Target person evaluation system and target person evaluation program

Abstract

This invention provides a subject evaluation system that allows subjects to be comprehensively evaluated for each organization even if they change organizations, and that enables the transfer and management of those evaluations. [Solution] The present invention provides a subject evaluation system 1 that values ​​the evaluation of subject T by others, comprising: a subject information storage unit 31 that stores subject information relating to subject T; an organization information storage unit 32 that stores organization information relating to organization A to which subject T belongs; an evaluation information acquisition unit 41 that acquires evaluation information of subject T by others within organization A, which has been input by others; and an evaluation information management unit 42 that associates and manages organization information and evaluation information by others with subject information.

Description

Technical Field

[0001] The present invention relates to a target evaluation system and a target evaluation program that value the evaluation of a target person from others with respect to the target person.

Background Art

[0002] Conventionally, there has been an evaluation system for evaluating a target person such as an employee from an objective perspective (see Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In such an evaluation system, even if the work style of a target person in a workplace such as a store or a company is objectively evaluated, when the target person leaves the company or changes jobs, the evaluation cannot be carried over to the next workplace. Even if the target person himself / herself makes a self-promotion in his / her resume or the like later, it has to be in the form of self-reporting, and thus lacks credibility.

[0005] In addition, the evaluation obtained by such an evaluation system is limited to the work style in the workplace, and does not include the experiences and personalities in school life or groups such as volunteer activities, and does not comprehensively evaluate the target person.

[0006] An object of the present invention is to provide a target evaluation system and a target evaluation program in which the target person can be comprehensively evaluated for each group even if the group to which the target person belongs changes, and the evaluation of the target person can be carried over and managed.

Means for Solving the Problems

[0007] In other words, the present invention encompasses the following inventions. (1) An employee evaluation system that values ​​the evaluation of an employee by others, comprising: an employee information storage unit that stores employee information relating to the employee; an organization information storage unit that stores organization information relating to the organization to which the employee belongs; an evaluation information acquisition unit that acquires evaluation information of the employee by others within the organization, which has been entered by others; and an evaluation information management unit that links the evaluation information to the employee information and updates and manages the employee information and the organization information.

[0008] This type of participant evaluation system allows for evaluation of participants by each organization, providing feedback from multiple perspectives and resulting in a more objective and comprehensive assessment. Furthermore, by transferring and managing participant evaluations even when they change organizations, highly reliable evaluation information can be obtained.

[0009] (2) The subject evaluation system described in (1), wherein the evaluation of the subject entered by the other party is the evaluation information of the other party entered based on predetermined evaluation items.

[0010] (3) The subject evaluation system according to (1), comprising an analysis processing unit that extracts positive evaluation information that affirms or praises the subject from the peer evaluation information, and analyzes and derives positive characteristics that focus on the positive aspects of the subject based on the positive evaluation information.

[0011] According to this type of subject evaluation system, positive characteristics that focus specifically on the positive aspects of the subject can be derived through analysis, thereby fostering a sense of self-affirmation in the subject.

[0012] (4) The analysis processing unit comprehensively analyzes the extracted positive evaluation information and creates a summarized comment, as described in (3) the subject evaluation system.

[0013] This type of participant evaluation system allows participants to positively identify areas for future improvement.

[0014] (5) The subject evaluation system according to (1), comprising an analysis processing unit that extracts positive evaluation information that affirms or praises the subject and negative evaluation information that denies or criticizes the subject from the peer evaluation information, and derives the characteristics of the subject by analysis based on both the positive evaluation information and the negative evaluation information.

[0015] This type of participant evaluation system not only provides participants with a positive outlook but also allows for the inclusion of negative feedback, highlighting problems and areas for improvement within the organization.

[0016] (6) The analysis processing unit comprehensively analyzes the extracted positive and negative evaluation information and creates a summarized comment, as described in (5), the subject evaluation system.

[0017] This type of participant evaluation system allows each participant to understand their own shortcomings, as well as the future challenges for the entire organization, through analytical comments that summarize all positive and negative evaluations.

[0018] (7) The organization includes an organization in which roles are divided in a hierarchical structure, the evaluation information acquisition unit includes a superior evaluation information acquisition unit that acquires superior evaluation information for the subject entered by superiors within the organization, and the evaluation information management unit links the superior evaluation information together with the subject information and updates and manages the subject information and the organization information, the subject evaluation system as described in (1).

[0019] (8) A participant evaluation program that implements any of the participant evaluation systems described in (1), (2), (3), (5), and (7).

[0020] According to such a subject evaluation system and subject evaluation program, a subject can obtain evaluations not only from others but also from the superiors in the organization. Therefore, evaluations of the subject can be obtained from different perspectives, enhancing objectivity and credibility.

Advantages of the Invention

[0021] In the present invention, since a subject is evaluated for each group and evaluations of the subject can be obtained from a plurality of different perspectives, the subject can be evaluated more objectively. Also, even if the group to which the subject belongs changes, the evaluation obtained in that group can be carried forward as evaluation information, so the evaluation information can be treated as a single credit asset.

Brief Description of the Drawings

[0022] [Figure 1] A block diagram showing a subject evaluation system according to an embodiment of the present invention. [Figure 2] A flowchart showing the basic operation of the subject evaluation system shown in FIG. 1. [Figure 3] A flowchart showing the output from the analysis processing unit 43 of the subject evaluation system shown in FIG. 1.

Modes for Carrying Out the Invention

[0023] The subject evaluation system 1 according to an embodiment of the present invention will be described based on the drawings. The subject evaluation system 1 according to the present invention is a system that receives and values the evaluation of a subject T from an evaluator G who is another person, as shown in FIG. 1. The subject evaluation system 1 is composed of at least an evaluator terminal GM used by the evaluator G, a subject terminal TM used by the subject T, and a server 10.

[0024] Subject T is a person belonging to at least one organization A, and organization A can take the form of a for-profit organization such as a store or company, a non-profit organization such as a volunteer group, or an educational organization such as a school, as long as it is a group that has come together for a common purpose. Evaluator G would be a colleague, supervisor, or customer in the case of a store or company, a fellow volunteer or group leader in the case of a volunteer group, or a fellow member of the same club or circle or advisor in the case of a school. Evaluator G can be any other person who has some kind of relationship with Subject T in organization A. Evaluator terminal GM and Subject terminal TM can be any terminal that accepts operations in the Subject Evaluation System 1, and are preferably in the form of a personal computer, tablet, or smartphone. Evaluator terminal GM and Subject terminal TM may be the same type of terminal or may be different types of terminals.

[0025] Server 10 is a physical server, or a virtual server created using virtualization technology that virtually divides a physical server or virtually combines multiple physical servers. To explain using a physical server as an example, Server 10 is configured to include at least an information and communication unit 20, an information storage unit 30, an information processing unit 40, and its peripheral circuits.

[0026] The information and communication unit 20 connects the server 10 to the evaluator terminal GM or the subject terminal TM via the network N, enabling information and communication between them. The network N is a communication means such as the Internet, a public telephone line, a mobile communication network, a LAN, or Wi-Fi (registered trademark). These communication means may be used in combination, and may be wired, wireless, or a combination of wired and wireless.

[0027] The information storage unit 30 is composed of memory and storage such as volatile RAM and non-volatile ROM. The information storage unit 30 stores the subject evaluation program that enables the subject evaluation system 1 according to the present invention to function, and also functions as a database for accumulating information acquired by the subject evaluation system 1. The information storage unit 30 functions as a database consisting of a subject information storage unit 31 and a group information storage unit 32.

[0028] The subject information storage unit 31 stores subject information about subject T. The subject information stored in the subject information storage unit 31 includes personal information such as subject T's age and their career history, such as the organizations they have belonged to. Preferably, the subject information is entered by subject T themselves, but it may also be entered by a representative of each organization A or an administrator managing the subject evaluation system 1 with subject T's consent. Each piece of subject information stored in the subject information storage unit 31 is managed based on predetermined classification conditions, such as age and career history.

[0029] The group information storage unit 32 stores group information relating to group A, to which subject T belongs, which is associated with subject T's subject information. The group information stored in the group information storage unit 32 includes the size and structure of each group, including group A to which subject T belonged, and group A to which subject T belongs. The group information is preferably entered by a representative representing group A, but it may also be entered by subject T or the administrator managing the subject evaluation system 1. The group information stored in the group information storage unit 32 is managed based on predetermined classification conditions, such as size and structure, relating to each group to which subject T belongs.

[0030] The information processing unit 40 is a computing device such as a CPU (Central Processing Unit). By executing the subject evaluation program stored in the information storage unit 30, the information processing unit 40 functions as at least an evaluation information acquisition unit 41, an evaluation information management unit 42, an analysis processing unit 43, and a result transmission unit 44.

[0031] The evaluation information acquisition unit 41 acquires the evaluation of subject T within organization A from evaluator G. The evaluation information acquisition unit 41, for example, displays a screen on evaluator terminal GM that accepts evaluations of subject T, and acquires the peer evaluation information entered by evaluator G.

[0032] The evaluation information management unit 42 links the peer evaluation information acquired by the evaluation information acquisition unit 41 to the subject information of the corresponding subject T, and updates the subject information stored in the subject information storage unit 31. When the subject information is updated, the evaluation information management unit 42 also updates the group information stored in the group information storage unit 32 that is associated with the subject information. The evaluation information management unit 42 may manage the subject information for each subject T, or it may manage the subject information for each group A based on the group information associated with the subject information.

[0033] The analysis processing unit 43 analyzes the characteristics of subject T based on the peer evaluation information linked to subject T's information by the evaluation information management unit 42. The analysis processing unit 43 analyzes the peer evaluation information using, for example, natural language processing, statistical methods such as topic models and latent Dirichlet allocation, machine learning such as supervised learning, and deep learning analysis such as recurrent neural networks to derive the characteristics of subject T. From the derived analysis results, the analysis processing unit 43 creates comments summarizing subject T's excellent behaviors and attitudes, as well as areas for improvement, within organization A.

[0034] The result transmission unit 44 transmits the analysis results derived by the analysis processing unit 43 to an external device, for example, the subject terminal TM of subject T. The result transmission unit 44 transmits the analysis results of the analysis processing unit 43 via the network N.

[0035] The basic operation of the subject evaluation system 1 will be explained using Figure 2. Note that the subject information and organization information are pre-stored in the subject information storage unit 31 and the organization information storage unit 32. Furthermore, the settings described below are merely for the purpose of simplification and do not limit the subject evaluation system 1 according to the present invention.

[0036] First, the evaluation information acquisition unit 41 acquires evaluation information from another person, evaluator G (step S201). The evaluation information acquisition unit 41 acquires evaluations of subject T within organization A as evaluation information from evaluator G, who has accessed the system via evaluator terminal GM using a two-dimensional code, URL (Uniform Resource Locator), or a dedicated application. At this time, the evaluation information from evaluator G includes qualitative evaluations, which are subjective evaluations of events that cannot be expressed numerically, such as messages to subject T, and quantitative evaluations, which are objective evaluations using evaluation items with pre-set numerical values, such as NPS (Net Promoter Score). Quantitative evaluations also include numerical evaluation items such as monetary gratuities such as tips and donations, and business results such as sales and performance.

[0037] Next, the evaluation information management unit 42 determines which of the organization A stored in the organization information storage unit 32 the evaluation information from others acquired by the evaluation information acquisition unit 41 pertains to (step S202), and determines which of the subject T belonging to that organization A pertains to (step S203). Note that if there is no organization information for organization A that corresponds to the evaluation information from others evaluated by evaluator G, or if there is organization information for organization A but no subject T belonging to that organization, the handling of such cases is an application of conventional technology, so a detailed explanation will be omitted.

[0038] Next, the evaluation information management unit 42 updates the target information storage unit 31 (step S304) by linking the evaluation information acquisition unit 41 with the target information of the corresponding target person T whenever it acquires evaluation information from others. At this time, it is preferable that the evaluation information management unit 42 also updates the organization information associated with the target person T along with the target information of the target person T.

[0039] Through the steps S201 to S204 described above, the subject evaluation system 1 can collect peer evaluation information for subject T for each organization A, and update and manage subject information for each subject T. As a result, even if the organization A to which subject T belongs changes, the subject evaluation system 1 can continue to manage the evaluation of subject T because the evaluation is linked to subject T.

[0040] Next, the processing procedure of the analysis processing unit 43 of the subject evaluation system 1 will be explained using Figure 3. The following example will explain the case where subject T wants to learn about their own characteristics.

[0041] First, subject T requests the subject evaluation system 1 to analyze its own characteristics via subject terminal T (step S301). Upon receiving the request from subject T, the subject evaluation system 1's analysis processing unit 43 extracts peer evaluation information linked to subject T's subject information from the subject information storage unit 31 (step S302). The peer evaluation information linked to subject T's subject information includes positive evaluation information, which is positive qualitative evaluation that affirms or praises subject T, and negative evaluation information, which is negative qualitative evaluation that denies or criticizes subject T.

[0042] The analysis processing unit 43 derives the characteristics of subject T through analysis based on both positive and negative evaluation information (step S303). The analysis methods used by the analysis processing unit 43 to derive the characteristics of subject T include natural language processing, statistical methods such as topic models and latent Dirichlet allocation, machine learning such as supervised learning, deep learning analysis such as recurrent neural networks, and generative artificial intelligence. For example, if the purpose is to improve subject T's motivation and attitude within group A, the analysis processing unit 43 derives the characteristics of subject T based on positive evaluation information without including negative evaluation information. In other examples, the analysis processing unit 43 can also include negative evaluation information while primarily focusing on positive evaluation information, thereby presenting problems and challenges for subject T within group A without diminishing their motivation. In short, the analysis processing unit 43 can comprehensively derive the characteristics of subject T through analysis according to the purpose and application, and it is particularly preferable to derive positive characteristics that focus on the positive aspects of subject T through analysis.

[0043] The analysis processing unit 43 summarizes the analysis results and creates a comment (step S304), and the result transmission unit 44 transmits the comment created by the analysis processing unit 43 to the subject terminal TM of the subject T via the network N (step S305).

[0044] Through the above steps S301 to S305, subject T can obtain an objective evaluation based on peer evaluation information obtained from multiple evaluators G using the subject evaluation system 1. Subject T can gain a sense of self-affirmation from the evaluation obtained by the subject evaluation system 1, and thus improve their motivation. Furthermore, if the subject evaluation system 1 evaluates primarily based on positive evaluation information, even while including negative evaluation information, it is possible to visualize subject T's own challenges and problems within group A without diminishing subject T's motivation within group A, making it easier for subject T to make improvements.

[0045] While the example given was that subject T wants to understand their own characteristics, if subject T consents, organization A can also obtain subject T's evaluation from subject evaluation system 1. In this case, subject evaluation system 1 will provide organization A with evaluations primarily based on positive evaluation information and evaluations primarily based on negative evaluation information without any bias. This allows organization A to obtain objective and reliable evaluations of subject T from other organizations A to which subject T previously belonged or currently belongs.

[0046] Furthermore, in order to enhance the objectivity and credibility of the evaluation of subject T in the subject evaluation system 1, in this embodiment, it is preferable that the evaluation information acquisition unit 41 is equipped with a superior evaluation information acquisition unit 45. Organization A includes organizations with a hierarchical structure in which roles are divided, such as a company, and the superior evaluation information acquisition unit 45 acquires superior evaluation information for subject T that is entered by superiors within the organization A. The evaluation information management unit 42 updates the subject information of the relevant subject T in the subject information storage unit 31 by linking the superior evaluation information in addition to the evaluation information from others, and manages this information for each subject T. The analysis processing unit 43 may perform a combined analysis based on the superior evaluation information and the evaluation information from others, or it may analyze the evaluation from superiors separately from the evaluation from others, as long as it can perform an analysis that gives subject T a sense of self-worth and enhances objectivity and credibility.

[0047] Although embodiments of the present invention have been described above, the present invention is not limited in any way to these examples, and can be implemented in various forms without departing from the spirit of the invention. [Explanation of symbols]

[0048] 1. Target Participant Evaluation System 10 servers 20 Information and Communications Department 30 Information storage section 31. Target Information Storage Unit 32 Organization Information and Storage Department 40 Information Processing Section 41 Evaluation Information Acquisition Department 42 Evaluation Information Management Department 43 Analysis Processing Unit 44 Result Transmission Unit 45 Supervisor Evaluation Information Acquisition Department A organization G evaluator GM evaluator terminal N Network T target audience TM Target user terminal

Claims

1. A subject evaluation system that values ​​the evaluation of the subject by others, A target information storage unit that stores target information relating to the aforementioned target person, A group information storage unit that stores group information about the group to which the aforementioned subject belongs, An evaluation information acquisition unit that acquires evaluation information of the subject by the organization, which is entered by the aforementioned other party, An evaluation information management unit links the aforementioned peer evaluation information to the aforementioned subject information and updates and manages the aforementioned subject information and the aforementioned organization information. An employee evaluation system equipped with [specific features / features].

2. The subject evaluation system according to claim 1, wherein the evaluation of the subject entered by the other party is evaluation information by the other party entered based on predetermined evaluation items.

3. The subject evaluation system according to claim 1, further comprising an analysis processing unit that extracts positive evaluation information that affirms or praises the subject from the aforementioned peer evaluation information, and derives positive characteristics that focus on the positive aspects of the subject through analysis based on the positive evaluation information.

4. The subject evaluation system according to claim 3, wherein the analysis processing unit comprehensively analyzes the extracted positive evaluation information and creates a summarized comment.

5. The subject evaluation system according to claim 1, comprising an analysis processing unit that extracts positive evaluation information that affirms or praises the subject and negative evaluation information that denies or criticizes the subject from the aforementioned peer evaluation information, and derives the characteristics of the subject by analyzing both the positive evaluation information and the negative evaluation information.

6. The subject evaluation system according to claim 5, wherein the analysis processing unit comprehensively analyzes the extracted positive evaluation information and negative evaluation information and creates a summarized comment.

7. The aforementioned organizations include those with a hierarchical structure in which roles are divided, The evaluation information acquisition unit includes a supervisor evaluation information acquisition unit that acquires supervisor evaluation information for the subject person, which is entered by a supervisor within the organization. The aforementioned evaluation information management unit links the aforementioned supervisor evaluation information together with the aforementioned other person information to the aforementioned subject information, and updates and manages the aforementioned subject information and the aforementioned organization information. The subject evaluation system according to claim 1.

8. A subject evaluation program that executes the subject evaluation system according to any one of claims 1, 2, 3, 5, and 7.

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