Work management system

Abstract

To provide a work management system which can efficiently manage a work content by a worker.SOLUTION: A work management system 1 includes: a plurality of terminal devices 3A, 3B and 3C carried by a plurality of workers UA, UB and UC, respectively; and a management device 2 capable of communicating with the plurality of terminal devices 3A, 3B and 3C. The plurality of terminal devices 3A, 3B and 3C transmit work completion information on a progress situation of a specific work input by the workers UA, UB and UC carrying the respective terminals to the management device 2. The management device 2 collects and manages the work completion information transmitted from the plurality of terminal devices 3A, 3B and 3C.SELECTED DRAWING: Figure 6

Description

[Technical field]

[0001] The present disclosure relates to a work management system. [Background technology]

[0002] There is a need to efficiently manage the work of workers.

[0003] For example, Patent Document 1 discloses a configuration in which care staff at a nursing facility carry IC cards, and when they visit residents to provide in-home care or other services, the IC cards are read by a card reader installed at the location they are visiting to manage entry and exit, and this entry and exit information is used to manage monthly work records. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2015-180984 A Summary of the Invention [Problem to be solved by the invention]

[0005] However, the conventional methods such as those disclosed in Patent Document 1 mainly perform time management based on entry and exit information to a work area, and are unable to manage specific work content.

[0006] The present disclosure aims to provide a work management system that can efficiently manage the work content performed by workers. [Means for solving the problem]

[0007] A work management system according to one aspect of an embodiment of the present invention comprises a plurality of terminal devices carried by a plurality of workers respectively, and a management device capable of communicating with the plurality of terminal devices, wherein the plurality of terminal devices transmit work completion information regarding the progress of specific work input by the workers carrying their respective terminal devices to the management device, and the management device aggregates and manages the work completion information transmitted from the plurality of terminal devices.

[0008] According to this aspect, the progress of work by multiple workers can be consolidated and managed in the management device, so that the specific work content performed by each worker can be easily understood by referring to the work history consolidated in the management device. This allows the work management system to efficiently manage the work content performed by workers.

[0009] In a work management system according to another aspect of an embodiment of the present invention, the work completion information may include information regarding the time the worker spent in a work area where the specific work is performed, and information regarding the work time required for each unit task included in the specific work.

[0010] According to this aspect, information on the work time of each unit task included in a specific task can be included in the information managed by the management device. This allows the work content performed by each worker to be broken down into individual unit tasks and recorded in the management device, making it possible to understand the work content of the worker in more detail by referring to this recorded information.

[0011] In a work management system relating to another aspect of an embodiment of the present invention, the terminal device may be configured to transmit the work completion information to the management device when a total work time, which is the sum of the work times, matches the stay time.

[0012] According to this aspect, the total work time of each unit task included in a specific task performed by a worker in the work area can be made to always match the stay time of the worker in the work area during this task, making it possible to collect more accurate information on the work time of each unit task included in the work history information recorded and managed in the management device.

[0013] In the work management system according to another aspect of the embodiment of the present invention, the stay time may be calculated from an entry time and an exit time of the worker in the work area.

[0014] According to this aspect, it is possible to accurately calculate information on the time that a worker stays in a work area where a specific task is performed.

[0015] In a work management system relating to another aspect of an embodiment of the present invention, an HF tag may be installed in the work area, and the terminal device may be configured to obtain information on the entry time and the exit time by communicating with the HF tag when entering or leaving the work area.

[0016] According to this aspect, information on entry and exit times can be automatically obtained by performing a tag reading operation, making it possible to obtain more accurate information, and as a result, the information on stay time calculated based on this information can also be made more accurate.

[0017] In a work management system relating to another aspect of an embodiment of the present invention, the HF tag may be configured to include an entry HF tag used when entering the work area, and an exit HF tag used when exiting the work area.

[0018] According to this aspect, tag reading operations can be performed using different tags when entering and leaving the room, so even if the timing of another worker entering and leaving the same work area overlaps, entry and exit can be performed smoothly without waiting time, thereby improving work efficiency.

[0019] In a work management system relating to another aspect of an embodiment of the present invention, the work area in which the specific work is performed is a room where a person requiring care is present, the specific work includes information about work corresponding to the person requiring care, and the terminal device may be configured to, in response to the worker's entry into the room, display a screen regarding the information about the work corresponding to the person requiring care to notify the worker.

[0020] According to this aspect, information about tasks corresponding to the person requiring care residing in the room where the worker enters is displayed on a terminal device carried by the worker, making it possible to automatically notify each worker of the appropriate tasks that they should perform, thereby improving work efficiency.

[0021] In a work management system according to another aspect of an embodiment of the present invention, the terminal device may be configured to display a plurality of buttons corresponding to the individual unit tasks on a screen related to the specific task, and to obtain information on the work time related to the unit task according to the number of times the button is operated by the worker.

[0022] According to this aspect, the worker can easily input the work time in accordance with the number of times the button is pressed, thereby reducing input errors and further improving work efficiency. Effect of the Invention

[0023] According to the present disclosure, it is possible to provide a work management system that can efficiently manage the work content performed by workers. [Brief description of the drawings]

[0024] [Figure 1] FIG. 1 is a diagram showing an example of application of a work management system according to an embodiment; [Diagram 2] FIG. 13 is a diagram showing an example of a work information screen displayed on a terminal device when a worker enters a room. [Diagram 3] FIG. 13 is a diagram showing an example of a work information screen displayed on a terminal device when a worker enters a storage facility. [Figure 4]FIG. 13 is a diagram showing another example of a work information screen displayed on the terminal device when a worker enters a room. [Diagram 5] FIG. 13 is a diagram showing another example of a work information screen displayed on the terminal device when a worker enters the storage facility. [Figure 6] Work management system functional block diagram [Figure 7] Hardware configuration diagram of management device and terminal device [Figure 8] Flowchart of operation in a terminal device of a work management system [Figure 9] 1 is a flowchart showing the operation of a management device in a work management system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0025] Hereinafter, an embodiment will be described with reference to the accompanying drawings. In order to facilitate understanding of the description, the same components in each drawing are denoted by the same reference numerals as much as possible, and duplicated description will be omitted.

[0026] 1 is a diagram showing an application example of a work management system 1 according to an embodiment. The work management system 1 is a system for collectively managing the work of a plurality of workers UA, UB, and UC using a common management device 2.

[0027] The work management system 1 includes a plurality of terminal devices 3A, 3B, and 3C carried by a plurality of workers UA, UB, and UC, respectively, and a management device 2 capable of communicating with the plurality of terminal devices 3A, 3B, and 3C. In the example of Fig. 1, a configuration including three workers UA, UB, and UC as the plurality of workers and three terminal devices 3A, 3B, and 3C as the plurality of terminal devices is illustrated. In the following description, the three workers UA, UB, and UC may be collectively referred to as "worker U," and the three terminal devices 3A, 3B, and 3C may be collectively referred to as "terminal device 3."

[0028] Furthermore, the work management system 1 has a worker U perform specific work in at least one work area within a predetermined work space, and manages the progress of the specific work. In the example of Fig. 1, a care facility 100 is illustrated as an example of a "work space", and a room 110 in which a person requiring care 114 resides and a storage room 120 in which equipment is stored are illustrated as examples of a "work area". In this example, the work content performed by the workers UA, UB, and UC is mainly care service for the person requiring care 114.

[0029] For example, a plurality of beds 113 are installed in the living room 110. A care-requiring person 114 is assigned to each bed 113, and the plurality of care-requiring people 114 reside in the living room 110. Note that the living room 110 shown in Fig. 1 is an example, and the living room 110 may be a private room.

[0030] In the storage 120, for example, a shelf 123 is installed, and a plurality of items 124 is placed on the shelf 123. A plurality of types of items 124 are stored in the storage 120. When the storage 120 is located in the care facility 100, the types of items 124 stored in the storage 120 include, for example, equipment, medicines, instruments, and the like used in the care and treatment of the person in need of care 114.

[0031] In the work management system 1, entry HF tags (HF tags for entrance) 111, 121 and exit HF tags (HF tags for exit) 112, 122 are installed in each work area, which is a room 110 and a storage room 120. The entry HF tags 111, 121 and the exit HF tags 112, 122 are examples of identification signs installed in work areas where a specific work is performed by a worker U.

[0032] For example, as shown in FIG. 1, the living room 110 and the storage unit 120 have entrances and exits in a common corridor 130. The HF tag 111 for entry of the living room 110 is installed near the corridor 130 side (outside the room) of the entrance of the living room 110. Meanwhile, the HF tag 112 for exit of the living room 110 is installed near the indoor side of the entrance of the living room 110. Similarly, the HF tag 121 for entry of the storage unit 120 is installed near the corridor 130 side (outside the room) of the entrance of the storage unit 120. Meanwhile, the HF tag 122 for exit of the storage unit 120 is installed near the indoor side of the entrance of the storage unit 120.

[0033] In this way, by separately installing the HF tags 111, 121 for entry and the HF tags 112, 122 for exiting the room on the outside and inside of the entrance, it becomes easier to read the HF tags 111, 121 for entry just before entering the room, and easier to read the HF tags 112, 122 for exiting the room just before leaving the room. This reduces the work of each worker U when entering and exiting the room.

[0034] FIG. 1 illustrates a state in which a worker UB is about to enter the storage 120, and the terminal device 3B carried by the worker UB acquires the room ID of the storage 120 from the HF tag 121 for entering the storage 120. At this time, the terminal device 3B communicates with the management device 2, triggered by the acquisition of the room ID. FIG. 1 also illustrates a state in which a worker UC is about to leave the room 110, and the terminal device 3C carried by the worker UC acquires the room ID of the room 110 from the HF tag 112 for leaving the room 110. At this time, the terminal device 3C communicates with the management device 2, triggered by the acquisition of the room ID. FIG. 1 also illustrates a state in which another worker UA is in the corridor 130, and the terminal device 3A carried by the worker UA does not particularly communicate with the management device 2 at this time.

[0035] Each of the terminal devices 3A, 3B, 3C can communicate with the room entry HF tags 111, 121 and the room exit HF tags 112, 122 by wireless communication, and can obtain room identification information (room ID) from these tags. When the worker UA, UB, UC enters the room 110 or the storage 120, each of the terminal devices 3A, 3B, 3C can also obtain information on the time the worker entered the room by communicating with the room entry HF tags 111, 121 to obtain the room ID. Similarly, when the worker UA, UB, UC leaves the room 110 or the storage 120, each of the terminal devices 3A, 3B, 3C can also obtain information on the time the worker left the room by communicating with the room exit HF tags 112, 122 to obtain the room ID.

[0036] The terminal device 3 determines the type of work area based on the room ID read from the entry HF tag 111, 121 when the worker U enters the room 110 or the storage 120 (work area). That is, it can determine whether the room the worker U entered is the room 110 or the storage 120. Then, the display content of the specific work displayed on the display unit is changed according to the type of work area. That is, the terminal device 3 can display a screen related to the specific work according to the type of work area on the display unit.

[0037] More specifically, the terminal device 3 transmits information on the room ID read from the room entry HF tags 111, 121 to the management device 2. Based on the room ID received from the terminal device 3, the management device 2 transmits "work instruction information" related to a specific task corresponding to the type of work area to the terminal device 3 that transmitted the room ID. Based on the work instruction information received from the management device 2, the terminal device 3 displays a screen related to a specific task corresponding to the type of work area on the display unit.

[0038] When the work area in which worker U performs work is a room 110, the terminal device 3, triggered by the worker U's entry into the room 110, displays a screen on the display unit regarding information about work corresponding to the person in need of care 114 in the room 110 to notify the worker U.

[0039] Fig. 2 is a diagram showing an example of a work information screen 31 displayed on the display unit of the terminal device 3 when a worker U enters the room 110. As shown in Fig. 2, the work information screen 31 has a room number display area 32, an entry time display area 33, an exit time display area 34, a stay time display area 35, a unit work display area 36, ​​a work time display area 37, and an OK button 38.

[0040] The room number display area 32 displays the room number of the office room 110. Information on the room number is acquired, for example, based on the room ID acquired at the time of entry to the room.

[0041] The entry time display area 33 displays the time of entry into the room 110. The entry time information is obtained, for example, as the entry time, by the terminal device 3 reading the room ID information from the entry HF tag 111.

[0042] The exit time display area 34 displays the time of exit from the room 110. The information on the exit time is obtained, for example, as the time when the terminal device 3 reads the information on the room ID from the HF tag 112 for exit.

[0043] The stay time display area 35 displays the stay time in the room 110. The stay time information is calculated, for example, from the difference between the entry time and the exit time. Here, the stay time is the same as the total time required for the work instructed at the time of entry into the room 110.

[0044] In the unit task display area 36, ​​multiple task buttons 36A are displayed that correspond to multiple unit tasks included in a specific task in the room 110. Each task button 36A includes a task content mark 36B that indicates the content of the unit task, and a task time display section 36C that displays the input result of the task time for the unit task. In the task time display section 36C, characters such as "X minutes" are displayed in minutes, for example. The number displayed in this area is incremented by 1 each time the task button 36A that includes this area is pressed once.

[0045] In the example of FIG. 2, a total of nine task buttons 36A are displayed in the unit task display area 36, ​​three on each of the top, bottom, left and right. Of these, the task button 36A located in the center row of the three rows in the unit task display area 36 and at the left end of this center row displays a cleaning mark as the task content mark 36B, indicating the task of cleaning the floor in the room 110. The task time display section 36C of this task button 36A displays "6 minutes," and the worker U has input that it took six minutes to clean the floor. In addition, the task button 36A located in the bottom row of the three rows in the unit task display area 36 and at the right end of this bottom row displays a shower mark for the care-requiring person 114 as the task content mark 36B. The task is not being performed or no input is being made in the task time display section 36C, so the task time is not displayed.

[0046] The task time display area 37 displays information about the task time in the room 110. For example, as shown in FIG. 2, "Y / Z minutes" is displayed. The displayed value Y is the total task time of each unit task, which is displayed in the task time display section 36C of each task button 36A in the unit task display area 36. The displayed value Z is the duration of time that worker U stayed in the room 110, which is displayed in the stay time display area 35.

[0047] The OK button 38 is a button for the worker U to instruct the transmission of information on the work time of each unit action input by the worker U via the unit work display area 36 to the management device 2. The OK button 38 can be configured so that, for example, when the total time Y of the work times of each unit work displayed in the work time display area 37 does not match the stay time Z of the worker U in the room 110, it is determined that the input of the work time in the unit work display area 36 is in an incomplete state, and no operation input is accepted. Then, as shown in FIG. 2, when the total time Y of the work times of each unit work matches the stay time Z of the worker U in the room 110, it is determined that the input of the work time in the unit work display area 36 is completed, and a transition to a state in which operation input is accepted can be made.

[0048] As explained with reference to Figure 2, when the work area is a room 110, the terminal device 3 displays on the work information screen 31 a number of buttons (work button 36A in the example of Figure 2) each corresponding to an individual unit task included in the work for the person in need of care 114 who is in the room 110, and can obtain information on the work time related to the unit task according to the number of times the worker U operates the work button 36A.

[0049] If the work area in which worker U works is the storage facility 120, the terminal device 3, triggered by the worker U's entry into the storage facility 120, displays a screen on the display unit containing information relating to the item 124 to be taken out of the storage facility 120 to notify the worker U.

[0050] 3 is a diagram showing an example of a work information screen 131 displayed on the display unit of the terminal device 3 when the worker U enters the storehouse 120. The work information screen 131 has an inventory list display area 132, an item selection area 133, an inventory quantity change area 134, and an update button 135.

[0051] The inventory list display area 132 displays information on the items and stock quantities of all the items 124 stored in the storehouse 120. In the example of Fig. 3, an inventory list is displayed in which the stock quantity of item "Product A" is 5, the stock quantity of item "Product B" is 4, the stock quantity of item "Product C" is 5, the stock quantity of item "Product D" is 4, the stock quantity of item "Product E" is 2, and the stock quantity of item "Product F" is 1.

[0052] The item selection area 133 displays the item of the goods 124 to be taken out. The item displayed in the item selection area 133 can be changed, for example, by the worker U performing a selection operation on the screen. In the example of FIG. 3, "Product A" is selected and displayed.

[0053] The stock quantity change section 134 is an area for inputting an instruction to change the stock quantity according to the number of items to be taken out displayed in the item selection area 133. The stock quantity change section 134 displays, for example, the current stock quantity of the items displayed in the item selection area 133, and when the worker U operates on the screen, the stock quantity is increased by one when the increase button 134A is pressed, and the stock quantity is decreased by one when the decrease button 134B is pressed. For example, when the worker U takes out one product A, the worker U presses the decrease button 134B once from the state shown in FIG. 3 to decrease the stock quantity by one to four.

[0054] The update button 135 is a button that the worker U uses to instruct the stock list to reflect the change in the stock quantity input by the worker U via the stock quantity change unit 134. In response to the pressing of the update button 135, the terminal device 3 can update the stock list of the storage warehouse 120 and transmit the updated information to the management device 2. This allows the management device 2 to obtain the latest information on the stock quantity of items stored in the storage warehouse 120.

[0055] The information on the specific work displayed when entering the room 110 is not limited to the screen example shown in Fig. 2. Fig. 4 is a diagram showing another example of the work information screen 231 displayed on the display unit of the terminal device 3 when the worker U enters the room 110.

[0056] The work information screen 231 has a room number display area 232, an entry time display area 233, a physical condition input area 234, and an update button 235. The room number display area 232 and the entry time display area 233 are similar to the room number display area 32 and the entry time display area 33 in FIG.

[0057] The physical condition input area 234 displays a plurality of item buttons 234A associated with check items related to the physical condition of a specific person in need of care 114 residing in the room 110. Each item button 234A includes an item display area 234B showing the contents of the check item, and an evaluation display area 234C showing the input result of the evaluation of the check item. The evaluation display area 234C displays, for example, "V / W." The numerical value W displayed indicates the number of stages of the evaluation, and in the example of FIG. 4, there are five stages. The numerical value V displayed is a numerical value corresponding to the input result of the evaluation, and is incremented by one each time, for example, the item button 234A including this area is pressed once.

[0058] In the example of FIG. 4, three item buttons 234A are displayed in the left-right direction in the physical condition input area 234. Of these, the central item button 234A has "appetite" displayed as a confirmation item in the item display area 234B. This is an item for confirming the level of appetite of the relevant care recipient 114 compared to a reference time such as when healthy. "4 / 5" is displayed in the evaluation display area 234C of this item button 234A, and the worker U has input that the appetite level of the relevant care recipient 114 is the fourth level out of five, that is, the second best evaluation compared to the reference time.

[0059] The update button 235 is a button for the worker U to instruct the management device 2 to transmit, for example, information on the evaluation of the check items of the care-requiring person 114 input by the worker U via the physical condition input area 234. The update button 235 can be configured so that, for example, when no evaluation has been input into at least some of the item buttons 234A displayed in the physical condition input area 234, it is determined that the input of evaluation into the physical condition input area 234 is incomplete, and no operation input is accepted. Then, as shown in FIG. 4, when the input of evaluation into all the item buttons 234A displayed in the physical condition input area 234 is completed, the update button 235 can transition to a state in which operation input is accepted.

[0060] As explained with reference to Figure 4, when the work area is a room 110, the terminal device 3 displays on the work information screen 231 a number of buttons (item button 234A in the example of Figure 4) each corresponding to an individual unit task included in the work for the person in need of care 114 who is in the room 110, and can obtain information on the work time related to the unit task according to the number of times the worker U operates the item button 234A.

[0061] Similarly, the information on a specific task displayed when entering the storage 120 is not limited to the screen example shown in Fig. 3. Fig. 5 is a diagram showing another example of the task information screen 331 displayed on the display unit of the terminal device 3 when the worker U enters the storage 120.

[0062] The work information screen 331 has an item display area 332 and an update button 333.

[0063] The item display area 332 displays item buttons 332A corresponding to the type of each item 124 stored in the storage 120. Each item button 332A includes an item name display section 332B corresponding to the type of item 124, and a take-out number display section 332C indicating the take-out quantity of each item. The take-out number display section 332C displays, for example, "T / U." The displayed numerical value U indicates the command value of the take-out number, and is set for each item by command from the management device 2 for each task. The displayed numerical value T indicates an input value of the number of corresponding items that the worker U is actually about to take out of the storage 120. The numerical value T is incremented by 1, for example, when the item button 332A including this display section 332C is pressed once.

[0064] After worker U picks up the number of items 124 from shelf 123 according to the command value displayed in the number-to-be-taken display section 332C, he or she presses item button 332A corresponding to the items a number of times equal to the number to be taken, whereby the input value displayed in the number-to-be-taken display section 332C is incremented and changed to the same number as the command value.

[0065] In the example of FIG. 5, the item display area 332 displays six item buttons 332A, three on each side, in two rows, top and bottom. Of these, the item button 332A located at the top of the item display area 332 and at the left end of the top row displays "Product A" in the item name display area 332B. The number of items to be taken out display area 332C of this item button 332A displays "2 / 2", indicating that the work to take out two items of product A, which is the command value of two items, has already been completed by the worker U. Also, the item button 332A located at the bottom of the item display area 332 and at the right end of the bottom row displays "Product F" in the item name display area 332B. The number of items to be taken out display area 332C of this item button 332A displays "0 / 1", indicating that the work to take out one item of the command value of the number of items to be taken out of product F has not yet been completed, and the worker U has not pressed the button. That is, the example of FIG. 5 shows a state in which preparation for removal from the storage 120 based on an instruction from the management device 2 has not yet been completed.

[0066] The update button 333 is a button that the worker U uses to instruct the management device 2 to transmit information on each item to be taken out, input by the worker U via the item display area 332, to the management device 2. The update button 333 can be configured, for example as shown in FIG. 5, so that when at least a portion of the command value for the number of items to be taken out displayed in the item display area 332 does not match the input value, it is determined that the input of the take-out work in the item display area 332 is incomplete, and no operation input is accepted. Then, when the command value for the number of items to be taken out matches all of the input values, it is determined that the input of the take-out work in the item display area 332 is complete, and the take-out of the items 124 from the storage 120 based on the command is completed, and a transition can be made to a state in which operation input can be accepted.

[0067] As explained with reference to FIG. 5, even when the work area is the storage facility 120, the terminal device 3 can display on the work information screen 331 a number of buttons (item button 332A in the example of FIG. 5) corresponding to the types of individual items 124 included in the information relating to the items 124 to be taken out of the storage facility 120, and can obtain information on the number of individual items 124 actually taken out by the worker U depending on the number of times the worker U operates the item button 332A.

[0068] Fig. 6 is a functional block diagram of the work management system 1. The management device 2 and the terminal device 3 of the work management system 1 each have a functional block as shown in Fig. 6 for the various functions described above.

[0069] The management device 2 includes a room type determination unit 21, a work instruction information creation unit 22, and a work history database .

[0070] The room type determination unit 21 determines the type of room into which the user U carrying the terminal device 3 will enter, based on the room ID information received from the terminal device 3. The room type determination unit 21 also receives the terminal ID from the terminal device 3, and can determine from the terminal ID which of the multiple managed terminals the terminal device 3 that transmitted the room ID is.

[0071] The work instruction information creation unit 22 creates work instruction information according to the room type based on the information of the room type determined by the room type determination unit 21. The work instruction information includes information on the content of a unit task of a specific task according to the room type, and information on the work information screens 31, 131, 231, 331 to be displayed on the display unit of the terminal device 3 according to the room type exemplified in Fig. 2 to Fig. 5. Furthermore, the work instruction information creation unit 22 identifies the terminal device 3 that has transmitted the room ID based on the terminal ID received by the room type determination unit 21, and transmits the created work instruction information to the identified terminal device 3.

[0072] The work history database 23 records information about the work history performed in the managed workspace (the nursing facility 100 in the example of FIG. 1) based on the work completion information received from the terminal device 3. The information about the work history is a set of data sets to which various information is linked, such as, for example, identification information (worker ID) of the worker U who performed the target work, information on the room type (room ID), time of entry, time of exit, and unit work information (for example, the work time of each unit work when the room type is the living room 110, and the type and number of items to be taken out when the room type is the storage room 120). Various information included in such a data set is transmitted to the management device 2 from multiple terminal devices 3A, 3B, and 3C carried by the managed workers UA, UB, and UC, respectively, and is collected and stored in the work history database 23 of the management device 2.

[0073] The work management system 1 may also be configured to include an administrator terminal 4 that can be used by an administrator of the system, and to access the work history database 23 of the management device 2 via the administrator terminal 4 to extract necessary information from the work history information and use it for work management. For example, by extracting work history information related to a specific worker U, the working status of this worker U can be accurately understood. Furthermore, by extracting work history information related to a specific room 110, it is possible to easily understand what work was performed in this room 110 and at what time of day. Furthermore, by extracting work history information related to a specific storage 120, it is possible to easily understand what item 124 was taken out of this storage 120 and at what time of day, and the latest inventory status can be understood.

[0074] Each of the terminal devices 3A, 3B, and 3C includes an entry information acquisition unit 301, a work instruction information display control unit 302, an exit information acquisition unit 303, and a work completion information creation unit 304.

[0075] The entry information acquisition unit 301 acquires information on the room ID and the entry time from the entry HF tags 111, 121. The entry information acquisition unit 301 transmits the acquired room ID information and its own terminal ID information to the room type determination unit 21 of the management device 2.

[0076] Based on the work instruction information received from the work instruction information creation unit 22 of the management device 2, the work instruction information display control unit 302 controls switching of the work information screen to be displayed on its display unit according to the room type, acceptance of input operations by the worker, and updating of the work information screen in response to the input operations.

[0077] The room exit information acquisition unit 303 acquires the room ID and the information on the time of leaving from the HF tags 112 and 122 for leaving.

[0078] After a series of tasks in a specific work area is completed, the task completion information creation unit 304 creates task completion information and transmits it to the management device 2. The task completion information includes information on the entry time input from the entry information acquisition unit 301, information on the room ID and exit time input from the exit information acquisition unit 303, and unit task information input from the task instruction information display control unit 302. The unit task information is information related to tasks that is appropriately selected depending on the room type, and includes, for example, the task time of each unit task when the room type is a room 110, and information on the type and number of items to be taken out when the room type is a storage unit 120.

[0079] 7 is a hardware configuration diagram of the management device 2 and the terminal devices 3A, 3B, and 3C. As shown in FIG. 7, the management device 2 and the terminal devices 3A, 3B, and 3C can be physically configured as a computer system including a CPU (Central Processing Unit) 101, a RAM (Random Access Memory) 102 and a ROM (Read Only Memory) 103 as main storage devices, an input device 104 such as a keyboard and a mouse as input devices, an output device 105 such as a display, a communication module 106 as a data transmission / reception device such as a network card, an auxiliary storage device 107, and the like. The functions of the management device 2 and the terminal devices 3A, 3B, and 3C described with reference to FIG. 6 are realized by reading predetermined computer software onto hardware such as the CPU 101 and the RAM 102, operating the communication module 106, the input device 104, and the output device 105 under the control of the CPU 101, and reading and writing data in the RAM 102 and the auxiliary storage device 107.

[0080] Fig. 8 is a flowchart of the operation of the terminal device 3 of the work management system 1. The flowchart in Fig. 8 illustrates an example of a case in which a worker U performs work in a room 110 while referring to the work information screen 31 illustrated in Fig. 2.

[0081] In step S101, the entry information acquisition unit 301 reads information such as the room ID from the entry HF tag 111 of the room 110 that the worker U is about to enter. The entry information acquisition unit 301 records the time when the room ID was acquired as entry time information, and outputs it to the task completion information creation unit 304. The entry information acquisition unit 301 also transmits the acquired room ID and its own terminal ID information to the room type determination unit 21 of the management device 2.

[0082] In step S102, the work instruction information display control unit 302 appropriately selects and displays on its own display unit a work information screen (here, work information screen 31 in FIG. 2 ) based on the work instruction information received from the work instruction information creation unit 22 of the management device 2. In this example, the work instruction information display control unit 302 displays room number information included in the work instruction information in the room number display area 32 of the work information screen 31, and displays work buttons 36A corresponding to individual unit tasks to be performed in the room 110 included in the work instruction information, in the unit task display area 36.

[0083] Thereafter, the worker U refers to the work information screen 31 and proceeds with the work in the room 110. Also, the worker U may perform appropriate input operations on the work information screen 31 depending on the progress of the work. The work instruction information display control unit 302 performs control such as accepting input operations from the worker while the work is being performed and updating the work information screen 31 in response to the input operations. For example, the work instruction information display control unit 302 can display the entry time information input from the entry information acquisition unit 301 in step S101 in the entry time display area 33 of the work information screen 31.

[0084] In step S103, after a series of tasks in room 110 is completed, room exit information acquisition unit 303 reads information such as the room ID from HF tag 112 for leaving room 110 where the tasks were performed. Room exit information acquisition unit 303 records the time when the room ID was acquired as information on the time of leaving the room, and outputs this to task completion information creation unit 304 together with the information on the acquired room ID.

[0085] In step S104, the work completion information creation unit 304 calculates the stay time in the room 110 where the worker U entered. The work completion information creation unit 304 can calculate the stay time from the difference between the entry time input from the entry information acquisition unit 301 in step S101 and the exit time input from the exit information acquisition unit 303 in step S103, for example. The work completion information creation unit 304 displays information on the calculated stay time in the stay time display area 35 of the work information screen 31 and in the character Z portion of the display mode "Y / Z minutes" in the work time display area 37. In addition, the work completion information creation unit 304 displays information on the exit time input from the exit information acquisition unit 303 in step S103 in the exit time display area 34 of the work information screen 31.

[0086] In step S105, the work instruction information display control unit 302 receives an operation input of the work time of each unit task. For example, as described with reference to Fig. 2, the worker U presses a number of task buttons 36A displayed in the unit task display area 36 of the work information screen 31 for the work time of each unit task. Through this operation, the work instruction information display control unit 302 obtains information on the work time for each unit task.

[0087] In step S106, the work instruction information display control unit 302 adds up the work times of the unit tasks acquired in step S105 to calculate the total work time. The work instruction information display control unit 302 displays the calculated total work time information in the letter Y portion of the display format "Y / Z minutes" in the work time display area 37.

[0088] In step S107, the work instruction information display control unit 302 determines whether or not the total work time calculated in step S106 matches the stay time calculated in step S104. If the total work time does not match the stay time (NO in S107), the process returns to step S105, and the worker U is prompted to continue inputting the work time, and the processes of steps S105 to S107 are repeated until the letters Y and Z in the display format of "Y / Z minutes" in the work time display area 37 match.

[0089] On the other hand, if the total work time matches the stay time (YES in S107), the process proceeds to step S107, where the work instruction information display control unit 302 displays a send button (OK button 38 in FIG. 2) on the work information screen 31. "Displaying the send button" is not limited to the process of switching from a state in which the button was not displayed on the work information screen 31 to a state in which it is displayed, but also includes a process of switching from a state in which the button is displayed on the work information screen 31 from the beginning but does not accept operational input to a state in which operational input is possible. In the process of switching from a state in which operational input is not accepted to a state in which operational input is possible, it is preferable to express whether or not operational input is possible by changing the color of the button, for example. This allows the worker U to intuitively grasp whether or not operational input is possible visually, improving usability.

[0090] Furthermore, if the total work time matches the stay time, the work instruction information display control unit 302 determines that the input of the work time for each unit task related to the series of tasks in the room 110 by worker U has been completed, and creates "unit task information" that associates each unit task with the work time of each unit task, and outputs it to the work completion information creation unit 304.

[0091] In step S109, the work completion information creation unit 304 creates work completion information, and in response to a pressing operation of the OK button 38, the created work completion information is sent to the work history database 23 of the management device 2. The work completion information creation unit 304 stores, for example, the room ID acquired in step S101 or S103, the entry time input from the entry information acquisition unit 301 in step S101, the exit time input from the exit information acquisition unit 303 in step S103, the stay time in the room 110 calculated in step S104, the unit work information input from the work completion information creation unit 304 in step S108, the terminal ID of the device itself, and identification information (worker ID) of the worker U carrying the device itself.

[0092] FIG. 9 is a flowchart of the operation of the management device 2 in the work management system 1. As shown in FIG.

[0093] In step S201, the room type determination unit 21 receives the room ID and the terminal ID of the terminal device 3 that transmitted the room ID from the entry information acquisition unit 301 of the terminal device 3. The timing for receiving these pieces of information is when the worker U enters an arbitrary work area (the living room 110 or the storage unit 120 in the example of FIG. 1) in the work space (the nursing facility 100 in the example of FIG. 1). At this time, the worker U acquires the room ID from the entry HF tag (the entry HF tag 111 or the entry HF tag 121) installed in the room to be entered, using the terminal device 3 carried by the worker U, and the acquired room ID is transmitted to the management device 2.

[0094] In step S202, the room type determination unit 21 determines the room type based on the room ID received in step S201. The room type determination unit 21 holds in advance a database in which the room ID is associated with the room type for each of a plurality of work areas in the work space, and can determine the type of the room based on the room ID by referring to such a database. The room type determination unit 21 outputs the room type information to the work instruction information creation unit 22 together with the terminal ID received in step S201.

[0095] In step S203, the work instruction information creation unit 22 creates work instruction information according to the room type based on the room type determined in step S202, and transmits the created work instruction information to the terminal device 3 matching the terminal ID. The work instruction information includes information required for displaying, on the display unit of the terminal device 3, any one of the multiple types of work information screens 31, 131, 231, 331 according to the work content to be performed in each work area, as described with reference to Figs. 2 to 5.

[0096] In step S204, work completion information is received from the terminal device 3 that transmitted the work instruction information in step S203.

[0097] In step S205, the work history database 23 is updated using the work completion information received in step S204.

[0098] Thus, the work management system 1 according to this embodiment includes multiple terminal devices 3A, 3B, 3C carried by multiple workers UA, UB, UC, respectively, and a management device 2 capable of communicating with the multiple terminal devices 3A, 3B, 3C. The multiple terminal devices 3A, 3B, 3C transmit work completion information related to the progress of specific work input by the workers UA, UB, UC carrying their respective terminal devices to the management device 2. The management device 2 consolidates and manages the work completion information transmitted from the multiple terminal devices 3A, 3B, 3C.

[0099] With this configuration, the progress of work by multiple workers UA, UB, and UC can be aggregated and managed in the management device 2, so that the specific work content performed by each worker UA, UB, and UC can be easily understood by referring to the work history aggregated in the management device 2. As a result, the work management system 1 of this embodiment can efficiently manage the work content performed by the workers UA, UB, and UC.

[0100] Furthermore, in the work management system 1 according to this embodiment, the work completion information includes information regarding the time spent by workers UA, UB, and UC in room 110, which is the work area where a specific work is performed, and information regarding the work time required for each unit task included in the specific work.

[0101] With this configuration, information on the working time of each unit task included in a specific task can be included in the information managed by the management device 2. As a result, the work content performed by each worker UA, UB, UC can be broken down into individual unit tasks and recorded in the management device 2, so that by referring to this recorded information, it is possible to grasp the work content of the workers UA, UB, UC in more detail.

[0102] Furthermore, in the work management system 1 according to this embodiment, the terminal devices 3A, 3B, 3C transmit work completion information to the management device 2 when the total work time, which is the sum of the work times of the individual unit tasks, matches the stay time of the workers UA, UB, UC in the room 110, which is the work area where a specific task is performed. That is, as described with reference to steps S107 to S108 in FIG. 2 and FIG. 8, when the total work time Y displayed in the work time display area 37 of the work information screen 31 matches the stay time Z, the OK button 38 becomes operable, and when the worker U presses the OK button 38, the work completion information is transmitted from the terminal device 3 to the management device 2.

[0103] With this configuration, the total work time Y of the work times of the individual unit tasks included in a specific task performed by the worker U in the room 110 can always be made to match the stay time Z of the worker U in the room 110 during this task. This makes it possible to collect information on the work times of the individual unit tasks included in the work history information recorded and managed in the management device 2 as more accurate information.

[0104] Furthermore, in the work management system 1 according to this embodiment, the stay time Z of the workers UA, UB, and UC in the room 110 as a work area where a specific work is performed is calculated from the entry time and exit time of the workers UA, UB, and UC into the room 110 as a work area. With this configuration, the stay time information can be calculated with high accuracy.

[0105] In the work management system 1 according to this embodiment, HF tags 111, 112, 121, and 122 are installed in the work areas (room 110 and storage room 120). The terminal devices 3A, 3B, and 3C communicate with the HF tags 111, 112, 121, and 122 when entering and leaving the work areas, thereby acquiring information on the entry time and exit time.

[0106] With this configuration, information on entry and exit times can be obtained automatically by performing a tag reading operation, making it possible to obtain more accurate information, and as a result, the information on stay time calculated based on this information can also be made more accurate.

[0107] In addition, in the work management system 1 of this embodiment, the above-mentioned HF tags include entry HF tags 111, 121 used when entering the work area (when entering the room 110, the storage room 120), and exit HF tags 112, 122 used when leaving the work area (when leaving the room 110, the storage room 120).

[0108] With this configuration, tag reading operations can be performed using different tags when entering and leaving the room, so even if the timing of another worker entering and leaving the same work area overlaps, entry and exit can be performed smoothly without waiting time, thereby improving work efficiency.

[0109] Furthermore, in the work management system 1 according to this embodiment, the above-mentioned "work area" is the room 110 where the care-requiring person 114 is present, and the above-mentioned "specific work" includes information on the work corresponding to the care-requiring person 114. In this case, the terminal devices 3A, 3B, 3C, when triggered by the entry of the workers UA, UB, UC into the room 110, display on the display unit a screen relating to information on the work corresponding to the care-requiring person 114 (for example, the work information screen 31 in FIG. 2 or the work information screen 231 in FIG. 4), to notify the worker U who has entered the room 110.

[0110] With this configuration, information on tasks corresponding to the person in need of care 114 residing in the room 110 into which the worker U has entered is displayed on the terminal device 3 carried by the worker U, making it possible to automatically notify each worker U of the appropriate tasks that they should perform, thereby improving work efficiency.

[0111] Furthermore, in the work management system 1 according to this embodiment, the terminal devices 3A, 3B, 3C display on the work information screen a number of buttons (e.g., work button 36A in FIG. 2) each corresponding to an individual unit task included in a specific task to be performed in the entered work area, and acquire information on the work time related to the unit task according to the number of times the work button 36A is operated by the workers UA, UB, UC.

[0112] With this configuration, the workers UA, UB, and UC can easily input the work time in accordance with the number of times they press the work button 36A, which reduces input errors and further improves work efficiency.

[0113] The work management system 1 according to this embodiment also includes a terminal device 3 carried by a worker U, and HF tags 111, 121 for entry and HF tags 112, 122 for exit as identification markers installed in a work area (room 110 or storage 120) where a specific work is performed by the worker U. The terminal device 3 determines the type of work area based on the identification information (room ID) read from the HF tags 111, 121 for entry when the worker U enters the work area, and displays a screen related to a specific work according to the type.

[0114] With this configuration, depending on whether the work area the worker U enters is the room 110 or the storage room 120, information suitable for a specific task corresponding to each work area can be selected and presented to the worker U. If the worker U performs the task based on the information presented in this manner, it is possible to grasp even the specific task content of the worker U. As a result, the task management system 1 of this embodiment can efficiently manage the task content of the worker U.

[0115] The work management system 1 according to this embodiment also includes a management device 2 capable of communicating with multiple terminal devices 3A, 3B, and 3C, and the terminal devices 3A, 3B, and 3C transmit identification information (room ID) read from the entry HF tags 111 and 121 as identification markers to the management device 2. Based on the identification information received from the terminal device 3, the management device 2 transmits work instruction information relating to a specific work depending on the type of work area (room 110 or storage room 120) to the terminal device 3 that transmitted the room ID. The terminal device 3 displays a screen relating to the specific work based on the work instruction information received from the management device 2.

[0116] With this configuration, the types of work areas in the multiple terminal devices 3A, 3B, and 3C can be determined collectively by the management device 2, so that each terminal device 3A, 3B, and 3C does not need to have an individual determination function. This makes it possible to reduce the processing load and memory area usage in each terminal device 3A, 3B, and 3C.

[0117] In the work management system 1 according to this embodiment, the above-mentioned identification markers are HF tags 111, 121, 112, and 122, and the terminal devices 3A, 3B, and 3C acquire identification information (room ID) from the HF tags by wireless communication. With this configuration, the terminal devices 3A, 3B, and 3C can easily and reliably acquire identification information required to distinguish the type of work area by non-contact communication.

[0118] Furthermore, in the work management system 1 according to this embodiment, the above-mentioned "work area" includes the room 110 in which the care-requiring person 114 is present, and the storage unit 120 in which the items 124 are stored. When the work area is the room 110, the above-mentioned "specific work" includes information on the work corresponding to the care-requiring person 114, and when the work area is the storage unit 120, includes information on the items 124 to be taken out of the storage unit 120.

[0119] With this configuration, it is possible to select appropriate work for each type of work area determined and instruct the worker on it, thereby reducing unnecessary work and further improving work efficiency.

[0120] Furthermore, in the work management system 1 according to this embodiment, when the work area is the storage facility 120, the terminal devices 3A, 3B, 3C display on the work information screen a number of buttons (e.g., item button 332A in FIG. 5) corresponding to the types of individual items included in the information relating to the items 124 to be taken out of the storage facility 120, and obtain information on the number of items 214 actually taken out by the workers UA, UB, UC depending on the number of times the item button 332A is operated by the workers UA, UB, UC.

[0121] This configuration allows workers UA, UB, and UC to easily input the number of items to be taken out depending on the number of times they press item button 332A, thereby reducing input errors and further improving work efficiency.

[0122] The present embodiment has been described above with reference to specific examples. However, the present disclosure is not limited to these specific examples. Any design modifications made by a person skilled in the art to these specific examples are also included within the scope of the present disclosure as long as they have the features of the present disclosure. The elements of each of the above-mentioned specific examples and their arrangements, conditions, shapes, etc. are not limited to those exemplified and can be changed as appropriate. The combination of each of the elements of each of the above-mentioned specific examples can be changed as appropriate as long as no technical contradiction occurs.

[0123] In the above embodiment, a configuration was exemplified in which the management device transmits work instruction information to the terminal device 3 in response to receiving a room ID, but a configuration in which each terminal device 3 has a database or the like and extracts work instruction information within the terminal device 3 based on the room ID may also be used.

[0124] Although the configuration in which the terminal device 3 reads the HF tag by wireless communication when entering or leaving the room has been exemplified, any identification sign capable of detecting entry or exit may be used, and elements other than the HF tag may also be applied. Examples of such elements include a configuration in which a QR code (registered trademark) is installed as an identification sign in the work area, and the QR code is read by the camera of the terminal device, and a configuration in which a device similar to a dedicated terminal device used for touch payment (contactless payment) or the like is installed as an identification sign in the work area, and identification information is obtained from the device by touching the terminal device to this device.

[0125] Although a configuration has been illustrated in which HF tags for entry (HF tags for admission) 111, 121 and HF tags for exit (HF tags for exit) 112, 122 are installed separately, a configuration in which a single HF tag is installed in each room and the same HF tag is read at the time of entry and at the time of exit to obtain the time of entry and the time of exit may also be adopted. [Explanation of symbols]

[0126] 1 Work Management System 2 Management device 3, 3A, 3B, 3C terminal equipment 31, 131, 231, 331 Work information screen 100 Nursing care facilities (work space) 110 Living room (work area) 114 People requiring care 120 Storage (work area) 111, 121 HF tag for entry (HF tag for entry, identification sign) 112, 122 HF tag for exiting the room (HF tag for exiting the room, identification sign) 124 Goods 36A Work button 332A Item button U, UA, UB, UC worker Y The total work time required for each unit of work included in a specific task Z The time spent by a worker in the work area where a particular task is performed

Claims

1. A plurality of terminal devices carried by a plurality of workers, a management device capable of communicating with the plurality of terminal devices; the plurality of terminal devices transmit to the management device task completion information regarding the progress of a specific task input by the worker carrying each terminal device; The management device consolidates and manages the work completion information transmitted from the plurality of terminal devices. Work management system.

2. The task completion information includes information regarding the time the worker stayed in a task area where the specific task is performed, and information regarding the task time required for each unit task included in the specific task. The work management system according to claim 1 .

3. the terminal device transmits the task completion information to the management device when a total task time, which is a sum of the task times, matches the stay time. The work management system according to claim 2 .

4. The staying time is calculated from the entry time and exit time of the worker to the working area. The work management system according to claim 2 or 3.

5. An HF tag is installed in the work area, The terminal device communicates with the HF tag when entering or leaving the work area to obtain information on the entry time and the exit time. The work management system according to claim 4.

6. The HF tag includes an entry HF tag used when entering the work area, and an exit HF tag used when exiting the work area. The work management system according to claim 5 .

7. the work area in which the specific work is performed is a room in which the person requiring care is present; The specific task includes information on a task corresponding to the care-requiring person, The terminal device, when triggered by the worker's entry into the room, displays a screen related to information on the work corresponding to the care-requiring person to notify the worker. The work management system according to claim 1 .

8. the terminal device displays a plurality of buttons corresponding to the individual unit tasks on a screen related to the specific task, and acquires information on the task time related to the unit task in accordance with the number of times the worker operates the button; The work management system according to claim 2 .

Images