Toll collection determination device, toll collection determination method, and program

Abstract

To provide a technology for collecting a charge for the use of equipment installed in a store.SOLUTION: An aspect of the present disclosure relates to a fee collection determination device including a position information acquisition unit configured to acquire position information indicating a position of a customer in a store, a transaction information acquisition unit configured to acquire transaction information of a product or service in the store, and a collection processing unit configured to determine whether to collect a facility usage fee from the customer who has used a facility of the store based on the position information and the transaction information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a toll collection determination device, a toll collection determination method, and a program. [Background technology]

[0002] Some convenience stores have various facilities for customers, such as restrooms, eating spaces, lounges, etc. These facilities are basically installed for the use of customers who have made purchases at the store.

[0003] The installation and maintenance costs of such equipment are borne by the store. However, the use of these facilities is not limited to customers who have made a purchase, and they may also be used by customers who have not made a purchase at the store. This use by customers who have not made a purchase at the store, i.e., free riding, may prevent the use of the facilities by customers who have made a purchase, which the store would like to use, and may also make it difficult to recover the installation and maintenance costs. Conventionally, technologies have been proposed for prioritizing the use of facilities to specific users designated by the store, etc. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2003-256895 Summary of the Invention [Problem to be solved by the invention]

[0005] In view of the above problems, an object of the present disclosure is to provide a technology that can collect fees for the use of equipment installed in a store. [Means for solving the problem]

[0006] One aspect of the present disclosure relates to a fee collection determination device having a location information acquisition unit that acquires location information indicating the location of a customer in a store, a transaction information acquisition unit that acquires transaction information for goods or services in the store, and a collection processing unit that determines whether to collect a facility usage fee from a customer who uses the facility of the store based on the location information and the transaction information.

[0007] In one embodiment, the location information may be generated based on the location of the customer's mobile terminal acquired by a radio that receives a beacon signal connected to the location information acquisition unit.

[0008] In one embodiment, the location information may be generated based on an image of the customer captured by a camera connected to the location information capture unit.

[0009] In one embodiment, the transaction information may be generated by a payment terminal at the store.

[0010] In one embodiment, the collection processing unit may determine whether the customer was in an area where the equipment was installed based on the location information.

[0011] In one embodiment, the collection processing unit may further determine, based on the transaction information, whether the customer determined to be in the installation area purchased a product or service.

[0012] In one embodiment, the collection processing unit may perform a process of provisionally collecting the facility usage fee from the customer when it is determined that the customer is in an area where the facility is installed.

[0013] In one embodiment, the collection processing unit may perform processing to collect the facility usage fee from the customer when it is determined that the customer has not purchased a product or service.

[0014] In one embodiment, the collection processing unit may invalidate the process of provisionally collecting the facility usage fee from the customer when it is determined that the customer has purchased a product or service.

[0015] In one embodiment, when the collection processing unit determines that a facility usage fee should be collected from the customer, the collection processing unit may collect the facility usage fee from the wallet of the customer.

[0016] In one embodiment, the wallet is a wallet application stored on the customer's mobile device, and the customer's wallet information may be obtained from the wallet application stored on the customer's mobile device by a wallet reader installed at the store's entrance / exit.

[0017] In one embodiment, the location information acquisition unit may store the customer's location information in association with the customer's wallet information.

[0018] In one embodiment, when it is determined that a facility usage fee should be collected from the customer, the collection processing unit may notify a mobile terminal of the customer that the facility usage fee will be collected.

[0019] In one embodiment, the collection processing unit may determine whether to collect the facility usage fee from the customer during a period in which it is determined that the customer is staying at the store based on the location information acquired by the location information acquisition unit.

[0020] Another aspect of the present disclosure relates to a fee collection determination method in which one or more computers acquire location information indicating the location of a customer in a store, acquire transaction information for a product or service in the store, and determine whether to collect a facility usage fee from a customer who uses the facility of the store based on the location information and the transaction information.

[0021] Another aspect of the present disclosure relates to a program that causes one or more computers to perform the following operations: acquire location information indicating the location of a customer in a store; acquire transaction information for a product or service in the store; and determine, based on the location information and the transaction information, whether to collect facility usage fees from customers who use the facilities of the store. [Effects of the Invention]

[0022] According to the present disclosure, it is possible to provide a technology that can collect fees for the use of equipment installed in a store. [Brief explanation of the drawings]

[0023] [Figure 1] FIG. 1 is a schematic diagram illustrating a store according to one embodiment of the present disclosure. [Figure 2] FIG. 2 is a diagram illustrating a fee collection determination device according to an embodiment of the present disclosure. [Figure 3] FIG. 3 is a block diagram illustrating a configuration of a fee collection determination device according to an embodiment of the present disclosure. [Figure 4] FIG. 4 is a schematic diagram illustrating sections within a store according to one embodiment of the present disclosure. [Figure 5] FIG. 5 is a diagram illustrating location information according to one embodiment of the present disclosure. [Figure 6] FIG. 6 is a diagram illustrating transaction information according to one embodiment of the present disclosure. [Figure 7] FIG. 7 is a flowchart illustrating a fee collection determination process according to an embodiment of the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0024] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings.

[0025] In the following embodiment, a fee collection determination device for appropriately collecting facility usage fees for facilities in a store from users is disclosed.

[0026] [Summary] In the following embodiment, the fee collection determination device 100 determines whether a customer has used the equipment 20 of the store 10 based on location information indicating the location of the customer detected in the store 10. The fee collection determination device 100 then acquires transaction information for goods or services at the store 10, and when it determines that the customer has used the equipment 20 of the store 10, it determines whether the customer has purchased goods or services at the store 10 based on the acquired transaction information. If the customer has purchased goods or services, the fee collection determination device 100 determines that it is not necessary to collect a facility usage fee from the customer. On the other hand, if the customer has not purchased goods or services, the fee collection determination device 100 determines that a facility usage fee should be collected from the customer. That is, as shown in FIG. 1 , the fee collection determination device 100 determines whether to collect a facility usage fee from a customer who has used the equipment 20 of the store 10 based on location information and transaction information.

[0027] For example, as shown in Fig. 2, a store 10 is equipped with a toilet 20_1, a lounge 20_2, wireless devices 30_1 to 30_5, and a payment terminal 40. The store 10 may be a convenience store, a supermarket, or the like. When a customer enters the store 10, the customer's location can be measured by wireless communication between a smartphone carried by the customer and the wireless devices 30_1 to 30_5. Therefore, when the customer uses facilities 20 such as the toilet 20_1 or the lounge 20_2 installed in the store 10, the fee collection determination device 100 can determine that the customer has used the toilet 20_1 or the lounge 20_2 based on the measured location of the customer.

[0028] When it is determined that a customer has used the facility 20, the fee collection determination device 100 refers to the transaction information of the store 10 created from the payment history of the payment terminal 40, and determines whether the customer determined to have used the facility 20 in the store 10 has purchased a product or service at the store 10. If the customer has purchased a product or service at the store 10, the fee collection determination device 100 determines that the customer's use of the facility 20 was not a free ride, and that a facility usage fee does not need to be charged to the customer. On the other hand, if the customer has not purchased a product or service at the store 10, the fee collection determination device 100 determines that the customer's use of the facility 20 was a free ride, and that a facility usage fee should be charged to the customer.

[0029] This allows a determination to be made as to whether a facility usage fee should be collected from a customer who uses the facility 20 within the store 10 depending on whether the customer purchased a product or service at the store 10, and the fee for the use of the facility 20 can be collected.

[0030] Here, the toll collection determination device 100 may have, for example, a hardware configuration as shown in Fig. 3. That is, the toll collection determination device 100 has an interface device 101, a storage device 102, a memory device 103, a processor 104, a user interface (UI) device 105, and a communication device 106, which are interconnected via a bus B.

[0031] The programs and / or data that realize the various functions and processes in the fee collection determination device 100 are downloaded to the storage device 102 or memory device 103 via the interface device 101 from an external device and / or a network.

[0032] The storage device 102 is realized by a non-volatile memory or the like, and stores installed or downloaded programs or data (for example, files, etc.).

[0033] The memory device 103 is realized by a random access memory, a static memory, or the like, and when a program or instruction is activated, reads and stores the program, instruction, data, or the like from the storage device 102. The storage device 102, the memory device 103, and the removable storage medium may be collectively referred to as a non-transitory storage medium.

[0034] The processor 104 may be realized by one or more central processing units (CPUs), graphics processing units (GPUs), processing circuitry, etc., each of which may be configured with one or more processor cores, and executes various functions and processes of the fee collection determination device 100 in accordance with programs, instructions, data such as parameters required to execute the programs or instructions, etc., stored in the memory device 103. The processor 104 has a location information acquisition unit 110, a transaction information acquisition unit 120, and a collection processing unit 130, which will be described later.

[0035] The user interface (UI) device 105 may be composed of input devices such as a keyboard, mouse, camera, microphone, etc., output devices such as a display, speaker, headset, printer, etc., and input / output devices such as a touch panel, and realizes an interface between the user and the toll collection determination device 100. For example, the user may operate the toll collection determination device 100 by operating a GUI (Graphical User Interface) displayed on a display or touch panel using a keyboard, mouse, etc.

[0036] The communication device 106 is realized by various communication circuits that execute wired and / or wireless communication processing with external devices, the Internet, a LAN (Local Area Network), a cellular network, or other communication networks.

[0037] However, the above-described hardware configuration is merely an example, and the fee collection determination device 100 according to the present disclosure may be realized by any other appropriate hardware configuration.

[0038] [Fee collection determination device] A fee collection determination device 100 according to one embodiment of the present disclosure will be described. As shown in Fig. 3, the fee collection determination device 100 includes a location information acquisition unit 110, a transaction information acquisition unit 120, and a collection processing unit 130. The fee collection determination device 100 is a computer device controlled by a processor 104, and can be installed within the store 10. For example, as shown in the figure, one or more functional units of the location information acquisition unit 110, the transaction information acquisition unit 120, and the collection processing unit 130 are realized by one or more processors 104 executing one or more programs or instructions.

[0039] The location information acquisition unit 110 acquires location information indicating the location of a customer in the store 10. The location of a customer in the store 10 can be determined, for example, by one or more wireless devices 30_1 to 30_5 that transmit beacon signals themselves and receive beacon signals transmitted from mobile devices such as smartphones of customers that have received the beacon signals. The location information acquisition unit 110 is communicatively connected to these wireless devices 30_1 to 30_5, collects beacon signals received from the mobile devices of customers in the store 10 by the wireless devices 30_1 to 30_5, and determines the location of the customer based on the collected beacon signals from the mobile devices. The location information acquisition unit 110 receives signals from the wireless devices 30_1 to 30_5 via the communication device 106 and processes the received information to obtain the location of the mobile device such as a smartphone of the customer.

[0040] Note that the positioning of a customer according to the present disclosure is not necessarily limited to using beacon signals from the wireless devices 30_1 to 30_5, but may be performed based on images of the customer captured by one or more cameras installed in the store 10. When images of the inside of the store 10 are acquired from each camera, the location information acquisition unit 110 may identify the location of the customer based on the image of the customer captured in the acquired images. In this case, the image of the customer may be associated with the customer's mobile terminal by the customer holding their mobile terminal over a wallet reader 50 installed at an entrance or exit of the store 10.

[0041] Here, the location of a customer within the store 10 may be indicated, for example, by a section into which the store 10 is divided. Specifically, as shown in FIG. 4, the store 10 is divided into sections Z11 to Z46, and the location of a customer can be indicated by any of the sections Z11 to Z46. In the illustrated embodiment, a toilet 20_1 is installed in section Z16, and a lounge 20_2 is installed in section Z46. Therefore, when it is confirmed that a customer is in section Z16 or Z46, it can be determined that the customer is in an area where a facility 20 such as the toilet 20_1 or the lounge 20_2 is installed. The location information acquisition unit 110 accepts the setting of the divided sections in advance. The number of divided sections can be changed as appropriate and can be made suitable for the layout of the store 10 in which the fee collection determination device 100 is installed. The facilities corresponding to specific sections are set in advance.

[0042] For example, the location information acquiring unit 110 may store the location of each customer in the storage device 102 using location information having a data structure as shown in Fig. 5, without being limited thereto. The location information shown in the figure stores the terminal ID and section of the mobile terminal of each customer detected by the wireless devices 30_1 to 30_5 at each time.

[0043] In the illustrated location information, the information that terminal IDs "X001", "X002", "X003", etc. were detected in sections "Z41", "Z25", "Z22", etc., respectively, at "XX / YY / 2024 14:23:00", and that terminal IDs "X002", "X003", "X004", etc. were detected in sections "Z16", "Z22", "Z42", etc., respectively, at "XX / YY / 2024 14:23:05", are stored in the storage device 102. Note that in the illustrated location information, customer mobile terminals and their locations are detected every 5 seconds, but the present disclosure is not limited to this, and any other appropriate time interval may be used.

[0044] The transaction information acquisition unit 120 acquires transaction information for products or services at the store 10. Specifically, the transaction information acquisition unit 120 stores a payment history of customers' purchases of products or services at the store 10 as transaction information in the storage device 102. Such transaction information can be generated by the payment terminal 40 at the store 10.

[0045] For example, the transaction information acquisition unit 120 may store the payment history at the store 10 in the storage device 102 as transaction information having a data structure such as that shown in Fig. 6, without being limited thereto. The transaction information shown in the figure stores, for each transaction settled at the payment terminal 40, the time the transaction was made, the terminal ID, and the purchase amount.

[0046] In the illustrated transaction information, the information stored in the storage device 102 includes information such as that terminal ID "X003" purchased a product or service for a purchase amount of "P001" at "XX / YY / 2024 14:23:00," and that terminal ID "X002" purchased a product or service for a purchase amount of "P002" at "XX / YY / 2024 14:25:10." Note that, in the illustrated transaction information, the time, terminal ID, and purchase amount are set as data items, but the present disclosure is not limited to this, and any other appropriate data items may be set.

[0047] The collection processing unit 130 determines whether to collect a facility usage fee from a customer who uses the facility 20 in the store 10 based on the location information and the transaction information. Specifically, the collection processing unit 130 first determines whether the customer was in the installation area of ​​the facility 20 based on the location information. For example, in the store 10 shown in FIG. 4, the installation areas of the facility 20 are "Z16" and "Z46," and the collection processing unit 130 determines whether the customer was in the installation area "Z16" and / or "Z46" by referring to the location information.

[0048] 5, the collection processing unit 130 checks whether a mobile terminal has been detected in the section "Z16" and / or "Z46," and if a mobile terminal that was in the section "Z16" and / or "Z46" is detected, the collection processing unit 130 identifies the terminal ID of the detected mobile terminal. With the location information shown in the figure, the collection processing unit 130 can confirm that the terminal IDs "X002" and "X045" were in "Z16," i.e., the customers with the terminal IDs "X002" and "X045" used the restroom 20_1, and that the terminal ID "X062" was in "Z46," i.e., the customer with the terminal ID "X062" used the lounge 20_2.

[0049] The collection processing unit 130 then further determines, based on the transaction information, whether the customers determined to be in the installation area purchased a product or service. For example, when it is determined, based on the location information, that customers with terminal IDs "X002", "X045", and "X062" used the facility 20, the collection processing unit 130 refers to the transaction information to determine whether the customers with terminal IDs "X002", "X045", and "X062" purchased a product or service at the store 10.

[0050] 6, the collection processing unit 130 can confirm that customers with terminal IDs "X002" and "X045" purchased products or services at the store 10 for purchase amounts of "P002" and "P010," respectively, and determines that the use of the facility 20 by these customers is appropriate and that no facility usage fee will be collected from these customers. On the other hand, the transaction history of the customer with terminal ID "X062" at the store 10 cannot be confirmed, and determines that the use of the facility 20 by this customer is inappropriate and that a facility usage fee will be collected from this customer.

[0051] Here, when collecting the facility usage fee from the customer with terminal ID "X062," for example, the collection processing unit 130 may collect the facility usage fee from the customer's wallet. Such a wallet may be realized by a wallet application installed on a mobile terminal. Wallet information of such a customer may be obtained from the customer's mobile terminal by a wallet reader 50 installed at the entrance or exit of the store 10. For example, if the store 10 is an unmanned store, a customer typically enters the store 10 by holding their mobile terminal over a wallet reader 50 installed at the entrance or exit of the store 10.

[0052] In this case, the location information acquisition unit 110 may store the location information of the customer in association with the wallet information of the customer. Specifically, a data item of "wallet information" may be added to the location information shown in Fig. 5, and the "wallet information" read by the wallet reader 50 from each customer's mobile terminal may be stored in this data item. In this way, when the collection processing unit 130 determines that the facility usage fee should be collected from the customer, it can collect the facility usage fee from the customer's wallet.

[0053] Furthermore, when it is determined that a facility usage fee should be collected from a customer, the collection processing unit 130 may notify the customer's mobile terminal that the facility usage fee will be collected. For example, when it is determined that a facility usage fee should be collected from a customer who has used the facility 20 in the store 10, the collection processing unit 130 may send a message to the customer's mobile terminal informing the customer that the facility usage fee will be collected before collecting the facility usage fee from the customer's wallet or the like. This makes it possible to prevent the facility usage fee from being collected from the customer's wallet without the customer's knowledge.

[0054] For example, if the store 10 is a staffed store and an electronic lock is installed at the entrance / exit of the store 10, when the collection processing unit 130 determines to collect the facility usage fee from the customer based on the customer's location information and transaction information as described above, it activates the electronic lock to lock and close the entrance / exit door. The customer may be prevented from leaving the store 10. Alternatively, the collection processing unit 130 may prompt the customer to settle the facility usage fee on their mobile device or notify a store clerk that a customer who has not settled the facility usage fee is leaving the store. On the other hand, when the store 10 is an unmanned store, when the collection processing unit 130 determines to collect the facility usage fee from the customer, it may collect the facility usage fee from the customer's wallet.

[0055] Furthermore, the collection processing unit 130 may notify customers who visit the store in advance that a facility usage fee will be collected if they use the facility 20 in the store 10 without purchasing any goods or services at the store 10. For example, the collection processing unit 130 may send a message to the mobile terminal of a customer who visits the store 10 in advance, informing the customer that a facility usage fee may be collected if the customer uses the facility 20 without purchasing any goods or services. This allows the customer to know before using the facility 20 that a facility usage fee may be collected for using the facility 20 in the store 10.

[0056] The collection processing unit 130 may also determine whether to collect a facility usage fee from a customer during a period determined to be a customer's stay in the store based on the location information acquired by the location information acquisition unit 110. That is, the collection processing unit 130 may identify the customer's stay period from when the customer enters the store 10 until when the customer leaves the store based on the location information, and determine whether to collect a facility usage fee for that stay period. For example, when each customer registered in location information at a certain time disappears from the location information at the next time, i.e., when the customer leaves the store 10, the collection processing unit 130 may identify the stay period as the period from when the customer first appeared in the location information to when the customer was last recorded in the location information as the stay period in the store 10. The collection processing unit 130 may determine whether the customer was in the installation area of ​​the facility 20 based on the location information during each customer's stay period, and if it is determined that the customer was in the installation area of ​​the facility 20, determine whether the customer purchased a product or service based on the transaction information.

[0057] In addition, the determination that a facility has been used may be made based on location information when it is detected that a customer has stayed in the area where the facility is located for a predetermined period of time or more.

[0058] Furthermore, when the collection processing unit 130 determines that a customer is in the installation area of ​​the facility 20, it may perform a process of provisionally collecting the facility usage fee from the customer. That is, when the collection processing unit 130 detects that a customer is in the installation area of ​​the facility 20 based on the location information, it may provisionally collect the facility usage fee from the customer without referring to the transaction information to determine whether the customer has purchased a product or service. Provisional collection here may mean temporarily collecting the facility usage fee from the customer's wallet and then refunding the collected facility usage fee, or may mean notifying the customer that the facility usage fee will be collected from their wallet.

[0059] After provisionally collecting the facility usage fee, if the collection processing unit 130 determines that the customer has not purchased a product or service, it may perform processing to collect the facility usage fee from the customer. In other words, if the collection processing unit 130 determines that the customer has purchased a product or service, it invalidates the processing of provisionally collecting the facility usage fee from the customer.

[0060] Specifically, the collection processing unit 130 determines that a customer has used the facility 20 based on the location information, collects a facility usage fee from the customer, and then refunds the collected facility usage fee if the customer purchases a product or service. On the other hand, if the customer does not purchase a product or service, the collection processing unit 130 does not refund the provisionally collected facility usage fee, but instead applies it to collecting the facility usage fee.

[0061] According to the fee collection determination device 100 described above, it is possible to determine whether to collect a facility usage fee from a customer who uses the facility 20 in the store 10 depending on whether the customer has purchased a product or service at the store 10, and to collect a fee for the use of the facility 20.

[0062] [Fee collection determination process] Next, a toll collection determination process according to an embodiment of the present disclosure will be described. The toll collection determination process can be realized by the toll collection determination device 100, more specifically, by the processor 104 of the toll collection determination device 100 executing a program stored in the memory device 103. Figure 7 is a flowchart showing the toll collection determination process according to an embodiment of the present disclosure.

[0063] In step S101, the fee collection determination device 100 acquires location information indicating the location of customers in the store 10. Specifically, the location of each customer who visits the store 10 is measured by a wireless device 30 and / or a camera installed in the store 10, and the measured location of each customer is stored as location information in a data structure such as that shown in FIG.

[0064] For example, the store 10 may be divided into multiple sections, and the location of a customer within the store 10 may be indicated by the section in which the customer is located. Then, when it is determined that a customer is present in a section in the store 10 where a piece of equipment 20 is installed, it may be determined that the customer is using the equipment 20.

[0065] In step S102, the fee collection determination device 100 acquires transaction information for goods or services at the store 10. Specifically, the fee collection determination device 100 collects payment histories of payments made at each payment terminal 40 installed in the store 10, and creates transaction information based on the collected payment histories. For example, the transaction information has a data structure as shown in Fig. 6, and values ​​are entered into each data item of the transaction information based on the collected payment histories.

[0066] In step S103, the fee collection determination device 100 determines, based on the location information and the transaction information, whether to collect a facility usage fee from a customer who used the facility 20 in the store 10. Specifically, the fee collection determination device 100 first determines, based on the location information, whether the customer was in the installation area of ​​the facility 20. If it is determined that the customer was in the installation area of ​​the facility 20, the fee collection determination device 100 further determines, based on the transaction information, whether the customer who was determined to be in the installation area purchased a product or service.

[0067] For example, if a customer in the installation area of ​​the equipment 20 purchases a product or service at the store 10, the fee collection determination device 100 determines that no equipment usage fee will be collected (S103: NO), and terminates the fee collection determination process.

[0068] On the other hand, if the customer in the installation area of ​​the facility 20 did not purchase any goods or services at the store 10, the fee collection determination device 100 determines that the facility usage fee should be collected (S103: YES), and proceeds to step S104.

[0069] In step S104, the fee collection determination device 100 collects the facility usage fee from the customer. Specifically, the facility usage fee may be debited from the customer's wallet. For example, such a wallet may be realized by a wallet application installed on the customer's mobile terminal. Wallet information for each customer may be acquired from the customer's mobile terminal by a wallet reader 50 installed at the entrance or exit of the store 10. The fee collection determination device 100 may store the customer's location information and transaction information in the storage device 102 in association with the acquired wallet information. Then, when the fee collection determination device 100 determines that the facility usage fee should be collected from the customer, the fee collection determination device 100 may collect the facility usage fee from the customer's wallet.

[0070] According to the fee collection determination process described above, it is possible to determine whether to collect a facility usage fee from a customer who uses equipment 20 within store 10 depending on whether the customer has purchased a product or service at store 10, and then collect a fee for the use of equipment 20.

[0071] Although the examples of the present disclosure have been described in detail above, the present disclosure is not limited to the specific embodiments described above, and various modifications and variations are possible within the scope of the gist of the present disclosure as set forth in the claims. [Explanation of symbols]

[0072] 10 stores 20 Equipment 30 Radio 40 Payment terminals 50 Wallet Reader 100 Toll collection determination device 110 Location information acquisition unit 120 Transaction Information Acquisition Department 130 Collection Department

Claims

1. a location information acquisition unit that acquires location information indicating the location of a customer in a store; a transaction information acquisition unit that acquires transaction information for goods or services at the store; a collection processing unit that determines whether to collect a facility usage fee from a customer who uses the facility of the store based on the location information and the transaction information; A fee collection determination device having the above.

2. The fee collection determination device according to claim 1 , wherein the location information is generated based on the location of the customer's mobile terminal acquired by a wireless device that receives a beacon signal and is connected to the location information acquisition unit.

3. The fee collection determination device according to claim 1 , wherein the location information is generated based on an image of the customer captured by a camera connected to the location information acquisition unit.

4. The fee collection determination device according to claim 1 , wherein the transaction information is generated by a payment terminal of the store.

5. The fee collection determination device according to claim 1 , wherein the collection processing unit determines whether the customer is in an area where the facility is installed based on the location information.

6. The fee collection determination device according to claim 5 , wherein the collection processing unit determines whether the customer determined to have been in the installation area purchased a product or service, further based on the transaction information.

7. The fee collection determination device according to claim 1 , wherein the collection processing unit performs a process of provisionally collecting a facility usage fee from the customer when it is determined that the customer is in an area where the facility is installed.

8. The fee collection determination device according to claim 7 , wherein the collection processing unit performs processing to collect the facility usage fee from the customer when it is determined that the customer has not purchased a product or service.

9. The fee collection determination device according to claim 7 , wherein the collection processing unit invalidates a process of provisionally collecting the facility usage fee from the customer when it is determined that the customer has purchased a product or service.

10. The fee collection determination device according to claim 1 , wherein the collection processing unit, when determining that a facility usage fee should be collected from the customer, collects the facility usage fee from the customer's wallet.

11. the wallet is a wallet application stored on the customer's mobile device; The fee collection determination device according to claim 10, wherein the customer's wallet information is acquired from a wallet application stored on the customer's mobile terminal by a wallet reader installed at an entrance / exit of the store.

12. The fee collection determination device according to claim 11 , wherein the location information acquisition unit stores the location information of the customer in association with wallet information of the customer.

13. The fee collection determination device according to claim 1 , wherein, when the collection processing unit determines that the facility usage fee should be collected from the customer, the collection processing unit notifies the customer's mobile terminal that the facility usage fee will be collected.

14. The fee collection determination device according to claim 1, wherein the collection processing unit determines whether to collect the facility usage fee from the customer during a period in which it is determined that the customer is staying at the store based on the location information acquired by the location information acquisition unit.

15. acquiring location information indicating a location of a customer in a store; Acquiring transaction information for goods or services at the store; determining whether to collect a facility usage fee from a customer who uses the facility of the store based on the location information and the transaction information; A fee collection determination method, wherein the above is executed by one or more computers.

16. acquiring location information indicating a location of a customer in a store; Acquiring transaction information for goods or services at the store; determining whether to collect a facility usage fee from a customer who uses the facility of the store based on the location information and the transaction information; A program that causes one or more computers to execute the following.

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