a target business control in the at least one business control; According to the first operation, the second service associated with the target service control is obtained, and a combined service request corresponding to the first service service and the second service service is generated, wherein the target service control is at least one, and the combined service request corresponds to the second service associated with at least one target service control; The combined service request is sent to the server, and the server sends a notification message after successfully matching the target recipient according to the combined service request. The message is then displayed in the graphical user interface, and the target recipient corresponds to the second terminal.

[0008] Secondly, embodiments of this application provide a business management method applied to a server, comprising: Receive a combined service request sent by a first terminal, corresponding to a first service service and at least one second service service; The combined service request is sent to the target receiver, and the response information fed back by the target receiver after successfully receiving the combined service request instruction is received. The target receiver corresponds to the second terminal. The system sends a notification to the first terminal indicating that a successful match with the target recipient has been achieved.

[0009] Thirdly, embodiments of this application provide a service management method applied to a second terminal, comprising: Receive a combined service request corresponding to a first service service and at least one second service service sent by a first terminal and forwarded by a server, wherein the second terminal corresponds to the target recipient of the combined service request; The server sends a response indicating that the combined service request has been successfully received.

[0010] Fourthly, embodiments of this application provide a business management device applied to a first terminal, which displays an order page for a first service business through a graphical user interface of the first terminal. The order page includes at least one business control, each business control corresponding to a different category of service business. The device includes: The first receiving module is configured to receive a first operation on the target business control in the at least one business control; The first processing module is configured to, according to the first operation, obtain the second service associated with the target service control, and generate a combined service request corresponding to the first service service and the second service service, wherein the target service control is at least one, and the combined service request corresponds to the second service associated with at least one target service control; The second processing module is used to send the combined service request to the server, receive the notification information fed back by the server after successfully matching the target recipient according to the combined service request, and display it in the graphical user interface, wherein the target recipient corresponds to the second terminal.

[0011] Fifthly, embodiments of this application provide a business management device applied to a server, comprising: The second receiving module is used to receive a combined service request sent by the first terminal, which corresponds to a first service service and at least one second service service. The third processing module is used to send the combined service request to the target receiver and receive the response information fed back by the target receiver after successfully receiving the combined service request instruction. The target receiver corresponds to the second terminal. The first feedback module is used to send a notification message to the first terminal indicating that the target receiver has been successfully matched.

[0012] Sixthly, embodiments of this application provide a service management device applied to a second terminal, comprising: The third receiving module is used to receive a combined service request corresponding to a first service service and at least one second service service sent by a first terminal and forwarded by a server, wherein the second terminal corresponds to the target recipient of the combined service request. The second feedback module is used to send a response message to the server indicating that the combined service request has been successfully received.

[0013] Seventhly, embodiments of this application disclose an electronic device, the electronic device comprising: One or more processors; and One or more machine-readable media storing instructions thereon, when executed by the one or more processors, cause the electronic device to perform the methods described above.

[0014] Eighthly, embodiments of this application disclose one or more machine-readable media having instructions stored thereon that, when executed by one or more processors, cause the processors to perform the methods described above.

[0015] The embodiments of this application include at least the following advantages: In this embodiment, by displaying an order page for a first service, and based on the user's first operation on a target service control among at least one service control included on the order page, a second service associated with the target service control that can be combined with the first service is obtained. A combined service request is generated based on the first and second service services, and the combined service request is sent to the server. The server matches a target recipient that can receive the combined service request, and receives a notification message from the server indicating a successful match. This allows for the addition of different related service services on the same order page through simple operations, and the combination of multiple service services followed by a combined service request sent to the server. The combined service request is then distributed to the same merchant terminal by the server in one go, avoiding the resource waste caused by multiple distributions of multiple service services by the server. Attached Figure Description

[0016] Figure 1 This diagram illustrates the service management method on the first terminal side according to an embodiment of this application. Figure 2 This is a schematic diagram illustrating the display of a service pop-up window in an embodiment of this application. Figure 3 This is a schematic diagram illustrating the display of a combined order page in an embodiment of this application. Figure 4 This is a schematic diagram illustrating the display of a coupon pop-up window in an embodiment of this application. Figure 5 This is a schematic diagram illustrating the display of a shopping cart pop-up window in an embodiment of this application. Figure 6 This is a schematic diagram illustrating the display of the service details page in an embodiment of this application. Figure 7 This diagram illustrates a server-side business management method according to an embodiment of this application. Figure 8 This diagram illustrates the service management method on the second terminal side according to an embodiment of this application. Figure 9 This is a schematic diagram of the service management device on the first terminal side according to an embodiment of this application; Figure 10 This is a schematic diagram of the service management device on the server side according to an embodiment of this application; Figure 11 This is a schematic diagram of the service management device on the second terminal side of an embodiment of this application. Detailed Implementation

[0017] To make the above-mentioned objectives, features and advantages of this application more apparent and understandable, the application will be further described in detail below with reference to the accompanying drawings and specific embodiments.

[0018] The business management method in this embodiment can run on a terminal or a server. The server interacts with the terminal, receiving information from the terminal and providing the terminal with the required information. The terminal stores applications and uses them to present the application interface. The terminal interacts through a graphical user interface (GUI), i.e., conventionally by downloading, installing, and running the application. The way the terminal displays the GUI can include various methods, such as rendering it on the terminal's screen or displaying it via holographic projection. For example, the terminal can include a display screen and a processor. The display screen is used to present the GUI, which includes an application screen. The processor is used to run the application, generate the GUI, and control the display of the GUI on the screen.

[0019] The terminal can be a desktop computer, laptop computer, tablet computer, mobile terminal, etc. Applications can run on the terminal, such as lifestyle applications, audio applications, and game applications. Lifestyle applications can be further divided according to different types, such as housing rental and sales applications, housekeeping service applications, and leisure and entertainment applications. This application embodiment uses the running of a lifestyle application on a terminal as an example for illustrative purposes; it should be understood that this application is not limited to this. The term "multiple" in this embodiment refers to two or more entities. The business management method provided by this application embodiment will be described in detail below.

[0020] This application provides a business management method applied to a first terminal, which displays an order page for a first service business through a graphical user interface of the first terminal. The order page includes at least one business control, each business control corresponding to a different category of service business, such as... Figure 1 As shown, the method includes: Step 101: Receive a first operation on the target business control in the at least one business control.

[0021] In this embodiment, the content displayed through the graphical user interface of the first terminal includes an order page for a first service, which can be combined with other services. The order page for the first service includes at least one service control, with different service categories corresponding to different control. Each service category can be combined with the first service. The category of the first service may be the same as the category of the service corresponding to a certain service control, or it may be different from the categories of the services corresponding to each control.

[0022] After the order page of the first service business is displayed through the graphical user interface of the first terminal, a first operation performed by the user on the target business control can be received, wherein the target business control is determined in at least one business control, and the first operation can be an operation that meets preset operation characteristics.

[0023] Step 102: According to the first operation, obtain the second service associated with the target service control, and generate a combined service request corresponding to the first service service and the second service service, wherein the target service control is at least one, and the combined service request corresponds to the second service associated with at least one target service control.

[0024] After receiving the first operation performed by the user on the target business control, a second service associated with the target business control can be obtained based on the first operation performed by the user. This second service can be combined with the first service. There is at least one target business control. For each target business control, an associated second service can be obtained, and the number of second service services obtained for each target business control is at least one. After obtaining at least one second service associated with a target business control based on the first operation, a combined service request can be generated based on the first service and the second service associated with at least one target business control.

[0025] For example, the first service is daily cleaning for 2 hours, which can be combined with other services. The order page displays controls for window cleaning and carpet cleaning, both of which can be combined with the daily cleaning service. Based on the user's first action on the window cleaning control, the second service (window cleaning for 20 square meters) can be obtained. A combined service request is then generated based on the daily cleaning service and the window cleaning service.

[0026] Step 103: Send the combined service request to the server, receive the notification information from the server after successfully matching the target recipient according to the combined service request, and display it in the graphical user interface. The target recipient corresponds to the second terminal.

[0027] After generating a combined service request, the first terminal sends it to the server. Upon receiving the combined service request, the server matches it with a target recipient that can receive the request. This target recipient can be understood as the provider of the first and second service services. For example, for cleaning services and window cleaning services, the target recipient could be the businesses providing those services. After receiving the combined service request, the target recipient can then rationally plan its service delivery, ensuring service provision while saving time and improving the efficiency and profitability of its service personnel.

[0028] After the server successfully matches the target recipient and determines that the target recipient can provide combined service, the first terminal can receive a notification message from the server that the target recipient has been successfully matched. The notification message can also include the target recipient's information. After receiving the notification message, it can be displayed in the graphical user interface so that the user can know that the target recipient has been successfully matched and can also understand the target recipient.

[0029] The above-described implementation process of this application, by displaying the order page of the first service business, and based on the user's first operation on the target service control among at least one service control included in the order page, obtains the second service business associated with the target service control that can be combined with the first service business, generates a combined service request based on the first and second service businesses, sends the combined service request to the server, and the server matches a target recipient that can receive the combined service request and receives a notification message from the server that the matching is successful. This allows for the addition of different related service businesses on the same order page through simple operations, and the combination of multiple service businesses is sent to the server after being combined. The combined service request is then distributed to the same merchant terminal by the server in one go, avoiding the resource waste caused by multiple distributions of multiple service businesses by the server.

[0030] In an optional embodiment of this application, the step of obtaining the second service associated with the target service control according to the first operation, and generating a combined service request corresponding to the first service service and the second service service, includes: For each target business control, at least one second service associated with the current target business control is obtained according to the corresponding first operation; The second service associated with each target service control is combined with the first service to generate the combined service request.

[0031] Since there is at least one target business control, when obtaining the second service business according to the first operation and generating a combined service request, at least one second service business associated with the current target business control can be obtained for each target business control according to the corresponding first operation. After obtaining at least one second service business associated with each target business control, the second service business associated with each target business control can be combined with the first service business to generate a corresponding combined service request.

[0032] For example, the first service is daily cleaning for 2 hours. The order page displays controls for window cleaning, carpet cleaning, and range hood cleaning. Based on the user's first action on the window cleaning control (target service control 1), the second service can be obtained: window cleaning for 15 square meters and window cleaning for 10 square meters. Based on the user's first action on the carpet cleaning control (target service control 2), the second service can be obtained: wool carpet cleaning. Then, the second service for window cleaning for 15 square meters, the second service for window cleaning for 10 square meters, the second service for wool carpet cleaning, and the first service for daily cleaning for 2 hours are combined to generate a combined service request.

[0033] The above-described implementation process of this application, by combining the second service business associated with at least one target service control with the first service business, can generate a combined service request corresponding to at least two service businesses, thereby enabling users to freely combine the service businesses that can be combined according to their needs.

[0034] In an optional embodiment of this application, obtaining at least one second service associated with the current target service control according to the corresponding first operation for each target service control includes: For each target business control, a service business pop-up window corresponding to the current target business control is displayed according to the corresponding first operation. The service business pop-up window includes at least one service business option and a quantity adjustment control corresponding to each service business option. Each service business option corresponds to a different service category of the current target service business, and each target business control corresponds to a type of target service business. Upon receiving a first selection operation on a target service option among the at least one service service options and an adjustment operation on a target quantity adjustment control, at least one second service associated with the current target service control is obtained, wherein the target service option is at least one.

[0035] When obtaining at least one second service associated with each target service control according to the corresponding first operation, a service pop-up window corresponding to the current target service control can be displayed for each target service control according to the corresponding first operation. Since each target service control corresponds to a type of target service, the service pop-up window corresponding to the current target service control can include at least one service option corresponding to the current target service, and can also include quantity adjustment controls for each service option. Furthermore, for each of the at least one service option, different service options correspond to different service categories of the current target service.

[0036] After displaying a service pop-up window that includes at least one service option and a quantity adjustment control for each service option, upon receiving a user's first selection operation on the target service option in the service pop-up window and an adjustment operation on the target quantity adjustment control corresponding to the target service option, at least one second service associated with the current target service control can be determined.

[0037] It should be noted that there is at least one target service option. Users can select at least one target service option from the service options corresponding to the current target service according to their own needs. For each selected target service option, the corresponding target quantity adjustment control can also be adjusted. For each target service option, there can be at least one second service, and the number of the corresponding second service is related to the number of the target quantity adjustment control. That is, when the number of the target quantity adjustment control is 1, the current target service option corresponds to one second service; when the number of the target quantity adjustment control is 2, the current target service option corresponds to two second service.

[0038] For example, if the target business control is a window cleaning control, the corresponding service pop-up window is displayed based on the first operation performed on the window cleaning control, such as... Figure 2 As shown, the service pop-up window at this time can include service options for cleaning 10 square meters of windows, 15 square meters of windows, and 25 square meters of windows. Among them, cleaning 10 square meters, 15 square meters, and 25 square meters of windows belong to different service categories. For each of the service options for cleaning 10 square meters, 15 square meters, and 25 square meters of windows, there can be quantity adjustment controls. For example, if the quantity adjustment control for the service option for cleaning 10 square meters of windows is 2, the quantity adjustment control for the service option for cleaning 15 square meters of windows is 1, and the quantity adjustment control for the service option for cleaning 25 square meters of windows is 1, it indicates that the window cleaning controls correspond to four second service options.

[0039] The above-described implementation process of this application, by displaying a service pop-up window including service options and quantity adjustment controls, allows users to make relevant selections and adjustments in the service pop-up window according to their needs, thereby determining at least one second service based on the user's selections and adjustments.

[0040] In an optional embodiment of this application, the order page further includes: a recipient list, a service address, and a service time. The recipient list includes at least one recipient whose profile information supports the combined service request. The profile information includes at least identification information and the resource consumption value corresponding to the combined service request. The step of combining the second service associated with each of the target service controls with the first service to generate the combined service request includes: In response to a second selection operation in the recipient list, the profile information corresponding to the target recipient is determined; Obtain the service resources corresponding to the combined service request, and determine the service resource allocation information corresponding to the combined service request based on the preset service resource allocation strategy and the service resources; Based on the first business service, the second service associated with each of the target business controls, the business resource allocation information, the profile information corresponding to the target recipient, the service address, and the service time, the combined business request is generated and the combined order page corresponding to the combined business request is displayed.

[0041] The order page corresponding to the first service may also include the service address and service time. After selecting the second service, the order page may also include a list of recipients, which includes brief information of at least one recipient that can support combined service requests.

[0042] When obtaining the service address, the system can either activate the location function based on the user's interaction with the address control on the order page to locate the first terminal and then use that location as the service address; or it can retrieve pre-stored address information based on the user's interaction with the address control and use that pre-stored address information as the service address. This pre-stored address information can be the address information the user previously entered when requesting services, address information pre-stored in notes or other applications, or frequently used address information for shopping, ordering food, booking rides, or other online activities. Alternatively, based on the user's interaction with the address control, an address input page can be displayed, allowing the user to enter their address information, which will then be used as the service address. Using the location of the first terminal or retrieving pre-stored address information ensures the speed of service address retrieval, while using the user's direct address input ensures accuracy. Other available methods can also be used to obtain the service address, but these will not be detailed here.

[0043] When obtaining service time, a time input page can be displayed based on the user's interaction with the time control on the order page. This allows the user to enter time information on the input page. The current time can also be obtained based on the user's interaction with the time control. Then, the service time is determined based on the current time and a preset time interval. Specifically, the service time is determined by extending the preset time interval from the current time. The preset time interval is pre-set, and the first terminal can display the preset time interval and the preset rules for determining the service time based on the preset time interval and the current time corresponding to the time control interaction through prompts. This allows users to understand the preset time interval and rules, facilitating them to select the appropriate time to interact with the time control according to their needs. Using the user to enter the time on the time input page ensures the accuracy of the service time acquisition. Obtaining the service time based on the preset time interval, the current time corresponding to the time control interaction, and the preset rules provides a convenient way to obtain the service time and simplifies the user's operation. Of course, other available methods can also be used to obtain the service time, which will not be listed or elaborated here.

[0044] When combining the second service associated with each target service control with the first service to generate a combined service request, it can receive the second selection operation performed by the user in the recipient list, such as... Figure 3As shown, the user's second selection operation determines the profile information of the target recipient, and then the target recipient is selected. The profile information in the recipient list includes identification information and the resource consumption value corresponding to the combined service request, and may also include other information about the recipient, such as the number of service orders, ratings, etc. The resource consumption value corresponding to the combined service request is the price information corresponding to the combined service request.

[0045] When combining the second service associated with each target business control with the first service to generate a combined business request, corresponding business resources can be obtained for the combined business request. After obtaining the business resources, the business resource allocation information corresponding to the combined business request can be determined according to a preset business resource allocation strategy and the business resources themselves. Here, the business resources can be coupons corresponding to the combined business request; that is, the above process can be: after obtaining the coupons corresponding to the combined business request, determine the coupons available for the combined business request according to a preset coupon allocation strategy and the coupons themselves.

[0046] Taking coupons corresponding to combined service requests as an example, this section describes how the allocation of business resources for combined service requests is determined based on a preset business resource allocation strategy and the available business resources. Coupons corresponding to combined service requests can include at least one of the following: coupons corresponding to the first service service, coupons corresponding to the second service service, combined coupons corresponding to the first and second service services, and pre-obtained available coupons. Coupon types include, but are not limited to, discount coupons for purchases over a certain amount, instant discount coupons, and first-order discounts. Coupons corresponding to the first service service, the second service service, and combined coupons corresponding to the first and second service services can be platform coupons, and pre-obtained available coupons can be platform coupons and / or merchant coupons. The preset business resource allocation strategy (preset coupon allocation strategy) can include using only one coupon with the highest discount, using fewer or equal numbers of coupons than the number of service services, using only one combined coupon, and not using combined coupons and coupons corresponding to the first service service simultaneously. Furthermore, when determining available coupons according to the preset coupon allocation strategy, the principle of maximizing the discount is followed.

[0047] It should be noted that after determining at least one second service based on the user's first operation, a prompt message can be output for both cases where the combination of the first service and at least one second service meets or does not meet the discount conditions. For example, if the combination of the first service and at least one second service does not meet the discount conditions, a prompt message can be output that placing another X order will result in a discount of Y yuan. If the combination of the first service and at least one second service meets the discount conditions, a prompt message can also be output that a discount of Z yuan has been applied, and placing another K order will result in a further discount of M yuan.

[0048] After determining the business resource allocation information corresponding to the combined service request and selecting the target recipient, the combined service request can be generated and the corresponding combined order page can be displayed based on the first service service, the second service service associated with each target service control, the business resource allocation information, the description information of the target recipient, the service address, and the service time. The specific process can be as follows: select the target recipient based on the identification information; determine the service details based on the first service service and the second service service associated with each target service control; if the service resource is a coupon, determine the price to be paid based on the business resource allocation information (coupons available in the combined service request) and the price information; and then generate the combined service request based on the service details, the price to be paid, the target recipient, the service address, and the service time. Providing the service time allows merchants to provide services on time, and the combined order page can also display the user's contact information, such as a mobile phone number, facilitating timely communication between merchants and users. For example, see... Figure 3 As shown, the target recipient (XXXX Technology Development Co., Ltd.) is selected based on the identification information corresponding to the target recipient. The service details are determined based on the first service (daily cleaning for 2 hours) and two second service services (window cleaning for 10 square meters each): daily cleaning for 2 hours + (window cleaning for 10 square meters) * 2. Based on the available coupons for the combined service request (a 15 yuan coupon for daily cleaning for 2 hours and a 10 yuan coupon for window cleaning for 20 square meters) and the price information of 190 yuan (the sum of the price of 110 yuan for daily cleaning for 2 hours and the price of 80 yuan for window cleaning for 20 square meters), the price to be paid is determined to be 165 yuan (190 yuan minus the 25 yuan discount). Then, a combined service request is generated based on the service details, the price to be paid, the target recipient, the service address (Unit 2, Room 302, XX Community), and the service time (9:00 AM on October 5th).

[0049] The above-described implementation process of this application, by determining the business resource allocation information and target recipient corresponding to the combined service request, determining the service details based on the first service and at least one second service, determining the price to be paid based on the business resource allocation information and price information, and generating the combined service request based on the service details, the price to be paid, the target recipient, the service address, and the service time, can ensure the integrity of the information in the combined service request.

[0050] In an optional embodiment of this application, obtaining the service resources corresponding to the combined service request includes: If the order page includes a first business resource corresponding to the first service business, in response to a third selection operation in the first business resource, a first target business resource is determined; For each target business control corresponding to the service business pop-up, if the service business pop-up also includes a second business resource corresponding to the service business option, in response to the fourth selection operation on the second business resource, the second target business resource corresponding to each target service business option is determined; For the case where the first service business is combined with the second service business associated with each of the target service controls, obtain the third target service resource; Based on the first target business resource, the second target business resource corresponding to each target business control, the third target business resource, and the pre-acquired available business resources, obtain the business resource corresponding to the combined business request.

[0051] When retrieving the business resources corresponding to a combined business request, if the order page includes the first business resource corresponding to the first service business, the first target business resource corresponding to the first service business can be determined based on the user's third selection action within the first business resource. Taking a coupon as an example, this process will be explained as follows: Figure 3 As shown, the order page displays a recommended coupon (a 15 yuan coupon). Based on the user's third selection of the recommended coupon, the recommended 15 yuan coupon is determined as the first target coupon corresponding to the first service. At this time, a prompt message indicating that the recommended coupon has been selected can be displayed on the order page.

[0052] For each target business control's corresponding service business pop-up, if the service business pop-up also includes a second business resource corresponding to the service business option, the second target business resource corresponding to each target service business option can be determined based on the user's fourth selection operation in the second business resource. Here, there is at least one target service business option, and the second business resource included in the service business pop-up can be a second business resource corresponding to at least one service business option. Furthermore, the corresponding initial price information can also be displayed for each service business option.

[0053] Taking coupons as an example, this process will be explained as follows: Figure 2 As shown, the current service pop-up is for window cleaning services, and it includes three service options: window cleaning for 10 square meters, 15 square meters, and 25 square meters. The price for the 10 square meter service is 40 yuan, the 15 square meter service is 60 yuan, and the 25 square meter service is 100 yuan. At the top of the pop-up, coupons corresponding to each of the three service options are displayed, such as a 5 yuan coupon for the 10 square meter service and a 10 yuan coupon for the 15 square meter service. Based on the user's fourth selection of both the 10 yuan coupon and the 5 yuan coupon (two coupons) for the target service option (window cleaning for 15 square meters), the corresponding coupon for the target service option is obtained.

[0054] It should be noted that if a certain service option does not meet the minimum purchase requirement for discounts or does not support the discount, the corresponding coupon will not be displayed. There must be at least one target service option. Not all target service options will have a discount. Also, if a coupon has already been claimed, its status can be changed from "available for claim" to "claimed".

[0055] In the above process, for each service pop-up window, when it corresponds to at least one second target service resource, since each service pop-up window corresponds to a target service control, at least one second target service resource can be determined based on at least one target service control.

[0056] For combinations of the first service business and the second service business associated with each target business control, a third target business resource can be obtained. That is, different third business resources can correspond to different service business combinations. Taking coupons as an example, this process is illustrated as follows: If the first service business is daily cleaning for 2 hours and the second service business is window cleaning for 10 square meters, then the coupon for the combination of the first and second service businesses is 10 yuan. If the first service business is daily cleaning for 2 hours and the second service business is wool carpet cleaning for 5 square meters, then the coupon for the combination of the first and second service businesses is 15 yuan.

[0057] After acquiring the first target business resource for the first service, the corresponding second target business resource for each target business control, and the third target business resource for the service combination, the first target business resource for the first service, the second target business resource for each target business control, the third target business resource, and the pre-acquired available business resources can be aggregated to obtain the business resources corresponding to the combined business request. That is, if the business resource is a coupon, coupons can be aggregated to obtain the coupons corresponding to the combined business request.

[0058] The above implementation process of this application, by aggregating the first target business resources, the second target business resources, the combined business resources, and the pre-acquired available business resources to generate the business resources corresponding to the combined business request, can ensure the integrity of business resource acquisition.

[0059] In an optional embodiment of this application, after determining the second target service resource corresponding to each target service option, the method further includes: For each of the aforementioned service pop-up windows, the resource details corresponding to the second target service resource are displayed at the target location corresponding to the target service option; In response to a second operation on the resource details corresponding to the current target service option, a resource pop-up window corresponding to the current target service option is displayed. The resource pop-up window includes the second service resource corresponding to the current target service option, and the second target service resource corresponding to the current target service option is selected. In response to the third operation performed within the resource pop-up, the second target service resource corresponding to the current target service option is redefined.

[0060] For each target business control's corresponding service business pop-up window, after determining the target service business option and the corresponding second target business resource, the resource details of the second target business resource can be displayed at the corresponding target location for each target service business option.

[0061] After displaying the resource details corresponding to the second target service resource, the system can receive a second operation performed by the user for the resource details corresponding to any target service option (the current target service option). In response to the user's second operation, a resource pop-up window corresponding to the current target service option is displayed. This pop-up window can include the second service resource corresponding to the current target service option, which in turn includes the second target service resource, and the second target service resource is selected. By displaying the resource pop-up window, users can clearly understand the status of the service resources corresponding to the current target service option and the service resources that the user has selected.

[0062] After displaying the resource pop-up window corresponding to the current target service option, the system can also receive a third action performed by the user within the pop-up window. This third action can be selection or deselection. Based on the user's third action, the system updates the second target service resource corresponding to the current target service option, allowing the user to select the appropriate service resource according to their needs. After updating the service resources, the system needs to redetermine the service resource allocation information corresponding to the combined service request, thereby updating the combined service request and combined order pages.

[0063] It should be noted that each second business resource in the resource pop-up window corresponds to a selection button. By activating the selection button, the second business resource can be selected or deselected. The following explanation uses a coupon as an example to illustrate this process.

[0064] For each target service control's corresponding service pop-up window, after determining the target service option and its corresponding second-target coupon, the discount details of the second-target coupon can be displayed in the corresponding target location for each target service option. For example, ... Figure 2 As shown, the current target service option (window cleaning for 10 square meters) has the following discount details: "Two coupons selected, 10 yuan discount applied." Based on the user's second action regarding the discount details, a pop-up window displaying the corresponding coupon for the current target service option should appear, such as... Figure 4 As shown, the coupon pop-up includes two 5-yuan coupons and one 10-yuan coupon, with both 5-yuan coupons selected. Based on the user's actions of deselecting one of the 5-yuan coupons and selecting the 10-yuan coupon in the pop-up, the coupon information for the current target service option can be updated. After updating the coupons, it is necessary to re-determine the coupons corresponding to the combined service request, and then update the combined service request itself.

[0065] The above implementation process of this application, by displaying a resource pop-up window, allows users to clearly understand the status of the business resources corresponding to the current target service business option and the business resources that the user has selected. By performing a third operation within the resource pop-up window, the second target business resource corresponding to the current target service business option is updated, making it convenient for users to select the corresponding business resources according to their needs.

[0066] In an optional embodiment of this application, the combined order page further includes: a virtual warehouse control, wherein the virtual warehouse control identifies the number of service transactions; the method further includes: In response to the fourth operation on the virtual warehouse control, a warehouse pop-up window is displayed. The warehouse pop-up window includes the reservation details corresponding to the first service business, the reservation details corresponding to each of the second service businesses, the modification control corresponding to each of the second service businesses, the resource consumption details corresponding to the combined service request, and the reservation payment control. In response to a fifth operation on a target modification control in at least one modification control, a service pop-up window corresponding to the second target service business corresponding to the target modification control is displayed; In response to the sixth operation in the service pop-up window corresponding to the second target service business, update the service pop-up window corresponding to the second target service business, the warehousing pop-up window, the combined order request, and the combined order page.

[0067] The combined order page also includes a virtual warehouse control, which can be a shopping cart control. The shopping cart control indicates the number of service services, such as displaying the total number of services corresponding to the cart in the upper right corner. By receiving a fourth operation performed by the user on the shopping cart control, a warehouse pop-up (i.e., a shopping cart pop-up) can be displayed. This pop-up can include reservation details for the first service service, reservation details for each second service service, resource consumption details for the combined service request, and a reservation payment control. It can also include modification controls for each second service service. The resource consumption details can be fee details. It should be noted that the reservation payment control is also displayed on the combined order page. By operating the reservation payment control, payment and reservation for the combined service request can be completed. By displaying the reservation payment control on both the combined order page and the shopping cart pop-up, two payment reservation payment paths can be provided.

[0068] When the service resource corresponding to the combined service request is a coupon and the combined service request meets the discount conditions and / or the coupon has been claimed, the cost details can include the price information before the discount (original price), discount details, and price information after the discount. The reservation details for the first service can include a thumbnail of the first service, the name of the first service (e.g., 2 hours of routine home cleaning), the original price of the first service, and the actual payment price for the first service (i.e., the discounted price). The reservation details for the second service can include a thumbnail of the second service, the name of the second service (e.g., 10 square meters of window cleaning), the original price of the second service, the actual payment price for the second service (i.e., the discounted price), the quantity of the second service, and the modification controls for the second service. The reservation details can be understood as the transaction details.

[0069] The cost details for a combined service request may include the price information before the discount, the discount details, and the price information after the discount. The price information before the discount includes the original price of the first service, the original price of the second service, and the sum of the original prices of the first and second services. The discount details include the total discounted price and the price corresponding to each discount. The price information after the discount includes the actual price paid after the discount.

[0070] For example, the shopping cart includes a first service of 2 hours of routine home cleaning and a second service of cleaning 10 square meters of windows (corresponding to a quantity of 2). The total quantity of services, 3, is displayed in the upper right corner of the shopping cart control. A fourth action by the user on the shopping cart control triggers a pop-up window, such as... Figure 5 As shown, the shopping cart pop-up includes transaction details for 2 hours of routine home cleaning (thumbnail of routine home cleaning, name, original price of 110 yuan and discounted price of 95 yuan), transaction details for 10 square meters of window cleaning (thumbnail of 10 square meters of window cleaning, name, quantity 2, original price of 80 yuan and discounted price of 70 yuan), the price before discount of 190 yuan, discount details (a total discount of 25 yuan, a 15 yuan coupon and two 5 yuan coupons), and the price information after discount (total 165 yuan).

[0071] It should be noted that when the shopping cart pop-up includes at least two second service businesses, these at least two second service businesses can correspond to the same or different service business pop-ups. That is, at least two second service businesses can correspond to the same or different target business controls. For example, if the shopping cart pop-up includes three second service businesses, namely cleaning 10 square meters of windows (corresponding to a quantity of 1), cleaning 15 square meters of windows (corresponding to a quantity of 1), and cleaning 5 square meters of wool carpet (corresponding to a quantity of 1), then cleaning 10 square meters of windows and cleaning 15 square meters of windows correspond to the window cleaning business control, and cleaning 5 square meters of wool carpet corresponds to the carpet cleaning business control. Among them, cleaning 10 square meters of windows and cleaning 15 square meters of windows belong to different categories of window cleaning, and therefore are two second service businesses.

[0072] After displaying the shopping cart pop-up, a fifth operation can be received on at least one target modification control. Based on the fifth operation, a service business pop-up corresponding to the second target service business corresponding to the target modification control can be displayed. A sixth operation from the user in the service business pop-up corresponding to the second target service business can be received. Based on the sixth operation performed by the user, the service business pop-up corresponding to the second target service business, the warehouse pop-up, the combined order request, and the combined order page can be updated.

[0073] It should be noted that the service pop-up corresponding to the target modification control can also include other second service services. For example, if the target modification control is the control for cleaning 10 square meters of windows (quantity 1), and the shopping cart pop-up also includes the second service service of cleaning 15 square meters of windows (quantity 1), since the window cleaning service control corresponds to the window cleaning service pop-up, the window cleaning service pop-up can be displayed through the fifth operation performed on the target modification control. This pop-up includes service options for cleaning 10 square meters, 15 square meters, and 25 square meters. By performing the sixth operation in the window cleaning service pop-up, the second service service can be modified. For example, the quantity for cleaning 10 square meters can be changed to 1, and the quantity for cleaning 15 square meters can be changed to 2. After modifying the second service service, the service pop-up corresponding to the second target service service can be updated, as can the shopping cart pop-up, the combined order request, and the combined order page.

[0074] The above implementation process of this application allows users to easily understand the details of their shopping cart by displaying a shopping cart pop-up window, and by modifying the second service business, it allows users to change their combined service requests without canceling the order, thus improving the user's ordering experience.

[0075] In an optional embodiment of this application, sending the combined service request to the server and receiving notification information from the server after successfully matching a target recipient based on the combined service request includes: The combined service request carrying the identification information of the target recipient is sent to the server, and the server sends the combined service request to the target recipient according to the identification information of the target recipient; When the target recipient receives the combined service request, it receives the notification information fed back by the server.

[0076] When the first terminal sends a combined service request to the server, it can send the combined service request carrying the identification information of the target recipient to the server. After receiving the combined service request carrying the identification information of the target recipient, the server sends the combined service request to the target recipient according to the identification information of the target recipient, which can realize the quick and effective search for the target recipient.

[0077] After receiving the combined service request sent by the server, the target recipient can send a response to the server confirming that the request has been received. Based on the response, the server can then send a notification to the first terminal.

[0078] The above-described implementation process of this application can quickly match the target recipient by sending a combined service request carrying the identification information of the target recipient to the server, and can determine the target recipient based on the user's selection by specifying the target recipient.

[0079] In an optional embodiment of this application, the method further includes: in response to a seventh operation on the target business control, displaying a service business details page corresponding to the target business control, the service business details page including at least one service business option, a detailed description of the service business option, and a preset control; and in response to an eighth operation on the preset control, displaying a service business pop-up window corresponding to the target business control.

[0080] After displaying the order page for the first service, a seventh operation can be received on at least one target service control. Based on the seventh operation performed by the user, the service details page corresponding to the target service control can be displayed. The service details page includes at least one service option, detailed descriptions of each service option, and preset controls. The service details page hides the share button and the coupon claim button. By performing an eighth operation on the reservation control, available coupons can be automatically claimed, and the service pop-up window corresponding to the target service control can be displayed. This allows for a jump from the service details page to the service pop-up window. The service details page focuses on introducing the service options, while the service pop-up window focuses on confirming the service based on the user's operation.

[0081] See Figure 6As shown, according to the seventh operation performed on the window cleaning service control (target service control), the window cleaning service details page is displayed. The window cleaning service details page includes three service options: window cleaning 10 square meters, window cleaning 15 square meters, and window cleaning 25 square meters. Each service option can include corresponding price information. Clicking on the window cleaning 10 square meters service option displays the corresponding details, including service content, fee information, user reviews, and frequently asked questions. In this embodiment, the reservation control can be an add-to-cart control. The eighth operation performed on the add-to-cart control automatically retrieves available coupons and displays the corresponding service pop-up window for the target service control.

[0082] The above implementation process of this application can display the service details page of the target business control, making it easier for users to understand the service business in detail. By providing a link between the service details page and the service pop-up window, the display can be redirected.

[0083] The above describes the overall implementation process of the first terminal-side business management method provided in this application embodiment. By displaying the order page of the first service business, based on the user's first operation on the target business control among at least one business control included in the order page, a second service business associated with the target business control that can be combined with the first service business is obtained. A combined service request is generated based on the first and second service businesses, and the combined service request is sent to the server. The server matches a target recipient that can receive the combined service request and receives a notification message from the server indicating a successful match. This allows for the addition of different related service businesses on the same order page through simple operations, saving users' manual operation costs. By combining multiple service businesses and sending a combined service request to the server, the combined service request is distributed to the same merchant terminal by the server in one go, avoiding the resource waste caused by multiple distributions of multiple service businesses by the server.

[0084] This application also provides a business management method applied to a server, such as... Figure 7 As shown, it includes: Step 701: Receive a combined service request sent by the first terminal, corresponding to a first service service and at least one second service service.

[0085] After generating a combined service request corresponding to a first service and at least one second service, the first terminal can send it to the server, which then receives the combined service request. Specifically, after displaying the order page for the first service, the first terminal receives a first operation from the user on a target service control among at least one service control displayed on the order page, obtains the second service associated with the target service control, and generates a combined service request corresponding to the first and second service services. The target service control is at least one, and the combined service request corresponds to at least one second service associated with the target service control.

[0086] Step 702: Send the combined service request to the target receiver, and receive the response information fed back by the target receiver after successfully receiving the combined service request instruction. The target receiver corresponds to the second terminal.

[0087] After receiving a combined service request, the server matches the target recipient among multiple recipients based on the combined service request. Here, the recipient can be understood as the service provider. For example, for cleaning service and window cleaning service, the recipient can be the merchant providing cleaning service and window cleaning service.

[0088] After successfully receiving the combined service request, the target recipient can send a response to the server. Upon receiving the response, the server determines that the target recipient can provide the service corresponding to the combined service request. The target recipient corresponds to the second terminal; that is, the target recipient receives the combined service request through the second terminal.

[0089] Step 703: Send a notification message to the first terminal indicating that the target receiver has been successfully matched.

[0090] After the server successfully matches the target recipient, it sends a notification message to the first terminal indicating that a successful match has been made. The notification message may include the target recipient's information. Upon receiving the notification message, the first terminal can display it in the graphical user interface so that the user is aware that a successful match has been made.

[0091] Optionally, receiving the combined service request sent by the first terminal, corresponding to a first service and at least one second service, includes: Receive the combined service request sent by the first terminal, which carries the identification information of the target receiver; Sending the combined service request to the target recipient includes: The combined service request is sent to the target recipient based on the identifier information of the target recipient carried in the combined service request.

[0092] When the first terminal sends a combined service request to the server, it can send the combined service request carrying the identification information of the target recipient to the server. After receiving the combined service request carrying the identification information of the target recipient, the server quickly finds the target recipient based on the identification information of the target recipient and sends the combined service request to the target recipient, which can realize the rapid sending of the combined service request.

[0093] The above describes the server-side service management method provided in this application embodiment. By receiving a combined service request from a first terminal corresponding to a first service and at least one second service, sending the combined service request to the target recipient, and sending a notification message to the first terminal indicating successful matching of the target recipient, it is possible to easily add different related service services on the same order page, combine multiple service services and send a combined service request to the server. The combined service request is then sent to the server to allocate multiple service services to the same merchant terminal at once, avoiding the resource waste caused by multiple allocations of multiple service services by the server. Furthermore, by sending a combined service request carrying the identification information of the target recipient to the server, it is possible to quickly match the target recipient and determine the target recipient based on the user's selection.

[0094] This application also provides a service management method applied to a second terminal, such as... Figure 8 As shown, it includes: Step 801: Receive a combined service request corresponding to a first service service and at least one second service service sent by a first terminal and forwarded by a server, wherein the second terminal corresponds to the target recipient of the combined service request.

[0095] The second terminal can receive a combined service request sent by the server, corresponding to a first service service and at least one second service service. The combined service request is generated by the first terminal and sent to the server. After receiving the combined service request, the server matches a target receiver that can receive the combined service request among at least one receiver. The second terminal corresponds to the target receiver, that is, the target receiver successfully receives the combined service request based on the second terminal.

[0096] Step 802: Send a response message to the server indicating that the combined service request has been successfully received.

[0097] After successfully receiving the combined service request, the second terminal sends a response to the server, so that the server can determine the target recipient that can provide the combined service based on the response, and the server sends a notification to the first terminal that the target recipient has been successfully matched.

[0098] The above is a service management method for the second terminal side provided in the embodiments of this application. By receiving a combined service request corresponding to a first service service and at least one second service service sent by the first terminal and forwarded by the server, multiple orders can be received at one time, saving allocation resources.

[0099] It should be noted that, for the sake of simplicity, the method embodiments are all described as a series of actions. However, those skilled in the art should understand that the embodiments of this application are not limited to the described order of actions, because according to the embodiments of this application, some steps can be performed in other orders or simultaneously. Secondly, those skilled in the art should also understand that the embodiments described in the specification are all preferred embodiments, and the actions involved are not necessarily required by the embodiments of this application.

[0100] This application embodiment also provides a business management device applied to a first terminal, which displays an order page for a first service business through a graphical user interface of the first terminal. The order page includes at least one business control, and each business control corresponds to a different category of service business, such as... Figure 9 As shown, the device includes: The first receiving module 901 is used to receive a first operation on the target business control in the at least one business control; The first processing module 902 is configured to, according to the first operation, obtain the second service associated with the target service control, and generate a combined service request corresponding to the first service service and the second service service, wherein the target service control is at least one, and the combined service request corresponds to the second service associated with at least one target service control; The second processing module 903 is used to send the combined service request to the server, receive the notification information fed back by the server after successfully matching the target receiver according to the combined service request, and display it in the graphical user interface, wherein the target receiver corresponds to the second terminal.

[0101] Optionally, the first processing module includes: The first acquisition submodule is used to acquire at least one second service associated with each target business control according to the corresponding first operation. The first generation submodule is used to combine the second service associated with each of the target service controls with the first service to generate the combined service request.

[0102] Optionally, the first acquisition submodule includes: The first display unit is used to display a service pop-up window corresponding to the current target service control according to the corresponding first operation for each target service control. The service pop-up window includes at least one service option and a quantity adjustment control corresponding to each service option. Each service option corresponds to a different service category of the current target service, wherein each target service control corresponds to a type of target service. The first acquisition unit is configured to acquire at least one second service associated with the current target service control when receiving a first selection operation on the target service option among the at least one service service options and an adjustment operation on the target quantity adjustment control, wherein the target service option is at least one.

[0103] Optionally, the order page further includes: a list of recipients, a service address, and a service time. The list of recipients includes brief information about at least one recipient that can support the combined service request. The brief information includes at least identification information and the resource consumption value corresponding to the combined service request. The first generation submodule includes: The first determining unit is configured to determine the profile information corresponding to the target receiver in response to a second selection operation in the receiver list. The second determining unit is used to obtain the service resources corresponding to the combined service request, and determine the service resource allocation information corresponding to the combined service request according to the preset service resource allocation strategy and the service resources. The generation unit is configured to generate the combined service request and display the combined order page corresponding to the combined service request based on the first service, the second service associated with each of the target service controls, the service resource allocation information, the profile information corresponding to the target recipient, the service address, and the service time.

[0104] Optionally, the second determining unit includes: The first determining subunit is configured to determine the first target business resource in response to a third selection operation in the first business resource when the order page includes the first business resource corresponding to the first service business. The second determining subunit is configured to, for each target service pop-up corresponding to the target service control, and in the case where the service pop-up further includes a second service resource corresponding to the service option, determine the second target service resource corresponding to each target service option in response to a fourth selection operation on the second service resource. The first acquisition subunit is used to acquire the third target service resource in the case of the combination of the first service service and the second service service associated with each of the target service controls; The second acquisition subunit is used to acquire the business resources corresponding to the combined business request based on the first target business resource, the second target business resource corresponding to each of the target business controls, the third target business resource, and the pre-acquired available business resources.

[0105] Optionally, the second determining unit further includes: The first display subunit is configured to, after the second determining subunit determines the second target service resource corresponding to each target service option, display the resource details corresponding to the second target service resource in the target position corresponding to the target service option for each service pop-up window; The second display subunit is used to display a resource pop-up window corresponding to the current target service option in response to a second operation on the resource details corresponding to the current target service option. The resource pop-up window includes the second service resource corresponding to the current target service option, and the second target service resource corresponding to the current target service option is in a selected state. The third determining subunit is used to re-determine the second target service resource corresponding to the current target service option in response to the third operation performed in the resource pop-up window.

[0106] Optionally, the combined order page further includes: a virtual warehouse control, wherein the virtual warehouse control identifies the number of service transactions; the device further includes: The first display module is used to display a warehouse pop-up window in response to the fourth operation on the virtual warehouse control. The warehouse pop-up window includes the reservation details corresponding to the first service business, the reservation details corresponding to each of the second service businesses, the modification control corresponding to each of the second service businesses, the resource consumption details corresponding to the combined service request, and the reservation payment control. The second display module is used to display a service pop-up window corresponding to the second target service business corresponding to the target modification control in response to a fifth operation on the target modification control in at least one modification control; The update module is used to respond to the sixth operation in the service pop-up window corresponding to the second target service business, update the service pop-up window corresponding to the second target service business, the warehousing pop-up window, the combined order request, and the combined order page.

[0107] Optionally, the second processing module includes: The sending submodule is used to send the combined service request carrying the identification information of the target recipient to the server, and the server sends the combined service request to the target recipient according to the identification information of the target recipient; The first receiving submodule is used to receive the notification information fed back by the server when the target receiver receives the combined service request.

[0108] Optionally, the device may also include: The receiving and display module is used to respond to the seventh operation on the target business control and display the service business details page corresponding to the target business control. The service business details page includes at least one service business option, a detailed description of the service business option, and preset controls. The third display module is used to display the service pop-up window corresponding to the target service control in response to the eighth operation on the preset control.

[0109] This application also provides a business management device applied to a server, such as... Figure 10 As shown, it includes: The second receiving module 1001 is used to receive a combined service request sent by the first terminal, which corresponds to a first service service and at least one second service service. The third processing module 1002 is used to send the combined service request to the target receiver and receive the response information fed back by the target receiver after successfully receiving the combined service request instruction. The target receiver corresponds to the second terminal. The first feedback module 1003 is used to send a notification message to the first terminal indicating that the target receiver has been successfully matched.

[0110] Optionally, the second receiving module includes: The second receiving submodule is used to receive the combined service request sent by the first terminal, which carries the identification information of the target receiver; The third processing module is further used for: The combined service request is sent to the target recipient based on the identifier information of the target recipient carried in the combined service request.

[0111] This application also provides a service management device for use in a second terminal, such as... Figure 11 As shown, it includes: The third receiving module 1101 is used to receive a combined service request corresponding to a first service service and at least one second service service sent by a first terminal and forwarded by a server, wherein the second terminal corresponds to the target recipient of the combined service request. The second feedback module 1102 is used to send a response message to the server indicating that the combined service request has been successfully received.

[0112] As the device embodiment is basically similar to the method embodiment, the description is relatively simple, and relevant parts can be found in the description of the method embodiment.

[0113] This application also provides an electronic device, including: One or more processors; and One or more machine-readable media having instructions stored thereon, which, when executed by the one or more processors, cause the electronic device to perform the methods described in the embodiments of this application.

[0114] This application also provides one or more machine-readable media storing instructions that, when executed by one or more processors, cause the processors to perform the methods described in this application.

[0115] The various embodiments in this specification are described in a progressive manner, with each embodiment focusing on the differences from other embodiments. The same or similar parts between the various embodiments can be referred to each other.

[0116] Those skilled in the art will understand that embodiments of this application can be provided as methods, apparatus, or computer program products. Therefore, embodiments of this application can take the form of entirely hardware embodiments, entirely software embodiments, or embodiments combining software and hardware aspects. Furthermore, embodiments of this application can take the form of computer program products implemented on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer-usable program code.

[0117] This application describes embodiments with reference to flowchart illustrations and / or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of this application. It should be understood that each block of the flowchart illustrations and / or block diagrams, and combinations of blocks in the flowchart illustrations and / or block diagrams, can be implemented by computer program instructions. These computer program instructions can be provided to a processor of a general-purpose computer, special-purpose computer, embedded processor, or other programmable data processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal device, generate instructions for implementing the flowchart illustrations. Figure 1 One or more processes and / or boxes Figure 1 A device that provides the functions specified in one or more boxes.

[0118] These computer program instructions may also be stored in a computer-readable storage medium that can direct a computer or other programmable data processing terminal device to operate in a particular manner, such that the instructions stored in the computer-readable storage medium produce an article of manufacture including instruction means, which are implemented in a process Figure 1 One or more processes and / or boxes Figure 1 The function specified in one or more boxes.

[0119] These computer program instructions can also be loaded onto a computer or other programmable data processing terminal equipment, causing a series of operational steps to be performed on the computer or other programmable terminal equipment to produce a computer-implemented process, thereby providing instructions that execute on the computer or other programmable terminal equipment for implementing the process. Figure 1 One or more processes and / or boxes Figure 1 The steps of the function specified in one or more boxes.

[0120] Although preferred embodiments of the present application have been described, those skilled in the art, upon learning the basic inventive concept, can make other changes and modifications to these embodiments. Therefore, the appended claims are intended to be interpreted as including the preferred embodiments as well as all changes and modifications falling within the scope of the embodiments of the present application.

[0121] Finally, it should be noted that in this document, relational terms such as "first" and "second" are used only to distinguish one entity or operation from another, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Furthermore, the terms "comprising," "including," or any other variations thereof are intended to cover non-exclusive inclusion, such that a process, method, article, or terminal device that comprises a list of elements includes not only those elements but also other elements not expressly listed, or elements inherent to such a process, method, article, or terminal device. Without further limitations, an element defined by the phrase "comprising one..." does not exclude the presence of other identical elements in the process, method, article, or terminal device that includes said element.

[0122] The above provides a detailed description of a business management method and apparatus provided in this application. Specific examples have been used to illustrate the principles and implementation methods of this application. The description of the above embodiments is only for the purpose of helping to understand the method and core ideas of this application. At the same time, for those skilled in the art, there will be changes in the specific implementation methods and application scope based on the ideas of this application. Therefore, the content of this specification should not be construed as a limitation of this application.

Claims

1. A business management method applied to a server, characterized in that, The method includes: The system receives a combined service request sent by a first terminal. The combined service request corresponds to a first service service and at least one second service service, and includes a service address, service time, and identification information of a target receiver. The second service service is a service service that can be combined with the first service service. The identification information of the target receiver is information determined in response to a selection operation by the user corresponding to the first terminal in a receiver list. It is used to indicate the receiver selected by the user corresponding to the first terminal from at least one receiver that can support the combined service request. The receiver list includes at least one receiver that can support the combined service request. Based on the identification information of the target recipient, the combined service request is sent to the second terminal corresponding to the target recipient, so that the first service service and the at least one second service service are uniformly executed by the target recipient based on the service address and the service time; The system sends a notification to the first terminal indicating that a successful match with the target recipient has been achieved.

2. The method according to claim 1, characterized in that, The list of recipients includes brief information on at least one recipient that can support the combined service request. The brief information includes at least the identification information and the resource consumption value corresponding to the combined service request.

3. The method according to claim 2, characterized in that, The combined service request also includes service resource allocation information, which indicates the resource preferential treatment of the combined service request; The resource consumption value in the description information indicates the total amount of resources, without discounts, corresponding to the combined service request; The business resource allocation information is determined based on a preset business resource allocation strategy and the business resources corresponding to the combined business request. The service resources corresponding to the combined service request are determined based on the first target service resources corresponding to the first service service, the second target service resources corresponding to each of the second service services, the third target service resources, and the pre-acquired available service resources. The third target service resources are service resources determined based on the combination of the first service service and the at least one second service service.

4. The method according to claim 3, characterized in that, The step of sending the combined service request to the second terminal corresponding to the target recipient based on the identifier information of the target recipient includes: Based on the identification information of the target recipient, the combined service request, including the first service, the at least one second service, the service resource allocation information, the profile information corresponding to the target recipient, the service address, and the service time, is sent to the second terminal. The resource consumption value and the business resource allocation information in the introduction information are used to determine the price to be paid for the combined business request.

5. The method according to claim 3 or 4, characterized in that, The service resources corresponding to the combined service request can be changed in the graphical user interface of the first terminal. The change of the service resources corresponding to the combined service request includes the reselection of the second target service resource corresponding to the second service service. The service resource allocation information is updated based on changes in the service resources corresponding to the combined service request.

6. The method according to any one of claims 1 to 4, characterized in that, The combined service request can be modified in the graphical user interface of the first terminal, and the modification of the combined service request includes modification of the at least one second service.

7. The method according to any one of claims 2 to 4, characterized in that, The profile information also includes the recipient's historical data, which includes at least one of the number of service orders and ratings.

8. The method according to any one of claims 1 to 4, characterized in that, The step of sending a notification message to the first terminal about a successful match with the target recipient includes: Receive response information from the target receiver via the second terminal, indicating that the combined service request has been successfully received; Based on the response information, if it is determined that the target recipient supports providing the combined service corresponding to the combined service request, a notification message carrying the identification information of the target recipient is sent to the first terminal to trigger the graphical user interface of the first terminal to display the identification information of the target recipient.

9. A business management device applied to a server, characterized in that, The device includes: A receiving module is configured to receive a combined service request sent by a first terminal. The combined service request corresponds to a first service service and at least one second service service, and includes a service address, service time, and identification information of a target receiver. The second service service is a service service that can be combined with the first service service. The identification information of the target receiver is information determined in response to a selection operation by the user corresponding to the first terminal in a receiver list. It is used to indicate the receiver selected by the user corresponding to the first terminal from at least one receiver that can support the combined service request. The receiver list includes at least one receiver that can support the combined service request. The sending module is configured to send the combined service request to the second terminal corresponding to the target recipient according to the identification information of the target recipient, so that the first service service and the at least one second service service are uniformly executed by the target recipient based on the service address and the service time; The feedback module is used to send a notification message to the first terminal indicating that the target receiver has been successfully matched.

10. An electronic device, characterized in that, It includes a processor, a memory, and a program or instructions stored in the memory and executable on the processor, wherein the program or instructions, when executed by the processor, implement the steps of the business management method as described in any one of claims 1 to 8.

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