A data processing method, apparatus, device, and medium
By conducting risk assessment and text search processing on the business text data of the intelligent response system, and utilizing standard databases and knowledge graphs, the problem of generating abnormal information by the intelligent response system was solved, thereby improving the security and controllability of the text data.
CN122242496APending Publication Date: 2026-06-19TENCENT TECHNOLOGY (SHENZHEN) CO LTD
Patent Information
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- TENCENT TECHNOLOGY (SHENZHEN) CO LTD
- Filing Date
- 2024-12-18
- Publication Date
- 2026-06-19
Smart Images
Figure CN122242496A_ABST
Abstract
This application provides a data processing method, apparatus, device, and medium. The method includes: acquiring a first text containing business text data; performing a risk assessment on the first text to obtain a risk category result corresponding to the first text; if the risk category result is a first risk category, acquiring keywords of the business text data and searching for the keywords in a standard database; if a request text matching the keywords is found in the standard database, determining the feedback text corresponding to the request text as the business processing result corresponding to the business text data; if no request text matching the keywords is found in the standard database, performing text search processing on the business text data in a target knowledge graph to obtain a business processing result matching the business text data. Implementing this application embodiment can improve the security of text data.
Need to check novelty before this filing date? Find Prior Art