Destination floor registration system, control method

Abstract

This system provides a destination floor registration system that encourages users to use elevators appropriately. [Solution] The destination floor registration system (100) comprises a reception unit (111) that receives destination floor calls, a registration unit (113) that registers in association with the assigned elevator for a new destination floor call and a first image which is an image including the face of the user who made the destination floor call in a call registration database (121) which stores information related to destination floor calls, an acquisition unit (115) that acquires a second image which includes the face of a passenger boarding the elevator, a determination unit (116) that determines whether the passenger included in the second image is a registered passenger who has already registered a destination floor call or an unregistered passenger who has not registered a destination floor call, and a notification control unit (117) that controls notification to passengers based on the determination result of the determination unit.

Description

Technical Field

[0001] The present invention relates to an elevator destination floor registration system and a control method thereof.

Background Art

[0002] Conventionally, there is known a destination floor registration system in which a user using an elevator registers a destination floor call and the elevator is operated based on the registered destination floor call (for example, Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the destination floor registration system as described above, the elevator may be used in an inappropriate manner.

[0005] One aspect of the present invention can provide a destination floor registration system capable of prompting appropriate use to those using an elevator.

Means for Solving the Problems

[0006] To solve the above problems, a destination floor registration system according to one aspect of the present invention includes: a reception unit that receives destination floor calls from users of elevators; a registration unit that registers in a call registration database that stores information on the destination floor calls an assigned elevator unit assigned to a newly received destination floor call and a first image which is an image including the face of the user who made the destination floor call; an acquisition unit that acquires a second image which is an image including the face of a passenger who boards the elevator unit; a determination unit that determines whether the passenger included in the second image is a registered passenger who has already registered the destination floor call or an unregistered passenger who has not yet registered the destination floor call; and a notification control unit that controls notification to the passenger based on the determination result of the determination unit.

[0007] Furthermore, in order to solve the above problems, a control method for a destination floor registration system according to one aspect of the present invention includes: a reception step of receiving a destination floor call from a user using the elevator; a registration step of registering in a call registration database that stores information about the destination floor call an assigned elevator unit assigned to the newly received destination floor call and a first image which is an image including the face of the user who made the destination floor call; an acquisition step of acquiring a second image which is an image including the face of a passenger who boards the elevator unit; a determination step of determining whether the passenger included in the second image is a registered passenger who has already registered the destination floor call or an unregistered passenger who has not yet registered the destination floor call; and a notification control step of controlling notification to the passenger based on the determination result in the determination step.

[0008] Each aspect of the present invention may be implemented by one or more computers. In this case, a control program for the destination floor registration system that enables the computer to implement the destination floor registration system by operating the computer as each part (software element) of the destination floor registration system, and a computer-readable recording medium on which the control program is recorded, also fall within the scope of the present invention. [Effects of the Invention]

[0009] According to one aspect of the present invention, a destination floor registration system can be provided that can encourage users of elevators to use them appropriately. [Brief explanation of the drawing]

[0010] [Figure 1] This is a block diagram showing the configuration of the destination floor registration system according to Embodiment 1 of the present invention. [Figure 2] This is a schematic diagram showing an elevator stopped at a landing on a certain floor with its doors open. [Figure 3] This figure shows an example of a call registration database. [Figure 4] This figure shows an example of a device database. [Figure 5] This is a sequence diagram showing an example of the processing flow related to registering destination floor calls. [Figure 6] This is a flowchart for the process of setting the group call flag to 1. [Figure 7] This is a flowchart for the process of setting a specific call flag to 1. [Figure 8] This is a flowchart for the process of deleting destination floor calls. [Figure 9] This is a sequence diagram showing an example of the processing flow related to notification. [Figure 10] This is a sequence diagram showing an example of the processing flow related to elevator control. [Figure 11] This is a block diagram showing the configuration of the destination floor registration system according to Embodiment 2 of the present invention. [Figure 12] Figure 11 shows an example of a call registration database in the destination floor registration system. [Figure 13] Figure 11 is a sequence diagram showing an example of the processing flow related to notification in the destination floor registration system. [Modes for carrying out the invention]

[0011] [Embodiment 1] <Overview of the Destination Floor Registration System 100> Hereinafter, an embodiment of the present invention will be described in detail. FIG. 1 is a block diagram showing the configuration of a destination floor registration system 100 according to Embodiment 1 of the present invention. As shown in FIG. 1, the destination floor registration system 100 includes a group management control device 1, a destination floor registration device 2, an elevator control device 3, and an elevator 4. Also, as shown in FIG. 1, the destination floor registration system 100 includes a plurality of elevators 4 and a plurality of elevator control devices 3 for controlling each of the plurality of elevators 4.

[0012] The destination floor registration system 100 according to the present invention receives a destination floor call by a user using the elevator 4 and controls the operation of each unit of the elevator 4 based on the received destination floor call. Further, the destination floor registration system 100 determines whether a passenger boarding the unit is a registered passenger who has already registered a destination floor call or an unregistered passenger who has not registered a destination floor call, and notifies the passenger based on the determination result. For example, when the passenger is an unregistered passenger who has not registered a destination floor call, the destination floor registration system 100 notifies the passenger that the destination floor call has not been registered.

[0013] Hereinafter, a configuration in which the destination floor registration system 100 can receive a normal call, a group call, and a specific call as destination floor calls will be described as an example. A group call is a destination floor call in which the number of companions using the elevator 4 together with the user who has registered the destination floor is 1 or more, that is, a destination floor call when a group of 2 or more people including the user uses the elevator 4. A specific call is a destination floor call when the first image of the user could not be obtained at the time of registering the destination floor call. A normal call is a destination floor call excluding a group call and a specific call, that is, a destination floor call in which only the user uses the elevator 4 and the first image of the user could be obtained at the time of registering the destination floor call. Hereinafter, when the normal call, the group call, and the specific call are not distinguished, these calls will be referred to as "destination floor calls".

[0014] <Destination Floor Registration Device 2> The destination floor registration device 2 is a device used by a user to register a destination floor call for a boarding area. The destination floor registration device 2 may be provided at the boarding area on each floor. Also, a plurality of destination floor registration devices 2 may be provided on one floor.

[0015] As shown in FIG. 1, the destination floor registration device 2 includes a control unit 21, an input unit 22, a display unit 23, and an imaging unit 24. The input unit 22 and the display unit 23 may be an integrated device or separate devices. In the following example, a configuration in which the input unit 22 and the display unit 23 are an integrated device such as a touch panel will be described as an example.

[0016] The input unit 22 is a device such as a touch panel and receives input operations by the user. The input unit 22 can receive a destination floor input operation, which is an operation to input a destination floor. Also, the input unit 22 can receive a group button operation, which is an input operation to make a group call. Further, the input unit 22 can receive a number input operation, which is an operation to input the number of companions in a group call.

[0017] The display unit 23 may be a display device such as a display included in the destination floor registration device 2, or may be a touch panel having a function as the input unit 22. The display unit 23 displays various screens according to the control of the control unit 21. For example, the display unit 23 displays a screen such as a numeric keypad for receiving floor input, or a screen showing the allocation result for the user's destination floor call. The imaging unit 24 is a device such as a camera for imaging the face of the user who registers a destination floor call. The imaging unit 24 outputs the captured video to the control unit 21.

[0018] When the control unit 21 receives a destination floor input operation via the input unit 22, it registers the destination floor call. When the control unit 21 receives a destination floor input operation, it acquires video from the imaging unit 24. The control unit 21 extracts the user's face from the acquired video and acquires the image including the extracted user's face as the user's first image. The control unit 21 also waits for the acceptance of a group button operation. When the control unit 21 receives a group button operation via the input unit 22, it waits for the acceptance of a number of people input operation. When the control unit 21 receives a number of people input operation, it identifies the number of accompanying persons based on the operation.

[0019] If the control unit 21 does not receive a group button operation within a predetermined time after receiving the number of people input operation or the destination floor input operation, it generates a call request to register a call to the destination floor. The control unit 21 generates a call request for a call to the destination floor regardless of whether or not the first image was acquired. The call request includes identification information of the destination floor registration device 2, information indicating the destination floor, the first image of the user, and the number of people information. If the control unit 21 is unable to acquire the first image, it generates a call request that includes information indicating that the first image could not be acquired, instead of the first image.

[0020] The number of people information indicates the number of accompanying persons. For example, if a group of 6 people, including the user, uses elevator 4, the number of accompanying persons is 5. Therefore, the number of people information in this case will be 5. If the user uses elevator 4 alone, for example, if only the destination floor input operation is performed and the group button operation is not performed, or if 0 is entered as the number of accompanying persons in the number of people input operation, the control unit 21 will set the number of people information to 0.

[0021] The control unit 21 transmits the generated call request to the group control device 1. As a result, the group control device 1 registers the user's destination floor call and assigns a machine number to that destination floor call. When the control unit 21 receives information indicating the assignment result from the group control device 1, it displays this information on the display unit 23.

[0022] <Elevator control device 3> The elevator control device 3 is a device that controls the operation of elevator 4 based on information acquired from the group control device 1. In addition, the elevator control device 3 has the function of a so-called AI camera and recognizes the faces of passengers using elevator 4. As shown in Figure 1, the elevator control device 3 comprises a control unit 31 (elevator control unit) and a storage unit 32.

[0023] The control unit 31 receives information from the group control device 1 regarding the assignment results of registered destination floor calls. The information regarding the assignment results includes information indicating the elevator 4 assigned to the destination floor call, and information indicating the departure floor and destination floor. The elevator control device 3 controls the operation of elevator 4 based on this information. Elevator 4 moves the car 41 between floors and opens and closes its doors in accordance with the control of the elevator control device 3. When the car 41 of elevator 4 stops at any floor, the control unit 31 transmits stop information indicating that the car 41 has stopped, and information indicating the floor where it stopped, to the group control device 1.

[0024] Furthermore, the control unit 31 acquires video from the imaging unit 42 of the elevator 4 and recognizes the faces of passengers from the video. When the control unit 31 recognizes the face of a new passenger, it extracts the face of that passenger from the video and acquires an image showing that passenger's face as a second image. The control unit 31 stores the acquired second image of the passenger in the storage unit 32 and transmits the second image to the group control device 1.

[0025] The control unit 31 may acquire video footage over the period while the elevator car 41 is stopped. For example, the control unit 31 may recognize the faces of passengers moving from the landing towards the elevator car 41, or passengers inside the elevator car 41, and if these faces are different from faces included in the second image already acquired, it may recognize these passengers as new passengers.

[0026] Furthermore, the control unit 31 controls the notification unit 43 according to instructions from the group control device 1, causing the notification unit 43 to make various announcements. For example, if a passenger is an unregistered passenger, the control unit 31 receives information from the group control device 1 instructing it to make an announcement about the unregistered passenger. Upon receiving this information, the control unit 31 controls the notification unit 43 to make an announcement that the unregistered passenger has not registered a destination floor call. Also, if a registered passenger boards the wrong elevator, the control unit 31 receives information from the group control device 1 instructing it to make an announcement about the incorrect boarding. Upon receiving this information, the control unit 31 controls the notification unit 43 to make an announcement that the registered passenger is on the wrong elevator.

[0027] If an unregistered passenger who has not registered a destination floor is inside car 41 of elevator unit 4, the control unit 31 will not move the elevator unit. When elevator 4 is stopped on any floor and its doors are open, if an unregistered passenger who has not registered a destination floor is inside car 41 of elevator unit 4, the control unit 31 receives a door-open extension instruction from the group control device 1. The door-open extension instruction is information that instructs the extension of the door-open time of elevator 4 and the cessation of its movement. The control unit 31 also receives information indicating the unregistered passenger inside car 41 along with the door-open extension instruction. Upon receiving the door-open extension instruction, the control unit 31 maintains the open state of car 41 and stops the movement of elevator 4. Furthermore, when the control unit 31 receives information from the group control device 1 that instructs a notification to prompt passengers to disembark, it controls the notification unit 43 to broadcast a message to the unregistered passengers urging them to disembark.

[0028] Furthermore, the control unit 31 determines whether or not the subject has disembarked based on the video acquired from the imaging unit 42. If the subject has disembarked, the control unit 31 transmits disembarkation information indicating that the subject has disembarked to the group control device 1. When the control unit 31 receives door closing permission information, which is information that permits the elevator 4 to move, it instructs the car 41 to close its doors and resumes the movement of the elevator 4. The control unit 31 may also determine that the subject has disembarked based on the video acquired from the imaging unit 42 if the subject has moved outside the car 41, or if the subject's face is not included in the faces of passengers inside the car 41. In addition, if the passenger is a registered passenger and the stopping floor of the car 41 is the departure floor of the registered passenger, the control unit 31 registers the destination floor of the registered passenger as the car call.

[0029] <Elevator 4> Figure 2 is a schematic diagram showing an elevator 4 stopped at a landing on a certain floor with its doors open. The elevator 4 comprises a car 41, an imaging unit 42, and a notification unit 43. The car 41 is capable of accommodating passengers and can open and close its doors and move between floors according to the control of the elevator control device 3.

[0030] The imaging unit 42 is a camera for capturing images of passengers boarding elevator car 4. The imaging unit 42 transmits the captured images to the elevator control device 3. In this embodiment, "boarding elevator car" refers to the state in which a passenger is at the landing and about to board elevator car 41, the state in which they are entering elevator car 41, and the state in which they have fully entered elevator car 41. The imaging unit 42 should be installed in a position where it can capture images of passengers boarding elevator car 41 (reference numeral 201 in Figure 2). For example, as shown in Figure 2, the imaging unit 42 may be installed on the ceiling inside elevator car 41 (reference numeral 202), on an indicator near the entrance of elevator car 41 (reference numeral 203), or on the back wall inside elevator car 41 (reference numeral 204).

[0031] The notification unit 43 provides various notifications in accordance with the control of the notification control unit 117 of the group control device 1. The notification unit 43 may be, for example, a display capable of displaying images, a speaker capable of outputting sound, or a device capable of projecting images onto the floor or wall. The notification unit 43 only needs to be installed in a position where the passenger who is the target of the notification can understand the notification content, and may be installed near the imaging unit 42 or in a different position from the imaging unit 42.

[0032] For example, if the imaging unit 42 is installed in a position to image passengers who have entered the elevator car 41, for example on the ceiling (reference numeral 202) inside the elevator car 41, the notification unit 43 may be installed in a position where passengers inside the elevator car 41 can understand the notification content, for example on the wall inside the elevator car 41. Also, if the imaging unit 42 is installed in a position to image passengers who are about to enter the elevator car 41 from the landing, for example near the indicator (reference numeral 203), the notification unit 43 may be installed in a position where passengers at the landing or near the boundary between the landing and the elevator car 41 can understand the notification content, for example on the wall inside the elevator car 41 or on the wall of the landing.

[0033] <Group Control Device 1> The group control device 1 receives destination floor requests from users and manages the operation of the elevator 4 based on the received destination floor requests. As shown in Figure 1, the group control device 1 comprises a control unit 11, a storage unit 12, and an input / output interface 13. The input / output interface 13 is a communication module for the group control device 1 to communicate with each device of the destination floor registration system 100 and exchange information.

[0034] (Storage unit 12) The storage unit 12 stores various types of information used in the group control device 1. As shown in Figure 1, the storage unit 12 stores the call registration DB (database) 121 and the device DB (database) 122. Figure 3 shows an example of the call registration DB 121. Figure 4 shows an example of the device DB 122.

[0035] The call registration DB121 is a database that stores information about registered destination floor calls for each destination floor call. As shown in Figure 3, the call registration DB121 associates the following information with each destination floor call: identification information of the destination floor registration device 2, facial image information, information indicating the departure floor and destination floor, number of people (number of accompanying persons), information indicating the assigned machine number for the destination floor call (assigned machine number), and flag information (flag).

[0036] The identification information for destination floor registration device 2 is the identification information for the destination floor registration device 2 that sent the call request to register the destination floor call, i.e., the destination floor registration device 2 used by the user. The facial image information includes a first image, which is an image containing the face of the user who registered the destination floor call. If the user's first image was not acquired when registering the destination floor call, the facial image information will instead include non-acquisition information (NULL in Figure 3), which indicates that the first image could not be acquired.

[0037] The passenger count information indicates the number of people who use elevator 4 together with the user who has registered a destination floor call, but who do not register a destination floor call themselves. For example, if a user uses elevator 4 alone, there are 0 other people accompanying the user. In this case, the passenger count information will show 0. On the other hand, if a group of 6 people, including the user, uses elevator 4, there are 5 other people accompanying the user. In this case, the passenger count information will show 5.

[0038] Flag information indicates the status of registered destination floor calls. Among the destination floor calls stored in the call registration DB121, group calls with one or more accompanying persons, and specific calls where the user's first image was not acquired, are associated with flag information. The flag information indicates whether the user who registered the corresponding destination floor call is currently using elevator 4. If the user is using elevator 4, the flag information is "1"; if the user is not using elevator 4, the flag information is "0".

[0039] For example, in the group call shown in Figure 3, the departure floor is the 1st floor, the destination floor is the 3rd floor, and the assigned elevator is elevator C. If elevator C is located on any floor from the 1st to the 3rd floor and is moving upwards, it is assumed that the user is on elevator C, i.e., the user is using elevator 4. In this case, the flag information corresponding to the user's destination floor call is "1". Also, in the specific call shown in Figure 3, the departure floor is the 1st floor, the destination floor is the 10th floor, and the assigned elevator is elevator A. If elevator A is not located on any floor from the 1st to the 10th floor, or if the direction of movement of elevator A is downwards, it is assumed that the user is not on elevator A, i.e., the user is not using elevator 4. In this case, the flag information corresponding to the specific call shown in Figure 3 is "0".

[0040] As shown in Figure 4, the device DB122 is a database in which the identification information of each destination floor registration device 2 is associated with the floor on which each destination floor registration device 2 is installed (installation floor) and stores this information.

[0041] (Control Unit 11) The control unit 11 executes various processes performed in the group control device 1. As shown in Figure 1, the control unit 11 includes a reception unit 111, an assignment unit 112, a registration unit 113, a flag management unit 114, an acquisition unit 115, a determination unit 116, and a notification control unit 117.

[0042] (Reception desk 111) The reception unit 111 receives destination floor requests from users of elevator 4. The reception unit 111 can accept normal requests, group requests, and specific requests as destination floor requests. If the number of people information included in the request is 0 and the request includes the first image, the reception unit 111 accepts the destination floor request based on that request as a normal request. The reception unit 111 outputs information indicating that a normal request has been received, along with the information included in the request, to the allocation unit 112 and the registration unit 113.

[0043] The reception unit 111 can accept group calls for destination floors where one or more companions are scheduled to use elevator 4 along with the user. If the call request includes information on the number of people and indicates one or more people, the reception unit 111 accepts the destination floor call based on the call request as a group call. The reception unit 111 outputs information indicating that a group call has been accepted, along with the information included in the call request, to the allocation unit 112 and the registration unit 113.

[0044] Furthermore, the reception unit 111 can accept specific calls, which are destination floor calls for which the user's first image was not acquired. If the call request does not include the first image, the reception unit 111 accepts the destination floor call based on that call request as a specific call. The reception unit 111 outputs information indicating that a specific call has been received, along with the information included in the call request, to the assignment unit 112 and the registration unit 113.

[0045] Furthermore, the reception unit 111 can accept destination floor calls that are both group calls and specific calls. Specifically, when it receives a call request that indicates a number of people of 1 or more and includes unacquired information, the reception unit 111 accepts the destination floor call based on that call request as a destination floor call that is both a group call and a specific call. When the reception unit 111 accepts a destination floor call that is both a group call and a specific call, both the processing performed for group calls and the processing performed for specific calls, as described below, are performed for that destination floor call.

[0046] (Allocation section 112) When the allocation unit 112 receives information included in the call request from the reception unit 111, it assigns the most suitable elevator to the user's destination floor based on this information and the operating status of each of the multiple elevators 4. The allocation unit 112 outputs information indicating the determined assigned elevator to the registration unit 113. When the reception unit 111 receives a specific call, the allocation unit 112 assigns the most suitable elevator from among the wheelchair-accessible elevators to that specific call.

[0047] If the number of people included in the call request indicates 1 or more, that is, if the reception unit 111 receives a group call, the allocation unit 112 assigns a ride car considering the number of accompanying persons in addition to the user. Specifically, if the number of people included in the call request indicates 1 or more, the allocation unit 112 identifies the number of people present in each ride car 41 on each floor based on the registered destination floor call.

[0048] The allocation unit 112 identifies the elevator car that can accommodate the passengers and their companions in the group, based on the passenger capacity of each elevator car 41, the number of people in the elevator car 41 on each identified floor, and the number of users and their companions in the newly received group call. The allocation unit 112 then assigns the most suitable elevator car from the identified cars to the group call.

[0049] When the allocation unit 112 determines the assigned unit for a destination floor call, it transmits information indicating the allocation result to the registration unit 113 and the destination floor registration device 2, which is the source of the call request.

[0050] (Registration Section 113) The registration unit 113 registers information regarding the user's destination floor call. The registration unit 113 obtains information from the reception unit 111 indicating that it has received a regular call, group call, or specific call, as well as information included in the call request. The registration unit 113 also obtains information indicating the assigned elevator unit from the allocation unit 112. The registration unit 113 registers this information in the call registration DB 121 as information regarding the user's destination floor call.

[0051] The registration unit 113 registers in the call registration DB 121, which stores information regarding destination floor calls, the assigned unit, which is the unit assigned to the newly received destination floor call, and the first image, which is an image including the face of the user who made the destination floor call, in association with each other. The registration unit 113 further registers the identification information of the destination floor registration device 2, which is the source of the call request, and information indicating the departure floor and destination floor, in association with each other.

[0052] When the reception unit 111 receives a group call, the registration unit 113 registers the assigned machine number for the group call, a first image including the face of the user who made the group call, and additional number information indicating the number of accompanying persons in the group in the call registration DB 121. When the reception unit 111 receives a group call, the number information indicates one or more people.

[0053] With the above configuration, one user can register destination floor requests for themselves and their companions all at once. This improves convenience when a group of people use elevator 4, as each person does not need to register their destination floor request individually.

[0054] If the registration unit 113 fails to acquire the user's first image, it associates the assigned machine number for the destination floor call made by the user with the non-acquisition information indicating that the first image could not be acquired, and registers it as a specific call in the call registration DB 121. When the reception unit 111 receives a specific call, the registration unit 113 registers the non-acquisition information in place of the first image, associating it with the information regarding the user's destination floor call.

[0055] If the user is a wheelchair user or someone with a low facial position, it may not be possible to obtain the first image when registering a destination floor call. With the above configuration, if the first image cannot be obtained when registering a destination floor call, the destination floor call is registered as a specific call. This allows users whose first image cannot be obtained, such as those with a low facial position, to use elevator 4.

[0056] Furthermore, the registration unit 113 may also register the number of people information when the reception unit 111 receives a regular call or a specific call. In this case, the registration unit 113 registers the number of accompanying persons as 0.

[0057] (Flag Management Unit 114) The flag management unit 114 performs flag modification processing for registered destination floor calls based on the operating status of each elevator. When elevator 4 stops at any floor, the flag management unit 114 receives stop information from the elevator control device 3 that controls the elevator. Upon receiving stop information, the flag management unit 114 performs processing to set the flag of the group call or specific call that meets the conditions to 1, and processing to delete the destination floor call that meets the conditions.

[0058] Specifically, when the flag management unit 114 receives the information to be presented, it identifies the target elevator. The target elevator is the elevator 4 that has stopped on any floor, and is controlled by the elevator control device 3, which is the source of the stop information.

[0059] The flag management unit 114 sets the flag for a group call or specific call to 1 if the target unit is a unit assigned to a group call or specific call, the direction from the departure floor to the destination floor of the group call or specific call matches the direction of operation of the target unit, and the floor on which the target unit is stopped is included in the floors between the departure floor and the destination floor of the group call or specific call.

[0060] Specifically, when the flag management unit 114 identifies the target unit, it refers to the call registration DB 121 to identify the group calls and specific calls to which the target unit is assigned. If there are group calls and specific calls to which the target unit is assigned in the call registration DB 121, the flag management unit 114 identifies all group calls and specific calls to which the target unit is assigned.

[0061] The flag management unit 114 makes a determination for one of the identified group calls and specific calls. The flag management unit 114 determines whether the stopping floor where the target unit stopped matches the departure floor of the group call or specific call being determined. If the stopping floor and the departure floor match, the flag management unit 114 determines whether the operating direction of the target unit matches the direction of movement determined from the departure floor and destination floor of the group call or specific call. If the operating direction of the target unit matches the direction of movement of the group call or specific call, the flag management unit 114 sets the flag for that group call or specific call to 1. The flag management unit 114 makes the same determination for all identified group calls and specific calls and sets the flag for the group calls and specific calls that meet the conditions to 1.

[0062] Furthermore, the flag management unit 114 deletes the destination floor call if the target machine is the machine assigned to the destination floor call and the floor on which the target machine is stopped is the destination floor in that destination floor call.

[0063] (Acquisition part 115) The acquisition unit 115 acquires a second image, which is an image that includes the faces of passengers riding in the elevator. When each elevator control device 3 acquires a second image showing the faces of passengers from the video captured by the imaging unit 42, it transmits the second image to the group control device 1. This allows the acquisition unit 115 to acquire the second image. When the acquisition unit 115 acquires the second image, it outputs to the determination unit 116 information indicating the elevator 4 controlled by the elevator control device 3, which is the source of the second image, that is, information indicating the elevator 4 being used by the passenger shown in the second image, along with the second image itself.

[0064] (Judgment unit 116) When the determination unit 116 acquires information including the second image from the acquisition unit 115, it performs a determination based on the second image. The determination unit 116 determines whether the passenger included in the second image is a registered passenger who has registered a destination floor call, or an unregistered passenger who has not registered a destination floor call. The determination unit 116 outputs information indicating the determination result to the notification unit 43.

[0065] If a passenger included in the second image is not included in any of the first images registered in the call registration DB 121, the determination unit 116 determines that the passenger is an unregistered passenger. On the other hand, if a passenger included in the second image is included in any of the first images registered in the call registration DB 121, the determination unit 116 determines that the passenger is a registered passenger.

[0066] An unregistered passenger is a passenger who has not registered a destination floor call, and a registered passenger is a passenger who has registered a destination floor call. The determination unit 116 determines that a passenger included in the second image is a registered passenger if the passenger is one of the users who have registered a destination floor, and determines that a passenger is an unregistered passenger if the passenger included in the second image is not one of the users who have registered a destination floor.

[0067] If the elevator from which the second image was acquired is the elevator assigned to the group call, and the direction from the departure floor to the destination floor of the group call matches the direction of operation of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call, the determination unit 116 does not determine whether the passenger is a registered passenger or an unregistered passenger. In other words, if the floor on which an elevator is stopped is within the range of the boarding section of the user who registered the group call to which the elevator is assigned, the determination unit 116 does not make a determination. In this case, the determination unit 116 does not output information indicating the determination result to the notification control unit 117, and therefore no notification is made by the notification unit 43.

[0068] As shown in Figure 3, in the group call assigned to elevator C, the departure floor for the user and their companions is the 1st floor, and the destination floor is the 3rd floor. Therefore, in the section from the 1st floor to the 3rd floor, which is the boarding section for the user who registered the group call, the elevator car 41 of elevator C, which is moving upwards, will carry not only the user who registered the destination floor call but also companions who have not registered a destination floor call.

[0069] The destination floor registration system 100 notifies an unregistered passenger using elevator 4 that they have not registered a destination floor. However, although a companion has not registered a destination floor, it is known in advance that the companion will use elevator 4, so there is no need to notify the companion. Therefore, if the direction of operation of elevator C is upward and the stopping floor of elevator C is one of the floors from the 1st to the 3rd, that is, if it is considered that a companion of a user who has registered a group call for elevator C is on board, the determination unit 116 does not make a determination. As a result, in the above case, the destination floor registration system 100 does not make a notification.

[0070] On the other hand, if the direction of operation of Unit C is downward, or if the stopping floor of Unit C is a floor other than the 1st to 3rd floors, it is considered that there are no companions of the user who registered the group call on Unit C. In this case, it is highly likely that the unregistered passenger using Unit C is a passenger who was not scheduled to use Unit C, and it is preferable to notify such unregistered passenger. Therefore, in the above case, the determination unit 116 makes a determination and notifies according to the determination result.

[0071] Furthermore, if the elevator from which the second image was acquired is the elevator assigned to a specific call, and the direction from the departure floor to the destination floor of the specific call matches the direction of operation of the elevator, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the specific call, the determination unit 116 does not determine whether the passenger is a registered passenger or an unregistered passenger. In other words, if the floor on which an elevator is stopped is within the boarding section of the user who registered the specific call to which the elevator was assigned, the determination unit 116 does not make a determination. In this case, the determination unit 116 does not output information indicating the determination result to the notification control unit 117, and therefore no notification is made by the notification unit 43.

[0072] In the specific call assigned to elevator A shown in Figure 3, the passenger's departure floor is the 1st floor and their destination floor is the 10th floor. Therefore, in the section from the 1st floor to the 10th floor, in addition to the passenger for whom the first image was acquired, there are also passengers for whom the first image was not acquired who are riding in elevator car 41 of elevator A as it moves upward.

[0073] The destination floor registration system 100 notifies the unregistered passenger that they have not registered a destination floor request if they are using elevator 4 and the face in the first image cannot be identified based on the face in the second image. However, although it is not possible to identify the user who has registered a specific request based on the first image, the user's destination floor request is registered, so there is no need to notify that user. Therefore, if the direction of operation of elevator A is upward and the stopping floor of elevator A is one of the floors from 1st to 10th, that is, if it is considered that a user who has registered a specific request is on board elevator A, the determination unit 116 does not make a determination. As a result, in the above case, the destination floor registration system 100 does not make a notification.

[0074] On the other hand, if the direction of operation of Unit A is downward, or if the stopping floor of Unit A is a floor other than the 1st to 10th floors, it is considered that no passengers who have registered a specific call are on board Unit A. In this case, it is highly likely that the unregistered passengers using Unit A are passengers who were not scheduled to use Unit A, and it is preferable to notify such unregistered passengers. Therefore, in the above case, the determination unit 116 makes a determination and notifies according to the determination result.

[0075] (Notification Control Unit 117) The notification control unit 117 controls the notification to passengers based on the determination result of the determination unit 116. The notification control unit 117 obtains information indicating the determination result from the determination unit 116. This information includes a determination result indicating whether the newly recognized passenger is a registered passenger or an unregistered passenger. Based on this information, the determination unit 116 causes the notification unit 43 to issue a notification.

[0076] According to the above configuration, appropriate notifications can be made based on the determination result of whether the passenger is a registered passenger who has registered a destination floor call or an unregistered passenger who has not registered a destination floor call. This makes it possible to encourage appropriate use of the elevator 4 by those using it. In this embodiment, the notification control unit 117 indirectly controls the notification unit 43 via the elevator control device 3. For example, the notification control unit 117 transmits information indicating the notification content to the elevator control device 3 that controls the elevator unit in which the notification target exists. As a result, the control unit 31 of the elevator control device 3 controls the notification unit 43 to make a notification. In the following description, "to make a notification" means that the notification control unit 117 indirectly controls the notification unit 43 to make a notification as described above. Also, "the notification control unit 117 controls the notification unit 43" means that the notification control unit 117 transmits information indicating the notification content to the elevator control device 3, and the control unit 31 of the elevator control device 3 controls the notification unit 43 to make a notification.

[0077] Specifically, if a passenger included in the second image is not included in any of the first images registered in the call registration DB121, that is, if the passenger is an unregistered passenger, the notification control unit 117 will notify that the unregistered passenger has not registered a destination floor call.

[0078] In the destination floor registration system 100, which registers destination floor requests, if the doors of car 41 are open, even those who have not registered a destination floor request can board car 41. However, if such a person boards, an unexpected number of people will be inside car 41. In this case, a situation may arise where users who intend to use car 41 and have already registered a destination floor request are unable to board car 41.

[0079] According to the above configuration, if an unregistered passenger attempts to board elevator car 41 of elevator unit 4, or has boarded elevator car 41 of that unit, the unregistered passenger can be notified that they have not registered their destination floor. This reduces the possibility that elevator car 41 will become full before users who have registered their destination floor can board, due to an unregistered passenger boarding. Therefore, the possibility of a situation occurring where registered users cannot use elevator 4 can be reduced.

[0080] The notification method is not particularly limited, as long as it is a method that can make unregistered passengers aware that they have not registered their destination floor. For example, if the notification unit 43 is a display capable of displaying images or a device capable of projecting images, the notification control unit 117 may display an image on the notification unit 43, or project it onto a wall, etc., that includes a message indicating that the unregistered passenger has not registered their destination floor. Alternatively, if the notification unit 43 is a speaker capable of outputting sound, the notification control unit 117 may output a voice message on the notification unit 43 indicating that the unregistered passenger has not registered their destination floor. For example, the notification control unit 117 may display or output a message such as "Please register before boarding" on the notification unit 43.

[0081] When the notification control unit 117 obtains a determination result indicating that a passenger is a registered passenger, it identifies the destination floor call associated with the first image identified based on the registered passenger's face. If the assigned elevator for the destination floor call made by the registered passenger is different from the elevator for which the second image of the registered passenger was obtained, the notification control unit 117 notifies that the registered passenger is on the wrong elevator. For example, the notification control unit 117 may have the notification unit 43 display or output a message such as "You are on the wrong elevator."

[0082] If a registered passenger boards the wrong elevator, that elevator may not stop at the passenger's destination floor. Also, if a registered passenger boards the wrong elevator, other passengers may be unable to board that elevator. With the above configuration, if a registered passenger attempts to board elevator 41 that is different from the elevator they are assigned to, or if they board elevator 41, they will be notified that they are on the wrong elevator. This allows the registered passenger to realize that they are about to use the wrong elevator. Furthermore, with the above configuration, the possibility of a situation occurring where a registered passenger boards the wrong elevator 41 and other passengers who intended to use elevator 41 are unable to board it can be reduced.

[0083] Furthermore, the determination unit 116 does not determine whether a passenger is registered or unregistered when the bus is located in a group call or specific call boarding section. Therefore, the notification control unit 117 does not issue a notification even if an unregistered passenger boards or a registered passenger boards by mistake when the bus is located in these boarding sections.

[0084] In a group call, only the first image of the user who registered the group call is registered, and images showing the faces of companions are not registered. Therefore, while the user who registered the group call is using elevator 4, companions whose first images are not registered will be riding as passengers in elevator car 41, which is the assigned elevator for that group call. Since it is known at the time of group call registration that the companions will be using elevator 4 with the user, there is no need to notify the companions.

[0085] In this case, the destination floor registration system 100 does not perform a determination by the determination unit 116 while the users who have registered a group call are using the elevator 4. As a result, even if a companion boards with the user, that companion will not be determined to be an unregistered passenger. Therefore, no notification will be sent to companions who do not need to be notified.

[0086] In the case of a specific call, the first image of the user who registered the specific call is not registered. Therefore, while the user who registered the specific call is using elevator 4, a passenger whose first image is not registered will be riding in elevator car 41 assigned to that specific call. Even if the first image of a passenger is not registered, if that passenger is the user who registered the specific call, there is no need to notify that passenger.

[0087] In the destination floor registration system 100, the determination unit 116 does not perform a determination while a user who has registered a specific call is using the elevator 4. As a result, even if a user who has registered a specific call boards the elevator as a passenger, that passenger will not be determined to be an unregistered passenger. Therefore, notifications will not be sent to passengers who do not need to be notified.

[0088] Furthermore, if an unregistered passenger is inside elevator car 41, the elevator control device 3 will not move the elevator. Specifically, the notification control unit 117 will notify the unregistered passenger that they have not registered a destination floor call, and then transmit a door-open extension instruction and information indicating the unregistered passenger who is the subject of the notification to the elevator control device 3, which controls elevator 4 in which the unregistered passenger is riding. The door-open extension instruction is information that instructs the elevator 4 to extend its door-open time and stop moving. As a result, the elevator control device 3 will stop the movement of the elevator 4, which is the subject of its control, and maintain the door-open state. After transmitting the door-open extension instruction, the notification control unit 117 will also notify the unregistered passenger of a message urging them to disembark.

[0089] According to the above configuration, if an unregistered passenger is in elevator car 41 of a certain elevator unit, car 41 will not depart, and a message will be broadcast to the unregistered passenger in car 41 urging them to disembark. This reduces the possibility of a situation occurring where a user who has registered their destination floor is unable to use elevator 4.

[0090] When the notification control unit 117 receives disembarkation information from the elevator control device 3 indicating that the person in question has disembarked, it transmits door closing permission information to the elevator control device 3, which allows the elevator 4 to move. As a result, when an unregistered passenger disembarks, the elevator 4 resumes moving.

[0091] Furthermore, the notification control unit 117 may also send a door-open extension instruction if a registered passenger is in the wrong elevator car 41, and may notify the registered passenger of a message prompting them to disembark. In addition to the message prompting disembarkation, the notification control unit 117 may also notify the passenger to re-register their destination floor at the transfer elevator car or the destination floor registration device after disembarking. In other words, the notification control unit 117 may notify the registered passenger of the transfer elevator car if they can board the elevator car they were initially directed to, and if they cannot board, it may control the system to prompt them to re-register their destination floor at the destination floor registration device. Also, once the registered passenger disembarks, the notification control unit 117 may send door-closing permission information to the elevator control device 3.

[0092] <Example of the processing flow performed by the destination floor registration system 100> Figures 5 to 10 are flowcharts and sequence diagrams illustrating examples of the processing flow performed by the destination floor registration system 100. The processing flow performed by the destination floor registration system 100 will be explained below using Figures 5 to 10.

[0093] (Processing related to registering destination floor calls) First, we will explain the processing flow related to the registration of destination floor calls using Figure 5. Figure 5 is a sequence diagram showing an example of the processing flow related to the registration of destination floor calls.

[0094] If the control unit 21 of the destination floor registration device 2 receives a group button operation from the input unit 22 (YES in S1), it waits to receive a number of people input operation. If the control unit 21 has not received a group button operation (NO in S1), or if it has received a number of people input operation after receiving a group button operation (YES in S2), it waits to receive a destination floor input operation.

[0095] When the control unit 21 receives a destination floor input operation (YES in S3), it causes the imaging unit 24 to capture an image of the user (S4). The control unit 21 acquires the video captured by the imaging unit 24 and extracts the user's face from the acquired video. The control unit 21 acquires the image showing the extracted user's face as the first image.

[0096] Subsequently, regardless of whether the control unit 21 was able to acquire the first image, the process proceeds to S5. Next, the control unit 21 registers a destination floor call (S5). Specifically, the control unit 21 generates a call request and transmits the generated call request to the group control device 1. The call request includes identification information of the destination floor registration device 2, information indicating the destination floor, and information on whether the first image was acquired or not.

[0097] When the reception unit 111 of the group control device 1 receives a call request (YES in S11: reception step), it accepts a destination floor call based on that call request. The reception unit 111 outputs information indicating that it has accepted the destination floor call, as well as information included in the call request, to the assignment unit 112 and the registration unit 113.

[0098] When the allocation unit 112 obtains the information contained in the call request from the reception unit 111, it refers to the device DB 122 and identifies the floor on which the destination floor registration device 2, which is the source of the call request, is installed as the departure floor for the destination floor call. Based on the information indicating the departure floor for the destination floor call, the information contained in the call request, and the operating status of each of the multiple elevators 4, the allocation unit 112 assigns an elevator unit.

[0099] If the number of accompanying persons indicated in the person information is 0 (YES in S12) and the reception unit 111 has not received a specific call (NO in S13), the allocation unit 112 allocates the most suitable elevator from among the available elevators to the destination floor call (S14). The case where the number of accompanying persons indicated in the person information is 0 means that the reception unit 111 has received a regular call or a specific call. Also, the case where the reception unit 111 has not received a specific call means that the reception unit 111 has received a regular call. On the other hand, if the reception unit 111 has received a specific call (YES in S13), the allocation unit 112 allocates the most suitable elevator from among the wheelchair-accessible elevators to the specific call (S15).

[0100] If the number of accompanying persons is one or more (NO in S12), that is, if the reception unit 111 has received a group request, the allocation unit 112 assigns a vehicle based on the number of people (S16). The allocation unit 112 assigns the most suitable vehicle to the group request from among the vehicles that can accommodate all members of the group, including the user who registered the group request and their companions.

[0101] After S14, S15, or S16, the allocation unit 112 transmits the allocation result, including information indicating the departure floor, destination floor, and allocated elevator number, to the registration unit 113, the destination floor registration device 2 which is the source of the call request, and the elevator control device 3 which controls the allocated elevator. When the control unit 21 of the destination floor registration device 2 receives information indicating the allocation result from the group control device 1 (YES in S6), it displays the information on the display unit 23 (S7).

[0102] The registration unit 113 obtains information from the reception unit 111 indicating that it has received a regular call, group call, or specific call, as well as information included in the call request. When it obtains information indicating the assigned machine from the assignment unit 112, it registers this information in the call registration DB 121.

[0103] If the call request includes the first image (YES in S17), the registration unit 113 registers the information included in the call request as a regular call or a group call. Specifically, the registration unit 113 associates the information indicating the assigned machine for the regular call or group call with the first image and the number of people information and registers them in the call registration DB 121 (S18: registration step).

[0104] If the call request does not include the first image (NO in S17) and includes unacquired information, the registration unit 113 registers the information included in the call request as a specific call. Specifically, the registration unit 113 associates the information indicating the assigned machine for the specific call, the unacquired information, and the number of people information and registers them in the call registration DB 121 (S19: registration step).

[0105] (Processing related to flag management) Next, the processing flow for flag management and deletion of destination floor calls will be explained using Figures 6 to 8. Figure 6 is a flowchart for the process of setting the flag in the call registration DB121 to 1 for group calls.

[0106] The control unit 31 of the elevator control device 3 moves the elevator car 41 of the elevator 4 based on information received from the group control device 1. When the car 41 stops on any floor, the control unit 31 opens the doors of the car 41 and transmits stop information to the group control device 1 indicating that the car 41 has stopped.

[0107] When the flag management unit 114 receives stop information (YES in S21), it identifies the target elevator (S22). The flag management unit 114 identifies the elevator 4 controlled by the elevator control device 3, which is the source of the stop information, as the target elevator. Next, the flag management unit 114 refers to the call registration DB 121 and determines whether or not there is a group call to which the target elevator is assigned (S23). If there is a group call to which the target elevator is assigned (YES in S23), the flag management unit 114 extracts all the group calls to which the target elevator is assigned. The flag management unit 114 assigns a non-negative integer serial number to the extracted group calls and proceeds to the process in S24.

[0108] Next, the flag management unit 114 assigns 0 to the variable CNT (S24) and determines whether the stopping floor of the target unit matches the departure floor of the CNT-th group call (S25). If the stopping floor of the target unit does not match the departure floor of the CNT-th group call (NO in S25), the process proceeds to S28. In this case, the flag of the group call being judged remains at 0.

[0109] If the stopping floor of the target unit matches the departure floor of the CNT-th group call (YES in S25), the flag management unit 114 determines whether the operating direction of the target unit matches the direction of travel from the departure floor to the destination floor of the CNT-th group call (S26). If the operating direction of the target unit does not match the direction of travel from the departure floor to the destination floor of the CNT-th group call (NO in S26), the process proceeds to S28. In this case, the flag for the group call being judged remains at 0.

[0110] If the stopping floor of the target unit matches the departure floor of the CNT-th group call (YES in S26), the flag management unit 114 updates the flag associated with the CNT-th group call in the call registration DB 121 to 1 (S27).

[0111] If NO is obtained in S25, if NO is obtained in S26, or after S27, the flag management unit 114 increments the variable CNT by 1 (S28). If the variable CNT is less than the number of extracted group calls (NO in S29), that is, if there are still group calls remaining among the group calls extracted by the flag management unit 114 that have not yet been judged, the process returns to S25.

[0112] If there is no group call to which the target unit is assigned (NO in S23), or if the variable CNT is greater than or equal to the number of group calls extracted (YES in S29), the flag management unit 114 terminates processing. As a result of the above processing, when a certain unit enters the boarding range of a user who registered the group call to which that unit is assigned, the flag in the call registration DB 121 becomes 1.

[0113] Figure 7 is a flowchart showing the process of setting the flag in the call registration DB121 to 1 for a specific call. The processes S31 to S39 shown in Figure 7 are the same as the processes S21 to S29 explained using Figure 6, except that the destination floor call to be extracted and judged is a specific call and not a group call. As a result of the process shown in Figure 7, when a certain train car enters the boarding range of the user who registered the specific call to which that train car was assigned, the flag for that specific call is set to 1.

[0114] Figure 8 is a flowchart of the process for deleting a destination floor call. When the flag management unit 114 receives stop information (YES in S41), it identifies the target machine (S42). The flag management unit 114 then refers to the call registration DB 121 and determines whether or not a destination floor call to which the target machine is assigned is registered (S43).

[0115] If a destination floor call to which the target unit is assigned is registered (YES in S43), the flag management unit 114 extracts all corresponding destination floor calls. The flag management unit 114 assigns a non-negative integer serial number to the extracted destination floor calls and proceeds to the process in S44.

[0116] Next, the flag management unit 114 assigns 0 to the variable CNT (S44) and determines whether the stopping floor of the target unit matches the destination floor of the CNT-th destination floor call (S45). If the stopping floor of the target unit does not match the destination floor of the CNT-th destination floor call (NO in S45), the process proceeds to S47.

[0117] If the stopping floor of the target machine matches the destination floor of the CNT-th destination floor call (YES in S45), the flag management unit 114 deletes the CNT-th destination floor call from the call registration DB 121 (S46). Then, the flag management unit 114 increments the variable CNT by 1 (S47). As a result, when a certain machine arrives at the destination floor of the user who registered the destination floor call to which that machine was assigned, the destination floor call of that user is deleted from the call registration DB 121.

[0118] If the variable CNT is less than the number of destination floor calls extracted (NO in S48), that is, if there are still destination floor calls among the extracted that have not been evaluated, the process returns to S45.

[0119] If the target unit is assigned a destination floor call and no destination floor call with flag information of "1" is registered (NO in S43), or if the variable CNT is equal to or greater than the number of destination floor calls extracted (YES in S48), the flag management unit 114 terminates processing.

[0120] As described above, when the elevator car 41 stops on any floor, the flag in the call registration DB 121 is changed for the group call or specific call that matches the conditions, as shown in Figures 6 and 7. Also, when the elevator car 41 stops on any floor, as shown in Figure 8, the destination floor call that matches the conditions is deleted. Note that the processes shown in Figures 6 to 8 are performed before the process shown in Figure 9. Furthermore, the processes shown in Figures 6 to 8 may be performed simultaneously or sequentially.

[0121] (Processing related to notification) Next, we will explain the processing flow related to notification using Figure 9. Figure 9 is a sequence diagram showing an example of the processing flow related to notification.

[0122] The imaging unit 42 of the elevator control device 3 captures images of passengers (S51). The control unit 31 acquires the images captured by the imaging unit 42 and recognizes the faces of passengers from the images. When the control unit 31 recognizes the face of a new passenger (YES in S52), the control unit 31 extracts the face of that passenger and acquires an image showing the extracted passenger's face as a second image (S53). The control unit 31 transmits the acquired second image to the group control device 1.

[0123] When the acquisition unit 115 acquires a second image from the elevator control device 3 (YES in S61: acquisition step), it outputs the second image to the determination unit 116. When the determination unit 116 acquires a second image from the acquisition unit 115, it identifies the target elevator (S62). The determination unit 116 identifies the elevator in which the imaging unit 42 that captured the video that forms the basis of the second image is installed, that is, the elevator used by the passengers included in the second image, as the target elevator.

[0124] Next, the determination unit 116 refers to the call registration DB 121 and determines whether the target elevator is assigned and whether a destination floor call with flag information of 1 is registered (S63). If the target elevator is assigned and a destination floor call with flag information of 1 is registered (YES in S63), that is, if the floor where the elevator car 41 is located is included in the boarding section of the user who registered the group call or specific call, the process ends. As a result, even if a new passenger is recognized and a second image is acquired, no notification is given if the location of the car 41 is within the boarding section of the user who registered the group call or specific call.

[0125] On the other hand, if a target elevator is assigned and no destination floor call indicating flag information 1 is registered (NO in S63), that is, if the floor on which elevator car 41 is located is not included in the boarding section of a user who registered a group call or specific call, the process proceeds to S64. The determination unit 116 determines whether or not a first image matching the face included in the second image is registered (S64: determination step). Note that "a first image matching the face included in the second image is registered" does not mean that the face included in the second image and the face included in any first image registered in the call registration DB 121 are a perfect match. If the determination unit 116 can identify that the person whose face is included in the second image and the person whose face is included in any first image registered in the call registration DB 121 are the same person, it may determine that a first image matching the face included in the second image is registered.

[0126] If no first image matches the face included in the second image (NO in S64), the determination unit 116 determines that the passenger whose face is included in the second image is an unregistered passenger (S65: determination step), and outputs information indicating the determination result to the notification control unit 117. When the notification control unit 117 obtains a determination result indicating that the passenger is an unregistered passenger, it controls the notification unit 43 to notify the unregistered passenger that the destination floor call is unregistered (S66: notification control step).

[0127] On the other hand, if a first image that matches the face included in the second image is registered (YES in S64), the determination unit 116 determines that the passenger whose face is included in the second image is a registered passenger (S67: determination step), and outputs information indicating the determination result to the notification control unit 117. When the notification control unit 117 obtains the determination result indicating that the passenger is a registered passenger, it determines whether the elevator assigned to the registered passenger matches the target elevator (S68). That is, the notification control unit 117 determines whether the registered passenger is riding in the elevator assigned to the registered passenger's destination floor call. As described above, a predetermined notification is given when an unregistered passenger is using elevator 4, or when a registered passenger is using the wrong elevator.

[0128] If the assigned train car number for a registered passenger does not match the target train car number (NO in S68), that is, if the registered passenger is on the wrong train car, the notification control unit 117 controls the notification unit 43 to notify the registered passenger of the incorrect train car status (S69: notification control step). On the other hand, if the assigned train car number for a registered passenger matches the target train car number (YES in S68), that is, if the registered passenger is on the correct train car, the notification control unit 117 terminates processing without issuing a notification.

[0129] (Processing related to elevator control) Next, the processing flow related to the control of elevator 4 will be explained using Figure 10. Figure 10 is a sequence diagram showing an example of the processing flow related to the control of elevator 4.

[0130] The control unit 31 of the elevator control device 3 controls the operation of the elevator car 41 of the elevator 4 based on information received from the group control device 1. When the car 41 stops at any floor, the control unit 31 opens the doors of the car 41 (S71). Subsequently, if no instruction to extend the door opening is received (NO in S72) and a predetermined time has elapsed since the doors were opened (YES in S73), the control unit 31 closes the doors of the car 41 (S77) and moves the car 41 to the next stopping floor.

[0131] If the notification control unit 117 of the group control device 1 issues a notification in the process shown in Figure 9 (YES in S81), it transmits a door-open extension instruction and information indicating the person concerned to the elevator control device 3 that controls the elevator that issued the notification (S82). The notification control unit 117 also controls the notification unit 43 to broadcast a message to the person concerned urging them to disembark (S83).

[0132] When the control unit 31 of the elevator control device 3 receives a door open extension instruction (YES in S72), it extends the door open time of the elevator 4 (S74) and maintains the door open state. Subsequently, the control unit 31 recognizes the passenger's face from the image captured by the imaging unit 42 and determines whether the person has disembarked (S75). When the person has disembarked (YES in S75), the control unit 31 transmits disembarkation information to the group control device 1 indicating that the person has disembarked. When the notification control unit 117 receives the disembarkation information (YES in S84), it transmits door closing permission information to the elevator control device 3 (S85).

[0133] When the control unit 31 of the elevator control device 3 receives door closing permission information (YES in S76), it resumes the movement of the elevator 4. Specifically, the control unit 31 closes the doors of the car 41 (S77) and moves the car 41 to the next stop floor.

[0134] As described above, if an unregistered passenger is using car 41, or if a registered passenger is using the wrong car 41, the notification control unit 117 will control the system to broadcast a message to the unregistered or registered passenger prompting them to disembark. In the above case, the control unit 31 of the elevator control device 3 may also prevent the doors of car 41 from closing even if the door closing button is pressed.

[0135] [Embodiment 2] Other embodiments of the present invention are described below. For the sake of clarity, components having the same function as those described in the above embodiments will be denoted by the same reference numerals, and their descriptions will not be repeated.

[0136] Figure 11 is a block diagram showing the configuration of the destination floor registration system 100A according to Embodiment 2 of the present invention. As shown in Figure 11, the destination floor registration system 100A differs from the destination floor registration system 100 according to Embodiment 1 in that it includes a group management control device 1A instead of a group management control device 1. The group management control device 1A includes a control unit 11A, a storage unit 12A, and an input / output interface 13.

[0137] The memory unit 12A stores the call registration DB 121A, the device DB 122, the number of scheduled passengers information 123, and the passenger information 124. Figure 12 shows an example of the call registration DB 121A. The call registration DB 121A differs from the call registration DB 121 in that the flag information for a specific call in which a user is on board is 2. The number of scheduled passengers information 123 is information that associates the elevator unit 4 with the total number of accompanying persons that are thought to be present in the car 41 of that unit. The passenger information 124 is information that associates the elevator unit 4 with the number of unregistered persons present in the car 41 of that unit.

[0138] The control unit 11A differs from the control unit 11 of the group control device 1 in that it includes a flag management unit 114A instead of a flag management unit 114, a determination unit 116A instead of a determination unit 116, and a notification control unit 117A instead of a notification control unit 117.

[0139] The flag management unit 114A changes the flag information for a specific call to 2 if the stopping floor of a particular train is included in the floors from the departure floor to the destination floor of that specific call.

[0140] When the determination unit 116A receives stop information indicating that a certain elevator car 41 has stopped, it identifies the expected number of passengers, which is the total number of people who are thought to be riding in the elevator car 41 at the floor where the elevator car 41 has stopped. Specifically, the determination unit 116A identifies the group call to which the elevator car is assigned and which has a flag information of 1, and calculates the sum of the numbers indicated in the person information for each person in the identified group call. The determination unit 116A stores the calculated sum as the expected number of passengers information 123 for that elevator car. The determination unit 116A identifies the expected number of passengers each time an elevator car 41 stops and stop information is received. As a result, the expected number of passengers information 123 is updated each time an elevator car 41 stops.

[0141] Then, when the elevator control device 3 recognizes the face of a new passenger, the determination unit 116A acquires a second image including the face of the passenger via the acquisition unit 115. If the determination unit 116A determines that the passenger in elevator car 41 is an unregistered passenger, it increases the number of unregistered passengers in elevator car 41 stored in the passenger information 124 by 1.

[0142] Furthermore, when the control unit 31 of the elevator control device 3 recognizes that a passenger has disembarked, it transmits disembarkation information indicating that the passenger has disembarked to the group control device 1A. Upon receiving the disembarkation information, the determination unit 116A determines whether or not the passenger is an unregistered passenger. If the passenger is an unregistered passenger, the determination unit 116A decreases by 1 the number of unregistered passengers in the car 41 associated with the elevator car in which the passenger was photographed, in the passenger information 124.

[0143] When the notification control unit 117A obtains a determination result indicating that a passenger is an unregistered passenger, it refers to the planned number of passengers information 123 and passenger information 124 to identify the planned number of passengers for the aircraft in which the unregistered passenger was photographed, and the number of unregistered passengers in the elevator car 41. The notification control unit 117A compares the number of unregistered passengers in the elevator car 41 of the aircraft in which the unregistered passenger was photographed with the planned number of passengers associated with that aircraft. Here, the planned number of passengers represents the total number of companions who are thought to be present in the elevator car 41 of the aircraft in which the unregistered passenger was photographed.

[0144] The notification control unit 117A will not issue a notification if the number of unregistered passengers in the elevator car 41 of the elevator is less than or equal to the number of people indicated in the person information associated with the group call to which the elevator is assigned, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call. Specifically, the notification control unit 117A will not issue a notification if, as a result of the above comparison, the number of unregistered passengers in the elevator car 41 of the elevator is less than or equal to the number of accompanying persons that are thought to be present in the elevator car 41 of the elevator, i.e., the number of people assigned to the elevator.

[0145] On the other hand, if the number of unregistered passengers in elevator car 41 of the elevator unit is greater than the number of accompanying passengers that are thought to be present in elevator car 41 of the same elevator unit, the notification control unit 43 controls the notification unit 43 to issue a notification.

[0146] According to the above configuration, while users who have registered a group call are using elevator 4, if the number of unregistered passengers is less than or equal to the number indicated in the passenger information, i.e., less than or equal to the number of companions, no notification will be issued even if there are unregistered passengers inside car 41. As a result, even if companions board with the users, no notification will be issued to those companions.

[0147] Furthermore, even if the elevator car 41 stops within the range of a group ride, if there are more unregistered passengers than the number of people in the group ride, these extra unregistered passengers are not considered to be part of the group. These extra unregistered passengers are considered to be passengers who are not scheduled to use elevator 4. In this configuration, when elevator car 41 stops, even if the stopping floor of that elevator car is within the range of a group ride, if the number of unregistered passengers is greater than the number of scheduled passengers, the notification control unit 117A will issue a notification.

[0148] <An example of the processing flow for notification> Figure 13 is a sequence diagram showing an example of the processing flow related to notification in the destination floor registration system 100A according to Embodiment 2. The processes shown in S91-S93, S101-S102, S104, and S108-S110 in Figure 13 are the same as the processes shown in S51-S53, S61-S61, S64, and S67-S69 in Figure 9, so their explanation is omitted here.

[0149] The determination unit 116A refers to the call registration DB 121A and determines whether the target elevator is assigned and whether a destination floor call with flag information of 2 is registered (S103). If the target elevator is assigned and a destination floor call with flag information of 2 is registered (YES in S103), that is, if the floor where the elevator car 41 of the target elevator is located is included in the boarding section of the user who registered the specific call, the process ends. As a result, even if a new passenger is recognized and a second image is acquired, no notification is given if the location of the elevator car 41 is within the boarding section of the user who registered the specific call.

[0150] On the other hand, if the target elevator is assigned and no destination floor call indicating flag information 2 is registered (NO in S103), that is, if the floor on which the elevator car 41 of the target elevator is located is not included in the boarding section of the user who registered the specific call, the process proceeds to S104. The determination unit 116A determines whether or not a first image that matches the face included in the second image is registered (S104).

[0151] If no first image matches the face in the second image (NO in S104), the determination unit 116A determines that the passenger whose face is in the second image is an unregistered passenger (S105), and increases the number of unregistered passengers in the target elevator car 41 stored in the passenger information 124 by 1. The determination unit 116A also outputs information indicating the determination result to the notification control unit 117A.

[0152] When the notification control unit 117A obtains a determination result indicating that a passenger is an unregistered passenger, it refers to the planned number of passengers information 123 and the passenger information 124 to identify the planned number of passengers for the target vehicle and the number of unregistered passengers in the car 41. The notification control unit 117A determines whether the number of unregistered passengers in the car 41 of the target vehicle is greater than the number of accompanying persons that are thought to be present in the car 41 of the target vehicle, i.e., the number of planned passengers associated with the target vehicle (S106).

[0153] If the number of unregistered passengers in the target elevator car 41 is less than or equal to the planned number (NO in S106), the notification control unit 117A terminates processing without issuing a notification. On the other hand, if the number of unregistered passengers in the target elevator car 41 is greater than the planned number (YES in S106), the notification control unit 117A controls the notification unit 43 to notify the unregistered passengers that their destination floor call is unregistered (S107).

[0154] <Specific examples of Hochi's judgments> The following explains a specific example of how the notification control unit 117A determines whether or not to issue a notification, using the state in Figure 12 where destination floor calls are registered as an example. In the example shown in Figure 12, two group calls are registered for Unit C: the first group call, which has a boarding range from the 1st to the 3rd floor and has 5 passengers, and the second group call, which has a boarding range from the 1st to the 5th floor and has 3 passengers.

[0155] The second floor is within the boarding area for both group calls. Therefore, if Unit C is stopped on the first floor, the planned number of passengers is 8. If the number of unregistered passengers is 8 or less, it is assumed that all unregistered passengers are companions of users who have registered for a group call, and therefore there is no need to notify these unregistered passengers. On the other hand, if the number of unregistered passengers is greater than 9, it is assumed that the 9th and subsequent unregistered passengers are not companions of users who have registered for a group call. In the above case, if the number of unregistered passengers is 8 or less, the notification control unit 117A does not issue a notification, and if the number of unregistered passengers is greater than 8, the notification control unit 117A issues a notification.

[0156] Furthermore, the 4th floor is within the boarding range for the 2nd group call, but outside the boarding range for the 1st group call. Therefore, if bus C is stopped on the 4th floor, the number of scheduled passengers is 3. In this case, if the number of unregistered passengers is 3 or less, the notification control unit 117A will not issue a notification, but if the number of unregistered passengers is greater than 4, the notification control unit 117A will issue a notification.

[0157] Furthermore, the 6th floor is outside the boarding area for both the 1st group and the 2nd group. Therefore, if bus C is stopped on the 6th floor, the number of scheduled passengers is 0. In this case, if the number of unregistered passengers is 0, the notification control unit 117A will not issue a notification. If the number of unregistered passengers is greater than 0, that is, if there is at least one unregistered passenger, the notification control unit 117A will issue a notification.

[0158] As described above, the destination floor registration system 100A can provide notifications as needed by comparing the number of planned passengers with the actual number of unregistered passengers in the elevator car 41.

[0159] [Variation] <Example 1> In each of the embodiments described above, the control unit 21 of the destination floor registration device 2 included the number of accompanying persons information in the call request in the case of a normal call, group call, or specific call, but it is not limited to this. The control unit 21 may include the number of persons information only when registering a group call, that is, when generating a call request after receiving the group button operation and the number of persons input operation. Also, the control unit 21 may not include the number of persons information when registering a normal call or a specific call, that is, when generating a call request without receiving the group button operation. The assignment unit 112 may assign the number of accompanying persons as 0 when the reception unit 111 receives a normal call or a specific call, that is, when the number of persons information is not included in the call request. Also, the registration unit 113 may not store the number of persons information in the call registration DB 121, 121A when the reception unit 111 receives a normal call or a specific call, that is, when the number of persons information is not included in the call request.

[0160] <Modification 2> In the embodiments described above, the reception unit 111 was described as being capable of receiving regular calls, group calls, and specific calls, but it is not limited to this configuration. For example, the reception unit 111 may not be able to receive group calls. In this case, the control unit 21 of the destination floor registration device 2 does not accept group button operations or number of people input operations, and all users who wish to use the elevator 4 each perform an input operation for calling their destination floor.

[0161] Furthermore, the reception unit 111 may refuse to accept specific calls. The control unit 21 or the reception unit 111 of the destination floor registration device 2 may reject the user's destination floor call if it is unable to acquire the user's first image. In this case, the control unit 21 of the destination floor registration device 2 may display a message on the display unit 23 indicating that the destination floor call could not be registered.

[0162] Furthermore, the reception unit 111 may not be able to accept group calls or specific calls. In this case, regardless of which floor the elevator car 41 stops on, an alert will be issued if an unregistered passenger boards or a registered passenger boards by mistake.

[0163] <Variation 3> In the embodiments described above, a configuration was described in which the notification control units 117 and 117A indirectly control the notification unit 43 via the elevator control device 3, but the configuration is not limited to this. For example, the group control devices 1 and 1A may be connected to the notification unit 43, and the notification control units 117 and 117A may directly control the notification unit 43.

[0164] <Modification 4> In the embodiments described above, the destination floor registration systems 100 and 100A controlled the elevator car 41 not to move if there was an unregistered passenger or a registered passenger assigned to a different elevator car inside the car. However, the destination floor registration systems 100 and 100A may close the doors and move the car 41 even if there is an unregistered passenger or a registered passenger assigned to a different elevator car inside the car. In this case, the notification control units 117 and 117A do not need to send a door-open extension instruction after notifying the unregistered passenger or the registered passenger assigned to a different elevator car of a message prompting them to disembark. As a result, the control unit 31 of the elevator control device 3 does not receive the door-open extension instruction, and therefore the elevator car 41 can be moved even if there is an unregistered passenger or a registered passenger assigned to a different elevator car inside the car.

[0165] Furthermore, the destination floor registration systems 100 and 100A may be configured to move car 41 even if there are unregistered passengers or registered passengers assigned to a different elevator car, provided that elevator 4 is not considered to be congested. For example, the notification control units 117 and 117A may be configured to send a message prompting passengers to disembark and then send a door-open extension instruction only during predetermined time periods. The predetermined time periods are set to be times when elevator 4 is expected to be congested. During times when elevator 4 is expected to be congested, car 41 may become full with only users who have registered their destination floor in advance and their companions. In this case, if someone who is not scheduled to use a particular elevator car boards car 41 during the above time period, car 41 may become full, and a situation may arise where people who are scheduled to use that elevator car cannot board car 41. On the other hand, during times other than the above time period, even if someone who is not scheduled to use a particular elevator car boards car 41, the possibility of a situation occurring where people who are scheduled to use that elevator car cannot board is considered to be relatively low.

[0166] According to the above configuration, if an unregistered passenger boards elevator 4 or a registered passenger boards elevator 4 by mistake during a time when elevator 4 is expected to be crowded, the movement of elevator car 41 will stop, while the movement of elevator car 41 will not stop at other times. This reduces the possibility of situations where users who have registered their destination floor during a given time are unable to use elevator 4, while also reducing the decrease in convenience caused by delays in the departure of elevator car 41 at other times.

[0167] Furthermore, the destination floor registration system 100 may be configured to move the elevator car 41 if there is room to accommodate unregistered passengers or registered passengers who have boarded by mistake. The notification control units 117 and 117A may be configured not to send a door opening extension instruction if, for a given elevator car, the number of passengers, including unregistered passengers or registered passengers who have boarded by mistake, is less than or equal to the capacity of the elevator car 41 of that elevator car.

[0168] For example, if the maximum number of passengers in car 41, which can accommodate 15 people, is 10, and there are unregistered passengers on board whose number of companions exceeds 1, the number of passengers will not exceed the capacity regardless of which floor the unregistered passengers board. In this case, the notification control units 117 and 117A do not need to send a door-open extension instruction after notifying the unregistered passenger to disembark, regardless of whether the unregistered passenger disembarks or not. According to the above configuration, if car 41 has room to accommodate an unregistered passenger or a registered passenger who has boarded by mistake, car 41 will move even if an unregistered passenger boards or a registered passenger boards by mistake. This reduces the decrease in convenience caused by delays in the departure of car 41.

[0169] <Modification 5> In the above-described Embodiment 1, the storage unit 12 of the group control device 1 may store the passenger information 124 described in Embodiment 2. The determination unit 116 may increase or decrease the number of unregistered passengers stored as passenger information 124, similar to the determination unit 116A in Embodiment 2. The notification control units 117 and 117A in Embodiments 1 and 2 may also notify the notification unit 43 of the number of unregistered passengers based on the passenger information 124. Furthermore, the notification control units 117 and 117A may measure the number of registered passengers who have boarded the wrong vehicle and notify the notification unit 43 of that number.

[0170] <Variation 6> In the above-described embodiment 2, the number of passengers was determined based on the number of people accompanying a group call, but it is not limited to this. For example, the determination unit 116A may determine the number of passengers by including the number of users who have registered a specific call in the number of passengers. Specifically, the number of passengers for a particular elevator may be the sum of the number of people accompanying a group call to which an elevator is assigned and whose boarding range includes the stopping floor of that elevator, and the number of users who have registered a specific call to which that elevator is assigned and whose boarding range includes the stopping floor of that elevator.

[0171] For example, let's consider a case where, in addition to the destination floor call shown in Figure 12, a specific call is registered where the 1st floor is the departure floor and the 2nd floor is the destination floor, and machine C is assigned a specific call. In this case, if machine C stops on the 1st floor and the direction of movement of machine C is upward, the flag information for the specific call assigned to machine C will be 2.

[0172] In this case, the determination unit 116A extracts two group calls where machine C is assigned and flag information is 1, and one specific call where machine C is assigned and flag information is 2. The determination unit 116A then identifies 9 as the number of planned participants, which is the sum of the number of accompanying persons in the group calls (8) plus the number of users who registered the specific call (1), and updates the number of planned participants information 123 for machine C.

[0173] As a result, even if a user who has registered a specific call is determined to be an unregistered passenger, if only those scheduled to use elevator 4 are on board, the number of unregistered passengers in car 41 will be less than or equal to the scheduled number, and therefore no notification will be issued.

[0174] [Examples of implementation using software] The functions of the destination floor registration systems 100 and 100A (hereinafter referred to as "the system") are programs that cause a computer to function as the system, and these programs can be realized by programs that cause a computer to function as each control block of the system (particularly each part included in the control units 11, 11A, and 31).

[0175] In this case, the system includes a computer having at least one control device (e.g., a processor) and at least one storage device (e.g., memory) as hardware for executing the program. By executing the program using this control device and storage device, the functions described in each of the embodiments are realized.

[0176] The above program may be recorded on one or more computer-readable recording media, not temporary ones. These recording media may or may not be provided by the system. In the latter case, the program may be supplied to the device via any wired or wireless transmission medium.

[0177] Furthermore, some or all of the functions of each of the above control blocks can also be realized by logic circuits. For example, an integrated circuit in which logic circuits functioning as each of the above control blocks are formed is also included in the scope of the present invention. In addition, it is also possible to realize the functions of each of the above control blocks by, for example, a quantum computer.

[0178] Furthermore, each process described in the above embodiments may be performed by AI (Artificial Intelligence). In this case, the AI ​​may operate on the control device described above, or it may operate on other devices (for example, an edge computer or a cloud server).

[0179] The present invention is not limited to the embodiments described above, and various modifications are possible within the scope of the claims. Embodiments obtained by appropriately combining the technical means disclosed in different embodiments are also included in the technical scope of the present invention.

[0180] 〔summary〕 A destination floor registration system according to Embodiment 1 of the present invention includes: a reception unit that receives destination floor calls from users of elevators; a registration unit that registers in a call registration database that stores information regarding the destination floor calls an assigned elevator unit assigned to a newly received destination floor call and a first image which is an image including the face of the user who made the destination floor call; an acquisition unit that acquires a second image which is an image including the face of a passenger riding in the elevator unit; a determination unit that determines whether the passenger included in the second image is a registered passenger who has already registered the destination floor call or an unregistered passenger who has not yet registered the destination floor call; and a notification control unit that controls notification to the passenger based on the determination result of the determination unit.

[0181] In the destination floor registration system according to aspect 2 of the present invention, in aspect 1, if the passenger included in the second image is not included in any of the first images registered in the call registration database, the determination unit may determine that the passenger is an unregistered passenger, and the notification control unit may notify that the unregistered passenger has not registered a destination floor call.

[0182] A destination floor registration system according to aspect 3 of the present invention, in aspect 2 above, comprises an elevator control unit that controls the operation of the elevator car, and if an unregistered passenger is inside the elevator car, the elevator control unit may not move the elevator car, and the notification control unit may notify the unregistered passenger of a message prompting them to disembark.

[0183] In the destination floor registration system according to aspect 4 of the present invention, in any of aspects 1 to 3 above, if the passenger included in the second image is included in any of the first images registered in the call registration database, the determination unit determines that the passenger is a registered passenger, and if the assigned elevator for the destination floor call made by the registered passenger is different from the elevator from which the second image of the registered passenger was acquired, the notification control unit may notify that the registered passenger is on the wrong elevator.

[0184] In the destination floor registration system according to aspect 5 of the present invention, in any of aspects 1 to 4 above, the reception unit is capable of receiving a group call which is a destination floor call that includes information indicating the number of people accompanying the user who is scheduled to use the elevator with the user, and when the reception unit receives the group call, the registration unit may register in the call registration database the assigned elevator number for the group call, the first image including the face of the user who made the group call, and the information indicating the number of people.

[0185] In the destination floor registration system according to aspect 6 of the present invention, in aspect 5 above, if the unit that acquired the second image is the unit assigned to the group call, the direction from the departure floor to the destination floor of the group call matches the direction of operation of the unit, and the floor on which the unit is stopped is included in the floors between the departure floor and the destination floor of the group call, then the determination unit does not need to determine whether the passenger is a registered passenger or an unregistered passenger.

[0186] In the destination floor registration system according to embodiment 7 of the present invention, in embodiment 5, the notification control unit does not have to make a notification if the number of unregistered passengers in the elevator car is less than or equal to the number of people indicated in the person information associated with the group call to which the elevator car is assigned, and the floor to which the elevator car is stopped is included in the floors between the departure floor and the destination floor of the group call.

[0187] In the destination floor registration system according to aspect 8 of the present invention, if the registration unit is unable to obtain the first image of the user, it may associate the assigned machine number for the destination floor call made by the user with information indicating that the first image could not be obtained, and register it as a specific call in the call registration database.

[0188] In the destination floor registration system according to aspect 9 of the present invention, in aspect 8, if the machine from which the second image was acquired is the machine assigned to the specific call, the direction from the departure floor to the destination floor of the specific call coincides with the operating direction of the machine, and the floor on which the machine is stopped is included in the floors between the departure floor and the destination floor of the specific call, then the determination unit does not need to determine whether the passenger is a registered passenger or an unregistered passenger.

[0189] A control method for a destination floor registration system according to aspect 10 of the present invention includes: a reception step of receiving a destination floor call from a user using the elevator; a registration step of registering in a call registration database that stores information about the destination floor call an assigned elevator unit assigned to the newly received destination floor call and a first image which is an image including the face of the user who made the destination floor call; an acquisition step of acquiring a second image which is an image including the face of a passenger who boards the elevator unit; a determination step of determining whether the passenger included in the second image is a registered passenger who has already registered the destination floor call or an unregistered passenger who has not yet registered the destination floor call; and a notification control step of controlling notification to the passenger based on the determination result in the determination step. [Explanation of symbols]

[0190] 100, 100A Destination Floor Registration System 111 Reception Department 121, 121A Call registration DB (Call registration database) 113 Registration Department 115 Acquisition Department 116, 116A Judgment section 117, 117A Notification Control Unit 31 Control Unit (Elevator Control Unit) 4 Elevators 41 baskets S11 Reception Step S18, S19 Registration Steps S61 Acquisition Steps S64, S65, S67 Judgment Step S66, S69, Notification control step

Claims

1. A reception area that accepts requests for destination floors from elevator users, A registration unit registers, in a call registration database that stores information regarding the destination floor call, the assigned unit, which is the unit assigned to the newly received destination floor call, and a first image, which is an image including the face of the user who made the destination floor call, in association with each other. An acquisition unit acquires a second image which is an image including the faces of passengers riding on the aforementioned vehicle, A determination unit that determines whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call, The system includes a notification control unit that controls notification to the passenger based on the determination result of the determination unit, Destination floor registration system.

2. If the passenger included in the second image is not included in any of the first images registered in the call registration database, The determination unit determines that the passenger is an unregistered passenger, The notification control unit notifies that the unregistered passenger has not registered the destination floor call. The destination floor registration system according to claim 1.

3. The elevator unit is equipped with an elevator control unit that controls the operation of the aforementioned unit, If the aforementioned unregistered passenger is inside the elevator car of the aforementioned aircraft, The elevator control unit does not move the elevator unit, The notification control unit notifies the unregistered passenger of a message prompting them to disembark. The destination floor registration system according to claim 2.

4. If the passenger included in the second image is included in any of the first images registered in the call registration database, The determination unit determines that the passenger is the registered passenger, If the assigned aircraft number for the destination floor call made by the registered passenger is different from the aircraft number from which the second image of the registered passenger was acquired, the notification control unit shall notify that the registered passenger is on the wrong aircraft number. The destination floor registration system according to claim 1.

5. The reception area is capable of receiving group calls for the destination floor where one or more companions along with the user are scheduled to use the elevator. When the reception unit receives the group call, the registration unit registers the assigned unit for the group call, the first image including the face of the user who made the group call, and the number of accompanying persons in the group into the call registration database. The destination floor registration system according to claim 1.

6. If the machine that acquired the second image is the machine assigned to the group call, and the direction from the departure floor to the destination floor of the group call coincides with the direction of operation of the machine, and the floor on which the machine is stopped is included in the floors between the departure floor and the destination floor of the group call, The determination unit does not determine whether the passenger is a registered passenger or an unregistered passenger. The destination floor registration system according to claim 5.

7. The notification control unit shall not issue a notification if the number of unregistered passengers in the elevator car is less than or equal to the number of people indicated in the passenger information associated with the group call to which the elevator is assigned, and the floor on which the elevator is stopped is included in the floors between the departure floor and the destination floor of the group call. The destination floor registration system according to claim 5.

8. If the registration unit fails to obtain the first image of the user, it associates the assigned machine number for the destination floor call made by the user with information indicating that the first image could not be obtained, and registers it as a specific call in the call registration database. The destination floor registration system according to claim 1.

9. If the machine from which the second image was taken is the machine assigned to the specific call, and the direction from the departure floor to the destination floor of the specific call coincides with the direction of operation of the machine, and the floor on which the machine is stopped is included in the floors between the departure floor and the destination floor of the specific call, The determination unit does not determine whether the passenger is a registered passenger or an unregistered passenger. The destination floor registration system according to claim 8.

10. A reception step for receiving requests for destination floors from elevator users, A registration step involves registering, in a call registration database that stores information regarding the destination floor call, the assigned unit, which is the unit assigned to the newly received destination floor call, and a first image, which is an image including the face of the user who made the destination floor call, in association with each other. The acquisition step involves acquiring a second image which is an image including the faces of passengers riding on the aforementioned aircraft, A determination step to determine whether the passenger included in the second image is a registered passenger who has registered the destination floor call, or an unregistered passenger who has not registered the destination floor call, Includes a notification control step that controls notification to the passenger based on the determination result in the determination step, A control method for the destination floor registration system.

Images