Information processing device, method, and program

Abstract

To provide an information processing device, a method, and a program which improve credibility of information posted on the Internet, in both sides of an objective element and a subjective element.SOLUTION: In a business operator server 20, a content management unit 26 manages authenticated content in which a request for examination of the contents of information content is made, and which is acknowledged through the examination of the contents of the information content related to the request by a registered member; a content provision unit 27 provides a web page which displays the managed authenticated content together with an application button for applying a request item with respect to at least one of a sender of the authenticated content and an approver concerned with the examination of the authenticated content, on a predetermined web site; and an application processing unit 28, when the application button is pushed in the web page, performs processing related to notification that the request item was applied from an operator who pushed the application button, with respect to one of the sender and the approver, who is a responder corresponding to the application button.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to an information processing device, method, and program. [Background technology]

[0002] In recent years, various types of information have been circulating in society through various information transmission media, such as the Internet and paper media. This information includes information sent by unspecified individuals. Therefore, the information circulating in society may contain information with low credibility, such as false information that intentionally states content contrary to the facts or unintentional misinformation based on a misunderstanding on the part of the author (see, for example, Patent Document 1). For this reason, in order to deal with the circulation of such information, various methods have been proposed for increasing the credibility of information (see, for example, Patent Document 2). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2017-220190 [Patent Document 2] Patent No. 7016563 Summary of the Invention [Problem to be solved by the invention]

[0004] In most cases, it is relatively easy for readers to contact the poster of information posted by individuals on the Internet. However, in the case of information on a web page that is handled by an objectively reliable institution and viewed by many people, it is often not easy for readers to contact the poster.

[0005] There are various ways that readers can gauge the credibility of information circulating in society, such as checking the publisher and author names, comparing it with other works, reading other people's reviews and word-of-mouth, the state of measures to prevent tampering, and more. However, the credibility of information depends not only on these objective elements, but also on subjective elements such as the way those involved in disseminating the information respond to the reader. The attitude of those involved in disseminating the information to honestly answer any questions that readers may have about the information dramatically increases the credibility of the information.

[0006] Therefore, an object of the present application is to provide a technology that increases the credibility of information posted on the Internet from both objective and subjective aspects. [Means for solving the problem]

[0007] In order to solve the above problem, the present invention provides a web page that displays authenticated content that has been approved after reviewing the details of the information content requested by a registered member, along with an application button for submitting requests to at least one of the sender of the authenticated content and the approver involved in the review of the authenticated content.

[0008] In detail, the present invention is an information processing device for improving the credibility of information posted on a predetermined website, comprising: a content management unit for managing authenticated content that has been requested for review of the details of information content and approved after review of the details of the information content requested by a registered member; a content providing unit for providing, on the predetermined website, a web page that displays the authenticated content managed by the content management unit together with an application button for submitting a request to at least one of the sender of the authenticated content and the approver involved in the review of the authenticated content; and a content providing unit for providing, when the application button is pressed on the web page, a request button to either the sender or the approver who is the respondent corresponding to the application button. and a request processing unit that performs processing related to a notification that a request item has been submitted by the operator.

[0009] The information processing device described above enables easy submission of requests to those involved in the transmission of authenticated content posted on a webpage. In other words, if a reader of authenticated content wishes to request an interview or other request from those involved in the transmission of the authenticated content, the request can be submitted with a simple operation. Communication between the reader and those involved in the transmission of the authenticated content is facilitated. Therefore, the information processing device described above does not rely solely on the objective credibility of the content authentication entity, but goes a step further by making it easy for readers of the authenticated content to contact those involved in the transmission of the authenticated content, thereby improving credibility from the perspective of the reader's subjective perception. It is possible to increase the credibility of information posted on an Internet webpage from both objective and subjective perspectives.

[0010] The requested matter may be a request for an interview application. This can increase the credibility that reporters who are in charge of disseminating various information perceive in the authenticated content, thereby improving the reliability of information circulating in society.

[0011] Furthermore, the content providing unit may provide, on a predetermined website, a web page that displays the authenticated content together with a request to sender button for submitting a request to the sender and a request to approver button for submitting a request to the approver, and the request processing unit may perform processing related to notifying the sender that the request has been submitted by the operator when the request to sender button is pressed on the web page, and may perform processing related to notifying the approver that the request has been submitted by the operator when the request to approver button is pressed on the web page. If such buttons are provided, requests can be submitted with a simple operation, making it possible to more effectively improve credibility from the perspective of subjective elements perceived by the reader.

[0012] The content management unit may also manage authenticated content that has been approved after a request for content review has been made by a writer outside the management organization that manages the web page and the information content related to the request has been reviewed by a registered member who is registered with the management organization. This can increase the credibility of information disseminated by various writers who are active outside the management organization, thereby contributing to improving the reliability of information circulating in society.

[0013] Furthermore, the information content may be medical information, and the registered members may be doctors, which can contribute to improving the reliability of medical information circulating in society.

[0014] The present invention can also be understood from the aspect of a method. For example, the present invention may be an information processing method for improving the credibility of information posted on a predetermined website, in which a computer executes the following steps: a content management process for managing authenticated content that has been requested for review and approved after a registered member has reviewed the content of the information content related to the request; a content provision process for providing, on the predetermined website, a web page that displays the authenticated content managed by the content management process together with an application button for submitting a request to at least one of a sender of the authenticated content and an approver involved in the review of the authenticated content; and an application process for, when the application button is pressed on the web page, notifying either the sender or the approver, who is the respondent corresponding to the application button, that the request has been submitted by the operator who pressed the application button.

[0015] The present invention can also be understood from the aspect of a program. The information processing program for improving the credibility of information posted on a website may cause a computer to execute the following: a content management process for managing authenticated content that has been requested for review of the content of information content and approved after a registered member has reviewed the content of the information content related to the request; a content provision process for providing, on the specified website, a web page that displays the authenticated content managed by the content management process together with an application button for submitting a request to at least one of the sender of the authenticated content and an approver involved in the review of the authenticated content; and an application process for, when the application button is pressed on the web page, performing processing related to notifying either the sender or the approver, who is the respondent corresponding to the application button, that a request has been submitted by the operator who pressed the application button. [Effects of the Invention]

[0016] According to the present invention, it is possible to increase the credibility of information posted on the Internet from both objective and subjective aspects. [Brief explanation of the drawings]

[0017] [Figure 1] FIG. 1 is a conceptual diagram showing a direct function realized by a content management system according to an embodiment. [Figure 2] FIG. 2 is a second conceptual diagram showing the guarantee function realized by the content management system according to the embodiment. [Figure 3] FIG. 3 is a system configuration diagram of a content management system. [Figure 4] FIG. 4 is a functional block diagram realized in the business server. [Figure 5] FIG. 5 is a first process flow diagram implemented in the business server. [Figure 6] FIG. 6 is a second processing flow diagram implemented in the business server. [Figure 7]Figure 7 is an illustration showing the relationship between articles circulating in the media and readers. [Figure 8] Figure 8 is an illustration of measures to prevent fraudulent use. [Figure 9] FIG. 9 is a third process flow diagram implemented in the business server. [Figure 10] FIG. 10 is a diagram showing an example of medical information provided on the website of the business server. [Figure 11] FIG. 11 is a diagram showing an image of a series of processes related to an interview request to a member physician. [Figure 12] FIG. 12 shows an example of the interview request text sent to member physicians by e-mail. [Figure 13] FIG. 13 shows an example of a web page for responding to whether or not coverage is possible. DETAILED DESCRIPTION OF THE INVENTION

[0018] The following describes embodiments. The embodiments described below are merely examples, and do not limit the technical scope of the present disclosure to the following aspects.

[0019] <Summary> FIG. 1 is a conceptual diagram illustrating a direct function realized by a content management system according to an embodiment. The content management system according to this embodiment is a system that enables the credibility of information posted on the Internet to be increased from both objective and subjective perspectives. In this embodiment, medical information is used as an example of information content whose credibility is increased by the content management system. However, the content management system disclosed in this application is not limited to authenticating such medical information. The content management system disclosed in this application can also be applied to authenticating information related to natural sciences such as physics and chemistry, information related to social sciences such as politics and economics, and various other types of information.

[0020] In the content management system of this embodiment, a business operator that manages the operation of the content management system manages medical information created by the business operator's clients (an example of a "sender" as used herein). This medical information is certified by a doctor (an example of an "approver" as used herein) who reviews the medical information before it is posted on a web page that the content management system makes public on the Internet. The doctor who reviews the medical information is a doctor who is registered as a member of the business operator and is responsible for the review required to assign a certification mark to the medical information.

[0021] The content management system of this embodiment does not rely solely on the objective credibility of the official webpage of the authentication provider, but goes a step further by providing measures to make it easier for readers of the medical information to contact those involved in the dissemination of the information (such as the information provider or the doctor who reviewed the content), thereby improving credibility from the perspective of the reader's subjective perception. The function shown in Figure 1 is called the "direct function" because the content management system of this embodiment enables readers to easily contact those involved in the dissemination of the information. By implementing this direct function, the provider aims to improve the reliability of medical information circulating in the media and achieve its vision of creating a society that is not misled by false information such as fake medical news.

[0022] To achieve this vision, specifically, the content management system of this embodiment displays a request button on a webpage along with the medical information, enabling a media writer who reads an article about the medical information to easily contact the company that published the medical information or the doctor who authenticated the medical information. When the writer submits a request, a system is in place that automatically requests the company or doctor. If the writer's request allows the writer to interview the company or doctor, the subjective credibility of the medical information also increases. As a result, the credibility of the medical information is increased from both objective and subjective perspectives.

[0023] The content management system also controls the function of guaranteeing the content of information content distributed in various media, including various communication networks such as the Internet, various electronic information recording media such as optical discs and memories, paper media such as magazines and newspapers, public broadcasting media such as television and radio, and other media, by controlling the following processes. Figure 2 is a second conceptual diagram showing the guarantee function realized by the content management system according to the embodiment.

[0024] In the content management system of this embodiment, as shown in FIG. 2, a business operator in charge of operating the content management system connects clients who create medical information with doctors who review the medical information. The business operator then authorizes the client to use a certification mark in the media for medical information approved by the doctor. The business operator also monitors unauthorized use of the certification mark. The function shown in FIG. 2 is called the "guarantee function" because the content management system of this embodiment guarantees the content of the medical information to a certain extent by monitoring unauthorized use of medical information using the certification mark. By implementing this guarantee function, the business operator aims to improve the reliability of medical information circulating in the media and achieve its vision of realizing a society that is not misled by false information such as fake medical news.

[0025] To achieve this vision, specifically, when a client requests the authentication of medical information, the content management system of this embodiment requests a pre-registered member doctor to review the medical information. Then, when the member doctor approves the medical information, the system notifies the client that the information has been authenticated. In this notification, a certification mark that the client can use when distributing the medical information to the media is used as an identifier to distinguish it from other certifications. Both are provided to clients electronically in the form of image data. This allows clients to publish medical information in the media with the image data attached to the medical information. Furthermore, when the content management system extracts medical information bearing the certification mark circulating in the media, it compares the extracted medical information with certified medical information. If there are any differences, it notifies the client that the certification mark is being used on medical information that differs from the certified information. This allows the client to take various measures, such as correcting or deleting articles about the medical information circulated in the media, issuing corrective warnings to those who have used the certification mark without permission, or consulting with the company operating the content management system. Furthermore, if unauthorized use of the certification mark is discovered, the company operating the content management system may take corrective measures without notifying the client.

[0026] By managing this guarantee function, the content management system of this embodiment ensures that medical information circulating in the media that has been given the certification mark is more reliable than information that does not have the certification mark. Furthermore, since medical information circulating in the media that has the certification mark is compared with certified medical information, the appropriate use of the certification mark also builds social trust in the certification mark. If the certification mark becomes well-known and the trustworthiness of medical information bearing the certification mark is socially recognized, people who come into contact with information in the media will be able to determine the reliability of medical information based on the presence or absence of the certification mark. This is expected to contribute to the realization of a society that is not misled by fake medical news, etc.

[0027] The content management system of this embodiment will be described in detail below.

[0028] <System configuration> Figure 3 is a system configuration diagram of the content management system 1. The content management system 1 includes a business server 20 (an example of an "information processing device" as referred to in this application) operated by a business operator 2, a client terminal 30 used by a client 3, a member doctor terminal 40 used by a member doctor 4, a media server 50 operated by a media 5, and a writer terminal 70 used by a writer 7. The business server 20, the client terminal 30, the member doctor terminal 40, and the media server 50 can communicate with each other via the Internet 6, which is a public communication line. The writer 7 may be a journalist or the like affiliated with a specific media 5, or may be an independent journalist or the like.

[0029] Although two member physician terminals 40 are shown in Figure 3, the number of member physicians 4 of the business operator 2 is not limited to two. The business operator 2 has a large number of member physicians 4, and can communicate with each member physician 4's member physician terminal 40 via the Internet 6. Also, in Figure 3, the media 5 is shown as separate from the client 3, the business operator 2, and the member physician 4, but for example, the client 3, the business operator 2, or the member physician 4 may publish a web page or a monthly magazine, and thus serve as part of the media 5. Also, in Figure 3, the business operator server 20, the client terminal 30, the member physician terminal 40, and the media server 50 are connected to the Internet 6 by solid lines, but each device may be connected to the Internet 6 either wirelessly or via a wired connection.

[0030] The business server 20, the client terminal 30, the member doctor terminal 40, the media server 50, and the writer terminal 70 all have a CPU (Central Processing Unit), a memory, a main storage device such as an SSD (Solid State Drive) or an HDD (Hard Disk Drive), an input / output interface, and the like. The client terminal 30, member doctor terminal 40, and writer terminal 70 may be, for example, a smartphone, a tablet computer, a personal computer, or any other type of computer. The business server 20 and media server 50 may be, for example, a general-purpose server, a personal computer, a rental server installed in a data center, a cloud, or any other type of computer. The computer is applicable.

[0031] FIG. 4 is a functional block diagram implemented in the provider server 20. In the provider server 20, the CPU executes a computer program loaded from the main storage device to memory, thereby implementing seven functional blocks, for example, an examination processing unit 21, an authentication management unit 22, a comparison processing unit 23, a notification processing unit 24, a content management unit 26, a content providing unit 27, and an application processing unit 28, as well as a database 25 storing various information. When the examination processing unit 21 receives a request for examination of the contents of medical information sent from the client terminal 30 via the Internet 6, it transmits a review request to each member physician terminal 40. Furthermore, the authentication management unit 22 transmits image data of a certification mark for medical information approved by the member physician 4 to the client terminal 30 of the client 3 that requested the examination, and registers the image data in the database 25. Furthermore, the comparison processing unit 23 extracts information content bearing a certification mark from information content distributed in the media server 50 of the media 5, and compares the extracted information content with the authenticated medical information. Furthermore, the notification processing unit 24 is responsible for notifying the user when the extracted information content differs from the authenticated medical information. The content management unit 26 is responsible for managing the authenticated medical information. The content providing unit 27 is responsible for publishing the medical information managed by the content management unit 26 on the webpage of the business operator server 20. The application processing unit 28 is responsible for accepting applications for interviews related to medical articles. The database 25 stores information (membership number, name, email address, etc.) of member doctors 4 registered as members of the business operator 2, as well as files of medical information approved by the member doctors 4. The database 25 also stores information (membership number, name, email address, etc.) of writers 7 and other members registered as members who can access the medical information website published on the webpage of the business operator server 20.

[0032] The following describes the processing executed by the content management system 1 of this embodiment. In this embodiment, medical information handled by the "direct function" outlined using Fig. 1 is handled as having undergone authentication by the "guarantee function" outlined using Fig. 2. Therefore, for the sake of convenience, the following will first describe the details of the processing related to the guarantee function, and then describe the details of the processing related to the direct function.

[0033] <Processing flow for guarantee function> 5 is a first processing flow diagram implemented in the business entity server 20. The first processing flow implemented in the business entity server 20 will be described below.

[0034] The business provider server 20 repeatedly executes the following process while executing the computer program loaded into memory. That is, the business provider server 20 determines whether or not a request for review sent via the Internet 6 from the client terminal 30 operated by the client 3 has been received (S101). The review request may be made, for example, in the form of the client 3 accessing a webpage published on the Internet 6 by the business provider server 20 using the client terminal 30 and uploading a file of medical information to be reviewed on the webpage, or in the form of the client 3 sending an email requesting review using the client terminal 30 to the email address of the business provider 2 used for review acceptance, or in the form of the client 3 mailing application documents and electronic files for review to the business provider 2. The business provider server 20 may automatically accept requests sent from the client 3 in these ways, or may accept them after an employee of the business provider 2, for example, confirms the review content and performs input operations.

[0035] If the determination in step S101 is affirmative, the business entity server 20 next requests the medical information, which is the information content to be examined and which has been sent from the client terminal 30, to be examined. The medical information requested for review may be sent to the member doctor terminal 40 via the Internet 6 together with a predetermined message to that effect (S102). The request for review may be, for example, in the form of sending the medical information requested for review to the member doctor terminal 40 of each member doctor 4 by email, or in the form of the member doctor 4 accessing a web page of the business operator server 20 on the member doctor terminal 40, or in the form of mailing a paper medium or the like from the business operator 2 to the member doctor 4.

[0036] Next, the business entity server 20 determines whether the member physician 4 has completed the proofreading (S103). The determination of whether the member physician 4 has completed the proofreading may be made, for example, by a positive determination when proofreading results have been received from the member physician terminals 40 of all member physicians 4 who requested proofreading, by a positive determination when proofreading results have been received from the member physician terminals 40 of a predetermined number of member physicians 4, or by a positive determination after a certain period of time has elapsed since the proofreading was requested. The member physician 4 may proofread in various ways, such as by pressing an approval button on the webpage of the business entity server 20, by replying by email containing the proofreading results, or by mailing a paper document containing the proofreading results. The business entity server 20 may automatically accept the proofreading results sent from the member physician 4 in these ways, or by having an employee of the business entity 2, etc., confirm or input the proofreading results.

[0037] If the business operator server 20 makes a positive determination in step S103, it then executes authentication processing (S104). The authentication processing involves registering the approved medical information in the database 25, generating an identifier to be assigned to the certification mark, and providing the certification mark to the party requesting the review. The certification mark is provided in the form of electronic image data so that the client 3 can easily include it in an article. For this reason, the certification mark is preferably provided to the client 3 in the form of being downloaded from the web page of the business operator server 20 or attached to an email sent to the client terminal 30 of the client 3, but may also be provided in the form of, for example, mailing an electronic information recording medium on which the image data is recorded.

[0038] In the content management system 1, the provider server 20 repeatedly executes the processes of steps S101 to S104 described above, and thereby the authenticated medical information is stored for each identifier in the database 25 of the provider server 20. Then, the client 3 can transmit the information to various media 5 in the form of adding an authentication mark to the authenticated medical information. The identifier is a unique identifier issued individually for each authentication, and may be, for example, a character string containing alphanumeric characters.

[0039] Next, a process for monitoring the proper use of the certification mark will be described. Fig. 6 is a second process flow diagram realized in the business entity server 20. The second process flow realized in the business entity server 20 will be described below.

[0040] While the computer program loaded into memory is running, the business server 20 repeatedly executes the following process in addition to the processes of steps S101 to S105 described above. That is, the business server 20 crawls the Internet 6, accesses the media servers 50 of various media 5, and refers to various articles (information content) (S201). Then, the business server 20 determines whether the article has the above-mentioned certification mark (S202). The crawling of the Internet 6 can be achieved by using a known crawler. Furthermore, the determination of whether the article has the certification mark can be achieved based on the degree of match of the feature amounts of the certification mark, etc. If the crawler has a function of extracting only articles that have the certification mark, step S201 and step S202 may be the same step.

[0041] If the determination in step S202 is affirmative, the business server 20 reads the identifier attached to the certification mark (S203). The identifier can be read using, for example, an existing OCR ( Optical Character Recognition (OCR) technology can be used. To read the given identifier, for example, a character area is extracted by layout analysis, a character extraction analysis process is performed to break down the characters in the character area one by one, and a recognition process is performed to recognize what characters the image data is. The recognition process includes, for example, a normalization process to enlarge or reduce the character image to a certain size, a process to extract the characteristics of the character image (features such as vertical, horizontal, and diagonal lines, the length of each line, and the positional relationship between lines), a matching process to search for character codes that match the features of the character image, and an automatic correction process using a dictionary (such as a word dictionary) for each character code extracted in the matching process and / or its character string.

[0042] After reading the identifier, the business provider server 20 queries the database 25 to see if the same identifier exists (S204). Then, the business provider server 20 extracts medical information registered in the database 25 that has the same identifier.

[0043] When medical information with the same identifier is extracted in step S204, the provider server 20 next determines whether the content of the article referenced in step S201 matches the content of the medical information extracted in step S204 (step S205). The determination of whether the content matches can be made, for example, based on whether the degree of match of the text data is equal to or greater than a predetermined threshold. In addition, for example, utilizing AI (Artificial Intelligence) is also effective in determining the degree of match of the content.

[0044] When an article is posted to Media 5, character limits, formatting, and some proofreading are typically applied. Therefore, whether the content of an article matches the authenticated medical information registered in Database 25 may not be determined solely by the degree of match of the text data. However, by utilizing AI to determine the degree of content match, it becomes possible to mechanically measure the degree of content match even if the article has been slightly modified from the authenticated medical information. For example, after dividing a sentence into words, the sentence can be vectorized by counting the occurrence frequency of each word and then calculating the similarity of the vectors. This makes it possible to measure the degree of match between the two sentences. Applying various deep learning and learning models to this process makes it possible to obtain highly accurate values ​​for the degree of match.

[0045] Furthermore, if the identical identifier is not found in step S204 or if it is determined in step S205 that the content of the article does not match the authenticated medical information, the business provider server 20 notifies the same (S206). For example, if the identical identifier is not found in step S204, the business provider server 20 notifies a person in charge at the business provider 2 or the like that fraudulent use of the authentication mark has been detected. For example, if it is determined in step S205 that the content of the article does not match the authenticated medical information, the business provider server 20 notifies the corresponding client 3 or the business provider 2 that an article with mismatched content has been detected. This notification may be provided, for example, by the business provider server 20 issuing an email or the like, by a notification function of an app installed on a mobile information terminal such as a smartphone, or on a personal screen displayed for the user when the webpage of the business provider server 20 is accessed, or by a paper printout issued by a printer or the like connected to the business provider server 20. Further, guidance to the client 3 may be provided manually via a person in charge at the business 2, rather than from the business server 20 to the client terminal 30.

[0046] In the above description of the processing of steps S201 to S206, for ease of understanding, the monitoring of articles obtained by crawling the Internet 6 has been taken as an example, but the business entity server 20 may also monitor articles from media that are not distributed on the Internet 6, such as magazines obtained by the business entity 2 or the contents of television programs transmitted over the public wireless network. In this case, for example, a person in charge at the business entity 2 may read articles in paper media using a scanner or the like and convert them into electronic format. The digitalized article is processed in steps S201 to S206 in the same way as the article obtained via the Internet 6. Alternatively, an image analysis is performed on a video recording of the contents of a television broadcast program, and the article displayed on the screen showing the certification mark is digitized and processed in steps S201 to S206 in the same way as the article obtained via the Internet 6. This makes it possible to monitor even articles from media that are not distributed on the Internet 6, such as articles in paper media obtained by a person in charge of the business 2.

[0047] In the content management system 1, the provider server 20 repeatedly executes the above steps S201 to S206 to monitor the usage of the certification mark. If any unauthorized use of the certification mark is detected, the client 3 or the provider 2 is notified of this, making it possible to quickly correct the unauthorized use. This maintains the reliability of the medical information bearing the certification mark and the social credibility of the certification mark itself.

[0048] The following describes a vision that can be realized by the content management system 1 of this embodiment. FIG. 7 is an illustration diagram showing the relationship between articles circulating in the media and readers. The content management system 1 of this embodiment allows the use of a certification mark for medical information approved by a doctor. Therefore, as the use of the content management system 1 becomes widespread, articles without a certification mark and articles with a certification mark will be circulating in the media. Therefore, readers who read media articles will have the opportunity to see the certification mark attached to the article. As readers become more aware of the certification mark, they will come to know that articles with the certification mark have been approved by a doctor. As a result, when selecting articles from the media, readers will choose articles with a certification mark over articles without a certification mark. As a result, readers will be less likely to be misled by false information, such as fake medical news.

[0049] Furthermore, since the above-mentioned measures to prevent fraudulent use of the certification mark are taken, the possibility of damage to social trust in the certification mark is also reduced. FIG. 8 is a conceptual diagram illustrating the measures to prevent fraudulent use. In the content management system 1 of this embodiment, medical information approved by a doctor is stored in the database 25, and articles bearing the certification mark circulating through the media are compared with the authenticated medical information stored in the database 25. Articles whose content matches the authenticated medical information, such as "Article 1" and "Article 2" shown in FIG. 8, are deemed to be appropriate uses of the certification mark. On the other hand, articles whose content differs from the authenticated medical information, such as "Article 3" shown in FIG. 8, are deemed to be fraudulent uses of the certification mark, and a corrective recommendation is issued. Thus, the content management system 1 of this embodiment minimizes the possibility of widespread fraudulent use of the certification mark, thereby maintaining social trust in the certification mark affixed to articles containing medical information.

[0050] Furthermore, for example, it is not easy for writers, such as journalists, who write information to be disseminated to the media, to come into contact with renowned doctors with advanced knowledge. Meanwhile, well-known doctors with high medical aspirations hope to disseminate and spread reliable medical information to realize better medical care and society, but they sometimes lament the reality that information is not properly conveyed in the media. In this regard, with this embodiment, the content management system 1 provides a platform where doctors and writers can share medical information, and the medical information created by writers is reviewed by doctors, which can connect writers and doctors and contribute to the dissemination of medical information that is in line with the wishes of both parties.

[0051] The processing flow for the "guarantee function" has been explained above. Next, the processing flow for the "direct function" will be explained.

[0052] <Processing flow for direct function> 9 is a flowchart of a third process implemented in the business server 20. The third process flow implemented in the business server 20 will be described below.

[0053] The business provider server 20 repeatedly executes the following process while executing the computer program loaded into memory. That is, the business provider server 20 determines whether or not there is a request for viewing a web page related to medical information from the writer 7 or other members who are registered as members on the business provider server 20's website (S301). The viewing request may be made, for example, by the writer 7 accessing the top page of the website published on the Internet 6 by the business provider server 20 using the writer terminal 70 and clicking a button on the top page to transition to appropriate medical information, or by clicking a hyperlink in an e-mail newsletter distributed regularly or irregularly from the business provider server 20 to the writer terminal 70. When a viewing request is made, the business provider server 20 sends data for displaying a web page containing medical information to the requesting writer terminal 70.

[0054] Fig. 10 is a diagram showing an example of medical information provided on the website of the business operator server 20. When a request is made to view a web page related to medical information on the website of the business operator server 20, for example, medical information such as that shown in Fig. 10 is displayed on the screen of the writer terminal 70. That is, on the web page of the medical information, content is displayed that includes, for example, the above-mentioned certification mark C1, the title C2 of the medical information (press release), information C3 about the information sender, the content C4 of the medical information, comments C5 from the doctor involved in the authentication of the medical information, a button C6 for requesting an interview with the company that sent the information, and a button C7 for requesting an interview with the doctor involved in the authentication of the medical information.

[0055] The business entity server 20 determines whether or not an interview request has been made while such a web page is displayed on the writer terminal 70 (S303). Here, for example, if the writer 7, who is the viewer, clicks the request button C7 on the writer terminal 70, a positive determination is made in this step S303, and an interview request is made to the member doctor 4 who was involved in authenticating the medical information of the web page (S304).

[0056] Figure 11 is a diagram that conceptually shows the series of processes involved in requesting an interview with a member doctor 4. For example, when the request button C7 is clicked, the business operator server 20 queries the database 25 to find the email address of the member doctor 4 who was involved in authenticating the medical information on the web page. The business operator server 20 then sends an email to the found email address of the member doctor 4 notifying them of the interview request.

[0057] Figure 12 shows an example of the interview request text sent by email to a member doctor 4. Using the name of a registered member writer 7 and template data, the business operator server 20 automatically generates text, as shown in Figure 12, indicating that the writer 7 wishes to interview the doctor. The business operator server 20 then sends the text to the email address of the member doctor 4. This text includes a URL (Uniform Resource Locator) link for accessing a web page on the business operator server 20's website that provides a response regarding whether or not the interview is possible.

[0058] Figure 13 is a diagram showing an example of a web page for responding to whether or not to accept an interview. When a member doctor 4 who has seen the email notifying the interview request clicks on the member doctor terminal 40 the reply URL link provided in the email, the business operator server 20 causes the member doctor terminal 40 to display a reply web page such as that shown in Figure 13. The web page for responding to whether or not to accept an interview displays content including a selection button C11 for whether or not to accept the interview, information C12 regarding the interview, and an entry field C13 in which the member doctor 4 can enter requests for the interview, etc.

[0059] With this webpage displayed on the member doctor terminal 40, the business provider server 20 determines whether the interview request has been accepted (S305). Here, for example, if the member doctor 4 clicks "YES" (accept) on the selection button C11, a positive determination is made in this step S305, and the business provider server 20 performs various relay processes, such as notifying the writer 7 who made the request of acceptance or a request (S306). Also, for example, if the member doctor 4 clicks "NO" (reject) on the selection button C11, a negative determination is made in this step S305, and the business provider server 20 performs other processes, such as requesting another interview from another member doctor 4 in step S304 onwards, or notifying the writer 7 who made the request that the interview is not possible (S307).

[0060] In the explanation of the above series of steps S301 to S307, we have used the example of pressing the application button C7 to request an interview with a member doctor 4, but the same applies when pressing the application button C6 to request an interview with a company such as client 3.

[0061] In the content management system 1, the provider server 20 repeatedly executes the above steps S301 to S307, thereby enabling easy contact with those involved in the dissemination of medical information posted on the provider server 20's webpage. In other words, if a writer 7 who reads the medical information wishes to interview the individual, they can easily request an interview through a simple operation. Communication between the writer 7 and those involved in the dissemination of the medical information is then facilitated. Therefore, the content management system 1 of this embodiment does not rely solely on the objective credibility of the official webpage of the provider 2, which is responsible for authenticating medical information. Instead, it goes a step further by providing a means for the writer 7 who reads the medical information to easily contact the member physicians 4 or clients 3 involved in the dissemination of the medical information. This improves the credibility of the content from the perspective of the writer 7's subjective perspective. This increases the credibility of the content of the articles that writers 7 disseminate to the public, improving the reliability of medical information circulating in society and contributing to the realization of a society that is not misled by false information, such as fake medical news.

[0062] <Modification> In the above embodiment, requests for interviews and the like for member doctors 4 and clients 3 are accepted on the website of the business operator server 20 managed by the business operator 2, but such a website may be realized on a server managed by a party other than the business operator 2. For example, the medical information managed by the business operator server 20 may be displayed on the website of another server that provides medical information with the same content, and the business operator server 20 may process requests for interviews and the like made via the website of the other server.

[0063] Furthermore, in the above embodiment, the business entity server 20 mainly accepts applications for coverage from writers 7, but the business entity server 20 may also accept applications for coverage from an unspecified number of people. In this case, a brokerage fee may be charged for each application for coverage, or the business entity 2 may recover operating costs from clients 3 by showing applicants advertisements provided by the clients 3, etc.

[0064] In addition, the above-described embodiments and modifications can be modified as appropriate.

[0065] <Computer-readable recording medium> A program that causes a computer or other machine or device (hereinafter referred to as a computer, etc.) to realize any of the above functions can be recorded on a computer-readable recording medium. Then, the program on the recording medium can be read by the computer, etc., and executed. This allows the function to be provided.

[0066] Here, a computer-readable recording medium refers to a recording medium that stores information such as data and programs electrically, magnetically, optically, mechanically, or chemically and that can be read by a computer. Among such recording media, those that can be removed from a computer include, for example, flexible disks, magneto-optical disks, CD-ROMs, CD-R / Ws, DVDs, Blu-ray Discs (Blu-ray is a registered trademark), DAT, 8mm tapes, and memory cards such as flash memory. Furthermore, recording media that are fixed to a computer include hard disks and ROMs (read-only memories). [Explanation of symbols]

[0067] 1. Content Management System 2··Business operator 3. Client 4. Member physicians 5. Media 6. Internet 7. Writer 20. Operator server 21. Examination Department 22. Authentication Management Department 23 Comparison processing section 24 Notification processing section 25··Database 26··Content Management Department 27··Content Provider 28. Application Processing Department 30 Client terminal 40··Member physician terminal 50··Media Server 70··Writer terminal

Claims

1. An information processing device for improving the credibility of information posted on a predetermined website, comprising: a content management unit for managing authenticated content that has been approved after a request for review of the contents of information content made by a registered member and the contents of the information content related to the request have been reviewed; a content providing section that provides, on the predetermined website, a web page that displays the authenticated content managed by the content management section together with an application button for submitting a request to at least one of a sender of the authenticated content and an approver involved in the examination of the authenticated content; and an application processing unit that, when the application button is pressed on the web page, performs processing related to a notification that a request has been made by the operator who pressed the application button to either the sender or the approver, who is a respondent corresponding to the application button. Information processing device.

2. The request is a request for an interview application. The information processing device according to claim 1 .

3. the content providing unit provides, on the predetermined website, a web page displaying the authenticated content together with a sender request button for submitting a request to the sender and an approver request button for submitting a request to the approver; The application processing unit: When the request button for the sender is pressed on the web page, a process for notifying the sender that a request has been made by the operator is performed; When the request button for the approver is pressed on the web page, a process for notifying the approver that the request has been submitted by the operator is performed.

3. The information processing device according to claim 1 or 2.

4. The content management unit manages the authenticated content that is approved after a request for content review is made by a writer outside the management organization that manages the web page, and the registered member registered in the management organization reviews the content of the information content related to the request. The information processing device according to claim 1 .

5. the information content is medical information; The registered member is a physician; The information processing device according to claim 1 .

6. An information processing method for improving the credibility of information posted on a predetermined website, comprising the steps of: The computer a content management process for managing authenticated content that has been approved after a request for review of the content of information content by a registered member has been made and the content of the information content related to the request has been reviewed; a content providing process for providing, on the predetermined website, a web page that displays the authenticated content managed by the content management process together with an application button for submitting a request to at least one of a sender of the authenticated content and an approver involved in the review of the authenticated content; When the application button is pressed on the web page, an application process is executed to notify either the sender or the approver, who is the respondent corresponding to the application button, that a request has been made by the operator who pressed the application button. Information processing methods.

7. An information processing program for improving the credibility of information posted on a specified website, comprising: On the computer, a content management process for managing authenticated content that has been approved after a request for review of the content of information content by a registered member has been made and the content of the information content related to the request has been reviewed; a content providing process for providing, on the predetermined website, a web page that displays the authenticated content managed by the content management process together with an application button for submitting a request to at least one of a sender of the authenticated content and an approver involved in the review of the authenticated content; When the application button is pressed on the web page, an application process is executed to notify either the sender or the approver, who is a person corresponding to the application button, that a request has been made by the operator who pressed the application button. Information processing program.

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