system

The system addresses the challenge of remote emotional state assessment by integrating audio and video analysis to provide real-time feedback, improving communication and productivity in remote work environments.

JP2026099255APending Publication Date: 2026-06-18SOFTBANK GROUP CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-06
Publication Date
2026-06-18

AI Technical Summary

Technical Problem

Conventional remote communication struggles to accurately grasp non-verbal emotional information, making it difficult for managers to evaluate the psychological state and emotions of their subordinates, leading to insufficient trust relationships and inadequate mental health support, which affects team productivity and turnover rates.

Method used

A system that integrates acoustic, facial expression, and gesture analysis to infer emotional states from audio and video data, providing real-time feedback and generating reports to improve communication and psychological safety.

Benefits of technology

Enables accurate emotional state assessment and feedback in remote settings, enhancing communication quality and organizational productivity by understanding and responding to subordinates' emotional states effectively.

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Abstract

We provide the system. [Solution] An acoustic analysis means for receiving and analyzing audio data to infer the emotional state of the speaker, A facial expression analysis means for receiving and analyzing video data to determine the emotional state from the speaker's facial expressions, A gesture analysis method for receiving and analyzing video data to infer intentions and emotions from the speaker's gestures, A data integration means for integrating the analysis results obtained by the aforementioned acoustic analysis means, facial expression analysis means, and gesture analysis means to determine the overall emotional state, A feedback generation means that generates appropriate feedback in real time based on the emotional state determined by the data integration means, A display means for displaying the aforementioned feedback and assisting managers in coordinating meetings, A system that includes this.
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