System

The system addresses the challenge of sales personnel explaining specific services by providing usage examples and incorporating an emotional engine to tailor approaches, thereby enhancing customer understanding and sales effectiveness.

JP2025048159APending Publication Date: 2025-04-03SOFTBANK GROUP CORP
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Patent Information

Application Number
JP2023156979
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2023-09-22
Publication Date
2025-04-03

AI Technical Summary

Technical Problem

Sales personnel often struggle to effectively explain specific services, leading to difficulties in customer understanding and sales effectiveness.

Method used

A system that allows sales personnel to input information about a specific service, search a database for relevant usage examples, and receive these examples as alternatives to enhance explanation and customer understanding, incorporating an emotional engine to analyze customer emotions and provide tailored approaches.

Benefits of technology

The system provides sales personnel with clear, relatable examples of service usage, improving their ability to explain services effectively and enhancing customer understanding, while the emotional engine ensures approaches are tailored to customer sentiment, potentially increasing sales success.

✦ Generated by Eureka AI based on patent content.

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  • Figure 2025048159000001_ABST
    Figure 2025048159000001_ABST
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Abstract

To provide a system that presents a utilization case example, etc. in order to solve the problem that a sales personnel has difficulty explaining a specific service.SOLUTION: Provided is a system for presenting a utilization case example, etc. as an alternative when a sales personnel has difficulty explaining a specific service, said system including means for the sales personnel to input information related to the specific service, means for searching a database in order to present the utilization case example, etc., and means for supplying the utilization case example, etc. to the sales personnel.SELECTED DRAWING: Figure 1
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Citation Information

Patent Citations

  • Persona chatbot control method and system

    JP2022180282A