Customer service agent graphical user interface for electronic devices

CN309492016SActive Publication Date: 2025-09-12JINGDONG ALLIANZ GENERAL INSURANCE CO LTD
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Patent Information

Application Number
CN202430547032.8
Authority / Receiving Office
CN · China
Patent Type
Designs(China)
Current Assignee / Owner
Filing Date
2024-08-28
Publication Date
2025-09-12
Estimated Expiration
2039-08-28

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Abstract

1. Name of the product of this design: Customer service intelligent graphical user interface for electronic devices. 2. Purpose of this design product: for use in an electronic device. 3. The key design point of this design product lies in the graphical user interface. 4. The picture or photo that best illustrates the key points of the design: Design 1 changing state diagram 1. 5. Omit the rear view, left view, right view, top view and bottom view of each design. 6. Designate Design 1 as the base design. 7. Purpose of graphical user interface: used for interface display and human-computer interaction of customer service agents. 8. Description of the changing state of the graphical user interface: Taking the Design 1 main view as the basis, click the "AI Information Assistant" icon in the lower right corner of the Design 1 main view to jump to the Design 1 changing state diagram 1; click "Block greetings and other irrelevant fields" in the "AI Information Assistant" pop-up window in the Design 1 changing state diagram 1 to jump to the Design 1 changing state diagram 2. The Design 1 Main View Reference Drawing is the reference drawing of the Design 1 Main View, and the Design 1 Change State Reference Drawing 1‑2 is the reference drawing of the Design 1 Change State Drawing 1‑2. Taking the Design 2 main view as the basis, click the "AI Information Assistant" icon in the lower right corner of the Design 2 main view to jump to the Design 2 change state diagram 1; click "Show all question answers" in the "AI Information Assistant" pop-up window in the Design 2 change state diagram 1 to jump to the Design 2 change state diagram 2; click any question in the "AI Information Assistant" pop-up window in the Design 2 change state diagram 2 to jump to the Design 2 change state diagram 3. The Design 2 Main View Reference Drawing is the reference drawing for the Design 2 Main View, and the Design 2 Change State Reference Drawing 1‑3 is the reference drawing for the Design 2 Change State Drawing 1‑3. Taking the Design 3 main view as the reference, click the "AI Information Assistant" icon in the lower right corner of the Design 3 main view to jump to the Design 3 change state diagram 1; click "Size" and / or "Material" in the "AI Information Assistant" pop-up window in the Design 3 change state diagram 1 to jump to the Design 3 change state diagram 2; click "Suitable for Me" in the "AI Information Assistant" pop-up window in the Design 3 change state diagram 2 to jump to the Design 3 change state diagram 3. The Design 3 Main View Reference Drawing is the reference drawing of the Design 3 Main View, and the Design 3 Change State Reference Drawing 1‑3 is the reference drawing of the Design 3 Change State Drawing 1‑3. Taking the Design 4 main view as the benchmark, click the "AI Information Assistant" icon in the lower right corner of the Design 4 main view to jump to the Design 4 Change State Diagram 1; click "Ask for Me" in the "AI Information Assistant" pop-up window in the Design 4 Change State Diagram 1 to jump to the Design 4 Change State Diagram 2; after uploading the picture in the "+" area in the "AI Information Assistant" pop-up window in the Design 4 Change State Diagram 2, jump to the Design 4 Change State Diagram 3, which can automatically identify the problem; click any question in the "AI Information Assistant" pop-up window in the Design 4 Change State Diagram 3 to jump to the Design 4 Change State Diagram 4 and automatically generate a related question and answer dialogue. The Design 4 Main View Reference Drawing is the reference drawing for the Design 4 Main View, and the Design 4 Change State Reference Drawing 1‑4 is the reference drawing for the Design 4 Change State Drawing 1‑4. Taking the Design 5 main view as the benchmark, click the "AI Information Assistant" icon in the lower right corner of the Design 5 main view to jump to the Design 5 change state diagram 1; click "Ask for me" in the "AI Information Assistant" pop-up window in the Design 5 change state diagram 1 to jump to the Design 5 change state diagram 2; after entering or pasting other product links in the "Paste Product Link" area in the "AI Information Assistant" pop-up window in the Design 5 change state diagram 2, click "Paste and Smart Compare" to jump to the Design 5 change state diagram 3 for product comparison; click the return button in the upper right corner of the "AI Information Assistant" pop-up window in the Design 5 change state diagram 3 to jump to the Design 5 change state diagram 4. In the Design 5 change state diagram 4, you can continue to enter or paste other product links, and click "Paste and Smart Compare" to jump to the Design 5 change state diagram 5 for multiple product comparison. The Design 5 Main View Reference Drawing is the reference drawing of the Design 5 Main View, and the Design 5 Change State Reference Drawing 1‑5 is the reference drawing of the Design 5 Change State Drawing 1‑5. The “XX” in each view represents text and / or numbers.
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