Analytical support device, analytical support method, and program

Abstract

This system provides an analytical support device, analytical support method, and analytical support program that contribute to improving the accuracy of analysis of members and the organization by providing a list of evaluations of the introspection of multiple members. [Solution] The analysis support device 15 comprises an analyst information acquisition unit 23, a member information storage unit 21, an evaluation acquisition unit 25, and a display control unit 27. The analyst information acquisition unit 23 acquires first to third analysis elements for analyzing each of the multiple members that constitute the organization. The member information storage unit 21 stores the members' answers to each of the multiple items related to introspection, associating them with the items. The evaluation acquisition unit 25, with one member selected, acquires the level of the first to third analysis elements based on the answers of the selected member. The display control unit 27 displays a scatter plot image in which marks corresponding to the levels of each of the multiple members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space.

Description

Technical Field

[0001] The present invention relates to an analysis support device, an analysis support method, and an analysis support program.

Background Art

[0002] There is known a device that prompts members constituting an organization to conduct self-analysis, that is, introspection, for analysis (for example, Patent Document 1). The information processing device described in this Patent Document 1 includes means for receiving a plurality of inputs of data including subjective episodes of members with respect to the experiences of each member belonging to a group, means for extracting at least one of the state of a specific member in the group and the state of the group from the plurality of data, and means for displaying at least one of the extracted state of the specific member and the state of the group. This information processing device shows an image having a chat screen, a text box, etc. to each member, and causes employees to introspect through input in an interactive format. Then, the analysis result is displayed as an image for each member.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, according to the information processing device of Patent Document 1, it only displays the evaluation results of each individual member separately.

[0005] Therefore, an object of the present invention is to provide an analysis support device, an analysis support method, and an analysis support program that list the evaluations of the introspections of a plurality of members and contribute to improving the analysis accuracy of the members and the organization. [[ID=(41]]

Means for Solving the Problems

[0006] The analysis support device of the present invention comprises an element acquisition unit, a response storage unit, a level acquisition unit, and a display control unit. The element acquisition unit acquires first to third analysis elements for analyzing each of a plurality of members constituting an organization. The response storage unit stores the responses of members to each of a plurality of items related to introspection, associating them with the items. The level acquisition unit, with one member selected, acquires the level of the first to third analysis elements based on the responses of the selected member. The display control unit displays a scatter plot image in which marks corresponding to the levels of each of the plurality of members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space.

[0007] The display control unit preferably displays an image of the scatter plot oriented so that it is viewed from a specified direction.

[0008] Preferably, the three axes are orthogonal coordinate axes with equal axis lengths and an origin set at the center of each axis.

[0009] The scatter plot image preferably includes a line representing a roughly spherical shape centered at the origin, placed in a virtual three-dimensional space.

[0010] The mark preferably has a first mark portion, which is sized according to the level of the member for the fourth analysis element, which is different from the first to third analysis elements, and more preferably has a second mark portion, which is sized according to the level of the member for the fifth analysis element, which is different from the first to fourth analysis elements.

[0011] It is preferable to further include an answer acquisition unit that acquires answers and stores them in the answer storage unit, and it is preferable that the answer acquisition unit stores a history of acquired answers for each member in the answer storage unit.

[0012] The analysis support method of the present invention comprises an element acquisition step, a response storage step, a level acquisition step, and a display control step. The element acquisition step acquires first to third analysis elements for analyzing each of a plurality of members constituting an organization. The response storage step stores the responses of members to each of a plurality of items related to introspection, associating them with the items. The level acquisition step acquires the level of the first to third analysis elements based on the responses of a selected member, with one member selected. The display control step displays a scatter plot image in which marks corresponding to the levels of each of the plurality of members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space.

[0013] The analysis support program of the present invention causes a computer to perform each of the above steps. [Effects of the Invention]

[0014] According to the present invention, the evaluation of the introspection of multiple members is compiled in a list, contributing to the improvement of the accuracy of analysis of members and the organization. [Brief explanation of the drawing]

[0015] [Figure 1] This is a schematic diagram illustrating the scatter plot image displayed on the analyst's terminal. [Figure 2] This is an explanatory diagram of the analysis support system. [Figure 3] This is a diagram showing the configuration of the analysis support device. [Figure 4] This is an explanatory diagram of the memory configuration of the member input item storage unit. [Figure 5] This is an explanatory diagram of the memory configuration of the data storage unit for analyst input. [Figure 6] This is an explanatory diagram of the storage mode of the member information storage unit. [Figure 7] This is an explanatory diagram of the memory configuration of the analyst information storage unit. [Figure 8] This is an explanatory diagram of the memory configuration of the evaluation memory unit. [Figure 9A] This is an explanatory diagram of the image displayed on the analyst's terminal. [Figure 9B] It is an explanatory diagram of an image displayed on the display unit of the analyst terminal. [Figure 9C] It is an explanatory diagram of an image displayed on the display unit of the member terminal. [Figure 9D] It is an explanatory diagram of an image displayed on the display unit of the member terminal. [Figure 9E] It is an explanatory diagram of an image displayed on the display unit of the member terminal. [Figure 9F] It is an explanatory diagram of an image displayed on the display unit of the analyst terminal. [Figure 9G] It is an explanatory diagram of an image displayed on the display unit of the analyst terminal. [Figure 9H] It is an explanatory diagram of an image displayed on the display unit of the analyst terminal. [Figure 9I] It is an explanatory diagram of an image displayed on the display unit of the analyst terminal.

Mode for Carrying Out the Invention

[0016] On each display unit (display) 10a (see FIG. 3) of analyst terminals 10A, 10B, ··· (see FIG. 2) used by an analyst who analyzes an organization and a plurality of members (hereinafter referred to as members) constituting the organization, as shown in FIG. 1, a scatter diagram image GS is displayed. The scatter diagram shows the results of evaluations of a plurality of members by the analyst using preset analysis elements. The scatter diagram is a bubble chart in which three axes as coordinate axes are arranged in a virtual three-dimensional space, and circles M1, M2, ···, so-called bubbles, are in one-to-one correspondence with the members. The three axes are the first to third coordinate axes AX1 to AX3 indicating the first to third analysis elements for analyzing the members. Thus, the evaluation results of each member are shown by the positions and sizes of the circles M1, M2, ··· as marks associated with the members. The analyst analyzes the members and the organization to which the members belong using this scatter diagram.

[0017] The analysis support system 11 shown in Figure 2 (hereinafter simply referred to as the "support system") is for analyzing an organization and multiple members belonging to that organization. The support system 11 comprises analyst terminals 10A, 10B, ..., member terminals 12A, 12B, 12C, ..., and an analysis support device 15. Each of the analyst terminals 10A, 10B, ..., member terminals 12A, 12B, 12C, ..., and the analysis support device 15 are connected via a communication network N to send and receive various information. In the following description, when member terminals 12A, 12B, 12C, ... are not distinguished, they will be referred to as member terminal 12, and when analyst terminals 10A, 10B, ... are not distinguished, they will be referred to as analyst terminal 10.

[0018] The support system 11 may further include a management terminal (not shown) for performing various settings of the analysis support device 15. The management terminal is a terminal device for performing various settings of the analysis support device 15 and transmits and receives data to and from the analysis support device 15 via the communication network N. The analyst terminal 10 may also be used as the management terminal.

[0019] Member terminal 12 is a terminal device used by members. Member terminal 12 is used for various input operations such as entering answers described later, and for displaying evaluation results evaluated by the analyst. The organization is not limited to publicly known entities such as companies and organizations, but may also be an organization that is not publicly known, for example, a team of several people gathered to achieve a specific purpose or goal (for example, a project team). Furthermore, the organization may be formed hierarchically, such as small organizations with a relatively small number of members and large organizations formed by combining multiple small organizations with a relatively large number of members. When an organization is formed hierarchically in this way, one member may be a member of both the large and small organizations. In the following explanation, a large organization will be a company, and small organizations will be departments such as multiple business units established within that company. There can be multiple member terminals 12, and the number is not particularly limited.

[0020] As described above, the analyst terminal 10 is a terminal device used by the analyst and is used for evaluating members and analyzing the relationship between members and the organization. The analyst terminal 10 may also be used to perform at least some of the various management tasks, such as managing the analyst, managing members, and managing the transmitted data sent to members. Figure 2 shows two analyst terminals 10, but the number of analyst terminals 10 may be one or three or more.

[0021] The analyst terminal 10 and member terminal 12 are personal computers. However, the analyst terminal 10 and member terminal 12 are not limited to personal computers; known devices such as tablet terminals and smartphones can be used. The analyst terminal 10 includes a display unit 10a, an input unit 10b, and a processing control unit 10c (see Figure 3 for all). The display unit 10a is for displaying images, and known displays such as liquid crystal displays can be used. The input unit 10b is for performing input operations, and known input devices such as keyboards, touch panel displays, and mice can be used. The processing control unit 10c comprehensively controls the input unit 10b and the display unit 10a, and performs various processing in response to the input of various information from the input unit 10b and the analysis support device 15. The member terminal 12 also includes a display unit 12a, an input unit 12b, and a processing control unit 12c (see Figure 3 for all), similar to the analyst terminal 10. The same applies to the management terminal described above.

[0022] The analysis support device 15 is an example of an embodiment of the present invention. The analysis support device 15 is composed of a computer and performs various processes in response to input operations on the analyst terminal 10, member terminal 12, and management terminal. For example, in response to a login operation on the analyst terminal 10, the analysis support device 15 transmits an image for performing the above-mentioned various management input operations to the analyst terminal 10. The analysis support device 15 also transmits an input image for inputting an answer to the member terminal 12 in response to a login operation on the member terminal 12 and a request to display an input image for inputting an answer. When an answer is input and sent through an input operation on the member terminal 12, the analysis support device 15 stores the answer. When the analysis support device 15 receives a display request from the analyst terminal 10 requesting the display of a member's answer, it responds to this display request by sending an image showing the answer to the analyst terminal 10 and displaying it. When the analysis support device 15 receives the evaluation results for a specific member and the request to display the scatter plot image from the analyst terminal 10, it sends the scatter plot image to the analyst terminal 10 and displays it.

[0023] The computer-based analysis support device 15 incorporates predetermined application software and operates by executing the program of this application software. The analysis support device 15 has a predetermined program incorporated into it, and by executing this program, it functions as the various parts described later and performs predetermined processing.

[0024] The above program causes the computer to perform an element acquisition step, a response storage step, a level acquisition step, and a display control step. The element acquisition step acquires the first to third analysis elements for analyzing each of the multiple members that make up the organization. The response storage step stores the members' responses to each of the multiple items related to introspection, associating them with the items. The level acquisition step, with one member selected, acquires the level for the first to third analysis elements based on the selected member's responses. The display control step displays a scatter plot image in a virtual three-dimensional space, with marks corresponding to the levels of each of the multiple members and three axes corresponding to the first to third analysis elements.

[0025] As shown in Figure 3, the analysis support device 15 includes a member information storage unit 21, which is an example of a response storage unit; an analyst information acquisition unit 23, which is an example of an element acquisition unit; an evaluation acquisition unit 25, which is an example of a level acquisition unit; and a display control unit 27. The analysis support device 15 preferably further includes a member input item storage unit 30, an analyst input item storage unit 31, an analyst information storage unit 34, an evaluation storage unit 35, a member information acquisition unit 38, which is an example of a response acquisition unit; and a controller 39, and this is also the case in this example. The member information storage unit 21, the member input item storage unit 30, the analyst input item storage unit 31, the analyst information storage unit 34, and the evaluation storage unit 35 constitute a database DB.

[0026] The member input information storage unit 30 stores member input information. Member input information is information entered by members using the member terminal 12, and as shown in Figure 4, it includes member management-related information concerning member management and answer-related information that members should answer. Member input information includes the member's name, the organization to which they belong (such as the business unit), and the answer items that form the basis of the evaluation conducted by the analyst, and may also include the phonetic spelling of the name, email address, date of birth, etc. The answer items may be set as appropriate by the analyst who evaluates the member for the purpose of evaluating the member, or they may be set in advance in the program, and in this example the latter is used. In this example, the answer items and the answer date are collectively called answer-related information, and the answer items are the following eight items 1 to 8 related to introspection. Item 1: "WHO=WHERE: Ideals, Prayers, and Wishes" Item 2: "WHO: Accepting Reality and Self-Awareness" Item 3: "WHERE: The world as seen through one's own eyes in the real world" Item 4: "WHY: Unique insights into the gap between ideal and reality" Item 5: "WHAT: What needs to be done" Item 6; "HOW 1: A concrete first step" Item 7: "HOW 2: Specific Steps for Implementation" Item 8; "HOW3: Methods for implementing concrete steps"

[0027] Item 1 asks members to input their ideal world, where subject and object are aligned, based on the premise of omnipotence. Item 2, unlike Item 1, asks members to input their self-definition in the real world. Item 3, unlike Item 1, asks members to input the gap between their ideal world and the real world as they perceive it. Item 4 asks members to input how they gained insight into the cause of the gap between their ideal and reality. Item 5 asks members to input what they will do to address the gap between their ideal and reality after metacognition. Item 6 asks members to input strategies to achieve Item 5. Item 7 asks members to input strategies to achieve Item 6. Item 8 asks members to input strategies to achieve Item 7.

[0028] Member input information may be set on at least one of the analyst terminal 10 and the management terminal and stored in the member input information storage unit 30, or it may be set in advance in a program and stored in the member input information storage unit 30.

[0029] The analyst input information storage unit 31 stores the analyst input information. The analyst input information is information that the analyst inputs using the analyst terminal 10, and as shown in Figure 5, it includes analyst management-related information concerning the management of the analyst and analysis element-related information concerning the analysis elements that the analyst sets for analyzing members and organizations. The analyst input information includes the analyst's name, the analysis elements that the analyst sets for analyzing members and organizations, and may also include the analyst's email address, password, etc. The analysis elements consist of at least three different analysis elements (1st to 3rd analysis elements), more preferably six different analysis elements (1st to 6th analysis elements), and even more preferably seven different analysis elements (1st to 7th analysis elements). In this example, there are seven analysis elements (1st to 7th analysis elements). The first analysis element is pre-associated with the first coordinate axis AX1 (see Figure 9I) of the three axes mentioned above, the second analysis element with the second coordinate axis AX2 (see Figure 9I), the third analysis element with the third coordinate axis AX3 (see Figure 9I), the fourth analysis element with the first region Ma (see Figure 9I) of the circles M1, M2, ... (see Figure 9I) representing the bubbles in the bubble chart, the fifth analysis element with the second region Mb (see Figure 9I) of the circles M1, M2, ..., the sixth analysis element with the colors of the circles M1, M2, ..., and the seventh analysis element with the narrative level evaluated by the analyst for each member. A narrative is the meaning of life, such as the purpose and goals of life. The narrative level is the ability (level) that a member has to grasp (recognize) the meaning of their own life and express that grasped meaning. The sixth analytical element is pre-associated with the industrial sector to which the conceived idea belongs, and thus the colors of circles M1, M2, ... correspond to the industrial sector.

[0030] The analyst input information stored in the analyst input information storage unit 31 may be set on the management terminal and stored in the analyst input information storage unit 31, or it may be set in advance in the program and stored in the analyst input information storage unit 31.

[0031] As shown in Figure 6, the member information storage unit 21 stores member information by associating the content corresponding to the aforementioned member input items with each member. In this example, member information is stored by associating the content corresponding to member management-related items and response-related items with each member. Specifically, the content of the member's name, phonetic spelling, email address, affiliated organization, and date of birth as member management-related items, and the content of the response date and response items 1 to 8 as response-related items are associated and stored as member information. Of the member information, the content of response items 1 to 8 is the response to each of items 1 to 8 that the member entered using the member terminal 12, and is in text format. The response is associated with the item. In this example, the content corresponding to member-related items and response-related items is stored together in the member information storage unit 21, but it may be stored in different storage units. In that case, the content corresponding to the response-related items is stored associated with the member, for example, their name.

[0032] The member information storage unit 21 may store multiple responses from a single member as a history, and this is done in this example. In the example shown in Figure 6, member "Taro Tanaka" provided responses to items 1-8 on the response dates "2024.01.20", "2024.06.20", and "2024.12.20", and the contents of "Response 1", "Response 2", and "Response 3" are stored as history.

[0033] As shown in Figure 7, the analyst information storage unit 34 stores analyst information by associating the content corresponding to the aforementioned analyst input items with each analyst. In this example, analyst information is stored by associating the content corresponding to analyst management-related items and analysis element-related items with each analyst. Specifically, the analyst's name, email address, and password as analyst management-related items, and the content of the 1st to 7th analysis elements as analysis element-related items are associated and stored as analyst information. Of the analyst information, the content of the 1st to 7th analysis elements as analysis element-related items is entered by the analyst using the analyst terminal 10 and is in text format. For example, if analyst "Mitsuru Yoshii" inputs "BtoB to BtoC" as the name for the first coordinate axis, and "-" for "BtoB" and "+" for "BtoC" regarding the origin of the first coordinate axis, then, as shown in Figure 7, analyst "Mitsuru Yoshii" and the content for the first analysis element, namely the name of the first coordinate axis "BtoB to BtoC", "-" for "BtoB", and "+" for "BtoC", will be associated and stored. In this way, the content input to correspond to the first analysis element includes the name indicating the analysis element, the criteria for the level of evaluation in the indicator ("+", "-", etc.), and may include at least one of these. The same applies to the second to fifth analysis elements. The sixth analysis element is preferably something that can be distinguished by color, for example, a classification element that classifies from an arbitrary perspective, and in the example shown in Figure 7, it is "industry field". Thus, the first to sixth analysis elements include the name indicating the analysis element, the criteria for indicating the level of evaluation, and classification elements. The above-mentioned BtoB stands for Business to Business, meaning business between companies, or legal entities. BtoC stands for Business to Customer (or Consumer), meaning businesses such as retail stores and restaurants that deal directly with general consumers. In this example, the analyst-related information and the analysis element-related information are stored together in the analyst information storage unit 34, but they may be stored in different storage units. In that case, the information corresponding to the analysis element-related information is stored in association with the analyst, for example, their name.

[0034] As shown in Figure 8, the evaluation memory unit 35 associates the analyst, the member who answered and was evaluated by the analyst, the member's answer date, and the evaluation result for the member evaluated by the analyst, and stores this as evaluation information. The evaluation information may also include the member's answer date. Furthermore, if any member answers multiple times and the analyst evaluates that member each time they answer, it is preferable that multiple evaluation pieces of information common to both the analyst and the member are stored. For example, if member "Taro Tanaka" answers three times and analyst "Mitsuru Yoshii" evaluates "Taro Tanaka" each time he answers, then three evaluation pieces of information including analyst "Mitsuru Yoshii" and member "Taro Tanaka" are stored, as shown in the example in Figure 8. In the example in Figure 8, the evaluation results for the first to third analysis elements are given as numbers, but the evaluation results are not limited to numbers. For example, they may be letters such as A, B, C, ... in order of excellence or highest, or a combination of letters and symbols such as A, B+, B, C+, D, ...

[0035] The member information acquisition unit 38 shown in Figure 3 acquires information related to member management from one of the terminal devices, such as the member terminal 12, the analyst terminal 10, or the management terminal, and stores it in the member information storage unit 21. As described above, the member information acquisition unit 38 is an example of a response acquisition unit, and acquires responses from the member terminal 12 and stores them in the member information storage unit 21. In addition, the member information acquisition unit 38 stores the history of acquired responses for each member in the member information storage unit 21.

[0036] The analyst information acquisition unit 23 acquires information related to analyst management from, for example, the analyst terminal 10 and stores it in the analyst information storage unit 34. As described above, the analyst information acquisition unit 23 is an example of an element acquisition unit, and acquires the first to third analysis elements, and in this example, the fourth to seventh analysis elements, from the analyst terminal 10, and stores them in the analyst information storage unit 34 in association with the analyst using the analyst terminal 10 from which the information was acquired.

[0037] As an example, analyst "Mitsuru Yoshii" performs an input operation on analyst terminal 10, setting the first analysis element to "BtoB to BtoC," and "+" on the first coordinate axis to "BtoC" and "-" to "BtoB." When analyst information acquisition unit 23 acquires this information, as shown in Figure 7, it associates these acquired first analysis elements with analyst "Mitsuru Yoshii" and stores them in analyst information storage unit 34. At least one of the first to seventh analysis elements is not limited to being set by the analyst. For example, as accounts for using the analysis support device 15, a corporate account, an analyst account, and a personal account may be set in order from the top of the hierarchical structure, and at least one of the above analysis elements may be set in the corporate account. The input operation for setting can be performed on analyst terminal 10 or other terminal devices.

[0038] As described above, the evaluation acquisition unit 25 is an example of a level acquisition unit. When a member is selected, it acquires the level of the selected member for the first to third analysis elements from the analyst terminal 10 based on the member's responses and stores it in the evaluation storage unit 35. In this example, the levels of the member for the fourth to seventh analysis elements are also acquired from the analyst terminal 10 and stored in the evaluation storage unit 35. Furthermore, the support system 11 in this example is configured so that, in addition to the levels for the first to seventh analysis elements, the analyst can input their interpretation of the content shown in the member's responses in text format at the analyst terminal 10. The evaluation acquisition unit 25 can also acquire this interpretation and store it in the evaluation storage unit 35. For example, if the content of the member's introspection is interpreted in terms of the member's "impact on society," "impact on the organization," and "impact on business improvement," the interpretation would be a string of text characters (see Figure 8).

[0039] When the display control unit 27 receives a display request from the analyst terminal 10 via the controller 39 to display a scatter plot image, in response to this request, it identifies the name of the analyst using the analyst terminal 10 in the evaluation storage unit 35, identifies the name of the member associated with the identified analyst, and identifies the evaluation information that includes the name of that member. If there is an evaluation information that includes the same member's name among the multiple evaluation information identified, the evaluation information associated with the most recent response date is identified as the evaluation information for that member. Based on the most recent evaluation information for the multiple members identified in this way, the display control unit 27 generates a scatter plot image in which marks corresponding to the levels of the first to third analysis elements of each member and the first to third coordinate axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space, and displays it on the display unit 10a via the controller 39 and the processing control unit 10c. The marks are circles referred to as bubbles as described above, but their shape is not particularly limited and can be polygonal, irregular, etc.

[0040] The display control unit 27 further preferably displays the mark as having a first mark section and a second mark section, and this is done in this example as well. The first mark section is indicated by a size corresponding to each level of the multiple members of the fourth analysis element, and the second mark section is indicated by a size corresponding to each level of the multiple members of the fifth analysis element. The display control unit 27 also assigns color to the mark based on the color indicating the industrial field set by the analyst as the sixth analysis element. In this example, the color is set by hue, and the first mark section and the second mark section are distinguished by either lightness or saturation. The display control unit 27 displays numerical values ​​indicating the level of the seventh analysis element on the display unit 10a so as to be arranged or superimposed on the scatter plot.

[0041] The operation of the above configuration will now be explained. In this example, an arbitrary analyst terminal 10 performs an input operation for management information related to a business unit as a small organization, associates it with members, and stores it in the member information storage unit 21. When the analyst terminal 10 sends a display request to the analysis support device 15 requesting the display of a menu image, the controller 39 displays an image including the menu image unit G2a as shown in Figure 9A on the display unit 10a of the analyst terminal 10 via the processing control unit 10c. When the "Business Unit Management" button B2a of the menu image unit G2a is selected on the analyst terminal 10, the controller 39 displays an input operation image unit G2b on the image G2 of the display unit 10a for inputting information to be registered about the business unit and its members. The input operation image unit G2b includes a button B2b for newly registering (adding) a business unit, a button B2c for selecting and deleting a registered business unit, and an edit button B2d for editing members that make up the business unit. By operating these buttons B2b to B2d, management information concerning the business unit, which is a small organization, is stored in the member information storage unit 21 via the controller 39.

[0042] An analyst performing an analysis of an organization and its members registers the first to seventh analysis elements using the analyst terminal 10. When the analyst sends a request to display a menu image from the analyst terminal 10 to the analysis support device 15, the controller 39 displays an image including the menu image section G2a on the display unit 10a of the analyst terminal 10. As shown in Figure 9B, the menu image section G2a is provided with a "Dimension Management" button B3a for registering the first to third analysis elements. When this "Dimension Management" button is selected, the controller 39 displays an image G3 on the display unit 10a, including an input operation image section G3a for registering the first to third analysis elements, as shown in Figure 9B. The input operation image section G3a displays the names of the items of the first to third analysis elements, "Dimension Name 1" to "Dimension Name 3," and is provided with input fields B3b for entering the "Name" of the first to third analysis elements and the "Negative Value" and "Positive Value" to set for the first to third coordinate axes of the scatter plot. The analyst establishes the concept of opposing trends as the first analytical element, and polarizes this concept into - and +. For example, analyst "Mitsuru Yoshii" establishes B2B and B2C as the concepts, polarizes these concepts into - for "B2B" and + for "B2C", and enters these concepts in text format into input fields B3b for "negative value" and "positive value". In this example, "B2B to B2C", which includes this concept, is entered into "Name". This "Name" will be used as the axis name for the first coordinate axis in the scatter plot. The same applies to the second and third analytical elements. When data is entered into each input field B3b and the "Confirm" button B3c on the input operation image unit G3a is pressed, a registration request for the first to third analysis elements is sent to the analysis support device 15. The analyst information acquisition unit 23 then, via the controller 39, stores the analyst "Mitsuru Yoshii" and the first to third analysis elements entered into input field B3b in the analyst information storage unit 34, associating them with each other.

[0043] The menu image section G2a is provided with a "Color Management" button B3d for registering the fourth analysis element. When the "Color Management" button B3d is selected in the menu image section G2a, the controller 39 displays an input operation image section (not shown) for registering the fourth analysis element on the display section 10a, replacing the input operation image section G3a. The analyst performs an input operation on the input operation image section, in this example, associating colors with industrial fields. When the "Confirm" button (not shown) is pressed, a registration request for the fourth analysis element is sent to the analysis support device 15. Similarly, the analyst information acquisition unit 23 stores the analyst "Mitsuru Yoshii" and the entered fourth analysis element in association with each other in the analyst information storage unit 34.

[0044] A member performing introspection requests the display of response-related information on the member terminal 12, and this display request is sent to the controller 39 of the analysis support device 15 via the processing control unit 12c. In response to receiving this display request, the controller 39 reads the response-related information from the member input item storage unit 30 and, via the processing control unit 12c of the member terminal 12, causes the display unit 12a to display an image G4 of the input operation indicating the response-related information, as shown in Figures 9C and 9D.

[0045] Image G4 includes the names of the response-related items, i.e., the names of the items for introspection: "WHO=WHERE: Ideals, prayers, wishes," "WHO: Self-awareness after accepting reality," "WHERE: The world as seen through one's own eyes in the real world," "WHY: (Unique Why=Generalized Why) Unique insights into the gap between ideals and reality," "WHAT: What needs to be done," "HOW1: A concrete step," "HOW2: A plan for realizing the concrete step," and "HOW3: A method for realizing the concrete step," along with input fields B4a for each of these to be entered in text format. Image G4 includes all the item names and input fields B4a, and the desired area can be displayed on the display unit 12a by, for example, scrolling up or down. Preferably, a history response display unit B4b is provided near each input field B4a (downwards in the examples shown in Figures 9C and 9D) to display the most recent response among the responses entered in the past, and this is also done in this example. This allows members to check their previous responses and conduct more accurate introspection in the present. Image G4 includes a "Save Temporarily" button B4c for temporarily saving an answer without confirming it, and an example of an answer registration button, the "Save and Share with HR Personnel" button B4d, which requests registration after confirming the answer. In response to an input operation on button B4c, the controller 39 saves the answer entered in input field B4a to the member information storage unit 21 and also saves unconfirmed information indicating that the answer is not yet confirmed. In response to an input operation on button B4d, the controller 39 saves the answer entered in input field B4a to the member information storage unit 21 and also saves confirmed information indicating that the answer is confirmed. A function to display example strings for each input field B4a may also be provided. In this case, the example strings should be stored in the member input item storage unit 30 and displayed in image G4 or in the image switched from image G4.

[0046] Furthermore, on the member terminal 12, members can view the answers they have previously entered. In this example, when a member uses the member terminal 12 to request the display of their answer history, the request is sent to the analysis support device 15, and the controller 39 responds to this request by identifying the member's answer history from the member information storage unit 21 and displays image G5, which shows a "list" of the member's answer history "story <history>", on the display unit 12a of the member terminal 12, as shown in Figure 9E. The "date" corresponds to the "answer date" of "answer 1", "answer 2", etc., stored in the member information recording unit 21. For answers with the above confirmed information, a "view" button B5a is displayed, and by operating this "view" button B5a, the corresponding answer can be viewed. For answers with the above uncertain information, an "edit" button B5b is displayed, and by operating this "edit" button B5b, the controller 39 displays image G4 (see Figures 9C and 9D) on the member terminal 12, which shows the answer that is not yet confirmed. Member 12 edits and confirms the unconfirmed answers in the displayed image G4.

[0047] The analyst uses the analyst terminal 10 to review the confirmed responses and evaluate the members. In this example, the evaluation includes interpreting the content of the members' introspection (narrative). When the analyst selects a member and requests to display the member's response history, the request is sent to the analysis support device 15, and the controller 39 responds to this request by locating the selected member's response history from the member information storage unit 21. As shown in Figure 9F, the controller displays an image G6 showing the member's response history, the "record list," on the display unit 10a of the analyst terminal 10. The "date" G9b corresponds to the "response date" such as "response 1" and "response 2" stored in the member information storage unit 21. For responses that the analyst has already evaluated and registered the evaluation result for, the "Completed" button is displayed in the "Interpretation" column, and for responses for which the evaluation result has not yet been registered, "Not yet" is displayed in the "Interpretation" column. When the "View" button B6a for an answer corresponding to "Completed" is pressed on the analyst terminal 10, the controller 39 identifies the evaluation result associated with the analyst and the member, and corresponding to the selected answer, in the evaluation storage unit 35, and displays it on the display unit 10a of the analyst terminal 10. Also, when the "View" button B6a for an answer corresponding to "Not Completed" is pressed on the analyst terminal 10, the controller 39 identifies the answer corresponding to the selected answer from the member's answer history in the member information storage unit 21. Then, as shown in Figure 9G, the controller 39 displays an image G7 showing the content of the identified answer on the display unit 10a of the analyst terminal 10. For example, in the example shown in image G6 (see Figure 9F), when the "View" button B6a corresponding to the answer "2024.12.20" by member "Taro Tanaka" is pressed, an image unit G7a showing the names and contents of each item in the answer "Taro Tanaka's Record (December 20, 2024)" is displayed, as shown in image G7.

[0048] The controller 39 further identifies analyst information containing the analyst's name in the analyst information acquisition unit 23, reads the analysis elements contained in that analyst information, and displays image G7 having an input operation image unit G7b. The input operation image unit G7b has an input field B7a for inputting interpretation content, and the interpretation content is the evaluation result of the member. The "Interpretation Input" image unit in Figure 9G is an example of the input operation image unit G7b. The interpretation content is entered in text format. In the example shown in Figure 9G, assuming that the analyst operating the analyst terminal 10 is "Mitsuru Yoshii", the analyst information storage unit 34 provides input fields B7a for "Narrative Level (1-3)", "Impact on Society", "Impact on Organization" and "Impact on Business Improvement" in addition to the 1st to 7th analysis elements (see Figure 7).

[0049] When an input operation is performed in input field B7a and the "Save and Share with Story Writer" button, shown as an example in Figure 9H, is operated, a registration request requesting the registration of the interpretation content is sent to the analysis support device 15, and the controller 39 stores the interpretation content as an evaluation result in the evaluation storage unit 35. For example, as described above, if the analyst is "Mitsuru Yoshii", the member is "Taro Tanaka", and the date of the evaluated response is "December 20, 2024", then, as shown in Figure 8, the analyst's name, the member's name, the response date, and each interpretation content are associated and stored in the evaluation storage unit 35. This interpretation content, stored as confirmed in the evaluation storage unit 35, can be viewed by the member who provided the interpreted response on the member terminal 12. Note that analysts who do not want to confirm the evaluation can save the entered interpretation content as unconfirmed by operating the "Save Temporarily" button, shown as an example in Figure 9H. In this case, the controller 39 stores the interpretation content and unconfirmed information indicating that the interpretation content is unconfirmed in the evaluation storage unit 35. When the support system 11 (see Figure 2) is equipped with a function to temporarily save data in this manner, the controller 39, as described above, when the analyst terminal 10 operates on the "View" button B6a for the answer corresponding to "Not yet", the evaluation storage unit 35 identifies the undetermined interpretation content corresponding to the selected answer from the member's answer history before the member information storage unit 21 identifies the answer, and displays an image G7 having an input operation image unit G7b indicating the undetermined interpretation content on the display unit 10a.

[0050] The "View 3D Sphere" button B3e, located in the menu image section G2a (see Figure 9B) as described above, is a display request button that requests the display of evaluation results. When an analyst operates the "View 3D Sphere" button B3e using the analyst terminal 10, a display request is sent to the display control unit 27 via the controller 39. The display control unit 27 generates a scatter plot image GS based on the analyst information stored in the analyst information storage unit 34 and the evaluation results stored in the evaluation storage unit 35, and displays the image G8 containing the image GS on the display unit 10a of the analyst terminal 10, which is the source of the display request, as shown in Figure 9I.

[0051] Image G8 has an image section G8a that displays an image GS of a scatter plot arranged in a virtual three-dimensional space, and a selection input operation image section G8b for selecting circles M1, M2, ... to be displayed. In the example of analyst "Mitsuru Yoshii" described above, based on the analyst information, "BtoB" is set on one side of the first coordinate axis AX1 and "BtoC" on the other side with respect to the origin, "LIFE" is set on one side of the second coordinate axis AX2 and "WORK" on the other side, and "Things" is set on one side of the third coordinate axis AX3 and "Events" on the other side. Each of the circles M1, M2, ... is positioned and displayed based on the evaluation results for each of the most recent first to third analysis elements of the evaluation results for each member associated with analyst "Mitsuru Yoshii" in the evaluation memory unit 35. This allows the analyst to view an overview of the evaluation results of each member constituting the organization being analyzed, evaluated using common analysis elements. As a result, the accuracy of the analysis of members and the organization is improved, which helps in management strategies. Furthermore, since the evaluation results are presented in a scatter plot placed in a virtual three-dimensional space, it is possible to compare and analyze multiple members, and to intuitively grasp the introspective tendencies of members within the organization. Therefore, it is also possible to intuitively get an overview and analyze the organization as a whole.

[0052] Each of the circles M1, M2, ... also functions as an operation button, and by selecting any one mark, a display window showing the member's response content and the analyst's interpretation content corresponding to that mark may be displayed overlaid on the scatter plot image GS. In this example, the display window is displayed in this manner, superimposed on the scatter plot image GS. However, the display mode of the display window is not limited to superimposed display; it may also be displayed side by side on the scatter plot image GS, or it may be displayed by switching from the scatter plot image GS. In this way, the member's response content and the analyst's interpretation content are displayed for each member corresponding to each mark, allowing the analyst to perform analysis on members more efficiently, and also to easily analyze the validity of their own evaluation (interpretation), thereby improving their evaluation skills.

[0053] The axis lengths and origin positions set for the first to third coordinate axes AX1 to AX3 are not particularly limited. In this example, the axis lengths are set to be equal to each other, and the origin is set at the center of each axis. Furthermore, the first to third coordinate axes AX1 to AX3 are set as mutually orthogonal coordinate axes. This allows the analyst to more intuitively grasp the positions and dispersion degrees of circles M1, M2, ... in the scatter plot image GS, with the reference point of the analysis element set by the analyst placed in the center of the scatter plot. In addition, in this example, the viewing direction of the scatter plot can be specified by placing the cursor on the image section G8a and dragging it within the image section G8a, or, if the display section 10a is a touch panel display, by touching and moving the finger within the image section G8a. As a result, the scatter plot image GS will be displayed in the direction from which the scatter plot is viewed. As a result, analysts can more intuitively grasp the positions and dispersion of circles M1, M2, ..., and accurately understand their relative positions. Furthermore, by displacing the image GS to view the scatter plot from various directions, analysis that provides an overview of the entire organization becomes more efficient and effective.

[0054] The scatter plot image GS is placed in a virtual three-dimensional space and includes lines that represent a roughly spherical shape centered at the origin. This roughly spherical shape may be a sphere, but does not have to be a strict sphere. For example, it may be a polyhedron composed of polygons. By including lines that represent such a roughly spherical shape in the scatter plot image GS, the analyst can clarify and grasp the organization's worldview as a unified three-dimensional space.

[0055] The circles M1, M2, ... preferably have a first marking area Ma and a second marking area Mb, and this is also the case in this example. The first marking area Ma is indicated by a size corresponding to the member level for the fourth analysis element, and the second marking area Mb is indicated by a size corresponding to the member level for the fifth child analysis element. For example, as shown in Figure 7, analyst Mitsuru Yoshida has defined the fourth analysis element as "investment amount" for the member and the fifth analysis element as "market potential" brought about by the member, and the member corresponding to circle M1 is "Taro Tanaka". As shown in Figure 8, if Mitsuru Yoshida has evaluated Taro Tanaka's investment amount as "less than 500 billion yen" and his market potential as "less than 1 trillion yen", then the display control unit 27 generates a circle M1 having a first marking area Ma indicated by a size corresponding to the investment amount and a second marking area Mb indicated by a size corresponding to the market potential, and it is shown in the scatter plot image GS.

[0056] Circles M1, M2, ... are color-coded based on the sixth analytical element. In Figure 7, the sixth analytical element for analyst "Mitsuru Yoshii" is assigned a color for each industrial sector; for example, "blue" corresponds to the "chemicals sector." Similarly, for member "Taro Tanaka," whose idea belongs to the "chemicals sector," circle M1 is displayed in blue. In Figure 9I, different hatching patterns indicate different colors. For example, circles M1, M4, and M5 are shown with diagonal hatching, just like circle M1, and are displayed in blue. Furthermore, circle M3, shown with vertical hatching, and circles M2 and M5, shown with dot hatching, are shown in different colors from each other and also in different colors from circle M1.

[0057] The selection input image section G8b is provided with selection buttons (not shown) for selecting circles M1, M2, ... to be displayed. Preferably, selection buttons are provided for each of the fourth to seventh analysis elements, and this is done in this example as well. For example, for selecting colors, selection buttons are provided for each set color, and when at least one of these selection buttons is selected, circles M1, M2, ... corresponding to the selected color are displayed. Also, for example, if the seventh analysis element, the story level, is set with values ​​from 1.0 to 3.0 in increments of 0.1, selection buttons for 1.1, 1.2, 1.3, ..., and 3.0 are provided, and when at least one of these is selected, circles M1, M2, ... corresponding to the selected story level are displayed. In addition to, or instead of, these selection buttons may be provided, such as selection buttons for selecting the affiliated organization or selection buttons for selecting members. [Explanation of Symbols]

[0058] 15 Analysis support equipment 21 Member Information Storage Unit 23 Analyst Information Acquisition Department 25 Evaluation Acquisition Department 27 Display Control Unit 38 Member Information Acquisition Unit

Claims

1. An element acquisition unit that acquires first to third analysis elements for analyzing each of the multiple members that make up the organization, A response storage unit that stores the responses of the members to each of several items related to introspection, in association with the items, With one of the aforementioned members selected, a level acquisition unit acquires the level for the first to third analysis elements based on the response of the selected member, A display control unit that displays a scatter plot image in which marks corresponding to the respective levels of each of the multiple members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space. An analytical support device equipped with the following features.

2. The analysis support device according to claim 1, wherein the display control unit causes the scatter plot to display the image in a orientation that allows it to be viewed from a specified direction.

3. The analysis support device according to claim 1 or 2, wherein the three axes are orthogonal coordinate axes whose axial lengths are set to be equal to each other and whose origins are set at the center of each axis.

4. The analysis support device according to claim 3, wherein the scatter plot image is arranged in the virtual three-dimensional space and includes a line indicating a substantially sphere centered on the origin.

5. The analysis support device according to claim 1 or 2, wherein the mark is a first mark portion indicated by a size corresponding to the level of the member for a fourth analysis element that is different from the first to third analysis elements.

6. The analysis support device according to claim 5, wherein the mark is a second mark portion, which is indicated by a size corresponding to the level of the member for a fifth analysis element that is different from the first to fourth analysis elements.

7. The analysis support apparatus according to claim 1 or 2, further comprising a response acquisition unit that acquires the aforementioned response and stores it in the response storage unit.

8. The analysis support device according to claim 7, wherein the response acquisition unit stores the history of the acquired responses for each of the members in the response storage unit.

9. An element acquisition step to obtain the first to third analysis elements for analyzing each of the multiple members that make up the organization, A response memory step in which the responses of the members to each of several items related to introspection are stored in association with the items, With one of the aforementioned members selected, a level acquisition step is performed to acquire the level for the first to third analysis elements based on the response of the selected member, A display control step that displays a scatter plot image in which marks corresponding to the respective levels of each of the multiple members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space. An analytical support method having [a certain characteristic].

10. An element acquisition step to obtain the first to third analysis elements for analyzing each of the multiple members that make up the organization, A response memory step in which the responses of the members to each of several items related to introspection are stored in association with the items, With one of the aforementioned members selected, a level acquisition step is performed to acquire the level for the first to third analysis elements based on the response of the selected member, A display control step that displays a scatter plot image in which marks corresponding to the respective levels of each of the multiple members and three axes corresponding to the first to third analysis elements are arranged in a virtual three-dimensional space. An analysis support program that allows a computer to perform the analysis.

Images