Deposit and withdrawal device and program

Abstract

To provide a deposit and withdrawal device and a program capable of switching the content displayed on a display unit according to the usage environment.SOLUTION: A deposit and withdrawal device provided with a display device for displaying information to an operator, accepting monetary deposits, storing deposited money in a storage compartment, and withdrawing money from the storage compartment includes a display control unit for switching the display content of the display device into at least any of two display modes including a first display mode and a second display mode, allowing the display device to display information indicating the device's status for store clerks in the first display mode, and allowing the display device to display information for customers in the second display mode.SELECTED DRAWING: Figure 12

Description

[Technical Field]

[0001] An embodiment of the present invention relates to a depositing and dispensing device and a program. [Background technology]

[0002] BACKGROUND ART Conventionally, stores such as convenience stores and supermarkets use depositing and dispensing devices such as automatic change dispensers that automatically deposit and dispense cash in conjunction with sales data processing devices such as POS (Point Of Sale) terminals.

[0003] Furthermore, there are various types of devices for sales data processing, including those in which product registration and accounting are performed by a store clerk, and those in which the customer operates the device themselves. For example, there is a so-called semi-self-service type in which a store clerk registers products using a registration machine and the customer operates an accounting machine to pay for the products registered on the registration machine, and a so-called full-self-service type in which the customer registers products and accounts for the products themselves. The deposit and withdrawal device deposits product prices and dispenses change, etc., by linking with a sales data processing device (or accounting machine) that performs accounting processing.

[0004] The above-mentioned depositing and dispensing devices generally include a display for displaying the status of the device itself. For example, the depositing and dispensing device may display a message indicating that replenishment is required when the number of banknotes of a specific denomination among the multiple denominations stored therein falls below a lower threshold, indicating that the device is near-empty, or a message indicating that banknotes of a specific denomination need to be collected when the number of banknotes of a specific denomination exceeds an upper threshold. Furthermore, the depositing and dispensing device may display the inventory of each denomination stored therein in response to operation, or may display the details of the error and the procedure for resolving the error when an error such as a jam occurs. Store staff can efficiently manage the depositing and dispensing device by replenishing or collecting denominations, resolving errors, etc., based on the information displayed on the display.

[0005] Incidentally, the information displayed on the display of the money receiving device is intended for the store clerk who manages the deposit and dispensing device, and is not intended for the customer (end user). However, in the semi-self-service and full-self-service modes described above, there is a possibility that the customer may see the display of the money receiving device. Therefore, there is a demand for technology that can display information appropriate for the operator on the display of the money receiving device. Summary of the Invention [Problem to be solved by the invention]

[0006] The problem to be solved by the embodiments of the present invention is to provide a depositing / dispensing device and a program that are capable of switching the content displayed on the display unit depending on the usage environment. [Means for solving the problem]

[0007] The deposit and withdrawal device of the embodiment is equipped with a display device that displays information for an operator, accepts deposits of money, stores the deposited money in a storage unit, and dispenses the money from the storage unit, and is equipped with a display control unit that switches the display content of the display device to one of at least two display modes including a first display mode and a second display mode, and in the first display mode causes the display device to display information indicating the status of the device for a store clerk, and in the second display mode causes the display device to display information for a customer. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an example of a sales data processing system including a coin depositing and dispensing device according to an embodiment. [Figure 2] FIG. 2 is a perspective view showing an example of the appearance of the coin depositing and dispensing device. [Figure 3] FIG. 3 is a plan view showing an example of the internal configuration of the coin depositing and dispensing device. [Figure 4] FIG. 4 is a diagram showing an example of the appearance of the operation unit and the display unit. [Figure 5]FIG. 5 is a diagram illustrating an example of a key operation unit. [Figure 6] FIG. 6 is a diagram showing an example of a hardware configuration related to a control system of the coin depositing and dispensing device. [Figure 7] FIG. 7 is a diagram illustrating an example of a functional configuration of a coin depositing and dispensing device. [Figure 8] FIG. 8 is a diagram showing an example of a screen displayed by the display control unit. [Figure 9] FIG. 9 is a diagram showing an example of a screen that the display control unit causes the display unit to display. [Figure 10] FIG. 10 is a diagram showing an example of a screen that the display control unit causes the display unit to display. [Figure 11] FIG. 11 is a diagram showing an example of a screen that the display control unit causes the display unit to display. [Figure 12] FIG. 12 is a flowchart showing an example of a process performed by the coin depositing and dispensing device. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, an embodiment of a depositing / dispensing device and a program will be described in detail with reference to the accompanying drawings. This embodiment illustrates a coin depositing / dispensing device connected to a sales data processing device such as a POS terminal. Note that the embodiment described below is one embodiment of a depositing / dispensing device and a program, and does not limit the configuration, specifications, etc. thereof.

[0010] 1 is a diagram showing an example of a sales data processing system including a coin depositing and dispensing device according to this embodiment. The sales data processing device 10 is, for example, a sales data processing device such as a POS terminal. The sales data processing device 10 may be, for example, a stationary sales data processing device, or a portable sales data processing device (information processing device) such as a smartphone or tablet terminal.

[0011] The sales data processing device 10 is installed in a store and executes sales data processing related to commercial transactions of products (or services) purchased by customers. The sales data processing includes, for example, a registration process for registering products sold in the store and a checkout process for checking out the registered products.

[0012] The sales data processing device 10 executes a registration process to store (register) and retain information on products purchased by customers in a storage medium. In addition, in response to an operation to end the registration process or to start a transaction (hereinafter also referred to as a closing operation), the sales data processing device 10 executes a transaction process to calculate the total price of the products registered up to that point and use the total price as the payment amount to be paid by the purchaser.

[0013] The sales data processing device 10 is communicably connected to the coin depositing and dispensing device 20 via a wired or wireless connection. The sales data processing device 10 and the coin depositing and dispensing device 20 may be connected via a device such as an I / O box or a communication device.

[0014] The coin depositing and dispensing device 20 is an example of a depositing and dispensing device. The coin depositing and dispensing device 20 performs deposits and withdrawals of cash (coins) for settlement in cooperation with the sales data processing device 10. Specifically, the coin depositing and dispensing device 20 separates and stores coins paid by an operator as payment for merchandise, etc., by denomination, and performs processing to dispense and discharge coins to be given as change.

[0015] Although not shown, the sales data processing device 10 may further include a banknote deposit and withdrawal device for depositing and withdrawing banknotes.

[0016] Fig. 2 is a perspective view showing an example of the appearance of the coin depositing and dispensing device 20 according to this embodiment. Fig. 3 is a plan view showing an example of the internal configuration of the coin depositing and dispensing device 20. The coin depositing and dispensing device 20 includes a receiving unit 21, a recognition unit 22, a storage unit 23, a transport unit 24, a reject unit 25, a dispensing unit 26, an operation unit 28, a display unit 29, and a key operation unit 30.

[0017] The receiving unit 21 has a coin slot 211 that is open to the outside, and receives coins from the coin slot 211 and takes them inside. The recognition unit 22 recognizes whether the coins received by the receiving unit 21 are genuine or not. The storage unit 23 stores coins that the recognition unit 22 has determined to be normal. The transport unit 24 transports coins from the receiving unit 21 through the recognition unit 22 to the storage unit 23. The reject unit 25 removes from the transport unit 24 coins that the recognition unit 22 has determined to be abnormal. The removed coins fall into a drawer 251 (see Figure 2) that can be freely pulled out from the front of the device. The dispensing unit 26 dispenses coins as change from the storage unit 23 to the outside.

[0018] The conveying unit 24 has a conveying surface 241 and a conveying belt 242. The conveying surface 241 is one plane of a metal plate and supports coins from their undersides. The conveying belt 242 is an endless belt that is stretched with a predetermined tension by a pair of pulleys (not shown) and is arranged on the conveying surface 241, and rotates when one of the pulleys is driven. The conveying belt 242 rotates in contact with the upper surfaces of the coins on the conveying surface 241, thereby sliding the coins along the conveying surface 241 and conveying them to the storage unit 23.

[0019] The coin depositing and dispensing device 20 also includes a coin sorting unit 27. The coin sorting unit 27 has six sorting holes of different denominations, ranging in size from a sorting hole for 1 yen coins to a sorting hole for 500 yen coins. Only 1 yen coins can fall through the sorting hole for 1 yen coins, while other coins pass above it. Similarly, the coin sorting unit 27 is formed with holes, for example from right to left, for 1 yen coins to fall through, a hole for 50 yen coins to fall through, a hole for 5 yen coins to fall through, a hole for 100 yen coins to fall through, a hole for 10 yen coins to fall through, and a hole for 500 yen coins to fall through. The coins transported by the transport belt 242 are stored in the storage unit 23 by denomination by this coin sorting unit 27.

[0020] 4 is a diagram showing an example of the appearance of operation unit 28 and display unit 29. Operation unit 28 has one or more operators (buttons) 281 and accepts user operations. Operation unit 28 has, for example, an operator that accepts the selection of a function, an operator that accepts an operation to display the balance, an operator for resetting the device, and an operator that accepts an instruction to execute a selected function.

[0021] The display unit 29 is a display device such as an LCD (light emitting diode). The display unit 29 displays various information under the control of the control unit 40, which will be described later. The key operation unit 30 accepts operations using keys. A display position guide 291 for the balance indicator for each denomination is shown around the bottom of the periphery of the display unit 29.

[0022] Fig. 5 is a diagram showing an example of the key operation unit 30. As shown in Fig. 5, the key operation unit 30 has a keyhole 31 for inserting a key K. The key operation unit 30 can be switched to one of the operation modes of "registration," "management," and "maintenance" by inserting the key K into the keyhole 31 and turning the key K. The key K can be inserted into and removed from the keyhole 31 when it is in the "registration" position.

[0023] "Registration" is an operation mode for performing processes related to commercial transactions in cooperation with a sales data processing device (not shown). When this operation mode "registration" is set, the coin depositing and dispensing device 20 operates in either a store clerk operation mode in which a store clerk operates the coin depositing and dispensing device 20, or a customer operation mode in which a customer operates the coin depositing and dispensing device 20.

[0024] In addition, when the key K is set to "registered" (hereinafter also referred to as "normal operation"), it is preferable to set in which operation mode, the clerk operation mode or the customer operation mode, the coin depositing and dispensing device 20 is operated depending on the system configuration and operating environment (hereinafter referred to as "usage environment") in which the coin depositing and dispensing device 20 is used. For example, in an environment where the coin depositing and dispensing device 20 is operated by a clerk, it is preferable that the operation mode in normal operation is the clerk operation mode. Also, in an environment where the coin depositing and dispensing device 20 is operated by a customer, it is preferable that the operation mode in normal operation is the customer operation mode. It is assumed that the operation mode in normal operation can be set arbitrarily. Also, it is assumed that the operation mode in normal operation is stored as setting information in a storage unit 44 (see FIG. 6) or the like, which will be described later.

[0025] "Management" is an operation mode (hereinafter also referred to as management mode) for collecting coins stored in the coin depositing and dispensing device 20. "Maintenance" is an operation mode (hereinafter also referred to as maintenance mode) for performing maintenance work on the coin depositing and dispensing device 20. The management mode and maintenance mode can be switched by a store clerk or the like who possesses the key K. In other words, in the management mode and maintenance mode, the coin depositing and dispensing device 20 is operated by a store clerk.

[0026] Fig. 6 is a diagram showing an example of a hardware configuration related to a control system of the coin depositing and dispensing device 20. As shown in Fig. 6, the coin depositing and dispensing device 20 includes the above-mentioned operation unit 28, display unit 29, key operation unit 30, etc., as well as a CPU (Central Processing Unit) 41, a ROM (Read Only Memory) 42, a RAM (Random Access Memory) 43, a storage unit 44, a communication unit 45, etc.

[0027] The CPU 41 is an example of a processor, and controls the overall operation of the coin depositing and dispensing device 20. The ROM 42 stores various programs. The RAM 43 is a workspace for expanding the programs and various data.

[0028] The CPU 41, ROM 42, and RAM 43 are connected via a bus or the like to form a computer-configured control unit 40. In the control unit 40, the CPU 41 operates in accordance with a program stored in the ROM 42 or the storage unit 44 and loaded into the RAM 43, thereby executing various processes.

[0029] The memory unit 44 has a storage medium such as a flash memory, and maintains the stored contents even when the power is cut off. The memory unit 44 stores programs that can be executed by the CPU 41 and various setting information. For example, the programs include programs for realizing the functional configuration described below. For example, the setting information holds settings related to the operating mode during normal operation as described above. Furthermore, for example, the setting information holds lower and upper thresholds and a reference number of stored banknotes for each denomination stored in the storage unit 23. Here, the lower threshold is the number of stored banknotes that notifies an insufficient balance, and the upper threshold is the number of stored banknotes that notifies an excess balance. The reference number of stored banknotes is, for example, a number set within the range between the lower and upper thresholds.

[0030] The memory unit 44 also stores display information that holds information such as messages to be displayed on the display unit 29. The display information holds display information corresponding to various states of the coin deposit and withdrawal device 20, for example, for each operation mode, i.e., a store clerk operation mode and a customer operation mode.

[0031] The communication unit 45 is a wired or wireless communication interface and communicates with the sales data processing device 10.

[0032] Fig. 7 is a diagram showing an example of the functional configuration of the coin depositing and dispensing device 20. As shown in Fig. 7, the control unit 40 of the coin depositing and dispensing device 20 includes a depositing and dispensing processing unit 401, a mode switching unit 402, and a display control unit 403 as functional components.

[0033] The functional configuration of the coin depositing and dispensing device 20 is a software configuration that is realized by the processor of the coin depositing and dispensing device 20 operating in accordance with a program stored in a ROM or memory unit, but is not limited to this.For example, some or all of the functional configuration of the coin depositing and dispensing device 20 may be realized by hardware such as a dedicated circuit.

[0034] The deposit / withdrawal processing unit 401 executes various deposit / withdrawal processes. For example, by cooperating with the sales data processing device 10, the deposit / withdrawal processing unit 401 executes a payment amount deposit process for depositing the payment amount paid by the customer, and a change withdrawal process for withdrawing the difference as change when the payment amount exceeds the price of the product. The deposit / withdrawal processing unit 401 also executes a reserve deposit process for depositing a change reserve, a collection process for withdrawing money from the storage unit 23, and the like.

[0035] The deposit / withdrawal processing unit 401 switches the deposit / withdrawal processing to be performed depending on the operation mode of the coin deposit / withdrawal device 20. For example, when the coin deposit / withdrawal device 20 operates in a store clerk operation mode or a customer operation mode, the deposit / withdrawal processing unit 401 executes a payment amount deposit processing and a change withdrawal processing. Also, for example, when the coin deposit / withdrawal device 20 operates in a management mode, the deposit / withdrawal processing unit 401 executes a reserve fund deposit processing and a recovery processing.

[0036] The mode switching unit 402 switches the operation mode of the coin depositing and dispensing device 20. Specifically, the mode switching unit 402 switches the operation mode of the coin depositing and dispensing device 20 in response to a key operation on the key operation unit 30.

[0037] For example, when the key operation unit 30 is in normal operation at "registration," the mode switching unit 402 operates the coin depositing and dispensing device 20 in a preset store clerk operation mode or a preset customer operation mode. For example, when the key operation unit 30 is switched to "management" by the key K, the mode switching unit 402 operates the coin depositing and dispensing device 20 in the management mode. For example, when the key operation unit 30 is switched to "maintenance" by the key K, the mode switching unit 402 operates the coin depositing and dispensing device 20 in the maintenance mode.

[0038] Furthermore, switching of the operation mode is not limited to operation on the key operation unit 30. For example, the mode switching unit 402 may switch the operation mode of the coin depositing and dispensing device 20 in response to an instruction from the sales data processing device 10. Furthermore, for example, the mode switching unit 402 may switch the operation mode of the coin depositing and dispensing device 20 in response to an operation via the operation unit 28. However, while the coin depositing and dispensing device 20 is operating in the customer operation mode, it is preferable that the mode switching unit 402 disables the operation unit 28 or disables operations related to mode switching via the operation unit 28 in order to prevent the coin depositing and dispensing device 20 from being operated inadvertently.

[0039] The display control unit 403 controls the display unit 29 to display various types of information on the display unit 29. Furthermore, the display control unit 403 cooperates with the mode switching unit 402 to display information corresponding to the operation mode of the coin depositing and dispensing device 20 on the display unit 29. Below, an example of a screen displayed on the display unit 29 by the display control unit 403 will be described. Note that in this embodiment, the display control unit 403 will be described as performing processing related to the display on the display unit 29, but in practice, the processing related to the display on the display unit 29 may be mainly performed by another processing unit (functional unit), such as the mode switching unit 402.

[0040] 8 to 11 are diagrams showing examples of screens that the display control unit 403 causes the display unit 29 to display.

[0041] (Waiting display) 8A and 8B show examples of screens displayed when the coin depositing and dispensing device 20 is on standby, with Fig. 8A showing an example of the screen in the store clerk operation mode and Fig. 8B showing an example of the screen in the customer operation mode. Here, "when the coin depositing and dispensing device 20 is on standby" means that the coin depositing and dispensing device 20 is on standby for instructions from the sales data processing device 10.

[0042] When operating in the store clerk operation mode, the display control unit 403, while the coin depositing and dispensing device 20 is in standby mode, causes the display unit 29 to display a screen showing the amount of coins stored by type in the storage unit 23, as shown in Fig. 8(a). In the illustrated example, the amount of coins is shown as a graph.

[0043] In other words, the display control unit 403 causes the display unit 29 to display the internal state of the coin depositing and dispensing device 20, which is related to the maintenance and management of the coin depositing and dispensing device 20. In this case, a store clerk operating the coin depositing and dispensing device 20 can easily check the state of the coins stored in the coin depositing and dispensing device 20 by looking at the screen displayed on the display unit 29.

[0044] On the other hand, when operating in customer operation mode, the display control unit 403 causes the display unit 29 to display a screen indicating that the coin deposit and withdrawal device 20 is in standby mode, as shown in Figure 8(b).

[0045] 8(a) is displayed on the display unit 29 in the customer operation mode, the information is unnecessary for the customer operating the coin depositing and dispensing device 20, and this may result in the customer being confused as to what to do, which may hinder operation. Therefore, when the coin depositing and dispensing device 20 is operating in the customer operation mode, the display control unit 403 displays on the display unit 29 information indicating the status of the coin depositing and dispensing device 20, which is useful for the customer when operating the coin depositing and dispensing device 20, rather than displaying information related to the maintenance and management of the coin depositing and dispensing device 20.

[0046] (Displays replenishment or collection request in progress) In addition, when the coin deposit and withdrawal device 20 is in standby mode and the inventory amount of a specific denomination is below the lower threshold, the display control unit 403 may display the screen shown in Figure 9 on the display unit 29 instead of the screen of Figure 8(a).

[0047] Fig. 9 is an example of a screen displayed when the inventory of a specific denomination is below the lower threshold. As shown in Fig. 9, the denomination that has fallen below the lower threshold (e.g., 100 yen) and the number of coins that need to be replenished to reach the predetermined number (e.g., 10 coins) are displayed. In other words, the display control unit 403 causes the display unit 29 to display information related to the maintenance and management of the coin depositing and dispensing device 20. In this case, the store clerk operating the coin depositing and dispensing device 20 can easily confirm the denomination that has fallen below the lower threshold and the number of coins that need to be replenished by looking at the screen displayed on the display unit 29.

[0048] In addition, when the coin depositing and dispensing device 20 is in standby mode, even if the inventory of a specific denomination is below the lower threshold, if the coin depositing and dispensing device 20 is operating in customer operation mode, the display control unit 403 will display the screen of Figure 8(b) on the display unit 29 instead of the screen of Figure 9.

[0049] In addition, when the coin deposit and withdrawal device 20 is in standby mode and the inventory amount of a specific denomination exceeds the upper limit threshold, the display control unit 403 may display the screen shown in Figure 10 on the display unit 29 instead of the screen of Figure 8(a).

[0050] Fig. 10 is an example of a screen displayed when the inventory of a specific denomination is below the upper threshold. As shown in Fig. 10, an example is shown in which the denomination that has exceeded the upper threshold (e.g., 500 yen) and the number of coins that need to be collected to reach the predetermined number (e.g., 100 coins) are displayed. In other words, the display control unit 403 causes the display unit 29 to display information related to the maintenance and management of the coin depositing and dispensing device 20. In this case, the store clerk operating the coin depositing and dispensing device 20 can easily confirm the denomination that has exceeded the upper threshold and the number of coins that need to be collected by looking at the screen displayed on the display unit 29.

[0051] In addition, when the coin depositing and dispensing device 20 is in standby mode, even if the inventory amount of a specific denomination exceeds the upper threshold, if the coin depositing and dispensing device 20 is operating in customer operation mode, the display control unit 403 will display the screen of Figure 8(b) on the display unit 29 instead of the screen of Figure 10.

[0052] Here, the control unit 40 of the coin depositing and dispensing device 20 preferably notifies the sales data processing device 10 of an inventory surplus or deficiency as another functional unit (notification unit) of the above-mentioned functional units. Specifically, for example, when the inventory amount of a specific denomination is below a lower threshold, the control unit 40 (notification unit) notifies the sales data processing device 10 of the denomination in shortage and the number of coins replenished. Also, when the inventory amount of a specific denomination exceeds an upper threshold, the control unit 40 (notification unit) notifies the sales data processing device 10 of the denomination in excess and the number of recovered coins.

[0053] (Displayed during an error) If an error such as a coin jam occurs in the coin depositing and dispensing device 20 while the coin depositing and dispensing device 20 is in operation, the display control unit 403 causes the display unit 29 to display a screen showing the details of the error and how to deal with it. Even in this case, the display control unit 403 switches the content displayed on the display unit 29 between the clerk operation mode and the customer operation mode.

[0054] For example, when an error such as a coin jam occurs in the coin depositing and dispensing device 20 operating in the store clerk operation mode, the display control unit 403 causes the display unit 29 to display the screen shown in Fig. 11(a). That is, the display control unit 403 causes the display unit 29 to display the details of the error that has occurred in the coin depositing and dispensing device 20 and a solution (e.g., reset) related to the maintenance and management of the coin depositing and dispensing device 20. In this case, the store clerk operating the coin depositing and dispensing device 20 can easily confirm the details of the error that has occurred in the coin depositing and dispensing device 20 and a solution (e.g., reset) by looking at the screen displayed on the display unit 29.

[0055] On the other hand, when an error such as a coin jam occurs in the coin depositing and dispensing device 20 operating in the customer operation mode, the display control unit 403 causes the display unit 29 to display the screen shown in Fig. 11(b). In other words, the display control unit 403 causes the display unit 29 to display the content of the error that has occurred in the coin depositing and dispensing device 20 and how to deal with it.

[0056] Here, the countermeasures indicated in the customer operation mode request (instruct) the customer to hand over (inform) the situation to a store clerk, such as calling a store clerk, but do not require the customer to perform any operation themselves. As a result, a customer operating the coin depositing and dispensing device 20 can easily understand the situation and that they should contact a store clerk by looking at the screen displayed on the display unit 29. This also makes it possible to avoid the inconvenience of causing unnecessary panic to a customer using the coin depositing and dispensing device when an error occurs in the coin depositing and dispensing device 20, and to provide the customer with useful information guiding them on what to do. In addition, in this case, a store clerk who arrives at the customer's call can easily confirm the details of the error that has occurred in the coin depositing and dispensing device 20 by looking at the screen displayed on the display unit 29.

[0057] An example of the operation of the coin depositing and dispensing device 20 will be described below. Note that the contents of the various processes described below are merely examples, and it is possible to change the order of some of the processes, omit some of the processes, or add other processes as appropriate. For example, in the following description, in order to clearly explain the characteristic operations of this embodiment, the description of some of the processes will be omitted. For example, if some kind of error occurs, a process may be performed to deal with the error, but a description of such a process will be omitted.

[0058] 12 is a flowchart showing an example of processing performed by the coin depositing and dispensing device 20. Note that this processing is premised on the assumption that the coin depositing and dispensing device 20 is in a normal operation mode (a store clerk operation mode or a customer operation mode).

[0059] First, the control unit 40 of the coin depositing and dispensing device 20 determines whether the operation mode set by the key operation unit 30 is "registration," i.e., the registration mode (step S1). If the operation mode is other than the registration mode (No in step S1), the control unit 40 does not perform the processes in step S2 and thereafter. If the operation mode is the registration mode (Yes in step S1), the control unit 40 determines whether the coin depositing and dispensing device 20 is in the middle of a deposit or withdrawal process (depositing or dispensing) (step S2). If depositing or dispensing is in progress (Yes in step S2), the control unit 40 changes the display content of the display unit 29 according to the operating status of the coin depositing and dispensing device 20 (step S3).

[0060] If the coin depositing and dispensing device 20 is not depositing or dispensing money in step S2 (No in step S2), the control unit 40 determines whether the coin depositing and dispensing device 20 is on standby, that is, is not operating without receiving instructions from the higher-level device (sales data processing device 10) (step S11). If the coin depositing and dispensing device 20 is on standby (Yes in step S11), the control unit 40 determines whether the coin depositing and dispensing device 20 is in a store clerk operation mode (step S12).

[0061] When the coin depositing and dispensing apparatus 20 is in the store clerk operation mode (Yes in step S12), the control unit 40 causes the display unit 29 to display a graph showing the inventory amount by denomination (step S13).

[0062] If the coin deposit and withdrawal apparatus 20 is not in the store clerk operation mode (that is, in the customer operation mode) (No in step S12), the control unit 40 causes the display unit 29 to display a message such as "Take-out" (step S14).

[0063] If the coin depositing and dispensing device 20 is not on standby in step S11 (No in step S11), the control unit 40 determines whether there is a surplus or deficiency in the inventory of each denomination (step S21). If there is a surplus or deficiency (Yes in step S21), the control unit 40 determines whether the coin depositing and dispensing device 20 is in the store clerk operation mode (step S22).

[0064] When the coin depositing and dispensing apparatus 20 is in the store clerk operation mode (Yes in step S22), the control unit 40 causes the display unit 29 to display the details of the excess or shortage and the details of how to deal with the excess or shortage (step S23).

[0065] If the coin deposit and withdrawal apparatus 20 is not in the store clerk operation mode (that is, in the customer operation mode) (No in step S22), the control unit 40 causes the display unit 29 to display a message such as "Returning" (step S24).

[0066] If there is no surplus or deficiency in the inventory of each denomination in step S21 (No in step S21), the control unit 40 determines whether an error has occurred in the coin depositing and dispensing device 20 (step S31). If an error has occurred (Yes in step S31), the control unit 40 determines whether the coin depositing and dispensing device 20 is in the store clerk operation mode (step S32).

[0067] If the coin depositing and dispensing apparatus 20 is in the store clerk operation mode (Yes in step S32), the control unit 40 causes the display unit 29 to display the details of the error and the details of how to deal with the error (step S33).

[0068] If the coin deposit and withdrawal device 20 is not in the store clerk operation mode (i.e., in the customer operation mode) (No in step S32), the control unit 40 causes the display unit 29 to display a message such as "Please turn off the 100 yen" (step S34).

[0069] In step S31, if no error has occurred in the coin depositing and dispensing device 20 (No in step S31), the control unit 40 proceeds to another process (step S4).

[0070] As described above, the coin depositing and dispensing device 20 according to this embodiment can switch the content displayed on the display unit depending on the usage environment. That is, for example, in the mode operated by a store clerk, a display for the store clerk is displayed, while in the mode operated by a customer, display of content that the customer cannot understand is avoided, and if necessary, instructions that the customer can handle, such as calling a store clerk, can be given.

[0071] Furthermore, according to this embodiment, information indicating the status of the depositing and dispensing device is displayed as information indicating the device status for store clerks, and instructions to customers are displayed as information for customers, making it possible to effectively utilize the display unit 29 that displays information in each mode and provide useful information to the operator.

[0072] The above-described embodiment can be modified as needed by changing part of the configuration or function of each of the above-described devices.

[0073] The programs executed by each device in the above-described embodiments are provided in a state where they are pre-installed in a ROM, a storage unit, etc. The programs executed by each device in the above-described embodiments may be provided by being recorded in an installable or executable format on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a digital versatile disk (DVD).

[0074] Furthermore, the programs executed by each device in the above-described embodiments may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Also, the programs executed by each device in the above-described embodiments may be provided or distributed via a network such as the Internet.

[0075] Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments and their modifications can be embodied in various other forms, and various omissions, substitutions, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and their modifications are included within the scope and spirit of the invention, and are also included in the inventions and their equivalents as defined in the claims. [Explanation of symbols]

[0076] 10...Sales data processing device, 20...Coin deposit and withdrawal device, 21...receiving section, 211...coin slot 22...identification unit, 23...storage unit, 24... conveying section, 241... conveying surface, 242... conveying belt, 25...reject unit, 26...dispensing unit, 27...Coin sorting section, 28... operation unit, 29... display unit (an example of a display device), 30...key operation part, 31...keyhole, 41...CPU, 42...ROM, 43...RAM, 44...Storage section, 45...Communication section, 40...control unit, 401...deposit / withdrawal processing unit, 402...mode switching unit, 403...display control unit. [Prior art documents] [Patent documents]

[0077] [Patent Document 1] Japanese Patent Application Publication No. 2018-097419

Claims

1. A depositing and dispensing device that includes a display device that displays information for an operator, accepts deposits of money, stores the deposited money in a storage unit, and dispenses money from the storage unit, a display control unit that switches the display content of the display device to one of at least two display modes including a first display mode and a second display mode, and causes the display device to display information indicating the status of the device for a store clerk in the first display mode, and causes the display device to display information for a customer in the second display mode. A depositing and dispensing device comprising:

2. The display control unit In the first display mode, information indicating the status of the depositing and dispensing apparatus is displayed on the display device; In the second display mode, instructions to the customer are displayed on the display device. The depositing and dispensing device according to claim 1.

3. The display control unit In the first display mode, while the machine is in standby and not performing any deposit or withdrawal process, information about the amount of money stored in the storage unit is displayed on the display device; In the second display mode, when the device is in standby mode and no deposit or withdrawal processing is being performed, the device displays on the display device that the device is in standby mode. The depositing and dispensing device according to claim 1.

4. The display control unit In the second display mode, if an error occurs, the display device displays an instruction to call a store clerk. The depositing and dispensing device according to claim 1.

5. The display control unit In the first display mode, when an error occurs, the display device is caused to display the content of the error and a method for dealing with the error.

5. The depositing and dispensing device according to claim 4.

6. A computer provided in a depositing / dispensing device that is equipped with a display device that displays information for an operator, accepts deposits of money, stores the deposited money in a storage unit, and dispenses money from the storage unit, a display control unit that switches the display content of the display device to one of at least two display modes including a first display mode and a second display mode, and causes the display device to display information indicating the status of the device for a store clerk in the first display mode, and causes the display device to display information for a customer in the second display mode. A program to function as a

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