Oral hygiene action support device, oral hygiene action support method, and program

Abstract

To provide an oral hygiene action support device, a support method, and a program capable of making an oral hygiene action a habit and appropriately instructing the oral hygiene action.SOLUTION: An oral hygiene action support device includes a first acquirer configured to acquire action support information for an action of a user based on information on an oral hygiene action, a generator configured to generate a mission over a plurality of phases based on the action support information, a first provider configured to provide the user with mission information on the mission, a second provider configured to provide the user with question information on an achievement status of the mission after a lapse of a predetermined time from provision of the mission information, a second acquirer configured to acquire answer information to the question information, and a third provider configured to provide the user with follow information based on the answer information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an oral hygiene behavior support device, an oral hygiene behavior support method, and a program. [Background technology]

[0002] Dentists, dental hygienists, and others provide guidance on oral hygiene behaviors, such as tooth brushing, to maintain good oral hygiene. Conventionally, oral hygiene behavior guidance has often been provided at dental clinics, where patients visit the clinic. In contrast, in recent years, there have been examples of oral hygiene behavior support being provided via web communication (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 7291348 Summary of the Invention [Problem to be solved by the invention]

[0004] In the above-mentioned oral hygiene behavior support via web communication, the user (patient) can perform oral hygiene behavior while receiving guidance while receiving oral hygiene behavior support. However, it was difficult for the user to rely on the oral hygiene behavior support and make oral hygiene behavior a habit on their own.

[0005] The present invention has been made in consideration of the above-mentioned circumstances, and aims to provide an oral hygiene behavior support device, an oral hygiene behavior support method, and a program that can make oral hygiene behavior a habit and provide appropriate guidance on oral hygiene behavior. [Means for solving the problem]

[0006] One aspect of the present invention is an oral hygiene behavior support device comprising: a first acquisition unit that acquires behavior support information for a user's behavior based on information regarding oral hygiene behavior; a generation unit that generates missions spanning multiple phases based on the behavior support information; a first provision unit that provides the user with mission information regarding the mission; a second provision unit that provides the user with question information regarding the progress of the mission after a predetermined time has elapsed since providing the mission information; a second acquisition unit that acquires answer information to the question information; and a third provision unit that provides the user with follow-up information based on the answer information.

[0007] In the oral hygiene action support device described above, the generation unit may generate the mission for each of a plurality of phases.

[0008] In the oral hygiene behavior support device described above, the second providing unit may provide the question information at a frequency that differs for each of the phases.

[0009] In the oral hygiene behavior support device described above, the frequency may be lower when the mission involves the user's behavior than when the mission does not involve the user's behavior.

[0010] In the oral hygiene behavior support device described above, the question information may include content relating to the condition of the user.

[0011] In the oral hygiene behavior support device described above, the follow-up information may include feedback information for those who have left the program.

[0012] In addition, in the above-mentioned oral hygiene behavior support device, the third providing unit may determine, based on the question information, a response period for waiting for the response information to the question information that determines whether or not to provide the feedback information.

[0013] One aspect of the present invention is an oral hygiene behavior support method in which a computer of an oral hygiene behavior support device acquires behavior support information for a user's behavior based on information regarding oral hygiene behavior, generates missions spanning multiple phases based on the behavior support information, provides mission information regarding the missions to the user, and after a predetermined time has elapsed since providing the mission information, provides question information regarding the progress of the missions to the user, acquires answer information to the question information, and provides follow-up information to the user based on the answer information.

[0014] One aspect of the present invention is a program that causes a computer of an oral hygiene behavior support device to acquire behavior support information for a user's behavior based on information regarding oral hygiene behavior, generate missions spanning multiple phases based on the behavior support information, provide mission information regarding the missions to the user, and after a predetermined time has elapsed since providing the mission information, provide question information regarding the progress of the missions to the user, acquire answer information to the question information, and provide follow-up information to the user based on the answer information.

[0015] One aspect of the present invention is a program that causes a user terminal carried by a user to output mission information provided by the oral hygiene behavior support device to an output device, output question information provided by the oral hygiene behavior support device to the output device, accept the user's answer to the question information, and provide the answer information to the oral hygiene behavior support device. [Effects of the Invention]

[0016] According to the present invention, it is possible to provide an oral hygiene behavior support device, an oral hygiene behavior support method, and a program that can make oral hygiene behavior a habit and provide appropriate guidance on oral hygiene behavior. [Brief explanation of the drawings]

[0017] [Figure 1] 1 is a diagram showing an example of the configuration of an oral hygiene behavior support system 1 according to an embodiment of the present invention. [Figure 2] FIG. 1 is a diagram showing an overview of the flow of various information when using the oral hygiene behavior support system. [Figure 3] FIG. 10 is a diagram showing an example of the contents of a registration certificate AS. [Figure 4] FIG. 10 is a diagram showing an example of the contents of mission information. [Figure 5] 10 is a flowchart showing an example of processing of the oral hygiene action support device 100. [Figure 6] FIG. 10 is a diagram showing an example of a user terminal 10 on which question information is displayed. [Figure 7] FIG. 10 is a diagram showing an example of the user terminal 10 on which answer acceptance information is displayed. [Figure 8] FIG. 10 is a diagram showing an example of a user terminal 10 on which individual advice information is displayed. [Figure 9] FIG. 10 is a diagram showing an example of a user terminal 10 on which feedback information is displayed. DETAILED DESCRIPTION OF THE INVENTION

[0018] An oral hygiene behavior support device, an oral hygiene behavior support method, and a program according to an embodiment will be described with reference to FIGS. 1 to 9. FIG.

[0019] FIG. 1 is a diagram showing an example of one configuration of an oral hygiene behavior support system according to an embodiment of the present invention. The oral hygiene behavior support system 1 of the embodiment includes, for example, a user terminal 10 and an oral hygiene behavior support device 100. The user terminal 10 is a terminal carried by a user who receives oral hygiene behavior guidance from an instructor TM staying at a dental medical institution TH such as a dental clinic. The instructor TM is, for example, a dentist or dental hygienist. The dental medical institution TH is not limited to a dental clinic and may be any place or institution that provides health guidance, such as a university hospital, a local health institution, a school, or a company.

[0020] For example, the instructor TM provides oral hygiene behavior guidance to the user U at a dental medical institution TH, and then supports the user in continuing the oral hygiene behavior at home. Figure 2 is a diagram showing an overview of the flow of various information when the oral hygiene behavior support system is used. For example, when the user U visits the dental medical institution TH for a checkup, the instructor TM hands the user U a registration certificate AS. The registration certificate AS contains information about an instruction course for continuing to perform oral hygiene behavior.

[0021] FIG. 3 shows an example of the contents of the registration certificate AS. The registration certificate AS includes upper-level template information AS10, oral condition information AS20, care goal information AS30, and lower-level template information AS40. The upper-level template information AS10 includes the words "Registration Certificate" written above the registration certificate AS, the user U's ID number, the name and ID number of the dental medical institution TH, and the date and time of the visit to the dental medical institution TH. The oral condition information AS20 includes the oral condition as a result of the examination, along with a dental impression. Specifically, the information includes the location of the most plaque (selected from upper right molars, upper front teeth, upper left molars, lower right molars, lower front teeth, and lower left molars), the presence or absence of gingival bleeding, the presence or absence of periodontal pockets, and a PCR (Plaque Control Record). The information may also include the oral care tools (tufted brushes, dental floss, interdental brushes, etc.) that the dentist wants the user to use. The lower template information AS40 indicates the estimated time of the next visit.

[0022] The care goal information AS30 includes, as home care goals, status quo maintenance promotion information AS31, guidance course information AS32, and other information AS33. The guidance course information AS32 is further branched into multiple courses, for example, four courses. In this case, the branched courses are, for example, first guidance course information AS32-1 to fourth guidance course information AS32-4. The branched first guidance course information AS32-1 to fourth guidance course information AS32-4 are courses that, for example, have the tooth surface, the back side of the teeth, the gap between the teeth and the gums, and the gap between the teeth as the priority care goals, respectively. The instructor TM selects one piece of information from the status quo maintenance promotion information AS31, the first guidance course information AS32-1 to the fourth guidance course information AS32-4, and other information AS33, and marks the checkbox. The guidance course information AS32 may further include fifth guidance course information AS32-5 for periodontal disease care as a branch course, and the fifth guidance course information AS32-5 may be added to the first guidance course information AS32-1 to the fourth guidance course information AS32-4.

[0023] When any of the first training course information AS32-1 to the Nth (4 in FIG. 4) training course information AS32-N (4 in FIG. 4) is selected, the user U performs oral hygiene behavior at home or elsewhere while referring to the training content set for each training course information listed on the registration certificate AS. The training content, for example, is intended to achieve a goal of matching the areas of the teeth that tend to be insufficiently cleaned with the areas that the user U needs care for. The training content, for example, indicates specific care procedures for goals such as "brushing the back of the teeth" and "leaving no plaque behind."

[0024] Upon receiving the registration certificate AS, the user U photographs the registration certificate AS, for example, using the user terminal 10. The user terminal 10 transmits information relating to the photographed registration certificate AS (hereinafter referred to as registration certificate information) to the oral hygiene action support device 100. The oral hygiene action support device 100 acquires training course information for the user U based on the transmitted registration certificate information.

[0025] When the user U performs oral hygiene behavior at home or elsewhere, for example, an app for exchanging information with the oral hygiene behavior support device 100 is installed in the user terminal 10. The user terminal 10 and the oral hygiene behavior support device 100 can communicate with each other via a network NW such as a LAN (Local Area Network). The user terminal 10 outputs information transmitted by the oral hygiene behavior support device 100 and transmits information input by the user U to the oral hygiene behavior support device 100, and the oral hygiene behavior support system 1 supports the oral hygiene behavior of the user U. Information is transmitted and received, for example, using a chat function within the app.

[0026] The oral hygiene action support device 100 receives information about the registration certificate AS transmitted by the user terminal 10, and then transmits mission information and question information about the mission according to the content described in the registration certificate AS. The user U performs oral hygiene actions while viewing the information transmitted by the oral hygiene action support device 100.

[0027] The user U generates answer information that is an answer to the mission information and question information based on the degree of performance of oral hygiene behavior, etc., and transmits it to the oral hygiene behavior support device 100 using the user terminal 10. When the oral hygiene behavior support device 100 receives the answer information or when a certain time has passed since transmitting the question information, it generates follow-up information and transmits it to the user terminal 10. The follow-up information includes individual advice information that is provided when answer information is acquired, and feedback information that is provided when answer information is not acquired.

[0028] The user terminal 10 is a portable communication device, such as a smartphone, carried by a user U. The user terminal 10 includes, for example, an input / output device 11, a transmission / reception device 12, a processing circuit 13, and a memory 14. The input / output device 11 includes, for example, a touch panel 15, a camera 16, and a speaker 17.

[0029] The touch panel 15 in the input / output device 11 includes, for example, a display device and an input device that accepts input of operations for a GUI (Graphical User Interface) displayed on the display device. The touch panel 15 causes the display device to display information corresponding to a display control signal output by the processing circuitry 13. The touch panel 15 generates operation information corresponding to an input operation by the user U, for example, and outputs the operation information to the processing circuitry 13.

[0030] The camera 16 captures various images in response to operations by the user U. For example, the camera 16 captures a registration certificate AS handed to the user U by the instructor TM and outputs the image to the processing circuitry 13. The processing circuitry 13 converts the registration certificate AS into text information using an OCR (Optical Character Recognition / Reader) function to generate registration certificate information. The processing circuitry 13 transmits the generated registration certificate information to the oral hygiene behavior support device 100 via the transmission / reception device 12.

[0031] The speaker 17 outputs, for example, sound based on the audio signal output by the processing circuit 13. The audio information output by the processing circuit 13 is based, for example, on mission information or question information transmitted by the oral hygiene action support device 100. Instead of or in addition to the camera 16 and the speaker 17, input / output terminals to which an external camera or speaker can be connected may be provided.

[0032] The oral hygiene action support device 100 includes, for example, a communication interface 110, an input interface 120, an output interface 130, a storage unit 140, and a control unit 150. The communication interface 110 performs bidirectional wired or wireless communication with an external device such as the user terminal 10. The communication interface 110 uses, for example, UWB, Bluetooth (registered trademark), Wifi, NFC, or the like for communication.

[0033] The input interface 120 is an input device through which an operator inputs various types of information. The input interface 120 is realized by, for example, a mouse, a keyboard, a touch panel, a drag ball, a switch, a button, a joystick, a camera, an infrared sensor, a microphone, etc. The input interface 120 may also be realized by a display device (for example, a tablet terminal) capable of wireless communication with the oral hygiene action support device 100.

[0034] The output interface 130 includes, for example, a display. The display displays various types of information. The display is, for example, a liquid crystal display, a CRT (Cathode Ray Tube), an organic EL (Electroluminescence) display, etc. The output interface 130 may also be a device other than a display, for example, a speaker that outputs audio, or a printer that outputs print information.

[0035] The storage unit 140 is realized by, for example, a semiconductor memory element such as RAM or flash memory, a hard disk, or an optical disk. These non-transitory storage media may also be realized by other storage devices connected via a communication network, such as a NAS (Network Attached Storage) or an external storage server device. The storage unit 140 may also include other non-transitory storage media, such as a ROM (Read Only Memory) or a register.

[0036] The control unit 150 includes, for example, a first acquisition unit 151, a generation unit 152, a first provision unit 153, a second provision unit 154, a second acquisition unit 155, and a third provision unit 156. The control unit 150 realizes these functions by, for example, causing a hardware processor (computer) to execute a program stored in the storage unit 140 (storage circuit).

[0037] The hardware processor is realized by hardware including circuitry such as a central processing unit (CPU), a graphics processing unit (GPU), a large scale integration (LSI), an application specific integrated circuit (ASIC), a programmable logic device (e.g., a simple programmable logic device (SPLD) or a complex programmable logic device (CPLD)), or a field programmable gate array (FPGA).

[0038] The first acquisition unit 151 acquires behavior support information for a user's behavior based on a registration certificate AS including information on oral hygiene behavior. The user's behavior based on the registration certificate AS is, for example, a behavior to perform the oral hygiene behavior included in the registration certificate AS, specifically, a behavior for achieving the care goal described in the registration certificate AS.

[0039] The first acquisition unit 151 acquires, for example, the guidance course information written on the registration certificate AS as behavioral support information based on the registration certificate information transmitted by the user terminal 10. The behavioral support information may be information other than the guidance course information. The behavioral support information may be, for example, information about the state of the user's teeth, information about the state of dental treatment, information about oral hygiene tools and lifestyle habits, or an estimated time to visit a dentist next time.

[0040] The generation unit 152 generates missions across multiple phases based on the behavioral support information and whether the user is using the service for the first time or for a continuing period. The missions include specific content for actually performing oral hygiene behaviors. For example, the missions include specific content such as "Brush the backs of your teeth" and "Continue to brush your teeth in the morning for five days." In addition to text, the mission information may also include images and videos to help the user practice the missions more accurately.

[0041] Mission information is created in advance for each of the first training course information to the Nth (e.g., 4th) training course information and stored in the storage unit 140. The missions included in the mission information may not be fixed, but may be generated each time by the instructor TM, artificial intelligence (AI), or the like. Furthermore, with regard to missions after the start of a course, the next mission may be determined by the answer to a question, etc. The next mission here may be created by the operator, or may be prepared in advance and linked to the answer to the question and selected by the program, or may be generated each time by AI.

[0042] The generation unit 152 reads out from the storage unit 140 mission information corresponding to the training course information acquired by the first acquisition unit 151 and generates the mission information. The mission information is generated across a plurality of phases. For example, the first to fourth phases are set as the phases included in the mission information. The number of phases may be other than four.

[0043] FIG. 4 is a diagram illustrating an example of the contents of mission information. Each phase included in the mission information illustrated in FIG. 4 is set with a phase period, number of missions, and mission title. The phase period and number of missions are set, for example, as follows: 1 week and 3 missions for the first phase, 2 weeks and 3 missions for the second phase, 3 weeks and 3 missions for the third phase, and 6 weeks and 6 missions for the fourth phase. A phase period is set for each phase. Each phase period is preferably several days or more, and the number of missions is preferably multiple. Furthermore, the period and number of missions for the fourth phase are preferably longer and greater than those for the first phase. The number of weeks and number of missions set for each phase are not limited to the above numbers and may be determined appropriately and may be set to values ​​other than these. In the example illustrated in FIG. 4, one mission title is set for each phase, but multiple mission titles may be set for each phase.

[0044] A question is set for each mission in each phase as a question to be asked to the user U. Furthermore, a mission period for completing the mission is set for each mission. The question is provided to the user U after the mission period has elapsed since the mission was provided. The question asks the user U about content related to the mission. The generation unit 152 generates question information related to the question corresponding to the mission each time the mission period elapses. The question information is stored in the storage unit 140 in advance, and the generation unit 152 may read the question information stored in the storage unit 140 and generate it as question information.

[0045] The content of the questions for each phase and the frequency of the questions are set to a frequency that is not too cumbersome for the user U, but is also unlikely to cause the user U to abandon the program because the number of questions is too small. The frequency is, for example, the number of questions per week. For example, the mission may be notified at 8:00 p.m., when the user U is expected to brush his / her teeth, to encourage the user to immediately carry out the mission, or the question information may be distributed at 8:00 a.m. before the user U arrives at work, allowing the user U to respond to the degree of mission completion during his / her commute, when his / her memory is fresh. The time for distributing the mission information and question information is not limited. For example, the mission information may be transmitted before the user U brushes his / her teeth at lunchtime.

[0046] The question information shows multiple example answers in the form of multiple choice options to make it easier for the user U to answer. The example answers are not a single scale such as "I could" or "I couldn't," but multiple examples that express the feelings of the user U. By using the example answers that express the feelings of the user U, the user U can more accurately convey their feelings.

[0047] The first providing unit 153 provides mission information related to the mission to the user. For example, the first providing unit 153 provides the mission information to the user by transmitting the mission information generated by the generating unit 152 to the user terminal 10 via the communication interface 110. The user U receives the mission information by recognizing the mission information output to the user terminal 10.

[0048] The second providing unit 154 provides the user with question information regarding the progress of the mission after a predetermined time has elapsed since the mission information was provided. For example, after a predetermined time, for example, a mission period, has elapsed since the mission information was provided, the second providing unit 154 provides the user with the question information generated by the generating unit 152 by transmitting the question information to the user terminal 10 via the communication interface 110. The user U receives the question information by recognizing the question information output to the user terminal 10.

[0049] The second providing unit 154 provides question information at different frequencies for each phase. For example, in the first phase, in which the mission does not involve user action, the number of questions per week is three, whereas in the fourth phase, in which the mission involves user action, the number of questions per six weeks (one per week) is six, so the frequency varies depending on whether or not an action is involved. The frequency is lower when the mission involves user action than when it does not involve user action. For example, in the first phase, the user U is only asked to read a sentence, whereas in the fourth phase, the mission involves user action, such as having the user U brush their teeth.

[0050] In this regard, the frequency of question information in the fourth phase is lower than the frequency of question information in the first phase. The question information includes content related to the user's condition. In the embodiment, the frequency of questions is fixed, but the frequency of questions may be adjusted depending on answer information, etc. The user's condition may be, for example, the condition of the user's teeth or a history of oral hygiene behaviors performed by the user.

[0051] The second acquisition unit 155 acquires answer information to the question information. For example, after providing the question information, the second acquisition unit 155 waits for a predetermined answer period to receive answer information transmitted by the user U. When the communication interface 110 receives the answer information transmitted by the user terminal 10, the second acquisition unit 155 acquires the answer information.

[0052] The third providing unit 156 provides follow information to the user U. The follow information is information for following the user U depending on, for example, whether or not there is answer information to a question. The follow information includes answer acceptance information and individual advice information when answer information is acquired, and feedback information when answer information is not acquired.

[0053] When the third providing unit 156 acquires the answer information transmitted by the user terminal 10, it transmits answer acceptance information to the user terminal 10 and outputs the acquired answer information to the output interface 130 of the oral hygiene action support device 100. The oral hygiene action support device 100 is operated by an operator such as an instructor TM. The operator is not limited to the instructor TM and may be someone else.

[0054] The operator, who recognizes the answer information output to the output interface 130, generates individual advice information for the answer information and inputs the individual advice information by operating the input interface 120. The third providing unit 156 provides the individual advice information input to the input interface 120 to the user terminal 10 by transmitting it via the communication interface 110. The user U receives the individual advice information by recognizing the individual advice information output to the user terminal 10.

[0055] The feedback information is information provided to a user who has dropped out of oral hygiene behavior support (hereinafter, "dropout"). If the second acquisition unit 155 does not acquire answer information within the answer period, the third providing unit 156 generates feedback information and provides it to the dropout user U by transmitting it to the user terminal 10 via the communication interface 110. The answer period is, for example, a period during which answer information to question information that determines whether or not to provide feedback information is waited for. The answer period can be, for example, 24 hours from the time the question information is transmitted.

[0056] The feedback information is information for returning the leaver to oral hygiene behavior support. The leaver user U receives the feedback information by recognizing the feedback information output to the user terminal 10. The third providing unit 156 determines the answer period based on the question information.

[0057] The oral hygiene action support device 100 may measure the response period and transmit the feedback information to the user terminal 10 after the response period has elapsed, or the operator who operates the oral hygiene action support device 100 may measure the response period and manually transmit the feedback information from the user terminal 10. The text included in the feedback information may be a default text created in advance, or a text created by the operator.

[0058] The feedback information is transmitted after the response period has elapsed, but may also be transmitted based on conditions other than the response period. For example, the user U's withdrawal may be predicted based on the response period or the progress of the mission, and the feedback information may be transmitted when the possibility of withdrawal becomes high. Alternatively, the frequency of transmitting the feedback information may be set based on "the number of consecutive times the user has not responded" or "the trend in the time of replies," etc.

[0059] Next, we will explain the processing of the oral hygiene action support device 100. Figure 5 is a flowchart showing an example of the processing of the oral hygiene action support device 100. First, the first acquisition unit 151 of the oral hygiene action support device 100 acquires training course information written on a registration certificate AS provided to the user U by the instructor TM (step S101).

[0060] Next, the generation unit 152 generates mission information to be provided to the user U based on other information such as the training course information and the oral condition information acquired by the first acquisition unit 151 (step S103). The generation unit 152 reads out a mission corresponding to the training course included in the training course information from the storage unit 140 and generates it as mission information.

[0061] Next, the first providing unit 153 confirms the current phase (step S105). The phase immediately after acquiring the training course information is the first phase. The first providing unit 153 provides mission information corresponding to the confirmed phase to the user U by transmitting it to the user terminal 10 via the communication interface 110 (step S107).

[0062] Next, the generation unit 152 determines whether the mission period has elapsed (step S109). If it is determined that the mission period has not elapsed, the generation unit 152 repeats the process of step S109 until the mission period has elapsed. While the process of step S109 is repeated, the generation unit 152 may generate a reminder message prompting the user to perform the mission and transmit this to the user terminal 10 to provide it to the user U (not shown in the figure). The generation unit 152 may transmit the reminder message once while step S109 is repeated, or may transmit it multiple times periodically. If it is determined that the mission period has elapsed, the generation unit 152 generates question information according to the mission. Next, the second providing unit 154 transmits the question information generated by the generation unit 152 to the user terminal 10 to provide it to the user U (step S111).

[0063] 6 is a diagram showing an example of the user terminal 10 on which question information is displayed. The question information is, for example, information that asks the user U about the degree of accomplishment of the mission. For example, for a mission to brush the teeth at the target area for five consecutive days, a question such as "This time it was a long version of five days. How is the progress?" is provided to the user U as question information.

[0064] The question information includes example answers in the form of multiple-choice answers. In the example shown in FIG. 6, example answers are "I'm worried about how hard I brush my teeth," "I'm worried about how to hold the toothbrush on my back teeth," "I'm worried about how to move the toothbrush," and "No worries! Perfect!" Furthermore, an input section may be provided that allows a text response to the question information. The user selects an appropriate answer from the multiple-choice answer examples or inputs a written response, and transmits the answer information to the second acquisition unit 155.

[0065] Next, the second obtaining unit 155 determines whether or not answer information transmitted by the user terminal 10 has been obtained (step S113). If it is determined that answer information has been obtained, the third providing unit 156 generates answer acceptance information. The second obtaining unit 155 provides the generated answer acceptance information to the user U by transmitting it to the user terminal 10 via the communication interface 110 (step S115).

[0066] FIG. 7 is a diagram showing an example of a user terminal 10 on which answer acceptance information is displayed. The answer acceptance information displays, for example, part of the question information, the content of the answer selected by the user, and an illustration indicating that the answer has been accepted. In the example shown in FIG. 7, part of the question information displays "Have you gotten used to brushing your molar teeth? Please let us know if you have any concerns about brushing your molar teeth!", and the content of the answer selected by the user displays "I'm not sure how to place the toothbrush on my molars..."

[0067] Next, the third providing unit 156 generates individual advice information in response to the answer information of the user U. The individual advice information is input, for example, by an operator operating the input interface 120. In generating the individual advice information, the third providing unit 156 causes the output interface 130 to output the answer information transmitted by the user terminal 10.

[0068] The operator considers the content of the individual advice for the user U while looking at the response information output by the output interface 130. The operator puts the considered individual advice into writing. The operator operates the input interface 120 to input the written individual advice.

[0069] The third providing unit 156 generates individual advice information in response to an operator's operation of the input interface 120. The third providing unit 156 provides the generated individual advice information to the user U by transmitting it to the user terminal 10 via the communication interface 110 (step S117).

[0070] (A): In another aspect, the third providing unit 156 may select individual advice information linked to each user answer information that has been created and stored in advance in the memory unit 140 and / or an external server based on the answer of the user U, and provide it to the user U by transmitting it to the user terminal 10 via the communication interface 110 (step S117).

[0071] (B): Furthermore, the third providing unit 156 may provide the individual advice information to the user U by transmitting the individual advice information created by the oral hygiene action support device 100's own information generating function, for example, a generative AI, based on technical information and product information related to oral care stored in advance in the memory unit 140 and / or an external server to the user terminal 10 via the communication interface 110 (step S117). In these cases, the third providing unit 156 may generate the individual advice information in response to an operator's operation of the input interface 120 and transmit it to the user terminal 10, but may also generate the individual advice information and transmit it to the user terminal 10 without any operation by the operator.

[0072] Fig. 8 is a diagram showing an example of the user terminal 10 on which individual advice information is displayed. The individual advice information indicates advice created for the user U by the operator or the third providing unit 156. As the individual advice information shown in Fig. 8, a sentence such as "Thank you for your hard work today, Mr. / Ms. XX! It's already December now...check it out!" is displayed. In the embodiment, the individual advice information is created by the operator, but it may also be created by another person, a program, or artificial intelligence (generating AI).

[0073] Next, the generation unit 152 progresses the phase (step S119) and determines whether all phases have been completed (step S121). If it is determined that all phases have not been completed, the generation unit 152 returns the process to step S105, checks the phase, then generates mission information and provides it to the user U (step S107), and proceeds with the flow in the same manner as above up to step S119. If the generation unit 152 determines that all phases have been completed, the oral hygiene action support device 100 ends the process shown in FIG. 5.

[0074] When processing ends, the oral hygiene action support device 100 may store various pieces of information transmitted and received between the user U (hereinafter, transmitted and received information) in the storage unit 140. The oral hygiene action support device 100 may create a patient report based on the transmitted and received information stored in the storage unit 140 and transmit it to the dental medical institution TH via the communication interface 110. The patient report may be transmitted to the dental medical institution TH by email, or may be transmitted to a predetermined dedicated server and shared with the dental medical institution TH. The patient report may include the content of the transmission and reception by the user U, and a summary of the patient's oral care level and challenges based on that content.

[0075] Furthermore, when the process is completed, the oral hygiene action support device 100 may transmit, instead of or in addition to the transmitted and received information, completion information notifying the user U that all missions have been completed. The completion information may include an indication of when the user should next visit the dentist, along with a notification that the entire process has been completed.

[0076] If it is determined in step S113 that answer information has not been acquired, the second acquiring unit 155 determines whether the answer period has elapsed (step S123). If it is determined that the answer period has not elapsed, the second acquiring unit 155 returns the process to step S113 and waits for the answer period.

[0077] If the second acquisition unit 155 determines that the response period has elapsed, the third provision unit 156 generates feedback information prompting a response based on, for example, an input operation by the operator, and provides the feedback information to the user U by transmitting it to the user terminal 10 via the communication interface 110 (step S125). Thereafter, the generation unit 152 advances the phase (step S119) and proceeds to step S121. The feedback information is created by the operator, but may be created in advance or by artificial intelligence (generation AI).

[0078] FIG. 9 is a diagram showing an example of a user terminal 10 displaying feedback information. The feedback information includes, for example, a message encouraging a dropout (non-respondent) to return to the oral hygiene behavior support. In the example shown in FIG. 9, a message such as "Good morning, Mr. / Ms. X! It's a beautiful day... Let's do our best today!" is displayed. If there are unanswered questions in each phase, the unanswered information and a message encouraging the answer may be provided along with the question information for the progressed phase. In the final phase, a final answer deadline may be displayed.

[0079] The oral hygiene behavior support system 1 of the embodiment acquires behavior support information based on the registration certificate AS and provides mission information to the user based on the acquired behavior support information. Furthermore, the oral hygiene behavior support system 1 provides question information corresponding to the mission information to the user, asking the user about the degree of accomplishment of the mission. This encourages the user to repeatedly perform oral hygiene behavior, which helps to make oral hygiene behavior a habit and allows for appropriate oral hygiene behavior guidance.

[0080] Furthermore, the oral hygiene behavior support system 1 of the embodiment provides the user with missions spanning multiple phases. For example, the multiple missions can be set within a range that is unlikely to be bothersome to the user, but is not likely to lead to abandonment. Therefore, the user can be encouraged to make oral hygiene behavior a habit without abandoning it.

[0081] Furthermore, the oral hygiene behavior support system 1 of the embodiment provides feedback information to the user if it does not receive answer information from the user within the answer period after sending question information, which can encourage users who have left to return and prevent users who are likely to leave from doing so.

[0082] Although the embodiments of the present invention have been described above with reference to the drawings, the oral hygiene behavior support device, oral hygiene behavior support method, and program are not limited to the above-described embodiments, and various modifications, substitutions, combinations, and / or design changes can be made without departing from the spirit and scope of the present invention.

[0083] Furthermore, the effects of the above-described embodiments of the present invention are described as examples. Therefore, the embodiments of the present invention may also achieve other effects that a person skilled in the art can recognize from the description of the above-described embodiments in addition to the above-described effects. [Explanation of symbols]

[0084] 1 Oral hygiene behavior support system 10 User terminal 11 Input / Output Devices 12 Transmitting and receiving equipment 13 Processing circuit 14 Memory 15 Touch Panel 16 Camera 17 Speaker 100 Oral hygiene behavior support device 110 Communication Interface 120 input interface 130 Output Interface 140 Storage section 150 control section 151 First acquisition part 152 Generation part 153 1st provision part 154 2nd provision part 155 Second Acquisition Department 156 Third provision part AS registration certificate AS10 upper template information AS20 Oral condition information AS30 Care Goals Information AS31 Status Quo Promotion Information AS32 Instruction Course Information (AS32-1~AS32-4 1st Training Course Information~4th Training Course Information) AS33 Other Information AS40 lower template information EL organic NW Network TH Dental Clinic TM instructor U User

Claims

1. a first acquisition unit that acquires behavior support information for a user's behavior based on information about oral hygiene behavior; a generation unit that generates a mission across multiple phases based on the action support information; a first providing unit that provides mission information related to the mission to the user; a second providing unit that provides the user with question information regarding the progress of the mission after a predetermined time has elapsed since the mission information was provided; a second acquisition unit that acquires answer information to the question information; a third providing unit that provides follow-up information to the user based on the response information, Oral hygiene behavior support device.

2. the generation unit generates the mission for each of a plurality of phases. The oral hygiene behavior support device according to claim 1 .

3. the second providing unit provides the question information at a frequency that differs for each of the phases. The oral hygiene behavior support device according to claim 2 .

4. the frequency is lower when the mission involves an action by the user than when the mission does not involve an action by the user; The oral hygiene behavior support device according to claim 3 .

5. the question information includes content related to the user's condition; The oral hygiene behavior support device according to claim 1 .

6. The follow-up information includes feedback information for the leaver. The oral hygiene behavior support device according to claim 1 .

7. the third providing unit determines, based on the question information, a response period for waiting for the response information to the question information for determining whether or not to provide the feedback information; The oral hygiene behavior support device according to claim 6.

8. The computer in the oral hygiene behavior support device Obtaining behavioral support information for the user's behavior based on the information about the oral hygiene behavior; generating a mission across multiple phases based on the action support information; providing mission information regarding the mission to the user; providing the user with question information regarding the progress of the mission after a predetermined time has elapsed since the mission information was provided; Acquire answer information to the question information; providing follow-up information to the user based on the response information; Oral hygiene behavior support method.

9. The oral hygiene behavior support device computer Obtaining behavioral support information for the user's behavior based on the information about the oral hygiene behavior; generating a mission across multiple phases based on the action support information; providing mission information regarding the mission to the user; providing the user with question information regarding the progress of the mission after a predetermined time has elapsed since the mission information was provided; Acquire answer information to the question information; providing follow-up information to the user based on the response information; program.

10. On the user's device, outputting mission information provided by the oral hygiene behavior support device according to claim 1 to an output device; outputting question information provided by the oral hygiene behavior support device to the output device; accepting an answer from the user to the question information; providing the answer information to the oral hygiene behavior support device; program.

Images