A system and method for managing interactive communication

Abstract

A system for managing interactive communication includes user devices linked to users, member devices linked to members, an interactive user interface module coupled with the user devices, and a content management module coupled with the member devices. A communication module establishes network communication among the user devices, member devices, interactive user interface module, and content management module. Member devices are configured to pair with user devices. The content management module handles various interactive content types to be displayed by the interactive user interface module on user devices, either automatically or in response to user haptic interactions. Further, a method for managing communication is also provided.

Description

A SYSTEM AND METHOD FOR MANAGING INTERACTIVE COMMUNICATIONTechnical Field

[0001] The present invention generally relates to communication technologies and in particular to a system and method to manage communication between one or more users having disability or an elderly person and their family members and loved ones.Background

[0002] As most people grow older or due to some disability it becomes difficult for them to effectively communicate with others. Elderly individuals oftentimes face communication hurdles due to sensory changes like hearing loss, failing eyesight, or an inability to express their thoughts to others. Alzheimer's Disease and other forms of dementia can dramatically affect a senior's ability to speak and communicate. The neurological effects of dementia can impact one's ability to understand and process language and speech. Some older people have conditions that can impair their capacity to communicate, for example, stroke, COPD, dementia and hearing impairments. There are also less obvious symptoms and conditions that can affect communication with our patients particularly when they are unwell.

[0003] Due to such issues, communication with elderly people becomes a challenge. This has resulted in increased isolation of the elderly people. Digital technology can massively increase someone’s reach but is challenging to operate with dementia and limited eyesight.

[0004] In the era of technology, with the increase in functions and consequently, complexity of operation of communication devices, elderly people feel left out and cut off from the current generation. Since, the old people are left with abundance of free time, they are keen to spend it with their loved ones. This time can be spent well by passing along wisdom, reflecting on a lifetime of experiences, taking on new perspectives, and continuing to grow and be engaged with the community. As per the statistics, 456,000 Australians live in residential aged care, home care, transition care or short-term restorative care and 1.4m Americans live in nursing homes. It would be of great help to the elderly if there was a way to easy their communication with their loved ones and family members, without depending on aged care workers assistance.

[0005] The existing communication solutions for elderly people have a number of shortcomings such as lot of icons to navigate to start the conversation, lot of unwanted features, standard audio and / or visual alerts, standard icons & words, vulnerable to spam calls, health hazards due to near proximity of communication devices to do conversations, battery issues. Furthermore, existing solutions provides standard noise cancellation functionality which jeopardize experience of real-time environment during conversations, they have complex repair procedure, they need high network bandwidth is required to facilitate seamless conversation.

[0006] Therefore, there is a need for a computer system and computer-implemented method to provide a simplified interactive experience to an old age user, thereby enabling the user to communicate with family, loved ones and caregivers, in their old age. There is a need for solution which enable to interact with people needing care without travelling to their place, check their medications routine remotely without depending on the person under care to initiate / switch on a device etc.

[0007] Any discussion of the background art throughout the specification should in no way be considered as an admission that such background art is prior art nor that such background art is widely known or forms part of the common general knowledge in the field in Australia or worldwide.Summary

[0008] According to a first aspect of the present invention, there is provided a system for managing interactive communication. The system comprises one or more user devices associated with one or more users and one or more member devices associated with one or more members. An interactive user interface module is coupled with the one or more user devices, and a content management module is coupled with the one or more member devices. A communication module is configured to establish communication through a communication network between the one or more user devices, the one or more member devices, the interactive user interface module, and the content management module. The one or more member devices are configured to be paired with the one or more user devices. The content management module manages one or more types of interactive content to be displayed on the one or more user devices by the interactive user interface module. The interactive user interfacemodule displays the content automatically or in response to haptic interaction by the one or more users.

[0009] In accordance with an embodiment of the present invention, the one or more users include, but not limited to, elderly individuals, disabled persons, individuals in rehab, and those requiring personal care. Each of the one or more user device includes, but not limited to, a processor, memory, display, camera hardware, microphone, and a media library, which may be stored locally or at a remote location associated with each of the one or more user's account.

[0010] In accordance with another embodiment of the present invention, the one or more user devices include, but not limited to, an audio module configured to optimize audio input and / or output based on the speaking and listening limitations of the one or more users. Preferably, the audio module also reduces unwanted background noise and captures desired sounds surrounding the one or more users.

[0011] In accordance with yet another embodiment of the present invention, the one or more user devices include a video module that optimizes video compression, captures haptic interactions, optimizes display of video for one or more members based on the visual or cognitive impairments of the one or more users, and suppresses jitters or artifacts during video transmission. This module is also configured to capture facial expressions of the one or more users to analyse stress levels and notify one or more members on their one or more member devices.

[0012] In accordance with another embodiment of the present invention, the one or more user devices comprise a remote management module that allows remote users to monitor and diagnose the functioning of the one or more user devices.

[0013] In accordance with another embodiment of the present invention, the one or more user devices include a plurality of biometric sensors that collect physiological data such as heart rate, skin temperature, and galvanic skin response from the users, and send this data to the content management module associated with the one or more member devices.

[0014] In another embodiment, the one or more user devices comprises a voice recognition module that enables one or more users to interact with the interactive userinterface module through voice commands. This module is adapted to understand and respond to a variety of accents and speech impairments.

[0015] In accordance with an embodiment of the present invention, the one or more members include, but not limited to, caregivers, healthcare professionals, friends, family members, and volunteers. Each of the one or more member devices, includes a processor, memory, display, camera hardware, microphone, and a media library, potentially stored locally or remotely.

[0016] In accordance with an embodiment of the present invention, the one or more member devices are configured to be paired with the one or more user devices using QR codes, mobile number links, voice prompts, or URL links.

[0017] In accordance with an embodiment of the present invention, the content management module schedules audio and / or video calls with the one or more users by using the one or more member devices. Preferably, the one or more users automatically or through haptic interaction using the interactive user interface module answer these scheduled calls.

[0018] In accordance with an embodiment of the present invention, the one or more types of interactive content is, but not limited to, audio and / or video and / or image and / or live streaming and / or medication schedule and / or information message and / or personal message.

[0019] In accordance with an embodiment of the present invention, the content management module personalizes and dynamically customizes the one or more types of interactive content based on the preferences, interaction history, and real-time behaviour analysis of the one or more users, as well as their detected physiological states. Further, the interactive user interface module automatically adjusts its display of interactive content based on detected environmental conditions such as ambient light, noise levels, and temperature.

[0020] In accordance with an embodiment of the present invention, the interactive user interface module is capable of displaying augmented reality (AR) or virtual reality (VR) content, and wherein the interactive user interface module is further configured to adapt the display of such content based on the environment conditions around the oneor more users and haptic interaction of the one or more users with the one or more user devices.

[0021] In accordance with an embodiment of the present invention, the content management module is further configured to employ machine learning models to personalize the delivery of content based on each of the one or more user’s preferences, interaction history, and real-time user behaviour analysis.

[0022] In accordance with an embodiment of the present invention, the system is configured to integrate with other digital platforms and systems, including but not limited to smart home devices, healthcare management systems, and educational platforms.

[0023] According to a second aspect of the present invention, there is provided a method for managing interactive communication. The method comprises the steps of providing one or more user devices to one or more users and one or more member devices to one or more members, coupling an interactive user interface module with the one or more user devices, and a content management module with the one or more member devices. The method also includes a step of providing a communication module that establishes communication between the one or more user devices, one or more member devices, the interactive user interface module, and the content management module through a communication network. Additionally, the method comprises as step of pairing the one or more member devices with the one or more user devices, managing one or more types of interactive content by the content management module to be displayed on the one or more user devices via the interactive user interface module, and configuring the interactive user interface module to display the one or more types of interactive content either automatically or in response to haptic interaction by the one or more users.

[0024] In accordance with an embodiment of the present invention, the method further comprises a step of scheduling one or more audio and / or video calls by the one or more members with the one or more users by using the one or more member devices linked with the content management module.

[0025] In accordance with another embodiment of the present invention, the method further comprises a step of automatically answering the scheduled one or more audioand / or video calls by the one or more users using the interactive user interface module coupled with the one or more user devices.

[0026] In accordance with another embodiment of the present invention, the method further comprises a step of answering the scheduled one or more audio and / or video calls through haptic interaction with the interactive user interface module by the one or more users using the one or more user devices. Preferably, the one or more types of interactive content including audio, video, image, live streaming, medication schedule, information message, and personal message by the content management module to be displayed by the interactive user interface module on the one or more user devices.

[0027] In accordance with another embodiment of the present invention, the method further comprises a step of optimizing audio input and / or output in accordance with the speaking and / or listening limitations of the one or more users by an audio module in the one or more user devices. Further, the method comprises a step of reducing unwanted background noise and capturing desired sounds around the one or more users using the audio module of the one or more user devices.

[0028] In accordance with another embodiment of the present invention, the method further comprises a step of optimizing display of video of one or more members in accordance with eyesight or cognitive impairments of the one or more users by a video module in the one or more user devices. Further, the method comprises a step of optimizing video compression by the video module in the one or more user devices.

[0029] In accordance with another embodiment of the present invention, the method further comprises a step of capturing haptic interactions of the one or more users by the video module in the one or more user devices. Further, the method comprises a step of suppressing jitters or artefacts during video transmission to the one or more member devices from the one or more user devices.

[0030] In accordance with another embodiment of the present invention, the method further comprises a step of capturing facial expressions of the one or more users by the video module. Further, the step of capturing facial expressions comprises a step of analysing stress levels of the one or more users and notifying the one or more members on their one or more member devices.

[0031] In accordance with another embodiment of the present invention, the method further comprises a step of providing access to one or more remote users to monitor functioning of the one or more user devices, diagnose issues in functioning of the one or more user devices using a remote management module in the one or more user devices.

[0032] In accordance with another embodiment of the present invention, the method further comprises a step of collecting physiological data from the one or more users, including but not limited to heart rate, skin temperature, and galvanic skin response by a plurality of biometric sensors associated with the one or more user devices and sending the physiological data to the content management module associated with the one or more member devices.

[0033] In accordance with another embodiment of the present invention, the method further comprises a step of customising the one or more types of interactive content dynamically in response to the detected physiological states of the one or more users.

[0034] In accordance with another embodiment of the present invention, the method further comprises a step of automatically adjusting its display of one or more types of interactive content based on environmental conditions detected by a plurality of sensors associated with the one or more user devices. Preferably, the environmental conditions include adjustments for ambient light, noise levels, and temperature.

[0035] In accordance with another embodiment of the present invention, the method further comprises a step of personalizing the one or more types of interactive content based on preferences, interaction history, and real-time behaviour analysis of the one or more users captured by the one or more user devices.

[0036] In accordance with another embodiment of the present invention, the method further comprises a step of pairing the one or more member devices with the one or more user devices by using QR code, mobile number link, voice prompt, or URL link.

[0037] According to a third aspect of the invention there is provided a computer system to provide an interactive experience to a user, the computer system being connected with a communication network. The computer system comprises an audio and / or visual input configured to receive an audio / video of the user, an audio output configured to provide an audio, a user interface, a memory unit configured to storemachine-readable instructions, and a processor operably connected with the memory unit, the audio and / or visual input, the audio output, the user interface, the processor obtaining the machine-readable instructions from the memory unit, and being configured by the machine-readable instructions to receive a notification from member device held by one or more member of family / or friend, establish a connection between the computer system automatically with the member device and receive a first audio and / or video from user using the audio and / or visual input, send the first audio and / or video of the user in response to the received notification, receive a second audio and / or video of the one or more member of family / or friend using the member device. Further, the audio output is configured to provide the received second audio from the one or more member of family / or friend. Furthermore, the user interface is configured to display a live video of the one or more member of family / or friend and / or the user.

[0038] The processor is further configured to receive the first audio / video of the user and determine a voice stress and / or face stress of the user based on a variation in the received first audio / video.

[0039] The processor is configured to disconnect the connection between the computer system with the member device based on the determined voice stress and / or face stress of the user.

[0040] The processor is configured to receive an audio and / or visual command from the user, indicative of the disconnection from the member device, using the user interface and / or the audio and / or visual input; and disconnect the connection between the computer system with the member device.

[0041] The processor, in response to the received notification, is configured to facilitate an audio and / or visual alert indicative of the incoming notification, using the audio output and / or the user interface for the user.

[0042] The notification is representative of a request for an audio call and / or video call from the member of family / or the friend.

[0043] The processor is further configured to receive an input from the user using the user interface to schedule a timely audio call and / or video call with the one or more member of family / or friend.

[0044] The computer system further comprises a stand adapted provide an incline platform positioning the audio and / or visual input and the user interface towards the user.

[0045] The computer system further comprises audio filter and audio amplifier to enhance a clarity of the first audio received from the user.

[0046] The audio input is configured to capture background sounds without capturing disruptive clicks / pops and audio artefacts.

[0047] The computer system further comprises a power source configured to supply power to the computer system to operate the audio and / or visual input, the audio output, the user interface, the memory unit, and the processor.

[0048] According to a fourth aspect of the invention there is provided a computer implemented method to provide an interactive experience to a user. The method being implemented on a device that includes a processor executing machine-readable instructions obtained from a memory unit, when executed, perform the computer- implemented method. The computer-implemented method comprising steps of receiving a notification from one or more member of family / or friend, establishing a connection between the user automatically with the one or more member of family / or friend; and receiving a first audio and / or video from the user, sending the first audio and / or video of the user in response to the received notification, receiving a second audio and / or video of the one or more member of family / or friend, providing the received second audio from the one or more member of family / or friend, and displaying a live video of the one or more member of family / or friend and / or the user.

[0049] In accordance with another embodiment of the present invention, the method further comprises a step of receiving the first audio / video of the user and determine a voice stress and / or face stress of the user based on a variation in the received first audio / video.

[0050] In accordance with another embodiment of the present invention, the method further comprises a step of disconnecting the connection between the user with the one or more member of family / or friend based on the determined voice stress and / or face stress of the user.

[0051] In accordance with another embodiment of the present invention, the method further comprises a step of receiving an audio and / or visual command from the user, indicative of the disconnection from the one or more member of family / or friend, and disconnecting the connection between the user with the one or more member of family / or friend.

[0052] In accordance with another embodiment of the present invention, the method, in response to the received notification, further comprising step of facilitating an audio and / or visual alert indicative of the incoming notification for the user. Preferably, the notification is representative of a request for an audio call and / or video call from the member of family / or the friend.

[0053] In accordance with another embodiment of the present invention, the method further comprises a step of receiving an input from the user to schedule a timely audio call and / or video call with the one or more member of family / or friend.

[0054] In accordance with another embodiment of the present invention, the method further comprises a step of providing a stand adapted provide an incline platform positioning the device facing an audio and / or visual input and a user interface towards the user.

[0055] In accordance with another embodiment of the present invention, the method further comprises a step of providing an audio filter and an audio amplifier to enhance a clarity of the first audio received from the user.

[0056] In accordance with another embodiment of the present invention, the method further comprises a step of capturing background sounds without capturing disruptive clicks / pops and audio artefacts.

[0057] In accordance with another embodiment of the present invention, the method further comprises a step of providing a power source configured to supply power to the device to operate the audio and / or visual input, the audio output, the user interface, the memory unit, and the processor.Brief Description of Drawings

[0058] At least one example of the invention will be described with reference to the accompanying drawings, in which:

[0059] Figure 1 illustrates an environment of computing devices to which embodiments of the present invention may be implemented;

[0060] Figure 2A illustrates a front view of a user device, in accordance with an embodiment of the present invention;

[0061] Figure 2B illustrates a rear view of the user device, in accordance with an embodiment of the present invention;

[0062] Figure 3 illustrates a computer implemented method to provide an interactive experience to an old age user, in accordance with an embodiment of the present invention.

[0063] Figure 4 illustrates a system for managing communication, in accordance with an embodiment of the present invention;

[0064] Figure 5 illustrates a user device, in accordance with an embodiment of the present invention;

[0065] Figure 6 illustrates a method for managing communication, in accordance with an embodiment of the present invention;

[0066] Figure 7 illustrates an example of implementation of the method for managing communication of figure 6, in accordance with an embodiment of the present invention ;

[0067] Figure 8 illustrates an example of implementation of the system for managing communication of figure 4, in accordance with an embodiment of the present invention ;

[0068] Figure 9 illustrates another example of implementation of the system for managing communication of figure 4, in accordance with an embodiment of the present invention;

[0069] Figure 10 illustrates another example of implementation of the system for managing communication of figure 4, in accordance with an embodiment of the present invention;

[0070] Figure 11 illustrates another example of implementation of the system for managing communication of figure 4, in accordance with an embodiment of the present invention; and

[0071] Figure 12 illustrates another example of implementation of the system for managing communication of figure 4, in accordance with an embodiment of the present invention;

[0072] It should be noted that the same numeral represents the same or similar elements throughout the drawings.Detailed Description of the Embodiments

[0073] While the present invention is described herein by way of example using embodiments and illustrative drawings, those skilled in the art will recognize that the invention is not limited to the embodiments of drawing or drawings described and are not intended to represent the scale of the various components. Further, some components that may form a part of the invention may not be illustrated in certain figures, for ease of illustration, and such omissions do not limit the embodiments outlined in any way. It should be understood that the drawings and detailed description thereto are not intended to limit the invention to the particular form disclosed, but on the contrary, the invention is to cover all modifications, equivalents, and alternatives falling within the scope of the present invention as defined by the appended claims. As used throughout this description, the word "may" is used in a permissive sense (i.e., meaning having the potential to), rather than the mandatory sense, (i.e., meaning must). Further, the words "a" or "an" mean "at least one” and the word “plurality” means “one or more” or vice-a-versa unless otherwise mentioned. Furthermore, the terminology and phraseology used herein is solely used for descriptive purposes and should not be construed as limiting in scope. Language such as "including," "comprising," "having," "containing," or "involving," and variations thereof, is intended to be broad and encompass the subject matter listed thereafter, equivalents, and additional subject matter not recited, and is not intended to exclude other additives, components, integers or steps. Likewise, the term "comprising" is considered synonymous with the terms "including" or "containing" for applicable legal purposes. Any discussion of documents, acts, materials, devices, articles and the like is included in the specification solely for the purpose of providing a context for the presentinvention. It is not suggested or represented that any or all of these matters form part of the prior art base or were common general knowledge in the field relevant to the present invention.

[0074] It is desirable to provide a computer system and computer-implemented method to provide an interactive experience to a user. In general terms, the present invention may be understood as a system for people and families who want more time with loved ones living in aged care or facing disability. Further, the computer system is helpful towards aged care residents who want to live richer, happier lives. The present invention provides a platform for communication which can facilitate old people with natural loss of sense and who find learning new technology a big challenge.

[0075] In one implementation, the present invention enables members of a family and / or friends to communicate in audio and / or visual environment with their old aged relatives living in nursing homes. The present invention provides near touch free interface to the old people to interact with their loved ones over a communication network. Further, there are provisions of scheduling of the calls and termination of call based on will of the users.

[0076] The present invention introduces a communication system and method to enhance the interaction between elderly or disabled individuals and their families, caregivers, or friends, especially those residing in care facilities. As people age or face disabilities, they often encounter challenges in using complex technological devices, which can lead to feelings of isolation and disconnection from their loved ones and the community. The present invention aims to bridge that gap through a user-friendly interface that simplifies technology use, making it accessible despite potential sensory or cognitive impairments.

[0077] The core of the invention revolves around an interactive user interface that seamlessly connects to user devices, such as tablets or smartphones, used by the elderly or disabled. This interface is supported by a content management module linked to devices operated by family members or caregivers, facilitating effortless communication. Features include voice and video call scheduling, real-time content customization based on user preferences and conditions, and adaptive controls responsive to environmental changes, such as lighting and noise levels. The presentinvention system not only empowers users to maintain close contact with their social circles but also supports their independence and enhances their quality of life through technology.

[0078] In this regard the invention below has been discussed with the help of figures for clarity. However, a skilled addressee would appreciate that the invention is not limited to particular types of implementations that have been discussed below.

[0079] Figure 1 illustrates an environment 100 of computing devices to which embodiments of the present invention may be implemented. As shown in figure 1 , the environment 100 comprises a computer system 102, an audio and / or visual input (not shown in figure 1 ), an audio output (not shown in figure 1 ) a user interface (not shown in figure 1) a memory unit 1024, a processor 1022, one or more member device 106 associated with the one or more members of a family and / or friends; and a user device 104 associated with a user. The user may be, but not limited to, a person of old age in an old age home or nursing home staying away from family and / or friends.

[0080] Herein, the one or more member device 106 and the user device 104 enable the one or more members of a family and / or friends and the user respectively to access the present invention and the one or more member device 106 and the user device 104 may be selected from computing devices such as desktop PC, laptop, PDA or hand-held computing device such as smartphones and tablets. The user device 104 are associated with user. In another embodiment, instead of a computer system 102 and user interface 1046 being stand-alone devices, the user device 104 may house the computer system 102 and the user interface 1046 along with their functionalities. The user device 104 already include processor 1022 for processing and communication capabilities via wired or wireless connections.

[0081] In accordance with an embodiment of the present invention, the one or more member device 106 and the user device 104 may be paired or connected or coupled by using wireless communication medium such as QR code. In other words, the one or more member device 106 and the user device 104 may be located at different geographical locations and can be configured by scanning a QR code, which is having pre-determined details.

[0082] Figure 2A illustrates a front view of a user device 104, in accordance with an embodiment of the present invention. As shown in figures 1 and 2A, the audio and / orvisual input 1042, the audio output 1044, and the user interface 1046 may be encased in the user device 104. The user device 104 may be a stand-alone device may contain the processor 1022 and the memory unit 1024, configured to perform all the functions of the computer system 102. In accordance with an embodiment of the present invention, the audio and / or visual input 1042 may be, but not limited to, a microphone, and / or an image capturing device such as camera. Furthermore, the audio output 1044 device may be, but not limited to, speaker. Further, figure 2B illustrates a rear view of the user device 104, in accordance with an embodiment of the present invention. As shown in figure 2B, the user device 104 comprises a stand 1048 adapted provide an incline platform positioning the audio and / or visual input 1042, and the user interface 1046 towards the user. The stand 1048, as shown in the figure 2B may be protruded from the back of the user device 104. In an embodiment, the stand 1048 may be retractable and can be folded in case of need of mobility of the user device 104.

[0083] Further, the computer system 102 is the primary component responsible for performing processing talked about in the present invention. In that sense, the computer system 102 is envisaged to include computing capabilities such as a memory unit 1024 configured to store machine readable instructions. The machine- readable instructions may be loaded into the memory unit 1024 from a non-transitory machine-readable medium, such as, but not limited to, CD-ROMs, DVD-ROMs and Flash Drives. Alternately, the machine-readable instructions may be loaded in a form of a computer software program into the memory unit 1024. The memory unit 1024 in that manner may be selected from a group comprising EPROM, EEPROM and Flash memory. The computer system 102 also includes a processor 1022 operably connected with the memory unit 1024. In various embodiments, the processor 1022 may be a microprocessor 1022 selected from one of, but not limited to, an ARM based, or Intel based processor 1022 in the form of field-programmable gate array (FPGA), a general-purpose processor 1022 and an application specific integrated circuit (ASIC).

[0084] Moreover, the computer system 102 may implement artificial intelligence and deep learning-based technologies for, but not limited to, data analysis, collating data & presentation of data in real-time.

[0085] In accordance with an embodiment of the present invention, a communication network 110 may also be used for connecting the components within the environment100. The communication network 110 can be a short-range communication network 110 and / or a long-range communication network 110, wire or wireless communication network 1 10. The communication interface includes, but not limited to, a serial communication interface, a parallel communication interface or a combination thereof. The communication network 110 may be implemented using a number of protocols, such as but not limited to, TCP / IP, 3GPP, 3GPP2, LTE, IEEE 802.x etc. The communication network 110 may be wireless communication network 110 selected from one of, but not limited to, internet, 4G, 5G, for providing maximum coverage.

[0038] Further, as shown in figure 2A, the user device 104 includes the user interface 1046 in communication with the processor 1022. The user interface 1046 may include a display envisaged to show the data received from the processor 1022, the audio and / or video input 1042, the audio output 1044, the user device 104, and the member device 106. The display may be, but not limited to Light-emitting diode display (LED), electroluminescent display (ELD), liquid crystal display (LCD), Organic light-emitting diode (OLED) & AMOLED display. Furthermore, the user interface 1046 may include accessories like keyboard, mouse etc. envisaged to provide input capability to enable a user to enter details, contact number etc. In another embodiment, network- connected computer user interface 1046 may be a touch input based display, that integrates the input-output functionalities.

[0086] In accordance with an embodiment of the present invention, the computer system 102 further comprises audio filter and audio amplifier to enhance a clarity of a first audio received from the user. The audio filter may be a Pass filters selected from a group comprising, but not limited to, high-pass (HPF) and low-pass (LPF). The audio filter may be configured to remove undesirable ambient noises. Furthermore, the audio amplifier may be selected from a group comprising, but not limited to, Class A Amplifier, Class B Amplifier, Class AB Amplifier, Class C Amplifier etc. The audio amplifier may be configured to amplify the audio of the user and / or the member of family and / or friend using the device.

[0087] In accordance with an embodiment of the present invention, the computer system 102 and / or the user device 104 further comprises a power source configured to supply power to the computer system 102 and / or the user device 104 to operate the audio and / or visual input 1042, the audio output, the user interface, the memory unit,and the processor. The power source may be a conventional or a non-conventional source of energy.

[0088] In addition, system may require a data repository to implement the present invention. The data repository may be understood as a local storage (such as SSD, eMMC, Flash, SD card, etc) or a cloud-based storage. In any manner, the data repository is envisaged to be capable of providing the data to the computer system 102, when the data is queried appropriately using applicable security and other data transfer protocols. The data repository is further envisaged to store login data related to the user device 104, member device 106, system configurations, preloaded images, videos, audios etc.

[0089] Figure 2 illustrates a computer implemented method 200 to provide an interactive experience to an old age user, in accordance with an embodiment of the present invention. Before explaining the method 200 of operation, it is important to understand that the present invention has broad scope and can have several applications. However, for the sake of better explanation, some examples may be used to explain the invention, but they should not be considered in a limiting sense.

[0090] As shown in figure 2, the method 200 begin at step 210 by receiving a notification from one or more member of family / or friend. The processor 1022 may be configured to receive a notification from member device 106 held by one or more member of family / or friend. The notification is representative of a request for an audio call and / or video call from the member of family / or the friend. The processor 1022, in response to the received notification, is configured to facilitate an audio and / or visual alert indicative of the incoming notification, using the audio output 1044 and / or the user interface 1046 for the user. For example, any member of the family or the friend of the user request for an audio call and / or video call, the user device 104 may flash alert using lights such as red light and / or image / video of the family member or friend to let the user know about the incoming audio call and / or video call.

[0091] Later, at step 220, the processor 1022 is configured to establish a connection between the computer system automatically with the member device 106. The processor 1022 may connect the user device 104 with the member device 106 automatically without the user reacting to the notification of the audio call and / or video call from the family member or friend. The processor 1022 may establish theconnection after a predetermined time interval lets’ say for about, but not limited to, 10-30 seconds of the reception of notification by the user. In accordance with an additional or alternative embodiment, the connection may be established for a predetermined time period which may be based on timing of availability of the user in a nursing home. In accordance with an additional or alternative embodiment of the present invention, the processor 1022 may be configured to form connection with, may be, but not limited to, volunteer services, loved ones on-the-go having mobile / tablet, or a memoir writing assistant Al to a cloud.

[0092] Further, the processor 1022 may be configured to provide visual and audio cues to show that the member device 106 is connected with the computer system. The visual and audio cues for example “Your family is calling...” may be a graphical representation on the user interface 1046 and the audio on the audio output 1044 such as speaker in the computer system or encased in the user device 104. Furthermore, in an exemplary embodiment, in case of unsuccessful connection, the processor 1022 may be configured to provide a different set of visual and audio cues to show the unsuccessful connection with the member device 106 to the user. For example, in case of unsuccessful connection or something went wrong the user interface 1046 and the audio output 1044 may provide cue as, but not limited to, “connection failed...” to the user. Furthermore, in case of termination of the connection either by the user or the member of family or friend, the processor 1022 may provide visual and audio cues to show that the connection has ended.

[0093] After establishing the connection, at step 230, the processor 1022 is configured to receive a first audio and / or video from the user using the audio and / or visual input 1042. For example, the audio and / or visual input 1042 such as, but not limited to, a camera and a microphone encased in the user device 104 are adapted to receive the first audio and / or video from the user. In accordance with an additional or alternative embodiment, the stand 1048 may be adapted provide an incline platform positioning the audio and / or visual input 1042 and the user interface 1046 towards the user so that the user can comfortably sit in front of the video input and near the audio input to provide the first audio and / or video.

[0094] Later, at step 240, the processor 1022 is configured to send the first audio and / or video of the user to the one or more member of family / or friend using themember device 106 in response to the received notification. Further, in accordance with an embodiment of the present invention the processor 1022 may be configured to send the first audio and / or video to may be, but not limited to, volunteer services, loved ones on-the-go having mobile I tablet, or a memoir writing assistant Al to a cloud. Further, in accordance with an additional or alternative embodiment of the present invention, the processor 1022 may be configured to translate the audio of the user into words to show as subtitles on the member device 106 alongside the audio and / or video of the user. Furthermore, in accordance with an embodiment of the present invention, the audio filter and the audio amplifier may be configured to enhance a clarity of the first audio received from the user so that the audio received by the member of the family and / or friend is clear. This is helpful where the user is unable to speak properly and loudly, and the audio input therefore is unable to properly distinguish the audio of the user. In accordance with an embodiment, the audio input is configured to capture background sounds without capturing disruptive clicks / pops and audio artefacts.

[0095] In accordance with an additional or alternative embodiment the processor 1022 is further configured to receive the first audio / video of the user and determine a voice stress and / or face stress of the user based on a variation in the received first audio / video. For example, the user is not comfortable during the audio call and / or video call, the live voice and the video of the user is varied and unusual, in such case, the processor 1022 is configured to disconnect the connection between the computer system with the member device 106 based on the determined voice stress and / or face stress of the user. In an embodiment, the processor 1022 may send an alert to a care taker in the nursing home regarding the stress of the user.

[0096] In accordance with an additional or alternative embodiment, the processor 1022 may be further configured to receive an input from the user using the user interface 1046 to schedule a timely audio call and / or video call with the one or more member of family / or friend. The schedule may be based on timing of the nursing homes or availability of the user or of the member of the family or friends. Again, in another embodiment, on request of the user placed using the user interface 1046, the processor 1022 may initiate an audio and / or video call with the member of family or friend. A notification regarding the same may be received by the member device 106 to respond to.

[0097] Next, at step 250, the processor 1022 may be configured to receive a second audio and / or video of the one or more member of family and / or friend using the member device 106. In an embodiment of the present invention, in case of weak connection, the user and / or the member of the family or friend may choose among the audio or video to be received by the user device 104 for clarity in communication. The second audio and / or video of the one or more member of family and / or friend may be received automatically, without an interaction between the computer system or user device 104 and the user. The second audio may be received after a predetermined time interval in case of no interference by the user on the computer system.

[0098] In accordance with an embodiment of the present invention, next, at step 260, the audio output 1044 may be configured to provide the received second audio from the one or more member of family / or friend. In accordance with an additional or alternative embodiment, the processor 1022 may be configured to convert the second audio received from the member device 106 into words or subtitle playable file.

[0099] Further, at step 270, the user interface 1046 may be configured to display a live video of the one or more member of family / or friend and / or the user. Further, the user interface 1046 may be configured to show the words converted from the second as the subtitles which may be big and bold presented as subtitles along with the second audio and / or video of the one or more member of family / or friend and in a language for easy read and identifiable by the user. The subtitles may be in sync with the second audio of the member of the family and / or friend.

[0100] After completion of the audio call and / or the video call, the processor 1022 is configured to receive an audio and / or visual command from the user, indicative of the disconnection from the member device 106, using the user interface 1046 and / or the audio and / or visual input 1042. Further, the user may interact with the user interface 1046 by a touch indicating a disconnection command. Based on the command, the processor 1022 may disconnect the connection between the computer system with the member device 106. Furthermore, the audio call and / or the video call may be disconnected due to termination by the resident, pausing by a care giver, pausing by the family, termination by the family, termination for technical reasons, or termination by the care giver.

[0101] In accordance with an additional or alternative embodiment of the present invention, the user interface 1046 may be configured to additionally display may be, but not limited to, dementia clock and photo frames for the old users. The dementia clock and photo frames may be displayed when the user interface 1046 is in idle state and when the call has been disconnected.

[0102] Figure 4 illustrates a system 300 for managing communication, in accordance with an embodiment of the present invention. As shown in figure 4, the system 300 comprises a one or more user devices 302 of one or more users (not shown), one or more member devices 304 of one or more members (not shown), an interactive user interface module 306, a content management module 308 and a communication module 310.

[0103] Each of the one or more user devices 302 having a processor, memory, display, camera hardware, and a microphone. It can access both local and cloud-based media libraries, making it a versatile tool for interactive communication. Further, each of the one or more user devices 302 is made of spill resistance material and / or having spill resistance covering to avoid any accidental damage to the each of the one or more user devices. The one or more devices 302 connects to the interactive user interface module 306 and pairs with one or more member devices 304 to provide facilitate interaction and effective management of the content to be displayed on the one or more user devices.

[0104] In accordance with an embodiment of the present invention, the one or more user devices 302, as shown in figure 5, comprises an audio module 402, a video module 404, a remote management module 406, a plurality of biometric sensors 408 and a voice recognition module 410.

[0105] The audio module 402 is, preferably, integrated within each of the one or more user devices 302 to significantly enhance the audio communication experience for each of the one or more users, particularly those with auditory limitations. The audio module 402 optimizes both the audio input and output to accommodate the specific needs of one or more users and one or more members who may face challenges in communicating with each other due to impaired speech clarity or hearing difficulties of the one or more users. Further, the audio module 402 configured to adjusts audio output settings like volume, tone, and clarity based on each of the one or more user'sunique hearing profile. This adaptive functionality is crucial for one or more users with hearing impairments, ensuring that all communications are heard clearly and without strain. Furthermore, the audio module 402 is configured to enhance the ability of each of the one or more user devices 302 to capture clear audio by improving the voice recognition capabilities. This is particularly valuable in environments with variable noise levels, allowing the one or more user's voice as well as desired surrounding sounds to be captured distinctly despite potential background interference. Preferably, the desired surrounding sounds includes, but not limited to, soft music being played during the schedule audio and / or video call, sounds such as birds chirping over the window, room tones like the hum of air conditioning, the ticking of a clock, or the distant sound of television in another room. In other words, the audio module 402 is able to manage and mitigate background noise, focusing on capturing essential sounds that facilitate clearer communication. This could include prioritizing sounds like alarms, specific voices, or key environmental noises that are critical for the user’s interaction or safety within their environment.

[0106] The technical effect of the audio module 402 of the present invention can be understood by the following example of one of the one or more users, Mrs. X, an elderly resident in a nursing home with a mild hearing impairment. Her environment is typically noisy, filled with sounds from the bustling activity in the home, including other residents and operational noises like announcements. When Mrs. X receives a video call from one of the one or more member’s devices i.e. her granddaughter (one of the one or more members), the audio module 402 automatically tailors the sound output to enhance speech frequencies that are difficult for her to hear, thus making her granddaughter's voice clearer and more intelligible. Concurrently, the module actively reduces background noises such as the television in an adjacent room or conversations in the hallway. Additionally, if Mrs. X responds in a softer voice, the audio module 402 adjusts the microphone sensitivity to ensure her voice is clearly captured and transmitted, overriding the ambient noise. Therefore, the utilization of the audio module 402 of one of the one or more user’s device 302 of in Mrs. X transforms her communication experience by ensuring clarity of both incoming and outgoing audio. This not only alleviates the strain of trying to hear over background noise but also ensures that she can be heard clearly by her granddaughter. The audio module 402 thus plays a critical role in enhancing the usability and accessibility of thesystem 300 for users with special needs, making interactions more comfortable and engaging.

[0107] The video module 404, as shown in figure 5, is integrated within each of the one or more user devices 302 to significantly enhance the video communication experience for each of the one or more users, particularly those with visual or cognitive impairments. The video module 404 optimizes both the video compression and the display of video to accommodate the specific needs of one or more users and one or more members who may face challenges in interacting due to eyesight or cognitive limitations of the one or more users. Additionally, the video module 404 is configured to capture haptic interactions, allowing users to control video functions through touch, which is particularly beneficial for users with limited motor skills. This adaptive functionality is crucial for users with disabilities, ensuring that all video communications are accessible and easily manageable.

[0108] Furthermore, the video module 404 enhances the capability of each of the one or more user devices 302 to suppress jitters and artifacts during video transmission, which is especially valuable in maintaining clear visual communication without interruptions caused by network instability or device movement. The module also captures and analyses facial expressions to assess stress levels of users, allowing for real-time emotional support and intervention by members monitoring the communication. This is particularly valuable in environments where users might feel overwhelmed or anxious, providing a layer of emotional intelligence to the communication process.

[0109] The technical effect of the video module 404 of the present invention can be illustrated by the following example involving Mr. Y, an elderly resident in a nursing home with advanced Parkinson’s disease, which causes significant hand tremors. His condition often makes it difficult to engage in stable video calls due to the jittery video caused by involuntary hand movements. When Mr. Y receives a video call from his family members (one of the one or more members), the video module 404 automatically activates its jitter suppression functionality to stabilize the video output. Concurrently, it adjusts the video display settings to enhance contrast and brightness, tailored to Mr. Y’s specific visual impairments, making it easier for him to recognize faces and expressions.

[0110] Moreover, during the call, the video module 404 continuously analyses Mr. Y’s facial expressions. Upon detecting signs of distress or confusion, the module alerts the family members, allowing them to adjust their communication approach or notify caregiving staff for immediate assistance. Additionally, if Mr. Y attempts to interact with the video interface through touch, the module captures these haptic interactions to facilitate control over the call without needing precise movements, which can be challenging for him.

[0111] Thus, the use of the video module 404 integrated in the Mr. Y’s device 302 transforms his video communication experience by ensuring stability of the visual output, enhancing visibility according to his needs, and providing emotional monitoring. This not only alleviates the challenges posed by his physical and cognitive limitations but also ensures that he can engage more fully and meaningfully in interactions with his family. The video module 404, therefore, plays a critical role in enhancing the usability and accessibility of the system 300 for users with special needs, making video interactions more comfortable and supportive.

[0112] The remote management module 406, as shown in figure 5, is integrated within each of the one or more user devices 302 to provide comprehensive remote access and management capabilities for the devices. The remote management module 406 is designed to enable one or more remote users, such as family members, caregivers, or technical support personnel, to monitor and diagnose the functioning of the user devices. It is to be noted that the one or more members who have paired their one or more member devices 304 can only access remote management module 406, thereby safeguarding one or more users from possible cyberattack.

[0113] The remote management module 406 facilitates the remote configuration of settings, troubleshooting of technical issues, and updating of software without the need for physical access to the one or more user devices 302. This capability is particularly critical for one or more users who may have limited technical skills or physical challenges that prevent them from managing their devices independently. Moreover, the remote management module 406 can perform real-time health checks of the one or more user devices to ensure they are operating optimally and can alert one or more members on their paired one or more member devices to potential issues before they impact the one or more user's experience.

[0114] Additionally, the remote management module 406 is configured to provide one or more members with the ability to adjust device settings, remotely, according to the specific needs and preferences of the one or more user. For example, adjustments can be made to sound settings, display brightness, or application configurations directly from a remote location. This level of customization enhances the usability of the one or more user devices used by one or more users with varying needs, making technology more accessible and user-friendly.

[0115] The technical effect of the remote management module 406 can be exemplified by the scenario of Mr. Y, an elderly individual living independently with mobility challenges. Mr. Y's device 302, equipped with the remote management module 406, encounters a software issue that prevents him from accessing his medication reminders and video communication tools. His daughter, who lives in another city, uses her one or more member devices 304 to remotely access his device 302. She quickly identifies the problem, resets the necessary settings, and updates the software to resolve the issue. Furthermore, she adjusts the text size and display settings to better suit her father's declining vision. As a result, Mr. Y's device 302 is restored to full functionality without the need for a physical visit, allowing him to continue using his device 302 to manage his health and maintain contacts with paired one or more member devices. This scenario highlights how the remote management module 406 not only simplifies the technical management of user devices but also empowers users to maintain their independence and enhances their quality of life by ensuring continuous access to essential technology-based services.

[0116] The plurality of biometric sensors 408, as shown in figure 5, is integrated within each of the one or more user devices 302 to enhance the monitoring and adaptation of communication experiences based on the physiological states of the one or more users, particularly beneficial for one or more users with specific health monitoring needs. The plurality of biometric sensors 408 collect vital physiological data such as heart rate, skin temperature, and galvanic skin response, allowing the system 300 to dynamically adjust interactions and content displayed to the one or more users. The plurality of biometric sensors 408 are crucial for providing real-time health monitoring, which is integral for one or more users who require careful observation, such as the elderly or those with chronic conditions. Additionally, the data collected by the plurality of biometric sensors 408 is transmitted to the content management module 308,enabling the system 300 to personalize content and send alerts to one or more member devices 304 based on the immediate health status of the one or more users. This functionality is particularly valuable in scenarios where timely medical response is critical, and maintaining stable physiological parameters is essential for the one or more user's well-being. Moreover, the plurality of biometric sensors 408 are configured to operate continuously, ensuring comprehensive coverage and responsiveness to any changes in the user's physiological condition, thereby supporting proactive health management.

[0117] The technical effect of the plurality of biometric sensors 408 can be exemplified by the scenario involving Mr. B, an individual with diabetes residing in a care facility. Through continuous monitoring, the plurality of biometric sensors 408 detect a sudden drop in his skin temperature and an erratic change in his heart rate — potential indicators of a hypoglycemic event. The system 300 immediately processes this data and send alerts to the one or more member devices 304 paired with one or more user devices (i.e. the care staff) while simultaneously triggering an on-screen notification on Mr. B's device 302 to take necessary preemptive actions, such as consuming a glucose tablet. The system 300 having plurality of biometric sensors 408 integrated with one or more user devices 302, which is paired with one or more member devices 304 play a pivotal role in not only monitoring but also in actively managing potential health emergencies through timely intervention. Therefore, the system 300 transforms how care is administered, offering a layer of safety and personalized care that is responsive to the unique health dynamics of users like Mr. B, ultimately enhancing the quality of life and safety within the care environment.

[0118] The voice recognition module 410, as shown in figure 5, is integrated within each of the one or more user devices 302 to facilitate hands-free interaction between the one or more users and the interactive user interface module 306 associated with each of the one or more user devices 302. The voice recognition module 410 allows one or more users to control and navigate through various functions of the one or more user devices 302 using voice commands, making the of the one or more user devices 302 accessible especially for one or more users with mobility or visual impairments. The voice recognition module 410 is configured to accurately interpret and process a broad range of spoken inputs, accommodating one or more users with different accents and speech impairments. This adaptability ensures that the system 300 isinclusive and can be effectively used by a diverse user base without the barrier of standard speech patterns. Moreover, the voice recognition module 410 is designed to improve over time through machine learning, continuously enhancing its ability to understand and predict one or more user commands more accurately. This functionality not only makes the interaction more intuitive but also significantly enhances one or more user independence by allowing more natural communication between one or more user devices 302 and one or more member devices 304 of the system 300.

[0119] The technical effect of the voice recognition module 410 is illustrated by the example of Mrs. A, a user with arthritis and partial vision loss. Mrs. A relies on voice commands to operate her user device 302, from opening messages to automatically answering video calls with her family. One day, she needs to quickly contact her doctor via a scheduled video conference, a task she can perform independently despite her physical limitations. She gives a voice command, "Call Doctor," which the voice recognition module 410 processes. Despite her distinct speech pattern due to her age and health condition, the voice recognition module 410 recognizes her command accurately and initiates the call. This capability not only empowers Mrs. A to manage her health appointments autonomously but also ensures she can stay connected with her social and support networks without relying on assistance from others and withing complete secure environment, as her device can be accesses and / or connected with only one or more member devices 304 which are paired with her device 302. Thus, the voice recognition module 410 significantly enhances the usability and accessibility of the one or more user devices 302 for users with special needs, promoting their independence and participation in managing their personal and social interactions.

[0120] As shown in figure 4, the interactive user interface module 306 associated with the one or more user devices 302 serves as a central component in the system 300, facilitating the dynamic interaction between the one or more user devices 302 and the one or more member devices associated with the content management module 308. Preferably, the interactive user interface module 306 is integrated within the one or more user devices 302 and is configured to display a one or more types of interactive content, which can range from multimedia communications to simple text messages and complex interactive applications. One of the key feature of the interactive user interface module 306 is its ability to adapt the content display based on one or moreuser interactions, which may include voice commands via the voice recognition module 410 or haptic interactions such as touch or gestures. Furthermore, the interactive user interface module 306 can automatically adjust the content display based on environmental sensors that detect conditions like light, temperature, and noise levels, ensuring optimal visibility and responsiveness. This adaptability makes the user experience more intuitive and personalized, enhancing the effectiveness of the communication provided by the system 300.

[0121] An example of the technical effect of the interactive user interface module 306 can be seen in the case of Mr. AE, an elderly user with limited mobility but proficient in using voice commands to control his environment. Mr. AE frequently uses the one or more user devices 302 of the system 300 to stay connected with one or more members (i.e. his family and healthcare providers) through paired one or more member devices 304 of the system 300. One evening, while preparing for a video call with his daughter, the room's lighting conditions suddenly change as the sun sets, potentially making the screen difficult to see. However, the interactive user interface module 306 associated with the one or more user devices 302, detecting the change in ambient light through the associated sensors, automatically adjusts the screen brightness and contrast, ensuring that Mr. AE can comfortably continue to see the display without needing to manually adjust the settings or request assistance. Additionally, when Mr. AE receives an unexpected video call from his doctor, he can accept the call hands-free by simply saying "Accept call," through seamless integration with the voice recognition module 410. This capability not only provides convenience but also supports his independence, making daily communications less cumbersome and more enjoyable. Thus, the interactive user interface module 306 significantly enhances the user experience by providing a responsive and adaptable interface that meets the unique needs of users like Mr. AE, enabling them to engage effectively with technology regardless of their physical capabilities or environmental conditions.

[0122] As shown in figure 4, the content management module 308 associated with one or more member devices 304 in the system 300 plays a crucial role in coordinating the delivery and management of one or more types of interactive content to the one or more user devices 302. The content management module 308 module oversees the scheduling, deployment, and personalization of content such as audio, video, images, live streaming, medication schedules, and personalized messages to the one or moreuser devices 302. The content management module 308 ensures that one or more types of interactive content delivered to the one or more user devices 302 is tailored to meet the specific needs and preferences of the one or more users, enhancing the overall user experience. The content management module 308 is also configured to dynamically adjusts content based on real-time behaviour analysis and physiological data received from the one or more user devices 302, which are equipped with the plurality of biometric sensors 408. This capability allows the system 300 to adapt the content not only to the preferences but also to the current physical and emotional state of the users, ensuring that the interaction is always relevant and supportive.

[0123] An example of the technical effect of the content management module 308 can be illustrated with a scenario involving Mrs. T, a user with cognitive impairments who lives in a care facility. Mrs. T’s device 302 receives daily video calls with her family (one or more members) which are critical for her emotional well-being, scheduled by the content management module 308 associated with one or more member devices 304 and automatically answered by Mrs. T’s device 302 by using the interactive user interface module 306. One day, one of the plurality of biometric sensors 408 detect increased stress levels during a call, possibly triggered by the fast-paced conversation. The content management module 308 immediately adjusts the content flow to display calming visuals and slow down the audio pace, which helps to soothe Mrs. T. Simultaneously, it alerts her caregivers (one or more members) to the change in her emotional state, enabling them to provide immediate support. Additionally, the content management module 308 stores data about her reactions to different types of interactions, using this information to further personalize future communications and improve her engagement. This adaptive response not only enhances Mrs. T comfort during the calls but also empowers the caregivers with actionable insights into her emotional and cognitive responses, significantly improving the quality of care she receives through tailored communication strategies.

[0124] As shown in figure 4, the communication module 310 in the system 300 is essential in establishing and maintaining robust connectivity between all components of the system 300. The communication module 310 facilitates the seamless exchange of data and information across the network, linking the one or more user devices 302, the one or more member devices 304, the interactive user interface module 306, and the content management module 308. The communication module 310 ensure that allcommunications — whether audio, video, or data — are transmitted securely and efficiently, minimizing delays and disruptions. The communication module 310 uses advanced networking technologies to optimize connection quality and bandwidth, adaptively adjusting to network conditions to maintain consistent performance. This includes managing network protocols, encryption, and compliance with communication standards to ensure that every interaction between users and members is secure and reliable.

[0125] An example of the technical effect of the communication module 310 can be demonstrated in a scenario involving an emergency medical consultation via the system 300. Mr. CT, an elderly resident with a chronic condition, uses his user device 302 to initiate an urgent video call to his healthcare provider through the system 300. The communication module 310 ensures the call connects promptly despite high network traffic, maintaining high video and audio quality throughout the session. This functionality is critical as it allows Mr. CT doctor to assess his condition visually and audibly in real-time, making accurate health assessments that could be crucial in emergency situations. Furthermore, the module securely transmits Mr. Carter’s physiological data, collected via the biometric sensors 408 in his device, directly to the doctor's member device 304. This seamless and immediate transfer of critical health information enables the healthcare provider to make informed decisions swiftly, potentially saving Mr. CT life by recommending immediate medical interventions based on the comprehensive data provided during the call. Thus, the communication module 310 is vital in enhancing the reliability, efficiency, and safety of remote medical consultations and treatments, significantly impacting user well-being and healthcare outcomes.

[0126] Figure 6 illustrates a method 500 for managing communication, in accordance with an embodiment of the present invention. At step 510, one or more users having one or more user devices 302 are provided and at step 520 one or more members having one or more member devices 304 are provided. At step 530, the interactive use interface module 306 is integrated with the one or more user devices 302. Preferably the interactive use interface module 306 is integrated within each of the one or more user devices 302. At step 540, the content management module 308 is integrated with the one or more member devices 304. Preferably, the content management module 308 is integrated within each of the one or more member device304. At step 550, the communication module 310 connects one or more user devices 302, one or more member devices 304, the interactive user interface module 306 and the content management module 308, ensuring robust and secure data exchange across the network. At step 560, one or more user devices 302 and one or more member devices 304 pair with each other to initiate management of content, at step 570, and display of content, at step 580, by the content management module 308 through the interactive user interface module 306.

[0127] Figure 7 illustrates an example 600 of implementation of the method 500 for managing communication of figure 6, in accordance with an embodiment of the present invention. As shown in figure 7, exemplifies the seamless and effective implementation of the method 500. Mrs. JB i.e. one or more user 608, an elderly woman with limited mobility and impaired vision, utilizes the integrated functionalities of her user device 610 and one or more member devices 604, along with various modules of the system 300, to enhance her daily communication and well-being. Mrs. JB's user device 610 is equipped with functionalities that adjust to her needs. Each morning, her device 610 automatically displays the day's weather and her schedule with adjusted readability by using interactive user interface module 612, facilitated by the content management module 606. Her daughter, using a member device 604, schedules a video call which is managed by the content management module (606), demonstrating the method 500 capability to schedule interactions. The interactive user interface module 612 on Mrs. JB’s device 610 allows her to answer calls using voice commands or haptic gestures. During the video call, the audio module 402 dynamically adjusts the audio output to accommodate her hearing impairments, optimizing audio inputs and outputs. The video module 404 ensures the display is optimized for her eyesight limitations, including enhancing video quality and ensuring the visual content is free from jitters or artifacts, making the communication experience smoother and more accessible. After the call, Mrs. JB uses a swipe gesture to access her medication schedule, displayed in large fonts and bright colours by the interactive user interface module 612. This step showcases the method 500 ability to display interactive content in response to user interaction. Furthermore, the method 500 ability to adjust displays based on detected environmental conditions ensures that the content remains visible under varying light conditions throughout the day. Plurality of biometric sensors 408 integrated within the Mrs JB’s device 610 continuously monitor Mrs. JB’s physiologicaldata, such as heart rate and skin temperature, sending this data to the content management module for real-time health tracking. Additionally, the remote management module 406 allows family members 602 to monitor and manage the device's 610 functioning remotely, ensuring her device 610 is always functioning.

[0128] Figure 8 illustrates an example 700 of implementation of the system 300 for managing communication of figure 4, in accordance with an embodiment of the present invention. As shown in figure 8, the system 300 is configured to connect one or more users 702 by using their one or more user devices 704 with other one or more member 706 by pairing with their one or more member devices 706 with the one or more user devices 704 over the communication module 710.

[0129] Figure 9 illustrates another example 800 of implementation of the system 300 for managing communication of figure 4, in accordance with an embodiment of the present invention. As shown in figure 9, the system 300 is configured to connect one or more users 802 by using their one or more user devices 804 with other one or more member 808 i.e. volunteer services by pairing with their one or more member devices 806 with the one or more user devices 804 over the communication module 810.

[0130] Figure 10 illustrates another example 900 of implementation of the system 300 for managing communication of figure 4, in accordance with an embodiment of the present invention. As shown in figure 10, the system 300 is configured to connect one or more users 902 by using their one or more user devices 904 with other one or more members 906 i.e. a bot for assisting the one or more user 902 in automatically writing about their memories, skills, knowledge. The one or more member 906 is paired with their one or more member devices 906 by using the content management module 308.

[0131] Figure 1 1 illustrates another example 1000 of implementation of the system 300 for managing communication of figure 4, in accordance with an embodiment of the present invention. As shown in figure 11 , one or more users 1002 can establish communication with other one or more users 1008 by pairing their one or more user devices 1004 with one or more user devices 1006 over the communication module 1010.

[0132] Figure 12 illustrates another example 1100 of implementation of the system 300 for managing communication of figure 4, in accordance with an embodiment of the present invention. As shown in figure 12, one or more users 1 102 can establishcommunication with one or more members 1108 by pairing their one or more user devices 1104 with one or more member devices 1106 over the communication module 1110 for seeking medical consultation.

[0133] The present invention offers a number of advantages, such as the present invention provides a cost effective and robust approach to form a communication between elderly people and their loved ones living distant apart. The present invention provides a simplified communication platform especially designed for elderly people to communicate with minimum human involvement. The system is mostly hands free and provides the old people with an opportunity and desire to make the most of their time by minimising efforts to connect with a technology. The system is free from complex public servers and free from complexity of multiple features which require human intervention. The present invention connects a household to an aged care facility room. Further, the present invention connects to family & friends, access volunteers & counsellors, even with dementia and limited eyesight. Further, in case of any stress faced by the old user, the computer system has ability to provide an alert and disconnect the communication channel thereby addressing any distress caused by the system and further easing the technology towards the old people.

[0134] It should be understood that the techniques of the present disclosure might be implemented using a variety of technologies. For example, the contactless communication described herein may be implemented by a series of computer executable instructions residing on a suitable computer readable medium. Suitable computer readable media may include volatile (e.g., RAM) and / or non-volatile (e.g., ROM, disk) memory, carrier waves and transmission media. Exemplary carrier waves may take the form of electrical, electromagnetic or optical signals conveying digital data steams along a local network or a publicly accessible network such as the Internet.

[0135] It should also be understood that, unless specifically stated otherwise as apparent from the following discussion, it is appreciated that throughout the description, discussions utilizing terms such as "controlling" or "obtaining" or "computing" or "storing" or "receiving" or "determining" or the like, refer to the action and processes of a computer system, or similar electronic computing device, thatprocesses and transforms data represented as physical (electronic) quantities within the computer system's registers and memories into other data similarly represented as physical quantities within the computer system memories or registers or other such information storage, transmission or display devices.Interpretation

[0099] Unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. It will be further understood that terms used herein should be interpreted as having a meaning that is consistent with their meaning in the context of this specification and the relevant art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein. For the purposes of the present invention, additional terms are defined below. Furthermore, all definitions, as defined and used herein, should be understood to control over dictionary definitions, definitions in documents incorporated by reference, and / or ordinary meanings of the defined terms unless there is doubt as to the meaning of a particular term, in which case the common dictionary definition and / or common usage of the term will prevail.

[0100] The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used herein, the singular articles “a”, “an” and “the” are intended to include the plural forms as well, unless the context clearly indicates otherwise and thus are used herein to refer to one or to more than one (i.e. to “at least one”) of the grammatical object of the article. By way of example, the phrase “an element” refers to one element or more than one element.

[0101] Throughout this specification, unless the context requires otherwise, the words “comprise”, “comprises” and “comprising” will be understood to imply the inclusion of a stated step or element or group of steps or elements but not the exclusion of any other step or element or group of steps or elements.

[0102] The term “real-time” for example “displaying real-time data,” refers to the display of the data without intentional delay, given the processing limitations of the system and the time required to accurately measure the data.

[0103] As used herein, the term “exemplary” is used in the sense of providing examples, as opposed to indicating quality. That is, an “exemplary embodiment” is an embodiment provided as an example, as opposed to necessarily being an embodiment of exemplary quality for example serving as a desirable model or representing the best of its kind.

[0104] The phrase “and / or,” as used herein in the specification and in the claims, should be understood to mean “either or both” of the elements so conjoined, i.e., elements that are conjunctively present in some cases and disjunctively present in other cases. Multiple elements listed with “and / or” should be construed in the same fashion, i.e., “one or more” of the elements so conjoined. Other elements may optionally be present other than the elements specifically identified by the “and / or” clause, whether related or unrelated to those elements specifically identified. Thus, as a non-limiting example, a reference to “A and / or B”, when used in conjunction with open-ended language such as “comprising” can refer, in one embodiment, to A only (optionally including elements other than B); in another embodiment, to B only (optionally including elements other than A); in yet another embodiment, to both A and B (optionally including other elements); etc.

[0105] As used herein in the specification and in the claims, “or” should be understood to have the same meaning as “and / or” as defined above. For example, when separating items in a list, “or” or “and / or” shall be interpreted as being inclusive, i.e., the inclusion of at least one, but also including more than one, of a number or list of elements, and, optionally, additional unlisted items.

[0106] As used herein in the specification and in the claims, the phrase “at least one,” in reference to a list of one or more elements, should be understood to mean at least one element selected from any one or more of the elements in the list of elements, but not necessarily including at least one of each and every element specifically listed within the list of elements and not excluding any combinations of elements in the list of elements. This definition also allows that elements may optionally be present other than the elements specifically identified within the list of elements to which the phrase“at least one” refers, whether related or unrelated to those elements specifically identified. Thus, as a non-limiting example, “at least one of A and B” (or, equivalently, “at least one of A or B,” or, equivalently “at least one of A and / or B”) can refer, in one embodiment, to at least one, optionally including more than one, A, with no B present (and optionally including elements other than B); in another embodiment, to at least one, optionally including more than one, B, with no A present (and optionally including elements other than A); in yet another embodiment, to at least one, optionally including more than one, A, and at least one, optionally including more than one, B (and optionally including other elements); etc.Bus

[0107] In the context of this document, the term “bus” and its derivatives, while being described in a preferred embodiment as being a communication bus subsystem for interconnecting various devices including by way of parallel connectivity such as Industry Standard Architecture (ISA), conventional Peripheral Component Interconnect (PCI) and the like or serial connectivity such as PCI Express (PCIe), Serial Advanced Technology Attachment (Serial ATA) and the like, should be construed broadly herein as any system for communicating data.Module

[0108] The module is envisaged to include computing capabilities such as a memory unit (not shown) configured to store machine readable instructions. The machine- readable instructions may be loaded into the memory unit from a non-transitory machine-readable medium such as, but not limited to, CD-ROMs, DVD-ROMs and Flash Drives. Alternately, the machine-readable instructions may be loaded in a form of a computer software program into the memory unit. The memory unit in that manner may be selected from a group comprising EPROM, EEPROM and Flash memory.

[0109] Further, the module includes a processor or plurality of high-speed computing processors with multiple cores (not shown) operably connected with the memory unit. In various embodiments, the processor is one of, but not limited to, a general-purpose processor, an application specific integrated circuit (ASIC) and a field-programmable gate array (FPGA).In accordance with:

[0110] As described herein, ‘in accordance with’ may also mean ‘as a function of and is not necessarily limited to the integers specified in relation thereto.Composite items

[0111] As described herein, ‘a computer implemented method’ should not necessarily be inferred as being performed by a single computing device such that the steps of the method may be performed by more than one cooperating computing devices.

[0112] Similarly objects as used herein such as ‘web server’, ‘server’, ‘client computing device’, ‘computer readable medium’ and the like should not necessarily be construed as being a single object, and may be implemented as a two or more objects in cooperation, such as, for example, a web server being construed as two or more web servers in a server farm cooperating to achieve a desired goal or a computer readable medium being distributed in a composite manner, such as program code being provided on a compact disk activatable by a license key downloadable from a computer network.Database:

[0113] In the context of this document, the term “database” and its derivatives may be used to describe a single database, a set of databases, a system of databases or the like. The system of databases may comprise a set of databases wherein the set of databases may be stored on a single implementation or span across multiple implementations. The term “database” is also not limited to refer to a certain database format rather may refer to any database format. For example, database formats may include MySQL, MySQLi , XML or the like.Wireless:

[0114] The invention may be embodied using devices conforming to other network standards and for other applications, including, for example other WLAN standards and other wireless standards. Applications that can be accommodated include IEEE 802.1 1 wireless LANs and links, and wireless Ethernet.

[0115] In the context of this document, the term “wireless” and its derivatives may be used to describe circuits, devices, systems, methods, techniques, communicationschannels, etc., that may communicate data through the use of modulated electromagnetic radiation through a non-solid medium. The term does not imply that the associated devices do not contain any wires, although in some embodiments they might not. In the context of this document, the term “wired” and its derivatives may be used to describe circuits, devices, systems, methods, techniques, communications channels, etc., that may communicate data through the use of modulated electromagnetic radiation through a solid medium. The term does not imply that the associated devices are coupled by electrically conductive wires.Processes:

[0116] Unless specifically stated otherwise, as apparent from the following discussions, it is appreciated that throughout the specification discussions utilizing terms such as “processing”, “computing”, “calculating”, “determining”, “analysing” or the like, refer to the action and / or processes of a computer or computing system, or similar electronic computing device, that manipulate and / or transform data represented as physical, such as electronic, quantities into other data similarly represented as physical quantities.Processor:

[0117] In a similar manner, the term “processor” may refer to any device or portion of a device that processes electronic data, e.g., from registers and / or memory to transform that electronic data into other electronic data that, e.g., may be stored in registers and / or memory. A “computer” or a “computing device” or a “computing machine” or a “computing platform” may include one or more processors.

[0118] The methodologies described herein are, in one embodiment, performable by one or more processors that accept computer-readable (also called machine- readable) code containing a set of instructions that when executed by one or more of the processors carry out at least one of the methods described herein. Any processor capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken are included. Thus, one example is a typical processing system that includes one or more processors. The processing system further may include a memory subsystem including main RAM and / or a static RAM, and / or ROM.Computer-Readable Medium:

[0119] Furthermore, a computer-readable carrier medium may form, or be included in a computer program product. A computer program product can be stored on a computer usable carrier medium, the computer program product comprising a computer readable program means for causing a processor to perform a method as described herein.Networked or Multiple Processors:

[0120] In alternative embodiments, the one or more processors operate as a standalone device or may be connected, e.g., networked to other processor(s), in a networked deployment, the one or more processors may operate in the capacity of a server or a client machine in server-client network environment, or as a peer machine in a peer-to-peer or distributed network environment. The one or more processors may form a web appliance, a network router, switch or bridge, or any machine capable of executing a set of instructions (sequential or otherwise) that specify actions to be taken by that machine.

[0121] Note that while some diagram(s) only show(s) a single processor and a single memory that carries the computer-readable code, those in the art will understand that many of the components described above are included, but not explicitly shown or described in order not to obscure the inventive aspect. For example, while only a single machine is illustrated, the term “machine” shall also be taken to include any collection of machines that individually or jointly execute a set (or multiple sets) of instructions to perform any one or more of the methodologies discussed herein.Additional Embodiments:

[0122] Thus, one embodiment of each of the methods described herein is in the form of a computer-readable carrier medium carrying a set of instructions, e.g., a computer program that are for execution on one or more processors. Thus, as will be appreciated by those skilled in the art, embodiments of the present invention may be embodied as a method, an apparatus such as a special purpose apparatus, an apparatus such as a data processing system, or a computer-readable carrier medium. The computer-readable carrier medium carries computer readable code including a set of instructions that when executed on one or more processors cause a processor or processors to implement a method. Accordingly, aspects of the present invention may take the form of a method, an entirely hardware embodiment, an entirely softwareembodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of carrier medium (e.g., a computer program product on a computer-readable storage medium) carrying computer-readable program code embodied in the medium.Carrier Medium:

[0123] The software may further be transmitted or received over a network via a network interface device. While the carrier medium is shown in an example embodiment to be a single medium, the term “carrier medium” should be taken to include a single medium or multiple media (e.g., a centralized or distributed database, and / or associated caches and servers) that store the one or more sets of instructions. The term “carrier medium” shall also be taken to include any medium that is capable of storing, encoding or carrying a set of instructions for execution by one or more of the processors and that cause the one or more processors to perform any one or more of the methodologies of the present invention. A carrier medium may take many forms, including but not limited to, non-volatile media, volatile media, and transmission media.Implementation:

[0124] It will be understood that the steps of methods discussed are performed in one embodiment by an appropriate processor (or processors) of a processing (i.e., computer) system executing instructions (computer-readable code) stored in storage. It will also be understood that the invention is not limited to any particular implementation or programming technique and that the invention may be implemented using any appropriate techniques for implementing the functionality described herein. The invention is not limited to any particular programming language or operating system.Means For Carrying out a Method or Function

[0125] Furthermore, some of the embodiments are described herein as a method or combination of elements of a method that can be implemented by a processor of a processor device, computer system, or by other means of carrying out the function. Thus, a processor with the necessary instructions for carrying out such a method or element of a method forms a means for carrying out the method or element of a method. Furthermore, an element described herein of an apparatus embodiment isan example of a means for carrying out the function performed by the element for the purpose of carrying out the invention.Connected

[0126] Similarly, it is to be noticed that the term connected, when used in the claims, should not be interpreted as being limitative to direct connections only. Thus, the scope of the expression a device A connected to a device B should not be limited to devices or systems wherein an output of device A is directly connected to an input of device B. It means that there exists a path between an output of A and an input of B which may be a path including other devices or means. “Connected” may mean that two or more elements are either in direct physical or electrical contact, or that two or more elements are not in direct contact with each other but yet still co-operate or interact with each other.Embodiments:

[0127] Reference throughout this specification to “one embodiment” or “an embodiment” means that a particular feature, structure or characteristic described in connection with the embodiment is included in at least one embodiment of the present invention. Thus, appearances of the phrases “in one embodiment” or “in an embodiment” in various places throughout this specification are not necessarily all referring to the same embodiment but may. Furthermore, the particular features, structures or characteristics may be combined in any suitable manner, as would be apparent to one of ordinary skill in the art from this disclosure, in one or more embodiments.

[0128] Similarly it should be appreciated that in the above description of example embodiments of the invention, various features of the invention are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the disclosure and aiding in the understanding of one or more of the various inventive aspects. This method of disclosure, however, is not to be interpreted as reflecting an intention that the claimed invention requires more features than are expressly recited in each claim. Rather, as the following claims reflect, inventive aspects lie in less than all features of a single foregoing disclosed embodiment. Thus, the claims following the Detailed Description of Specific Embodiments are herebyexpressly incorporated into this Detailed Description of Specific Embodiments, with each claim standing on its own as a separate embodiment of this invention.

[0129] Furthermore, while some embodiments described herein include some but not other features included in other embodiments, combinations of features of different embodiments are meant to be within the scope of the invention, and form different embodiments, as would be understood by those in the art. For example, in the following claims, any of the claimed embodiments can be used in any combination.Specific Details

[0130] In the description provided herein, numerous specific details are set forth. However, it is understood that embodiments of the invention may be practiced without these specific details. In other instances, well-known methods, structures and techniques have not been shown in detail in order not to obscure an understanding of this description.

[0131] It will be appreciated that the methods / apparatus / devices / systems described / illustrated above at least substantially provide a system and method for managing communication.Terminology

[0133] In describing the preferred embodiment of the invention illustrated in the drawings, specific terminology will be resorted to for the sake of clarity. However, the invention is not intended to be limited to the specific terms so selected, and it is to be understood that each specific term includes all technical equivalents which operate in a similar manner to accomplish a similar technical purpose. Terms such as "forward", "rearward", "radially", "peripherally", "upwardly", "downwardly", and the like are used as words of convenience to provide reference points and are not to be construed as limiting terms.Different Instances of Objects

[0134] As used herein, unless otherwise specified the use of the ordinal adjectives “first”, “second”, “third”, etc., to describe a common object, merely indicate that different instances of like objects are being referred to and are not intended to implythat the objects so described must be in a given sequence, either temporally, spatially, in ranking, or in any other manner.Comprising and Including

[0135] In the claims which follow and in the preceding description of the invention, except where the context requires otherwise due to express language or necessary implication, the word “comprise” or variations such as “comprises” or “comprising” are used in an inclusive sense, i.e. to specify the presence of the stated features but not to preclude the presence or addition of further features in various embodiments of the invention.

[0136] Any one of the terms: including or which includes or that includes as used herein is also an open term that also means including at least the elements / features that follow the term, but not excluding others. Thus, including is synonymous with and means comprising.Scope of Invention

[0137] Thus, while there has been described what are believed to be the preferred embodiments of the invention, those skilled in the art will recognize that other and further modifications may be made thereto without departing from the spirit of the invention, and it is intended to claim all such changes and modifications as fall within the scope of the invention. For example, any formulas given above are merely representative of procedures that may be used. Functionality may be added or deleted from the block diagrams and operations may be interchanged among functional blocks. Steps may be added or deleted to methods described within the scope of the present invention.

[0138] Although the invention has been described with reference to specific examples, it will be appreciated by those skilled in the art that the invention may be embodied in many other forms.Chronological order

[0139] For the purpose of this specification, where method steps are described in sequence, the sequence does not necessarily mean that the steps are to be carriedout in chronological order in that sequence, unless there is no other logical manner of interpreting the sequence.Markush groups

[0140] In addition, where features or aspects of the invention are described in terms of Markush groups, those skilled in the art will recognise that the invention is also thereby described in terms of any individual member or subgroup of members of the Markush group.Industrial Applicability

[0141] It is apparent from the above, that the arrangements described are applicable to the telecommunication industry.

Claims

CLAIMS:

1. A system for managing interactive communication, the system comprising: one or more user devices associated with one or more users; one or more member devices associated with one or more members; an interactive user interface module coupled with the one or more user devices; a content management module coupled with the one or more member devices; a communication module configured to establish communication between the one or more user devices, the one or more member devices, the interactive user interface module and content management module through a communication network; wherein the one or more member devices configured to be paired with the one or more user devices; wherein the content management module is configured to manage one or more types of interactive content to be displayed by the interactive user interface module on the one or more user devices; and wherein the interactive user interface module is configured to display the one or more types of interactive content automatically or in response to haptic interaction by the one or more users captured by the interactive user interface module.

2. The system as claimed in claim 1 , wherein the one or more users includes old age people, disabled people, people in rehab, people need personal care.

3. The system as claimed in claim 1 , wherein each of the one or more user devices has at least a processor, memory, display, camera hardware, microphone, media library stored locally or in remote location associated with each of the user's account.

4. The system as claimed in claim 1 , wherein the one or more user devices further comprising audio module configured to optimizing audio input and / or output in accordance with the speaking and / or listening limitations of the one or more users.

5. The system as claimed in claim 4, wherein the audio module is further configured to reduce unwanted background noise and / or capture desired sounds around the one or more users.

6. The system as claimed in claim 1 , wherein the one or more user devices further comprising a video module configured to optimise video compression, capture haptic interactions of the one or more users, optimise display of video of one or moremembers in accordance with eyesight or cognitive impairment of the one or more users, suppress jitters or artefacts during transmission of video to the one or more member devices.

7. The system as claimed in claim 6, wherein the video module is further configured to capture facial expressions of the one or more users to analysis stress level of the one or more users and notify the one or more members on one or more member devices.

8. The system as claimed in claim 1 , wherein the one or more user devices further comprising a remote management module configured to provide access to one or more remote user to monitor functioning of the one or more user devices, diagnose issues in functioning of the one or more user devices.

9. The system as claimed in claim 1 , wherein the one or more user devices further configured to has a plurality of biometric sensors capable of collecting physiological data from the one or more users, including but not limited to heart rate, skin temperature, and galvanic skin response and sending the physiological data to the content management module.

10. The system as claimed in claim 1 , wherein the one or more user devices further configured to have a voice recognition module that enable the one or more users to interact with the interactive user interface module through voice commands.11 . The system as claimed in claim 10, wherein the voice recognition module is adapted to understand and respond to a variety of accents and speech impairments of the one or more users.

12. The system as claimed in claim 1 , wherein the one or more members includes caregivers, healthcare professionals, friends, family members, volunteers.

13. The system as claimed in claim 1 , wherein each of the one or more member devices has at least a processor, memory, display, camera hardware, microphone, media library stored locally or in remote location associated with each of the member’s account.

14. The system as claimed in claim 1 , wherein the one or more member devices are configured to be paired with the one or more user devices by using QR code, mobile number link, voice prompt, URL link.

15. The system as claimed in claim 1 , wherein the content management module is configured to schedule one or more audio and / or video call by one or moremembers with the one or more users by using the one or more member devices coupled with the content management module.

16. The system as claimed in claims 1 and 15, wherein the one or more users automatically answer the scheduled one or more audio and / or video call by using interactive user interface module coupled with the one or more user devices.

17. The system as claimed in claims 1 and 15, wherein the one or more users answer the scheduled one or more audio and / or video call through haptic interaction with the interactive user interface module coupled with the one or more user devices.

18. The system as claimed in claim 1 , wherein the one or more types of interactive content is audio and / or video and / or image and / or live streaming and / or medication schedule and / or information message and / or personal message.

19. The system as claimed in claim 1 , wherein the content management module is further configured to personalize the one or more types of interactive content based on preferences, interaction history, and real-time behaviour analysis of the one or more users captured by the one or more user devices.

20. The system as claimed in claims 1 and 19, wherein the content management module is further configured to customise the one or more types of interactive content dynamically in response to the detected physiological states of the one or more users.21 . The system as claimed in claim 1 , wherein the interactive user interface module is further configured to automatically adjust its display of one or more types of interactive content based on environmental conditions detected by a plurality of sensors associated with the one or more user devices.

22. The system as claimed in claim 21 , wherein the environmental conditions include adjustments for ambient light, noise levels, and temperature.

23. A method for managing interactive communication, the method comprising the steps of: providing one or more user devices with one or more users; providing one or more member devices with one or more members; coupling an interactive user interface module with the one or more user devices; coupling a content management module with the one or more member devices; providing a communication module to establish communication between the one or more user devices, the one or more member devices, the interactive userinterface module, and the content management module through a communication network; pairing the one or more member devices with the one or more user devices; managing one or more types of interactive content by the content management module to be displayed by the interactive user interface module on the one or more user devices; configuring the interactive user interface module to display one or more types of interactive content automatically or in response to haptic interaction by the one or more users.

24. The method as claimed in claim 23, wherein the one or more users includes old age people, disabled people, people in rehab, people need personal care.

25. The method as claimed in claim 23, wherein each of the one or more user devices has at least a processor, memory, display, camera hardware, microphone, and a media library stored locally or in a remote location associated with each of the user's account.

26. The method as claimed in claim 23, wherein the one or more members includes caregivers, healthcare professionals, friends, family members, volunteers.

27. The method as claimed in claim 23, wherein each of the one or more member devices has at least a processor, memory, display, camera hardware, microphone, and a media library stored locally or in a remote location associated with each of the member’s account.

28. The method as claimed in claim 23, further comprising a step of scheduling one or more audio and / or video calls by the one or more members with the one or more users by using the one or more member devices coupled with the content management module.

29. The method as claimed in claim 28, further comprising a step of automatically answering the scheduled one or more audio and / or video calls by the one or more users using the interactive user interface module coupled with the one or more user devices.

30. The method as claimed in claim 28, further comprising a step of answering the scheduled one or more audio and / or video calls through haptic interaction with the interactive user interface module by the one or more users using the one or more user devices.

31. The method as claimed in claim 23, wherein one or more types of interactive content including audio, video, image, live streaming, medication schedule, information message, and personal message by the content management module to be displayed by the interactive user interface module on the one or more user devices.

32. The method as claimed in claim 23, further comprising a step of optimizing audio input and / or output in accordance with the speaking and / or listening limitations of the one or more users by an audio module in the one or more user devices.

33. The method as claimed in claim 30, further comprising a step of reducing unwanted background noise and capturing desired sounds around the one or more users using the audio module of the one or more user devices.

34. The method as claimed in claim 23, further comprising a step of optimizing display of video of one or more members in accordance with eyesight or cognitive impairments of the one or more users by a video module in the one or more user devices.

35. The method as claimed in claim 32, further comprising a step of optimizing video compression by the video module in the one or more user devices.

36. The method as claimed in claim 32, further comprising a step of capturing haptic interactions of the one or more users by the video module in the one or more user devices.

37. The method as claimed in claim 23 and 32, further comprising a step of suppressing jitters or artefacts during video transmission to the one or more member devices from the one or more user devices.

38. The method as claimed in claim 32, further comprising a step of capturing facial expressions of the one or more users by the video module.

39. The method as claimed in claim 23 and 36, wherein the step of capturing facial expressions further comprising a step of analyzing stress levels of the one or more users and notifying the one or more members on their one or more member devices.

40. The method as claimed in claim 23, further comprising a step of providing access to one or more remote users to monitor functioning of the one or more user devices, diagnose issues in functioning of the one or more user devices using a remote management module in the one or more user devices.

41. The method as claimed in claim 23, further comprising a step of collecting physiological data from the one or more users, including but not limited to heart rate, skin temperature, and galvanic skin response by a plurality of biometric sensors associated with the one or more user devices and sending the physiological data to the content management module associated with the one or more member devices.

42. The method as claimed in claims 23 and 41 , further comprising a step of customising the one or more types of interactive content dynamically in response to the detected physiological states of the one or more users.

43. The method as claimed in claim 23, further comprising a step of automatically adjusting its display of one or more types of interactive content based on environmental conditions detected by a plurality of sensors associated with the one or more user devices.

44. The method as claimed in claim 43, wherein the environmental conditions include adjustments for ambient light, noise levels, and temperature.

45. The method as claimed in claim 23, further comprising a step of personalizing the one or more types of interactive content based on preferences, interaction history, and real-time behaviour analysis of the one or more users captured by the one or more user devices.

46. The method as claimed in claim 23, further comprising a step of pairing the one or more member devices with the one or more user devices by using QR code, mobile number link, voice prompt, or URL link.

Images