Information processing device, information processing method, and program

Abstract

To provide an information processing device, a method, and a program capable of determining suitability of an instructor or a candidate thereof, for a training instructor for a specific theme among a plurality of themes.SOLUTION: In an information processing system, a server and a plurality of instructor candidate terminals are mutually connected via a predetermined network such as the Internet. The server 10 includes an instructor candidate information acquisition unit 121 and an instructor adoptability determination unit 122. The instructor candidate information acquisition unit 121 acquires, as information on an instructor for predetermined human resource cultivation that cultivates human resources by allowing a trainee to take courses about one or more themes, a story sheet created by the instructor and a demonstration video of the instructor showing the performance of the instructor. The instructor adoptability determination unit 122 determines whether the instructor can give a lecture as an instructor for a specific theme among the one or more themes on the basis of the story sheet and the demonstration video.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, there have been human resource development support systems that diagnose a user's skills and support human resource development based on the results of the diagnosis (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2004-246507 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, conventional human resource development support systems were designed for trainees who wanted to improve their skills, and were not designed to develop instructors who could provide training to trainees from a range of training themes.

[0005] The present invention has been made in consideration of such circumstances, and aims to find out the possibility that a lecturer or a lecture candidate can give a lecture on a training session on a specific theme among multiple themes. [Means for solving the problem]

[0006] In order to achieve the above object, an information processing device according to an embodiment of the present invention comprises: an instructor information acquisition means for acquiring, as information about an instructor for the human resource development in a case where the instructor provides a training course on one or more themes, a story sheet created by the instructor and performance data showing the performance of the instructor; a presentation availability determination means for determining whether the lecturer is available to present a specific theme among the one or more themes based on the story sheet and the performance data; Equipped with. An information processing method and a program corresponding to the information processing device according to one aspect of the present invention are also provided as an information processing method and a program according to one aspect of the present invention. Effect of the Invention

[0007] According to the present invention, it is possible to find out the possibility that a lecturer or a candidate for a lecturer can appear as a lecturer for a training session on a specific theme among a plurality of themes. [Brief description of the drawings]

[0008] [Figure 1] 1 shows an overall configuration of an information processing system including a server as an embodiment of an information processing device of the present invention. [Diagram 2] 2 is a block diagram showing a hardware configuration of a server in the information processing system of FIG. 1. [Diagram 3] 3 is a functional block diagram showing a functional configuration of a server having the hardware configuration of FIG. 2. [Figure 4] FIG. 13 is a diagram showing an example of an evaluation result of the skills of individual users associated with the evaluation indexes of business skills. [Diagram 5] FIG. 4 is a diagram showing an example of a criteria table stored in the servers of FIGS. 2 and 3, in which the first criteria (threshold) required as a minimum for an instructor of the target topic and the second criteria (threshold) required for an instructor of the topic are set. [Figure 6] FIG. 4 is a diagram showing an example of a story sheet stored in the server of FIGS. 2 and 3. [Figure 7] 4 is a flowchart showing the operation of the server of FIG. 2 and FIG. 3; [Figure 8] This is a diagram showing the first example [greeting training], in which the gap between the individual's current situation and the level required for speaking is derived for each item from the story sheet and demonstration video in Figure 6. [Figure 9]This is a diagram showing the second example [Basic Labor Knowledge Training], in which the gap between an individual's current situation and the level required for presentation is derived for each item from the story sheet and demonstration video in Figure 6. [Figure 10] FIG. 11 is a diagram illustrating a functional configuration of a server of a second embodiment of the information processing device of the present invention. [Figure 11] FIG. 11 is a diagram showing a process flow of the server in FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 shows the overall configuration of an information processing system according to one embodiment of the present invention. The information processing system 1 shown in FIG. 1 is configured by connecting a server 10 and n (n is any integer value equal to or greater than 1) instructor candidate terminals 20-1 to 20-n with each other via a predetermined network NW such as the Internet. In the following description, when there is no need to distinguish between the instructor candidate terminals 20-1 to 20-n, they will be collectively referred to as the "instructor candidate terminal 20." In the following, instructors who have taken the instructor test and met certain standards to become instructors and who wish to become instructors for a specific training topic, or candidates who are not instructors but are currently undergoing instructor training, will be referred to as "instructor candidates."

[0010] The instructor candidate terminal 20 is an information processing device managed for each instructor candidate, and includes, for example, a tablet terminal, a smartphone, a personal computer, and the like. The server 10 is managed by the service provider. The server 10 executes various processes while controlling the operations of the instructor candidate terminals 20-1 to 20-n.

[0011] The service provider implements human resource development services by having employees participate in training courses as trainees upon application from companies, and by providing online training, etc. The service provider also tests the trainees to check their level of understanding and mastery of the content of the courses and online training they have attended, evaluates the results of the tests, and provides future advice, etc. to the trainees. Furthermore, based on the results of each test taken by multiple employees (participants) belonging to a company or department within that company, the service provider will support the growth of the company or department, etc., and will present optimal solutions for future growth, enabling them to contribute to the development of society.

[0012] In addition, the service provider will implement a human resource development service to train instructors who will give lectures to participants in training sessions. In this human resource development service, instructor candidates select the desired instructor training from one or more training themes and take the training. In this human resource development service, the instructor candidates also have the aspect of being trainees. This allows them to acquire skills as instructors. Although instructor candidates can acquire the skills to become instructors by attending instructor training, it is not possible to determine whether or not they will be able to speak at training sessions on specific topics.

[0013] Therefore, the service provider implements a service that determines whether a lecturer candidate is able to speak at a training session on a specific topic. Specifically, when the specified human resource development is carried out by taking training courses on one or more themes, the service provider acquires, as information on the instructor candidates for the human resource development, a story sheet 31 (see Figure 6) created by the instructor candidates and a demonstration video filmed of the instructor candidates' demonstrations in mock training courses. Then, the service provider judges whether or not the lecturer is available to give a talk on a specific theme among one or more themes based on the story sheet 31 and the demonstration video. This makes it possible to identify the possibility of a lecturer candidate being available to speak as a lecturer for a training session on a specific topic among multiple topics.

[0014] Here, the diagnostic test for basic business skills (hereinafter simply referred to as the "test") included in the human resource development service implemented by this service provider will be described. In this embodiment, the server 10 cooperates with the instructor candidate terminal 20 to carry out the test as follows. That is, the server 10 first transmits to the instructor candidate terminal 20 one or more questions from among a plurality of questions pre-stored in the server 10, and receives answers input by the students to each of the one or more questions.

[0015] The test is administered by the service provider. The test questions are intended to evaluate the basic business skills (business fundamentals) of the trainees, including the instructor candidates, and are set by the service provider for one or more business skills to be evaluated and for one or more themes for each skill. Business fundamentals refers to skills or abilities that are useful in working as a member of society.

[0016] Explain the relationship between skills and themes for evaluating fundamental business skills. There are m skills defined (m is an arbitrary integer value greater than or equal to 1), and each of the one or more skills has p themes defined (p is an arbitrary integer value greater than or equal to 1, independent of m). Note that the theme referred to here is different from the training theme of the instructor training that the instructor candidates will later take. The test will include questions on each topic related to that topic.

[0017] The instructor candidate terminal 20 receives the test transmitted by the server 10. Then, the instructor candidate operates the instructor candidate terminal 20 to input answers to each of the multiple questions that make up the test. The instructor candidate terminal 20 transmits the test answers (a collection of answers for each question) entered by the instructor candidate to the server 10.

[0018] The server 10 sequentially acquires and grades the test answers sent from each of the instructor candidate terminals 20-1 to 20-n. The server 10 also normalizes the results of the grading for each item, and stores and manages the results as scores for each instructor candidate.

[0019] The server 10 sets and stores extraction conditions for extracting scores of a predetermined population from the scores managed for each instructor candidate. The specified population is not particularly limited, and various types of populations can be used, such as a group of instructor candidates who have one or more specified pieces of attribute information matching the various attribute information related to the instructor candidates, or a group of instructor candidates whose scores fall within a certain range. It is assumed that the server 10 manages, for each instructor candidate, a score indicating the grading result and various attribute information of the instructor candidate in association with each other. In this case, the extraction conditions for extracting the scores of a predetermined population may be, for example, the same age, the same sex, the score value, the score range, etc.

[0020] The server 10 extracts the score of a specific instructor candidate and the score of a specific population that includes the specific instructor candidate, and compares the two scores. Specifically, for example, the score of the specific instructor candidate can be compared with the average, maximum, or minimum score of a specific population that includes the specific instructor candidate.

[0021] In addition, the server 10 displays a graph plotting the score of the specified instructor candidate and the score of a specified population that includes the specified instructor candidate on the screen of the instructor candidate terminal 20 of the specified instructor candidate.

[0022] This allows the instructor candidate to easily visually see the degree of growth of the instructor candidate's current skills compared to their past skills and the effectiveness of their training as an instructor from the distribution of the instructor candidate's own score values ​​for each theme of each skill on the graph displayed on the screen of the instructor candidate terminal 20 and the score values ​​of a specified population that includes the instructor candidate.

[0023] FIG. 2 is a block diagram showing a hardware configuration of a server in the information processing system 1 of FIG.

[0024] The server 10 includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, a bus 104, an input / output interface 105, an output unit 106, an input unit 107, a memory unit 108, a communication unit 109, and a drive 110.

[0025] The CPU 101 executes various processes according to a program recorded in the ROM 102 or a program loaded from the storage unit 108 into the RAM 103 . The RAM 103 also stores data and the like necessary for the CPU 101 to execute various processes.

[0026] The CPU 101, the ROM 102, and the RAM 103 are connected to one another via a bus 104. An input / output interface 105 is also connected to this bus 104. An output unit 106, an input unit 107, a storage unit 108, a communication unit 109, and a drive 110 are connected to the input / output interface 105.

[0027] The output unit 106 is composed of a display, a speaker, etc., and outputs various information as images and sounds. The input unit 107 is composed of a keyboard, a mouse, etc., and is used to input various information.

[0028] The storage unit 108 is configured with a hard disk, a DRAM (Dynamic Random Access Memory), etc., and stores various data. The communication unit 109 communicates with other devices (the instructor candidate terminal 20 in the example of FIG. 1) via a network NW including the Internet.

[0029] Removable media 111, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately loaded into the drive 110. A program read from the removable media 111 by the drive 110 is installed in the storage unit 108 as necessary. Further, the removable medium 111 can store various data stored in the storage unit 108 in the same manner as the storage unit 108 .

[0030] FIG. 3 is a functional block diagram showing a functional configuration of the server in the information processing system of FIG. As shown in FIG. 3, a DB 141 is provided in one area of ​​the storage unit 108 (FIG. 2) of the server 10. DB141 stores, as information about a trainer candidate for human resource development when training for improving basic business skills is provided by taking training courses on one or more themes, a story sheet 31 (see FIG. 6) created by the trainer candidate, a demonstration video (demonstration data including audio and video) showing the trainer candidate's demonstration of a mock training course, and a criteria table 30 (see FIG. 5) previously set for each of one or more themes. Specifically, a story sheet 31 created by the instructor candidate, a demonstration video of the instructor candidate demonstrating the mock training, etc. are stored in DB 141 in association with the service user ID. DB141 also stores data such as predetermined standards that lecturers must meet for each training theme (see criteria table 30 in FIG. 5), the results of determining whether or not a lecture can be given based on the predetermined standards, and the achievement rate for each item. Details of criteria table 30 will be described in detail in the explanation of FIG. 5. In addition, DB141 stores information about the participants, including instructor candidates, and logs of the training sessions that the participants have attended to date and the results of the business basics diagnostic tests (hereinafter referred to as "test logs").

[0031] The information about participants is, for example, information about employees working at a company who take training courses held by a service provider in order to improve their skills, and includes information about the company and industry to which the participant belongs, as well as information about potential instructors.

[0032] The instructor candidate information includes attributes of the individual instructor candidate, such as age and gender. In addition, the instructor candidate information also includes career history. The career history is, for example, multiple types of experience of the instructor candidate, such as work experience, industry experience, learning experience, etc. In addition, the instructor candidate information stored in DB141 includes, for example, the score of the instructor candidate on the most recent test (current score (see, for example, the example in FIG. 4)).

[0033] In the instructor training, the instructor candidate can take the training from the training themes in the skill-specific training theme list. Multiple training themes are stored. Training includes, for example, training sessions and seminars that implement training programs, and multiple instructor candidates can participate in multiple training sessions. Each of the multiple training sessions corresponds to one or more training themes.

[0034] Information about tests conducted by the service provider is stored in DB141. The information about the tests includes, for example, a set of one or more questions and the correct answers to each question, test results (scores for each skill item) of individual trainees including instructor candidates and their overall evaluation of business fundamentals (scores for each skill), questionnaires for training service users and trainees, responses to the questionnaires, the number of training users, the number of trainees, the number of trainees, the number of trainees by training theme and by rank, the lead time required for decision-making before introducing training, and human resource development log information including the number of registered service user IDs.

[0035] The score is a numerical value (from "1" to "5") that evaluates the score for each test item, for example, on a 5-point scale, and a total numerical value for each skill is also stored. If one skill has 5 items, each skill is scored up to 25 points, and the student's evaluation for each skill is shown by the total score of each skill item.

[0036] DB141 stores information on companies to which instructor candidates and trainees belong (company size (number of people), organizational structure (hierarchy, etc.), department and division allocation, etc.). DB141 also stores information on each employee (trainee) in the company (e.g., employee name, age, date of joining the company, years of employment, organizational position, job title, etc.) linked to the employee's personal identification information, such as employee number. Note that the test logs from one year ago or several years ago shown above are just examples, and past results from three years ago will suffice.

[0037] In the CPU 101 (see FIG. 2) of the server 10, when executing the lecturer candidate's appearance availability determination process, a lecturer candidate information acquisition unit 121, a presentation availability determination unit 122, and a display control unit 123 function as shown in FIG.

[0038] When a specific human resource development is provided by taking training courses on one or more themes, the instructor candidate information acquisition unit 121 acquires, as information on the instructor candidate for the human resource development, a story sheet 31 (see FIG. 6) created by the instructor candidate and a demonstration video showing the instructor candidate's demonstration of a mock training course. Specifically, the instructor candidate information acquisition unit 121 receives a story sheet 31 sent from the instructor candidate terminal 20, and stores it in the DB 141 in association with the service user ID of the instructor candidate of the instructor candidate terminal 20 that sent it. When executing the presentation permission / non-permission determination process, the lecturer candidate information acquisition unit 121 reads out a story sheet from the DB 141 and outputs it to the presentation permission / non-permission determination unit 122. When executing the process in real time in response to a request from the lecturer candidate terminal 20, the lecturer candidate information acquisition unit 121 may output the story sheet received from the lecturer candidate terminal 20 to the presentation permission / non-permission determination unit 122.

[0039] In addition, the instructor candidate information acquiring unit 121 acquires the current evaluation value (current score) of the subject's basic business skills as a current evaluation value. Specifically, information indicating the business fundamentals of one or more employees and instructor candidates belonging to the company organization is acquired via the instructor candidate terminal 20 and stored as a current score in the DB 141, so the instructor candidate information acquisition unit 121 reads the current score from the DB 141 and acquires it as a current evaluation value. The information indicating the business fundamentals is, for example, a test score for each theme for evaluating skills for measuring the business fundamentals (e.g., evaluation elements such as business knowledge, communication, planning control, and thinking in FIG. 4), etc. The instructor candidate information acquisition unit 121 creates questions for each theme item, which the examinee (in this case, the instructor candidate) answers by operating the instructor candidate terminal 20, from among the questions for skill evaluation of the examinee (in this case, the instructor candidate) stored in advance in the DB 141. The collection of questions and answers for each theme of each business basic skill created in this way is the test.

[0040] The instructor candidate information acquiring unit 121 displays the test on the instructor candidate terminal 20 via the communication unit 109, thereby giving the test to the examinee (instructor candidate). The examinee (instructor candidate) operates the instructor candidate terminal 20 to input answers (answers for each question) to the test questions set by the instructor candidate information acquisition unit 121. The answers input by the examinee (instructor candidate) are transmitted from the instructor candidate terminal 20 to the server 10.

[0041] The instructor candidate information acquiring unit 121 acquires the answers to the test (a collection of answers for each question) sent from the instructor candidate terminal 20 via the communication unit 109. The instructor candidate information acquiring unit 121 grades the acquired test answers for each question based on a predetermined grading standard. The instructor candidate information acquisition unit 121 normalizes (scores) the results of marking each question for each theme of each skill (into a 5-point scale), and stores and manages the scores in DB 141 as evaluation results by linking them to the item names of each theme for each test taker (instructor candidate), and also stores them as part of the instructor candidate information.

[0042] The instructor candidate information acquisition unit 121 acquires the score of a specific instructor candidate and the score of a specific population including the specific instructor candidate from the scores of one or more instructor candidates managed in the DB 141 in response to an evaluation presentation request (tabulation instruction) from the instructor candidate terminal 20 of the specific instructor candidate, and outputs them to the display control unit 123. Note that the specific instructor candidate may be referred to as the first instructor candidate.

[0043] The predetermined population is extracted according to a predetermined extraction condition previously stored in the DB 141. Specifically, for example, a population can be extracted according to a predetermined extraction condition of an arbitrary combination of the same age, the same sex, or the past scores of a predetermined instructor candidate himself / herself (including 1).

[0044] The appearance availability determination unit 122 determines whether or not a lecturer is available to appear on stage as a lecturer of a specific theme among one or more themes, based on the story sheet 31 and the demonstration video. Specifically, the presentation eligibility determination unit 122 reads out from the DB 141 a story sheet 31 and a demonstration video associated with the service user ID of the instructor candidate who has conducted the mock training, and analyzes the story sheet 31 and the demonstration video using AI to determine whether the instructor is eligible to present as a lecturer on a specific theme among one or more themes.

[0045] The presentation eligibility determination unit 122 includes a standard achievement measurement unit 131, an index acquisition unit 132, and a presentation eligibility determination unit 133 as AI analysis functions. The standard achievement measurement unit 131 measures whether or not the content and expression meet respective predetermined standards for one or more items related to the training content and for one or more items related to the expression, based on the story sheet and the demonstration video. Specifically, if the training on a specific theme is, for example, "greeting training," the standard achievement measurement unit 131 reads from DB141 a story sheet 31 for the "greeting training" created by the instructor candidate, a demonstration video of the instructor candidate's mock training of the "greeting training," and the standard table 30 for the "greeting training," and measures whether the content of the demonstration video recorded in the mock training meets the standards set forth in the standard table 30. More specifically, at each point in the flow of Storysheet 31 (the beginning, middle, end, etc. of the training), AI judges from the demonstration video whether the content and key points of Storysheet 31 have been conveyed to the participants (whether or not the elements to be conveyed are included).

[0046] The index acquisition unit 132 acquires an index (a combination of the achievement rate of the must-attain condition P and the satisfaction condition Q) shown in relation to a predetermined standard (such as n% achievement rate of the must-attain condition P or 100% achievement rate of the satisfaction condition Q) for at least some of the items (for example, for the "Expression" items in the "Category" of the criteria table 30 in FIG. 5, such as questioning, disclosure, vocalization, pronunciation, facial expressions, gestures, etc.) as an index showing the possibility of speaking on a specific theme. The indicator is that if all of the one or more items related to content and the one or more items related to expression satisfy the must-attain condition P (first criterion) in Figure 5, and a certain number (e.g., half) or more of the items satisfy the satisfaction condition Q (second criterion) in Figure 5, then it is determined that the person is eligible to take the stage as a lecturer for the "Greeting Training." For example, the "Required Condition P" for level "3" of the "Question" item is that questions that are easy for students to think of are included at least x times (e.g., 2 times), and the "Satisfaction Condition Q" is that questions that are easy for students to think of are included at least x times (e.g., 4 times). Note that in this example, the Satisfaction Condition Q is considered stricter than the Required Condition P.

[0047] The presentation admissibility determination unit 133 determines whether the lecturer candidate is eligible to present as a lecturer on a specific topic based on the measurement results (achievement status of each criterion for each item) by the criterion achievement measurement unit 131 and the index (achievement target). Specifically, the appearance eligibility determination unit 133 determines that a person is eligible to appear on stage as a lecturer for the "greeting training" if all of the one or more items related to content and one or more items related to expression satisfy the must-attain condition P and a predetermined number (e.g., half) or more of the items satisfy the satisfaction condition Q. The example of the indicator shown here is just one example, and it will suffice if it is a combination of the achievement status of the must-achieve condition P and the satisfaction condition Q. Also, the criteria are exemplified as two items, the minimum must-achieve condition P required for instructors and the satisfaction condition Q required for instructors, but are not limited to these two and may be multiple or multi-stage conditions.

[0048] The display control unit 123 controls the display of the presentation possibility judgment result output from the presentation possibility judgment unit 122 on the screen of the lecturer candidate terminal 20. Specifically, for the instructor in the "greeting training", a message such as "Did not meet the standard and therefore 'cannot take the stage'" or "Standards have been met and therefore 'can take the stage'" is displayed on the screen of the instructor candidate terminal 20.

[0049] In addition, the display control unit 123 controls the display of two line graphs (see, for example, the radar chart in FIG. 4) on the screen of the instructor candidate terminal 20 via the communication unit 109, in which the instructor candidate's current score and ideal score are each plotted in a circular display area. This allows instructor candidates to decide which training topic they should start with when taking the instructor training necessary to hone the skills required to become an instructor for human resource development training.

[0050] Here, the indicators for evaluating fundamental business capabilities will be described with reference to FIG. As shown in the graph in Figure 4, for example, indicators for evaluating basic business skills are defined (categorized) into four skills, such as "Business knowledge," "Planning & Control," "Thinking," and "Communication." Skill items are set for each of the four defined (categorized) skills. A skill item is one of the evaluation elements for each skill. Training (courses) are set for each skill item.

[0051] For example, the skill items for measuring basic business skills for the "business knowledge" skill include current affairs, legal affairs, human resources, and labor, finance and accounting, marketing, management, etc. Although not shown in the figure, the skill item legal affairs, human resources, and labor includes sub-items such as human resources and labor and compliance.

[0052] The skill items for measuring the basic business skills of the "planning & control" skill include objectives and goals, planning, business management, review and evaluation, improvement, etc. Although not shown in the figure, the skill item "objectives and goals" includes a sub-item called "goal thinking." In addition, the skill item "planning" includes a sub-item called "action plan creation."

[0053] Skill items for measuring the basic business skills of the "thinking" skill include numerical processing, application of thinking methods, information gathering, problem setting, solution planning, etc. Although not shown in the figure, the theme of application of thinking methods includes a sub-theme of elemental decomposition ability.

[0054] Skill items for measuring basic business skills in the "communication" skill category include negotiation, written communication, oral communication, attentive listening, business etiquette, etc. Although not shown in the figure, the skill item of written communication includes a subitem of slide creation ability.

[0055] Here we will explain how to categorize (divide) skills for evaluating business skills. Skills can be broadly divided into four categories, systematizing the skills necessary for growth in human resource development. In order for people to achieve results, they need planning and control. In order to improve planning and control, they also need thinking skills such as will and judgment, communication skills to build relationships, and business knowledge. By diagnosing basic business skills in this way by dividing them into four skills, it becomes easier to see the characteristics of the skills possessed by the person being assessed.

[0056] Basic business skills are taught in units of individual skill items or courses covering multiple themes, and by attending the training, participants are able to improve their business skills. When participants attend the training, they are given a business fundamentals diagnostic test before, during and after the course.

[0057] Here, we will explain the instructor training skill map for instructor training. The instructor training skill map includes major items, medium items, minor items, description content, level 1, level 2, level 3, level 4, etc., and instructor candidates are assigned a level according to their degree of achievement of each content. For example, the first major item on the instructor training skill map is the content of the training talk that the instructor candidate actually gave to the participants (such as those who will evaluate the content of the lecture). The medium-sized items are the current situation and future prospects for the content of the talk. The small items are the current situation of the content of the talk. The written content is the specific content of the talk. Level 1 is when the participants are not taken into consideration, level 2 is when the participants are assumed to be taken into consideration but are vague, level 3 is when the participants are assumed but not appropriately, and level 4 is when the participants are assumed appropriately according to the topic, and a level is assigned to the instructor candidate for each item based on the instructor training skill map.

[0058] Major categories include the content of the training talk as well as expressions, etc. Medium categories include changes in participants as well as overall design and detailed design, etc. Minor categories include the current situation as well as approach methods based on participants' attitude towards the course, overall structure, what the participants are saying, conclusions, reasons, details, and talk development, etc. The contents include the specific talk content as well as training key points, etc. Level 1 includes not being able to anticipate participants as well as not understanding the perspective of test takers. From level 2 onwards, standards are set that go further than level 1 content and determine whether or not a lecturer has the mindset required to be a lecturer. In other words, each item on the instructor training skill map is a check item to evaluate whether the instructor candidate is not only able to help participants understand the training content, but also whether they are able to design training that will enable participants to grasp their own current situation and lead to future behavioral changes. Instructor training is conducted according to this instructor development skill map, and instructor candidates who complete the training can become instructors who are able to give presentations by passing the instructor eligibility check using the criteria table explained below.

[0059] Now, the reference table will be described with reference to FIG. As shown in FIG. 5, a criteria table 30 specifies the criteria required for a lecturer who will be giving training on a particular theme to take the stage, and is set for each of one or more training sessions on a particular theme. The categories in Standard Table 30 are set out in terms of the "content" and "expression" that instructors should use in training. Each category has one or more items. Specifically, the "content" category has items such as goal setting, expectations of the participants, knowledge, overall design, and structure of the talk. The "expression" category includes items such as questioning, disclosure, vocalization, pronunciation, facial expressions, gestures, etc. The level of the standard table 30 varies for each theme and is set on a scale of 1 to 5. The level indicates the difficulty level of each item. Each training has different standards for content and expression. For example, in "greeting training," conditions for vocalization and facial expressions are set high, while in basic labor knowledge training, conditions for examples are set high.

[0060] Each item has a set standard according to the difficulty level of that item. As the standard, for example, a must-attain condition P is set as the first standard that is the minimum requirement for a lecturer of the training on that theme. Also, for example, a satisfaction condition Q is set as the second standard required of the lecturer. For example, the required condition P for the difficulty level "Level 3" of the item "Goal Setting" in the category "Content" is set to "two or more of the required elements are included." Also, the satisfaction condition Q for the same item is set to "four or more of the required elements are included." In Standard Table 30, if the skill of a training item meets the required achievement condition P, it is considered to have been achieved 50% (achievement rate 50%), and if it meets the satisfactory condition Q, it is considered to have been achieved 100% (achievement rate 100%).

[0061] Now, the story sheet will be described with reference to FIG. As shown in FIG. 6, a story sheet 31 is a design sheet for the content to be conveyed in the training (including changing the trainees' feelings depending on the content to be conveyed), and is created by the instructor candidate before the mock training is conducted. The story sheet 31 created by the instructor candidate is uploaded to the server 10 and stored in the DB 141 in association with the service user ID of the instructor candidate who will conduct the mock training. The story sheet 31 includes information such as the instructor's name, the training topic name, attributes of the trainees, the training goal, and the overall design. The overall design is set up so that the content to be conveyed and the key points of that content are written down for each time period of the training (beginning of the training, middle of the training, end of the training). This story sheet 31 sets out the contents to be conveyed at the beginning, middle, and end of each training session, so that whether or not the trainees have correctly understood the contents can be judged by the contents written in each column.

[0062] FIG. 7 is a flowchart showing the operation of the server of FIG. 2 and FIG. 3 for determining whether or not a lecturer candidate can take the stage.

[0063] As shown in FIG. 7, in step S11 of the server 10, when a specific human resource development (such as training to improve basic business skills) is provided by taking training courses on one or more themes, the instructor candidate information acquisition unit 121 acquires, as information about the instructor candidate for the human resource development, a story sheet 31 (see FIG. 6) created by the instructor candidate and a demonstration video showing the instructor candidate's performance in a mock training course.

[0064] In step S12, the appearance availability determination unit 122 determines whether the lecturer candidate is available to appear as a lecturer of a specific theme (eg, "greeting training") among one or more themes, based on the story sheet 31 and the performance data. The specific themes are determined based on recommendations from the aptitude assessment results during instructor training, as well as the instructor's own wishes, recommendations from third parties, company policies, and other external factors.

[0065] Here, in step S12, the on-stage permission / prohibition determination process of steps S21 to S23 is executed.

[0066] In step S21, the standard achievement measurement unit 131 measures, based on the story sheet and the demonstration data, whether or not the content and expression have achieved the respective specified standards for one or more items related to the training content and for one or more items related to the expression. Specifically, the standard achievement measurement unit 131 reads out the standard table 30 for training on a specific theme from the DB 141, and measures whether the content of the demonstration video meets the standards specified in the standard table 30 (whether it satisfies each of the conditions of the required condition P and the satisfaction condition Q).

[0067] In step S22, the index acquisition unit 132 acquires an index (a combination of the must-attain condition P and the satisfaction condition Q) indicating the relationship between one or more items related to content and at least some of the one or more items related to expression (for example, in the case of the ``expression'' category in Figure 5, questions, disclosure, vocalization, pronunciation, facial expressions, gestures, etc.) and a predetermined standard (a must-attain condition P and a satisfaction condition Q) as an index indicating the possibility of speaking on a specific theme. In step S23, the presentation eligibility determination unit 133 determines whether the lecturer candidate is eligible to present as a lecturer on a specific theme based on the measurement results (achievement status of each criterion for each item) by the criterion achievement measurement unit 131 and the index (achievement target).

[0068] In this manner, according to the operation of the server 10, the story sheet 31 (see FIG. 6) created by the instructor candidate and the demonstration video showing the instructor candidate's demonstration of the mock training are acquired, and based on the story sheet 31 and the demonstration video, it is determined whether the instructor candidate can appear as an instructor for the "Greeting Training", so that the instructor candidate can find the possibility of actually appearing as an instructor for the "Greeting Training" among the trainings on multiple themes.

[0069] Next, with reference to FIG. 8 and FIG. 9, several examples of the server judging whether or not a lecturer candidate can take the stage, namely [greeting training] and [labor basics training], will be described. First, the first example [greeting training] will be described with reference to FIG. FIG. 8 is a diagram showing a first example [greeting training] for determining whether or not a lecturer candidate can take the stage.

[0070] As shown in Figure 8, in the first example [Greeting training], the instructor himself is required to be a good practitioner of greetings, so the standards required for voice production, pronunciation, facial expressions, and gestures are set high at "4." The indicator (condition for speaking) is to meet both of the following criteria (two conditions: must-achieve condition P and satisfy condition Q). - All required conditions P must be met. More than half of the items satisfy the satisfaction condition Q. The results of the evaluation of the contents written on Story Sheet 31 and the demonstration video were as follows: There were three elements to goal setting. The "expected participants" included two elements. In the "knowledge" section, there was no inappropriate use of greetings according to the situation. The overall design included four elements.

[0071] As a result of comparing the above judgment results with Standard Table 30, Since the “goal setting” included three elements, it met the requirement P. Since two elements were included in the "Expected participants," the required condition P was met. In the "knowledge" section, there was no inappropriate use of greetings depending on the situation, so satisfaction condition Q was met. The “overall design” contained four elements, so satisfaction condition Q was met. When the achievement status of each of the above items is compared with the indicators, it is determined that the indicators (speaking conditions) are met and the candidate is eligible to speak, and a message stating that the candidate is "eligible to speak" is displayed on the screen of the lecturer candidate terminal 20.

[0072] Next, the second example [Basic Labor Knowledge Training] will be described with reference to FIG. FIG. 9 is a diagram showing a second example [Training on basic labor knowledge] for determining whether or not a lecturer candidate can speak. As shown in Figure 9, in the case of the second example [Training on basic labor knowledge], it is important that the instructor has a wealth of knowledge about labor and that the trainees feel that labor is familiar to them, so the standards required for knowledge, questions, and examples are set high at "4." The indicator (condition for speaking) is to meet both of the following criteria (two conditions: must-achieve condition P and satisfy condition Q). - All required conditions P must be met. More than half of the items satisfy the satisfaction condition Q. The results of comparing the contents of Story Sheet 31 with the demonstration video were as follows: There were three elements to goal setting. The "expected participants" included two elements. In the "Knowledge" section, there was not a single incorrect piece of information regarding labor, and the test covered three or more legal reforms regarding labor that had occurred within the past x years. The overall design included four elements.

[0073] As a result of comparing the above judgment results with Standard Table 30, Since the “goal setting” included three elements, it met the requirement P. Since two elements were included in the "Expected participants," the required condition P was met. In terms of "knowledge," there was not a single incorrect piece of information regarding labor, and the test covered three or more legal reforms regarding labor that had been relevant within the past x years, so satisfaction condition Q was met. The “overall design” contained four elements, so satisfaction condition Q was met. As a result, it is determined that the indicators (speaking conditions) are met and the candidate is able to speak, and "Speaking allowed" is displayed on the screen of the lecturer candidate terminal 20.

[0074] Next, a second embodiment will be described with reference to FIGS. In the first embodiment, the must-attain condition P and the satisfaction condition Q were combined to determine whether or not a potential instructor could speak at a training session on a specific theme. In this second embodiment, the content of the instructor candidate's demonstration is compared with a standard consisting of multiple items, and a list of items that are sufficient and items that are lacking relative to the standard is output, allowing the potential instructor to determine whether or not he or she can speak at the session.

[0075] 10 is a diagram showing a functional configuration of a server according to a second embodiment of the information processing device of the present invention. In the second embodiment, the same functional configuration as in the first embodiment (see FIG. 3) is given the same reference numerals and the description thereof is omitted.

[0076] As shown in FIG. 10, in the CPU 101 of the server 10 of the second embodiment, when executing a process to determine the degree of achievement of a candidate instructor's skills against the instructor standards in a training session on a specified theme, a candidate instructor information acquisition unit 121, a standard table acquisition unit 125, and an achievement measurement unit 126 function as shown in FIG. 10.

[0077] When the specified human resource development is provided by attending training on one or more themes, the instructor candidate information acquisition unit 121 acquires, as information about the instructor for the human resource development, a story sheet 31 on which the instructor candidate writes the content that the instructor will convey to the trainees in the training on a specific theme among the one or more themes, and a demonstration video showing the instructor candidate's demonstration in a mock training on the specific theme. Specifically, the instructor candidate information acquisition unit 121 acquires from the DB 141 a story sheet 31 written by an instructor candidate for a training session on a specific theme and a demonstration video showing the instructor candidate's demonstration in a mock training session on the specific theme.

[0078] The standard table acquisition unit 125 acquires predetermined standards (such as a standard table 30 in which the must-achieve conditions P and satisfaction conditions Q for each item are set) for at least some of one or more items related to content and one or more items related to expression, as information on the matters that the instructor should convey in training on a specific theme, set on an item-by-item basis. Specifically, the reference table acquisition unit 125 searches DB141 based on the identification information of a training on a specific theme (e.g., "greeting training") specified by the instructor candidate during the mock training, and acquires the reference table 30 corresponding to "greeting training."

[0079] The achievement level measurement unit 126 measures the achievement level (the achievement rate of n% out of 100% that is deemed to be able to take the stage if condition Q is satisfied) of the content and expression of the training on a specific theme for each of the specified standards (either the required condition P or the satisfaction condition Q in the criteria table 30) based on the story sheet 31, demonstration video, and specified standards acquired by the criteria table acquisition unit 125. The achievement level measurement unit 126 also outputs the achievement level for each measured item (for satisfaction condition Q, the achievement rate is n% out of 100%) to the display control unit 123 as a skill assessment table 33. In the skill assessment table 33, the achievement level of the "goal setting" item is displayed as, for example, 60%, and the achievement level of the "expectation of the student" item is displayed as, for example, 100%. When a potential instructor looks at this Skill Assessment Table 33, he or she can see that the training content lacks the method of "goal setting" required to meet the presentation condition (satisfaction condition Q).

[0080] Next, the process of the server in the second embodiment will be described with reference to FIG. FIG. 11 is a diagram showing a process flow of the server in FIG. In the server 10 of the second embodiment, as shown in FIG. 11, the reference table acquisition unit 125 acquires predetermined criteria (such as a reference table 30 in which a must-achieve condition P and a satisfaction condition Q for each item are set) for at least some of one or more items related to content and one or more items related to expression, as information on the matters that the instructor should convey in a training session on a specific theme, set on an item-by-item basis.

[0081] The achievement level measurement unit 126 measures the achievement level (n% achievement rate out of 100% if satisfaction condition Q) of the content and expression of the training on a specific theme for each of the specified standards (either the condition P to be achieved or the condition Q to be satisfied) for the content and expression for each of the specified standards based on the story sheet 31, the demonstration video, and the specified standards acquired by the standard table acquisition unit 125.

[0082] Then, the achievement level measurement unit 126 outputs the achievement level for each item (n% of the achievement rate of 100% for satisfaction condition Q) to the display control unit 123 as a skill assessment table 33. As a result, the skill assessment table 33 is displayed on the screen of the instructor candidate terminal 20. By viewing the skill assessment table 33 displayed on the screen of the instructor candidate terminal 20, the instructor candidate can understand the level of his / her skills as an instructor for training on a specific theme.

[0083] Thus, according to the second embodiment, by judging the degree of achievement (if satisfaction condition Q, then n% achievement rate out of 100%) for each item of content and expression of the training on a specific theme demonstrated by the instructor candidate, it is possible to objectively judge the degree of the skills required as an instructor for the training on a specific theme, that is, the suitability as an instructor for the training on a specific theme, from the standpoint of content and expression.

[0084] Although one embodiment of the present invention has been described above, the present invention is not limited to the above-described embodiment, and modifications, improvements, etc. within the scope that can achieve the object of the present invention are included in the present invention.

[0085] For example, the hardware configuration shown in FIG. 2 is merely an example for achieving the object of the present invention, and is not particularly limited.

[0086] In addition, the functional blocks and databases of the server 10 shown in Fig. 3 are merely examples and are not particularly limited. In other words, it is sufficient that the information processing device is provided with a function capable of executing the above-mentioned series of processes as a whole, and the functional blocks and databases used by the information processing device to realize this function are not particularly limited to the example in Fig. 3.

[0087] Further, although the functional blocks and databases are arranged in one server 10 in the above example, the arrangement is not limited to that in FIG. 3, and may be distributed among a plurality of information processing devices or may be arbitrarily arranged. Furthermore, one functional block and database may be configured as a single piece of hardware, may be provided in separate hardware, may be configured as a single piece of software, or may be configured as a combination of these.

[0088] When the processing of each functional block is executed by software, a program constituting the software is read from a network or a recording medium into a computer such as a CPU of an information processing device. The computer may be a computer built into dedicated hardware, or may be implemented in an information processing device capable of executing various functions by reading various programs, such as a server, or a general-purpose smartphone or personal computer.

[0089] The recording medium containing such a program is not only constituted by removable media that is distributed separately from the device body in order to provide the program to each student, but also by a recording medium etc. that is provided to each student in a state in which it is pre-installed in the device body.

[0090] In this specification, the steps of describing a program to be recorded on a recording medium include not only processes that are performed chronologically according to the order, but also processes that are not necessarily performed chronologically but are executed in parallel or individually.

[0091] In addition, in this specification, the term "system" refers to an overall device that is composed of a plurality of devices, a plurality of means, etc.

[0092] For example, in the above embodiment, when training to improve basic business skills is provided by attending training on one or more themes, the instructor candidate information acquisition unit 121 acquires, as information about the instructor for the training, a story sheet 31 created by the instructor candidate and a demonstration video showing the instructor candidate's performance in a mock training course. However, this is merely one example, and when specific human resource development is provided by attending training on one or more themes, it is sufficient to acquire, as information about the instructor candidate for the human resource development, a story sheet created by the instructor candidate and demonstration data showing the instructor candidate's performance in a training on a specific theme among the one or more themes.

[0093] In the above-described embodiment, the appearance eligibility determination unit 122 determined whether the instructor candidate can appear as an instructor for a mock training session on a specific theme among one or more themes (e.g., "greeting training") based on the story sheet 31 and the demonstration video. However, this is merely one example, and it is sufficient to determine whether the instructor candidate can appear as an instructor for a training session on a specific theme based on the story sheet and the demonstration data.

[0094] In the above embodiment, two conditions, the must-be-attained condition P and the satisfied condition Q, were used as examples of the criteria for the criteria table 30. However, only one of the conditions may be used, or other conditions or number of conditions may be used; any specified criteria will suffice.

[0095] In the above embodiment, the content of the training demonstration on a specific theme (goal setting, speech structure, overall design, etc.) and expression (questioning, vocalization, articulation, facial expressions, etc.) were measured to see whether or not the standards were met for each item, but other measures may also be used.

[0096] Regarding the pass / fail judgment for presentations, the above embodiment has been described using an example of a combination of different levels for each training theme, but it is also possible to weight the necessary elements for each training theme and set pass criteria (conditions) for each.

[0097] Since the required standards are different for group training and in-house training with instructor dispatch, it is possible to take into account the necessary factors for each. For example, in-house training with instructor dispatch, the participants and industry are limited, so the information of the facilitator can be input individually. Also, in group training, it is possible to judge on the premise that the information is conveyed to a wide range of people.

[0098] If there are areas where the presentation does not meet the standards for passing, it may be considered a pass if these can be supplemented (accepted) by other items. For example, if the enunciation or eloquence does not meet the standards, but the structure of the speech largely meets the standards, it may be considered a pass.

[0099] In the above embodiment, tests were conducted for each skill item of each business skill and normalized scores were obtained as information indicating fundamental business skills. However, other information, such as the test scores themselves, may also be obtained, and any information indicating fundamental business skills will suffice.

[0100] In the above embodiment, training for improving basic business skills has been described as an example of a human resource development service, but other services are also acceptable as long as the service provides predetermined human resource development.

[0101] In summary, the information processing apparatus to which the present invention is applied is sufficient if it has the following configuration, and can take various different embodiments. That is, an information processing device to which the present invention is applied (for example, the server 10 in FIG. 3, etc.) In the case where a specific human resource development (such as training for improving basic business skills) is provided by taking training courses on one or more themes, a lecturer information acquisition unit (such as the lecturer candidate information acquisition unit 121 in FIG. 3) is provided for acquiring a story sheet created by the lecturer candidate and performance data showing the performance of the lecturer candidate as information about the lecturer candidate for the human resource development course; a presentation availability determination means (e.g., presentation availability determination unit 122 in FIG. 3 ) for determining whether or not the lecture candidate can present as a lecturer of a specific theme (e.g., “greeting training”) among the one or more themes based on the story sheet (e.g., story sheet 31 in FIG. 6 ) and the demonstration data (e.g., demonstration video); Equipped with. In this way, by determining whether a potential instructor for a training session on a specific topic (an instructor or candidate for another topic) is available to speak as an instructor for that training session, it is possible to determine the instructor's or candidate's suitability as an instructor for a training session on a specific topic using the training procedure envisioned by the instructor or candidate himself / herself. If a lecturer or candidate for another topic is judged to be able to give a talk on a specific topic, he / she can give a talk as an immediate asset. Also, if a lecturer or candidate for another topic is judged to be unable to give a talk, he / she can hope to give a talk on a specific topic by making up for the shortcomings in future lecturer training.

[0102] In the information processing device (for example, the server 10 in FIG. 3 ), The means for determining whether or not the stage is available (for example, the stage availability determination unit 122 in FIG. 3 ) a standard achievement measurement means (e.g., the standard achievement measurement unit 131 in FIG. 3 ) for measuring whether or not the content and the expression meet respective predetermined standards for one or more items related to the content of the training and for one or more items related to the expression based on the story sheet and the performance data; an index acquisition means (e.g., the index acquisition unit 132 in FIG. 3 ) for acquiring an index (a target for achieving a combination of the requirement P and the satisfaction condition Q) indicated by a relationship between the one or more items related to the content and at least some of the one or more items related to the expression (e.g., in the case of the category "expression" in FIG. 5 , questions, disclosure, vocalization, pronunciation, facial expressions, gestures, etc.) and the predetermined criteria (e.g., a requirement P and a satisfaction condition Q, etc.) as an index indicating the possibility of speaking on the specific theme; A presentation availability decision means (e.g., the presentation availability decision unit 133 in FIG. 3 ) for deciding whether or not the lecture candidate can present as a lecturer of a specific theme based on the measurement results (degree of achievement for each item) by the standard achievement measurement means (e.g., the standard achievement measurement unit 131 in FIG. 3 ) and the index (target achievement), Equipped with. In this way, based on the indicators (achievement targets) shown in the relationship with at least some of the one or more items related to the content of the training conducted by the instructor or candidate, and the measurement results (achievement level for each item, etc.) measuring the degree of achievement of the specified standards, it is possible to determine in what areas the instructor or candidate (instructor candidate) excels and what areas he or she is lacking as an instructor for training on a specific theme. Therefore, by making up for shortcomings in future instructor training, the instructor candidate will be able to hope to take the stage sooner. In other words, it is possible to judge more specifically the possibility of speaking at a training session on a specific topic, and depending on the results of these judgments, it is possible to determine the direction that a lecturer or candidate for another topic aims to take. For example, if the content and expression demonstrated by a lecturer or candidate for another topic in a mock training session meets the respective specified standards and satisfies the satisfaction condition Q, then the lecturer or candidate for another topic will be able to immediately speak at a training session on a specific topic.

[0103] In the information processing device (for example, the server 10 in FIG. 3 ), The predetermined criteria include a first criterion that is a minimum requirement for a lecturer of the training on the specific theme (e.g., the must-achieve condition P in FIG. 5, etc.) and a second criterion that is required of the lecturer (e.g., the satisfaction condition Q in FIG. 5, etc.), The indicator is determined to be eligible to speak as a lecturer on the specific topic when all of the one or more items related to the content and the one or more items related to the expression meet the first criterion (e.g., the must-attain condition P in Figure 5) and a predetermined number (e.g., half) or more of the items meet the second criterion (e.g., the satisfaction condition Q in Figure 5). This allows us to judge whether a candidate can be a lecturer for a training session on a specific topic based on the extent to which they meet the criteria for each item of training content and expression, so we can clearly see their weak and strong points as a lecturer for a training session on a specific topic for each item. As a result, we can determine the direction we should go in (whether to go as a lecturer for a training session on a specific topic or to go as a lecturer for another topic, etc.). More specifically, it is possible to determine whether a person is not at a level where they can give a talk (below the required condition P), whether they are at a level where they can give a talk but only meet the minimum level (above the required condition P), whether they have met the standard required to be a lecturer (reaching the satisfaction condition Q), etc., using a numerical value (such as the degree of achievement). For example, if they have reached the satisfaction condition Q, which is 100% achievement in all items, they will be able to give a talk immediately as a lecturer for a training session on a specific topic.

[0104] The information processing device (e.g., the server 10 in FIG. 3) When a specific human resource development is provided by attending training on one or more themes, a lecturer information acquisition means (e.g., lecturer candidate information acquisition unit 121 in FIG. 10, etc.) for acquiring, as information about a lecturer for the human resource development, a story sheet (e.g., story sheet 31 in FIG. 11) in which the lecturer writes the contents to be conveyed to the trainees in the training on a specific theme among the one or more themes, and performance data (e.g., performance video 32 in FIG. 11, etc.) showing the performance of the lecturer in the mock training on the specific theme; a criteria acquisition means (e.g., the criteria table acquisition unit 125 in FIG. 10 ) for acquiring criteria (e.g., the must-achieve condition P or the satisfy condition Q in the criteria table 30 in FIG. 11 ) for at least some of the one or more items related to the content and the one or more items related to the expression as information on the matters to be conveyed by the instructor in the training on the specific theme, the criteria acquisition means being configured on an item-by-item basis; Achievement level measurement means (e.g., achievement level measurement unit 126 in FIG. 10, etc.) for measuring the degree of achievement (in the case of satisfaction condition Q, n% achievement out of 100%) of each predetermined standard (either the required condition P or the satisfaction condition Q) for the contents and expressions of the training of the specific theme based on the story sheet (e.g., the story sheet 31 in FIG. 11), the performance data, and the standard (e.g., the standard table 30, etc.); Equipped with. This makes it clear how well a candidate has achieved each item of content and expression in a training session on a specific theme (the number n% indicates the skill level as a lecturer for a specific theme), so that the candidate can objectively determine what is sufficient and what is lacking for each item of content and expression in order to appear as a lecturer for a training session on a specific theme. In other words, it is possible to determine whether or not the candidate is currently suitable to be a lecturer for a training session on a specific theme. [Explanation of symbols]

[0105] 1 Information processing system, 10 Server, 20, 20-1, 20-n, lecturer candidate terminal, 101 CPU, 102 ROM, 103 RAM, 104 bus, 105 I / O interface, 106 Output unit, 107 Input unit, 108 Memory unit, 109 Communication unit, 110 Drive, 111 Removable media, 121 Lecturer candidate information acquisition unit, 122 Presentation possibility determination unit, 123 Display control unit, 125 Standard table acquisition unit, 126 Achievement level measurement unit, 131 Standard achievement measurement unit, 132 Index acquisition unit, 133 Presentation possibility determination unit, 141 DB, NW Network

Claims

1. In the case where predetermined human resource development is provided by attending training on one or more themes, an instructor information acquisition means acquires, as information about an instructor candidate for the human resource development, a story sheet created by the instructor candidate and performance data showing the state of the instructor candidate's performance in a mock training on a specific theme out of the one or more themes; a presentation availability determination means for determining whether the lecturer candidate is available to present as a lecturer for the training on the specific theme by analyzing the story sheet and the demonstration data in accordance with a predetermined learning algorithm; Equipped with The means for determining whether or not to take the stage is a standard achievement measurement means for measuring the degree of achievement of each predetermined standard for the content of the training on the specific theme and the expression of the training on the specific theme for one or more items related to the content of the training on the specific theme and one or more items related to the expression of the training on the specific theme based on the story sheet and the performance data; an index acquisition means for acquiring an index indicated by a relationship with the predetermined standard for at least some of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme, as an index set for each item that should be conveyed by the instructor in the training on the specific theme; a presentation availability determination means for determining whether the lecturer candidate is available to present as a lecturer on the specific topic based on the measurement result by the standard achievement measurement means and the index; Equipped with The predetermined criteria include a first criterion that is a minimum requirement for a lecturer of the specific theme and a second criterion that is required for a lecturer of the specific theme, As the indicator, when all of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme meet the first standard and a predetermined number or more items meet the second standard, it is determined that the person is eligible to appear as a lecturer on the specific theme. Information processing device.

2. An information processing method executed by an information processing device, an instructor information acquisition step of acquiring, as information about an instructor candidate for the human resource development in the case where the predetermined human resource development is carried out by attending training on one or more themes, a story sheet created by the instructor candidate and performance data showing the performance of the instructor candidate in a mock training on a specific theme among the one or more themes; a presentation availability determination step of determining whether the lecturer candidate is available to present as a lecturer for the training on the specific theme by analyzing the story sheet and the demonstration data according to a predetermined learning algorithm; Including, The step of determining whether or not to take the stage is a standard achievement measurement step of measuring the degree of achievement of each predetermined standard for the content of the training on the specific theme and the expression of the training on the specific theme for one or more items related to the content of the training on the specific theme and one or more items related to the expression of the training on the specific theme based on the story sheet and the performance data; an index acquisition step of acquiring an index indicated by a relationship with the predetermined standard for at least some of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme, as an index set for each item that an instructor should convey in the training on the specific theme; a presentation possibility determination step of determining whether the lecturer candidate is able to present as a lecturer on the specific topic based on the measurement result in the standard achievement measurement step and the index; Including, The predetermined criteria include a first criterion that is a minimum requirement for a lecturer of the specific theme and a second criterion that is required for a lecturer of the specific theme, As the indicator, when all of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme meet the first standard and a predetermined number or more items meet the second standard, it is determined that the person is eligible to appear as a lecturer on the specific theme. Information processing methods.

3. A computer, an instructor information acquisition step of acquiring, as information about an instructor candidate for the human resource development in the case where the predetermined human resource development is carried out by attending training on one or more themes, a story sheet created by the instructor candidate and performance data showing the performance of the instructor candidate in a mock training on a specific theme among the one or more themes; a presentation availability determination step of determining whether the lecturer candidate is available to present as a lecturer for the training on the specific theme by analyzing the story sheet and the demonstration data according to a predetermined learning algorithm; Execute a control process including As the step to determine whether or not you can take the stage, a standard achievement measurement step of measuring the degree of achievement of each predetermined standard for the content of the training on the specific theme and the expression of the training on the specific theme for one or more items related to the content of the training on the specific theme and one or more items related to the expression of the training on the specific theme based on the story sheet and the performance data; an index acquisition step of acquiring an index indicated by a relationship with the predetermined standard for at least some of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme, as an index set for each item that an instructor should convey in the training on the specific theme; a presentation possibility determination step of determining whether the lecturer candidate is able to present as a lecturer on the specific topic based on the measurement result in the standard achievement measurement step and the index; Execute a control process including The predetermined criteria include a first criterion that is a minimum requirement for a lecturer of the specific theme and a second criterion that is required for a lecturer of the specific theme, As the indicator, when all of the one or more items related to the content of the training on the specific theme and the one or more items related to the expression of the training on the specific theme meet the first standard and a predetermined number or more items meet the second standard, it is determined that the person is eligible to appear as a lecturer on the specific theme. program.

Images