Money handling system and money handling device
The currency processing system addresses long transaction times by integrating a customer-operated device with automated transaction preparation and identity verification, enhancing efficiency and smooth transaction processing.
Patent Information
- Application Number
- JP2024004664
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-01-16
- Publication Date
- 2025-07-29
AI Technical Summary
Currency processing devices often handle large amounts of currency, leading to prolonged transaction times, especially when customers are unfamiliar with their operation, which hinders efficiency.
A currency processing system comprising a customer-operated currency processing device with a first control unit and a reception device with a second control unit that outputs transaction information, enabling the first control unit to prepare and execute transactions based on customer operations and identity verification.
Facilitates smooth and efficient currency transactions by reducing waiting times through automated transaction preparation and execution, ensuring proper identity verification.
Smart Images

Figure 2025110688000001_ABST
Abstract
Description
Technical Field
[0001] The present disclosure relates to a currency processing system and a currency processing device.
Background Art
[0002] For example, in the currency processing system (referred to as "transaction processing system" in the literature) disclosed in Patent Document 1, there are provided a reception device (referred to as "first device, electronic ledger" in the literature) and a currency processing device (referred to as "second device, transaction machine" in the literature). The currency processing device is controlled based on a transaction received by the reception device.
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] By the way, since a currency processing device often handles a larger amount of currency than a general automated teller machine (ATM), currency transaction processing often takes a long time. Also, if a customer is unfamiliar with operating a currency processing device, the time from the start to the end of a transaction becomes long, which may be a factor hindering the efficiency of business. For this reason, how to shorten the waiting time of customers becomes a problem.
[0005] An object of the present disclosure is to provide means for enabling a customer to smoothly proceed with a transaction at a currency processing device.
Means for Solving the Problems
[0006] The characteristic configuration of the currency processing system for achieving the above object includes a currency processing device operated by a customer and having a first control unit, and a reception device having a second control unit and receiving an input of the content of the customer's currency transaction. The second control unit of the reception device outputs transaction information indicating the content of the currency transaction in response to receiving the input. The first control unit of the currency processing device executes a transaction preparation process for preparing currency for the currency transaction in response to acquiring the transaction information output by the reception device, and executes a transaction process based on the transaction information using the currency prepared in the transaction preparation process in response to receiving an operation from the customer.
[0007] In the currency processing system according to the present disclosure, it is preferable that the reception device is a terminal device operated by a teller.
[0008] Another characteristic configuration of the currency processing system according to the present disclosure is that it is preferable that the reception device is a terminal device operated by the customer.
[0009] Another characteristic configuration of the currency processing system according to the present disclosure is that the currency processing device is provided with a storage unit for storing the currency, a payout port for the customer to receive the currency, and a holding unit for temporarily storing the currency. The first control unit of the currency processing device preferably executes a payout preparation process for conveying the currency from the storage unit to the holding unit as the transaction preparation process.
[0010] Another characteristic configuration of the currency processing system according to the present disclosure is that the second control unit of the reception device is configured to output first person information for identifying the customer together with the transaction information, a person identification unit that acquires second person information for identifying the person operating the currency processing device, and a collation unit that collates the first person information and the second person information are provided, and the transaction process includes a first withdrawal process of transporting the currency from the holding unit to the withdrawal port. The first control unit of the currency processing device is configured to execute the first withdrawal process when the collation unit determines that the first person information and the second person information match, and not to execute the first withdrawal process when the collation unit determines that the first person information and the second person information do not match.
[0011] Another characteristic configuration of the currency processing system according to the present disclosure is that the currency processing device is provided with an insertion port for the customer to insert the currency, and the first control unit of the currency processing device is configured to execute a deposit preparation process of transporting the currency stored in the holding unit to the storage unit in response to the currency being inserted into the insertion port after the withdrawal preparation process is executed and before the first withdrawal process is executed.
[0012] Another characteristic configuration of the currency processing system according to the present disclosure is that the first control unit of the currency processing device is configured to execute a second withdrawal process of transporting the currency from the storage unit directly to the withdrawal port without passing through the holding unit in response to the collation unit determining that the first person information and the second person information do not match and the currency processing device receiving a withdrawal operation other than the currency transaction.
[0013] Another characteristic configuration of the currency processing system according to the present disclosure preferably includes a plurality of the currency processing devices and a notification unit that identifies and notifies the currency processing device that has acquired the transaction information.
[0014] The characteristic configuration of the currency processing device for achieving the above object is a currency processing device that is communicably configured with a reception device for receiving input of the content of a customer's currency transaction, and includes a control unit. The control unit executes a transaction preparation process for preparing currency for the currency transaction in response to obtaining transaction information indicating the content of the currency transaction output by the reception device, and executes a transaction process based on the transaction information using the currency prepared in the transaction preparation process in response to receiving an operation from the customer. This is preferable.
[0015] Another characteristic configuration of the currency processing device according to the present disclosure is that the control unit executes the transaction process when a first person information for identifying the customer and a second person information for identifying the person operating the currency processing device match, and is configured not to execute the transaction process when the first person information and the second person information do not match. This is preferable.
[0016] According to the present disclosure, a customer can smoothly proceed with a transaction using the currency processing device.
Brief Description of the Drawings
[0017]
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Embodiments for Carrying Out the Invention
[0018] Hereinafter, a financial transaction system according to the present disclosure will be described with reference to the drawings. Note that the present disclosure is not limited to the following embodiments, and various modifications can be made without departing from the gist thereof.
[0019] 〔Overview of Financial Store〕 A financial transaction system according to the present disclosure will be described. FIG. 1 shows an example of a financial store such as a branch or a sub-office of a bank. In the bank illustrated in FIG. 1, a counter A for dealing with customers, an automatic transaction booth B, a consultation booth C, and a self-deposit / withdrawal booth D are provided.
[0020] A teller in charge of ledger-based transaction processing is always stationed at the counter A. A reception device 3 is arranged at the counter A.
[0021] The reception device 3 is a terminal device operated by a teller. Note that the reception device 3 may be connected to a ledger server (not shown) via an in-house network such as a WAN (Wide Area Network) so as to enable data communication. In this case, the reception device 3 is also used as a terminal for managing customer accounts. The ledger server is arranged, for example, at a head office or a data center in a remote location, and comprehensively manages information related to ledger processing.
[0022] Multiple currency automated teller machines 2 (ATMs) are arranged in the automatic transaction booth B. The currency automated teller machine 2 is used when an individual customer deposits or withdraws cash from / to a deposit account. The currency automated teller machine 2 is connected to an accounting server via an in-bank network for enabling data communication. When cash deposit / withdrawal is performed at the currency automated teller machine 2, an accounting update process is also automatically performed. In addition to the currency automated teller machine 2, a currency exchange machine and an automatic tax and public fund collector can be installed.
[0023] The consultation booth C is a space for conducting consultations on, for example, customers' financial investments, inheritance, financing, loans, etc. Customer-side consultation terminals 4 of a remote dialogue system and the like are arranged in the consultation booth C.
[0024] A currency processing device 1 is arranged in the self-deposit / withdrawal booth D. In addition to transactions that can be processed by the currency automated teller machine 2 (ATM), the currency processing device 1 can also perform, for example, large-amount cash transactions (deposit, withdrawal, exchange, etc.) that cannot be processed by the currency automated teller machine 2 (ATM).
[0025] The currency processing device 1 identifies and counts banknotes and coins, classifies them by type, and stores them inside. Also, the currency processing device 1 stores banded banknotes in predetermined numbers (for example, every 100 sheets) for each type of banknote inside, and stores packaged coins in predetermined numbers (for example, every 50 pieces) for each type of coin inside. Packaged coins are those in which the same type of coins are wound around a packaging medium such as paper or film, and are so-called coin rolls. For this reason, the currency processing device 1 can perform deposit / withdrawal processing and exchange processing of a large amount of banknotes and a large amount of coins.
[0026] 〔Configuration of Currency Processing Device〕 The currency processing device 1 is shown in FIG. 2. The currency processing device 1 is provided with a banknote transaction device 10, a coin transaction device 30, and a customer monitor 50. The banknote transaction device 10 and the coin transaction device 30 are adjacent to each other.
[0027] The banknote transaction device 10 can perform deposit and withdrawal processing of banknotes. The banknote transaction device 10 identifies and counts banknotes, classifies them by type, and then creates banded banknotes for each predetermined number (for example, every 100 sheets), or divides the banknotes into predetermined numbers.
[0028] The coin transaction device 30 can perform deposit and withdrawal processing of coins. The deposit and withdrawal processing of coins includes, for example, a process of transporting coins from the deposit slot and storing them in the storage unit 36 (see FIG. 4) in the processing device, and a process of paying out the coins stored in the storage unit 36 to the payout slot. The coin transaction device 30 identifies and counts coins, classifies them by type, and then creates packaged coins for each predetermined number (for example, every 50 pieces), or divides the coins into predetermined numbers. Packaged coins are those in which the same type of coins are wound around a packaging medium such as paper or film, and are so-called bar coins.
[0029] The operation unit 41 is, for example, a monitor that can be manually operated by a touch panel, and is provided at the upper part of the housing of the coin transaction device 30. The user can operate the operation unit 41 to perform deposit and withdrawal procedures for banknotes and coins. At this time, the user can pull out and obtain banded banknotes and packaged coins from the currency processing device 1 by operating the operation unit 41. In addition, information such as the inventory of banknotes and coins stored in the currency processing device 1 is displayed on the monitor of the operation unit 41. Furthermore, when the user makes a misoperation, the operation unit 41 displays a warning screen. In addition, when an alarm occurs in the currency processing device 1, the operation unit 41 displays a guidance screen showing the procedure for the alarm release operation.
[0030] The customer service monitor 50 shows, for example, a staff member or a person in charge of another store. For example, when the user has trouble operating the currency processing device 1, the face of the person in charge is shown on the customer service monitor 50, and the person in charge can ask the user about the situation or listen to the user's consultation.
[0031] 〔Configuration of Banknote Processing Device〕 FIG. 3 is a configuration diagram schematically showing the internal configuration of the banknote transaction device 10. In FIG. 3, the left side of the paper surface is the front side of the banknote transaction device 10.
[0032] The paper currency transaction device 10 is provided with a first insertion port 11, a first payout port 12, a second payout port 13, and a payout rejection unit 14.
[0033] The first insertion port 11 is provided at the upper part of the front surface of the housing of the paper currency transaction device 10. When a user conducts a deposit procedure, the user can insert paper currency into the inside of the first insertion port 11. The first insertion port 11 can hold a plurality of paper currency in an accumulated state. Paper currency including various denominations can be inserted into the first insertion port 11. The first insertion port 11 feeds out the held paper currency one by one with a feed roller 11A into the inside of the paper currency transaction device 10.
[0034] The first payout port 12 is located below the first insertion port 11. Although not shown in the figure, the first payout port 12 is provided with an openable and closable shutter. When a user conducts a payout procedure and paper currency accumulates in the first payout port 12, the user can take out the paper currency by hand from the first payout port 12. Also, when an abnormality is detected in the paper currency inserted by the user into the first insertion port 11 during a deposit procedure or the like, the detected abnormality and the detected paper currency (rejected paper currency) are conveyed to the first payout port 12. Also in this case, the user can collect the returned rejected paper currency by hand from the first payout port 12.
[0035] The second payout port 13 is located above the first insertion port 11. Although not shown in the figure, the second payout port 13 is provided with an openable and closable shutter. When a user conducts a payout procedure and banded paper currency is conveyed to the second payout port 13, the user can collect the banded paper currency by hand from the second payout port 13.
[0036] The payout rejection unit 14 is located below the first payout opening 12. When a user conducts a payout procedure, if a banknote is determined not to be suitable for payout (a rejected banknote) while being conveyed to the first payout opening 12, it is accumulated in the payout rejection unit 14. The housing of the banknote transaction device 10 is provided with a cover for the payout rejection unit 14. The cover is normally locked. For example, when a staff member unlocks the key of the cover and opens it, the rejected banknotes accumulated in the payout rejection unit 14 can be collected.
[0037] As shown in FIG. 3, inside the housing of the banknote transaction device 10, there are provided a first conveyance unit 15, a banknote identification unit 16, a reversing unit 17, a storage unit 18, a holding unit 19, a banding unit 20, and a second conveyance unit 21.
[0038] The first conveyance unit 15 has a conveyance path arranged inside the housing of the banknote transaction device 10. Since the configuration of the conveyance path is well-known, it is omitted here, but a number of conveyance rollers and the like are arranged along the conveyance path. The first conveyance unit 15 conveys banknotes one by one along the conveyance path at a predetermined interval. The banknote identification unit 16 and the reversing unit 17 are arranged in the middle of the conveyance path. Also, the conveyance path branches into the storage unit 18 and the banding unit 20 at a portion downstream of the reversing unit 17.
[0039] The banknote identification unit 16 identifies the denomination, authenticity, front and back, orientation, integrity, newness, serial number, conveyance state, etc. of the banknotes conveyed along the conveyance path. The serial number is a unique number or the like attached to the banknote.
[0040] The reversing unit 17 includes a switchback mechanism and a spiral mechanism, and aligns the front and back, the orientation in the conveyance width direction, and the orientation in the vertical direction of the banknote.
[0041] The storage unit 18 is arranged downstream of the reversing unit 17 in the banknote conveyance direction and at the bottom inside the housing of the banknote transaction device 10. The storage unit 18 is provided with a bulk storage unit 18A and four denomination-specific storage units 18B.
[0042] The bulk storage section 18A stores banknotes in a mixed denomination state. In the bulk storage section 18A, for example, old-style banknotes with a small circulation in the market, and banknotes with dirt or damage are stacked and stored. Damaged banknotes include, for example, banknotes that are about to be torn, and banknotes that are torn and pasted together.
[0043] In each of the four denomination-specific storage sections 18B, banknotes sorted by denomination are stacked and stored, for example. For example, a staff member with a certain authority can set the types of banknotes to be accumulated in each denomination-specific storage section 18B.
[0044] If the identification result of the banknote identification section 16 is normal, the banknotes conveyed from the first insertion slot 11 during the deposit process are selectively inserted into the bulk storage section 18A and each of the four denomination-specific storage sections 18B. On the other hand, if the identification result of the banknote identification section 16 is abnormal, the banknotes (rejected banknotes) are conveyed to the first payout slot 12 and returned to the user's hand.
[0045] A payout feeding section 18C is provided above the bulk storage section 18A and each of the denomination-specific storage sections 18B. The payout feeding section 18C is configured to be able to feed out the banknotes stacked in the storage section 18 one by one and send them to the first conveyance section 15.
[0046] The holding section 19 stores banknotes that are temporarily withdrawn from the first conveyance section 15. For example, the holding section 19 is used when rearranging the banknotes stacked in the bulk storage section 18A according to a predetermined standard. Also, the holding section 19 temporarily stores the deposited banknotes inserted into the first insertion slot 11, or temporarily stores the payout banknotes taken out from the denomination-specific storage section 18B.
[0047] Among the conveyance paths of the first conveyance section 15, the portion downstream of the holding section 19 merges with the conveyance path to the banknote identification section 16. For this reason, the conveyance path of the first conveyance section 15 circulates in the order of the banknote identification section 16, the reversing section 17, the portion adjacent above the storage section 18, the branching point to the payout rejection section 14, the branching point to the first payout slot 12, the branching point to the first insertion slot 11, the branching point to the holding section 19, and the merging point with the conveyance path to the banknote identification section 16.
[0048] Although not shown in the drawings, at the branch points between the storage unit 18 and the banding unit 20, the branch point to the batch storage unit 18A, the branch point to the denomination storage unit 18B, the branch point to the first payout opening 12, the branch point to the payout reject unit 14, the branch point to the first insertion opening 11, and the branch point to the holding unit 19, etc. in the conveyance path of the first conveyance unit 15, there are provided branch claws for switching the conveyance direction of banknotes. The control device of the banknote transaction apparatus 10 moves these branch claws according to the purpose of processing.
[0049] Although details will be described later, in the banknote transaction apparatus 10 of the present embodiment, the conveyance path to the first insertion opening 11 is included in the first conveyance unit 15. The conveyance path to the first insertion opening 11 is located on the downstream side in the conveyance direction from the branch point to the batch storage unit 18A and the denomination storage unit 18B in the storage unit 18, and on the upstream side in the conveyance direction from the confluence point with the conveyance path to the banknote discrimination unit 16. For example, when conveyance abnormality is detected in the banknotes conveyed by the first conveyance unit 15, the banknotes are returned to the first insertion opening 11 via the conveyance path to the first insertion opening 11.
[0050] When the payout process of non-banded banknotes (so-called loose banknotes) is performed, the banknotes are sent out to the first conveyance unit 15 by the payout feeding unit 18C in the denomination storage unit 18B of the storage unit 18 and pass through the banknote discrimination unit 16 and the reversing unit 17. At this time, the banknote discrimination unit 16 discriminates whether the banknotes are in a normal state. If the state of the banknotes is not normal, the banknotes are conveyed to the payout reject unit 14. If the state of the banknotes is normal, the banknotes are conveyed to the first payout opening 12.
[0051] The banding unit 20 is disposed above the reversing unit 17. The banding unit 20 may perform banding, for example, by winding a banding paper around the outer periphery of a bundle of banknotes, or may perform banding by inserting a bundle of banknotes into a ring formed by the banding paper.
[0052] In the band sealing unit 20, it is configured to be able to stock banknotes before band sealing and band-sealed banknotes in advance. For example, when an operator designates the band sealing process of banknotes at the operation unit 41 and inserts a bundle of banknotes into the first insertion port 11, the banknotes are conveyed to the band sealing unit 20 via the banknote identification unit 16 and the reversing unit 17, band-sealed, and stocked in the band sealing unit 20. At this time, whether there is an abnormality in the banknotes is identified by the banknote identification unit 16. If the banknotes are normal, the banknotes are conveyed to the band sealing unit 20. If there is an abnormality in the banknotes, the banknotes are conveyed to the first payout port 12 and returned to the operator's hand.
[0053] The second conveying unit 21 is adjacent to the band sealing unit 20. The second conveying unit 21 conveys the band-sealed banknotes band-sealed by the band sealing unit 20 to the second payout port 13. That is, when the payout process of the band-sealed banknotes is performed, the band-sealed banknotes stocked in the band sealing unit 20 are conveyed to the second payout port 13 via the second conveying unit 21.
[0054] In addition, when the stock quantity of the band-sealed banknotes decreases, the control device of the banknote transaction device 10 may be configured to automatically convey the banknotes to be band-sealed from the denomination storage unit 18B to the band sealing unit 20 via the first conveying unit 15 to replenish the band-sealed banknotes.
[0055] 〔Configuration of Coin Handling Device〕 FIG. 4 illustrates the configuration of the coin transaction device 30. The coin transaction device 30 is provided with a coin inlet / outlet 31, a coin dispensing unit 32, a deposit conveyance path 33, a coin identification unit 34, a coin sorting unit 35, a storage unit 36, a payout conveyance path 37, a take-in collection bin 38, and a foreign object return port 39. The coin identification unit 34 is disposed in the middle of the deposit conveyance path 33.
[0056] The coin inlet / outlet 31 receives coins from the outside. Although not shown, the coin inlet / outlet 31 is provided with an openable and closable shutter. Coins of various denominations are inserted into the coin inlet / outlet 31.
[0057] The coin payout unit 32 pays out coins one by one from the coin deposit / withdrawal opening 31. The coin identification unit 34 identifies the denomination, authenticity, integrity, newness, etc. of the coins being conveyed. The coins identified by the coin identification unit 34 are conveyed to the coin sorting unit 35. Also, when foreign objects are mixed into the coin deposit / withdrawal opening 31, the coin payout unit 32 detects the foreign objects. Then the foreign objects are conveyed to the foreign object return opening 39. Users, clerks, etc. can manually collect the foreign objects and the like conveyed to the foreign object return opening 39.
[0058] The coin sorting unit 35 sorts the coins based on the identification results. The coin sorting unit 35 returns the coins identified as abnormal coins by the coin identification unit 34, that is, the reject coins, to the coin deposit / withdrawal opening 31. The coins identified as normal by the coin identification unit 34 are held in the coin sorting unit 35 until the deposit process is finalized.
[0059] If the cancellation operation is performed before the deposit process is finalized, the coins held in the coin sorting unit 35 are returned to the coin deposit / withdrawal opening 31. Then the user can take out the coins from the coin deposit / withdrawal opening 31.
[0060] When the deposit process is finalized, the coins held in the coin sorting unit 35 are sent to the storage unit 36. The storage unit 36 is provided with a plurality of recycling storage units 36A for each denomination and one bulk storage cassette 36C. Coins are sorted into each of the plurality of recycling storage units 36A for each type.
[0061] Each of the recycling storage units 36A for each denomination is provided with a payout unit 36B for withdrawal. The payout unit 36B for withdrawal pays out coins one by one from the recycling storage unit 36A for each denomination. Each of the payout units 36B for withdrawal is connected in communication with the withdrawal conveyance path 37.
[0062] When the withdrawal process is performed, the coins are paid out from the recycling storage unit 36A for each denomination, conveyed to the coin payout unit 32 via the withdrawal conveyance path 37. Further, the coins are conveyed to the coin deposit / withdrawal opening 31 via the coin identification unit 34 and the coin sorting unit 35. Then the user can take out the coins from the coin deposit / withdrawal opening 31.
[0063] Although not shown in the figure, the payout conveyance path 37 is also communicatively connected to, for example, a conveyance unit for packaged coins (bar coins) or a shooter for coin bags. Therefore, the coins stored in each type-of-coin recycling storage unit 36A may be bagged in coin bags or may be packaged as packaged coins.
[0064] For example, when it is determined that the coins are not suitable for payout due to dirt, wear, etc., or when each type-of-coin recycling storage unit 36A is full, the coins are stored in the bulk storage cassette 36C in a mixed state by coin type. The bulk storage cassette 36C is configured to be detachable. The housing of the coin transaction device 30 is provided with a cover for the bulk storage cassette 36C. The cover is normally locked. For example, an attendant having a predetermined authority can unlock the cover, open the cover, remove the bulk storage cassette 36C from the housing of the coin transaction device 30, and manually collect the coins inside the bulk storage cassette 36C.
[0065] Coins such as those forgotten by the user when making a payout from the coin insertion / withdrawal opening 31 are collected in the intake collection bin 38. The housing of the coin transaction device 30 is provided with a cover for the intake collection bin 38. The cover is normally locked. For example, an attendant having a predetermined authority can unlock the cover, open the cover, and manually collect the coins inside the intake collection bin 38.
[0066] 〔Configuration of Currency Processing System〕 An example of the configuration of the currency processing system will be described based on FIG. 5. The currency processing system of the present embodiment includes a currency processing device 1 operated by a customer and a reception device 3. The reception device 3 receives input of the details of the customer's currency transaction.
[0067] The currency processing device 1 is provided with a first control unit 1A, an acquisition unit 1B, an operation reception unit 1C, a person identification unit 1D, and a verification unit 1E. The reception device 3 is provided with a second control unit 3A.
[0068] The first control unit 1A controls processing related to currency transactions (deposits, withdrawals, exchanges, account transfers, etc.) based on transaction information.
[0069] The acquisition unit 1B acquires transaction information indicating the details of currency transactions from the reception device 3. For this purpose, the acquisition unit 1B may be configured to include a communication module capable of LAN communication or the like.
[0070] The operation reception unit 1C is configured to include the operation unit 41 shown in FIG. 2, and receives operations from customers, staff, etc. Also, the operation reception unit 1C may be configured to include, in addition to or instead of the operation unit 41, for example, a barcode reader or a two-dimensional code reader. The barcode reader or the two-dimensional code reader may be a configuration that can be retrofitted to the existing currency processing device 1. In this case, the firmware and software of the existing currency processing device 1 are updated to support the functions of the operation reception unit 1C. Thereby, banks and the like do not need to replace the currency processing device 1.
[0071] The person identification unit 1D is at least one of, for example, a biometric authentication sensor such as face authentication or fingerprint authentication, a reading device for possession authentication using a bankbook, a cash card, a public identity card (e.g., a driver's license or a passport), etc., and an input device for knowledge authentication using a password, a phone number, etc. That is, the person identification unit 1D acquires information (second person information) for identifying the person operating the operation reception unit 1C of the currency processing device 1.
[0072] Note that the person identification unit 1D may be a configuration that can be retrofitted to the existing currency processing device 1. In this case, the firmware and software of the existing currency processing device 1 are updated to support the functions of the person identification unit 1D.
[0073] The verification unit 1E verifies the customer information (first person information) associated with the transaction information and the information (second person information) for identifying the person operating the currency processing device 1.
[0074] FIG. 6 shows the actions of the customer and the automatic processing by the reception device 3 and the currency processing device 1 in chronological order. FIG. 7 shows the automatic processing by the reception device 3 and the currency processing device 1 in a flowchart. Note that FIG. 7 shows the case where the currency transaction is a withdrawal.
[0075] As shown in "Action #01" in FIG. 6, the customer first makes a transaction application while interacting with a teller or the like at window A. The teller inputs the details of the currency transaction applied for by the customer into the reception device 3. Thereafter, "Automatic Processing #01" and "Automatic Processing #02" are started.
[0076] The automatic processing #01 shown in FIG. 6 corresponds to steps #01 and #02 shown in FIG. 7. In response to the reception device 3 receiving the input of the details of the currency transaction (step #01 in FIG. 7), the second control unit 3A outputs transaction information indicating the details of the currency transaction to the currency processing device 1 together with the customer information (step #02 in FIG. 7).
[0077] As shown in FIG. 1, a plurality of currency processing devices 1 are provided in the self-deposit / withdrawal booth D. The reception device 3 outputs the transaction information to one of the plurality of currency processing devices 1. At this time, the reception device 3 may be configured to select the currency processing device 1 based on the usage status (available device) and the currency balance status (availability of the desired currency type, etc.) and output the transaction information to the selected currency processing device 1.
[0078] Here, the customer information is information for identifying the customer related to the currency transaction received by the reception device 3. The customer information output by the reception device 3 to the currency processing device 1 is referred to as "First Person Information". The transaction information and the customer information output by the second control unit 3A are received by the acquisition unit 1B in the currency processing device 1.
[0079] After the customer finishes applying for the transaction at counter A, the customer moves from counter A to the self-service deposit and withdrawal booth D (action #02 in FIG. 6). As shown in FIG. 1, the self-service deposit and withdrawal booth D is provided with a plurality of currency processing devices 1. For this reason, for example, at least one of the reception device 3 and the currency processing device 1 may be provided with a notification unit. The notification unit specifies and notifies the currency processing device 1 that has acquired the transaction information among the plurality of currency processing devices 1. The notification unit notifies the customer using at least one of visual information and auditory information, such as "Please go to the first processing machine". For this reason, the notification unit is constituted by at least one of, for example, a voice guidance speaker, a buzzer, a display (screen display, 7SEG display, etc.), and the like.
[0080] While the customer is moving, the first control unit 1A executes a transaction preparation process of preparing currency for the currency transaction as automatic process #02.
[0081] The automatic process #02 shown in FIG. 6 is steps #03 and #04 shown in FIG. 7. In response to acquiring the transaction information and the first person information output by the reception device 3 (step #03 in FIG. 7), as shown in FIG. 8, the first control unit 1A conveys the currency from the denomination storage unit 18B to the holding unit 19 (step #04 in FIG. 7). The process of the first control unit 1A in step #04 is referred to as "withdrawal preparation process". That is, the first control unit 1A executes a withdrawal preparation process of conveying the currency from the denomination storage unit 18B to the holding unit 19 as a transaction preparation process.
[0082] Note that at the timing when the first control unit 1A acquires the transaction information and the first person information (the timing of step #03 in FIG. 7), if the currency processing device 1 is executing another transaction process, the first control unit 1A executes the withdrawal preparation process (transaction preparation process) after completing the other transaction process.
[0083] When the customer arrives at the self-service deposit and withdrawal booth D, the customer operates the operation reception unit 1C of the currency processing device 1 (Action #03 in FIG. 6). In response to the customer operating the operation reception unit 1C of the currency processing device 1, "Automatic Processing #03" by the currency processing device 1 is started. The automatic processing #03 shown in FIG. 6 is steps #05 to #08 shown in FIG. 7.
[0084] When the currency processing device 1 completes the transaction preparation process (withdrawal preparation process in the embodiment illustrated in FIG. 7) shown in the automatic processing #02 of FIG. 6 and step #04 of FIG. 7, it determines whether the operation reception unit 1C has received the user's operation (step #05 in FIG. 7). As an operation on the operation reception unit 1C, for example, the customer may perform a deposit and withdrawal operation with the operation unit 41. Also, the customer may receive a transaction ticket with a two-dimensional code (e.g., QR code (registered trademark), Data Matrix, etc.) from a teller or the like at window A, and as an operation on the operation reception unit 1C, hold the two-dimensional code in front of the reading device. If the operation reception unit 1C has not received the user's operation (step #05 in FIG. 7: No), the determination in step #05 is repeated, and the currency processing device 1 waits for the user to operate the operation reception unit 1C.
[0085] If the operation reception unit 1C has received the user's operation (step #05 in FIG. 7: Yes), it is determined whether the person identification unit 1D has acquired the second person information (step #06 in FIG. 7). Specifically, it is determined whether the person identification unit 1D has acquired at least one piece of information such as biometric information, possession information, and password related to the person operating the operation reception unit 1C of the currency processing device 1. If the person identification unit 1D has not completed the acquisition of information (step #06 in FIG. 7: No), the determination in step #06 is repeated, and the currency processing device 1 waits for the completion of the identification of the person. Information related to the person operating the currency processing device 1 is referred to as "second person information".
[0086] When the person-specific unit 1D has completed the acquisition of the second person information (step #06 in FIG. 7: Yes), the collation unit 1E collates the customer information (the first person information) associated with the transaction information with the information for identifying the person operating the currency processing device 1 (the second person information). As a result of the collation, when the collation information between the first person information and the second person information matches (that is, the person who made the transaction application at window A and the person who operates the transaction on the currency processing device 1 match) (step #07 in FIG. 7: match), the currency processing device 1 executes the transaction process. Specifically, as shown in step #08 of FIG. 7, when the collation unit 1E determines that the first person information and the second person information match, the first control unit 1A of the currency processing device 1 executes, as a transaction process, a process of transporting the currency from the holding unit 19 to the first payout opening 12 (the first payout process) as shown in FIG. 9. Then, as shown in "Action #04" of FIG. 6, the customer receives the currency from the first payout opening 12.
[0087] As described above, in response to the currency processing device 1 being operated by the customer, the first control unit 1A of the currency processing device 1 executes a transaction process based on the transaction information using the currency prepared in the transaction preparation process. After the completion of the transaction process, the currency processing device 1 may be configured to delete the transaction information acquired from the reception device 3, or may be configured to add completion information to the transaction information acquired from the reception device 3.
[0088] Next, a case where the customer information (the first person information) associated with the transaction information and the information regarding the person operating the currency processing device 1 (the second person information) do not match (step #07 in FIG. 7: mismatch) will be described. For example, it is conceivable that another user who has come to the store goes straight to the self-deposit / withdrawal booth D and operates the currency processing device 1 without making an application at window A.
[0089] As a result of the verification, when the customer information (first person information) associated with the transaction information does not match the information regarding the person operating the currency processing device 1 (second person information) (step #07 in FIG. 7: mismatch), the currency processing device 1 does not execute the transaction process shown in step #08 in FIG. 7, but executes the processes after step #09 described below. That is, the first control unit 1A of the currency processing device 1 is configured to execute the first withdrawal process when the verification unit 1E determines that the first person information and the second person information match, and not to execute the first withdrawal process when the verification unit 1E determines that the first person information and the second person information do not match.
[0090] When the first person information and the second person information do not match (step #07 in FIG. 7: mismatch), the first control unit 1A determines what the transaction content is (step #09). When the transaction content is a deposit or a currency exchange (step #09: deposit or currency exchange), since it is necessary to temporarily accept the currency inserted into the first insertion slot 11 in the holding unit 19, it is necessary to empty the holding unit 19. For this reason, as shown in FIG. 10, the first control unit 1A executes a process (deposit preparation process) of conveying the currency stored in the holding unit 19 to the denomination storage unit 18B (step #10). Then, the first control unit 1A executes a deposit process or a currency exchange process (step #11).
[0091] If the holding unit 19 is configured to handle currency in a FIFO (first in, first out) manner, the deposit preparation process shown in step #10 in FIG. 7 is always necessary. Also, if the holding unit 19 is in a LIFO (last in, first out) manner (for example, a type that winds with a tape) and there is no capacity to additionally store currency in the holding unit 19, the deposit preparation process shown in step #10 in FIG. 7 is necessary.
[0092] FIGS. 11 and 12 show the flow of currency during the deposit process. As shown in FIG. 11, the first control unit 1A executes a process of conveying the currency inserted into the first insertion slot 11 to the holding unit 19 as the deposit process. Then, as shown in FIG. 12, the first control unit 1A conveys the banknotes temporarily stored in the holding unit 19 to the denomination storage unit 18B for each denomination as the deposit process.
[0093] That is, the first control unit 1A of the currency processing device 1 is configured to execute a deposit preparation process of transporting the currency stored in the holding unit 19 to the denomination storage unit 18B in response to the currency being inserted into the first insertion slot 11 after the withdrawal preparation process (step #04 in FIG. 7) is executed and before the first withdrawal process (step #08 in FIG. 7) is executed.
[0094] When the deposit process or the exchange process based on steps #10 and #11 in FIG. 7 is completed, the process returns to step #04, and the withdrawal preparation process is executed again. Then, the processes after step #05 are executed.
[0095] When the transaction content is a withdrawal (step #09: withdrawal), the first control unit 1A executes a process (second withdrawal process) of transporting the currency from the denomination storage unit 18B to the first withdrawal slot 12 as shown in FIG. 13 (step #12). At this time, the currency for the first withdrawal process is already stored in the holding unit 19. In the second withdrawal process, the first control unit 1A directly transports the currency from the denomination storage unit 18B to the first withdrawal slot 12 without passing through the holding unit 19.
[0096] That is, the first control unit 1A of the currency processing device 1 is configured to execute a second withdrawal process of transporting the currency from the denomination storage unit 18B to the first withdrawal slot 12 without passing through the holding unit 19 in response to the collation unit 1E determining that the first person information and the second person information do not match and the currency processing device 1 receiving a withdrawal operation different from the currency transaction received from the receiving device 3.
[0097] When the second withdrawal process based on step #12 in FIG. 7 is completed, the processes after step #05 are executed again.
[0098] 〔Operation and Effect of Embodiment〕 In the currency processing system of the present disclosure, it includes a currency processing device 1 equipped with a first control unit 1A and operated by a customer, and a reception device 3 equipped with a second control unit 3A for receiving an input of the details of the customer's currency transaction. The second control unit 3A of the reception device 3 outputs transaction information indicating the details of the currency transaction in response to receiving the input. The first control unit 1A of the currency processing device 1 executes a transaction preparation process for preparing currency for the currency transaction in response to acquiring the transaction information output by the reception device 3. When the currency processing device 1 is operated by the customer, a transaction process is executed based on the transaction information using the currency prepared in the transaction preparation process.
[0099] With the above configuration, when the reception device 3 receives information related to a currency transaction, the currency processing device 1 can acquire transaction information indicating the details of the currency transaction. Then, the currency processing device 1 executes a transaction preparation process in response to acquiring the transaction information, and can prepare the currency in advance before the customer operates the currency processing device 1. As a result, the waiting time of the customer after starting the operation of the currency processing device 1 is shortened, and the customer can smoothly proceed with the transaction at the currency processing device 1.
[0100] In the currency processing system of the present disclosure, the reception device 3 is a terminal device operated by a teller.
[0101] With the above configuration, based on the details of the procedures between the teller and the customer at window A, the terminal device can output the transaction information to the currency processing device 1. Also, the teller can operate the terminal device to output the transaction information and also collectively perform the accounting process of the customer's account.
[0102] In the currency processing system of the present disclosure, the currency processing device 1 is provided with a storage unit 18 for storing currency, a first payout opening 12 for the customer to receive currency, and a holding unit 19 for temporarily storing currency. The first control unit 1A of the currency processing device 1 executes a payout preparation process for transporting currency from the storage unit 18 to the holding unit 19 as a transaction preparation process.
[0103] With the above configuration, before the customer operates the currency processing device 1, the currency for the currency transaction is conveyed to the holding unit 19. Thereby, the waiting time of the customer after starting the operation of the currency processing device 1 is shortened.
[0104] In the currency processing system of the present disclosure, the second control unit 3A of the reception device 3 is configured to output first person information for identifying a customer together with transaction information, and a person identification unit 1D that acquires second person information for identifying the person operating the currency processing device 1, and a collation unit 1E that collates the first person information and the second person information are provided, and the transaction process includes a first withdrawal process of conveying currency from the holding unit 19 to the first withdrawal port 12. The first control unit 1A of the currency processing device 1 is configured to execute the first withdrawal process when the collation unit 1E determines that the first person information and the second person information match, and not to execute the first withdrawal process when the collation unit 1E determines that the first person information and the second person information do not match.
[0105] With the above configuration, the transaction process is executed only when the first person information and the second person information match. Therefore, the safety of the transaction can be enhanced. In addition, the deterrent force against unauthorized use of the currency processing device 1 is further increased.
[0106] In the currency processing system of the present disclosure, the currency processing device 1 is provided with an insertion port (first insertion port 11) for the customer to insert currency. The first control unit 1A of the currency processing device 1 is configured to execute a deposit preparation process of conveying the currency stored in the holding unit 19 to the storage unit 18 in response to the currency being inserted into the insertion port (first insertion port 11) after the withdrawal preparation process is executed and before the first withdrawal process is executed.
[0107] With the above configuration, even when another customer or person performs a deposit operation or a currency exchange operation on the currency processing device 1, it is possible to empty the holding unit 19. Thereby, the currency processing device 1 can perform a deposit process or a currency exchange process based on the deposit operation or the like.
[0108] In the currency processing system of the present disclosure, when the collation unit 1E determines that the first person information and the second person information do not match, and the currency processing device 1 has received a withdrawal operation other than a currency transaction, the first control unit 1A of the currency processing device 1 is configured to execute a second withdrawal process of transporting currency from the storage unit 18 directly to the first withdrawal port 12 without passing through the holding unit 19.
[0109] With the above configuration, even when another customer or person performs a withdrawal operation on the currency processing device 1, the currency processing device 1 can perform deposit processing and exchange processing based on the withdrawal operation or the like.
[0110] The currency processing system of the present disclosure includes a plurality of currency processing devices 1 and a notification unit that specifies and notifies the currency processing device 1 that has acquired transaction information from the reception device 3.
[0111] With the above configuration, the reception device 3 can select a currency processing device 1 based on the usage status (available device), the balance status of currency (availability of the desired currency type), etc. among the plurality of currency processing devices 1, and output transaction information to the selected currency processing device 1. Further, the notification unit specifies and notifies the currency processing device 1 to be the operation target. With this configuration, the customer can accurately operate the currency processing device 1 to be the operation target among the plurality of currency processing devices 1 without accidentally selecting it.
[0112] The currency processing device 1 of the present disclosure is configured to be communicable with a reception device 3 that receives input of the details of a customer's currency transaction, and includes a control unit 1A. The control unit 1A executes a transaction preparation process of preparing currency for the currency transaction in response to acquiring transaction information indicating the details of the currency transaction output by the reception device 3, and executes a transaction process based on the transaction information using the currency prepared in the transaction preparation process in response to receiving an operation from the customer.
[0113] With the above configuration, when the reception device 3 receives information related to a currency transaction, the currency processing device 1 can acquire transaction information indicating the details of the currency transaction. Then, in response to acquiring the transaction information, the currency processing device 1 executes transaction preparation processing, enabling the currency to be prepared in advance before the customer operates the currency processing device 1. As a result, the waiting time of the customer after starting the operation of the currency processing device 1 is shortened, and the customer can smoothly proceed with the transaction at the currency processing device 1.
[0114] In the currency processing device 1 of the present disclosure, the control unit 1A is configured to execute transaction processing when the first person information for identifying the customer matches the second person information for identifying the person operating the currency processing device 1, and not to execute transaction processing when the first person information and the second person information do not match.
[0115] With the above configuration, transaction processing is executed only when the first person information and the second person information match. Therefore, the security of the transaction can be enhanced. Also, the deterrence against unauthorized use of the currency processing device 1 is further increased.
[0116] 〔Alternative Embodiment〕 The present disclosure is not limited to the configuration illustrated in the above-described embodiment. Hereinafter, representative alternative embodiments of the present disclosure will be exemplified.
[0117] (1) In the above-described embodiment, a teller in charge of accounting transactions is permanently stationed at window A, and the reception device 3 is arranged at window A. However, the present disclosure is not limited to this embodiment. For example, as shown in FIG. 14, a configuration may be adopted in which an automatic reception device 60 is arranged at window A near the entrance and exit of a financial store instead of the reception device 3. That is, the reception device 3 may be a terminal device operated by a customer.
[0118] The automatic reception device 60 is equipped with a touch panel display for operation. The automatic reception device 60 accepts the purpose of the customer's visit to the store (deposit, withdrawal, currency exchange, account transfer, etc.) by list selection, handwriting input, etc., and further displays a slip corresponding to the accepted purpose on the display and accepts corresponding inputs for each item of the slip (amount, currency type, etc.). Note that the automatic reception device 60 is equipped with a reader for a passbook and a cash card, and an input section for a personal identification number.
[0119] In addition, the automatic reception device 60 is also equipped with a function of issuing a transaction slip. The transaction slip is described with, for example, a barcode, a two-dimensional code (e.g., QR code (registered trademark), data matrix, etc.). The control section of the automatic reception device 60 issues a transaction slip and outputs transaction information indicating the content of the currency transaction to the currency processing device 1 to be operated together with the customer information. Further, the control section of the automatic reception device 60 notifies the customer of the currency processing device 1 to be operated by at least one of a display and voice guidance. Then, when the customer holds the transaction slip in front of the reader of the currency processing device 1, the transaction process is executed in the currency processing device 1. Note that either the reception device 3 shown in FIG. 1 or the automatic reception device 60 shown in FIG. 14 may be, for example, a tablet computer or the like.
[0120] (2) In the above-described embodiment, the transaction preparation process (withdrawal preparation process) and the transaction process (deposit process, withdrawal process) were described based on the banknote transaction device 10 shown in FIGS. 8 to 13. The transaction preparation process of the present disclosure is also applicable to the coin transaction device 30 shown in FIG. 4. When the withdrawal process is performed, coins are fed out from the coin type-specific recycling storage unit 36A and conveyed to the coin payout unit 32 via the withdrawal conveyance path 37. Therefore, for example, as the transaction preparation process (withdrawal preparation process), the first control unit 1A may be configured to convey coins from the coin type-specific recycling storage unit 36A to the coin payout unit 32 in response to acquiring the transaction information output by the reception device 3 (corresponding to step #04 in FIG. 7). And the first control unit 1A may be configured to convey the currency prepared in the coin payout unit 32 in the transaction preparation process to the coin input / output port 31 via the coin discrimination unit 34 and the coin sorting unit 35 in response to receiving an operation from the customer (corresponding to step #08 in FIG. 7).
[0121] (3) In the above-described embodiment, the banknote transaction device 10 is provided with one holding unit 19. However, the present disclosure is not limited to this embodiment, and the banknote transaction device 10 may be configured to be provided with a plurality of holding units 19 separately for deposit and withdrawal. With this configuration, the process of returning the currency stored in the holding unit 19 to the currency type-specific storage unit 18B, as shown in step #10 of FIG. 7 and FIG. 10, becomes unnecessary. For example, if the customer's transaction content is a currency exchange, the first control unit 1A may execute a currency exchange preparation process of conveying the currency for currency exchange from the storage unit 18 to the holding unit 19 for withdrawal as the transaction preparation process. And after the first control unit 1A stores the currency inserted into the first insertion port 11 in the holding unit 19 for deposit, it can execute a currency exchange process of conveying the banknotes stored in the holding unit 19 for withdrawal to the first withdrawal port 12.
[0122] (4) The present disclosure is not limited to the configuration in which the reception device 3 and the currency processing device 1 directly communicate as shown in FIG. 5 above. For example, the communication between the reception device 3 and the currency processing device 1 may be configured to pass through a server (such as a server in a financial store, an accounting server, etc.).
[0123] (5) If the holding unit 19 is of a type that winds up currency with a tape, the holding unit 19 conducts currency deposit and withdrawal in the LIFO (Last In First Out) method. With this configuration, the first control unit 1A can be configured to additionally wind up the currency inserted into the first insertion slot 11 around the tape of the holding unit 19 in response to the insertion of currency into the first insertion slot 11 before the first withdrawal process is executed. In this configuration, if there is room in the winding capacity of the tape of the holding unit 19, the process of returning the currency stored in the holding unit 19 to the denomination storage unit 18B, as shown in steps #10 of FIG. 7 and FIG. 10, becomes unnecessary. When there is room in the winding capacity of the tape of the holding unit 19 and the currency inserted into the first insertion slot 11 is additionally wound around the tape of the holding unit 19, the first control unit 1A first executes a deposit process of transporting the deposited currency additionally wound around the tape to the denomination storage unit 18B or the like, and then executes the originally scheduled withdrawal process. Alternatively, when the deposit process is aborted after the deposited currency is additionally wound around the tape, the first control unit 1A can first transport the deposited currency additionally wound around the tape to the first withdrawal slot 12 and execute the originally scheduled withdrawal process after the user receives the currency from the first withdrawal slot 12.
[0124] (6) In the above-described embodiment, the first control unit 1A of the currency processing device 1 executes a withdrawal preparation process of transporting currency from the storage unit 18 to the holding unit 19 as a transaction preparation process. Without being limited to this embodiment, the first control unit 1A may be configured to execute a process of transporting currency from the storage unit 18 to the holding unit 19 and further execute a process of transporting currency from the holding unit 19 to the first withdrawal slot 12 as a transaction preparation process (withdrawal preparation process). That is, the configuration may be such that the currency for withdrawal or the currency for exchange is accumulated at the first withdrawal slot 12 at the stage of the transaction preparation process (withdrawal preparation process). And the first control unit 1A may be configured to execute a process of opening the shutter of the first withdrawal slot 12 as the above-described first withdrawal process. Thereby, the time required for the transaction process is further shortened.
[0125] (7) If the collation unit 1E determines that the first person information and the second person information do not match, the first control unit 1A of the currency processing device 1 may be configured not to execute the transaction process related to the person determined to be inconsistent. In this case, the first control unit 1A of the currency processing device 1 may be configured to execute the transaction process only when the collation unit 1E determines that the first person information and the second person information match. Further, an informing unit may be provided in the currency processing device 1, and the informing unit of the currency processing device 1 may be configured to call the customer related to the transaction information. Also, one of the plurality of currency processing devices 1 acquires the transaction information from the reception device 3, and the currency processing device 1 that has acquired the transaction information becomes the currency processing device 1 to be operated. The customer will operate the currency processing device 1 to be operated, but it is conceivable that the customer may accidentally operate another currency processing device 1. In this case, the informing unit may be configured to inform the customer to operate the currency processing device 1 to be operated. Further, the informing unit may be an application installed in the smartphone carried by the customer. The informing unit may be configured to guide which currency processing device 1 to be operated using the screen or speaker of the smartphone.
[0126] (8) In the above-described embodiment, a plurality of currency processing devices 1 are provided in the financial store, but a configuration in which one currency processing device 1 is provided in the financial store may be adopted.
[0127] Note that the configurations disclosed in the above-described embodiments (including other embodiments, the same applies hereinafter) can be applied in combination with the configurations disclosed in other embodiments as long as no contradiction occurs. Also, the embodiments disclosed in this specification are examples, and the embodiments of the present disclosure are not limited thereto, and can be appropriately modified within the scope not departing from the purpose of the present disclosure.
Industrial Applicability
[0128] The present disclosure is applicable to a currency processing system and a currency processing device.
Explanation of Signs
[0129] 1: Currency processing device 1A: First control unit (control unit) 1D: Person identification unit 1E: Verification unit 3: Reception device 3A: Second control unit 11: First insertion port (insertion port) 12: First payout port (payout port) 18: Storage unit 19: Holding unit 31: Coin input / output port (insertion port, payout port) 32: Coin dispensing unit (holding unit) 36: Storage unit 60: Automatic reception device (reception device)
Claims
1. A currency processing apparatus including a first control unit and operated by a customer, and a reception apparatus including a second control unit and configured to receive an input of the details of the customer's currency transaction, wherein the second control unit of the reception apparatus outputs transaction information indicating the details of the currency transaction in response to receiving the input, and the first control unit of the currency processing apparatus executes a transaction preparation process for preparing currency for the currency transaction in response to acquiring the transaction information output by the reception apparatus, and a currency processing system that executes a transaction process based on the transaction information using the currency prepared in the transaction preparation process in response to receiving an operation from the customer.
2. The currency processing system according to claim 1, wherein the reception apparatus is a terminal device operated by a teller.
3. The currency processing system according to claim 1, wherein the reception apparatus is a terminal device operated by the customer.
4. The currency processing apparatus is provided with a storage unit for storing the currency, a payout port for the customer to receive the currency, and a holding unit for temporarily storing the currency, and the first control unit of the currency processing apparatus executes a payout preparation process for transporting the currency from the storage unit to the holding unit as the transaction preparation process. The currency processing system according to claim 1.
5. The second control unit of the reception apparatus is configured to output first person information for identifying the customer together with the transaction information, a person identification unit for acquiring second person information for identifying the person operating the currency processing apparatus, and a collation unit for collating the first person information and the second person information, wherein the transaction process includes a first payout process for transporting the currency from the holding unit to the payout port, and the first control unit of the currency processing apparatus is configured to execute the first payout process when the collation unit determines that the first person information and the second person information match, and not to execute the first payout process when the collation unit determines that the first person information and the second person information do not match. The currency processing system according to claim 4.
6. The currency processing apparatus is provided with an insertion port for the customer to insert the currency. The first control unit of the currency processing device is configured to execute a deposit preparation process of conveying the currency stored in the holding unit to the storage unit in response to the currency being inserted into the insertion slot after the withdrawal preparation process is executed and before the first withdrawal process is executed. The currency processing system according to claim 5.
7. The first control unit of the currency processing device is configured to execute a second withdrawal process of conveying the currency from the storage unit directly to the withdrawal slot without passing through the holding unit in response to the collation unit determining that the first person information and the second person information do not match and the currency processing device receiving an operation for a withdrawal other than the currency transaction. The currency processing system according to claim 5.
8. A plurality of the currency processing devices; A notification unit that identifies and notifies the currency processing device that has acquired the transaction information. The currency processing system according to any one of claims 1 to 7.
9. A currency processing device that is communicably configured with a reception device that receives an input of the details of a customer's currency transaction, includes a control unit, and is operated by the customer, The control unit is configured to execute a transaction preparation process of preparing currency for the currency transaction in response to acquiring transaction information indicating the details of the currency transaction output by the reception device, and configured to execute a transaction process based on the transaction information using the currency prepared in the transaction preparation process in response to receiving an operation from the customer.
10. The control unit is configured to execute the transaction process when the first person information identifying the customer and the second person information identifying the person operating the currency processing device match, and not to execute the transaction process when the first person information and the second person information do not match. The currency processing device according to claim 9.
Citation Information
Patent Citations
Transaction processing system, transaction processing method, reception device, and transaction processing device
JP2022014025A