Information processing device, information processing method and information processing program

Abstract

To provide an information processing device, an information processing method and an information processing program capable of easily and expensively disposing of merchandise.SOLUTION: According to this application, an information processing device includes a reception part for receiving exhibition of merchandise purchased from a user by an exhibitor, and a determination part for determining a refund amount to be returned to the user according to a purchase price when the exhibitor purchases the merchandise from the user and a sales price in the case that merchandise sales are completed.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] Conventionally, methods for disposing of items owned by users include auction services and flea market services, in which users personally put items up for sale. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2023-116862 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the conventional technology, auction services, flea market services, etc. do not allow users to sell their items immediately after listing them, and require the user to list the items, deal with the winning bidder, and ship the items, which is troublesome. On the other hand, if users request a buyer to buy the items, the purchase price tends to be relatively low. Thus, there was room for improvement in the past in terms of making it easier for users to dispose of their items at a high price.

[0005] The present application has been made in consideration of the above, and aims to provide an information processing device, an information processing method, and an information processing program that enable easy disposal of products at a high price. [Means for solving the problem]

[0006] The information processing device of the present application includes a receiving unit that receives listings for products purchased by sellers from users, and a determination unit that, when the sale of the product is completed, determines the amount of refund to be given to the user based on the purchase price at which the seller purchased the product from the user and the selling price. Effect of the Invention

[0007] According to one aspect of the embodiment, it is possible to dispose of products easily and at a high price. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing a process executed by an information processing device according to an embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. [Diagram 3] FIG. 3 is a diagram illustrating an example of the configuration of the information processing device according to the embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of user information. [Diagram 5] FIG. 5 is a diagram illustrating an example of seller information. [Figure 6] FIG. 6 is a diagram illustrating an example of the cashback rule information. [Figure 7] FIG. 7 is a diagram showing an example of the menu screen. [Figure 8] FIG. 8 is a diagram showing an example of a screen for inputting a purchase request. [Figure 9] FIG. 9 is a diagram showing an example of an assessment result notification screen when making a purchase request. [Figure 10] FIG. 10 is a diagram showing an example of the refund amount notification screen. [Figure 11] FIG. 11 is a flowchart showing the processing procedure executed by the information processing device according to the embodiment. [Figure 12] FIG. 12 is a diagram illustrating an example of a hardware configuration. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, the information processing device, the information processing method, and the information processing program according to the present application will be described in detail with reference to the drawings. Note that the information processing device, the information processing method, and the information processing program according to the present application are not limited to the embodiments. In addition, the same parts in the following embodiments are given the same reference numerals, and duplicated descriptions are omitted.

[0010] (Embodiment) First, a process executed by an information processing device according to an embodiment will be described with reference to Fig. 1. Fig. 1 is a diagram showing a process executed by an information processing device according to an embodiment. Fig. 1 shows an operation example of an information processing system S including an information processing device 1 according to an embodiment.

[0011] 1, an information processing system S according to an embodiment includes an information processing device 1, a seller terminal 50, and a user terminal 100. In the following, the information processing device 1 will be described taking as an example a configuration for providing an auction service to the seller terminal 50 and the user terminal 100. In addition, the information processing device 1 is not limited to an auction service, and may be a flea market service.

[0012] As shown in Fig. 1, an information processing system S according to an embodiment accepts listings of products purchased from users by sellers, and when the sale of the products is completed, returns an amount corresponding to the sales amount to the users.

[0013] Specifically, first, the user terminal 100 makes a purchase request for a product according to the user's operation (step S1). Then, when the information processing device 1 receives a purchase request from the user terminal 100, it makes a purchase request to the seller terminal 50 (step S2). The purchase request here means a request to the user of the seller terminal 50 (hereinafter, the seller) to purchase the product. In other words, the seller functions as a buyer of the product. The seller receives (ships or hands over) the product for which a purchase request has been made, evaluates the product, and purchases the product at the assessed price. The seller may notify the user of the user terminal 100 of the assessed price via the information processing device 1 and purchase the product only if the user agrees to the assessed price. The assessed price here is set to an amount equivalent to the market price of the product.

[0014] Next, the information processing device 1 pays the user the seller's assessed price as the purchase price (step S3). Next, the seller terminal 50, in accordance with the seller's operation, requests the information processing device 1 to put the purchased product up for auction at the auction service (step S4). The seller is responsible for the procedures for putting up the product for auction at the auction service (product images, product descriptions, etc.).

[0015] Next, the information processing device 1 puts the product for which the putting-up request has been received on an auction service, which is a putting-up service (step S5). The putting-up price is set to, for example, the purchase price at which the seller buys the product from the user. The putting-up price may also be set to a price higher (or lower) than the purchase price. In other words, the putting-up price is set based on the purchase price.

[0016] Next, when the sale of the product is completed in the auction service, the information processing device 1 determines the amount to be returned to the user according to the selling price (winning bid price) (step S6). Specifically, the information processing device 1 determines the amount to be returned to the user according to the price (purchase price) at which the seller purchased the product from the user and the selling price. More specifically, the information processing device 1 determines the amount to be returned by multiplying the purchase price by a predetermined coefficient according to the ratio of the selling price to the purchase price. For example, if the purchase price is 1000 yen and the selling price is 1500 yen, the ratio is 150% (1500÷1000), and the amount to be returned is determined to be 100 yen, which is the amount obtained by multiplying the purchase price by the coefficient of 10% in this case. Details of the coefficient will be described later with reference to FIG. 6.

[0017] Next, the information processing device 1 determines the sales amount to be provided to the seller based on the determined rebate amount (step S7). Specifically, the information processing device 1 determines the sales amount as the amount obtained by subtracting the rebate amount and the system usage fee (auction system usage fee) from the sales price.

[0018] Next, the information processing device 1 provides the refund amount to the user of the user terminal 100 (step S8), and provides the sales amount to the seller (step S9). In other words, in this system, when a seller who is a buyer sells an item at an auction service or the like for more than the purchase price, the system returns a part of the profit to the user.

[0019] In this way, according to the information processing device 1 of the embodiment, a seller puts up an item purchased from a user at an auction on his / her behalf, and returns a portion of the sales price to the user. This allows the user to immediately receive the sale proceeds of the item when the item is sold to the seller, and if the item sells at auction for a high price, the user can receive a portion of the proceeds as a refund. In addition, since the seller handles the listing procedures (listing, customer support, shipping) on ​​behalf of the user, the user does not feel bothered. In other words, according to the information processing device 1 of the embodiment, the user can dispose of the item easily and at a high price.

[0020] Next, a configuration example of an information processing system S according to an embodiment will be described with reference to Fig. 2. Fig. 2 is a block diagram showing a configuration example of an information processing system S according to an embodiment. As shown in Fig. 2, in the information processing system S according to the embodiment, an information processing device 1, a plurality of seller terminals 50, and a plurality of user terminals 100 are connected to a network N by wire or wirelessly. The network N is, for example, a network such as the Internet, a WAN (Wide Area Network), or a LAN (Local Area Network).

[0021] The information processing device 1 is a server device that executes an information processing method according to the embodiment. The information processing device 1 accepts listings of products purchased from users by sellers. When the sale of the product is completed, the information processing device 1 returns an amount corresponding to the sales amount to the user.

[0022] In addition, the information processing device 1 is an information processing device that cooperates with multiple seller terminals 50 and multiple user terminals 100 and provides API (Application Programming Interface) services for various applications (hereinafter, apps), etc., and various data to the multiple seller terminals 50 and multiple user terminals 100, and is realized by a server device, a cloud system, etc.

[0023] The information processing device 1 may also be an information processing device that provides some kind of Web service online to a plurality of seller terminals 50 and a plurality of user terminals 100. For example, the information processing device 1 may provide services such as Internet connection, search service, SNS (Social Networking Service), electronic commerce (EC), electronic payment, online games, online banking, online trading, hotel and ticket reservations, video and music distribution, news, maps, route search, route guidance, line information, operation information, and weather forecasts as Web services. In practice, the information processing device 1 may cooperate with various servers that provide the above-mentioned Web services, and may mediate the Web services or be responsible for processing the Web services.

[0024] The seller terminal 50 is a terminal device owned by a seller. The seller terminal 50 may be any type of terminal device, such as a smartphone, a desktop PC, a notebook PC, or a tablet PC. The seller terminal 50 transmits various information to the information processing device 1 or the like, and receives information provided by the information processing device 1 or the like.

[0025] The user terminal 100 is a terminal device owned by a user who sells a product. The user terminal 100 may be any type of terminal device, such as a smartphone, a desktop PC, a notebook PC, or a tablet PC. The user terminal 100 transmits various information to the information processing device 1 or the like, and receives information provided by the information processing device 1 or the like.

[0026] Next, a configuration example of the information processing device 1 will be described with reference to FIG.

[0027] Fig. 3 is a diagram showing a configuration example of an information processing device 1 according to an embodiment. As shown in Fig. 3, the information processing device 1 has a communication unit 2, a control unit 3, and a storage unit 4. The control unit 3 includes a reception unit 31, a request unit 32, a sales unit 33, a determination unit 34, and a provision unit 35. The storage unit 4 stores user information 41, seller information 42, and cashback rule information 43.

[0028] The communication unit 2 is realized by, for example, a network interface card (NIC) etc. The communication unit 2 is connected to a network by wire or wirelessly.

[0029] The control unit 3 is a controller, and is realized by, for example, a processor such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit) executing various programs (corresponding to an example of an information processing program) stored in a storage device inside the information processing device 1 using a RAM or the like as a working area. The control unit 3 is also a controller, and may be realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a GPGPU (General Purpose Graphic Processing Unit).

[0030] The storage unit 4 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk.

[0031] The user information 41 is information relating to a user.

[0032] Fig. 4 is a diagram showing an example of the user information 41. As shown in Fig. 4, the user information 41 includes items such as "user ID" and "attribute information".

[0033] The "user ID" is identification information for identifying a user. The "attribute information" is information related to the attributes of the user. The attribute information includes, for example, psychographic attributes and demographic attributes.

[0034] The seller information 42 is information relating to the seller.

[0035] Fig. 5 is a diagram showing an example of the seller information 42. As shown in Fig. 5, the seller information 42 includes items such as "seller ID", "seller information", and "item information".

[0036] "Seller ID" is identification information that identifies the seller. "Seller information" is information about the seller, including information on tradable products (products that users can sell). "Item information" is information about the products that sellers are offering on the auction service, including product names, product images, product descriptions, and information about the users who purchased the items (user IDs, etc.).

[0037] The rebate rule information 43 is information about rules for the determination unit 34 to determine the rebate amount, which will be described later. Fig. 6 is a diagram showing an example of the rebate rule information 43. As shown in Fig. 6, the rebate rule information 43 includes items such as "sales amount" and "rebate amount".

[0038] The "sales price" is the winning bid price (sales price) at the auction. The "rebate amount" is information on a coefficient for calculating the rebate amount.

[0039] For example, if the purchase price is 1000 yen, according to the rebate rule information 43 in FIG. 6, if the sales amount is 1500 yen or more and less than 2000 yen, the rebate amount will be 10% of the purchase price, i.e., 100 yen. If the sales amount is 2000 yen or more and less than 3000 yen, the rebate amount will be 50% of the purchase price, i.e., 500 yen. If the sales amount is 3000 yen or more and less than 4000 yen, the rebate amount will be 100% of the purchase price, i.e., 1000 yen. If the sales amount is 4000 yen or more and less than 5000 yen, the rebate amount will be 200% of the purchase price, i.e., 2000 yen.

[0040] Next, each function (reception unit 31, request unit 32, sales unit 33, decision unit 34, and provision unit 35) of the control unit 3 of the information processing device 1 will be described.

[0041] The reception unit 31 receives a request to buy a product from the user terminal 100. The reception unit 31 also receives a request from the seller terminal 50 to put up for sale, to an auction service, a product that a seller has purchased from a user.

[0042] The request unit 32 makes a purchase request for the product for which a purchase request has been received from the user to the seller terminal 50. The request unit 32 makes a request for appraisal of the product as a purchase request.

[0043] When the sales unit 33 receives a request to put up an item from the seller terminal 50, the sales unit 33 puts up the item on the auction service.

[0044] When the sale of the product is completed in the auction service, the determination unit 34 determines an amount according to the selling price (winning bid price) as the amount of refund to the user. Specifically, the determination unit 34 determines the amount of refund to the user according to the price (purchase price) at which the seller purchased the product from the user and the selling price. More specifically, the determination unit 34 refers to the refund rule information 43, determines a coefficient for calculating the amount of refund from the purchase price and the selling price, and determines the amount of refund by multiplying the determined coefficient by the purchase price.

[0045] In addition, in the auction service, if a predetermined period of time has passed before the product is sold or if the selling price is less than the amount set in the rebate rule information 43, the determination unit 34 does not perform the process of determining the rebate amount. In other words, no rebate is given to the user. The selling price being less than the amount set in the rebate rule information 43 means that the selling price is less than 150% of the purchase price. In addition, the determination unit 34 may increase the rebate amount the shorter the period until the product is sold. Alternatively, the determination unit 34 may decrease the rebate amount the longer the period until the product is sold.

[0046] Next, the determination unit 34 determines the sales amount to be provided to the exhibitor based on the determined rebate amount. Specifically, the determination unit 34 determines the sales amount as the amount obtained by subtracting the rebate amount and the system usage fee from the selling price.

[0047] The providing unit 35 provides the determined refund amount to the user and provides the determined sales amount to the seller.

[0048] Next, examples of screens of the user terminal 100 in the present disclosure will be described. Fig. 7 is a diagram showing an example of a menu screen. Fig. 8 is a diagram showing an example of an input screen for a buy-back request. Fig. 9 is a diagram showing an example of an assessment result notification screen at the time of a buy-back request. Fig. 10 is a diagram showing an example of a refund amount notification screen. These screens are generated by the information processing device 1 and provided to the user terminal 100.

[0049] As shown in Fig. 7, the menu screen is a screen for chatting between the user and the system. The menu screen displays a button for requesting free collection to purchase an item, a button for photo appraisal by an appraiser, and an inquiry button.

[0050] When the free collection request button is pressed, a purchase request input screen shown in FIG. 8, which will be described later, is displayed. When the photo appraisal by appraiser button is pressed, the device switches to camera mode and is instructed to take a photo of the product. Once the photo is taken, the image is sent to the seller terminal 50 via the information processing device 1, the seller (appraiser) appraises the product based on the image, and the appraisal result is notified to the user terminal 100. When the inquiry button is pressed, various inquiries can be made.

[0051] Next, as shown in Fig. 8, on the input screen for the purchase request, the user operates the user terminal 100 to input various information required for the purchase request. Specifically, on the input screen, the user inputs the name, address, and collection date and time. Then, when the user presses a button to request collection, the purchase request is transmitted to the seller terminal 50 via the information processing device 1.

[0052] Next, as shown in FIG. 9, the appraisal result notification screen is displayed on the user terminal 100 when the seller terminal 50 notifies the information processing device 1 that the appraisal has been completed. Specifically, an address where the appraisal result can be viewed (the URL of my page) is displayed as a message from the system, along with a message indicating that the appraisal has been completed. When the user selects such an address, the appraisal result is displayed, and the user can finally select either the "Approve" button to request the sale of the item, the "Free Pickup by AA" button to request free pickup of an item with an appraised value of zero yen, or the "Return" button to request the return of the item.

[0053] Next, as shown in Fig. 10, the refund amount notification screen is a screen that is displayed when an item is put up for auction and the sale is completed (a successful bid is completed). The refund amount notification screen displays the successful bid price (selling price) of the item and the refund amount calculated based on the successful bid price.

[0054] Next, a processing procedure of the processing executed by the information processing device 1 according to the embodiment will be described with reference to Fig. 11. Fig. 11 is a flowchart showing the processing procedure of the processing executed by the information processing device 1 according to the embodiment.

[0055] As shown in FIG. 11, the control unit 3 first accepts a purchase request for a product from the user terminal 100 (step S101), and makes a purchase request for the product to the seller terminal 50 (step S102).

[0056] Next, when the control unit 3 receives a notification of the completion of the appraisal from the seller terminal 50, it notifies the user terminal 100 of the appraisal amount, which is the appraisal result (step S103).

[0057] Next, when the control unit 3 receives a sale permission from the user via the user terminal 100, it notifies the seller terminal 50 of the same (step S104).

[0058] Next, the control unit 3 accepts a request to put up an item from the seller (step S105), and puts up the item on the auction service (step S106).

[0059] Next, when the sale of the product is completed, the control unit 3 determines the amount of rebate according to the sales price (step S107). Next, the control unit 3 determines the sales amount to be provided to the seller based on the determined amount of rebate (step S108).

[0060] Next, the control unit 3 provides the refund amount to the user (step S109), provides the sales amount to the seller (step S110), and ends the process.

[0061] 〔others〕 In addition, among the processes described in the above embodiments, some of the processes described as being performed automatically can be performed manually. Alternatively, all or some of the processes described as being performed manually can be performed automatically using a known method. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0062] In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc.

[0063] 3 may be held in a storage server or the like instead of being held by each device. In this case, each device obtains various pieces of information by accessing the storage server.

[0064] [Hardware configuration] The information processing device 1 according to the embodiment described above is realized by a computer 1000 having a configuration as shown in Fig. 8. Fig. 8 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and has a configuration in which a calculation device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.

[0065] The arithmetic device 1030 operates based on programs stored in the primary storage device 1040 and the secondary storage device 1050 and programs read from the input device 1020, and executes various processes. The primary storage device 1040 is a memory device, such as a RAM, that temporarily stores data used by the arithmetic device 1030 for various calculations. The secondary storage device 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), a HDD (Hard Disk Drive), a flash memory, or the like.

[0066] The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor or a printer, and is realized by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (registered trademark) (High Definition Multimedia Interface). The input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, and scanner, and is realized by a USB, for example.

[0067] The input device 1020 may be a device that reads information from, for example, an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. The input device 1020 may also be an external storage medium such as a USB memory.

[0068] The network IF 1080 receives data from other devices via the network N and sends it to the arithmetic device 1030, and also transmits data generated by the arithmetic device 1030 to other devices via the network N.

[0069] The arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040 and executes the loaded program.

[0070] For example, when the computer 1000 functions as the information processing device 1, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 3 by executing a program loaded onto the primary storage device 1040.

[0071] 〔effect〕 As described above, the information processing device 1 according to the embodiment includes a receiving unit 31 that receives listings of products purchased by sellers from users, and a determination unit 34 that, when the sale of the product is completed, determines the amount of refund to be given to the user based on the purchase price at which the seller purchased the product from the user and the selling price.

[0072] According to the information processing device 1 according to each embodiment described above, products can be disposed of easily and at a high price.

[0073] Although some of the embodiments of the present application have been described in detail above with reference to the drawings, these are merely examples, and the present invention can be embodied in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the forms described in the Disclosure of the Invention section.

[0074] 〔others〕 In addition, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0075] In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc.

[0076] Furthermore, the processes described in the above-described embodiments can be appropriately combined as long as the process contents are not contradictory.

[0077] Moreover, the above-mentioned "section, module, unit" can be read as "means" or "circuit", etc. For example, the control unit 3 can be read as control means or a control circuit. [Explanation of symbols]

[0078] 1. Information processing device 2. Communications Department 3. Control Unit 4 Storage section 31 Reception 32 Request Department 33 Sales Department 34 Decision Section 35 Providing Department 41 User Information 42 Seller information 43 Rebate rule information 50 Seller terminals 100 user terminals S Information Processing System

Claims

1. A reception unit that receives listings of products purchased by sellers from users; a determination unit that determines a refund amount to be returned to the user according to the purchase price at which the seller purchased the product from the user and the selling price when the sale of the product is completed; An information processing device comprising:

2. The determination unit is The rebate amount is determined by multiplying the purchase price by a coefficient determined according to the ratio of the selling price to the purchase price. The information processing device according to claim 1 .

3. The determination unit is The amount of sales of the product to be provided to the seller is determined based on the selling price and the rebate amount. The information processing device according to claim 1 .

4. The determination unit is The amount obtained by subtracting the rebate amount and the system usage fee from the sales price is determined as the sales amount. The information processing device according to claim 1 .

5. The determination unit is The amount of the refund is determined according to the period from the start to the completion of the sale of the product. The information processing device according to claim 1 .

6. The reception unit is Accept the listing of said product on the auction service The information processing device according to claim 1 .

7. The starting price of the product in the auction service is based on the purchase price. The information processing device according to claim 6.

8. 1. A computer-implemented information processing method, comprising: A receiving step of a seller accepting listing of a product purchased from a user; a determining step of determining, when the sale of the product is completed, a refund amount to be returned to the user according to the purchase price at which the seller purchased the product from the user and the selling price; An information processing method comprising:

9. An acceptance procedure for a seller to accept listing of a product purchased from a user; a determination step of determining, when the sale of the product is completed, a refund amount to be returned to the user according to the purchase price at which the seller purchased the product from the user and the selling price; An information processing program that causes a computer to execute the above.

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