system

JP2026096656APending Publication Date: 2026-06-15SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-03
Publication Date
2026-06-15

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  • Figure 2026096656000001_ABST
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Abstract

We provide the system. [Solution] Means for collecting user communication data, A means for analyzing emotions from the aforementioned communication data using natural language processing technology, A means for detecting changes in emotion based on the analysis results and generating a warning when a specified threshold is exceeded, A means of notifying the administrator based on the aforementioned warning, A system that includes this.
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Claims

[Claim 1] Means for collecting user communication data, A means for analyzing emotions from the aforementioned communication data using natural language processing technology, A means for detecting changes in emotion based on the analysis results and generating a warning when a specified threshold is exceeded, A means of notifying the administrator based on the aforementioned warning, A system that includes this. [Claim 2] The system according to claim 1, further comprising means for combining the emotion analysis with speech recognition technology and converting speech data into text data. [Claim 3] The system according to claim 1, further comprising means for providing the user with information on emotional tendencies and suggestions for improvement.