Dementia care support system

Abstract

To provide a dementia care support system that enables appropriate sharing of information about individuals receiving support for dementia among those involved in their care. [Solution] A dementia care support system 1 comprises a user selection unit 10 and a support management unit 20, the support management unit 20 comprising a question presentation unit 21, an answer input unit 22 and an evaluation unit 25, the answer input unit 22 having a function to select an answer to a question from a plurality of evaluation items associated with the question and each having an evaluation score, and the evaluation unit 25 having a function 26 to create dementia evaluation results and a function 27 to analyze the answers and create dementia evaluation results.

Description

Technical Field

[0001] The present invention relates to a dementia care support system. More specifically, it relates to a dementia care support system used in support services such as in-home care for dementia patients to be supported.

Background Art

[0002] For the purpose of supporting the life and so on of dementia patients to be supported, various services are provided. For example, there are visiting services that support patients to be supported while staying at home, and day-care services where patients to be supported visit facilities to receive support. However, dementia patients to be supported are not always in the same state, and their conditions vary daily. Therefore, the situations of patients to be supported felt by supporters (helpers, visiting nurses, etc.) differ depending on the day and content of the support. For this reason, there are often differences in the recognition of patients to be supported between family members who share daily life and supporters, and there are also often differences in the recognition of patients to be supported among supporters who contact the same patient to be supported. Doctors and care managers who have fewer opportunities to contact patients to be supported than supporters may also have a significantly different recognition of patients to be supported compared to between family members and supporters.

[0003] Patent Documents 1 and 2 disclose systems for sharing information between nurses who provide home visits and doctors, and for sharing information between supporters and care managers or between supporters in order to enable appropriate care for patients to be supported to be carried out quickly. However, as described above, dementia patients to be supported are not always in the same state and their conditions vary daily, so the situations of patients to be supported felt by supporters also differ. There are also differences in the impressions of patients to be supported between family members who share daily life with supporters and supporters. Therefore, it is important to match information and impressions regarding patients to be supported among supporters, family members who share life with supporters, etc. However, in the technologies of Patent Documents 1 and 2, sharing information with family members is not considered.

[0004] On the other hand, Patent Documents 3 and 4 disclose a system in which family members who are the primary providers of support, along with members such as doctors, relatives, care managers, and helpers related to the person receiving support, share medical information and information regarding the person receiving support's condition. Furthermore, Patent Document 4 discloses a system in which supporters register their observations of the person receiving support's condition as "tweets," and the words and other elements contained in these tweets are analyzed and statistically processed to determine and share the supporters' own condition. [Prior art documents] [Patent Documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2016-57717 [Patent Document 2] Japanese Patent Publication No. 2021-26565 [Patent Document 3] Japanese Patent Publication No. 2015-203959 [Patent Document 4] Patent No. 679934 [Overview of the project] [Problems that the invention aims to solve]

[0006] However, even with the technologies described in Patent Documents 3 and 4, the sharing of information regarding the condition of the person receiving support is insufficient, and currently, it is difficult to say that there are sufficient means to share information about the person receiving support among those involved in supporting that person.

[0007] Furthermore, in order to share information about the condition of those receiving support, it is necessary to record the information in a database and to appropriately access and update that record. To efficiently record and update such data, it is important to effectively utilize mobile devices such as smartphones and tablets. However, many caregivers are relatively elderly and may not be proficient in using mobile devices. As a result, even if an information sharing system using mobile devices is built, it may not be effectively used in the actual field, and there is a possibility that information about the condition of those receiving support will not be adequately shared.

[0008] In view of the above circumstances, the present invention aims to provide a dementia care support system that enables the appropriate sharing of information about persons receiving support for dementia among those involved in supporting such persons. [Means for solving the problem]

[0009] The dementia care support system of the present invention is a dementia care support system that supports a person receiving support and / or a supporter who supports the person receiving support, comprising: a user selection unit for selecting the person receiving support and / or the supporter who will receive support using the dementia care support system; and a support management unit having support functions for supporting the person receiving support and / or the supporter, wherein the support management unit comprises: a question presentation unit for presenting questions to the person receiving support and / or the supporter; an answer input unit for inputting answers to the questions; and an evaluation unit for creating a dementia evaluation result for the person receiving support based on the answers to the questions input from the answer input unit, wherein the answer input unit has a function for selecting answers to the questions from a plurality of evaluation items associated with the questions, each of which has an evaluation score set, and the evaluation unit has a function for creating the dementia evaluation result based on the scores set for the selected evaluation items and / or a plurality of evaluation items associated with each question, and / or a function for creating the dementia evaluation result by analyzing the answers to the questions. It is characterized by the following: [Effects of the Invention]

[0010] According to the present invention, the status of the person receiving support can be appropriately shared among supporters. Moreover, by checking the dementia assessment results created by the evaluation unit, the person receiving support can more easily understand the status of the person receiving support. [Brief explanation of the drawing]

[0011] [Figure 1] This is a schematic block diagram of the dementia care support system 1 of this embodiment. [Figure 2] This is a diagram showing the configuration of the dementia care support system 1 of this embodiment. [Figure 3] This is a diagram showing an example of a list of questions. [Figure 4] This is a general overview of how to use the dementia care support system 1 of this embodiment before starting support. [Figure 5] This is a general flowchart of how to provide support using the dementia care support system 1 of this embodiment, with the addition of external supporters. [Figure 6] This figure shows an example of a radar chart for an evaluation graph. [Figure 7] This figure shows an example of graphic evaluation by the dementia care support system 1 of this embodiment. [Figure 8] This is an illustrative diagram showing how the dementia care support system 1 of this embodiment is used. [Figure 9] This is another illustrative diagram showing how the dementia care support system 1 of this embodiment is used. [Figure 10] This is a general flowchart for conducting an external evaluation. [Figure 11] This is a schematic block diagram of the equipment used for home care support with the dementia care support system 1 of this embodiment. [Figure 12] This is a schematic flowchart illustrating the use of the dementia care support system 1 of this embodiment for home-based care. [Figure 13] This is a schematic block diagram of the equipment used for day care support with the dementia care support system 1 of this embodiment. [Figure 14]This is a schematic flowchart when the dementia care support system 1 of this embodiment is used for domiciliary support.

Mode for Carrying Out the Invention

[0012] The dementia care support system of this embodiment is a system used to realize appropriate support for the supported person with dementia. It is not only a system that can appropriately share information related to the supported person among people related to the supported person not only after the supported person becomes a public support target, but also before becoming a public support target.

[0013] In this specification, the supported person is a person suspected of having dementia or diagnosed with dementia, etc., but a person with other mental diseases can also be included in the supported person supported by the dementia care support system of this embodiment. Also, in this specification, the supporter is a person who supports or is involved with the supported person. For example, the family and relatives of the supported person, helpers, care managers, doctors, nurses, etc. correspond to the supporters.

[0014] The dementia care support system of this embodiment includes both the case where it is provided through the Internet like a WEB application, etc., and the case where it is installed and used on devices such as a PC. However, in terms of sharing information among multiple supporters, the form provided through the Internet is desirable. Hereinafter, as shown in FIG. 2, the case where the dementia care support system of this embodiment is used by using a terminal T connected to a server S via the Internet W will be described. The terminal T is a general computer, tablet terminal, smartphone, etc. installed in a facility such as a business operator, etc., but any terminal can be used as long as it has a function of connecting to the server S and executing an application supplied from the dementia care support system installed on the server S.

[0015] In the following, unless otherwise specified, when questions or images are displayed by each function, it means that the questions or images are displayed on the screen of terminal T. Furthermore, inputting information in response to questions includes various methods such as touching the screen of terminal T, using devices connected to terminal T (e.g., a mouse or keyboard), and voice input.

[0016] <Image of a dementia care support system> First, before describing in detail the dementia care support system of the present invention, we will explain the support environment for the person being supported that the dementia care support system of the present invention creates.

[0017] As shown in Figures 8 and 9, the dementia care support system of the present invention (hereinafter referred to as "this system") is designed to appropriately share information about the person receiving support, such as an elderly person with dementia, with various people involved in the support process, such as family members and other caregivers (hereinafter referred to as "external caregivers"), thereby maintaining the social life of the person receiving support. Specifically, this system first allows family members and other close caregivers to input their perception of the person receiving support, thereby creating information (dementia assessment results such as information sharing sheets) that can be provided to others as a result of a somewhat objective analysis. Therefore, family members and other close caregivers can present external caregivers with objective information about the person receiving support by using the dementia assessment results. This allows external caregivers to obtain information about the person receiving support that they could not grasp simply by interacting with the person, deepening their understanding of the person receiving support and enabling them to provide appropriate support to the person receiving support. Furthermore, this system is designed to share information not only with generalized data but also with individual support recipients. This allows external supporters to understand the support recipient's personality and provide support in a manner similar to that of a close supporter, thereby improving the support recipient's satisfaction with the assistance. For example, when a support recipient is hospitalized, hospital nurses interact with them for a limited time and to provide necessary treatment. However, without detailed information about the support recipient's daily life, they may not be able to understand the support recipient's behavior. However, by checking the results of the dementia assessment, the support recipient's behavior can be easily understood, making it easier to create a less stressful environment for both the nurse and the support recipient. In addition, close supporters can share information about the support recipient more deeply with external supporters, allowing external supporters to alleviate the mental burden on close supporters, thus reducing the mental burden on close supporters in providing support to the support recipient. As described above, by using this system, it is possible to provide an environment in which appropriate support can be provided to those receiving support, as well as to reduce the burden on local support providers and enhance the support provided by external support providers.

[0018] <Dementia care support system 1 of this embodiment> The dementia care support system 1 of this embodiment will be described below with reference to the drawings. As shown in Figure 1, the dementia care support system 1 of this embodiment comprises a memory unit 10, a user selection unit 15, and a support management unit 20. The support management unit 20 has various support functions that the dementia care support system 1 can use when the person being supported or the supporter selected by the user selection unit 15 is selected. The support management unit 20 comprises a question presentation unit 30, an answer input unit 40, an evaluation unit 50, an information display unit 60, and a registration unit 70.

[0019] The information display unit 60 has the function of displaying images, input screens, etc., on the terminal T's display, etc., in response to requests from various support functions. If each function has the function of displaying various images on the terminal T's display, etc., the information display unit 60 does not necessarily have to be provided. Furthermore, when the availability of the support management unit 20 is determined by the dispatched support worker mobile terminal system 200 or the support facility terminal system 250, which are installed on terminal T, the dementia care support system 1 of this embodiment is provided with a user authentication unit 80 that determines whether or not the unit can be used.

[0020] <Registration Section 70> The registration unit 70 has the function of registering supporters and those receiving support using the dementia care support system 1 of this embodiment (hereinafter sometimes simply referred to as "system 1"). This registration unit 70 has a first registration function 71. This first registration function 71 is the function by which a supporter using the dementia care support system 1 registers with the dementia care support system 1 for the first time. The first registration function 71 is the function by which a supporter using the dementia care support system 1 for the first time (hereinafter referred to as "first supporter") registers as the first supporter. When the first supporter accesses the dementia care support system 1 from terminal T, this first registration function 71 has the function of displaying a supporter registration screen on terminal T for registering the first supporter's information. It also has the function of storing the first supporter's information entered using the displayed supporter registration screen in the storage unit 10. The supporter registration screen has input fields for registering the first supporter's information (for example, name, mobile phone number, etc., hereinafter sometimes referred to as supporter information), and by entering predetermined information in these input fields, the first supporter's information is stored in the storage unit 10 by the first registration function 71.

[0021] Furthermore, once the supporter information is stored in the storage unit 10, the first registration function 71 has the function of displaying a support recipient registration screen on the terminal T for inputting a support recipient to be registered in association with the first supporter. It also has the function of storing the information of the first supporter entered using the displayed support recipient registration screen in the storage unit 10. This support recipient registration screen has, for example, an input field for registering information (for example, name, etc., hereinafter sometimes referred to as support recipient information) of a support recipient whom the first supporter is supporting (or whose status they want to understand), and by entering predetermined information in this input field, the support recipient information is stored in the storage unit 10 by the first registration function 71. Moreover, the first registration function 71 also has the function of storing the support recipient information in the storage unit 10 in association with the supporter information.

[0022] Furthermore, the registration unit 70 has a second registration function 72 that allows for the additional registration of multiple supporters and supported persons in association with already registered supported persons and primary supporters. Specifically, when a family member is the primary supporter, it has the function to add other family members as additional supporters in association with the primary supporter or supported person, or when a supported person becomes in need of care or support, it has the function to add external supporters such as care managers and care helpers as additional supporters in association with the primary supporter or supported person. It also has the function to add family members other than those already registered as supported persons as additional supported persons in association with the primary supporter or supported person. This second registration function 72 can be used when the primary supporter registered by the first registration function 71 connects to the dementia care support system 1. In other words, the primary supporter can register additional supporters and additional supported persons using the second registration function 72. To put it another way, the primary supporter can manage the registration of additional supporters and additional supported persons. If multiple supporters and supported individuals are registered, a list is created linking the primary supporter, supported individual, additional supported individual, and additional supporter. For example, a list of supported individuals linking the primary supporter with the supported individual and additional supported individuals, and a list of supporters linking the supported individual with the primary supporter and additional supporter, are created. Furthermore, if a list of supported individuals and a list of supporters are created, those common to both lists—that is, the supporters and supported individuals listed on each list—are linked to one another. In this case, a related list linking supporters and supported individuals to each other may be formed.

[0023] While having the primary supporter manage the registration of additional supporters and additional support recipients ensures the secure management of support recipient information, it also increases the burden on the primary supporter. Primary supporters are typically family members who have daily lives and jobs to manage in addition to supporting the support recipient, and are often unfamiliar with such management, thus increasing the burden on the primary supporter. Therefore, the second registration function 72 may have a function that allows the primary supporter to set the authority to manage the registration of additional supporters and additional support recipients. For example, the second registration function 72 may have an administrator setting function, which can be used to set an administrator (delegated administrator) to manage the registration of additional supporters and additional support recipients. If such a function is provided, a function that notifies the primary supporter via email or SNS when the delegated administrator registers additional supporters or additional support recipients can be provided to prevent unauthorized use of the system by the delegated administrator.

[0024] It should be noted that the explanation above assumes that the primary support provider is primarily a family member or relative of the person receiving support. However, the primary support provider does not necessarily have to be a family member or relative of the person receiving support. An external support provider who receives a consultation from the family member or relative of the person receiving support may become the primary support provider, or a nursing home or hospital may become the primary support provider.

[0025] Furthermore, the registration unit 70 may have a function to restrict the primary supporter, additional supporters, and delegated administrators from viewing or changing registered information. For example, the primary supporter may be able to change all information, but additional supporters and delegated administrators may be prevented from changing certain information. In addition, for answers to questions such as those described later, the system may have a function to prevent even the primary supporter from changing them, or to require approval from multiple people, such as the primary supporter, the user who entered the information, and other third parties, before they can be changed.

[0026] Furthermore, when registering a person receiving support, the primary supporter is assumed to be a family member or relative of the person receiving support, as explained above. However, the primary supporter does not necessarily have to be a family member or relative of the person receiving support. An external supporter who receives a consultation from the family member or relative of the person receiving support may become the primary supporter, or a nursing home or hospital may become the primary supporter.

[0027] <Storage section 10> The memory unit 10 stores the information entered by the registration unit 70 described above. For example, the memory unit 10 stores information about the first supporter and the person being supported entered by the first registration function 71, as well as information about additional supporters and additional persons being supported, and information about the delegated administrator entered by the second registration function 72. In addition, the memory unit 10 has the function of providing the necessary stored information to each function or modifying and adding information in response to requests from each function of the dementia care support system 1.

[0028] <Question Information> The memory unit 10 stores question information to be presented to caregivers and those receiving care who use the dementia care support system 1 of this embodiment. In other words, the memory unit 10 stores question information, including various questions to be presented to caregivers and those receiving care in response to requests from the question presentation unit 30 in order to understand the condition of the person receiving care.

[0029] <Questions for support recipients> The questions stored in the memory unit 10 include questions to be presented to the person receiving support (hereinafter sometimes referred to as "questions for the person receiving support").

[0030] Questions for those receiving support have multiple categories. The categories are not particularly limited, but examples include a memory category to check the support recipient's memory function, an orientation category to check the support recipient's orientation, and a conversation category to check whether the support recipient can converse appropriately with others. Other examples include an interpersonal consideration category to check the support recipient's consideration for others, a safety confirmation category to check the support recipient's attention to safety, and a safety confirmation category to check whether they can appropriately grasp other daily matters not mentioned above.

[0031] Furthermore, each category has multiple question lists (see Figure 3). Each question list consists of questions for the person being supported, multiple evaluation items associated with the questions, and evaluation points assigned to each evaluation item. Specifically, the question list includes evaluation items that assess the content of the person being supported's answers to the questions on a multi-level scale, and each evaluation item has a point value assigned to it.

[0032] Furthermore, each category of questions for those receiving support may include not only general questions that are the same for all recipients, but also specific questions tailored to each recipient. For example, questions about the recipient's preferences (hobbies, interests, daily activities, etc.) as known by their family or other relevant parties (specific questions) may be included. These specific questions may be included in each category if they are highly relevant to that category, or a separate personality category may be created to confirm the recipient's character, and specific questions may be registered in that category. It is desirable that the registration unit 70 be equipped with a question registration unit 73 so that the primary caregiver, additional caregivers, etc., can register specific questions as needed. When each category has specific questions, it is desirable that the caregiver who registered the specific question and the recipient to whom the specific question was set are linked and stored in memory. In other words, even if the same category is selected, if a caregiver or recipient who is not associated with a specific question uses the dementia care support system 1 of this embodiment, the specific question may not be selectable (not displayed).

[0033] <Questions for supporters> The questions stored in the memory unit 10 include questions presented to the supporter assisting the person receiving support (hereinafter sometimes referred to as "supporter questions").

[0034] The supporter's questions also have multiple categories. The categories are not particularly limited, but examples include a living conditions category to check the daily living conditions of the person being supported, and a supporter's perspective category to check the changes the supporter perceives in the person being supported.

[0035] Furthermore, each category has multiple question lists (see Figure 3). Each question list consists of questions for the supporter, multiple evaluation items associated with the questions, and evaluation points assigned to each evaluation item. Specifically, the question list includes evaluation items that assess the condition of the person being supported on a multi-level scale based on the supporter's answers to the questions, and each evaluation item has a corresponding score.

[0036] Furthermore, each category of questions for supporters may include not only general questions that are the same for all supporters, but also specific questions tailored to each supporter. In this case as well, even if the same category is selected, if a supporter who is not associated with a specific question uses the dementia care support system 1 of this embodiment, the specific question may not be selectable (not displayed). <Answer information>

[0037] The storage unit 10 has the function of storing the support recipient's response information and the supporter's response information supplied from the response information recording function 41 of the response input unit 40. In the storage unit 10, the support recipient's response information and the supporter's response information are stored in association with the support recipient and the supporter.

[0038] Furthermore, the memory unit 10 has the function of supplying stored questions for the person being supported and questions for the supporter to the question presentation unit 30 in response to a command from the question presentation unit 30.

[0039] Furthermore, the memory unit 10 has the function of providing the evaluation unit 50 with information on the support recipient's responses and the supporter's responses, and of storing the dementia assessment results created by the evaluation unit 50, based on instructions from the evaluation unit 50. In the memory unit 10, the dementia assessment results are stored in association with the list of support recipients.

[0040] Furthermore, the memory unit 10 also has the function of supplying the above-mentioned information and dementia assessment results to the information display unit 60 in response to commands from the information display unit 60.

[0041] <User Selection Section 15> The user selection unit 15 has a support recipient selection function 16 for selecting a support recipient whose cognitive function is to be evaluated by the dementia care support system 1 of this embodiment. This support recipient selection function 16 has a display function 16a that displays registered support recipient information based on a list of support recipients stored in the memory unit 10. For example, the display function 16a has a function to display information such as the support recipient's name and age. The support recipient selection function 16 also has an input function 16b for selecting and inputting support recipients whose cognitive function is to be evaluated from the displayed support recipients. This input function 16b also has a function to provide support recipient information about the selected support recipient to the question presentation unit 30 and the answer input unit 40. For example, if multiple support recipient names are displayed by the display function 16a, touching the name of a displayed support recipient will cause the input function 16b to select the support recipient whose name was touched, and support recipient information about the selected support recipient will be provided to the question presentation unit 30 and the answer input unit 40. Furthermore, if the support recipient information is provided from the question presentation unit 30 to the answer input unit 40, the input function 16b of the user selection unit 15 does not necessarily have to provide the support recipient information to the answer input unit 40.

[0042] The user selection unit 15 has a supporter selection function 17 that selects a supporter to use the dementia care support system 1 of this embodiment to support the person being supported. This supporter selection function 17 has a supporter display function 17a that displays registered supporter information based on the supporter list stored in the memory unit 10. For example, the supporter display function 17a has a function to display information such as the supporter's name and attributes (affiliation, etc.). The supporter selection function 17 also has a supporter input function 17b that allows the user to select and input a supporter to use the system 1 from the displayed supporters. This supporter input function 17b also has a function to provide supporter information about the selected supporter to the question presentation unit 30 and the answer input unit 40. For example, if multiple supporter names are displayed by the supporter display function 17a, touching the name of a displayed supporter will allow the input function to select the supporter whose name was touched, and the person being supported information about the selected supporter will be provided to the question presentation unit 30 and the answer input unit 40.

[0043] In the user selection unit 15, normally, after a supporter using System 1 selects a supporter using the supporter selection function 17, only the information of the person being supported linked to the supporter is extracted and displayed from the person being supported list, and the person being supported is selected using the person being supported selection function 16. Alternatively, the person being supported may be selected using the person being supported selection function 16, and only the information of the supporter linked to the person being supported is extracted and displayed from the supporter list, and the supporter may be selected using the supporter selection function 17.

[0044] Furthermore, the user selection unit 15 does not necessarily have to have a supporter selection function 17. For example, if only one supporter is allowed to use System 1, the supporter selection function 17 is not required. Also, if the supporter who accesses System 1 logs in using an ID and password, and only the logged-in supporter can use the system after logging in, the supporter selection function 17 is not required.

[0045] <Question presentation part 30> The question presentation unit 30 has a question selection function 31 that selects questions to be answered by the person being supported from among the questions for the person being supported stored in the memory unit 10, based on the information of the person being supported that has been selected from the person being supported selection function 16 of the user selection unit 15. For example, the question selection function 31 has the function of selecting all or some categories from among several categories, and also the function of selecting multiple question lists from the question lists included in each selected category.

[0046] Furthermore, the question presentation unit 30 has a question display function 32 that displays the questions selected by the question selection function 31 simultaneously or in order. If the answer input unit 40 has a function to display questions, the question presentation unit 30 may have a question provision function that provides information about the selected questions to the answer input unit 40 instead of the question display function 32. Also, as described above, if the question presentation unit 30 has a question provision function, the question provision function may have a function that provides information about the selected person being supported to the answer input unit 40.

[0047] Furthermore, the question presentation unit 30 may have a function to change the questions selected each time the same person using System 1 is used, or to change them based on the dementia assessment results described later. For example, if the same caregiver supports the person being supported each time, the system may have a function to change the questions presented or the order in which the questions are asked, even if they belong to the same category, depending on the date and time of the questioning or the timing. Also, if multiple caregivers take turns supporting the same person being supported, the system may have a function to have different caregivers ask the same question from the same category, or to change the questions for each caregiver.

[0048] <Answer Input Section 40> The response input unit 40 has an evaluation item selection function 41 that inputs question-answer information, which is information about the responses of the person being supported and the supporter to the questions selected by the question presentation unit 30. Specifically, the evaluation item selection function 41 has the function of allowing the supporter to ask questions to the person being supported who is included in the question list. When the supporter hears the person being supported's answer and selects an evaluation item appropriate to that answer, the evaluation item selection function 41 has the function of forming question-answer information that links the question list with the evaluation points set for the selected evaluation item, and supplying this question-answer information to the response information recording function 42.

[0049] The evaluation item selection function 41 may also form question-answer information after answers have been selected for all question lists selected in all categories, and then supply the formed question-answer information to the answer information recording function 42. Alternatively, once answers have been selected for all question lists selected in each category, the function may form category-specific question-answer information and supply the category-specific question-answer information to the answer information recording function 42. Alternatively, question-answer information may be formed for each category, but all question-answer information may be supplied to the answer information recording function 42 only after question-answer information for all selected categories has been formed. Of course, question-answer information may also be formed for each question list and supplied sequentially to the answer information recording function 42, or a certain amount of question-answer information may be supplied to the answer information recording function 42 all at once.

[0050] Furthermore, the evaluation item selection function 41 of the answer input unit 40 may have a function to store the time the question was presented and / or the time the answer to the question was entered in the question answer information.

[0051] Furthermore, the response input unit 40 may have a function to allow the supporter to input information about the person being supported, such as their condition, impression, and daily life, and to store this information in the person being supported's information. For example, the supporter may store information about the person being supported's daily activities, personality, and habits in the supporter's information.

[0052] <Evaluation Section 50> The evaluation unit 50 has the function of creating a dementia assessment result for a person receiving support based on the support recipient's response information stored in the memory unit 10. The support recipient's response information includes question answer information, and the evaluation unit 50 has the function of creating a dementia assessment result for a person receiving support based on this question answer information. Specifically, it has the function of creating a dementia assessment result for a person receiving support based on the evaluation scores of the question list included in the question answer information. For example, for all selected categories, it calculates the average score (or total score) of the evaluation scores associated with the question list for each category. Then, it creates an evaluation graph by plotting the average score of the evaluation scores for all categories on a radar chart (see Figure 6). As a result, the status of the person receiving support who answered can be checked on the radar chart, allowing supporters who do not have direct contact with the person receiving support to appropriately understand the person's situation. The evaluation unit 50 also has the function of storing the average score of the evaluation unit 50's calculations as a dementia assessment result in the memory unit 10.

[0053] Similarly, the evaluation unit 50 has an evaluation result creation function 51 that creates a dementia evaluation result for the person being supported by the supporter based on the supporter response information stored in the memory unit 10. The supporter response information includes question answer information, and the evaluation result creation function 51 creates a dementia evaluation result for the person being supported by the supporter based on this question answer information. Specifically, the evaluation result creation function 51 has the function of creating a dementia evaluation result for the person being supported based on the evaluation scores of the question list included in the question answer information. For example, for all selected categories, it calculates the average score (or total score) of the evaluation scores associated with the question list for each category. Then, it creates an evaluation graph that plots the average score of the evaluation scores for all categories on a radar chart (see Figure 6). As a result, the supporter who answered can check the status of the person being supported on the radar chart, so the situation of the person being supported can be appropriately presented to supporters who do not have direct contact with the person being supported, and the supporters who are presented with the information can also appropriately understand the status of the person being supported. In addition, the evaluation unit 50 has a function to store the average score of the evaluation scores calculated by the evaluation unit 50 as a dementia evaluation result in the memory unit 10.

[0054] The evaluation unit 50 may also have a re-creation function 52 that reads information stored in the memory unit 10 from the memory unit 10 and creates a dementia evaluation result. For example, the re-creation function 52 may be configured to create an average dementia evaluation result for a specified period. For example, when a specified period is specified, the re-creation function 52 may search for the time when the questions included in the support recipient's response information and the supporter's response information were presented and / or the time when the answers to the questions were entered, and create the dementia evaluation result based on the evaluation score for the specified period. This makes it possible to understand the support recipient's normal state by removing the results from when their cognitive function is temporarily impaired due to factors such as their physical condition.

[0055] <Information display section 60> The information display unit 60 has the function of selecting and displaying information contained in the supporter information, supported person information, supporter list, supported person list, supporter response information, supported person response information, etc., stored in the memory unit 10. The information display unit 60 also has the function of selecting and displaying dementia assessment results calculated by the assessment unit 50. For example, it has the function of selecting a supported person and displaying the dementia assessment results for the selected supported person. The information display unit 60 may also have the function of specifying a predetermined period and displaying the dementia assessment results conducted during that period side by side or overlaid on top of each other. Providing such a function makes it easy to grasp changes in the cognitive function of supported persons over a predetermined period.

[0056] <How to use the dementia care support system 1 of this embodiment> Since the dementia care support system 1 of this embodiment has the configuration described above, it can be used as follows.

[0057] <Use by family members or other supporters> As shown in Figure 4, when a caregiver, such as a family member, feels uneasy about the condition of a person receiving support, even if the person has not been diagnosed with dementia, they can register the person in question with the dementia care support system 1 of this embodiment and use the dementia care support system 1. Registration involves accessing the dementia care support system 1 of this embodiment from terminal T, and using the first registration function 71 of the registration unit 70 to register the caregiver, such as a family member, as the primary caregiver, and then registering the person receiving support in association with the primary caregiver. Once this is done, the system 1 can be used.

[0058] When System 1 becomes available, the supporter first selects themselves from the supporter list displayed by the user selection unit 15, and then, from the list of people to be supported that is displayed, they select the person to be supported.

[0059] When a person to be supported is selected, the question presentation unit 30 selects and displays questions appropriate for that person. When using System 1 for the first time, default questions are selected. In the default questions, for example, a list of standard questions is selected for all categories. When the list of selected questions is displayed, the supporter asks the person to ask the questions included in the question list and selects evaluation items from the question list that are close to the evaluation of the person's answers.

[0060] Once all questions have been answered, the evaluation unit 50 generates a dementia assessment result for the person being supported. The dementia assessment result is displayed as a radar chart, allowing the supporter to visually understand the person's condition. Furthermore, if a criteria chart indicating situations requiring diagnosis by a doctor or other professional is displayed alongside the dementia assessment result on the radar chart, the supporter can objectively assess the person's condition. In other words, if the results shown on the radar chart match the supporter's perception of the person being supported, the supporter can feel reassured that their judgment regarding the person being supported was appropriate. Conversely, if the results shown on the radar chart differ from the supporter's perception of the person being supported, the supporter can reconsider their judgment regarding the person being supported and rethink their approach to the person being supported.

[0061] <Use at the stage of applying for home care> If the dementia assessment results indicate that the person receiving support is not experiencing progression of dementia, the supporter observes the person's condition and monitors for any changes (see Figure 4). On the other hand, if System 1 is used regularly, the question presentation unit 30 of System 1 changes the questions it selects according to the person receiving support's situation. For example, to prevent the same question from being repeated, it changes the questions selected within a category or the order in which the selected questions are presented. In addition, if there are categories in the dementia assessment results where the results were poor in the previous use, the system increases the number of questions in those categories, or increases the number of questions in categories where the dementia assessment results have been deteriorating over time. As a result, the dementia assessment results are more likely to accurately reflect the person receiving support's current condition compared to the default questions.

[0062] Eventually, when the dementia assessment results show that the dementia is progressing (falling below the criteria chart mentioned above), caregivers will need to consult with the community comprehensive support center to determine whether the individual should be certified for home-based care. At this time, by presenting the radar chart of the dementia assessment results stored in the memory unit 10 of System 1 to the care managers and investigators at the community comprehensive support center, information about the person receiving support can be appropriately shared between the care managers / investigators and the caregivers (see Figure 4). Therefore, care managers and investigators will be able to provide appropriate advice to caregivers and consider appropriate support programs for the person receiving support.

[0063] Furthermore, when a patient seeks medical attention, presenting a radar chart or similar image of dementia assessment results stored in the memory unit 10 of System 1 allows the doctor to accurately understand not only the patient's current condition but also their daily circumstances, enabling them to make an accurate diagnosis of the patient's dementia status.

[0064] <Use during the home care stage> After a person receiving support receives a care needs assessment or a support needs assessment, external supporters other than family members will provide support to that person. In this case, as shown in Figure 5, in order to share information between family supporters and external supporters, the second registration function 72 of the registration unit 70 is used to associate the non-family supporters with the person receiving support and register them in System 1. In this case, the first supporter (hereinafter sometimes referred to as the internal supporter) uses the second registration function 72 of the registration unit 70 to register the external supporters in association with the person receiving support information. Then, the external supporter can use System 1 in the same way as the internal supporter to ask questions of the person receiving support and create dementia assessment results, and the information such as dementia assessment results created by the internal supporter and the external supporter separately asking questions of the person receiving support can be shared.

[0065] In this way, if internal and external support providers can share information on the answers to questions asked and the results of dementia assessments, they can compare how the person being supported interacts with others and how they interact with themselves. Moreover, the dementia assessment results allow both internal and external support providers to objectively understand the person's condition in situations in which they are not directly involved. This can unify the perceptions of the person being supported by both internal and external support providers, and deepen their understanding of the person being supported.

[0066] <For use during hospitalization, etc.> If a person receiving support is hospitalized due to illness or other reasons after receiving a care needs assessment or support needs assessment, doctors and nurses who are not dementia specialists will be the ones examining and caring for the person. In this case, the doctors and nurses are focused on treating the illness, not the symptoms of dementia, so they cannot closely observe the person's dementia condition, and it is difficult for them to interact with the person with the understanding that they have dementia.

[0067] However, if the radar chart of dementia assessment results stored in the memory unit 10 of System 1 is presented to doctors and nurses, they can quickly grasp the dementia status of the person receiving support. This allows them to pay attention to how to interact with the person receiving support during treatment, making treatment easier and reducing stress for the person receiving support. In particular, the supporter information of the person receiving support should include the person's daily activities, personality, and habits, and this information should be displayed to doctors and nurses using the information display unit 60. This allows doctors and nurses to easily understand what to pay attention to regarding the person receiving support's behavior, thus reducing the burden not only on the person receiving support during treatment but also on doctors and nurses.

[0068] <When conducting a cognitive function assessment of the person receiving support based on the supporter's responses> Normally, the person answering the questions is the person being supported. However, when a supporter answers the questions and evaluates the person being supported based on those answers (in the case of an external evaluation, see Figure 7 below), the dementia care support system 1 of this embodiment is provided with the following functions. In the following, the term "direct evaluation" refers to a situation where the person receiving support answers the above-mentioned questions and an evaluation of them is conducted based on those answers.

[0069] <Regarding memory unit 10> When an external evaluation is performed, the memory unit 10 also stores questions to be presented to the supporter (hereinafter sometimes referred to as supporter questions). The memory unit 10 is also provided with a function to store supporter response information supplied from the response information recording function 41 of the response input unit 40. In this case, the supporter response information is stored in the memory unit 10 in association with the list of people being supported and the list of supporters. Furthermore, the memory unit 10 is provided with a function to supply the stored supporter questions to the question presentation unit 30 upon command from the question presentation unit 30. In addition, the memory unit 10 is provided with a function to provide supporter response information to the evaluation unit 50 upon command from the evaluation unit 50, and to store the dementia evaluation results created by the evaluation unit 50 based on the supporter response information in association with the list of people being supported and the list of supporters upon command from the evaluation unit 50. The memory unit 10 is equipped with a function to supply information contained in supporter information, supported person information, supporter list, supported person list, supported person response information, dementia assessment results, etc., to the information display unit 60 in response to commands from the information display unit 60.

[0070] <Regarding User Selection Section 15> When an external evaluation is performed, the user selection unit 15 is provided with a respondent selection function 18. This respondent selection function 18 displays the supported persons and supporters selected by the supported person selection function 16 and the supporter selection function 17, and has the function of inputting the respondent to answer the question from among the selected supported persons and supporters. This respondent selection function 18 also has the function of providing information about the selected respondent to the question presentation unit 30 and the answer input unit 40. For example, the respondent selection function 18 displays the names of the supported persons and supporters selected by the supported person selection function 16 and the supporter selection function 17. When the name of the respondent to answer the question is touched from among the displayed names, the supported person or supporter whose name was touched is selected as the respondent, and information about the selected respondent (supported person information or supporter information) is provided to the question presentation unit 30 and the answer input unit 40 by the respondent selection function 18. Furthermore, if the question presentation unit 30 provides information about the respondent to the answer input unit 40, the respondent selection function 18 does not necessarily have to provide information about the respondent to the answer input unit 40.

[0071] <Regarding Question Section 30> The question presentation unit 30 has the function of selecting questions for the respondent to answer from the questions stored in the memory unit 10, just as it does when performing an external evaluation or a direct evaluation. In other words, the question presentation unit 30 has the function of selecting questions for the respondent to answer from the questions stored in the memory unit 10, based on the respondent selected by the respondent selection function 18. For example, if a person being supported is selected as the respondent, it becomes a direct evaluation, so questions for the person being supported are selected and displayed. Also, if a supporter is selected as the respondent, it becomes an external evaluation, so questions for the supporter stored in the memory unit 10 are selected and displayed.

[0072] The questions for supporters, like the questions for those being supported, have multiple categories and a list of questions within each category. The list of questions for supporters, like the list of questions for those being supported, consists of questions for the supporter, multiple evaluation items for each question, and evaluation points assigned to each evaluation item. The content of the questions for supporters concerns those being supported, and may be the same as the list of questions for those being supported, or it may be different from the questions in the list of questions for those being supported.

[0073] The questions for supporters may be prepared separately for internal and external supporters, or the questions for internal and external supporters may be the same. Furthermore, even for internal supporters, questions may be prepared separately depending on their attributes. For example, questions may be prepared separately depending on whether they are a cohabitant of the person being supported, or whether they are a sibling or child of the person being supported. Similarly, for external supporters, questions may be prepared separately depending on their attributes. For example, questions may be prepared separately depending on whether they are a visiting helper or care manager providing daily support, or whether they are a doctor.

[0074] The method by which the question presentation unit 30 determines the attributes of the supporter is not particularly limited. If the attributes are registered when the supporter is registered by the registration unit 70, the attributes are included in the supporter information, so when a respondent is selected, the question presentation unit 30 can determine the attributes from the respondent's supporter information. If the attributes are not registered when the supporter is registered by the registration unit 70, the user selection unit 15 can be configured to allow the respondent to select or input the attributes when selecting a respondent.

[0075] <Answer Input Section 40> The response input unit 40 functions substantially the same as when performing a direct evaluation, even when performing an external evaluation. Specifically, when performing an external evaluation, the response input unit 40 forms question-answer information that associates the question list with the evaluation points set for the selected evaluation items, based on the answers (selection of evaluation items) entered by the supporter based on their own perception of the questions using the evaluation item selection function 41. Furthermore, when the question-answer information is supplied from the evaluation item selection function 41 to the response information recording function 42, the response information recording function 42 forms supporter response information, which is data that associates the question-answer information with the supporter information of the supporter who answered the question and the person being supported associated with the supporter, and stores this supporter response information in the storage unit 10.

[0076] <Regarding the evaluation unit 50> The evaluation unit 50 functions substantially the same way when conducting an external evaluation as it does when conducting a direct evaluation. Specifically, the evaluation unit 50 functions substantially the same way when conducting an external evaluation, except that the data used is the supporter's response information when conducting a direct evaluation. Therefore, the evaluation unit 50 creates the dementia evaluation result of the supporter based on the supporter's response information stored in the memory unit 10.

[0077] As described above, by conducting cognitive function assessments of those receiving support based on the supporters' responses, supporters can objectively understand their own judgments and appropriately correct their perceptions of those receiving support. In particular, by comparing the evaluation graph formed based on the supporters' responses with the evaluation graph formed based on the those receiving support, it is possible to review whether there are any biases in the perception of those receiving support, or whether dementia is being suspected excessively. Furthermore, by comparing evaluation graphs formed based on the responses of different supporters, discrepancies and biases in perception among supporters can be reviewed, making it easier to create a common understanding of those receiving support.

[0078] <Regarding the evaluation unit 50> The evaluation unit 50 may have an attribute setting function to set the attributes of the respondents that will be used to create the evaluation graph. In other words, it may have a function to create an evaluation graph based on the response information of the subjects with the set attributes, according to the attribute setting function. Creating an evaluation graph based on attributes allows for a visual understanding of differences in perception regarding the status of the person being supported based on attributes, enabling supporters with different attributes to share information with each other and to have a more appropriate understanding of the person being supported.

[0079] Furthermore, the evaluation unit 50 may have a category setting function for selecting the category of questions that will be used to create the evaluation graph. Having such a function allows for the formation of an evaluation graph by removing noise from other information when it is necessary to precisely confirm a specific condition of the person being supported. This makes it possible to grasp the condition of the person being supported more accurately.

[0080] <Geometric evaluation> The questions stored in the memory unit 10 may include questions that require the subject to draw clock hands or three-dimensional shapes. In this case, the answer information input unit 40 is provided with a function to display a frame (see Figure 7) on the display unit 2 for the subject to draw clock hands or three-dimensional shapes, and a function to store the clock hands or three-dimensional shapes drawn in the frame as image information. In this case, the evaluation unit 50 is provided with a function to display the image information along with the evaluation graph when displaying the subject's evaluation. This allows doctors to check the image information together with the evaluation graph, making it easier for doctors and others to understand the subject's condition.

[0081] <Operating equipment> The dementia care support system 1 of this embodiment can be operated using the following equipment. With the following system, even caregivers who are not familiar with using the portable terminal T can efficiently operate the dementia care support system 1 of this embodiment. Furthermore, it becomes possible to appropriately manage the support provided by caregivers to those receiving care, and to enhance the support provided by caregivers to those receiving care.

[0082] <When used for home visit support> The dementia care support system 1 of this embodiment can be operated using the following equipment when the supporter is a dispatched supporter who is sent to the home of the person receiving support.

[0083] As shown in Figure 11, when using the dementia care support system 1 for home visits, the following equipment is provided: a terminal for the person being supported 101, a mobile terminal for the dispatched support worker 102, a management terminal 103, and a terminal for the dispatched care facility 104.

[0084] <Management terminal 103> First, the management terminal 103 is on which the dementia care support system 1 of this embodiment described above is installed, and in the example described above (see Figure 2), this corresponds to the server S. This management terminal 103 stores management information in which the recognition information of the dispatched support worker, the recognition information of the support worker, the identification information of the dispatched support worker's mobile terminal 102, and the usage status of the dispatched support worker's mobile terminal 102 are registered in an interconnected manner. For example, as will be described later, when the dispatched support worker's mobile terminal 102 is used by the dispatched support worker, the registered information is added or modified according to the usage status. In other words, the usage status of the dispatched support worker's mobile terminal 102 is managed by the management information.

[0085] <Terminal 104 for dispatched care facilities> Furthermore, the dispatched care facility terminal 104 is a terminal connected to the management terminal 103 via the internet or other means. This dispatched care facility terminal 104 is provided to the management terminal 103 to change management information by providing information stored in the dispatched support worker's mobile terminal 102, and to manage the use of the dispatched support worker's mobile terminal 102 based on the management information stored in the management terminal 103.

[0086] For example, suppose the dispatched support worker's mobile terminal 102 stores information about dispatched support workers who are permitted to use the mobile terminal 102. In this case, the dispatched care facility terminal 104 is equipped with a function that allows the dispatched support worker to input information about the dispatched support worker and the information about the mobile terminal 102 that the dispatched support worker intends to take with them when the dispatched support worker takes the mobile terminal 102 to visit a person being supported. If the inputted identification information of the dispatched support worker and the identification information of the mobile terminal 102 that the dispatched support worker intends to take with them match the contents of the management information recorded in the management terminal 103, the dispatched care facility terminal 104 is equipped with a function that makes the mobile terminal 102 usable and allows it to be taken out. In addition, the dispatched care facility terminal 104 is equipped with a function that stores information about the person being supported by the dispatched support worker when they take the mobile terminal 102 with them, in association with the dispatched support worker's recognition information. On the other hand, if the identification information of the dispatched support worker and the dispatched support worker's mobile terminal 102 that the dispatched support worker intends to take does not match the recorded information in the management information, the dispatched support worker's mobile terminal 102 will be disabled and its removal will be prohibited. This prevents the dispatched support worker from taking the wrong dispatched support worker's mobile terminal 102, and also allows the dispatched support worker to recognize their mistake if they have mistakenly visited the wrong person to provide support to.

[0087] Furthermore, when the dispatched support worker's mobile terminal 102 is made usable and permission is granted for it to be taken out, it is desirable that the dispatched care facility terminal 104 also has a function to store the date and time when permission was granted for the dispatched support worker's mobile terminal 102 to be taken out, and to transmit and store this information in the management information of the management terminal 103. Similarly, when the dispatched support worker's mobile terminal 102 is returned, it is desirable that the dispatched care facility terminal 104 has a function to store the date and time when it was returned, and to transmit and store this information in the management information of the management terminal 103.

[0088] Furthermore, if the management terminal 103 has the functions of the dispatched care facility terminal 104 described above, it is not necessarily required to provide the dispatched care facility terminal 104. However, providing the dispatched care facility terminal 104 reduces the possibility of information stored in the management terminal 103 being accidentally altered, and also makes it possible to compare the information stored in the dispatched care facility terminal 104 with the information stored in the management terminal 103, thereby enhancing the security of information management.

[0089] <Supportee terminal 101> The support recipient terminal 101 is a terminal installed in the home or other location where the support recipient resides. This support recipient terminal 101 stores the authentication information of the support recipient receiving home visit support. For example, authentication information such as the support recipient ID assigned to the support recipient when receiving home visit support and the model ID of the support recipient terminal 101 are stored in the support recipient terminal 101. The support recipient's authentication information only needs to be information used to authenticate that a supporter has visited the support recipient's home or other location, as described later, and information used to enable the use of the dementia care support system 1 if the visiting supporter is the designated supporter. Therefore, the support recipient's authentication information consists of only the minimum information necessary for the above authentication.

[0090] Furthermore, as described later, the supported person's terminal 101 has a function (short-range data communication function) that allows for short-range data communication (for example, over a distance of about 10 meters) with the dispatched supporter's mobile terminal 102. For example, it may have a function to transmit an authentication signal containing the supported person's authentication information, a function to communicate with the dispatched supporter's mobile terminal 102 in a state of mutual recognition, or it may be possible to use a device that can be paired with the dispatched supporter's mobile terminal 102 via Bluetooth® as the supported person's terminal 101. In the following, the term "pairing" may be used to refer not only to cases where Bluetooth® is used, but also to cases where the supported person's terminal 101 and the dispatched supporter's mobile terminal 102 are connected in a state of mutual recognition.

[0091] Furthermore, the supported terminal 101 may have a function to connect to the management terminal 103 via the internet. If it has this function, the management terminal 103 can manage the power on / off of the supported terminal 101 and the status of when the supported terminal 101 and the dispatched support worker's mobile terminal 102 become able to communicate (for example, the start time of communication and the end time of communication).

[0092] <Mobile terminal 102 for dispatched support staff> The dispatched support worker's mobile terminal 102 is a terminal used by the person receiving support when visiting the home or other location of the person receiving support to provide assistance. This dispatched support worker's mobile terminal 102 has a function that enables short-range data communication with the person receiving support's terminal 101 (short-range data communication function). For example, the dispatched support worker's mobile terminal 102 can be a device that can receive an authentication signal transmitted by the person receiving support's terminal 101, or a device that can be paired with the person receiving support's terminal 101 via Bluetooth® or the like.

[0093] Furthermore, the dispatched support worker's mobile terminal 102 is capable of communicating with the management terminal 103 via the internet and has the ability to perform each function of the dementia care support system 1 provided by the management terminal 103. In other words, the dispatched support worker's mobile terminal 102 corresponds to the device that functions as terminal T of the dementia care support system 1 described above.

[0094] The dispatched support worker's mobile terminal 102 has the dispatched support worker's mobile terminal system 200 installed on it. The dispatched support worker's mobile terminal system 200 has a comparison function 210 that determines whether the authentication signal transmitted by the supported person's terminal 101, which is paired with the dispatched support worker's mobile terminal 102, and the dispatched support worker's identification information meet predetermined conditions. Specifically, the dispatched support worker's identification information is stored in the dispatched support worker's mobile terminal 102 in association with the supported person's recognition information, and the authentication signal transmitted from the supported person's terminal 101 includes the supported person's authentication information. Therefore, the comparison function 210 has the function of comparing whether the supported person's recognition information stored in the dispatched support worker's mobile terminal 102 in association with the dispatched support worker's identification information and the supported person's authentication information included in the authentication signal meet predetermined conditions, in other words, whether the two match.

[0095] Furthermore, the dispatched support worker mobile terminal system 200 has a usage request function 220 that, when the comparison function 210 determines that the authentication signal and the identification information of the dispatched support worker meet predetermined conditions, sends a usage request signal to the management terminal 103 via the internet requesting the use of the support management unit 20. The usage request signal sent from this usage request function 220 is a signal that includes the identification information of the dispatched support worker mobile terminal 102, the authentication information of the person being supported stored in the dispatched support worker mobile terminal 102, and the authentication information of the person being supported included in the authentication signal transmitted from the person being supported terminal 101.

[0096] When a usage request signal is transmitted to the management terminal 103, the management terminal 103, upon receiving the usage request signal, supplies the usage request signal to the usage authentication unit 80 of the dementia care support system 1 of this embodiment. The usage authentication unit 80 determines whether it is appropriate for the dispatched supporter's mobile terminal 102, which transmitted the usage request signal, to use the support management unit 20 of the dementia care support system 1 of this embodiment. If it is determined that use is appropriate, a connection is established between the dispatched supporter's mobile terminal 102 and the support management unit 20 of the dementia care support system 1 on the management terminal 103, and the dispatched supporter's mobile terminal 102 becomes able to use the support management unit 20 of the dementia care support system 1 of this embodiment (in other words, it becomes possible to connect to the support management unit 20). Therefore, support from the support management unit 20 of the dementia care support system 1 can be initiated to the supporter and / or non-supporter through the dispatched supporter's mobile terminal 102. The decision on whether or not to allow use is made based on whether the identification information of the dispatched supporter's mobile terminal 102 included in the request signal, the authentication information of the person being supported stored in the dispatched supporter's mobile terminal 102, and the authentication information of the person being supported included in the authentication signal transmitted from the person being supported terminal 101 match the information stored in association with the management information.

[0097] <How to use> The method of using the dementia care support system 1, which is operated by a dispatched support worker using a dispatched support worker's mobile terminal 102 as described above, is explained below (see Figure 12).

[0098] 1) Preparation First, identification information for the person receiving support and the dispatched support worker (supporter) assigned to them are set. Once the identification information for the person receiving support and the dispatched support worker are set, the dispatched care facility terminal 104, installed at the dispatched care facility to which the dispatched support worker belongs, inputs the information of the person receiving support and the dispatched support worker (supporter) into the management information of the management terminal 103, and the identification information for the person receiving support and the dispatched support worker are linked and stored in the management information of the management terminal 103. In addition, once the identification information for the person receiving support is set, the identification information for the person receiving support is stored in the person receiving support terminal 101 installed at the person receiving support's home.

[0099] The identification information of the person receiving support may be the identification number assigned to each person during the first registration function 71, or it may be set separately. Similarly, the identification information of the dispatched supporter, that is, the identification information of the external supporter, may be the identification number assigned to each external supporter during the second registration function 72, or it may be set separately.

[0100] Next, a mobile terminal 102 for dispatched support staff, on which the mobile terminal system 200 is installed, is prepared, and the mobile terminal 102 to be used by the dispatched support staff is determined. At this time, the mobile terminal 102 stores the identification information of the dispatched support staff member who will be using the mobile terminal 102. In addition, the identification information of the mobile terminal 102 is stored in the management information of the management terminal 103, associated with the identification information of the dispatched support staff member who will be using the mobile terminal 102. As a result, in the management information of the management terminal 103, the identification information of the person being supported, the identification information of the dispatched support staff member in charge of the person being supported, and the identification information of the mobile terminal 102 are associated.

[0101] Once the mobile terminal 102 used by the dispatched support worker is configured, the mobile terminal 102 is paired with the support recipient terminal 101 installed in the home of the person the dispatched support worker is responsible for. In other words, when the support recipient terminal 101 and the mobile terminal 102 of the dispatched support worker are both powered on and approach each other within a predetermined distance, the mobile terminal 102 of the dispatched support worker is able to receive the authentication signal transmitted by the support recipient terminal 101.

[0102] Once pairing is complete, the supported user terminal 101 is installed in the supported user's home, and the supported user terminal 101 connects to the management terminal 103 via the internet. However, the supported user terminal 101 does not necessarily have to connect to the management terminal 103 via the internet.

[0103] 2) Use When providing home care support using the dementia care support system 1, first, before visiting the person being supported, that is, before the dispatched support worker takes out the dispatched support worker's mobile terminal 102, the dispatched care facility terminal 104 inputs the information of the dispatched support worker and the dispatched support worker's mobile terminal 102 that the dispatched support worker intends to take out. If the inputted identification information of the dispatched support worker and the dispatched support worker's mobile terminal 102 matches the contents of the management information recorded in the management terminal 103, the dispatched support worker's mobile terminal 102 is made usable and permission to take it out is granted. The dispatched care facility terminal 104 then stores the information of the person being supported by the dispatched support worker in the dispatched support worker's mobile terminal 102, associating it with the dispatched support worker's recognition information. In addition, the management information of the management terminal 103 records that the dispatched support worker's mobile terminal 102 has been taken out.

[0104] These tasks may be performed by the dispatched support worker providing home care, or they may be performed by the administrator (such as the administrator of the dispatched care facility) who manages the dispatched care facility terminal 104 and the dispatched support worker's mobile terminal 102. If the administrator performs the tasks, it becomes easier to prevent errors in inputting information about the person being supported by the dispatched support worker into the dispatched support worker's mobile terminal 102 using the dispatched care facility terminal 104, and also prevent errors in the dispatched support worker's mobile terminal 102 being used.

[0105] Once the setup of the dispatched support worker's mobile terminal 102 is complete, the dispatched support worker visits the home of the person being supported with the dispatched support worker's mobile terminal 102. Upon arriving at the home of the person being supported, if the person being supported's terminal 101 is powered on, the person being supported's terminal 101 and the dispatched support worker's mobile terminal 102 can communicate via recognition signals, and the authentication signal from the person being supported's terminal 101 is supplied to the dispatched support worker's mobile terminal 102. If the person being supported's terminal 101 is powered off, the dispatched support worker powers it on, and the person being supported's terminal 101 and the dispatched support worker's mobile terminal 102 can communicate via recognition signals, and the authentication signal from the person being supported's terminal 101 is supplied to the dispatched support worker's mobile terminal 102. Then, the comparison function 210 of the dispatched supporter mobile terminal system 200 installed on the dispatched supporter mobile terminal 102 determines whether the authentication signal and the dispatched supporter's identification information meet predetermined conditions. If the predetermined conditions are met, the usage request function 220 sends a usage request signal to the management terminal 103. The user signal sent to the management terminal 103 is then sent to the usage authentication unit 80, and if it is confirmed that the user signal meets predetermined conditions, a signal is sent to the dispatched supporter mobile terminal system 200 authorizing the use of the support management unit 20. Then, the dispatched supporter can provide support using the dementia care support system 1. Furthermore, if the dispatched supporter mobile terminal 102 is at a predetermined distance from the supported person's terminal 101, the dispatched supporter mobile terminal 102 can continue providing support using the dementia care support system 1. In other words, while the dispatched supporter is providing support at the supported person's home, they can continue providing support using the dementia care support system 1.

[0106] When the support provided by the dispatched support worker ends, the dispatched support worker turns off the power to the supported terminal 101. As a result, the dispatched support worker's mobile terminal 102 can no longer receive recognition signals from the supported terminal 101, and the transmission of usage request signals via the usage request function 220 from the dispatched support worker's mobile terminal 102 is stopped, thus discontinuing the use of the support management unit 20 by the dispatched support worker's mobile terminal system 200. Alternatively, if the power was on when the dispatched support worker arrived, the power to the supported terminal 101 remains on, and the dispatched support worker leaves the supported person's home. In this case as well, once the dispatched support worker's mobile terminal 102 moves a certain distance away from the supported terminal 101, it can no longer receive recognition signals from the supported terminal 101, and the transmission of usage request signals via the usage request function 220 from the dispatched support worker's mobile terminal 102 is stopped, thus discontinuing the use of the support management unit 20 by the dispatched support worker's mobile terminal system 200.

[0107] When the dispatched support worker returns to the care facility, they input that they have taken the dispatched support worker's mobile terminal 102 with them from the care facility's terminal 104. For example, they input the identification information of the dispatched support worker's mobile terminal 102 that they have taken with them. Then, the usage status of the dispatched support worker's mobile terminal 102 is transmitted from the care facility's terminal 104 to the management terminal 103, where it is compared and verified with the management information on the management terminal 103. In other words, the transmission status of usage request signals from the dispatched support worker's mobile terminal 102, its usage time, and the time the dispatched support worker's mobile terminal 102 was taken out are verified. If it is determined that the use of the dispatched support worker's mobile terminal 102 was appropriate, that is, if the time spent by the dispatched support worker providing support and the travel time related to that support is deemed appropriate, the return time of the dispatched support worker's mobile terminal 102 is registered in the management information on the management terminal 103, and the use of the dispatched support worker's mobile terminal 102 ends. If it is determined that the support provided by the dispatched support worker is inappropriate, this information is recorded in the management information of the management terminal 103, and the manager of the dispatched care facility is also provided with information indicating that the support is inappropriate.

[0108] With the above configuration, dispatched support staff can appropriately provide support using the dementia care support system 1. Furthermore, since the dementia care support system 1 can be used using the dispatched support staff's mobile terminal 102 simply by bringing it to the home of the person being supported, even dispatched support staff who are unfamiliar with operating terminal T can provide support using the dementia care support system 1.

[0109] Furthermore, it is desirable that the aforementioned usage request function 220 continuously supplies a usage request signal to the usage authentication unit 80 while the dispatched supporter's mobile terminal 102 is receiving authentication information of the person being supported supplied from the person being supported's terminal 101, and that the usage authentication unit 80 also ensures that the dispatched supporter's mobile terminal 102 can receive support from the support management unit 20 only while it is receiving the usage request signal. In addition, it is desirable that the dispatched supporter's mobile terminal 102 be unable to use the support management unit 20 if there is a signal failure for a certain period of time (for example, several minutes) or longer, that is, if the usage request signal is not transmitted from the usage request function 220 to the usage authentication unit 80. In this case, it is desirable that, upon receiving the usage request signal again, the usage authentication unit 80 determine whether it is appropriate for the dispatched supporter's mobile terminal 102, which sent the usage request signal, to use the support management unit 20 of the dementia care support system 1 of this embodiment. With the above configuration, once the dispatched support worker finishes providing support at the supported person's home and leaves the home, the dispatched support worker's mobile terminal 102 will no longer be able to obtain information about the supported person, thus preventing problems such as the leakage of information about the supported person. On the other hand, even if the communication status between the supported person's terminal 101 and the dispatched support worker's mobile terminal 102, or between the dispatched support worker's mobile terminal 102 and the management terminal 103, deteriorates temporarily, the dispatched support worker's mobile terminal 102 can continue to use the support management unit 20 or easily reuse it. Here, "constantly supplying a usage request signal to the usage authentication unit 80" means a situation in which, after the initial connection is established, a usage request signal is supplied from the usage request function 220 to the usage authentication unit 80 so as not to result in a signal failure state of a certain period of time (for example, several minutes) or longer. In other words, it also includes cases in which a usage request signal is supplied to the usage authentication unit 80 at regular time intervals.

[0110] Furthermore, to enhance security, the system may be configured so that the dispatched support worker enters an ID or other information after the user authentication unit 80 determines that use is appropriate before being able to use the user authentication unit 80. On the other hand, to facilitate the use of the user authentication unit 80 by dispatched support workers, the system may be configured so that the dispatched support worker can immediately use the user authentication unit 80 without entering an ID or other information once the user authentication unit 80 determines that use is appropriate. In the latter case, even dispatched support workers who are not familiar with using devices such as the dispatched support worker's mobile terminal 102 will be able to more easily receive support from the support management unit 20 of the dementia care support system 1 through the dispatched support worker's mobile terminal 102.

[0111] <When used for day care support> In the example described above, the equipment used when the dementia care support system 1 of this embodiment is used for dispatch support was explained. However, when used for day care support, the following equipment can be used for operation. Note that the content that is common to the equipment used for dispatch support will be omitted as appropriate.

[0112] As shown in Figure 13, when using the dementia care support system 1 for day care support, the equipment includes a terminal for the person being supported 101, a management terminal 103, and a terminal for the day care facility 105. In other words, the mobile terminal 102 used for dispatched support is not used.

[0113] <Management terminal 103> First, the management terminal 103 is the device on which the dementia care support system 1 of this embodiment described above is installed. In the example described above (see Figure 2), this corresponds to the server S. This management terminal 103 stores management information, in which the recognition information of the person receiving support and the information of the day care facility are registered in a mutually linked manner. For example, as will be described later, when a person receiving support uses the day care facility, the registered information is added or modified according to their usage status. In other words, the usage status of the day care facility by the person receiving support is managed by the management information.

[0114] <Supportee terminal 101> The support recipient terminal 101 is a terminal held by the support recipient receiving day care support. In other words, it is something that the support recipient carries with them (or is attached to their clothing, etc.) when they visit the day care facility. This support recipient terminal 101 stores the support recipient's authentication information. For example, authentication information such as the support recipient ID assigned to the support recipient when receiving day care support and the model ID of the support recipient terminal 101 are stored in the support recipient terminal 101. Note that the support recipient's authentication information only needs to be information that can identify the support recipient who visited the day care facility.

[0115] This support recipient terminal 101 has a function (short-range data communication function) that enables short-range data communication (for example, over a distance of about 10 meters) with the day care facility terminal 105, which will be described later. For example, it has a function to transmit an authentication signal containing the support recipient's authentication information, a function to communicate with the day care facility terminal 105 in a state of mutual recognition, and a device that can be paired with the day care facility terminal 105 via Bluetooth® can be used as the support recipient terminal 101. In the following, the term "pairing" may be used to refer not only to cases where Bluetooth® is used, but also to cases where the support recipient terminal 101 and the day care facility terminal 105 are connected in a state of mutual recognition.

[0116] <Terminal 105 for day care facilities> The day care facility terminal 105 is installed in the day care facility and is connected to the management terminal 103 via the internet or other means. The authentication information of the day care facility terminal 105 and the authentication information of the day care facility where the day care facility terminal 105 is installed are linked and stored in the management information of the management terminal 103. In addition, the authentication information of the person receiving support who attends the day care facility where the day care facility terminal 105 is installed is also stored linked to the authentication information of the day care facility terminal 105 and the authentication information of the day care facility.

[0117] The day care facility terminal 105 has a support facility terminal system 250 installed on it. The support facility terminal system 250 has a comparison function 260 that determines whether the authentication signal transmitted by the support recipient terminal 101 paired with the day care facility terminal 105 and the identification information of the day care facility meet predetermined conditions. Specifically, the identification information of the day care facility is stored in the day care facility terminal 105 in association with the recognition information of the support recipient who attends the day care facility, and the authentication signal transmitted from the support recipient terminal 101 includes the authentication information of the support recipient. Therefore, the comparison function 260 has the function of comparing whether the recognition information of the support recipient stored in the day care facility terminal 105 in association with the identification information of the day care facility and the authentication information of the support recipient included in the authentication signal meet predetermined conditions, in other words, whether the two match.

[0118] Furthermore, the support facility terminal system 250 has a usage request function 270 that sends a usage request signal to the management terminal 103 requesting the use of the support management unit 20 when the authentication signal and the identification information of the day care facility meet predetermined conditions, as determined by the comparison function 260. The usage request signal sent from this usage request function 270 is a signal that includes the identification information of the day care facility terminal 105, the authentication information of the person receiving support stored in the day care facility terminal 105, and the authentication information of the person receiving support included in the authentication signal transmitted from the person receiving support terminal 101.

[0119] When a usage request signal is transmitted to the management terminal 103, the management terminal 103, upon receiving the usage request signal, supplies the usage request signal to the usage authentication unit 80 of the dementia care support system 1 of this embodiment. The usage authentication unit 80 determines whether it is appropriate for the day care facility terminal 105, which transmitted the usage request signal, to use the support management unit 20 of the dementia care support system 1 of this embodiment. If it is determined that use is appropriate, a connection is established between the day care facility terminal 105 and the support management unit 20 of the dementia care support system 1 on the management terminal 103, and the day care facility terminal 105 becomes able to use the support management unit 20 of the dementia care support system 1 of this embodiment (in other words, it becomes possible to connect to the support management unit 20). Therefore, support from the support management unit 20 of the dementia care support system 1 can be initiated to supporters and / or non-supporters through the day care facility terminal 105. The decision on whether or not to allow use is made based on whether the identification information of the day care facility terminal 105 included in the usage request signal, the authentication information of the person receiving support stored in the day care facility terminal 105, and the authentication information of the person receiving support included in the authentication signal transmitted from the person receiving support terminal 101 match the information stored in association with the management information.

[0120] <How to use> The method for using the dementia care support system 1, which utilizes the terminal 105 for day care facilities, by the dispatched support staff as described above, is explained below.

[0121] 1) Preparation First, a terminal 105 for day care facilities, on which the support facility terminal system 250 is installed, is prepared, and the terminal 105 for day care facilities is configured to communicate with the management terminal 103 via the internet. Once the connection between the terminal 105 for day care facilities and the management terminal 103 is complete, the identification information of the person receiving support and the identification information of the day care facility that the person receiving support attends are set, respectively. Once the identification information of the person receiving support and the identification information of the day care facility are set, the information of the person receiving support and the day care facility is entered from the terminal 105 installed at the day care facility into the management information of the management terminal 103, and the identification information of the person receiving support and the identification information of the day care facility are associated and stored in the management information of the management terminal 103. In addition, once the identification information of the person receiving support is set, the identification information of the person receiving support is stored in the terminal 101 held by the person receiving support.

[0122] Once the recipient's identification information is stored in the recipient terminal 101 held by the recipient, the day care facility terminal 105 and the recipient terminal 101 are paired. In other words, when the recipient terminal 101 and the day care facility terminal 105 are both powered on and approach each other within a predetermined distance, the day care facility terminal 105 becomes able to receive the authentication signal transmitted by the recipient terminal 101. After pairing is complete, the recipient terminal 101 is handed over to the recipient.

[0123] 2) Use When providing day care support using the dementia care support system 1, the person receiving support visits the day care facility while carrying the person receiving support terminal 101. Then, the person receiving support terminal 101 and the day care facility terminal 105 become able to communicate, and an authentication signal from the person receiving support terminal 101 is supplied to the day care facility terminal 105. The comparison function 260 of the support facility terminal system 250 installed in the day care facility terminal 105 then determines whether the authentication signal and the identification information of the day care facility meet predetermined conditions. If the predetermined conditions are met, the usage request function 270 sends a usage request signal to the management terminal 103. The user signal sent to the management terminal 103 is then sent to the usage authentication unit 80, and if it is confirmed that the user signal meets the predetermined conditions, a signal is sent to the support facility terminal system 250 authorizing the use of the support management unit 20. Then, the support staff at the day care facility can provide support using the dementia care support system 1. Furthermore, while a person receiving support who possesses the support recipient terminal 101 is staying at the day care facility, the support staff at the day care facility can provide support using the dementia care support system 1.

[0124] When the person receiving support leaves the day care facility, the day care facility terminal 105 can no longer receive recognition signals from the person receiving support terminal 101. As a result, the day care facility terminal 105 stops sending usage request signals via the usage request function 270, and the support facility terminal system 250 stops using the support management unit 20.

[0125] With the configuration described above, dementia care support system 1 can be appropriately implemented in day care facilities. Furthermore, since the person receiving support can use dementia care support system 1 simply by visiting the day care facility with the person receiving support terminal 10, even support staff who are unfamiliar with operating terminals T, etc., can provide support using dementia care support system 1.

[0126] <Application to patients with other diseases> The dementia care support system of the present invention is a system that supports the care of people suspected of having dementia or those diagnosed with dementia, but it can also be used as a system that supports the care of people with other mental illnesses besides dementia. For example, people receiving support with developmental disabilities or suspected developmental disabilities, people receiving support with schizophrenia or suspected schizophrenia, and the supporters who support them can also use the dementia care support system of the present invention to understand their own and the people they are supporting and to share information. When supporting supporters of people with developmental disabilities or schizophrenia, the content of the questions asked to the people receiving support and the questions asked to the supporters will be tailored accordingly. In addition, the evaluation results created by the evaluation unit will also be tailored accordingly. [Industrial applicability]

[0127] The dementia care support system of the present invention is suitable for a system in which people involved in home care share information about people receiving care for dementia. [Explanation of symbols]

[0128] 1. Dementia care support system 10 Storage section 15. User Selection Section 20 Support Management Department 30 Question presentation section 40 Answer Input Section 50 Evaluation Department 60 Information display section 70 Registration Department 71. First Registration Function 72 Second Registration Function 80 User Authentication Department 101 Supportee terminal 102 Mobile devices for dispatched support staff 103 Management terminal 104 Terminal for dispatched care facilities 105 Terminal for dispatched care facilities 200 Mobile terminal system for dispatched support staff 210 Comparison function 220 Usage request function 250 Support Facility Terminal System 260 Comparison Functions 270 Utilizing required functions

Claims

1. A dementia care support system that supports those receiving support and / or those who support those receiving support, A user selection unit for selecting the person to be supported and / or the person providing support using the dementia care support system, A support management unit having support functions to support the person being supported and / or the person providing support, It is equipped with, The support management department is, A question presentation unit that presents questions concerning the person being supported to the person being supported and / or the person providing support, An answer input unit for entering the answer to the aforementioned question, An evaluation unit that creates a dementia assessment result for the person being supported based on the answers to the questions entered from the answer input unit, The system includes a storage unit that stores, in association with, answer information relating to the answer to the question entered from the answer input unit, answerer information relating to the answerer who provided the answer, and input time information relating to the time the answer was entered. The aforementioned response input unit is, The system has a function to select an answer to the aforementioned question from a set of evaluation items, each of which is associated with the question and has an assigned evaluation score. The evaluation unit described above, A function to create the dementia assessment results based on the scores set for the selected assessment items and / or multiple assessment items associated with each question, and / or a function to create the dementia assessment results by analyzing the answers to the questions, It has a period setting function that sets the period for which the response information used to create the dementia assessment results is to be used. The function has the capability to generate the dementia assessment results for the set period based on the response information for the period set in the period setting function. A dementia care support system characterized by the following features.

2. The user selection unit is, When the user receiving the support is the person being supported, the system includes a supporter selection unit that selects an operator to present the questions to the person being supported. The evaluation unit described above, The system has a function to generate the dementia assessment results according to the supporter selected by the supporter selection unit. The dementia care support system described in feature 1.

3. The evaluation unit described above, The system has a function to create an evaluation graph that graphs the evaluation scores associated with the selected evaluation items as a result of the dementia evaluation. The dementia care support system described in feature 1.

4. The aforementioned question has multiple categories, The evaluation unit described above, The system has a category selection function that selects the category from the response information that forms the basis for creating the dementia assessment results. The system has a function to generate the dementia assessment results based on the responses in the category selected in the category selection function from the aforementioned response information. The dementia care support system described in feature 1.

5. The above question is, The questions include those that require drawing clock hands and / or three-dimensional figures. The aforementioned response input unit is, A function that displays a frame for the person being supported to draw the hands of a clock and / or three-dimensional figures, It has a function to store the clock hands and / or three-dimensional figures depicted in the frame as image information, The evaluation unit described above, It has a function to display the image information as a result of the dementia assessment. The dementia care support system described in feature 1.

6. It is equipped with a registration unit for registering the person being supported and / or the person providing support, The registration section is, The system includes a first supporter who registers to use the dementia care support system, and a first registration function that registers the person being supported in association with the first supporter. It has a second registration function for registering additional supporters in association with the support recipients and / or the first supporters who are registered by the first registration function, The aforementioned second registration function is, The system has a function to manage the registration of additional supporters by the first supporter registered by the first registration function and / or by an administrator who has obtained the consent of the first supporter. The dementia care support system described in feature 1.

7. The aforementioned supporter is a dispatched supporter who is sent to the home of the person receiving support. A terminal for the person being supported, which is installed in the home of the person being supported and stores the authentication information of the person being supported, A mobile terminal used by the dispatched support worker, which stores the dispatched support worker's identification information, It includes a management terminal that is configured to communicate with the mobile terminal of the dispatched support worker, The aforementioned terminal for the person being supported is: It has a short-range data communication function that transmits an authentication signal containing the authentication information of the person being supported. The aforementioned mobile terminal of the dispatched support worker includes: The function of receiving the authentication signal transmitted by the supported person's terminal, A comparison function that compares the received authentication signal with the identification information of the dispatched support worker stored in the dispatched support worker's mobile terminal, A usage request function that, when the comparison function confirms that the authentication signal and the identification information of the dispatched support worker meet predetermined conditions, sends a usage request signal to the management terminal requesting the use of the support management unit, The dispatch support staff's mobile terminal system is installed, When the usage request signal is transmitted from the usage request function of the dispatched support worker's mobile terminal system to the management terminal, the management terminal is equipped with a usage authentication unit that verifies the usage request signal and, if it is confirmed that predetermined conditions are met, authorizes the dispatched support worker's mobile terminal system to use the support management unit. The dementia care support system described in feature 1.

8. The aforementioned support management department, The system includes a user management unit that manages the usage status of the aforementioned mobile terminal system for dispatched support personnel. The dementia care support system described in item 7.

9. The aforementioned person receiving support is a day-care recipient who visits a support facility to receive support, A portable terminal carried by the person receiving day care, which stores the authentication information of the person receiving day care, A support facility terminal installed in the support facility visited by the person receiving support, which stores the identification information of the support facility, It includes a management terminal that is configured to communicate with the support facility terminal, The aforementioned terminal for the person being supported is: It has a short-range data communication function that transmits an authentication signal containing the authentication information of the person being supported. The aforementioned support facility terminal includes: The function of receiving the authentication signal transmitted by the supported person's terminal, A comparison function that compares the received authentication signal with the identification information of the support facility stored in the support facility terminal, A usage request function that, when the comparison function confirms that the authentication signal and the identification information of the support facility meet predetermined conditions, transmits a usage request signal to the management terminal requesting the use of the support management unit, The support facility terminal system that performs this operation is installed. When the support facility terminal system transmits the usage request signal to the management terminal, the management terminal is equipped with a user authentication unit that verifies the usage request signal and, if it is confirmed that predetermined conditions are met, authorizes the support facility terminal system to use the support management unit. The dementia care support system described in feature 1.

10. The aforementioned support management department, The system includes a user management unit that manages the usage status of the aforementioned support facility terminal system. The dementia care support system according to feature 9.

Images