SaaS TYPE WORK ADJUSTMENT SUPPORT SYSTEM

Abstract

To solve the problems that when adjusting work schedules in sites such as nursing care, medical care, welfare and education, matching between users' work preferences and restrictions and facility's staffing requirements is complicated, and there are many challenges, such as non-disclosure requests, handwritten work schedules, readjustment support, operational burden, visual support, and balancing among staff.SOLUTION: The present invention provides a SaaS-based work adjustment support system that acquires work preferences in a questionnaire form, automatically generates optimal work schedule plans on the cloud, and integrates document conversion from images or PDFs, readjustment support, work assignment assist, privacy consideration, operation support using an interactive character, navigation guidance, UI optimization, and the like.SELECTED DRAWING: None

Description

[Technical Field]

[0001] The present invention relates to work adjustment in fields such as nursing care, medical care, welfare, and education, and in particular to a SaaS-based work adjustment support system that automatically generates optimal work schedule proposals using an algorithm based on the user's desired work schedule information and the facility's work requirement information, and provides them as a cloud service. [Background technology]

[0002] Previously, creating work schedules at facilities required manual adjustment of individual requests, restrictions, roles, emergency response, etc., which involved a great deal of effort and the risk of adjustment errors. In particular, reflecting detailed conditions such as part-time work, requests to be supported by dependents, and requests not to disclose information often relied on subjective judgment, making it easy for objectivity and fairness to be compromised. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6380959 [Patent Document 2] Patent No. 6908940 Summary of the Invention [Problem to be solved by the invention]

[0004] When adjusting work schedules, the task of matching users' desired information with facility requirements is complicated, leading to difficult allocations, mistakes, and inefficient plans. Additionally, there were many issues facing the field, such as handling handwritten work schedules, managing confidential information, balancing staff, and presenting readjustment plans. Furthermore, there were differences in IT literacy among field staff, so an interface that anyone could use easily was needed. [Means for solving the problem]

[0005] The present invention solves the above problems by comprising the following components: an input means for users to input their desired work schedules and restrictions in a questionnaire format, a recording means for transmitting and recording the information on the cloud, a processing means for algorithmically generating an optimal roster plan using the input information and the facility's roster template information, and an output means for outputting the generated results, all of which are configured as a SaaS-type service provided on the cloud.

[0006] The processing means of the present invention includes a score evaluation mechanism that considers factors such as desired hours, priority, restrictions on dependents, restrictions on consecutive work, availability of overtime, and non-disclosure preferences, and presents multiple work schedules that are consistent with facility requirements. It also includes a readjustment support mechanism that automatically presents alternative plans, readjustment instructions, and explanations if there are inconsistencies or difficulties with placement in the input work schedules.

[0007] Furthermore, the system is equipped with a form analysis function that automatically recognizes and converts handwritten work schedules already in use at facilities into templates by analyzing scanned images or PDF files, making it possible to utilize existing assets.

[0008] In addition, in conjunction with the generated work schedule, a daily role allocation table is automatically created, providing a support configuration that optimizes the day's work allocation and the work balance among employees.It also has a privacy consideration mechanism in which items that users wish to keep private are not displayed to others and are only reflected in the output results.

[0009] In cases where it is difficult for the facility to make an adjustment, the system is equipped with an intermediary support mechanism that automatically generates and presents negotiation proposals and alternative proposals to the candidate. Furthermore, as operational support, it is possible to switch between a visual mode with an interactive character and a simple mode in which no character is displayed, and the system is configured to allow the user to select the presentation format according to their attributes.

[0010] The navigation bar assists switching between multiple screens, and provides operation guidance, correction support, and confirmation encouragement through voice guidance by AI characters and speech bubbles. The navigation bar is equipped with an optimization mechanism that automatically adjusts the display order and attention level according to usage history and correction trends.

[0011] It is equipped with a UI personalization mechanism that changes the navigation expression format and color presentation depending on the character's personality and response style, and also includes a guidance mechanism that automatically suggests and transitions to appropriate screens based on the AI's judgment of the situation when the user does not specify a screen transition. [Effects of the Invention]

[0012] This invention automatically generates a work schedule that matches work preferences with facility requirements, significantly reducing the burden of adjustment and errors. Furthermore, with privacy considerations, readjustment suggestions, utilization of existing assets, and flexible operational support, it is possible to realize work adjustment support that can be used in nursing care, medical care, education, and other settings. DETAILED DESCRIPTION OF THE INVENTION

[0013] The system is built on the cloud and can be accessed by users and facility managers from PCs, tablets, smartphones, etc. Work preference input can be in the form of questions or free input, and is assisted by a visual interface or a dialogue character.

[0014] The system analyzes work requirements, allocation rules, and input information, and generates and presents multiple work schedule plans. If allocation is difficult, it will provide readjustment plans and explanations to increase understanding. Handwritten work schedules can also be scanned and converted into data, making it possible to utilize existing assets.

[0015] The output work schedule can be color-coded and displayed in different ways according to employee attributes, position, job classification, etc., improving visibility and work efficiency.

Claims

1. This SaaS-type work adjustment support system is characterized by comprising an input means for users in nursing care, medical care, welfare, education, and other settings to input information regarding work preferences or work restrictions in the form of a questionnaire; a recording means for sending and recording this information to a server on the cloud; a processing means for automatically generating a consistent work schedule proposal using an algorithm based on the information and the facility's work schedule template information; and an output means for converting the work schedule proposal into an output format and providing it, with the processing and output being provided as a service via the cloud.

2. The work adjustment support system of claim 1 is characterized in that the processing means is equipped with a mechanism that takes into account multiple conditions including the priority of desired work hours, desired working hours, restrictions on dependents, restrictions on consecutive work, whether overtime is possible, and desire for non-disclosure, and presents multiple optimal proposals, by score or grade, that are consistent with the facility's staffing requirements, role balance, position restrictions, emergency response framework, etc.

3. The work adjustment support system described in claim 1 or 2 is characterized in that the system is equipped with a mechanism for analyzing handwritten work schedules submitted as images or PDFs, etc., and recognizing and converting them into digitized work schedule templates.

4. The work adjustment support system described in any one of claims 1 to 3 is characterized by including a readjustment support mechanism that automatically presents alternative candidates, readjustment instructions, or an explanation of the reason for the discrepancy or difficulty in placement in the input information.

5. A work adjustment support system as described in any one of claims 1 to 4, characterized in that it is equipped with a mechanism that generates a daily role allocation table in conjunction with the work schedule, automatically assigns work for the day, and adjusts the balance among employees.

6. The work adjustment support system described in any one of claims 1 to 5 is characterized by including a privacy consideration mechanism including a configuration in which the items desired to be kept private obtained by the input means are not displayed to other users but are reflected in the output results.

7. The work adjustment support system described in any one of claims 1 to 6 is characterized by being equipped with an intermediary support mechanism that automatically generates and presents negotiation proposals, alternative proposals, message output, etc. to candidates when adjustments are difficult on the facility side.

8. The work adjustment support system described in any one of claims 1 to 7 is characterized by being capable of switching between a visual operation support mode using interactive characters and a simple business mode in which the characters are hidden, and having a configuration in which the presentation format can be changed depending on user attributes and usage environment.

9. The work adjustment support system described in any one of claims 1 to 8 is characterized by having a navigation bar that allows the user to visually switch between multiple function screens, and each item on the navigation bar is linked to guidance by the AI ​​character through voice or speech bubbles, allowing for contextual support such as operation guidance, correction instructions, and confirmation encouragement.

10. The work adjustment support system described in claim 9 is characterized in that the navigation bar is equipped with a menu configuration optimization mechanism that automatically changes the display order or attention level based on the user's usage history, operation frequency, past modification trends, etc.

11. The work adjustment support system of claim 9 or 10 is characterized in that the character is provided with a UI personalization mechanism that changes the item display format on the navigation bar, speech bubble expression, color or animation effect according to the set personality or response style.

12. The work adjustment support system described in any one of claims 9 to 11 is characterized in that it is equipped with a navigation guidance mechanism in which, even if the user does not specify a screen switch corresponding to each item on the navigation bar, the AI ​​character determines the priority according to the situation and automatically transitions to or suggests an appropriate screen.