Display control device, display control method, and display control program

Abstract

To increase user satisfaction with transit information services. [Solution] The display control device according to the present invention includes a control unit. When the control unit acquires transfer information, which is information relating to the transfer from the original route to the transfer destination route, it displays a playback icon on the terminal device for playing a transfer video, which is a video related to the transfer guidance. When it acquires operation information for the playback icon, it displays the transfer video relating to the acquired transfer information on the terminal device. As a result, the information processing device provides the user with information about the travel route from the original route to the transfer destination route in video format.

Description

Technical Field

[0001] The present invention relates to a display control device, a display control method, and a display control program.

Background Art

[0002] Conventionally, services that provide train transfer searches, train operation information, timetable information, etc. are known. For example, Patent Document 1 discloses a technique for providing information regarding train transfer guidance to a user's information terminal.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the above conventional technology, only information on the transfer route is provided, and users who are not familiar with route transfers may not be able to smoothly transfer routes. Therefore, the above conventional technology does not necessarily enhance the user satisfaction with transfer guidance.

[0005] In view of the above, the present application aims to provide a display control device, a display control method, and a display control program that can enhance user satisfaction with transfer guidance.

Means for Solving the Problems

[0006] The display control device according to the present invention is a display control device comprising a control unit that displays information relating to route transfer guidance on a terminal device, wherein when the control unit acquires transfer information, which is information relating to a transfer from the route before the transfer to the route after the transfer, it displays a playback icon on the terminal device for playing a transfer video, which is a video relating to the transfer guidance, and when it acquires operation information for the playback icon, it displays the transfer video relating to the acquired transfer information on the terminal device. [Effects of the Invention]

[0007] According to one embodiment of the system, it is possible to increase user satisfaction with transit information. [Brief explanation of the drawing]

[0008] [Figure 1] Figure 1 shows an example of the display control process according to the embodiment. [Figure 2] Figure 2 shows an example of the configuration of a display control system according to an embodiment. [Figure 3] Figure 3 shows an example of the configuration of a display control device according to an embodiment. [Figure 4] Figure 4 shows an example of a transfer video storage unit according to an embodiment. [Figure 5] Figure 5 is a flowchart showing the display control processing procedure according to the embodiment. [Figure 6] Figure 6 is a hardware configuration diagram showing an example of a computer that implements the functions of a display control device. [Modes for carrying out the invention]

[0009] The following describes embodiments for implementing the display control device, display control method, and display control program according to the present application (hereinafter referred to as "embodiments") with reference to the drawings. Note that these embodiments do not limit the display control device, display control method, and display control program according to the present application. Furthermore, in the following embodiments, the same parts are denoted by the same reference numerals, and redundant descriptions are omitted.

[0010] [1. Overview of Display Control Processing] An example of the display control processing according to the embodiment will be explained using Figure 1. Figure 1 illustrates the processing procedure of the display control processing according to the embodiment. The display control processing according to the embodiment is performed by the display control device 100 shown in Figure 1. The display control device 100 is, for example, a server device.

[0011] Before describing Figure 1, we will first describe the display control system according to the embodiment using Figure 2. Figure 2 is a diagram showing an example of the configuration of the display control system 1 according to the embodiment. As shown in Figure 2, the display control system 1 according to the embodiment includes a terminal device 10, an external device 30, and a display control device 100. The terminal device 10, the external device 30, and the display control device 100 are connected to each other via a network N so as to be able to communicate by wire or wireless.

[0012] Terminal device 10 is an information processing terminal used by users receiving services from display control device 100. Terminal device 10 can be, for example, a smartphone, a tablet, a notebook PC (Personal Computer), a desktop PC, a mobile phone, or a PDA (Personal Digital Assistant). Furthermore, it is assumed that applications compatible with the display control device 100 are pre-installed on terminal device 10. In this embodiment, it is assumed that a route guidance application (hereinafter sometimes referred to as "app AP") is pre-installed on terminal device 10.

[0013] For example, terminal device 10 accesses display control device 100 according to the control of application AP, receives the results corresponding to the access from display control device 100 and displays them. For example, terminal device 10 displays route search results corresponding to the search conditions entered by the user as route guidance according to the control of application AP. In addition, terminal device 10 also displays the operating status and timetable information for each route according to the control of application AP.

[0014] The external device 30 is a server device that updates and stores operational information by continuously acquiring operational information that shows the operational status of each railway company. For example, the external device 30 acquires operational information from server devices belonging to each railway company and updates it to the latest operational information. Furthermore, the operator that manages the external device 30 and the operator that manages the display control device 100 may be the same or different.

[0015] Before describing the display control device 100, the prerequisites for the display control processing according to this embodiment will be explained here. When transferring between unfamiliar lines, users move while checking the transfer information within the transfer station. Examples of transfer information include route maps and information signs. Such transfer information is not always easy for users to understand, and it can be difficult to grasp the transfer route.

[0016] Therefore, in the display control device 100 according to the embodiment, based on the above premise, a transfer video is displayed on the user's terminal device 10 as information regarding transfer guidance so that the user can transfer between lines smoothly.

[0017] [2. An example of display control processing] From here, an example of the display control process according to the embodiment will be described with reference to FIG. 1, including the processing steps. FIG. 1 is a diagram showing an example of the display control process according to the embodiment. In FIG. 1, an example is shown in which the display control process according to the embodiment is performed on a search result (route guidance) screen corresponding to search conditions (search conditions related to route transfer guidance) received from user U1 via application AP. Note that the screen targeted by the display control process according to the embodiment is not limited to the search result screen. For example, the screens targeted by the display control process according to the embodiment include, in addition to the search result screen, a list display screen on which the operation status for each route is listed, and a search result screen corresponding to a timetable search.

[0018] Also, in the example of FIG. 1, on the display screen D of the terminal device 10 of user U1, an input page P1 for inputting search conditions for route search is displayed. The terminal device 10 displays such an input page P1 on the display screen D according to the control of application AP. Also, in the example of FIG. 1, the input page P1 includes an input field AR11 for inputting the departure station, an input field AR12 for inputting the transit station, an input field AR13 for inputting the arrival station, and an input field AR14 for inputting the time. Also, in the example of FIG. 1, the input page P1 includes a search button BT for requesting a search with the search conditions input in the above input fields. In such a state, as shown in FIG. 1, user U1 inputs "Yoyogi Uehara" as the departure station, "Nagatacho" as the arrival station, "14:50" as the time, and presses the search button BT. That is, in the example of FIG. 1, it can be said that user U1 inputs "search conditions for searching for a route between Yoyogi Uehara Station and Nagatacho Station and conditioning to search for what vehicles are available after 14:50 on the route between Yoyogi Uehara Station and Nagatacho Station".

[0019] In such a case, the terminal device 10 transmits the input search conditions to the display control device 100 (step S11). Then, the display control device 100 receives the search conditions from the terminal device 10 (step S12).

[0020] Next, the display control device 100 performs a search using the search conditions to identify (search for) information that satisfies the search conditions (step S13). For example, the display control device 100 identifies a route that satisfies the search conditions and also determines whether there is a transfer route on the identified route (specific route). That is, when the display control device 100 identifies a route, it acquires transfer information, which is information related to the transfer route. The transfer information includes information on the route before the transfer and information on the route after the transfer. Specifically, in the example of FIG. 1, the transfer information is such that the information on the route before the transfer is the Omotesando Station on the Tokyo Metro Chiyoda Line, and the information on the route after the transfer is the Omotesando Station on the Tokyo Metro Hanzomon Line.

[0021] Next, when there is a route transfer on the route (specific route) identified in step S13, the display control device 100 generates a route guidance page P2 including a playback icon IC for the transfer video (step S14). The playback icon IC is an icon for playing the transfer video and is, for example, a playback button associated with the URL (Uniform Resource Locator) of the transfer video shown in FIG. 4. As shown in FIG. 1, the route guidance page P2 displays the starting station, the transfer station, and the arrival station, and also displays the route before the transfer from the starting station to the transfer station and the route after the transfer from the transfer station to the arrival station. The playback icon IC is provided at a position corresponding to the transfer station. The URL of the transfer video is associated with the playback icon IC based on the transfer information acquired in step S13 and the transfer video table T shown in FIG. 4.

[0022] Figure 4 shows an example of a transfer video storage unit according to an embodiment. The transfer video table T shown in Figure 4 contains information with each item associated with another item, and each item includes the following items: pre-transfer route, pre-transfer station, post-transfer route, post-transfer station, transfer video, and travel route. The pre-transfer route is the route before the transfer, and the pre-transfer station is the name of the station where the passenger disembarked when transferring. The post-transfer route is the route after the transfer, and the post-transfer station is the name of the station where the passenger boarded when transferring. The transfer video is the URL to which the transfer video is accessed. The travel route is the type of travel route from the pre-transfer route to the post-transfer route, for example, the "shortest" route, the "barrier-free" route, etc. Although not shown in the illustration, the travel route also includes routes that pass through stops, and in addition to these routes, any route may be applied depending on the application.

[0023] When the display control device 100 generates the route guidance page P2 in step S14, it identifies a transfer video in the transfer video table T from the transfer information, specifically the information of the transfer station before the transfer on the transfer route and the information of the transfer station after the transfer on the transfer route, and adds the URL information of the identified transfer video to the playback icon IC.

[0024] Next, the display control device 100 distributes the generated route guidance page P2 to the user U1's terminal device 10 (step S15).

[0025] The terminal device 10 displays the route guidance page P2 received from the display control device 100 on the display screen D. When user U1 presses the play icon IC on the route guidance page P2, the terminal device 10 transmits the operation information that user U1 has pressed the play icon IC to the display control device 100 (step S16).

[0026] When the display control device 100 acquires operation information, it acquires a transfer video corresponding to the transfer route (step S17). In other words, the display control device 100 acquires a transfer video associated with a URL in the transfer video table T. Then, the display control device 100 distributes the acquired transfer video to the user U1's terminal device 10 (step S18).

[0027] Furthermore, if there are multiple routes involving route transfers, the number of playback icon ICs may be displayed on the route guidance page P2, depending on the number of routes. In this case, the display format may be a display format in which multiple playback icon ICs are lined up, or a display format in which the playback icon IC can be selected using a pull-down menu.

[0028] Furthermore, the transfer information may also include status information. The status information may be used to switch the display on and off of the transfer video playback icon IC. The status information includes at least one of the following: route operation information, obstruction information regarding the transfer route, and weather information for the transfer station. The display control device 100 determines whether or not to display the transfer video based on the status information included in the transfer information. If it determines to display the transfer video, it displays the playback icon IC, while if it determines not to display the transfer video, it hides the playback icon IC. For example, if there is obstruction information indicating that the transfer route within the station is unusable due to renovation work, etc., the display control device 100 may determine not to display the transfer video and hide the playback icon IC.

[0029] [3. Configuration of the display control device] Next, the display control device 100 according to the embodiment will be described using Figure 3. Figure 3 is a diagram showing an example configuration of the display control device 100 according to the embodiment. As shown in Figure 3, the display control device 100 has a communication unit 110, a storage unit 120, and a control unit 130. For example, the display control device 100 is a server device that performs the display control processing described in Figure 1.

[0030] (Regarding Communications Unit 110) The communication unit 110 is implemented, for example, by a NIC (Network Interface Card). The communication unit 110 is connected to the network N by wire or wireless connection and performs information transmission and reception, for example, between the terminal device 10 and the external device 30.

[0031] (Regarding memory unit 120) The storage unit 120 is implemented by, for example, semiconductor memory elements such as RAM (Random Access Memory) and flash memory, or storage devices such as hard disks and optical discs. The storage unit 120 includes a timetable information storage unit 121 and a transfer video information storage unit 122.

[0032] (Regarding the timetable information storage unit 121) The timetable information storage unit 121 stores information related to timetables. For example, the timetable information storage unit 121 stores, for each station included in the route, the estimated arrival time and the type of train that will arrive at that estimated arrival time, in association with each other. The display control device 100 identifies a route that satisfies the search conditions based on the timetable information stored in the timetable information storage unit 121, using the search conditions entered on input page P1.

[0033] (Regarding the transfer video information storage unit 122) The transfer video information storage unit 122 stores the transfer video table T described above and the transfer videos corresponding to the URLs in the transfer video table T. When the display control device 100 obtains operation information from the playback icon IC, it retrieves the transfer video corresponding to the URL attached to the playback icon IC from the transfer video information storage unit 122 and distributes it.

[0034] (Regarding the control unit 130) The control unit 130 is implemented by a CPU (Central Processing Unit) or MPU (Micro Processing Unit), which executes various programs stored in the internal memory of the display control device 100 using RAM as the working area. Alternatively, the control unit 130 can be implemented using an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array).

[0035] As shown in Figure 3, the control unit 130 includes a receiving unit 131, a route identification unit 132, a display control unit 134, and a distribution unit 135, and realizes or executes the information processing functions and operations described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in Figure 3, and other configurations are also possible as long as they perform the information processing described later. Furthermore, the connection relationships of the various processing units in the control unit 130 are not limited to the connection relationships shown in Figure 3, and other connection relationships are also possible.

[0036] (Regarding the receiving unit 131) The receiving unit 131 receives various types of information. For example, the receiving unit 131 receives search conditions for route searching from the terminal device 10. For example, the receiving unit 131 receives search conditions specifying the departure station, arrival station, and time. The receiving unit 131 also outputs the received search conditions to the route identification unit 132.

[0037] (Regarding the route identification unit 132) The route identification unit 132 identifies (searches) information that satisfies the search conditions by performing a search using the search conditions. For example, the route identification unit 132 identifies a route that satisfies the search conditions by performing a route search using the search conditions. The route identification unit 132 also determines whether or not a transfer route occurs on the identified route (identified route). In the example in Figure 1, the route identification unit 132 identifies Omotesando Station on the Tokyo Metro Chiyoda Line as information on the route before the transfer, and Omotesando Station on the Tokyo Metro Hanzomon Line as information on the route after the transfer.

[0038] (Regarding the display control unit 134) The display control unit 134 causes the input page P1 and route guidance page P2 shown in Figure 1 to be displayed on the user U1's terminal device 10. For example, if there is a route transfer, the display control unit 134 generates a route guidance page P2 that includes a play icon IC.

[0039] (Regarding distribution section 135) The distribution unit 135 distributes the page that has been displayed (generated) by the display control unit 134 to the terminal device 10. For example, the distribution unit 135 distributes the route guidance page P2, which has been displayed (generated) by the display control unit 134, to the terminal device 10 that sent the search conditions.

[0040] [4. Processing Procedure] Next, the procedure for the display control processing according to the embodiment will be described using Figure 5. Figure 5 is a flowchart showing the display control processing procedure according to the embodiment.

[0041] First, the control unit 130 determines whether or not the receiving unit 131 has received the search conditions (step S101). If the control unit 130 has not received the search conditions (step S101; No), it waits until it receives the search conditions. If the control unit 130 has received the search conditions (step S101; Yes), it performs a route identification process using the search conditions in the route identification unit 132 (step S102). For example, the route identification unit 132 identifies a route that satisfies the search conditions by performing a route search using the search conditions. The route identification unit 132 also determines whether or not a route transfer occurs for each route included in the identified route (identified route).

[0042] Next, if there is a route transfer, the control unit 130 generates a route guidance page P2 including a play icon IC in the display control unit 134 (step S103). At this time, the display control unit 134 adds information of the URL of the transfer video corresponding to the route transfer to the play icon IC. Then, the control unit 130 distributes the route guidance page P2, which has been displayed (generated) by the display control unit 134, to the terminal device 10 that sent the search conditions (step S104) in the distribution unit 135.

[0043] Next, the control unit 130 determines whether or not it has received operation information for the playback icon IC in the receiving unit 131 (step S105). If the control unit 130 has not received operation information (step S105; No), it waits until it receives operation information. If the control unit 130 has received operation information (step S105; Yes), it obtains the transfer video corresponding to the transfer video URL attached to the playback icon IC from the transfer video information storage unit 122 (step S106). Then, the control unit 130 distributes the obtained transfer video to the terminal device 10 that sent the operation information (step S107) in the distribution unit 135, and terminates the display control process.

[0044] [5. Effects] As described above, the display control device 100 according to the embodiment is a display control device 100 that includes a control unit 130 that displays information relating to route transfer guidance on a terminal device 10, wherein when the control unit 130 acquires transfer information, which is information relating to transferring from the route before the transfer to the route after the transfer, it displays a playback icon IC on the terminal device 10 for playing a transfer video, which is a video relating to the transfer guidance, and when it acquires operation information for the playback icon IC, it displays the transfer video relating to the acquired transfer information on the terminal device 10.

[0045] This allows users to receive video information about their travel route from their original route to their new route. Therefore, it can increase user satisfaction with transfer guidance.

[0046] Furthermore, the display control device 100 according to the embodiment further includes a storage unit 120 for storing the transfer video, and the transfer information includes information about the route before the transfer and information about the route after the transfer, and the storage unit 120 stores the information about the route before the transfer and the information about the route after the transfer in association with the transfer video.

[0047] According to this, the display control device 100 according to the embodiment can appropriately acquire transfer videos corresponding to route transfers.

[0048] Furthermore, in the display control device 100 according to the embodiment, multiple transfer videos are prepared according to the travel route from the route before the transfer to the route after the transfer, and the control unit 130 displays multiple playback icon ICs corresponding to each of the multiple transfer videos on the terminal device 10 in a selectable manner.

[0049] According to this, the display control device 100 according to the embodiment can display a transfer video when the playback icon IC is operated. Therefore, the user can play the transfer video with simple operation.

[0050] Furthermore, in the display control device 100 according to the embodiment, the plurality of transfer videos include at least one of the following: a transfer video of the shortest travel route from the route before the transfer to the route after the transfer; a transfer video of a barrier-free travel route from the route before the transfer to the route after the transfer; and a transfer video of a travel route from the route before the transfer to the route after the transfer via a stopover.

[0051] According to this, the display control device 100 according to the embodiment can prepare transfer videos according to various situations, and therefore can provide users with transfer videos that are appropriate to their situation.

[0052] Furthermore, in the display control device 100 according to the embodiment, the transfer information includes status information relating to the transfer from the route before the transfer to the route after the transfer, and the control unit 130 switches the display of the playback icon IC on and off based on the status information.

[0053] According to this, the display control device 100 according to the embodiment can hide the playback icon IC when it is not necessary to provide transfer video information based on the status information.

[0054] Furthermore, in the display control device 100 according to the embodiment, the status information includes at least one of the following: route operation information, obstruction information for the travel route from the route before the transfer to the route after the transfer, and weather information.

[0055] According to this, the display control device 100 according to the embodiment can determine whether to display or hide the playback icon IC based on route operation information, travel route obstruction information, and weather information.

[0056] The display control method according to the embodiment is a display control device 100 that includes a control unit 130 that displays information related to route transfer guidance on a terminal device 10, wherein when the control unit 130 acquires transfer information, which is information related to transferring from the route before the transfer to the route after the transfer, it displays a playback icon IC on the terminal device 10 for playing a transfer video, which is a video related to the transfer guidance, and when it acquires operation information for the playback icon IC, it displays the transfer video related to the acquired transfer information on the terminal device 10.

[0057] This allows users to receive video information about their travel route from their original route to their new route. Therefore, it can increase user satisfaction with transfer guidance.

[0058] The display control program according to the embodiment is a display control device 100 that is executed by a display control device 100 which has a control unit 130 that displays information related to route transfer guidance on a terminal device 10, and the control unit 130 is executed to display a playback icon IC on the terminal device 10 for playing a transfer video, which is a video related to transfer guidance, when it acquires transfer information, which is information related to transferring from the route before the transfer to the route after the transfer, and when it acquires operation information for the playback icon IC, it is executed to display the transfer video related to the acquired transfer information on the terminal device 10.

[0059] This allows users to receive video information about their travel route from their original route to their new route. Therefore, it can increase user satisfaction with transfer guidance.

[0060] [6. Hardware Configuration] The display control device 100 according to the above embodiment is implemented by a computer 1000 having a configuration such as that shown in Figure 6. Figure 6 is a hardware configuration diagram showing an example of a computer 1000 that implements the functions of the display control device 100. The computer 1000 has a CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I / F) 1500, input / output interface (I / F) 1600, and media interface (I / F) 1700.

[0061] The CPU 1100 operates based on programs stored in the ROM 1300 or HDD 1400, and controls various parts. The ROM 1300 stores boot programs executed by the CPU 1100 when the computer 1000 starts up, as well as programs that depend on the computer 1000's hardware.

[0062] The HDD 1400 stores programs executed by the CPU 1100, as well as data used by such programs. The communication interface 1500 receives data from other devices via the communication network 50 and sends it to the CPU 1100, and transmits the data generated by the CPU 1100 to other devices via the communication network 50.

[0063] The CPU 1100 controls output devices such as displays and printers, and input devices such as keyboards and mice, via the input / output interface 1600. The CPU 1100 acquires data from input devices via the input / output interface 1600. The CPU 1100 also outputs the generated data to output devices via the input / output interface 1600.

[0064] The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700 and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory.

[0065] For example, if computer 1000 functions as a display control device 100 according to the embodiment, the CPU 1100 of computer 1000 realizes the functions of the control unit 130 by executing a program loaded on RAM 1200. The HDD 1400 stores data from the storage unit 120. The CPU 1100 of computer 1000 reads and executes these programs from the recording medium 1800, but as another example, these programs may be obtained from other devices via a communication network 50.

[0066] [7. Other] Furthermore, the components of each illustrated device are functionally conceptual and do not necessarily need to be physically configured as shown. In other words, the specific forms of distribution and integration of each device are not limited to those shown, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads and usage conditions.

[0067] Although embodiments of the present application have been described in detail above with reference to several drawings, these are illustrative examples, and the present invention can be implemented in various other forms with modifications and improvements based on the knowledge of those skilled in the art, starting with the embodiments described in the disclosure section of the invention.

[0068] Furthermore, the terms "section, module, unit" mentioned above can be replaced with "means" or "circuit," etc. For example, the control unit 130 can be replaced with a control means or a control circuit. [Explanation of Symbols]

[0069] 1. Display control system 10 Terminal devices 30 External device 100 Display control device 120 Storage section 121 Timetable information storage unit 122 Transfer video information storage unit 130 Control Unit 131 Receiving Unit 132 Route Identification Unit 134 Display Control Unit 135 Distribution Department

Claims

1. A display control device comprising a control unit that displays information related to route transfer guidance on a terminal device, The control unit, When transfer information, which is information regarding the transfer from the original line to the destination line, is obtained, a playback icon for playing a transfer video, which is a video related to the transfer guidance, is displayed on the terminal device. A display control device that, upon obtaining operation information for the playback icon, displays the transfer video related to the acquired transfer information on the terminal device.

2. The system further includes a memory unit for storing the aforementioned transfer video, The transfer information includes information about the route before the transfer and information about the route after the transfer. The display control device according to claim 1, wherein the storage unit stores information about the route before the transfer and information about the route after the transfer in association with the transfer video.

3. Multiple transfer videos are provided, depending on the travel route from the route before the transfer to the route after the transfer. The display control device according to claim 1, wherein the control unit displays a plurality of playback icons corresponding to each of the plurality of transfer videos on the terminal device in a selectable manner.

4. Multiple of the aforementioned transfer videos are The transfer video of the shortest travel route from the route before the transfer to the route after the transfer, A video of the transfer, showing the barrier-free travel route from the line before the transfer to the line after the transfer, The display control device according to claim 3, which includes at least one transfer video of the travel route from the route before the transfer to the route after the transfer, via a stopover point.

5. The transfer information includes status information regarding the transfer from the route before the transfer to the route after the transfer. The control unit, The display control device according to claim 1, which switches the display and hiding of the playback icon based on the status information.

6. The display control device according to claim 5, wherein the status information includes at least one of the following: route operation information, obstruction information for the travel route from the route before the transfer to the route after the transfer, and weather information.

7. A display control method executed by a display control device equipped with a control unit that displays information related to route transfer guidance on a terminal device, The control unit, When transfer information, which is information regarding the transfer from the original line to the destination line, is obtained, a playback icon for playing a transfer video, which is a video related to the transfer guidance, is displayed on the terminal device. A display control method that, upon obtaining operation information for the playback icon, causes the terminal device to display the transfer video related to the acquired transfer information.

8. A display control program to be executed by a display control device equipped with a control unit that displays information related to route transfer guidance on a terminal device, The control unit, When transfer information, which is information regarding the transfer from the original line to the destination line, is obtained, a playback icon for playing a transfer video, which is a video related to the transfer guidance, is displayed on the terminal device. A display control program that, upon obtaining operation information for the playback icon, causes the terminal device to display the transfer video related to the acquired transfer information.

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