Reservation management system

Abstract

To provide a system for managing the reservation state or use state of a structure by using the pattern of impedance acquired by a sensor.SOLUTION: The reservation management system includes a structure that can be a reservation target. The structure comprises a sensor for measuring an impedance caused by an interaction between the structure and a user utilizing the structure. The reservation management system is configured to execute interference determination for determining whether or not the structure and the user interfere with each other based on the pattern of the impedance, and acquire and update status information indicating a usage status of the structure based on at least a result of the interference determination and reservation information related to the structure.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] TECHNICAL FIELD The present disclosure relates to a system for managing reservations for reservable structures. [Background technology]

[0002] Patent Document 1 discloses a technology related to a sensor that can efficiently identify various actions of a user using a structure based on changes in impedance. The sensor acquires the impedance pattern of the structure by a swept frequency capacitive sensing method. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2022-150535 Summary of the Invention [Problem to be solved by the invention]

[0004] Patent Document 1 does not mention the viewpoint of utilizing the impedance pattern acquired by the sensor in a system for managing reservations for structures.

[0005] One object of the present disclosure is to provide a system that uses impedance patterns acquired by sensors to manage the reservation status and usage status of a structure. [Means for solving the problem]

[0006] The first aspect relates to a reservation management system. The reservation management system is a system that manages the structures that can be reserved, One or more processors Equipped with. The structure is The structure is provided with a sensor for measuring impedance caused by interference between the structure and a user using the structure. One or more processors may: Execute an interference determination to determine whether or not the structure and the user are interfering with each other based on the impedance pattern; Acquire and update status information indicating the utilization status of the structure based on at least the result of the collision detection and reservation information regarding the structure. It is configured as follows. [Effects of the Invention]

[0007] According to a first aspect, the reservation management system determines whether or not a structure and a user are interfering with each other based on an impedance pattern, and acquires and updates status information based at least on the result of the interference determination and reservation information related to the structure. This makes it possible to acquire and update the status information of the structure flexibly and precisely depending on the situation, such as whether or not there is a reservation for the structure or whether or not there is interference. [Brief explanation of the drawings]

[0008] [Figure 1] FIG. 1 is a schematic diagram showing an overview of a reservation management system. [Figure 2] 2A and 2B are schematic diagrams for explaining the configuration of a sensor unit and the principle of measuring impedance. [Figure 3] 10 is a flowchart showing the flow of processing in the reservation management system when the user is not identified. [Figure 4] 10A and 10B are diagrams illustrating examples of screen displays displayed on an output device as a result of processing by the reservation management system. [Figure 5] 10 is a flowchart showing a part of a process when the reservation management system identifies a user. [Figure 6] FIG. 1 is a block diagram illustrating an example of the configuration of a reservation management system. DETAILED DESCRIPTION OF THE INVENTION

[0009] Embodiments of the present disclosure will be described with reference to the accompanying drawings.

[0010] Consider a "structure" that can be reserved. Examples of structures include a desk, a lounge chair, a computer, a tablet, etc. The reservation management system 1 is configured to manage the reservations and usage status of such structures. In the following, a desk 100, a typical example of a structure, will be described as a reservation target of the reservation management system 1. The desk 100 is an example of a structure that can be reserved, and the reservation management system 1 can also be applied to other types of structures.

[0011] 1. Reservation Management System 1-1.Basic configuration 1 is a schematic diagram showing an overview of a reservation management system 1. The reservation management system 1 includes a desk 100 that can be reserved, and a management device 200 that manages the reservations and usage status of the desk 100. The desk 100 includes a control device 110, a sensor unit 130, and a communication device 120.

[0012] In principle, the desk 100 is used after reservation. The reserving person R, for example, inputs reservation information RVI into his / her own information terminal (smartphone, PC, tablet, etc.). The reservation information RVI is transmitted to the management device 200 via a network. The reservation information RVI includes identification information of the reserving person R and information indicating the time period during which the desk 100 is used. There may be situations in which the desk 100 is used by someone other than the reserving person R, or situations in which the desk 100 is used even though it has not been reserved (details will be described later). In this embodiment, the entity that actually uses the desk 100 is defined as the user U, but unless otherwise specified, no distinction is made as to whether or not the desk 100 has been reserved by the user U.

[0013] The sensor unit 130 measures the impedance caused by "interference" between the sensor unit 130 attached to the desk 100 and the user U. Impedance is a physical quantity that indicates the difficulty of current flow in an AC circuit. The configuration of the sensor unit 130 and the principle of impedance measurement will be described later. Note that the term "interference" in this embodiment includes both "approaching" and "contacting" the desk 100 (sensor unit 130) by the user U. The sensor unit 130 is electrically connected to the control device 110 via electrodes, electric wires, etc.

[0014] The control device 110 performs interference determination to determine whether or not the desk 100 and the user U are interfering with each other, based on the impedance measurement results acquired by the sensor unit 130. The interference determination is performed continuously or periodically. The control device 110 transmits the result of the interference determination (hereinafter referred to as the "interference determination result RSi") to the management device 200 via the communication device 120. The interference determination result RSi may include data on the impedance measured by the sensor unit 130.

[0015] The management device 200 acquires status information STS indicating the usage status of the desk 100 based on at least the interference determination result RSi and the reservation information RVI. The management device 200 also records status information STS based on past interference determinations. If the current status information STS differs from the most recent status information STS, the status information STS is updated to the current one.

[0016] The desk 100 may include an output device 140. The output device 140 is used to display at least a part of the status information STS to the user U. Examples of the output device 140 include a display device such as a liquid crystal display or an organic EL display, and a speaker.

[0017] It should be noted that the number of desks 100 in the reservation management system 1 is not particularly limited. Therefore, the reservation management system 1 can target a desk group formed by a group of desks 100. In this case, the management device 200 centrally manages the entire desk group. Furthermore, the reserving person R specifies which of the desk group to use when making a reservation. In other words, the reservation information RVI entered by the reserving person R includes information specifying the desk 100 to be reserved. A reservation management system 1 that centrally manages a desk group can be applied to offices, study rooms, etc.

[0018] 1-2.Impedance measurement FIG. 2 is a schematic diagram illustrating the configuration of the sensor unit 130 and the principle of measuring impedance. The sensor unit 130 includes a conductor 131 and an impedance sensor 132. The conductor 131 is, for example, a thin steel plate. The sensor unit 130 is attached to the underside of the desk 100. The impedance sensor 132 is attached to the conductor 131 and measures the impedance of the conductor 131. When a part of the body of the user U interferes with the sensor unit 130, a capacitor (electrostatic capacitance) is generated between the conductor 131 and the user U. This causes a change in the value of the impedance measured by the impedance sensor 132.

[0019] Specifically, the impedance sensor 132 measures the impedance generated by the user U's interference with the desk 100 using a method called swept frequency capacitive sensing. The control device 110 applies an AC voltage to the conductor 131 and sweeps multiple frequencies. Sweeping refers to changing the frequency within a certain range. The control device 110 selects the frequency to be swept at regular intervals. The impedance sensor 132 measures the peak value of the impedance at each sweep frequency. The control device 110 acquires the impedance data measured by the impedance sensor 132 to acquire the relationship between the frequency and the impedance at that frequency. The relationship between the impedance at each frequency can also be referred to as an "impedance pattern." The relationship between the frequency and the impedance also changes depending on the "degree of interference" by the user U. The degree of interference refers to the distance between the conductor 131 and the user U, the user U's contact position, contact area, pressure on or deformation of the conductor 131, etc. When measuring the impedance, it is not necessary for the user U to be in direct contact with the conductor 131. For example, when the user U touches the desk 100, pressure or deformation is applied to the conductor 131 via the desk 100, which changes the impedance.

[0020] <Collision detection> The control device 110 executes "interference determination" based on the impedance pattern. The interference determination is a process for determining whether or not the desk 100 and the user U are interfering with each other at that time. For example, if the user U approaches within a predetermined distance of the desk 100 to use the desk 100, if the user U is seated at the desk 100, or if the user U and the desk 100 are in contact with each other, the control device 110 determines that there is interference. When the structure in the reservation management system 1 is the desk 100, the interference determination determines whether or not the user U is seated (or about to be seated), and therefore, in this embodiment, the interference determination can also be called "seating determination."

[0021] <Posture judgment> Because the impedance pattern changes depending on the degree of interference, the control device 110 may perform "posture determination" based on the impedance pattern. Posture determination is a process for determining the posture of the user U who is interfering with the desk 100. Possible postures of the user U include a state in which the user U is interfering with the desk 100 but not in contact with it (simply sitting), a posture in which the user U rests their elbows on the desk 100, and a posture in which the user U lies face down on the desk 100. These postures differ in terms of the presence or absence of contact, the contact position, the contact area, the pressure and deformation on the conductor 131, and so on, and therefore the control device 110 can determine such postures. A machine learning model may be used for posture determination. Information regarding the posture of the user U determined by the control device 110 is transmitted to the management device 200 as posture information POS. The management device 200 manages the posture information POS as part of the status information STS.

[0022] <User Identification> Furthermore, since impedance patterns differ between individuals even if they have similar postures, the reservation management system 1 can identify individuals based on their impedance patterns. This allows the reservation management system 1 to determine whether the person R who reserved the desk 100 and the user U who actually intends to use the desk are the same person.

[0023] In order to execute the various processes described above, the reservation management system 1 uses a model that has learned the association between the impedance pattern and the behavior of the user U. This model associates the posture of the user U with the impedance pattern.

[0024] In measuring impedance, the closer the distance between the user U and the sensor unit 130, the more likely it is that interference with the approaching user U is detected. Therefore, by installing the sensor unit 130 over a wide area of ​​the desk 100, especially at the edge, various processes can be performed more appropriately.

[0025] 2. Working Example 2-1. When users are not identified Fig. 3 is a flowchart showing the processing flow of the reservation management system 1 when the user U is not identified. Fig. 4 is a diagram showing an example of a screen display displayed on the output device 140 as a result of processing by the reservation management system 1. Displays A to F shown in Fig. 4 are contents that display part of the status information STS acquired based on the collision detection result RSi and reservation information RVI. Here, the processing flow will be explained with reference to Fig. 3, and the displays of the output device 140 that are output as a result of processing will be described in detail.

[0026] The categories for classifying the usage status of the desk 100 will be described with reference to FIG. 4. The "seated state" is a state in which a user is determined to be seated in the seating determination. The "away state" is a state in which the user U was seated at the desk 100 until recently but is currently temporarily away from the desk 100 due to a meeting, a break, or the like. The "usage state" is defined as a category that includes the seated state and the away state. In other words, even in the away state, the user U is merely temporarily away from the desk 100, and the usage state continues. A state that is neither seated nor away is defined as a "non-usage state." The non-usage state corresponds to a state in which the user U has not yet appeared to use the reserved desk 100, or a state in which the desk 100 is not reserved. The seated state and the away state of the desk 100 can be expressed as an interference state and an interruption state, respectively, when generalized as a structure.

[0027] In step S10 of FIG. 3, the control device 110 performs seating determination (interference determination). The seating determination is performed by measuring the impedance caused by interference between the user U and the desk 100. The control device 110 transmits the result of the seating determination to the management device 200 via the communication device 120. If the result of the seating determination is "seated" (S10; Yes), the process proceeds to step S21. If the result of the seating determination is "not seated" (S10; No), the process proceeds to step S22.

[0028] In step S21, the management device 200 determines whether the desk 100 is currently reserved (hereinafter referred to as "reservation determination"). Specifically, it determines whether there is reservation information RVI for the desk 100 including the current time. If the result of the reservation determination is "reserved" (S21; Yes), the process proceeds to step S51. If the result of the reservation determination is "not reserved" (S21; No), the process proceeds to step S52.

[0029] 4 on the output device 140 of the desk 100. Specifically, the management device 200 transmits a command to the control device 110 to display display A, and the control device 110, upon receiving the command from the management device 200, displays display A on the output device 140. Display A indicates that the desk 100 is currently reserved and that a user U is seated at the desk. In this case, the reservation ID of the reserving person R (the name, account, reservation number, etc. of the reserving person R) may also be displayed.

[0030] In step S52, the control device 110 causes the output device 140 of the desk 100 to display display B in Fig. 4 in the same manner as in step S51. Display B indicates that the desk 100 is not currently reserved and that a user U is seated at the desk. In other words, the user U is seated at the desk 100 despite not having made a reservation. In this case, since there is no reserving person R, "Anonymous" or the like may be displayed instead of a reservation ID, indicating that the desk is being used by an anonymous person.

[0031] In step S22, similar to step S21, the management device 200 executes a reservation determination. If the result of the reservation determination is "reserved" (S22; Yes), the process proceeds to step S31. If the result of the reservation determination is "not reserved" (S22; No), the process proceeds to step S32.

[0032] In step S31, the management device 200 refers to how long the desk 100 has been away from its seat (suspended state). If the desk 100 has been away from its seat for a first period or longer (S31; Yes), the process proceeds to step S53. On the other hand, if the desk 100 has not been away from its seat for a first period or longer (S31; No), the process proceeds to step S40. The length of the first period is expected to be about several hours.

[0033] In step S53, the control device 110 causes the output device 140 of the desk 100 to display display F in FIG. 4 in the same manner as in step S51. Display F indicates that the desk 100 is unused and unreserved, and displays characters such as "Vacant" or "Free." In step S53, the desk 100 has been unoccupied for a long period of time. Therefore, the management device 200 determines that the reservation holder R is unlikely to show up to use the desk 100, and updates the reservation information RVI to "No Reservation." This allows the reservation management system 1 to accept new reservations for the desk 100, thereby enabling efficient use of the desk 100.

[0034] In step S32, the management device 200 determines whether the desk 100 has been unattended for a second period or longer. The length of the second period is expected to be approximately 30 minutes to 1 hour. If the desk 100 has been unattended for the second period or longer (S32; Yes), the process proceeds to step S56. On the other hand, if the desk 100 has not been unattended for the second period or longer (S32; No), the process proceeds to step S57.

[0035] In step S56, the control device 110 causes the output device 140 of the desk 100 to display display F in FIG. 4, as in step S53. The management device 200 updates the reservation information RVI to "No reservation." This allows the reservation management system 1 to accept new reservations for the desk 100, thereby enabling efficient use of the desk 100.

[0036] The length of the first period in step S31 and the length of the second period in step S32 may be different. Steps S53 and S56 have in common the fact that the desk 100 remains unoccupied for a certain period of time. However, while the desk 100 is reserved in step S53, the desk 100 is not reserved in step S56. Therefore, if the reservation management system 1 is based on the principle of using the desk 100 by reservation, it makes sense to set a difference between the first period and the second period. In particular, it is effective to set the first period, which is applied when a specific eligible user (reservation user R) is present, longer than the second period, which is applied when a specific eligible user (reservation user R) is not present. The first period and the second period can be considered grace periods until the management device 200 determines that the desk 100 is in an unused state, and can therefore also be expressed as "non-use determination periods."

[0037] In step S57, the control device 110 causes the output device 140 to display display D in FIG. 4 in the same manner as in step S51. Display D indicates that the desk 100 is not reserved and that the user U is away from his / her desk. In this step, the user U is away from his / her desk and has only recently left his / her desk. Therefore, the management device 200 determines that the desk 100 is still in use, but that the user's seating has been temporarily suspended. Display D includes, for example, an indication that the desk is being used by an anonymous person, as well as characters such as "Leaving" indicating that the user is away from his / her desk.

[0038] In step S40, the management device 200 determines whether there is a history of the user U sitting at the desk 100 within the reserved time. As described above, the sitting history is included in the status information STS. If there is a sitting history within the reserved time (step S40; Yes), the process proceeds to step S54. On the other hand, if there is no sitting history within the reserved time (step S40; No), the process proceeds to step S55.

[0039] In step S54, the control device 110 causes the output device 140 to display display C in Fig. 4 in the same manner as in step S51. Display C indicates that the desk 100 has been reserved and that the user U is away from the desk, i.e., in a suspended state. Display C includes, for example, the reservation ID and characters such as "Leaving" that indicate a suspended state.

[0040] In step S55, the control device 110 causes the output device 140 to display display E in FIG. 4 in the same manner as in step S51. Display E indicates that the desk 100 is reserved. Display E is displayed when the desk 100 is reserved and there is no history of user U sitting at the desk during the reserved time. Display E includes, for example, a reservation ID and the word "Reserved" indicating that the desk is reserved. This allows the reserving person R to clearly confirm that he or she has made a reservation, and can reliably prevent the desk 100 from being used by anyone who has not made a reservation.

[0041] The reservation management system 1 acquires the latest status information STS by repeatedly executing the processing flow described above. If the latest status information STS differs from previously acquired status information STS, the reservation management system 1 updates the status information STS to the latest one.

[0042] The reservation management system 1 may also perform posture determination for the seated user U. The determined posture information POS can be compiled to update the operating rate of the desk 100, the distribution of people, and the status information STS.

[0043] <Effects> As described above, the reservation management system 1 determines whether the desk 100 is occupied, and acquires and updates the status information STS of the desk 100 based on at least the result of the determination and the reservation information RVI. In general, the reservation management system 1 performs an interference determination to determine whether the user U is interfering with a structure that can be reserved, and acquires and updates the status information STS based on at least the interference determination result RSi and the reservation information RVI. In other words, by going through the flow shown in Figure 3, it is possible to acquire and update flexible and detailed status information STS tailored to the usage status of the structure (desk 100), as shown in Figure 4.

[0044] 2-2. When identifying users FIG. 3 shows an example of the processing flow of the reservation management system 1. However, the example of FIG. 3 does not consider whether the user U using the desk 100 is the same as the reservation person R. In other words, in the example of FIG. 3, the reservation management system 1 considers that the reservation person R for the desk 100 and the user U actually using the desk 100 are the same person. If the reservation management system 1 could handle cases where the user U and the reservation person R do not match (i.e., someone other than the reservation person R uses the desk 100), the flexibility of the reservation management system 1 in dealing with such situations would be further improved. As described above, the reservation management system 1 can identify the user U by analyzing the measurement pattern of impedance. Here, we consider a case where the aspect of identifying the user U is added to the flow of FIG. 3.

[0045] Fig. 5 is a flowchart showing part of the processing when the reservation management system 1 identifies the user U. Below, only the parts that are different from Fig. 3 will be explained. The situation in which the identification of the user U is valid is when the desk 100 is reserved and the user U is or was seated, that is, when display A or C in Fig. 4 is displayed. Therefore, in Fig. 5, steps S61 and S62 are inserted between steps S21 and S51, and between steps S40 and S54, respectively.

[0046] (A) in FIG. 5 shows the flow from step S21 onwards. Step S61 determines whether the user U currently using the desk 100 matches the reserver R. If the user U and the reserver R match (S61; Yes), the process proceeds to step S51. In step S51, display A is displayed on the output device 140 (same as in FIG. 3). On the other hand, if the user U and the reserver R do not match (S61; No), the process proceeds to step S63.

[0047] Step S63 shows a situation in which user U, who has not made a reservation, is seated at a desk 100 that has been reserved by someone else. Therefore, it makes sense for display B, which indicates that an anonymous person is seated, to be displayed on the output device 140. In this case, user U should not be allowed to sit at the desk, so it would be effective to prompt user U to leave by displaying a message indicating that the desk has been reserved by someone else, flashing the display screen, or sounding an electronic alert.

[0048] (B) in Fig. 5 shows the flow from step S40 onwards. In step S62, it is determined whether the user U recorded in the seating history matches the reservation person R. If the user U and the reservation person R match (S62; Yes), the process proceeds to step S54. In step S54, display C is displayed on the output device 140 (same as in Fig. 3). On the other hand, if the user U and the reservation person R do not match (S62; No), the process proceeds to step S64.

[0049] Step S64 shows a situation in which a user U who has not made a reservation has been seated at a desk 100 reserved by another person within a predetermined period (within a first period). Therefore, it is preferable that the output device 140 displays a display D indicating that an anonymous person has left the desk.

[0050] By the above-described process, the reservation management system 1 can handle cases where the user U who actually uses the desk 100 does not match the reservation person R. This further improves the flexibility of the reservation management system 1 in adapting to the situation.

[0051] 3.Configuration example FIG. 6 is a block diagram showing an example of the configuration of the reservation management system 1.

[0052] 3-1. Desk configuration example The control device 110 is a computer that controls each device mounted on the desk 100. The control device 110 includes one or more processors 111 (hereinafter simply referred to as processors 111) and one or more storage devices 112 (hereinafter simply referred to as storage devices 112). The processor 111 executes various processes. For example, the processor 111 includes a CPU (central processing unit). The processor 111 can also be referred to as processing circuitry. The storage device 112 stores various information. Examples of the storage device 112 include a volatile memory, a non-volatile memory, an HDD (hard disk drive), an SSD (solid state drive), etc.

[0053] The determination program PROG1 is a computer program executed by the processor 111. The functions of the control device 110 are realized by cooperation between the processor 111, which executes the determination program PROG1, and the storage device 112. For example, the above-mentioned interference determination is performed by the control device 110 executing the determination program PROG1. The determination program PROG1 is stored in the storage device 112. Alternatively, the determination program PROG1 may be recorded on a computer-readable recording medium.

[0054] The control device 110 acquires the impedance generated in the conductor 131 of the desk 100 via the sensor unit 130. The control device 110 communicates with the management device 200 via the communication device 120. The control device 110 transmits the interference determination result RSi, data on the impedance measured by the sensor unit 130, and the like to the management device 200. The control device 110 controls the output device 140 to display the example of the display shown in FIG.

[0055] 3-2. Example of management device configuration The control device 210 is a computer that controls the management device 200. The control device 210 includes one or more processors 211 (hereinafter simply referred to as processors 211) and one or more storage devices 212 (hereinafter simply referred to as storage devices 212). The processor 211 executes various processes. For example, the processor 211 includes a CPU (central processing unit). The processor 211 can also be referred to as processing circuitry. The storage device 212 stores various information. Examples of the storage device 212 include volatile memory, non-volatile memory, HDD (hard disk drive), SSD (solid state drive), etc.

[0056] The reservation management program PROG2 is a computer program executed by the processor 211. The functions of the control device 210 are realized by cooperation between the processor 211, which executes the reservation management program PROG2, and the storage device 212. For example, the reservation management program PROG2 includes a program for determining posture and identifying the user U. The reservation management program PROG2 is stored in the storage device 212. Alternatively, the reservation management program PROG2 may be recorded on a computer-readable recording medium.

[0057] The reservation information RVI is information relating to the reservation of the desk 100. The reservation information RVI is transmitted by the reservation holder R, for example, via his / her own information terminal (smartphone, PC, tablet, etc.). The reservation information RVI includes identification information of the reservation holder R and information indicating the time period during which the desk 100 will be used.

[0058] The status information STS is information indicating the usage status of the desk 100. The status information STS includes posture information POS of the user U using the desk 100. The status information STS also includes a history of past status information STS (e.g., seating history). If the current status information STS differs from the most recent status information STS, the status information STS is updated.

[0059] The user pattern information UDT includes information associating the user U with an impedance pattern unique to the user U. The user pattern information UDT is used when the reservation management system 1 identifies the user U.

[0060] The control device 210 communicates with the desk 100 via the communication device 220. The management device 200 transmits status information STS to the control device 110 to be displayed on the output device 140. [Explanation of symbols]

[0061] 1: reservation management system, 100: desk, 110: control device, 112: storage device, 120: communication device, 130: sensor unit, 131: conductor, 132: impedance sensor 140: Output device, 200: Management device, 210: Control device, 212: Storage device, 220: Communication device, R: Subscriber, RVI: Reservation information, STS: Status information, U: User

Claims

1. A structure that can be reserved; one or more processors; Equipped with The structure is a sensor for measuring impedance caused by interference between the structure and a user using the structure; the one or more processors: performing an interference determination to determine whether or not the structure and the user are interfering with each other based on the impedance pattern; and acquiring and updating status information indicating a utilization status of the structure based on at least the result of the collision determination and reservation information regarding the structure. It is configured as follows: Reservation management system.

2. The reservation management system according to claim 1, When it is determined in the interference determination that the structure and the user are interfering with each other, The one or more processors further performing a posture determination to determine a posture of the user based on the pattern of the impedance; Obtaining and updating the status information of the structure based on the result of the attitude determination. It is configured as follows: Reservation management system.

3. 3. The reservation management system according to claim 1, further comprising one or more storage devices; The one or more storage devices retaining user pattern information in which the user is associated with the pattern of the impedance specific to the user; When it is determined in the collision detection that the structure and the user are colliding with each other, the one or more processors further Identifying the user based on the pattern of impedance and the user pattern information. It is configured as follows: Reservation management system.

4. The reservation management system according to claim 1, When it is determined in the interference determination that there is no interference between the structure and the user, the one or more processors: configured to temporarily update the status information of the structure to a suspended state indicating that the interference condition has been resolved. Reservation management system.

5. The reservation management system according to claim 4, If the interrupted state continues for a predetermined non-use determination period or longer, the one or more processors are configured to update the reservation information of the structure to a no reservation state; The non-use determination period is set longer when the structure is reserved than when the structure is not reserved. Reservation management system.

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