Support system

Abstract

To provide a support system that listens to voices from a perspective of a user (party concerned) and allows the user to continue to be involved in society while performing stress control, without dropping out.SOLUTION: A support system 1 includes a user terminal 2 that is used by a user, and a server 3 that is connected to the user terminal 2 via a network. The server 3 includes: a receiving unit 5 that receives sensory information which is transmitted from the user terminal 2 and in which senses recognized by the user are input; a user status creation unit 7 that creates user status information representing the user's status in the user terminal 2 based on the sensory information; and a transmitting unit 6 that transmits the user status information created by the user status creation unit 7 to the user terminal 2. The user terminal 2 includes display means 4b that receives and displays the user status information.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to a support system that is used to help a user understand his or her own invisible fatigue and support needs and to inform a specific third party of the same. [Background technology]

[0002] In recent years, mental health has become increasingly important due to the impact of the COVID-19 pandemic and the diversification of society.

[0003] It is difficult for a person to notice mental health problems themselves, and because mental health problems are invisible, they are difficult for others to notice either.

[0004] Currently, there is growing emphasis on "putting the hopes and desires of individuals first and maximizing their potential (Kanagawa Prefecture website)" and on advocacy, which refers to "voices and support from the perspective of those involved." However, because there is no established method for eliciting the voices of those involved, and these voices are not shared, it is difficult to draw out the problems that individuals are experiencing, or their requests for support or interactions with those around them.

[0005] In light of the increasing number of people suffering from mental health problems and the importance of mental health, systems to support people suffering from mental health problems are being developed.

[0006] For example, Patent Document 1 describes a system that, when a questionnaire about a patient's behavioral patterns is entered, prompts senior managers and health managers to meet with the patient on the same day, thereby providing mental health care to prepare the patient for returning to work.

[0007] For example, Patent Document 2 describes a system in which a mental score is automatically generated based on the input contents of business tools such as email that a patient uses daily and his / her attendance status, and an alert is generated based on that mental score. [Prior art documents] [Patent documents]

[0008] [Patent Document 1] JP 2014-85846 A [Patent Document 2] JP 2023-49850 A Summary of the Invention [Problem to be solved by the invention]

[0009] However, in both Patent Documents 1 and 2, the system uses information provided by the patient to determine the patient's mental state. As a result, the voices of the patients themselves are not heard, and it is difficult to say that self-advocacy has been achieved.

[0010] The present invention was made in consideration of such a background, and aims to provide a support system that shares the troubles and fatigue in the user's own sensory world with specific people around the user based on the user's self-aware sensations and unique information that represents the user's personality and characteristics. The purpose of the present invention is to provide a support system that can raise the voice of the user (the person concerned) and enable the user to continue to be involved in society while controlling stress without dropping out. [Means for solving the problem]

[0011] A support system comprising a user terminal used by a user and a server connected to the user terminal via a network, the server comprising a receiving unit that receives sensory information input from the user terminal that is the user's perceived sensations, a user status creation unit that creates user status information representing the user's status on the basis of the sensory information, and a transmitting unit that transmits the user status information created by the user status creation unit to the user terminal, and the user terminal comprises a display means that receives and displays the user status information.

[0012] According to the present invention, the user status creation unit creates user status information representing the user's status based on sensory information that the user is aware of, and the user status information is displayed on the display means of the user terminal, so that the user can visualize and objectively confirm his or her own status. This allows the user to organize emotions that the user himself or herself was not aware of, and makes it easier for the user to become aware of mental disorders.

[0013] A specific embodiment of the support system of the present invention further includes a third-party terminal used by a specific third party other than the user, the server being connected to the user terminal and the third-party terminal via a network, and the transmission unit transmitting user status information to at least one of the user terminal or the third-party terminal.

[0014] According to this configuration, user status information is also sent to a third-party terminal, allowing third parties to share the user's status. Since user status information is created based on sensory information that the user himself is aware of, the voice of the user, who is the party involved, can be transmitted and shared with a third party, allowing it to be used for support from the perspective of the party involved (self-advocacy).

[0015] A specific form of the support system of the present invention is one in which the receiving unit further receives at least one of sensory information or self-alert input information input by a user, and the server further includes an alert creation unit that creates alert information for the user when the sensory information satisfies a predetermined condition or when the self-alert input information is received, and the transmitting unit transmits the alert information to at least one of a user terminal or a third-party terminal.

[0016] According to this configuration, when the sensory information satisfies a predetermined condition or when the self-alert input information is received, the alert creation unit creates the alert information, so that the user's mental health condition can be shared and notified to the user or a third party. This allows the user to know when to let the user rest or when the user himself should take a rest. In addition, since the self-alert information is created using the self-alert input information issued by the user himself and the user's self-aware sensations, the user's actual voice and help can be delivered to the sharing partner in real time.

[0017] In one specific embodiment of the support system of the present invention, the receiving unit further receives unique information that includes the user's personality and characteristics, and the alert creating unit creates alert information that is customized for the user based on the unique information.

[0018] According to this configuration, alert information customized for each user is created based on the unique information entered into the user's personality and characteristics, making it possible to display alert information tailored to each user's tendencies and condition, and by making suggestions tailored to the user's characteristics, it becomes possible to control stress more effectively.

[0019] In one specific embodiment of the support system of the present invention, the receiving unit receives judgment information in which the user judges whether the alert information received by the user terminal is correct, and the server further includes a recording unit that stores sensory information, unique information, and judgment information in association with the user's user information, and a learning unit that learns conditions for creating alert information tailored to each user using at least one of the sensory information, unique information, and judgment information stored in the recording unit. In this embodiment, the timing of creating and sending alert information and the information to be displayed can also be personalized to the user. It is also possible to send an alert according to the feeling and characteristics of each user regarding an index of fatigue, which varies between individuals in how it is felt and perceived. Effect of the Invention

[0020] According to the present invention, it is possible to provide support based on the intentions of the person concerned using information provided by the person concerned. It also makes it possible for the person concerned to self-advocate for their own needs, intentions, and feelings in schools and workplaces. [Brief description of the drawings]

[0021] [Figure 1] 1 shows an overall view of the support system according to the first embodiment. [Diagram 2] FIG. 1 is a schematic diagram showing a support system according to a first embodiment. [Diagram 3] 4 is an example of a sensory information input screen displayed on a user terminal in the support system of the first embodiment. [Figure 4] 4 is an example of a user status information display screen displayed on a user terminal in the support system of the first embodiment. [Diagram 5] 13 shows an overall view of a modification of the support system of the first embodiment (third-party terminal sharing type). [Figure 6] FIG. 13 is a schematic diagram showing a modification of the support system according to the first embodiment. [Figure 7] 13 shows an example of a user presence information display screen displayed on a third party terminal in a modification of the support system of the first embodiment. [Figure 8] FIG. 13 is a schematic diagram showing a support system according to a second embodiment (with an alert creation unit attached). [Figure 9] 13 is an example of an alert information display screen displayed on a user terminal in the support system of the second embodiment. [Figure 10] 13 is an example of a self-alert input screen displayed on a user terminal in the support system of the second embodiment. [Figure 11] FIG. 13 is a schematic diagram showing a modification of the support system of the second embodiment (third-party terminal sharing type). [Figure 12] 13 is an example of an alert information display screen displayed on a third party terminal in a modification of the support system of the second embodiment. [Figure 13] FIG. 13 is a schematic diagram showing a support system according to a third embodiment (with a learning unit attached). [Figure 14] FIG. 13 is a schematic diagram showing a modification of the support system of the third embodiment (third-party terminal sharing type). DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] First embodiment The support system of the first embodiment is a support system 1 that can create user state information from sensory information of the user and objectively view the user state, and includes a user terminal operated by the user and a server connected via a wired or wireless network, as shown in Fig. 1. Here, the wired or wireless network refers to an electronic communication line capable of transmitting and receiving data, and can be a wired LAN, a wireless LAN, the Internet, or the like.

[0023] The user terminal 2 is a terminal used by a user, and includes a CPU 2a, a memory 2b, a network communication module 2c, a touch panel 2d, and a display 2e, as shown in Figs. 1 and 2. The memory 2b pre-records an assistance application for using the assistance system. The assistance application is an application program executed by the CPU 2a, and is downloaded to the user terminal 2 via the Internet, for example, in response to a user's operation, and written to the memory 2b. The CPU 2a executes the assistance application stored in the memory 2b. As a result, the touch panel 2d functions as an input means 4a (see Fig. 2), the display 2e functions as a display means 4b (see Fig. 2), the network communication module 2c functions as a transmission means 4c (see Fig. 2) or a reception means 4d (see Fig. 2) that communicates information with the server 3, and the memory 2b functions as a recording means (not shown). As the user terminal 2 having such a configuration, for example, an information processing device such as a smartphone, a mobile phone, a tablet terminal, or a PC is used.

[0024] The display means 4b displays information inputted from the input means 4a, and also mainly displays information received from the server by the receiving means 4d.

[0025] The transmission means 4c transmits to the server 3 the input sensory information, time information, and identification information, which are input by the input means 4a and are related to the sensation the user is aware of.

[0026] The receiving means 4 d receives the information transmitted from the server 3 .

[0027] <Sensory information> Sensory information refers to information entered into the support app about fatigue and problems from the user's perspective. There are multiple ways to enter sensory information, such as by selecting an icon about fatigue or by providing specific answers in a written format about problems.

[0028] First, when the support application is executed in the user terminal 2 in response to the user's operation, the display means 4b displays a sensory information input screen that asks the user about the degree of fatigue that the user feels, as shown in FIG. 3. On this screen, a plurality of icons are displayed, and the user can select an icon that matches the user's degree of fatigue. In addition, on this screen, a screen for the user to enter his / her own troubles and his / her own means of solving the troubles is also displayed. The user uses the input means 4a to select an icon that matches his / her own condition, and when the user wants to enter his / her troubles, he / she enters the troubles and the feelings at that time in a descriptive format in response to the questions displayed on the display means 4b. In this way, the information that the user inputs on the sensory information input screen becomes sensory information.

[0029] The transmission means 4c transmits to the server 3 the sensory information inputted using the input means 4a, time information indicating the time when the user generated the sensory information, which is obtained from a clock built into the user terminal 2 (not shown), and identification information capable of identifying the user. (The identification information is recorded in advance in the memory 2b, and the identification information recorded in this memory 2b may be transmitted to the server.)

[0030] The server 3 receives information transmitted from the user terminal 2 (in this embodiment, sensory information, time information, and identification information transmitted from the user terminal) and manages and edits the information, and as shown in Figs. 1 and 2, includes a CPU 2a, a memory 2b, and a network communication module 2c. The CPU 2a executes a program stored in the memory 2b. As a result, the network communication module 2c functions as a receiving unit 5 / transmitting unit 6 (see Fig. 2) that communicates information with the user terminal 2. The CPU 2a also functions as a user status creating unit 7 (see Fig. 2) that creates user status information from sensory information. Furthermore, the memory 2b functions as a recording unit 8 (see Fig. 2).

[0031] The receiving unit 5 accepts information transmitted from the user terminal 2, and in this embodiment, receives sensory information, time information and identification information transmitted from the user terminal 2 and transmits them to the user state creation unit 7 and the recording unit 8.

[0032] The user status creation unit 7 creates user status information using at least one of the sensory information, time information, and identification information transmitted from the user terminal 2. In this embodiment, the user status creation unit 7 creates user status information that visualizes the sensory information. Specifically, the sensory information input by the user terminal 2 and transmitted from the receiving unit 5 is accepted, and the sensory information is organized according to the numerical values ​​and answer contents included in the sensory information, and user status information visualized in a graph, table, icon, or the like is created.

[0033] The recording unit 8 records the information received by the receiving unit 5 and the user state information generated by the user state creation unit 7, and in this embodiment, accepts and records the sensory information, time information, and identification information received by the receiving unit, and records the user state information created by the user state creation unit 7. At this time, at least one of the sensory information, user state information, and time information is linked to the identification information and recorded.

[0034] The transmitting unit 6 transmits information to the user terminal 2, and transmits user status information to the user terminal.

[0035] The operation of the support system of the first embodiment having the above-mentioned configuration will be described below.

[0036] When the assistance app is executed in the user terminal 2 and the sensory information, time information, and identification information are transmitted from the transmitting means 4c to the server 3, the receiving unit 5 of the server 3 receives the sensory information, time information, and identification information transmitted from the user terminal 2. The receiving unit 5 transmits the sensory information, time information, and identification information to the user state creating unit 7 and the recording unit 8.

[0037] The user status creation unit 7 receives the sensory information, organizes the values ​​and results contained in the sensory information, and creates user status information in the form of data that can be visualized as a graph and a fatigue level. Then, the user status creation unit 7 transmits the user status information to the transmission unit 6 and the recording unit 8.

[0038] The transmission unit 6 transmits the user state information and the identification information to the user terminal 2. Furthermore, the recording unit 8 records the sensory information and the user state information in association with the identification information.

[0039] Next, in the user terminal 2, the receiving means 4d receives the user status information transmitted from the server 3. When the user status information is transmitted from the receiving means 4d to the display means 4b, the display means 4b displays the user status information. In this embodiment, for example, as shown in Fig. 4, the user status information is displayed as a stylized icon showing the user's fatigue level as liquid in a sphere (a fatigue level barometer) or as a graph showing the user's emotions.

[0040] In the support system of the first embodiment having the above-mentioned configuration, the user's condition can be visualized from the information transmitted by the user, such as the user's own sensations and problems, using sensory information. This enables the user to objectively view himself or herself and to know when to take a rest.

[0041] Furthermore, the user's tendencies and problems can be managed in a centralized manner by linking the sensory information, time information, and identification information and recording them in the recording unit 8. This makes it possible to track changes, progress, and growth in the user's troubles and tendencies.

[0042] <Modification of the first embodiment> As a modification of the first embodiment, this is a support system that assumes that the user's fatigue, troubles, and tendencies are understood and dealt with together by sharing information with the third party terminal 10. The same parts as those in the first embodiment are given the same reference numerals, and the description will be omitted.

[0043] The third party terminal 10 is a terminal used by a sharing partner who wishes to share the user's status, and includes a CPU 10a, a memory 10b, a network communication module 10c, a touch panel 10d, and a display 10e, as shown in Fig. 5 and Fig. 6. The display functions as a display means 11b (see Fig. 6), and the network communication module 10c functions as a transmission / reception means 11a (see Fig. 6) that transmits and receives information to and from the server 3. As the third party terminal 10 having such a configuration, for example, an information processing device such as a smartphone, a mobile phone, a tablet terminal, or a PC is used.

[0044] When the third party terminal 10 accesses the server 3 via the network communication module 10c, information transmitted from the server 3 is received by the transmitting / receiving means 11a and displayed on the display 10e.

[0045] When the third party terminal 10 accesses the website of the server 3 using the network communication module 10c, a login screen of the website is displayed on the display means 11b. By inputting an invitation code issued in advance for each user or for each organization to which the user belongs, for example, into the login screen, the sharing partner can check the status of a specific user by displaying user information on the display means 11b.

[0046] Specifically, the transmitting / receiving means 11a receives information transmitted from the server 3. Examples of the information transmitted from the server 3 include user status information, identification information, and time information. The user status information may be received only if the user has permitted sharing of the information.

[0047] The display means 11b displays the information received by the transmitting / receiving means 11a.

[0048] The transmitting / receiving means 11a receives information from the server 3, and the display means 11b displays the received information. For example, in this embodiment, as shown in Fig. 7, the sensory information input by the user is organized, an emotion graph is displayed, and an icon representing the user state information (a barometer of fatigue level) is displayed. The information displayed by the third-party terminal 10 may be the same as that displayed by the user terminal 2. Alternatively, abstracted data showing the overall state may be displayed for each group to which the user belongs (for example, each class or each grade in the case of an elementary school, a junior high school, or a high school).

[0049] At this time, when creating sensory information in the user terminal 2, the user may be configured to input with whom the user wants to share his / her own trouble. When the user inputs the sharing partner, the sensory information generated in the user terminal 2 is transmitted to the server 3, and the transmission unit 6 of the server 3 transmits the sensory information to the third-party terminal 10 designated as the sharing partner.

[0050] In the support system according to the modification of the first embodiment having the above-mentioned configuration, it becomes possible to share user condition information that reflects the user's own troubles and feelings with a specific sharing partner. This makes it possible for others who are in a position to support or assist the user to monitor the user's condition.

[0051] Furthermore, it will be possible to grasp the user's fatigue and emotional fluctuations, and instead of dealing with problems in daily life alone, the user will be able to deal with them with the help of the person sharing the information. In addition, when the supporter (third party) who supports the user is changed, it will be possible to prevent insufficient handover and confusion for the successor supporter.

[0052] <Second embodiment> Next, a support system in a second embodiment will be described. The same reference numerals are used for the parts having the same configuration as the first embodiment, and the description will be omitted. The support system in the second embodiment differs from the first embodiment in that the support system in the second embodiment can display an alert to inform the user of the timing to rest according to the user's condition.

[0053] The server 13 of the second embodiment further includes an alert generating unit 14 as shown in FIG.

[0054] When the receiving unit 5 of the server 13 receives the sensory information, time information, identification information, and self-alert input information transmitted from the user terminal 2, the receiving unit 5 transmits this information to the alert creating unit .

[0055] The alert creation unit 14 uses sensory information to determine whether a predetermined threshold has been exceeded, and creates alert information if it has been exceeded. Alert information is also created when the alert creation unit 14 receives self-alert input information. Alert information created when a threshold has been exceeded is referred to below as an automatic alert, and alert information created by receiving alert input information is referred to as a self-alert.

[0056] The transmission means 4c of the user terminal 2 transmits to the server 13 the alert input information in addition to the sensory information, time information, and identification information inputted by the input means 4a about the sensation the user is aware of.

[0057] <In the case of automatic alerts> An automatic alert is created when the sensory information exceeds a threshold value. Specifically, when at least one piece of sensory information, which is the input content to a screen displayed on the user terminal 2 asking the user about the degree of fatigue he or she is aware of or the content of an emotion selection in a function for inputting a specific problem, exceeds a predetermined threshold value, an automatic alert (FIG. 9) is displayed on the user terminal 2. For example, the alert creation unit 14 acquires one week's worth of sensory information recorded in the recording unit 8, and inputs the numerical value input as the degree of fatigue into a previously inputted formula to quantify the degree of fatigue. This numerical value is compared with a previously inputted threshold value, and alert information (automatic alert) is created if the threshold value is exceeded.

[0058] The transmission unit 6 transmits the alert information to the user terminal 2.

[0059] On the user terminal 2 that has received the alert information, an automatic alert is displayed to encourage the user to take a rest, as shown in Fig. 9. The automatic alert displays the progress of the fatigue level, why the automatic alert was issued, suggestions on how to rest, etc.

[0060] The automatic alert allows users to objectively view their own fatigue and understand when they should take a rest. Furthermore, the automatic alert makes it possible for users to take an effective rest.

[0061] This embodiment is the one most frequently used when the present invention is implemented and used by the user alone.

[0062] <In the case of Self Alert> The self-alert is alert information that is issued when the user himself / herself strongly feels the need for rest or is under excessive stress.

[0063] The display means 4b of the user terminal 2 displays a self-alert entry screen (FIG. 10) for the user to send an SOS. The user uses the input means 4a to answer questions displayed on the self-alert entry screen, creating self-alert input information. (At this time, if there is a multiple-choice question, the user may answer by selecting the corresponding number, or the user may freely enter a response in the open-ended format.)

[0064] The alert creation unit 14 receives the self-alert input information and creates alert information (self-alert), and the transmission unit 6 transmits the alert information (self-alert) to the user terminal 2.

[0065] The alert information is also displayed on the user terminal 2 that received the alert information, allowing the user to objectively assess his or her own condition.

[0066] <Modification 1 of the second embodiment> The first modification of the second embodiment is a support system that is designed to share the timing when the user needs to rest by sending an alert to the third party terminal 10, making it easier for the user to send out an SOS to those around them. The same parts as those in the second embodiment are given the same reference numerals, and the description will be omitted.

[0067] In this embodiment, alert information created by an alert creating unit 14 is transmitted to the user terminal 2 and the third party terminal 10 as shown in FIG.

[0068] Here, on the alert input screen shown in FIG. 10 of the user terminal 2, the user can input information such as why he or she wants to issue a self-alert and how the sharing partner who receives the self-alert should respond, and then send an SOS to the sharing partner.

[0069] In addition, the Self-Alert input screen takes the burden on users into consideration and allows them to send out an SOS by answering a selection of around two questions. This makes it possible to send out an SOS without any burden, even when you are feeling unwell due to stress.

[0070] Additionally, the user terminal 2 may be configured so that the destination of the self-alert can be selected from a list of sharing partners, or the self-alert may be sent to all sharing partners.

[0071] The transmitting / receiving means 11a of the third party terminal 10 that has received the alert information displays the received alert information, for example, as shown in Fig. 12. This allows the third party to view sensory information such as the transition of the user's fatigue level and entries of problems immediately before the alert was issued, together with the alert information.

[0072] Self-alert makes it easy for users to let others know when they are feeling unwell or to send out an SOS. Furthermore, it also makes it easier for those who receive the self-alert to understand how the user is feeling unwell.

[0073] This form is the form most frequently used when the present invention is implemented and information is to be shared with a third party for use.

[0074] <Modification 2 of the second embodiment> The second modification of the second embodiment is a support system that further receives unique information inputted about the user's personality and characteristics, and creates alert information customized for the user based on the unique information, thereby helping the user to better understand fatigue and to take rest more easily. The same parts as those in the second embodiment are given the same reference numerals, and the explanations are omitted.

[0075] In the second modification of the second embodiment, the input means 4a of the user terminal 2 is used to input information about the user's own tendency to rest and their reaction when a problem occurs, and the information is recorded in the recording unit as unique information. When alert input information is created in the user terminal 2, the unique information is extracted from the recording unit 8 and transmitted from the transmission means 4c to the server 13 together with the alert input information.

[0076] The receiving unit 5 of the server 13 receives the alert input information and the unique information, and transmits them to the recording unit 8 and the alert creating unit 14 .

[0077] When the alert creating unit 14 creates the alert information, it also extracts the unique information from the recording unit 8, and personalized information suited to the user's character and tendencies is included in the alert information, which is then transmitted via the transmitting unit 6.

[0078] The personalized information in the alert information includes suggestions on how to take a break. For example, if a user has responded that they often relieve stress when they are alone, they may be asked to take a break more than usual. Suggestions include "Try getting an extra hour of sleep" or "Try taking some time to just sit there and not think about anything."

[0079] In this embodiment, by incorporating personalized information from the user's unique information into the alert information, it becomes possible to suggest more effective ways of resting. In addition, the alert information is displayed to the user, making it easier for the user to utilize the alert information, since content tailored to the user's hobbies and preferences is displayed.

[0080] Third embodiment Finally, a support system in the third embodiment will be described. The same reference numerals are used for parts having the same configuration as the first and second embodiments, and the description will be omitted. As shown in FIG. 13, the support system in the third embodiment is different from the first and second embodiments in that it further includes a learning unit.

[0081] In this embodiment, when the alert creating unit 14 creates alert information, the learning unit 19 transmits to the user terminal 2 questionnaire information for conducting a questionnaire about the correctness of the timing of the alert display, etc.

[0082] The user terminal 2 receives the questionnaire information and displays a screen asking whether the timing of the alert information transmitted from the server 18 is correct. The user uses the input means 4a to create questionnaire result information by answering the questionnaire, and transmits the questionnaire result information to the server 18 from the transmission means 4c.

[0083] The receiving unit 5 of the server 18 receives the survey result information and transmits it to the learning unit 19 and the recording unit 8 .

[0084] The learning unit 19 receives past survey result information and sensory information when an alert is issued from the recording unit 8, and analyzes the timing of issuing an alert tailored to the user using the survey result information received from the receiving unit 5 and the past survey result information and sensory information received from the recording unit 8.

[0085] The alert timing for each user analyzed by the learning unit 19 is transmitted to the recording unit 8 and stored. It is also transmitted to the user state creation unit 7 and used, together with sensory information, in determining whether to issue an alert.

[0086] As a modification of the third embodiment, as shown in FIG. 14, a configuration in which information is shared with a third party terminal 10 may be adopted.

[0087] In this embodiment, the learning unit 19 learns the timing at which each user becomes tired and when they need to rest, making it possible to make announcements about resting that match the characteristics and sensibilities of the user.

[0088] The support system of the present invention is not limited to the above-described embodiment.

[0089] For example, when a user inputs sensory information into a user terminal, in the above embodiment, the user is required to select from a number of icons as shown in FIG. 3, but the input method may be configured to input a numerical value, and the input method may be changed as appropriate depending on the user's age, etc.

[0090] In addition, on the constant user status information screen, the user's status is displayed as the amount of liquid in a sphere, but it is also possible to create an avatar for the user in advance, for example, and express the user's status by changing the avatar's facial expression or the avatar's movements.

[0091] In the above embodiment, the information displayed on the third-party terminal was displayed as shown in Figure 7, but it is also possible to create an avatar for the user in advance and change the facial expression of the avatar, express the user's state through the avatar's movements, or display other information, graphs, or illustrated methods.

[0092] The threshold for generating an automatic alert is not limited to the above embodiment, and may be generated by analyzing text based on the contents entered by the user, or by using other information entered by the user.Furthermore, the alert may be generated based on the average value for the week, for the same day of the week, or by comparing with the previous month's data.

[0093] The questions for the self-alert are not limited to those shown in the figure, and the user may add answers or create questions. Also, the answers may be in a multiple choice format or a descriptive format.

[0094] There are no restrictions on who can share information using a third-party device, as long as the person has a relationship with the user that allows them to share information or provide support by viewing the user's information, such as a guardian, teacher, or staff member of the support facility the user attends. Furthermore, the third-party device may be used not only on an individual basis, but also on a support facility basis. [Explanation of symbols]

[0095] 1, 9, 12, 15, 17, 20... Support system 2. User terminal 3, 13, 18... Server 5. Receiving section 6. Transmitter 7. User state creation section 8. Recording section 10. Third Party Terminals 14. Alert Creation Section 19. Learning Department

Claims

1. A support system including a user terminal used by a user and a server connected to the user terminal via a network, The server, A receiving unit that receives sensory information inputting a sensation that the user is aware of, the sensory information being transmitted from the user terminal; a user state creating unit that creates user state information representing a state of the user in the user terminal based on the sensory information; a transmission unit that transmits the user status information created by the user status creation unit to the user terminal, The support system is characterized in that the user terminal comprises a display means for receiving and displaying the user status information.

2. A third party terminal used by a specific third party other than the user is further provided, The server is connected to the user terminal and the third party terminal via a network, 2. The support system according to claim 1, wherein the transmission unit transmits the user status information to at least one of the user terminal and the third party terminal.

3. The receiving unit further receives at least one of the sensory information or the self-alert input information input by the user, The server further includes an alert creation unit that creates alert information for the user when the sensory information satisfies a predetermined condition or when the server receives the self-alert input information, 3. The support system according to claim 2, wherein the transmission unit transmits the alert information to at least one of the user terminal and the third party terminal.

4. The receiving unit further receives unique information including the user's personality and characteristics, 4. The support system according to claim 3, wherein the alert creating unit creates the alert information customized for the user on the basis of the unique information.

5. The receiving unit receives determination information in which the user determines whether the alert information received by the user terminal is correct, The server, a recording unit that stores the sensory information, the unique information, and the judgment information in association with user information of the user; 5. The assistance system according to claim 3, further comprising a learning unit that learns conditions for creating the alert information tailored to each user by using at least one of the sensory information, the specific information, and the judgment information stored in the recording unit.

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