system

JP2026096656APending Publication Date: 2026-06-15SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-03
Publication Date
2026-06-15

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  • Figure 2026096656000001_ABST
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Abstract

We provide the system. [Solution] Means for collecting user communication data, A means for analyzing emotions from the aforementioned communication data using natural language processing technology, A means for detecting changes in emotion based on the analysis results and generating a warning when a specified threshold is exceeded, A means of notifying the administrator based on the aforementioned warning, A system that includes this.
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Claims

1. Means for collecting user communication data, A means for analyzing emotions from the aforementioned communication data using natural language processing technology, A means for detecting changes in emotion based on the analysis results and generating a warning when a specified threshold is exceeded, A means of notifying the administrator based on the aforementioned warning, A system that includes this.

2. The system according to claim 1, further comprising means for combining the emotion analysis with speech recognition technology and converting speech data into text data.

3. The system according to claim 1, further comprising means for providing the user with information on emotional tendencies and suggestions for improvement.