Mail-order cooperation system and cooperation method

Abstract

To construct a configuration and a method capable of coping with various sales totals and easily and efficiently performing a procedure in an example of purchasing a commodity or a service by a smartphone, a personal computer, signage, and other media, devices, and methods to which an application is downloaded.SOLUTION: To improve efficiency by cooperation between a main system and a sub-system.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a mail order cooperation system and a cooperation method. [Background technology]

[0002] There is no similar system in the past.

[0003] It is desirable to provide and purchase goods and services through smartphones, PCs, signage, and other media, devices, and methods with downloaded applications, and to carry out procedures simply and efficiently. Mail order sales are a typical example of the provision and purchase of goods and services through digital systems, but there are a wide variety of sales types, and it is considered essential to integrate these types to improve efficiency and increase user convenience. The challenge is to achieve this goal without placing a burden on society. Means to solve the problem

[0004] To enable simple and efficient procedures for purchases by consumers (users) even in cases where the purchase format is typically comprised of media, devices, systems, etc. such as signage, smartphones, and telephones, and where sales methods for different types of goods and services are implemented in a wide variety of types. [Example]

[0005] Terminal 1 is a system and terminal composed of a smartphone, PC, signage, or other device or method that has downloaded an application, and is equipped with means for transmitting and receiving data with subsystem 2 and main system 3, and subsystem 2 and main system 3 are equipped with means for transmitting and receiving data to and from each other, and the system is equipped with various processing means and storage means by a processing unit and a storage unit, and the processing unit is equipped with type determination means in a type determination unit. This will be explained as one example. In this example, the main system and the sub-system are separate, parallel, and independent. Depending on the implementation of the example, the main system (which may physically include the sub-system) has a means for sending a telephone number that can be called by the user to the terminal, and the terminal has a means for displaying the telephone number on the output display unit. (In some examples, for all types and for all product and service attributes, the output unit (display unit, etc.) of the terminal may not be output and displayed, and calls may be made from the terminal to the main system and sub-systems automatically and specified data may be sent and received by the system settings without requiring user operation.) When a call is made to the calling phone number provided by the user (A) ("having means for doing this" step 1), the system of the center (including the business operator) receives this call ("having means for doing this" step 2), and the type determination unit of the center has means for accessing the storage unit (which stores and saves A's attribute data, etc.) from the usage history of the terminal used by A (the target data includes the incoming phone number, email address, and other IDs, etc.), searches for the user (target data) stored and saved in the data ("having means for doing this" step 3), and determines whether A's data (name, address, payment method, and other attribute data) is in the storage unit ("having means for doing this" step 4), and if it determines that the data is not present, the processing unit of the main system sends the data to the sub (sub) via the output unit and transmitting / receiving unit (of the main system and subsystem). The subsystem processor instructs A to perform the operation (step 5), and the subsystem processor searches for the user's attribute data stored in the data memory (step 1), or instructs A (or the terminal) by voice or display (automatically by the system in some embodiments) to notify and transmit the name, address, payment method and other required attribute data to the subsystem's transmitter / receiver (step 2), and the terminal used by A (automatically searches for the data stored in the terminal's memory in some application specifications) notifies and transmits the attribute data to the subsystem's transmitter / receiver (step 3), and is provided with means for storing and saving the attribute data in the memory of the subsystem. The processing unit of the subsystem determines whether or not the attribute data of A is stored in the memory unit at the relevant time (within a predetermined time set by the main system or after the predetermined time has elapsed) ("has a means for doing so" step 3), and if the data is present, the processing unit of the subsystem has a means for transmitting the data to the transmitter / receiver unit of the center (main system) via the output unit and the transmitter / receiver unit ("has a means for doing so" step 4), and when the transmission is made, or if it is determined in step 4 of the main system that the attribute data of A is present in the memory unit (of the main system), it proceeds to the next step, and if it is determined that the data is not present, it has a means for terminating the procedure.

[0006] If it is determined that the attribute data of A is present in the storage unit, the process proceeds to the next step, where the processing unit of the main system determines whether there are multiple types of goods or services ("has means for doing" step 7), and if it determines that there is only one type ("has means for doing" step 8) it determines whether there are (as an example) different colors ("has means for doing" step 9). If there are different colors, the processing unit of the main system gives instructions to the processing unit of the subsystem via the output unit and the transmitting / receiving unit ("has means for doing" step 6), the processing unit of the subsystem searches for the type of color (selected by the user or specified by the business operator) stored and saved in the data storage unit ("has means for doing" step 4), or gives instructions by voice or display to A (or the terminal) to notify and send the color to the transmitting / receiving unit of the subsystem ("has means for doing" step 5), and the terminal used by A has means for notifying and sending the type of color to the transmitting / receiving unit of the subsystem and storing and saving the color in the storage unit of the subsystem. The processing unit of the subsystem determines whether the color data is stored at that time ("has a means for doing so" step 6), and if the data is present, the processing unit of the subsystem has a means for transmitting the data to the transmitting / receiving unit of the center (main system) via the output unit and the transmitting / receiving unit. If the data is transmitted, or if it is determined in step 5 of the main system that the color data is present in the storage unit, the subsystem proceeds to the next step; if it is determined that the data is not present, the procedure ends. (The technology and system contents described in this specification may be combined arbitrarily, but the order and procedures for selecting and specifying the type, color, size, quality, brand, place of origin, quantity, etc. of a product or service, as well as the processing in the system, may be configured in various ways, and the types may differ depending on the type, and the targets of type determination by the type determination unit may also change depending on the arrangement of product or service attributes. The types of provision (sales types) by businesses are diverse, and user purchasing patterns tend to be increasingly complex. This invention aims to address the issue of reducing the burden on users while keeping up with diversely changing market trends.)

[0007] When it is determined that the color data is present (as one example), the process proceeds to the next step, where the processing unit of the main system determines whether or not the product or service (as one example) has multiple sizes (conditions, etc.) ("has means for doing" step 7), and if multiple sizes, etc. are present, the processing unit of the main system gives instructions to the processing unit of the subsystem via the output unit and the transmitting / receiving unit ("has means for doing" step 7), the processing unit of the subsystem searches for the type of size, etc. stored and saved in the data memory unit ("has means for doing" step 5), or gives instructions and guidance by voice or display to A (or the terminal) to notify and send the size, etc. to the transmitting / receiving unit of the subsystem ("has means for doing" step 6), and the terminal used by A is provided with means for notifying and sending the type of size, etc. to the transmitting / receiving unit of the subsystem, and for storing and saving the size, etc. in the memory of the subsystem. The processing unit of the subsystem determines whether the data such as size is stored at that time ("has means for doing so" step 7), and if the data is present, the processing unit of the subsystem has means for transmitting the data to the transmitting / receiving unit of the center via the output unit and the transmitting / receiving unit. When the data is transmitted, or if it is determined in step 5 of the main system that the data such as size is present in the storage unit, the subsystem proceeds to the next step, and if it is determined that the data is not present, the procedure ends.

[0008] As described above, the subsystem and the main system share functions related to the type, color, size, quality, rank, brand, place of origin, number, quantity, and other attributes of goods and services. While the described system operates for all of these product attributes, the subsystem and main system can also operate in conjunction, and it is desirable for the processing unit of the main system to have a means for accessing data stored in the subsystem's memory. The subsystem's data memory has a means for assigning IDs to the type, color, size, quality, rank, brand, place of origin, number, quantity, and other attributes of goods and services so that they can be organized and efficiently searched, a means for referencing user A's purchase history, a means for automatically transmitting information added to the subsystem's data memory to the main system, and a means for automatically transmitting A's attribute data and product and service attribute data to the main system for a specified time period from the time of A's purchase procedure (relation). While the subsystem's response to A and how the received data is sent to the main system are optional, it is desirable for the main system to set certain standards for the time period in which it can be received, the type of data, and the clarity of the data. The main system and the sub-system are separate and independent systems, and are not involved in the management and operation of data stored in the memory of the subsystem, nor in the acquisition or gain or loss of that data. Instructions from the main system to the sub-system are executed, but the main system has the means to judge the content and results based on certain criteria. The main system has the means to set a certain time period, and if there is no reply from the sub-system within that time period, it has the means to terminate the procedure related to the instruction from the main system to the sub-system.

[0009] In order to fully fulfill the functions assigned to the main system, the main and sub are operated independently, but are not physically separated. The data required by the main system must be appropriate and timely so that the main system can function, and the main system is equipped with a means to eliminate the input of inappropriate data. The subsystem is equipped with means to collect the various types of data, means to manage and operate them, means to receive instructions from the main system, and means to send data to the main system according to those instructions. Whether the sub system sends data to the main system within the specified time is an important factor, and a means to eliminate delays caused by human factors such as transmission from A to the sub system is essential. The main system is equipped with means to determine whether the items that must be met (data related to A, products, services, etc.) are appropriate, and by having the main system equipped with means to give instructions to the sub system when there are deficiencies, operations can be carried out efficiently. It is essential that the main system properly manages and operates the above items, and since the requirements that must be met differ depending on the type of sales, there are items and content that must be entered according to the cumulative sales.The processing unit of the main system is equipped with a means for determining whether the items and content are appropriate for the relationship, a means for instructing the subsystem regarding items and content that are not satisfied, a means for continuing the procedure when an appropriate response is received from the subsystem, and a means for canceling the procedure when it is determined that it is not appropriate.

[0010] In one embodiment, the main system processing unit has means for instructing the subsystem processing unit, means for verifying whether appropriate content for the item is stored in the subsystem memory unit (means for instructing the subsystem processing unit, means for the subsystem processing unit to retrieve the content from the memory unit, means for transmitting the content to the main system upon retrieval, and means for the main system processing unit to approve the continuation of the procedure upon transmission, as appropriate for the sales type. In this example, the main system makes a decision based on whether the relevant content is present in the subsystem's memory at that time, but there are also cases where the main system sets a predetermined time period and gives the subsystem an opportunity to receive input from outside. The means and method of inputting data from outside are arbitrary and there are no restrictions. As long as the conditions for data to be sent from the subsystem to the main system are met, typical examples of conditions include whether the content is appropriate or whether it is received within a predetermined time period, but these are not limited to these. The main system is fundamentally responsible for leading the subsystems and not being influenced by them, and it is particularly important that the main system does not have any influence or control over the relationships or causes between the subsystems and the outside world.

[0011] In an example where the main system gives instructions to an external party (such as A), the main system does not wait for a reply from the outside, but has a means for sending the reply from the outside to the memory part of the main system via the transmitting / receiving part, and the processing part of the main system has a means for accessing the memory part and searching for the data (contents sent from the outside), a means for determining whether the data is appropriate, a means for sending the content to the item when it is determined that the content of the item required by the type is all met, and a means for continuing the procedure when it is determined that the content of the item required by the type is all met.

[0012] In another embodiment, the processing unit of the main system instructs the processing unit of the subsystem via the output unit and the transceiver unit (providing a means, step 5), the processing unit of the subsystem searches for the user's attribute data stored in the data memory unit (providing a means, step 1), or instructs A by voice or display to notify and transmit the name, address, payment method and other required attribute data to the transceiver unit of the subsystem (providing a means, step 2), and the terminal used by A has means for notifying and transmitting the attribute data to the transceiver unit of the subsystem and for storing and saving the attribute data in the memory unit of the subsystem. The processing unit of the subsystem determines whether or not the attribute data of A is stored at that time (means, step 3), and if the data is present, the processing unit of the subsystem has means for transmitting the data to the transmitting / receiving unit of the center via the output unit and the transmitting / receiving unit. When the data is transmitted, or if it is determined in step 4 of the main system that the attribute data of A is present in the storage unit, the processing unit of the main system determines whether or not there are multiple types of goods or services (means, step 7), and if it determines that there is only one type (means, step 8), determines whether or not there are different colors (means, step 9), and if there are different colors, the processing unit of the center has means for instructing and guiding A to select or specify a color, and the processing unit of the center uses The terminal notifies and transmits the specified color to the center's transmitting and receiving unit (has a means, step 10), has a means for storing and saving the color in the center's memory unit, determines whether there are various sizes (has a means, step 11), and if there are various sizes, the center's processing unit has a means for instructing and guiding A to select or specify a size, the terminal used by A notifies and transmits the specified size to the center's transmitting and receiving unit (has a means, step 12), determines whether the number of products can be specified (has a means, step 13), and if the number can be specified, the center's processing unit has a means for instructing and guiding A to select or specify the number, and the terminal used by A notifies and transmits the specified number to the center's transmitting and receiving unit (has a means, step 12).

[0013] When it is determined in step 7 that there are multiple types of goods or services (including a means, step 14), the processing unit of the center includes a means for instructing A to select or specify the type of goods, etc., and the terminal used by A notifies and transmits the specified type to the transmitting and receiving unit of the center (including a means, step 12), and when there are color types for each type, the processing unit of the center includes a means for instructing A to select or specify a color, and the terminal used by A notifies and transmits the specified color to the transmitting and receiving unit of the center (including a means, step 15), and includes a means for storing and saving the color in the memory unit of the center. The processing unit of the center determines whether or not there are different sizes available (has a means, step 16), and if there are different sizes available, provides instructions and guidance to A to select or specify a size, and the terminal used by A notifies and transmits the specified size to the transmitting and receiving unit of the center (has a means, step 17), determines whether or not the number of items can be specified (has a means, step 18), and if the number can be specified, provides instructions and guidance to A to select or specify the number, and the terminal used by A notifies and transmits the specified number to the transmitting and receiving unit of the center (has a means, step 19). When the content of the product or service that A wishes to purchase is determined, the processing unit, output display unit, and transceiver unit of the center are provided with means for displaying said content on the output display unit of the terminal, signage, television, or other media used by A (step 20), and when A confirms it, the confirmation means provided by the center (optional, such as presenting the telephone number that can be called or a different telephone number that can be called and confirming by answering the call, or A expressing his / her intention) are executed.

[0014] The processing unit of the main system has a means for checking whether data required for sales and provision, such as user attribute data, product or service type, color type, size type, condition type, and quantity type, is stored in a memory unit provided in the system. The timing of the check is arbitrary, but generally, it is when the user notifies the main system of their intention to purchase, typically when they notify the main system of their intention to purchase a product or service via a smartphone or PC with an application downloaded, signage, or other medium, device, or method, or when the main system notifies the user of a phone number that can be called, as in the example described in this specification. When the user makes a call to the main system, the main system has a means for receiving the call, a means for checking whether the memory unit contains user attribute data to check whether the user has a past call history, a means for accessing the memory unit via the incoming call for the call, a means for searching for user attribute data linked to the incoming call, and a means for accessing a memory unit of a subsystem when the attribute data is not present in the memory unit, or a means for instructing the processing unit of the subsystem to notify and transmit the attribute data to the main system. The processing unit of the subsystem has a means for checking whether the data is stored in the memory unit when it receives an instruction from the main system, and a means for instructing and guiding the user to send the data if the data is not stored. The main system has a means for setting a certain time period for a reply from the subsystem when it has given the instruction to the subsystem, a means for canceling the procedure if the reply is not received within the specified time period or if the data is not stored when the memory unit of the subsystem is accessed, a means for continuing the procedure if the reply is received within the specified time period or if the data is stored when the memory unit of the subsystem is accessed, and a means for executing the above-described means and procedures for the type, color, size, quantity, etc. of goods and services in the same way as for user attribute data.The system is provided with means for executing the above-described means and procedures for the type, color, size, quantity, etc. of goods and services in the same way as user attribute data, and is provided with means for appropriately changing confirmation, verification, management, operation, and various processes, and is configured in a variety of combinations depending on the embodiment, and the examples, means, steps, processes, devices, equipment, facilities, etc. described in this specification are all combined and implemented in a manner suitable for a wide variety of embodiments.

[0015] By implementing the present invention, it is desirable to be able to easily and efficiently purchase goods and services using smartphones, PCs, signage, or other media, devices, or methods, and by applying the system of the present invention to a wide variety of sales types, it is possible to integrate these types, improve efficiency, and increase user convenience. The present invention has the effect of creating new economic rights. [Brief explanation of the drawings]

[0016] [Figure 1] Examples of the present invention [Explanation of symbols]

[0017] 1 device 2 Subsystems 3 Main System

Claims

1. In a mail order linkage device, a communication terminal used by a user is equipped with means for transmitting and receiving data to and from a main system and a subsystem, the main system and the subsystem are equipped with means for transmitting and receiving data to and from each other, the processing units and memory units of the main system and the subsystem are equipped with various processing units and memory units, the processing unit of the main system is equipped with a type determination unit, and the type determination unit is equipped with type determination means.

2. 2. The mail-order linkage device according to claim 1, wherein the main system comprises means for transmitting to said terminal a telephone number that can be called by a user, said terminal comprises means for receiving said telephone number, means for sending to said processing unit, and means for displaying the telephone number on an output display unit, said transmitting and receiving unit of the main system comprises means for receiving a call from said user A, said type determination unit of the processing unit of the main system comprises means for accessing a memory unit that stores and saves attribute data of A (such as name, address, history, credit, and evaluation) from the incoming telephone number (including ID etc. of relationship data) (of the terminal used by A), means for searching for data of user A stored and saved in said data memory unit, means for determining whether or not said attribute data of A, such as name, address, payment method, etc., is in said memory unit, and when it is determined that said data is not present, said processing unit of the main system comprises means for instructing a processing unit of the subsystem via an output unit and transmitting and receiving unit (of the main system and the subsystem), and said processing unit of the subsystem (based on said instruction) a means for searching for the user's attribute data stored in a data storage unit, or a means for giving instructions by voice or display to the user's terminal to notify and send name, address, payment method and other required attribute data to the transceiver unit of the subsystem; a means for storing and saving the attribute data in the storage unit of the subsystem (when the attribute data is notified and sent from the terminal); a processing unit of the subsystem having means for determining whether the user's attribute data is stored in the storage unit at that time (the time after the waiting time set by the main system has elapsed), and if the data is present, the processing unit of the subsystem having means for transmitting the data to the transceiver unit of the center via the output unit and the transceiver unit; a mail order linkage device characterized in that when the transmission is made or when the main system determines that the user's attribute data is present in the storage unit, the device has means for proceeding to the next process (procedure), and means for terminating the procedure if it is determined that the user's attribute data is not present.

3. In the mail order linkage device described in claims 1 and 2, when the type determination unit determines that the item in the memory unit of the main system contains the user's attribute data at that time, the processing unit is provided with a means for moving on to the next processing (procedure), and the processing unit of the main system is provided with a means for determining whether the item (for goods or services) has multiple types such as types, categories, attributes, etc.

4. In the mail order linkage device described in claims 1, 2 and 3, the processing unit of the main system is provided with a means for determining whether the item (for a product or service) has multiple types, categories, attributes, etc., and when it is determined that the product or service has multiple types, categories, attributes, etc. (for which the user should select and the item is left blank), it is provided with a means for accessing the memory unit of the subsystem for the type of the blank item, and when the attribute is stored in the memory unit, the processing unit of the main system is provided with a means for filling the attribute into the item, and proceeds to the next specified procedure.

5. In the mail-order linkage device according to claims 1, 2, 3 and 4, when the processing unit of the main system determines that there is only one type of product or service (for example, when the user should select a color and the item is blank), it is provided with a means for determining whether there are different colors, and when there are different colors, the processing unit of the main system is provided with a means for instructing the processing unit of the subsystem via the output unit and the transmitting / receiving unit, and the processing unit of the subsystem is provided with a means for searching for the type of color stored and saved in the data storage unit, or a means for instructing and guiding the terminal of the user (or A) by voice or display to notify and send the color to the transmitting / receiving unit of the subsystem, and the terminal used by the user is provided with a means for instructing and guiding the processing unit of the subsystem via the output unit and the transmitting / receiving unit, and when there are different colors, it is provided with a means for instructing and guiding the processing unit of the subsystem via the output unit and the transmitting / receiving unit, and A mail order linkage device characterized by having a means for sending a notification to a receiving unit, a means for storing and saving the color type data in the memory unit of the subsystem (when the color type data is sent and notified from the terminal), a means for the processing unit of the subsystem to determine whether the color data is stored at that time (the time after the waiting time set by the main system has elapsed), and if the data is present, the processing unit of the subsystem to transmit the data to the transmitting and receiving unit of the center via the output unit and the transmitting and receiving unit, a means for proceeding to the next process when the transmission is made or if the processing unit of the main system determines that the color data is present in the memory unit, and a means for terminating the procedure when it is determined that the data is not present.

6. In the mail-order linkage device according to claims 1, 2, 3, 4 and 5, the main system processing unit is provided with means for moving to the next process when it determines that the data (to be selected by the user) exists in the item in the storage unit, the main system processing unit is provided with means for determining whether or not there are multiple sizes or various conditions (to be selected by the user, for example) for the product or service, and when there are multiple sizes (when the item is blank), the main system processing unit is provided with means for instructing the subsystem processing unit via the output unit and the transmission / reception unit, and the subsystem processing unit is provided with means for searching for the type of size or various conditions stored in the item in the data storage unit, or for instructing the user's terminal by voice or display to notify and send the size, etc. to the subsystem transmission / reception unit. a means for providing guidance, the terminal used by the user having means for notifying and transmitting the type of size, etc. to the transceiver unit of the subsystem, means for storing and saving the size, etc. in the memory unit of the subsystem, means for the processing unit of the subsystem to determine whether the size, etc. data is stored at that time (the time after the waiting time set by the main system has elapsed), and if the data is present, the processing unit of the subsystem has means for transmitting the data to the transceiver unit of the center via the output unit and the transceiver unit, means for proceeding to the next process when the transmission is made, or if the processing unit of the main system determines that the size, etc. data is present in the memory unit, and means for terminating the procedure when it is determined that the data is not present.

7. In the mail-order linkage device according to claims 1, 2, 3, 4, 5 and 6, the main system processing unit is provided with means for moving to the next process when it determines that the item (to be selected by the user) in the storage unit has quantity data, the main system processing unit is provided with means for determining whether or not the quantity (selected by the user) is present, and when the item is blank, the main system processing unit is provided with means for instructing the subsystem processing unit via the output unit and the transmitting / receiving unit, the subsystem processing unit is provided with means for searching for the quantity stored and saved in the data storage unit, or means for instructing the user's terminal by voice or display to send a notification of the quantity, etc. to the transmitting / receiving unit of the subsystem, and the terminal used by the user is provided with A mail order linkage device characterized by having a means for notifying and transmitting the quantity, etc. to the transceiver unit of the subsystem, a means for storing and saving the quantity in the memory unit of the subsystem, a means for the processing unit of the subsystem to determine whether the quantity data is stored or saved at that time (the time after the waiting time set by the main system has elapsed), and if the data is present, the processing unit of the subsystem has a means for transmitting the data to the transceiver unit of the main system via the output unit and the transceiver unit, and when the transmission is made or if the processing unit of the main system determines that quantity data exists in the item in the memory unit, a means for proceeding to the next processing, and a means for terminating the procedure when it is determined that the data does not exist.

8. The mail order linkage device according to claims 1, 2, 3, 4, 5, 6 and 7 is characterized in that it is provided with means for appropriately changing the confirmation, collation, management, operation and various processes of user attribute data, product or service type, color type, size type, condition type, quantity type, etc.

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