Information processing device, information processing method, and program

Abstract

To revitalize communication between shareholders and companies. [Solution] The information processing device includes: a reception unit that receives access to a sign-up screen from a user terminal based on access information to the sign-up screen sent to the user, and inputs information that can uniquely identify a shareholder and a password to the sign-up screen; an authentication unit that authenticates that the user of the user terminal is a shareholder based on the access information to the sign-up screen, the information that can uniquely identify a shareholder, and the password; and a registration unit that registers personal information about the user based on the operation of the user terminal.

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and a program.

Background Art

[0002] In recent years, the increase in individual shareholders has been remarkable, mainly due to the start of new Nisa and the like. Along with this, the problem is that the corresponding costs for shareholders in companies are increasing. Specifically, even at present, since notifications in paper media from companies to individual shareholders are still the mainstream, the costs for delivering and notifying various materials related to general shareholders' meetings and important matters of the company have increased significantly, and the costs for printing and mailing have become a large burden for companies.

[0003] Also, from the perspective of exercising voting rights, communication between companies and individual shareholders has become increasingly important. However, the information registered in the shareholder register often only includes the name and address, and it is difficult to use direct contact means such as email addresses and phone numbers. Therefore, it is difficult for companies to communicate efficiently with shareholders, which also leads to an increase in the cost of dealing with shareholders for companies. Furthermore, there is concern that the exercise rate of voting rights will decrease, and in the decision-making process of companies, it is difficult for the opinions of shareholders to be reflected. Against this background, promoting the digitization of exchanges between listed companies and individual shareholders has been under consideration (for example, see Patent Document 1).

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] This invention has been made in view of the above-mentioned problems, and aims to provide an information processing device, an information processing method, and a program that can revitalize communication between shareholders and companies. [Means for solving the problem]

[0006] An information processing device according to one aspect of the present invention includes: an access unit that receives access to a sign-up screen from a user terminal based on access information to the sign-up screen sent to the user; an access unit that receives input of information that can uniquely identify a shareholder and a password to the sign-up screen; an authentication unit that authenticates that the user of the user terminal is a shareholder based on the access information to the sign-up screen, the information that can uniquely identify a shareholder, and the password; and a registration unit that registers personal information about the user based on the operation of the user terminal.

[0007] An information processing method according to one aspect of the present invention involves an information processing device performing the following steps: accessing a sign-up screen from a user terminal based on access information to the sign-up screen sent to the user; receiving input of information that can uniquely identify a shareholder and a password to the sign-up screen; authenticating that the user of the user terminal is a shareholder based on the access information to the sign-up screen, the information that can uniquely identify a shareholder, and the password; and registering personal information about the user through operation of the user terminal.

[0008] A program according to one aspect of the present invention causes an information processing device to perform the following steps: access to a sign-up screen from a user terminal based on access information to the sign-up screen sent to the user; receiving input of information that can uniquely identify a shareholder and a password for the sign-up screen; authenticating that the user of the user terminal is a shareholder based on the access information to the sign-up screen, the information that can uniquely identify a shareholder, and the password; and registering personal information about the user through operation of the user terminal. [Effects of the Invention]

[0009] According to the present invention, it is possible to provide an information processing device, an information processing method, and a program that can revitalize communication between shareholders and companies. [Brief explanation of the drawing]

[0010] [Figure 1] This diagram shows the configuration of a shareholder engagement system, which is one embodiment of the present invention. [Figure 2A] An example of a functional block diagram of an information processing device (server) according to one embodiment of the present invention is shown. [Figure 2B] Here is an example of shareholder data. [Figure 2C] Here are some other examples of shareholder data. [Figure 2D] An example of content data is shown below. [Figure 2E] Here is an example of bonus data. [Figure 3A] This shows an example of screen transitions during the sign-up process. [Figure 3B] This shows an example of screen transitions when granting rewards. [Figure 3C] Here is an example of an action. [Figure 3D] This illustrates one method of granting benefits. [Figure 3E] An example of a content registration screen is shown. [Figure 3F] An example of the action registration screen is shown. [Figure 3G] An example of the bonus registration screen is shown. [Figure 3H] This illustrates one aspect of the coordination between proxy voting websites. [Figure 3I] This section outlines examples of shareholder classifications and the corresponding actions that should be taken. [Figure 4A] This flowchart shows an example of the sign-up process in a shareholder engagement system. [Figure 4B]A flowchart showing an example of a process related to content distribution in a shareholder engagement system is shown. [Figure 4C] A flowchart showing an example of a process related to benefit provision in a shareholder engagement system is shown.

Embodiments for Carrying Out the Invention

[0011] Hereinafter, embodiments of the present invention (hereinafter referred to as "the present embodiments") will be described in detail. However, the present invention is not limited thereto, and various modifications are possible without departing from the gist thereof.

[0012] FIG. 1 is a diagram showing an overview of a configuration example of a shareholder engagement system which is an embodiment of the present invention. The shareholder engagement system 1 according to an embodiment of the present invention may include a server 100, a user terminal 200, and a corporate terminal 300, and the server 100, the user terminal 200, and the corporate terminal 300 may be connected via a network N. Further, the server 100 may be connected via the network N to another external server (not shown) such as a server owned by a company.

[0013] Here, the server 100 provides a platform for promoting communication between shareholder users and companies. For example, at the time of initial registration of a shareholder user, the server 100 receives access to the signup screen from the user terminal 200 based on the access information to the signup screen sent to the user, and input of information and a password that can uniquely identify the shareholder for the signup screen, authenticates that the user of the user terminal 200 is a shareholder based on the access information to the signup screen, information that can uniquely identify the shareholder, and the password, and registers personal information regarding the user by operating the user terminal 200. Here, the information that can uniquely identify the shareholder is not particularly limited, and examples thereof include a unique number uniquely set by a company such as a shareholder number or a shareholder preferential dedicated card number.

[0014] Furthermore, in response to each primary request from the corporate terminal 300, the server 100 may notify the user terminal 200 of various content. In addition, the server 100 may grant benefits to shareholder users who meet the predetermined benefit granting conditions. Such content is not particularly limited, but may include, for example, special offer announcements, shareholder-only event information, voting rights exercise instructions, IR information, product / service introductions, shareholder meeting information, advertisements, etc. Benefits are not particularly limited, but may include, for example, coupons, points that can be used as a substitute for money, and free samples.

[0015] User terminal 200 is a terminal used by a shareholder user. The user may sign up for and sign in to the platform via user terminal 200 and perform various actions within the platform, such as viewing and browsing content. Such actions include, in addition to viewing and browsing content, applying for shareholder benefits, providing feedback and reviews on the aforementioned content, participating in shareholder meetings and exercising voting rights, regularly logging into the platform, and referring acquaintances to the platform. Furthermore, user terminal 200 may install applications to enable access to services from server 100.

[0016] The corporate terminal 300 is a terminal used by a company that issues shares for the purpose of public relations activities for shareholders. A company representative may use the corporate terminal 300 to distribute various content to the platform for the purpose of public relations activities for shareholders, and as part of such public relations activities, may also grant benefits to shareholder users who meet the specified benefit granting conditions.

[0017] There are no particular restrictions on the user terminals 200 and corporate terminals 300, but examples include personal computers, smartphones, and tablet devices.

[0018] 1. Information Processing Device The functional configuration of Server 100 is described in detail below. Server 100 is a general-purpose computer and may consist of a single computer or multiple computers on a network N.

[0019] As shown in Figure 2A, the server 100 includes, for example, a processor 110, a communication interface 120, an input / output interface 130, memory 140, storage 150, and one or more communication buses 160 for interconnecting these components.

[0020] The processor 110 may implement each process, function, or method in the information processing device by executing a program stored in the storage 150. For example, as shown in Figure 2A, the processor 110 may be configured to function as a transmitting / receiving unit 111, a receiving unit 112, an authentication unit 113, a registration unit 114, a benefit granting unit 115, a notification unit 116, a management unit 117, a delivery unit 118, and a linkage unit 119.

[0021] The communication interface 120 transmits and receives various types of data with other devices via the network N. This communication may be performed via wired or wireless connection, and any communication protocol may be used as long as communication between the devices is possible. For example, the communication interface 120 may be implemented as hardware such as a network adapter, various types of communication software, or a combination thereof.

[0022] The input / output interface 130 may include an input device for inputting various operations to the information processing device 100, and an output device for outputting processing results processed by the information processing device 100. For example, the input / output interface 130 may include information input devices such as a keyboard, mouse, and touch panel, and information output devices such as a display. The information processing device 100 may accept predetermined inputs or perform predetermined outputs by connecting an external input / output interface 130.

[0023] Memory 140 temporarily stores the program loaded from storage 150 and provides a workspace for the processor 110. Various data generated while the processor 110 is executing the program are also temporarily stored in memory 140. Memory 140 may be, for example, high-speed random access memory such as DRAM, SRAM, DDR RAM, or other random access solid-state memory, or a combination thereof.

[0024] The storage 150 may store programs, various functional units, and various data such as shareholder data 151, content data 152, and benefit data 153. The storage 150 may be, for example, one or more magnetic disk storage devices, optical disk storage devices, flash memory devices, or other non-volatile memory such as non-volatile solid-state storage devices, and these may be in combination. Another example of the storage 150 is one or more storage devices installed remotely from the processor 110. The program may be recorded on a readable recording medium.

[0025] The transmitting / receiving unit 111 transmits and receives various types of information with the shareholder user terminal 200, the corporate terminal 300, or other external systems. For example, the transmitting / receiving unit 111 may obtain a shareholder register from the corporate terminal 300 or an external system managed by the company and record it in the shareholder data 151. The transmitting / receiving unit 111 may also accept sign-ups and sign-ins from the shareholder user terminal 200, and collect actions taken by shareholder users, such as viewing or browsing content, and record them in the shareholder data 151.

[0026] The reception unit 112 accepts access to the sign-up screen from the user's terminal and the input of information that uniquely identifies the shareholder and a password on the sign-up screen.

[0027] Figure 3A shows the specific flow. First, a direct mail is sent to each shareholder user containing instructions that include access information to the signup screen of the service provided by the information processing device of this embodiment (hereinafter referred to as "the Service"), information that can uniquely identify the shareholder, and a password. Here, the access information to the signup screen may be a URL or a two-dimensional code such as a QR code. Then, the shareholder user accesses the web screen of the service provided by the server 100 according to the instructions and enters the information that can uniquely identify the shareholder and the password (D11 in Figure 3A).

[0028] The authentication unit 113 refers to the shareholder data 151 and authenticates that the user of the user terminal is a shareholder based on the access information to the sign-up screen, information that can uniquely identify the shareholder, and the password.

[0029] Furthermore, the authentication unit 113 may, based on a comparison between the new shareholder register updated on the record date and the old shareholder register prior to the record date, continue to authenticate that the user of the user terminal is a shareholder even after the record date, or revoke the authentication that the user of the user terminal is a shareholder after the record date. Specifically, it may permit or deny access from the user terminal after the record date.

[0030] As a result, users who have been approved by the authentication unit 113 and whose names appear in both the new and old shareholder registers can continue to use the service without having to undergo authentication again as shown in Figure 3A. On the other hand, those who are listed in the old shareholder register but not in the new shareholder register, i.e., those who are no longer shareholders, can have their authentication automatically revoked and be prevented from using the service. Note that revocation of authentication may also be achieved by deleting the shareholder ID or other account information.

[0031] It should be noted that there may be cases where, for some reason, a person's name appears in both the new and old shareholder registers, but their shareholder number has changed between the two registers. In such cases, the authentication procedure shown in Figure 3A may be followed to re-authenticate using the new shareholder number.

[0032] The "record date" refers to a specific date on which a company can designate shareholders listed or recorded in the shareholder register as those who can exercise their rights. Shareholders listed or recorded in the shareholder register on the record date are called "record date shareholders." Users who sell all their shares before the record date lose their shareholder status and are no longer listed in the shareholder register after the record date. On the other hand, users who hold shares around the record date retain their shareholder status even after the record date and are listed in the shareholder register after the record date.

[0033] The registration unit 114 may register personal information about the user in the shareholder data 151 through the user's terminal operation. At this time, personal information necessary for setting up multi-factor authentication (MFA), such as an email address and a password specified by the user, may be registered as the sign-in information for that shareholder user (D12 in Figure 3A). In this case, an authentication URL may be sent to the email address entered by the user to confirm that it is a valid email address.

[0034] Next, as shown in D13 of Figure 3A, the shareholder user follows the on-screen instructions and enters personal information such as date of birth, gender, and address. Then, the registration unit 114 of the server 100 registers this information in the shareholder data 151.

[0035] Figure 2B shows an example of shareholder data 151. Shareholder data 151 may record a shareholder ID to uniquely identify each shareholder, a password associated with each shareholder, personal information, number of shares held, shareholding period, voting history, action history, shareholder benefits, user rank, etc. Here, the shareholder ID may be a shareholder number.

[0036] The password is used by shareholder users to access the shareholder engagement system. Personal information, while not limited to this, may include, for example, the user's email address, phone number, address, and date of birth.

[0037] While traditional shareholder registers often only include names and addresses, enriching contact methods such as email addresses, phone numbers, or platforms is expected to facilitate smoother communication between companies and shareholder users.

[0038] Furthermore, as described above, the registration unit 114 may also accept and register account information for services operated by the company issuing the shares as personal information about the user. This makes it possible to associate the shareholder ID with the account ID for the user-facing services provided by the company. When a shareholder user is using a service provided by the company, the registration unit 114 of the server 100 can obtain the shareholder user's personal information by accessing an external server (not shown) managed by the company, thus eliminating the need for shareholder users to input their personal information.

[0039] In this case, as shown in Figure 2C, in the shareholder data 151, the shareholder ID may be associated with the account ID of another service operated by the company. Furthermore, in the user data 451 recorded in the storage of the company's service server (not shown), personal data may be managed in association with the account ID.

[0040] In this way, by linking and managing the account IDs of the company's existing services with the shareholder IDs, it is possible to collect information such as the contact details of shareholders, as well as behavioral data such as the purchasing activities of shareholders, and to set the benefits granted to shareholders more flexibly. For example, the benefit granting unit 115, described later, may extract shareholders who meet specific requirements from the shareholder data 151, create a list of eligible individuals, pass that list to the company's service server, and distribute coupons or send out notices from the company's service server.

[0041] The benefit granting unit 115 grants benefits in response to operations on the user terminal 200. Such operations (hereinafter also referred to as "actions") are not particularly limited, but examples include applying for shareholder benefits, participating in shareholder-only events, exercising voting rights, viewing IR information, product / service introductions or shareholder meeting information, reacting to content, or regular logins.

[0042] The reward granting unit 115 may grant a reward for a single action, or it may grant a reward in accordance with a combination of multiple actions performed by the user terminal. For example, the reward may be granted based on a predetermined combination of actions, such as regular logins or viewing or browsing of distributed content performed by the user terminal 200. Alternatively, a number of stamps corresponding to the action may be assigned to each action, and a reward may be granted when a predetermined number of stamps are collected.

[0043] Specifically, as shown in the example screen of the user terminal 200 in Figure 3B, the reward granting unit 115 of the server 100 may grant stamps in response to predetermined actions by shareholder users, and grant rewards to shareholder users who have collected stamps that meet the reward granting conditions. In the example screens D21 and D22 shown in Figure 3B, it is shown that 5 stamps were granted for exercising voting rights, and an additional 5 stamps were granted for watching a video. Thus, the number of stamps granted may differ depending on the action.

[0044] Actions are not particularly limited, but they can be classified into categories such as member registration actions, app launch actions, paperless promotion actions, content viewing actions, list upload actions, and birthday detection batch actions. Figure 3C shows a list of actions.

[0045] Membership registration actions include, for example, installing an app on user terminal 200, launching the app, entering authentication information such as shareholder number and password to perform shareholder authentication, registering membership information such as email address, sending an authentication URL via email, accessing the authentication URL to perform email address authentication, and changing the initial password as needed. It may also include multi-factor authentication (MFA), additional registration of membership information such as date of birth and gender, and linking with accounts for services provided by the company.

[0046] App launch actions include, for example, the first launch of the day, consecutive or periodic launches, etc.

[0047] A paperless promotion action might involve awarding action stamps to shareholders who switch to electronic delivery of statutory documents such as meeting notices and voting forms, as well as non-statutory documents such as shareholder benefit coupons and shareholder newsletters.

[0048] Content viewing actions include, for example, displaying content on the screen that triggers the action, or pressing a button that triggers the action. The button may also be a button that leads to external content.

[0049] A list-upload type action refers to a method of managing actions performed by users outside the app, such as creating a list of those who have achieved an action that meets arbitrary criteria set by the company or operator, and managing those on the list as having achieved the action. For example, when a user participates in an event, the participant list can be uploaded to this system and managed as an action that has been achieved. This allows user behavior outside the app to be evaluated as an action.

[0050] Shareholder action-oriented actions include, for example, attending general shareholders' meetings, exercising voting rights, purchasing additional shares, and holding shares in group companies.

[0051] A birthday detection batch action refers to, for example, granting a reward to users whose birthday is approaching, based on the birth date of shareholder data 151, as if they have completed the action.

[0052] Furthermore, each of the above actions may be either a "single action" where one stamp is earned for each action, or a "multiple actions" where one stamp is earned for each action. Additionally, there may be "continuous" actions where stamps are continuously earned across a specified period, and "reset" actions where stamps are reset when the specified period ends.

[0053] The benefit granting unit 115 may grant different benefits to each user depending on the shareholder data relating to the user. This makes it possible to grant benefits based on the number of shares held, the period of shareholding, or other personal information. Examples of shareholder data include the items shown in 0035 and Figure 2B.

[0054] Figure 3D is a conceptual diagram illustrating one scenario in which shareholders are assigned specific ranks based on the number of shares they hold, and benefits are granted according to those ranks. In Figure 3D, the benefit granting unit 115 shows an example in which shareholders are classified into ranks A to E according to the number of shares they hold. However, shareholder ranks may also be classified by considering factors such as the length of time the shares have been held, in addition to the number of shares held.

[0055] As an example, as shown in Figure 3D, the reward granting unit 115 may set different action stamp granting rates (action reward rates) depending on the range of shares held, or it may set a return rate for purchases made by shareholders at the company. Specifically, the higher the shareholder rank, such as the number of shares held, the more stamps awarded for a single action may be increased according to the rate, or the return rate may be set higher. This makes it possible to grant more benefits to shareholders who hold a large number of shares.

[0056] Furthermore, the reward granting unit 115 may grant different rewards (long-term shareholder rewards) depending on the shareholder's shareholding period. Specifically, the longer the shareholder's shareholding period, the greater the long-term shareholder reward granted. This allows shareholders who hold shares for a longer period to receive more rewards. In the example shown in Figure 3D, points that can be used as a substitute for money are shown as long-term shareholder rewards, but instead, the granting rate of long-term shareholder reward action stamps may be used.

[0057] In addition, the benefit granting unit 115 may differentiate the benefits granted to shareholders based on the purchase amount at stores or online shops. Information such as shareholders' purchase history may be obtained via the transmitting / receiving unit 111 through the linking of shareholder data 151 and user data 451, as shown in Figure 2C. There are no particular restrictions on the frequency of this linking; it may be done regularly, such as weekly or monthly, or in real time.

[0058] The notification unit 116 notifies the user terminal 200 of various content. At this time, the notification unit 116 may notify the user of content such as product introductions, shareholder news, general meeting and voting rights exercise notices, and shareholder events, according to shareholder data about the user, such as the number of shares held, the period of shareholding, and the region. The above-mentioned items are examples of shareholder data.

[0059] The management unit 117 may accept registration of content, registration of benefits, registration of actions to grant benefits, etc., in response to operations on the corporate terminal 300, and record them in content data 152 and benefit data 153.

[0060] Figure 3E shows an example of a content registration screen, and Figure 2D shows an example of content data 152. As shown in Figure 3E, for example, a company administrator inputs destination conditions, delivery date and time, title, body, etc., on the content registration screen provided by server 100. Here, destination conditions are information that identifies the shareholder users to whom the content will be notified, and for example, place of residence, gender, age group, number of shares held, shareholding period, etc., and the content can be notified to shareholder users who meet these criteria.

[0061] The management unit 117 of the server 100 may assign a content ID to the content information registered by the corporate administrator in this manner and record it in the content data 152.

[0062] Content data 152 may record a content ID, category, target audience, delivery date and time, title and body text, and reaction method to uniquely identify the content.

[0063] Here, categories may include classifications of content such as, for example, information on shareholder benefits, shareholder-only events, voting rights exercise instructions, IR information, product / service introductions, shareholder meeting information, and advertisements. There are no particular restrictions on the expression of IR information, product / service introductions, advertisements, etc., and they may be videos or still images.

[0064] Furthermore, as mentioned above, the target audience may include information about the shareholder users to whom the content will be notified. For example, it may include information to identify the shareholder users to whom the content will be notified, such as the shareholder user's place of residence, gender, age group, number of shares held, or length of share ownership, by referring to shareholder data 151. This makes it possible to provide preferential treatment notices that take into account the number of shares held or the length of share ownership, or product and service introductions that take into account the place of residence, gender, or age group.

[0065] The distribution date and time may include information regarding the date and time when the content will be accessible to shareholder users. The title and body may include information regarding the title and body of each piece of content.

[0066] The reaction method may include a setting for whether or not to receive reactions from shareholder users to the content. If reactions are received, information regarding the nature of the reaction may be included, for example, whether shareholder users can select options using radio buttons or checkboxes, or whether they can send text messages.

[0067] Specifically, if the content is related to product or service introductions, the system may allow shareholder users to provide feedback on those products or services using radio buttons or checkboxes. Furthermore, if the content concerns shareholder-only event information, the feedback system may include information about a form for accepting registrations for those events. Additionally, as one form of feedback system, shareholder users may be allowed to add content to their favorites or "like" it.

[0068] Furthermore, the reaction method may include information on whether reactions from shareholder users are made public or private. For example, qualitative reactions such as "likes" on content may be tallied and made public to other users. On the other hand, comments from shareholder users may be kept private from other users.

[0069] Information regarding the content registered by the corporate administrator in this manner may be notified to the shareholder user terminal 200 by push notification from the notification unit 116 of the server 100, or it may be made available for display when the shareholder user terminal 200 accesses this system via an app or web page.

[0070] Figure 3F shows an example of the action registration screen for server 100. On the action registration screen, the company administrator may enter information such as the action name, target shareholders, application period, stamps or benefits to be granted, and a description of the action. The number of stamps and benefits corresponding to an action may vary depending on the type of action.

[0071] Figure 3G shows an example of a reward registration screen provided by server 100, and Figure 2E shows an example of reward data 153. On the reward registration screen, the company administrator enters the reward name, category, coupon ID, application period, and reward granting conditions. Here, the reward name may include information about the title of the reward. The category may include information about the classification of the reward, such as coupons, points usable as a substitute for money, or sample provision. The application period may include the date and time the reward is granted. The reward granting conditions may include the conditions for receiving the reward. Finally, the description may include information about the content of the reward.

[0072] Furthermore, the management unit 117 may classify the behavioral tendencies of shareholder users. Figure 3I shows an example of shareholder classification and an outline of the corresponding actions to guide them. For example, shareholders may be classified as A and B, who have characteristics more like investors and focus on purchasing and holding shares, or as C and D, who have characteristics more like consumers and focus on continuously purchasing the company's products. The management unit 117 may perform such classifications based on information about shareholder actions as shown in the action list above.

[0073] Furthermore, based on the above classification of shareholders, the management department 117 may suggest more actions such as viewing IR materials and exercising voting rights to shareholders with investor-oriented characteristics, and more actions such as visiting stores and making purchases to shareholders with consumer-oriented characteristics. This can lead to actions such as increasing their share purchases.

[0074] The delivery unit 118 may obtain information from the user regarding consent or non-consent to the electronic delivery of statutory documents and / or non-statutory documents, and record it in the shareholder data 151. If consent for electronic delivery is given, the delivery unit 118 may electronically deliver the statutory documents and / or non-statutory documents to the user terminal 200 via the transmission / reception unit 111. Information regarding non-consent may include the revocation of consent for electronic delivery that was previously agreed upon. Furthermore, consent or non-consent to electronic delivery may be set individually for each statutory document and non-statutory document.

[0075] Examples of electronic delivery formats are not particularly limited, but include, for example, a format in which legal or non-legal documents can be viewed or saved within an application launched on the user terminal 200; a format in which documents written in HTML format on a web page can be viewed or saved via the browser on the user terminal 200; and a format in which legal or non-legal documents can be sent to the user terminal 200 as an email attachment and viewed or saved.

[0076] On the other hand, if electronic delivery is not agreed upon, statutory and non-statutory documents may be delivered to the user by mail.

[0077] While there are no particular restrictions on legally required documents, examples include the notice of convocation of the general meeting of shareholders under Article 299 of the Companies Act, reference materials for the general meeting of shareholders under Article 301 of the Companies Act, voting rights exercise documents under Article 301 of the Companies Act, financial statements and business reports under Article 438 of the Companies Act, consolidated financial statements under Article 444 of the Companies Act, dividend payment notices under Article 8-4, Paragraph 4 of the Special Taxation Measures Act, and dividend receipts under the Shareholders' Discussion Group (Guidelines for Handling Share Dividend Payment Procedures).

[0078] Furthermore, non-statutory documents are not particularly restricted as long as they are not statutory documents. Examples include public relations materials containing information on the company's management status and performance, messages to shareholders, investor reports and company presentation materials, IR-related materials that explain performance and business strategies in detail, and shareholder benefit guides regarding preferential treatment programs offered to shareholders.

[0079] There are no particular restrictions on the timing of delivery, but the delivery department 118 may deliver statutory and non-statutory documents when a shareholder requests written delivery or when it is necessary to send them by law or other arrangement.

[0080] The integration unit 119 may enable integration with external systems while maintaining a secure state when shareholder users exercise their voting rights. Figure 3H shows one embodiment of integration with the voting rights exercise site. The integration unit 119 may enable login to the voting rights exercise site, for example, using a single sign-on format or a signed URL. In the case of the single sign-on format, consent may be obtained on the first use to grant the shareholder ID of this embodiment the authority to the corresponding shareholder number account on the voting rights exercise site. Alternatively, a signed URL may be a URL with encrypted login information such as an ID / password and an expiration date appended to the end as needed, thereby enabling login to the voting rights exercise site.

[0081] Furthermore, the integration unit 119 may perform identity verification using eKYC (electronic Know Your Customer) or the like when performing the above integration.

[0082] According to the system of this embodiment, it is expected that the process of notifying shareholders and exercising voting rights can be simplified by utilizing the platform. Therefore, compared to the conventional method of sending various materials to individual shareholders on paper, it is possible to reduce the burden on companies in terms of both time and cost. Furthermore, digitalization not only reduces delivery costs for companies but also enables closer communication with shareholders, which is expected to improve voting rates and shareholder satisfaction.

[0083] Figure 4A is a flowchart illustrating an example of the sign-up process in the shareholder engagement system 1. In the example shown in Figure 4A, first, the transmitting / receiving unit 111 of the server 100 acquires shareholder data from the corporate terminal 300, etc., and records it in the shareholder data 151 (S11). Then, the receiving unit 112 of the server 100 receives from the user terminal 200 access to the sign-up screen based on the access information to the sign-up screen sent to the user, and input of information that can uniquely identify the shareholder and a password on the sign-up screen (S12). Next, the authentication unit 113 of the server 100 refers to the shareholder data 151 acquired as described above and authenticates that the user of the user terminal is a shareholder based on the access information to the sign-up screen, the information that can uniquely identify the shareholder, and the password (S13). Finally, the registration unit 114 of the server 100 receives personal information about the user from the user terminal 200 and registers it in the shareholder data 151 (S14), and the benefit granting unit 115 grants benefits to users who meet the predetermined conditions (S15).

[0084] Figure 4B is a flowchart illustrating an example of the content distribution process in the shareholder engagement system 1. In the example shown in Figure 4B, first, the transmitting / receiving unit 111 of the server 100 obtains information about the content from the corporate terminal 300 by inputting it into the registration screen shown in Figure 3E, and the management unit 117 records it in the content data 152 (S21). Then, the notification unit 116 of the server 100 refers to the shareholder data 151 and distributes the content to the shareholder users who are the target of the content distribution (S22). Subsequently, the transmitting / receiving unit 111 of the server 100 may collect whether the shareholder users have viewed or read the content, or various reactions to the content (S23). In addition, the reward granting unit 115 of the server 100 may grant stamps or rewards according to the collected reactions.

[0085] Figure 4C is a flowchart showing an example of the process for granting benefits in the shareholder engagement system 1. In the example shown in Figure 4C, first, the transmitting / receiving unit 111 of the server 100 obtains information about actions and benefits from the corporate terminal 300 by inputting into the registration screen shown in Figures 3F and 3G, and the management unit 117 records this in benefit data 153 (S31). Then, the benefit granting unit 115 of the server 100 detects actions of shareholder users such as regular logins and content viewing (S32), grants stamps, tallyes the number of stamps granted, and may grant benefits to shareholder users (S33).

[0086] Furthermore, the programs and methods of this implementation form may be implemented as a function in asset management, household budgeting, and messaging apps, in addition to shareholder apps operated by listed companies, general user service apps operated by listed companies, stock trading apps operated by securities companies, user apps operated by trust banks, and service apps that manage multiple listed companies collectively.

[0087] Although the present invention has been described in detail based on embodiments above, it goes without saying that the present invention is not limited to the above embodiments and can be modified in various ways without departing from its essence. Furthermore, the above embodiments have been described in detail in order to explain the present invention in an easy-to-understand manner and are not necessarily limited to those having all the configurations described. In addition, it is possible to add, delete, or replace some of the configurations of the above embodiments with other configurations. [Explanation of symbols]

[0088] 1...Shareholder Engagement System, 100...Server, 110...Processor, 111...Transmit / Receive Unit, 112...Reception Unit, 113...Authentication Unit, 114...Registration Unit, 115...Benefit Granting Unit, 116...Notification Unit, 117...Management Unit, 120...Communication Interface, 130...Input / Output Interface, 140...Memory, 150...Storage, 151...Shareholder Data, 152...Content Data, 153...Benefit Data, 160...Communication Bus, 200...Shareholder User Terminal, 300...Corporate Terminal, 451...User Data, N...Network.

Claims

1. A reception unit that receives access to the sign-up screen from the user's terminal based on access information to the sign-up screen sent to the user, and receives input of information that uniquely identifies the shareholder and a password for the sign-up screen. An authentication unit that authenticates that the user of the user terminal is a shareholder based on access information to the signup screen, information that can uniquely identify the shareholder, and a password, The system includes a registration unit that registers personal information about the user through the operation of the user terminal. Information processing device.

2. The registration unit accepts and registers account information for a service operated by the company issuing the shares as personal information relating to the user. The information processing apparatus according to claim 1.

3. The system includes a reward granting unit that grants rewards in response to the operation of the user terminal. The information processing apparatus according to claim 1.

4. The reward granting unit grants rewards according to a combination of multiple operations performed on the user terminal. The information processing apparatus according to claim 3.

5. The aforementioned benefit granting unit determines which benefits are granted to each user according to the shareholder data relating to the user. The information processing apparatus according to claim 3.

6. The user terminal is equipped with a notification unit that notifies the user of content according to the shareholder data relating to the user. The information processing apparatus according to claim 1.

7. Information processing device, The steps include: accessing the sign-up screen from the user's terminal based on access information to the sign-up screen sent to the user; and receiving input of information that uniquely identifies the shareholder and a password on the sign-up screen. A step of authenticating that the user of the user terminal is a shareholder based on access information to the signup screen, information that can uniquely identify the shareholder, and a password, The steps of registering personal information about the user by operating the user terminal are performed. Information processing methods.

8. In an information processing device, The steps include: accessing the sign-up screen from the user's terminal based on access information to the sign-up screen sent to the user; and receiving input of information that uniquely identifies the shareholder and a password on the sign-up screen. A step of authenticating that the user of the user terminal is a shareholder based on access information to the signup screen, information that can uniquely identify the shareholder, and a password, The user terminal is operated to perform the step of registering personal information about the user. program.

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