Interview minute book creation device and program

Abstract

To provide an interview minute book creation device and program capable of making an interview more effectively according to conditions of an interview object person.SOLUTION: An interview minute book creation device comprises an acquisition part which acquires details of a conversation between an interview object person and a person in charge of an interview carried out based upon previous answers to previous questions presented in advance before the interview, and a summarization part which generates summary information having the acquired conversation details transcribed with utterers and utterance details made to correspond to each other by kinds of items of the utterance details.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an interview minutes generating device and program. [Background technology]

[0002] BACKGROUND ART Conventionally, a system has been proposed that supports interviews for managing the physical and mental health of company employees (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2016-189556 A Summary of the Invention [Problem to be solved by the invention]

[0004] Here, if the person conducting the interview is an industrial physician, a person in charge of human resources, or other person familiar with interviews, the interview can be conducted effectively. On the other hand, if the person conducting the interview is unfamiliar with interviews, such as an employee's superior, it is often difficult to conduct the interview according to the situation of the person being interviewed.

[0005] The present invention has been made to solve the above problem, and its purpose is to provide an interview minutes generation device and program that can conduct interviews more effectively depending on the situation of the interviewee. [Means for solving the problem]

[0006] One embodiment of the present invention is an interview minutes generation device that includes an acquisition unit that acquires the content of the conversation between the interviewee and the interviewer during an interview that is conducted based on advance answers to advance questions presented in advance of the interview, and a summarization unit that generates summary information that transcribes the acquired conversation content by associating the speaker with the conversation content for each type of conversation content item.

[0007] One embodiment of the present invention is a program for causing a computer to acquire the content of a conversation between an interviewee and an interviewer during an interview that is conducted based on advance answers to pre-questions presented in advance of the interview, and to generate summary information in which the acquired conversation content is converted into text by associating the speaker with the content of the conversation for each type of item of the content of the conversation. [Effects of the Invention]

[0008] According to the present invention, interviews can be conducted more effectively depending on the situation of the person being interviewed. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a diagram illustrating an example of the configuration of an interview support system according to an embodiment of the present invention. [Figure 2] 1 is a diagram illustrating an example of the configuration of an interview support device according to an embodiment of the present invention. [Figure 3] FIG. 2 is a diagram showing an example of the operational flow of the interview support system of this embodiment. [Figure 4] FIG. 10 is a diagram showing an example of the configuration of a pre-question screen according to the present embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of the configuration of a report list screen according to the present embodiment. [Figure 6] FIG. 10 is a diagram showing an example of a recommended topic screen according to the present embodiment. [Figure 7] FIG. 10 is a diagram illustrating an example of an alert response screen according to the present embodiment. [Figure 8] FIG. 2 is a diagram showing an example of the configuration of a meeting recording screen according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0010] [Overall configuration of the interview support system] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. 1 is a diagram showing an example of the configuration of an interview support system 1 according to this embodiment. The interview support system 1 has a configuration in which an interview subject terminal device 10, an interview support server 20, an interview support device 30, and an interviewer terminal device 40 are connected via a network NT.

[0011] In this embodiment, the interview support server 20, the interview support device 30, and the interviewer terminal device 40 are described as being different devices, but this is not limited to this. The interview support server 20, the interview support device 30, and the interviewer terminal device 40 may be the same device that is physically or logically integrated.

[0012] The interview support system 1 is a system that supports an interview between an interviewer U1 (interviewer) and an interviewee U2 (interviewee). In one example of this embodiment, the interviewee U2 is, for example, an employee of a company, and the interviewer U1 is, for example, the supervisor or superior of the interviewee U2.

[0013] The interviewee terminal device 10 is a computer device such as a personal computer, tablet, or smartphone, and is used by the interviewee U2. The interviewee terminal device 10 includes a display unit such as a liquid crystal display, and an operation unit such as a keyboard or touch panel.

[0014] In one example of this embodiment, an interviewee terminal device 10 is distributed to each of a plurality of employees (i.e., interviewees U2). For example, a first interviewee U2-1 uses a first interviewee terminal device 10-1. A second interviewee U2-2 uses a second interviewee terminal device 10-2. Similarly, an nth interviewee U2-n (n is a natural number) uses an nth interviewee terminal device 10-n. In the following description, when the interviewee terminal devices 10-1 to 10-n are not distinguished from one another, they will be collectively referred to as the interviewee terminal device 10.

[0015] The interview support server 20 is configured, for example, as a cloud server, and stores various information in the interview support system 1. For example, the interview support server 20 stores the questions and answers posed to the interviewee U2, records of the interview results between the interviewer U1 and the interviewee U2, and the like.

[0016] The interviewer terminal device 40 is a computer device such as a personal computer, tablet, or smartphone, and is used by the interviewer U1. The interviewer terminal device 40 includes a display unit 41 such as an LCD display, an operation unit 42 such as a keyboard or touch panel, and a sound collection unit 43 such as a microphone. The interviewer terminal device 40 also includes a calculation unit 400 and a storage unit 450. The calculation unit 400 includes, for example, a CPU (central processing unit) and provides various functions based on the programs and data stored in the storage unit 450. The storage unit 450 includes a nonvolatile semiconductor memory and a hard disk drive, and stores programs and data for the operation of the calculation unit 400.

[0017] [Configuration of the interview support device] 2 is a diagram showing an example of the configuration of the interview support device 30 of this embodiment. The interview support device 30 includes a calculation unit 300 and a storage unit 350. The calculation unit 300 includes, for example, a CPU (Central Processing Unit), and provides various functions based on the programs and data stored in the storage unit 350. The storage unit 350 includes a non-volatile semiconductor memory and a hard disk drive, and stores programs and data for the operation of the calculation unit 300.

[0018] The calculation unit 300 has, as its functional units, a response acquisition unit 301, a recommended topic presentation unit 302, an interview audio acquisition unit 303, a summarization unit 304, and a display control unit 305. The functions and operations of the calculation unit 300 will be described with reference to FIG.

[0019] The division of functions between the interview support device 30 and the interviewer terminal device 40 described in this embodiment is an example. For example, some or all of the functions of the calculation unit 300 may be provided by the calculation unit 400 of the interviewer terminal device 40.

[0020] [Operational flow of the interview support system] 3 is a diagram showing an example of the operational flow of the interview support system 1 of this embodiment. The interview support system 1 supports the interviewer U1 on how to proceed with the interview, based on the answers to questions posed to the interviewee U2.

[0021] [Personal survey (pre-questions and pre-answers)] (Step S101) The interview support system 1 sends questions for the personal survey to the interviewee terminal device 10. The interviewee terminal device 10 accepts the answering operation of the interviewee U2 and sends the accepted answer content to the interview support server 20. In the following explanation, the questions in the personal survey for the interviewee U2 are also referred to as pre-questions 11. More specifically, the interviewee terminal device 10 displays a pre-interview question screen P1.

[0022] FIG. 4 is a diagram showing an example of the configuration of the pre-question screen P1 of this embodiment. The pre-question screen P1 includes a pre-question image P11 and a reply send button P12. The pre-question image P11 is composed of a plurality of questions Q from question Q1 to question Qn (question Q4 in the example shown in the figure). The interviewee U2 answers the questions Q displayed on the display unit of the interviewee terminal device 10 one by one. In this example, the answer to question Q can be selected from five levels: "very good (sunny mark)," "good (slightly sunny mark)," "average (cloudy mark)," "bad (slightly rainy mark)," and "very bad (rainy mark)." The worse the weather indicated by the mark, the worse the condition of the interviewee U2.

[0023] The interviewee U2 reads the question Q displayed in the pre-question image P11 and selects (for example, taps) the mark that he / she thinks is closest to his / her own situation from the five-level mark. The interviewee terminal device 10 stores the tapped mark as the answer of the interviewee U2.

[0024] After answering all the questions Q shown in the pre-question image P11, the interviewee U2 operates the answer send button P12. The answer send button P12 is an operation image for finalizing the answer content and sending it to the interview support server 20. When the interviewee terminal device 10 detects an operation on the reply send button P12, it transmits the saved reply content to the interview support server 20 as a reply to the personal survey (that is, a preliminary reply 21).

[0025] (Step S201) Returning to FIG. 3, the interview support server 20 acquires the advance response 21 transmitted from the interviewee terminal device 10 in step S101. (Step S202) The interview support server 20 stores the advance response 21 acquired in step S201 in a storage unit (not shown).

[0026] [Interviews based on the results of individual surveys] Next, we will explain the flow of an interview between interviewer U1 and interviewee U2 based on the results of the personal survey. In this example of the present embodiment, we will explain the case where an interview is conducted with interviewee U2, who has been determined to need an interview as a result of the personal survey.

[0027] The interviewer terminal device 40 displays a report list screen P2 on the display unit. The report list screen P2 is a screen that is referenced when the interviewer U1 extracts interviewees U2. An example of the report list screen P2 is shown in Figure 5.

[0028] FIG. 5 is a diagram showing an example of the configuration of the report list screen P2 of this embodiment. The report list screen P2 includes a search condition field P21 and a search result screen P22. The search condition field P21 is a screen for extracting interviewees U2 by combining search conditions such as the year and month of the personal survey and the alert type indicated by the results of the personal survey. The interviewer U1 enters various search conditions in the search condition field P21 and taps the search button P211. The interview support device 30 instructs the interview support server 20 to extract interviewees U2 who have provided advance responses 21 that match the search conditions entered in the search condition field P21.

[0029] (Step S301) Returning to FIG. 3, the response acquisition unit 301 of the interview support device 30 acquires the preliminary response 21 from the interview support server 20. The interview support device 30 transmits the acquired preliminary response 21 to the interviewer terminal device 40.

[0030] That is, the answer acquisition unit 301 acquires the pre-answers 21 to the pre-questions 11 presented in advance prior to the interview.

[0031] (Step S401) The interviewer terminal device 40 displays the report list screen P2 based on the advance response 21 received from the response acquisition unit 301. The search results screen P22 on the report list screen P2 displays the month and year the individual survey was conducted, the employee name, the individual survey score indicated by the advance response 21, changes in the score over time (for example, compared to the previous month), and the status of any alerts.

[0032] Here, the score of the individual survey is, for example, the value obtained by summing up the points for each type of question Q, which are categorized into five levels, such as "very good," "good," "average," "bad," and "very bad," as mentioned above. The types of questions Q include a work group such as job satisfaction and challenges, an interpersonal group such as problems with interpersonal relationships, and a health group that indicates the state of health. Alert types include an "SOS type" that requires some kind of urgent response, a "human relations type" that indicates problems with human relationships at work or at home, and a "work type" that indicates problems at work.

[0033] The interviewer U1 views the report contents for each employee displayed on the report list screen P2, and selects employees who need to be interviewed as interviewees U2.

[0034] In this embodiment, an example will be described in which the interviewer U1 selects the interviewee U2, but this is not limiting. For example, if the interview support system 1 is operated by a company's human resources department (e.g., the human resources department), the human resources department staff may select the interviewee U2 based on the results of a personal survey. In this case, the human resources department notifies the interviewer U1 to interview the interviewee U2 selected by the human resources department staff. The interviewer U1 refers to the results of the personal survey for the notified interviewee U2.

[0035] Here, when the interviewer U1 conducts an interview with the interviewee U2, he or she may be troubled as to what questions to ask the interviewee U2. Specifically, there may be cases where interviewer U1 is knowledgeable about work such as human resources and interviews, and is able to formulate questions to ask interviewee U2 by looking at the results of the individual survey. However, there may also be cases where interviewer U1 is not necessarily knowledgeable about work such as human resources and interviews. For example, there may be cases where interviewer U1 is not a human resources officer, but is the organizational superior of interviewee U2, and is not familiar with work such as human resources and interviews, and is unable to easily determine what questions or comments to ask interviewee U2 even by looking at the results of the individual survey. In such a case, it is preferable that the interview support system 1 suggests what questions or phrases to ask the interviewee U2 based on the results of the individual survey. The interview support device 30 of this embodiment presents to the interviewer U1, as recommended topics 31, what questions or things to ask the interviewee U2.

[0036] (Step S302) The recommended topic presentation unit 302 of the interview support device 30 generates recommended topics 31 based on the advance response 21 of the interviewee U2 in the personal survey and, if interview summary data exists, the interview summary data. Here, the recommended topic 31 is a topic that is recommended for conversation between the interviewee U2 and the interviewer U1 during the interview before the interview is conducted, based on the obtained pre-answer 21 and, if interview summary data exists, the interview summary data. The recommended topic presenting unit 302 transmits the generated recommended topic 31 to the interviewer terminal device 40 .

[0037] In other words, based on the acquired advance response 21 and, if interview summary data exists, the interview topic presentation unit 302 presents to the interviewer U1 of the interview, before the interview is conducted, a recommended topic 31 which is a topic that is recommended for conversation between the interviewee U2 and the interviewer U1 during the interview.

[0038] (Step S402) The interviewer terminal device 40 displays a screen (recommended topic screen P3) including the recommended topic 31 generated by the recommended topic presentation unit 302.

[0039] 6 is a diagram showing an example of a recommended topic screen P3 of this embodiment. The recommended topic screen P3 includes a recommended topic P31 and a priority display P32. The recommended topic P31 is a display column for the recommended topic 31. The recommended topic P31 shows the contents to be discussed in the interview for each type of topic, such as topics related to work, topics related to health, and topics related to interpersonal relationships.

[0040] That is, before the interview, the interviewer U1 is presented with recommended topics 31, which are topics that are recommended to be discussed during the interview.

[0041] The priority display P32 is an image showing topics that are strongly recommended for conversation during an interview, among the recommended topics 31. In the example shown in the figure, the priority of the conversation is shown in two levels, one with a strong degree of recommendation and one with a weak degree of recommendation, but this is not limiting. For example, the priority of the conversation may be divided into three or more levels. This priority indication P32 is given by the recommended topic presentation unit 302.

[0042] In other words, the recommended topic presentation unit 302 assigns a conversation priority to each of the multiple recommended topics 31 based on the advance response 21 and, if interview summary data exists, the interview summary data, and presents it to the interviewer U1 of the interview. The interview support system 1 configured in this way can enable the interviewer U1 to recognize particularly important topics from among a large number of topics. Therefore, the interviewer U1 can proceed with the interview focusing on the topics that have been assigned the priority indication P32, thereby supporting the progress of the interview by the interviewer U1.

[0043] It is possible that multiple interviews will be conducted between the interviewer U1 and the interviewee U2. For example, when monthly individual surveys are conducted continuously, it may be preferable to conduct interviews continuously if the interviewee U2's pre-answer 21 indicates a worsening trend, a continuing worsening state, or an improvement trend after recovering from the worsening state. In this way, when multiple interviews are conducted with one interviewee U2, it is convenient for the interviewer U1 if the number of interviews, the dates of the interviews, the content of the conversations during the interviews, etc. are managed historically. The interview support system 1 of this embodiment provides a screen (alert response screen P4) for managing the history of interview results.

[0044] 7 is a diagram showing an example of an alert response screen P4 of this embodiment. The alert response screen P4 is a screen that displays past interview results and a history of interactions leading up to the interview for a single interview subject U2. The alert response screen P4 includes an alert response history screen P41, a response content input screen P42, and an upload button P43.

[0045] The alert response history screen P41 is a field that displays the results of past interviews and interactions leading up to the interviews in chronological order. By operating the alert response history screen P41, the interviewer U1 can view the minutes of past interviews.

[0046] That is, the alert response history screen P41 is a screen that displays the minutes of interviews for each interviewee U2 in chronological order of the interview dates.

[0047] The response content input screen P42 is a field for inputting the response content performed by the interviewer U1 during the interview. The upload button P43 is an operation image for uploading interview data, which is data showing the content of the interview result by the interviewer U1, to the interview support device 30.

[0048] Here, the interview data includes audio data (or video data including audio) of the conversation between interviewer U1 and interviewee U2 during the interview, or text data transcribed from the audio. This voice data is collected by the sound collection unit 43 of the interviewer terminal device 40. The interviewer terminal device 40 stores the voice collected by the sound collection unit 43 during the interview in the storage unit 450 as a voice data file. After the interview is completed, the interviewer U1 enters the file name of the audio data file or the text data file transcribed from the audio stored in the memory unit 450 into the file name input field P44 on the alert response screen P4, and taps the upload button P43.

[0049] (Step S403) Returning to Figure 3, when the interviewer terminal device 40 detects a tap operation on the upload button P43, it sends the audio data file with the file name entered in the file name input field P44 or the text data file transcribed from the audio to the interview support device 30.

[0050] (Step S303) The interview audio acquisition unit 303 of the interview support device 30 acquires the audio data file or the text data file transcribed from the audio transmitted from the interviewer terminal device 40 in step S403. As described above, this audio data file contains the audio of the conversation between the interviewee U2 and the interviewer U1 during the interview conducted based on the advance answers 21 to the advance questions 11 presented in advance prior to the interview.

[0051] That is, the interview audio acquisition unit 303 (acquisition unit) acquires the content of the conversation between the interviewee U2 and the interviewer U1 during an interview conducted based on a pre-answer 21 to a pre-question 11 presented in advance prior to the interview.

[0052] (Step S304) The summarizing unit 304 of the interview support device 30 summarizes the content of the conversation contained in the audio data file acquired by the interview audio acquisition unit 303 or the text data file transcribed from the audio. Specifically, the summarizing unit 304 is equipped with a known conversational speech recognition engine and recognizes words, sentences, and speakers in the conversation from sound waveform information contained in the voice data. Based on the recognition results, the summarizing unit 304 generates sentences of the interview conversation in association with the speakers. Furthermore, the summarizing unit 304 analyzes the generated sentences and classifies the sentences by predetermined topic type (for example, work-related topics, health-related topics, interpersonal topics, etc., as described above). The summarizing unit 304 generates the sentences classified by topic type as summary information 32.

[0053] That is, the summarizing unit 304 generates summary information 32 by converting the acquired conversation content into text by associating the speaker with the content of the conversation for each type of item of the content of the conversation.

[0054] (Step S305) The summarizing unit 304 determines whether the recommended topic 31 presented by the recommended topic presentation unit 302 was discussed during the interview. If the summarizing unit 304 determines that the recommended topic 31 was not discussed during the interview, the summarizing unit 304 adds information indicating that the recommended topic 31 was not discussed to the summary information 32.

[0055] (Step S306) The summarizing unit 304 outputs the generated summary information 32 to the interview support server 20. The summarizing unit 304 also outputs the generated summary information 32 to the display control unit 305. The display control unit 305 transmits the summary information 32 to the interviewer terminal device 40. (Step S203) The interview support server 20 receives the summary information 32 sent by the summarizing unit 304 in step S306 and stores it as the interview result.

[0056] (Step S404) The interviewer terminal device 40 receives the summary information 32 generated by the summarizing unit 304 in step S306, and displays the recorded minutes page P5 as the interview result.

[0057] 8 is a diagram showing an example of the configuration of the minutes recording page P5 in this embodiment. The interviewer terminal device 40 displays the minutes recording page P5 as the interview result. Here, the minutes recording page P5 is transcribed summary information 32 as the minutes of the interview.

[0058] That is, the display control unit 305 displays the transcribed summary information 32 as the minutes of the interview on the minutes recording screen P5.

[0059] The minutes recording screen P5 includes a remaining assignments column P51. The remaining assignments column P51 is a column showing the recommended topics 31 that have not been discussed in the interview, as determined by the summarizing unit 304 in step S305.

[0060] That is, the summary information 32 includes a result indicating whether or not the recommended topic 31 was discussed in the interview.

[0061] In addition, the above-mentioned remaining assignments column P51 can also be said to be a column that indicates topics that are recommended for conversation in the next interview based on the results of the current interview. As described above, the remaining assignments column P51 is generated based on the summary information 32. That is, in the summary information 32, topics that are recommended for conversation in the next interview based on the results of the current interview are presented as recommended topics 31.

[0062] The remaining tasks column P51 can also be said to be a column showing whether or not the interviewee U2's speech covered important items according to the content of the preliminary response 21. As described above, the remaining tasks column P51 is generated based on the summary information 32. That is, the summary information 32 includes the result of whether or not important items according to the contents of the preliminary answer 21 were discussed in the speech of the interviewee U2.

[0063] In other words, when conducting multiple interviews with interview subject U2, the interview support device 30 presents to the interviewer U1 as recommended topics 31 topics that were presented as recommended topics 31 in past interviews but have not been discussed.

[0064] The interview support system 1 configured in this way allows the interviewer U1 to reflect on how he or she conducted the interview, and also allows the interviewer U1 to identify the recommended topics 31 that have not yet been discussed. This allows the interviewer U1 to consider what should be discussed in the next interview and conduct a more effective interview. In other words, the interview support system 1 can support the interviewer U1 in progressing the interview.

[0065] 8, the minutes recording page P5 may include a homework / next action field P52 in addition to the results of the exchanges between the interviewee U2 and the interviewer U1 leading up to the interview. The homework / next action field P52 indicates the schedule for the next interview.

[0066] That is, the minutes recording screen P5 may display, in chronological order, the results of the exchanges between the interviewee U2 and the interviewer U1 up until the interview is conducted, and the schedule for the next interview. The interview support system 1 configured in this way allows the interviewer U1 to consider what should be discussed in the next interview and thereafter, thereby enabling more effective interviews. In other words, the interview support system 1 can support the interviewer U1 in progressing the interview.

[0067] [Multiple interviews] As described above, there are cases where an interview between the interviewer U1 and the interviewee U2 is conducted continuously over multiple sessions. In this case, the above-described steps S101 to S404 are repeatedly executed. In this case, summary information 32, which is the minutes of the interview, is generated for each interview.

[0068] In this case, the display control unit 305 is configured to display the transcribed summary information 32 as minutes of the interview on the minutes recording screen P5 in chronological order of the interview dates for each interviewee U2.

[0069] In addition, when multiple interviews are conducted with a certain interviewee U2, the recommended topic presentation unit 302 may be configured to present a summary of the content of the conversations in past interviews to the interviewer U1 as a recommended topic 31.

[0070] [Summary of the embodiment] As described above, in the interview support system 1, the interview support device 30 presents recommended topics 31 to the interviewer U1 based on the advance answers 21 obtained as a result of the individual survey. In other words, the interview support device 30 functions as an interview topic providing device. According to the interview support system 1 configured in this manner, during an interview conducted by the interviewer U1, conversation can be held on more appropriate topics depending on the situation of the interviewee U2, allowing the interview to be conducted more effectively.

[0071] The interview support device 30 also detects topics that were presented as recommended topics 31 but were not taken up by the interviewer U1 as topics for the interview due to reasons such as lack of time or low interview skills, and presents the topics to the interviewer U1. The interview support system 1 configured in this manner enables more effective interviews for the interviewee U2, as well as making effective use of interview time and improving the interview skills of the interviewer U1.

[0072] The interview support device 30 also functions as an interview minutes generation device that generates minutes by converting the voice data of the interview into text. The interview support system 1 configured in this way can reduce the time and effort required for the interviewer U1 to write up minutes. Furthermore, since arbitrary notes by the interviewer U1 can be eliminated from the minutes of interviews, for example, a company's human resources department can objectively understand what kind of interviews the interviewer U1 is conducting. Therefore, for example, if the interviewer U1 is unfamiliar with interviews, it becomes possible to extract issues regarding how to conduct the interview from the content of the generated minutes and provide appropriate training to the interviewer U1.

[0073] Although the embodiments of the present invention have been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and appropriate modifications can be made without departing from the spirit of the present invention. The configurations described in the above-described embodiments may be combined.

[0074] Each unit included in each device in the above-described embodiments may be realized by dedicated hardware, or may be realized by a memory and a microprocessor.

[0075] In addition, each part of each device may be composed of a memory and a CPU (central processing unit), and the functions of each part of each device may be realized by loading a program into memory and executing it.

[0076] In addition, a program for realizing the functions of each unit of each device may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read into a computer system and executed to perform processing by each unit of the control unit. Note that the term "computer system" here includes hardware such as an OS and peripheral devices.

[0077] Furthermore, if a WWW system is used, the "computer system" also includes the homepage provision environment (or display environment). "Computer-readable recording media" refers to portable media such as flexible disks, optical magnetic disks, ROMs, and CD-ROMs, as well as storage devices such as hard disks built into computer systems. Furthermore, "computer-readable recording media" also includes devices that dynamically store programs for a short period of time, such as communication lines used when transmitting programs over networks like the Internet or over communication lines like telephone lines, and devices that store programs for a fixed period of time, such as volatile memory within computer systems that serve as servers or clients. Furthermore, the programs may be programs that implement some of the aforementioned functions, or may be programs that can realize the aforementioned functions in combination with programs already stored in the computer system. [Explanation of symbols]

[0078] 1...interview support system, 10...interviewee terminal device, 11...pre-question, 20...interview support server, 30...interview support device, 300...computing unit, 301...answer acquisition unit, 302...recommended topic presentation unit, 303...interview voice acquisition unit, 304...summarizing unit, 305...display control unit, 350...storage unit, 40...interviewer terminal device, 400...computing unit, 450...storage unit

Claims

1. an acquisition unit that acquires the content of a conversation between an interviewee and an interviewer in an interview that is conducted based on advance answers to advance questions that are presented in advance prior to the interview; a summarizing unit that converts the acquired conversation content into text summary information by associating the speaker with the content of the conversation for each type of item of the content of the conversation; An interview minutes generation device comprising:

2. A display control unit that displays the transcribed summary information on a minutes recording screen as minutes of the interviews for each interviewee in chronological order of the interview dates. The interview minutes generating device according to claim 1 , further comprising:

3. The interviewer is presented with recommended topics, which are topics recommended to be discussed in the interview, before the interview is conducted; The summary information includes a result of whether or not the recommended topic was discussed in the interview. The interview minutes generating device according to claim 1 .

4. The summary information includes recommended topics to be discussed in the next interview based on the results of the current interview. The interview minutes generating device according to claim 1 .

5. The summary information includes a result of whether or not the important items corresponding to the contents of the preliminary answers were discussed in the speech of the interviewee. The interview minutes generating device according to claim 1 .

6. The minutes recording screen displays the results of the exchanges between the interviewee and the interviewer up until the interview and the schedule for the next interview in chronological order. The interview minutes generating device according to claim 2 .

7. On the computer, Acquiring the contents of a conversation between an interviewee and an interviewer in an interview conducted based on advance answers to advance questions presented in advance prior to the interview; generating summary information by converting the acquired conversation content into text by associating the speaker with the content of the conversation for each type of item of the content of the conversation; A program to execute.

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