Information processing device

Abstract

To enable communication with the outside world via terminal devices within the cage through an information processing device installed inside the cage. [Solution] The information processing device 110 installed inside the elevator car includes a first communication unit 501 that communicates with an external device located outside the car, a second communication unit 507 that communicates wirelessly with a terminal device equipped with wireless communication capabilities within the car without going through a communication network, and a control unit 500 that enables communication between the first communication unit 501 and the external device, as well as communication between the second communication unit 507 and the terminal device. As a result, even inside the elevator car where wireless communication from mobile terminals such as smartphones is difficult to connect, reliable communication with an external device can be performed via the information processing device 110. Furthermore, if an abnormality in the operation of the elevator is detected, communication between the terminal device and the external device can be performed.

Description

Technical Field

[0001] This invention relates to an information processing device installed in an elevator and an information processing program executed by the information processing device.

Background Art

[0002] Conventionally, there have been various technologies for conducting advertisements inside an elevator car. Also, conventionally, there has been a technology for displaying advertisements inside an elevator car and enhancing crime prevention. Specifically, conventionally, for example, a computer installed inside an elevator car was made to execute a first process of displaying an image to elevator passengers, a second process of photographing passengers looking at the image displayed by the first process, and a third process of storing the information photographed by the second process, thereby providing information to elevator passengers and deterring possible criminal acts occurring inside the elevator, contributing to crime prevention inside the elevator (see, for example, Patent Document 1 below).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Patent Document 3

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, while elevators are required to have intercoms installed based on Article 129-10, Paragraph 3, Item 3 of the Building Standards Act Enforcement Order, there is a problem that if a large-scale earthquake causes entrapment, the intercom lines may become congested, preventing trapped users from communicating with the elevator management company's operator to check the situation, potentially delaying the resumption of operation and the rescue of users.

[0005] Elevator cars are often made of metal, making it difficult for radio waves used for communication by terminal devices such as smartphones to penetrate inside the car. In buildings where the elevator is located in a secluded area far from the entrance, radio waves used for communication are even less likely to penetrate inside the car.

[0006] Therefore, in conventional elevators, if a user is trapped inside the car, it becomes difficult for that user to communicate with the outside world using a terminal device such as a smartphone. Furthermore, in conventional elevators, if a large-scale disaster such as an earthquake of magnitude 4 or higher or a typhoon makes landfall results in damage to an outdoor base station and the trapping of a user inside the car, it becomes even more difficult for that user to communicate with the outside world using a terminal device such as a smartphone.

[0007] If an elevator stops operating due to a large-scale disaster, it will require specific procedures by the elevator's maintenance manager before it can be restarted. In other words, the elevator cannot resume operation until the manager performs the required procedures.

[0008] Therefore, if there is an elevator where a passenger is trapped inside, it is necessary to quickly inform the elevator manager of the presence of the trapped elevator and take priority measures to resume operation. On the other hand, passengers trapped inside the elevator car Furthermore, if communication with the outside world is difficult, and especially if communication infrastructure is damaged, it becomes even more difficult to communicate one's situation to the outside world.

[0009] Delays in rescuing trapped users can increase their anxiety, and for elderly users or those with pre-existing conditions, it can lead to a deterioration of their health. In addition, in the event of a large-scale disaster resulting in widespread power outages, the number of elevators that administrators must address to restart operations becomes enormous. If administrators are not aware of the existence of elevators where users are trapped, there is a concern that the rescue of trapped users will be further delayed.

[0010] Furthermore, while the prior art, including the technology described in Patent Document 1 mentioned above, has the effect of deterring troubles such as vandalism and crime, and has value as evidence when trouble actually occurs, similar to the above, the communication status of terminal devices such as smartphones carried by users becomes unstable inside the cart, which presents challenges in communication with the outside in emergencies or critical situations.

[0011] This invention aims to provide an information processing device and information processing program that can resolve the problems of the prior art described above, support the assurance of user safety and security, and improve user convenience. [Means for solving the problem]

[0012] To solve the above-mentioned problems and achieve the objective, the information processing device according to this invention is an information processing device attached to an elevator car, and is characterized by comprising: a first communication unit that communicates with an external device located outside the car; a second communication unit that communicates wirelessly with a portable terminal device equipped with wireless communication capabilities located inside the car; and a control unit that enables communication between the first communication unit and the external device, and enables communication between the second communication unit and the terminal device, and which communicates between the terminal device and the external device when it detects an abnormality in the operation of the elevator. Furthermore, the information processing device according to this invention is an information processing device attached to an elevator car, and is characterized by comprising: a first communication unit that communicates via a communication network outside the elevator; a second communication unit that communicates wirelessly with a terminal device equipped with wireless communication capabilities within the car without going through the communication network; and a control unit that enables communication with the outside by the first communication unit and enables communication with the terminal device by the second communication unit. Furthermore, the information processing device according to this invention is an information processing device attached to an elevator car, comprising: a detection unit for detecting an abnormality in the operation of the elevator; a first communication unit for communicating via a communication network outside the elevator; a second communication unit for wirelessly communicating with a terminal device equipped with wireless communication capabilities without going through the communication network; and a control unit for controlling the communication state between the second communication unit and the terminal device, wherein the control unit enables communication between the second communication unit and the terminal device when the detection unit detects an abnormality in the operation of the elevator.

[0013] Furthermore, the information processing device according to the present invention is characterized in that, in the above invention, the control unit enables communication with the terminal device by the second communication unit from the time the elevator operation abnormality is detected by the detection unit until the elevator starts normal operation.

[0014] Furthermore, the information processing device according to the present invention comprises a display screen provided inside the elevator car, and a display control unit that displays a password on the display screen when the detection unit detects an abnormality in the operation of the elevator, thereby enabling communication between the second communication unit and the terminal device, wherein the control unit enables communication with the terminal device to which the password displayed on the display screen by the display control unit has been set.

[0015] Furthermore, the information processing device according to the present invention is characterized in that, when the detection unit detects an abnormality in the operation of the elevator, the display control unit displays a password on the display screen that is different from the password displayed previously, and the control unit enables communication with the terminal device to which the latest password displayed on the display screen by the display control unit has been set.

[0016] Furthermore, the information processing device according to this invention is characterized in that, in the above invention, the display control unit displays an advertisement on the display screen when the detection unit has not detected any abnormality in the operation of the elevator.

[0017] Furthermore, the information processing device according to this invention is characterized in that, in the above invention, when the control unit detects an abnormality in the operation of the elevator caused by a disaster, the second communication unit enables communication with the terminal device.

[0018] Furthermore, the information processing device according to this invention is characterized in that, in the above invention, the wireless communication is wireless communication in accordance with the Wireless LAN (Local Area Network) standard.

[0019] Furthermore, the information processing program according to this invention is characterized in that it causes a computer device, which includes a first communication unit that communicates via a communication network outside the elevator, and a second communication unit that communicates wirelessly with a terminal device equipped with wireless communication capabilities without going through the communication network, to detect an abnormality in the operation of the elevator, and when an abnormality in the operation of the elevator is detected, to execute a process that enables communication between the second communication unit and the terminal device. [Effects of the Invention]

[0020] The information processing device and information processing program according to this invention have the effect of supporting the safety and security of users and improving user convenience. [Brief explanation of the drawing]

[0021] [Figure 1] FIG. 1 is an explanatory diagram showing an installation environment of an information processing apparatus. [Figure 2] FIG. 2 is an explanatory diagram showing an example of installation of an information processing apparatus. [Figure 3] FIG. 3 is an explanatory diagram showing an example of an external appearance of an information processing apparatus. [Figure 4A] FIG. 4A is a block diagram showing an example of a hardware configuration of an information processing apparatus. [Figure 4B] FIG. 4B is a block diagram showing an example of a hardware configuration of a remote monitoring server. [Figure 5] FIG. 5 is a block diagram showing an example of a functional configuration of an information processing apparatus according to an embodiment of the present invention. [Figure 6] FIG. 6 is an explanatory diagram showing a display mode on a display screen. [Figure 7] FIG. 7 is a flowchart (part 1) showing an example of a processing procedure executed by an information processing apparatus. [Figure 8] FIG. 8 is a flowchart (part 2) showing an example of a processing procedure executed by an information processing apparatus.

Embodiments for Carrying Out the Invention

[0022] Hereinafter, preferred embodiments of an information processing apparatus and an information processing program according to the present invention will be described in detail with reference to the accompanying drawings.

[0023] (Installation Environment of Information Processing Apparatus) First, the installation environment of the information processing apparatus will be described. FIG. 1 is an explanatory diagram showing the installation environment of the information processing apparatus. As shown in FIG. 1, the information processing apparatus 110 is provided in an elevator 130 that is remotely monitored by a remote monitoring server 120.

[0024] The remote monitoring server 120 monitors the operation state of an elevator 130 installed at a remote location. The remote monitoring server 120 detects the occurrence of an operational abnormality in the elevator 130 by receiving an alarm signal output from the elevator 130 via a network 101 such as the Internet. The remote monitoring server 120 also performs actions such as causing the elevator 130 to perform diagnostic operations, obtaining the results of those diagnostic operations, and obtaining the operation history of the elevator 130. The remote monitoring server 120 can be implemented, for example, by a general-purpose server computer device.

[0025] The information processing device 110 can be implemented, for example, by a tablet terminal device. The tablet terminal device does not have to be a product specifically designed for elevators; it may be a commercially available product.

[0026] The information processing device 110 is installed inside the elevator car 131 of the elevator 130 and has a communication function that enables wireless or wired communication with external devices via the network 101. The information processing device 110 may also be connected to the remote monitoring server 120 via the network 101.

[0027] The elevator 130 is installed in multi-story buildings and has a hoistway that penetrates each floor of the building vertically. The car 131 is provided to move up and down within the hoistway and carries people and goods. One car 131 is provided in each hoistway.

[0028] The hoistway is equipped with a drive mechanism 132 that is involved in the raising and lowering operation of the cage 131. The drive mechanism 132 can be installed, for example, at the top of the hoistway and consists of a hoisting machine 132a, a rope 132b, a counterweight 132c, and the like. The drive mechanism 132 also includes an electromagnetic brake and a speed governor (neither of which are shown in the illustration).

[0029] Of the drive mechanism 132, components such as the hoisting machine 132a are driven by power supplied from the commercial power supply. In addition to the cable that supplies commercial power, the elevator 130 is equipped with an emergency battery that can move the car 131 to the stopping floor or power the lighting and air conditioning in the event of a power outage or other emergency.

[0030] The elevator car 131 is equipped with a control panel 133. The control panel 133 includes a group of control buttons, including various operation buttons, and a display that shows the floor level on which the elevator car 131 is located (see Figure 2). The control panel 133 also includes a microphone and a speaker (see Figure 4A), enabling intercom functionality. The control panel 133 is equipped with a control board for the control panel 133.

[0031] Doors 134a are provided at each landing 134 in the elevator shaft, corresponding to each floor level. The doors 134a at the landings 134 are locked by a device called an interlock. When the elevator 130 arrives at a stopping floor, the motor (not shown) in the car 131 is driven, and the drive mechanism of the door 131a of the car 131 engages with the interlock, releasing the lock, and doors 131a and 134a open and close in conjunction.

[0032] Each landing 134 is equipped with a control panel 135. Each control panel 135 has a landing call button and a display that shows the floor level where the elevator car 131 is located. Each control panel 135 at each landing 134 is equipped with a control board for the control panel 135.

[0033] The elevator 130 has a control board 13 that drives and controls each part of the elevator 130. It is equipped with 6. The control board 136, for example, drives and controls the hoisting machine 132a to raise and lower the cage 131. The control board 136 is also connected to, for example, the control board for the operation panel 133 and the control board for the operation panel 135, and transmits and receives signals between the control board for the operation panel 133 and the control board for the operation panel 135.

[0034] The control board 136 is connected to the remote monitoring server 120 via the network 101. When an operational abnormality occurs in the elevator 130, the control board 136 outputs an alarm signal to the remote monitoring server 120 to notify it of the occurrence of the operational abnormality. Specifically, the control board 136 outputs an alarm signal when it detects, for example, a fire or an earthquake of a predetermined seismic intensity or higher (for example, seismic intensity 4 or higher). Also, specifically, the control board 136 outputs an alarm signal when it detects, for example, that a user of the elevator 130 is trapped inside the car 131. The alarm signal includes an ID number that identifies the elevator 130 that is the source of the alarm signal, and information regarding the cause of the alarm.

[0035] The remote monitoring server 120 can monitor and remotely control the elevator 130 via the control board 136 by communicating with the control board 136 wirelessly or via a wired connection. Specifically, as described above, the remote monitoring server 120 can, for example, receive an alarm signal output from the elevator 130 (control board 136) to detect an operational abnormality in the elevator 130, cause the elevator 130 to perform a diagnostic operation, obtain the results of the diagnostic operation, and obtain the operation history of the elevator 130. Together with the elevator 130, the remote monitoring server 120 constitutes a remote monitoring system for the elevator that monitors the operational status of the elevator 130.

[0036] Communication between the remote monitoring server 120 and the control board 136 may be conducted via a monitoring device (not shown) that relays communication between the remote monitoring server 120 and the control board 136. By providing a monitoring device, even if an elevator 130 does not have a communication function with the remote monitoring server 120 at the time of installation, the operation of the elevator 130 can be monitored and remotely controlled from a remote location. In this case, the monitoring device may relay communication between the remote monitoring server 120 and the information processing device 110.

[0037] Network 101 is further connected to an advertising management server 140 and an advertiser's terminal device 150. The advertising management server 140 has a database that stores advertising information related to advertisements for users of the elevator 130. The advertising information is not limited to what is stored in the advertising management server 140; for example, it may also be stored in the advertiser's terminal device 150.

[0038] Advertisements based on advertising information can be displayed, for example, on a display screen provided by the information processing device 110 (see Figures 2 and 3). The advertiser's terminal device 150 can be implemented, for example, by a general-purpose server computer. The advertiser's terminal device 150 may also be a terminal device that can connect to the network 101, such as a general-purpose personal computer or a smartphone.

[0039] (An example of the installation of the information processing device 110) Next, an example of the installation of the information processing device 110 will be described. Figure 2 is an explanatory diagram showing an example of the installation of the information processing device 110. Figure 2 shows the inside of the elevator car 131 of the elevator 130. As shown in Figure 2, the control panel 133 is located on the inner surface of the car 131, on the same surface as the door 131a, which is the entrance / exit portion through which users enter and exit the car 131. The group of operation buttons 133a on the control panel 133 includes, for example, destination floor buttons, door open / close buttons, and emergency buttons. The display unit 133b displays the floor on which the car 131 is located, etc.

[0040] Each information processing device 110 is equipped with a housing 201. A display screen 202 and a lens 203 are provided on one side of the housing 201. When the display screen 202 is installed, the housing 201 has a flat, plate-like appearance. The display screen 202 is a horizontally elongated rectangle and displays, for example, information or advertisements related to the operation of the elevator 130.

[0041] Display screen 202 is specifically a liquid crystal display (LCD). This is realized by a display, an organic EL (Electro-Luminescence) display, a 7-segment display, etc. The lens 203, together with an image sensor (not shown), constitutes an imaging device (see reference numeral 403 in Figure 4).

[0042] The imaging device may include one or more lenses between the lens 203 and the image sensor, or a movable mechanism that moves at least one of the multiple lenses 203 along the optical axis. Specifically, the imaging device is implemented by an AF unit that focuses using a passive method such as contrast AF (AutoFocus) or phase-detection AF. The imaging device captures a preset shooting range within the cage 131.

[0043] When users of elevator 130 board the car 131, they are facing the side opposite the door 131a (their back), but when they are inside the car 131 and when they are getting out of the car 131, they are facing the side with the door 131a (their front). Therefore, by placing the information processing device 110 in front, it is possible to ensure that users have an opportunity to face the information processing device 110. By having the user face the information processing device 110, it is possible to photograph the user's face without it being obstructed by luggage or other objects.

[0044] Furthermore, by installing the information processing device 110 near the ceiling 204, users can easily view the display screen 202 without it being obstructed by luggage or other objects. This allows the advertisements displayed on the display screen 202 to have a high advertising effect. Also, by installing the information processing device 110 near the ceiling 204, users inside the car 131 will raise their heads to view the display screen 202. This ensures that the users' facial expressions are reliably captured.

[0045] Furthermore, by installing the information processing device 110 near the ceiling 204, users cannot easily touch the information processing device 110 even if they reach out under normal circumstances. Therefore, it is possible to prevent users from inadvertently touching, misoperating, or damaging the information processing device 110.

[0046] Furthermore, the information processing device 110 may be installed on the back or side wall (inner wall) instead of the front wall (inner wall) as shown in Figure 2. By installing the information processing device 110 on the back wall of the cage 131, users can see the information processing device 110 when entering the cage 131. In addition, the information processing device 110 may be installed on both the front and back of the cage 131. This allows users to see the information processing device 110 when entering the cage 131 and when exiting the cage 131. In either the case of installing the information processing device 110 on the back or side wall, it is preferable to install the information processing device 110 in an upper position close to the ceiling 204.

[0047] The information processing device 110 can be installed anywhere inside the elevator car 131, and can be installed in an optimal location considering the size (capacity) of the car 131, the height of the car 131, the shape of the car 131 (whether the floor is square or rectangular, etc.), the type of elevator 130 (see-through type, presence or absence of mirrors on the walls), the type of outer door (presence or absence of windows), etc.

[0048] The information processing device 110 can be retrofitted after the elevator 130 has been installed. Furthermore, the installation position of the information processing device 110 may be freely changed after installation. The information processing device 110 can be installed, for example, by screwing it to the inner wall surface of the elevator car 131. Screwing the information processing device 110 to the inner wall surface ensures reliable fall prevention. Screwing is not limited to the inner wall surface; it may also be applied to the ceiling 204 of the elevator car 131 via stays or the like. The information processing device 110 may also be installed by methods other than screwing (for example, by using magnets or adhesive tape).

[0049] If the information processing device 110 is to be added later, the information processing device 110 may be equipped with a power outlet plug 205. Alternatively, the basket 131 may be provided with a plug socket 206 that accepts the insertion of the power outlet plug 205. The plug socket 206, when the power outlet plug 205 is inserted, together with the power outlet plug 205, constitutes a wiring connector. Specifically, for example, a Type A plug socket, which is commonly used in Japan, can be used.

[0050] The 206 plug socket is not limited to type A. Specifically, for example, type B3 or type C plug sockets, which are widely used in India and Indonesia, may be used, as may type BF plug sockets, which are widely used in Hong Kong, etc.

[0051] Alternatively, the plug socket 206 may be an SE type plug socket, which is widely used in South Korea and other countries, or an O type plug socket, which is widely used in Taiwan and other countries. In countries and regions where multiple types of plug sockets are common, such as China, it is preferable to use any type of plug socket from among various types such as A type, B type, C type, B3 type, BF type, SE type, and O type, depending on the region where the elevator 130 is installed.

[0052] The plug socket 206 is electrically connected to the electrical circuit of a circuit board housed in an upper box located on the outside of the cage 131 and above the ceiling 204 of the cage 131. The electrical circuit of the circuit board housed in the upper box is connected to the commercial power supply or the emergency battery mentioned above. The upper box may also have a battery installed, in which case the plug socket 206 may also be connected to the battery installed in the upper box.

[0053] This allows power to be supplied to electrical equipment connected to the plug socket 206 via the plug socket 206. The plug socket 206 is not limited to being directly connected to the terminals of the electrical circuit on the circuit board housed in the cage-top box, but may also be connected to a power line connected to those terminals. When connecting the plug socket 206 to such a power line, a branching connector can be provided on the power line, and the plug socket 206 can be connected to the connector.

[0054] The conventional technology described in Patent Document 1 above has several problems: it requires drilling holes in the car to avoid battery operation, which makes the work complicated and time-consuming, increases the burden on workers, spoils the aesthetics of the car, and reduces the convenience for users of the elevator 130. However, in this embodiment, all of these problems can be solved by providing a plug socket 206 inside the car 131.

[0055] Furthermore, drilling holes in the elevator car 131 would leave these holes exposed after the removal of the information processing unit, detracting from the aesthetics. On the other hand, repairing the holes to avoid this problem would be complicated and time-consuming, requiring the elevator to be closed for construction. - This creates a problem where the period during which the elevator is unavailable is extended, reducing convenience for users of elevator 130.

[0056] As shown in Figure 2, when the plug socket 206 is exposed inside the cage 131, it is preferable to position the plug socket 206 at a high position inside the cage 131. Figure 2 shows examples where the plug socket 206 is provided on the upper side of the cage 131 or on the ceiling surface of the cage 131. By positioning the plug socket 206 exposed inside the cage 131 at a high position inside the cage 131 in this way, it is possible to prevent water droplets from umbrellas or clothing from adhering to it during rainy weather, and it is also possible to make it more difficult for electricity to be stolen or for children to tamper with it.

[0057] A single plug socket 206 may be provided in one basket 131, or multiple plug sockets 206 may be provided in one basket 131. If multiple plug sockets 206 are provided in one basket 131, they may be arranged in a row or distributed in multiple locations. The plug sockets 206 should be arranged, for example, so that they are in the same plane as the inner wall surface (ceiling surface) of the basket 131.

[0058] Furthermore, the cage 131 may be provided with a connector seat (not shown) instead of a plug socket 206. The connector seat has the function of supplying power from an electrical circuit housed in a cage-top box (not shown) to the information processing device 110 connected to the connector seat. Specifically, for example, power can be supplied to electrical equipment connected to the connector seat by using a receptacle equipped with wiring for power supply. The receptacle may also be equipped with wiring for signal transmission in addition to wiring for power supply.

[0059] The receptacle that provides the connector seat is preferably implemented by a hot-plug that can be plugged in and unplugged while the information processing device 110 connected to the receptacle is in operation. The receptacle that provides the connector seat may also supply power to the information processing device 110 via a control circuit (not shown).

[0060] Furthermore, the connector seat may be implemented by, for example, a USB connector. The USB connector acting as a receptacle for implementing the connector seat can be implemented by receptacles of various known USB connectors, such as USB Type-A connectors, Micro USB connectors, Micro USB Type-B connectors, and USB Type-C connectors.

[0061] Furthermore, the receptacle that provides the connection point is not limited to USB interface connectors (receptacles), but may also be provided by, for example, IEEE 1394 connectors, PS / 2 connectors, D-Sub connectors, DIN connectors, coaxial connectors, or various other known communication connectors.

[0062] The receptables that provide the connector seats may be provided one per basket 131, or multiple per basket 131. When multiple receptables that provide connector seats are provided per basket 131, the communication I / F connector may be of one type or multiple types.

[0063] The receptable that provides the connector seat can be positioned such that, for example, its end is in the same plane as the inner wall surface of the cage 131. Alternatively, the receptable that provides the connector seat may have its end protruding inward from the inner wall surface of the cage 131, or it may be positioned in a recessed position from the inner wall surface of the cage 131.

[0064] (Appearance of the information processing device 110) Next, the appearance of the information processing device 110 will be described. Figure 3 is an explanatory diagram showing an example of the appearance of the information processing device 110. As shown in Figure 3, the display screen 202 of the information processing device 110 is a horizontally elongated rectangle.

[0065] The display screen 202 may consist of multiple areas (four in this embodiment), such as a security camera video display area 302, a management information display area 303, various information display areas 304, and an advertisement display area (advertisement area) 305. By dividing the display into these four areas, various types of information can be efficiently conveyed to the user.

[0066] Surrounding the rectangular advertising display area 305 on the lower left side of the display screen 202, the security camera video display area 302, the management information display area 303, and the various information display areas 304 are arranged in an inverted "L" shape from the top to the right. The security camera video display area 302 is located on the left side, followed by the management information display area 303, which is horizontally elongated. The security camera video display area 302 may display video captured by a shooting device equipped with a lens 203 located below the display screen 202 in real time.

[0067] Furthermore, in this management information display area 303, if the message is long, it is displayed so that it flows from right to left. The management information display area 303 is placed above the display screen 202 because the upper part of the display screen 202 is easily visible to the user, and therefore, relatively important management information can be reliably conveyed to the user.

[0068] Furthermore, a vertically oriented information display area 304 is provided on the right side, which displays various information that users of the elevator 130 should be notified of, such as weather forecasts, traffic information, and news, as shown in Figure 3. When displaying a large amount of information in the information display area 304, the information may be displayed in a flowing manner from bottom to top. Specifically, for example, when displaying weather forecasts for various regions, the information for newer regions may be displayed sequentially from the bottom, and the information for older regions may be moved to the top before being erased. Alternatively, the information may be displayed in the opposite direction, flowing from top to bottom. It may also be displayed flowing to either the left or right. In this way, the display format of the information display area 304 can be changed depending on the content of the information to be displayed.

[0069] There does not need to be a clear boundary between the management information display area 303 and the various information display area 304. This allows the management information display area 303 to be extended to the right, or the various information display area 304 to be extended upwards, depending on the display situation. Furthermore, depending on the information to be displayed, the management information display area 303 and the various information display area 304 can be used as a single continuous area.

[0070] In this way, by arranging the display screen 202, it is possible to display advertisements while simultaneously conveying other information to the user. The display screen 202 is normally laid out as shown in Figure 3, but this layout may be changed depending on the situation. For example, in the event of an emergency such as a malfunction of the elevator 130, the advertisement area may be cleared and necessary information displayed. Alternatively, as a display effect for advertisements, the entire display screen 202 may be used for advertisements.

[0071] (Hardware configuration of the information processing device 110) Next, the hardware configuration of the information processing device 110 will be described. Figure 4A is a block diagram showing an example of the hardware configuration of the information processing device 110. As shown in Figure 4A, the information processing device 110 includes a CPU 401, memory 402, a camera 403, a first communication interface (I / F) 404, a display screen 202, a second communication I / F 405, a speaker 406, a microphone 407, and an acceleration sensor 408. It also includes an illuminance sensor 409 and a power control unit 410. Each component 202, 401-410 is connected by a bus 400.

[0072] The CPU 401 controls the entire information processing device 110 by executing programs stored in the memory 402. The memory 402 can store various programs executed by the CPU 401, including the information processing program according to this invention. The memory 402 can also store various types of information, including advertising information.

[0073] The memory 402 may be a hard disk memory, an IC memory, an SSD (Solid State Drive), or the like. Alternatively, the memory 402 may be a memory card that can be attached to and detached from the information processing device 110 via a card slot provided on the information processing device 110. The memory card can be an IC card, such as an SD (Secure Digital) memory card. The memory card can also be an external hard disk, USB memory, or SSD.

[0074] The imaging device 403 is equipped with an image sensor, and acquires image information (imaging data) by converting light received by the image sensor through the lens 203 into an electrical signal. The imaging device 403 may capture still images or motion pictures. Motion pictures include those that play back still images captured at predetermined time intervals in sequence. The image information may be compressed according to a predetermined standard for video and audio data compression (for example, MPEG (Moving Picture Experts Group)).

[0075] The first communication I / F 404 is an interface that connects the information processing device 110 to a network 101 such as the Internet via a communication line. It controls the interface between the network 101 outside the elevator and the inside of the information processing device 110, and controls the input of data from external devices and the output of data to external devices.

[0076] The first communication I / F 404 can be implemented, for example, by a mobile phone network (e.g., LTE (Long Term Evolution), PHS (Personal Handy-phone System)). Alternatively, the first communication I / F 404 may be a wireless interface, for example, Wi-Fi (registered trademark).

[0077] The second communication interface 405 is an interface that connects a terminal device 411 equipped with wireless communication capabilities to an information processing device 110. It controls the interface between the terminal device 411 and the inside of the information processing device 110, and controls the input of data from the terminal device 411 and the output of data to the terminal device 411. The second communication interface 405 controls, for example, wireless communication between the terminal device 411 equipped with communication capabilities in accordance with the wireless LAN standard and the information processing device 110, without using the network 101.

[0078] The second communication interface, I / F405, can be specifically implemented by a wireless LAN access point (wireless LAN base station) that communicates in accordance with wireless LAN standards such as IEEE 802.11, often referred to as Wi-Fi (Wireless Fidelity).

[0079] Since the first communication I / F 404 is connected to the network 101, the terminal device 411, which communicates with the information processing device 110 via the functions of the second communication I / F 405, can communicate with the outside of the elevator 130 via the information processing device 110. The second communication I / F 405 may be implemented by a mobile Wi-Fi router or the like. This allows the terminal device 411 to communicate with the outside of the elevator 130 without going through the first communication I / F 404. It can communicate with the outside world.

[0080] The communication function with the terminal device 411 via the second communication interface 405 can be enabled or disabled by the control of the CPU 401. Specifically, for example, the CPU 401 can enable or disable the communication function with the terminal device 411 via the second communication interface 405 by executing a predetermined program stored in the memory 402. Alternatively, for example, the CPU 401 and the second communication interface 405 may be connected via a relay (not shown), and the ON / OFF state of the second communication interface 405 may be switched via the relay.

[0081] The second communication interface 405 may be configured to perform wireless communication only with terminal devices 411 that have entered a predetermined password. The predetermined password is pre-set for the SSID (Service Set Identifier) ​​configured on the information processing device 110. The predetermined password may be set periodically or each time the function of the second communication interface 405 is switched from disabled to enabled.

[0082] It is preferable that the second communication I / F 405 does not periodically broadcast the SSID, which is the identifier name of a wireless LAN access point (wireless LAN access point), during the normal operation of the elevator 130. Specifically, it is preferable that the beacon periodically transmitted by the second communication I / F 405 does not include the SSID information. In this case, the second communication I / F 405 broadcasts the SSID in specific situations, such as when an operational abnormality occurs in the elevator 130. The second communication I / F 405 may be any known wireless communication interface, such as Bluetooth®, PHS, or LTE.

[0083] The display screen 202 is implemented using a liquid crystal display, an organic EL display, an electronic billboard, a 7-segment display, or the like. The display screen 202 displays information and advertisements related to the operation of the elevator 130, as well as the password used for communication between the second communication I / F 405 and the terminal device 411.

[0084] Speaker 406 generates sound by vibrating a diaphragm in response to an electrical signal, which is an audio signal. Speaker 406 may also have an output terminal that outputs audio signals, and an external speaker may be connected to this output terminal to generate sound. Speaker 406 outputs, for example, audio included in advertising information or evacuation voice guidance in the event of an operational malfunction of elevator 130.

[0085] The microphone 407 collects sound from inside the cage 131. The acceleration sensor 408 detects vibrations of the cage 131. The acceleration sensor 408 can be implemented using, for example, an acceleration sensor. The illuminance sensor 409 detects the illuminance (brightness) inside the cage 131. The illuminance sensor 409 can be implemented using, for example, a phototransistor or photodiode.

[0086] The power control unit 410 can be implemented, for example, by a voltage adjustment unit (such as a power supply IC) that adjusts the voltage of the AC power supplied via the outlet plug 205. Specifically, the power control unit 410 can be implemented by an AC adapter consisting of, for example, the outlet plug 205, a cable connected to the outlet plug 205, and a transformer circuit, rectifier circuit, stabilization circuit, etc., that extracts a predetermined DC power from the AC power supplied via the outlet plug 205. The function of the AC adapter is provided within the housing 201 of the information processing device 110, or integrated with the housing 201. It's okay if it's not allowed.

[0087] Furthermore, the information processing device 110 may also be equipped with a battery (storage battery) such as a lithium battery. That is, the power control unit 410 may include a storage battery, or the power control unit 410 may be equipped with connection terminals for connecting a storage battery. This allows the storage battery to be easily replaced. In this way, the power control unit 410 supplies power supplied via the outlet plug 205 or from the storage battery to each part of the information processing device 110.

[0088] Although not shown in the diagram, the information processing device 110 may also include a memory card interface, input / output devices, a power supply control unit, a GPS receiver, and the like. The memory card interface is an interface connected to the information processing device 110 via a card slot. The memory card interface controls the internal interface with the memory card and controls the input of data from the memory card and the output of data to the memory card.

[0089] Input / output devices can be implemented, for example, by keys or buttons for inputting characters, numbers, and various instructions. Alternatively, input / output devices may be implemented by microphones, displays (touch panels), or connection terminals to which other information processing devices can be connected. The power control unit includes an outlet plug and cable for receiving power from an external source, and a voltage adjustment unit located inside the information processing device 110 for adjusting the voltage of the supplied power. The information processing device 110 may also be equipped with a battery, such as a lithium battery.

[0090] The GPS receiver receives radio waves from three to five GPS satellites and outputs GPS positioning data by receiving radio waves from the GPS satellites in order to determine its geometric position relative to the GPS satellites. The GPS receiver allows the information processing device 110 to determine its current position.

[0091] (An example of the hardware configuration of remote monitoring server 120) Next, the hardware configuration of the remote monitoring server 120 will be described. Figure 4B is a block diagram showing an example of the hardware configuration of the remote monitoring server 120. As shown in Figure 4B, the remote monitoring server 120 includes a CPU 421, memory 422, and communication I / F 423. Each component 421 to 423 is connected by a bus 420.

[0092] The CPU 421 controls the entire remote monitoring server 120 by executing programs stored in memory 422. Memory 422 stores programs executed by the CPU 421, as well as various information including an advertising management database. Memory 422 can be implemented using, for example, hard disk memory, SSD, or IC memory.

[0093] Communication I / F423 is an interface that connects the remote monitoring server 120 and the network 101 via a communication line. It controls the interface between the network 101 and the internal network of the remote monitoring server 120, and controls the input of data from external devices and the output of data to external devices.

[0094] (Functional configuration of the information processing device 110) Figure 5 is a block diagram showing an example of the functional configuration of an information processing device 110 according to an embodiment of the present invention. In Figure 5, the functions of the information processing device 110 can be realized by a control unit 500, a first communication unit 501, a storage unit 502, a display control unit 503, an audio output control unit 504, an imaging unit 505, an operation abnormality detection unit (detection unit) 506, and a second communication unit 507.

[0095] The control unit 500 controls the entire information processing device 110. Specifically, the control unit 500 can realize its functions, for example, by having the CPU 401 shown in Figure 4A execute a program stored in the memory 402 or the like.

[0096] The first communication unit 501 communicates via an external communication network of the elevator 130. Specifically, the first communication unit 501 can perform its functions using, for example, the first communication I / F 404 shown in Figure 4A, and communicates via the network 101.

[0097] The first communication unit 501 acquires, for example, advertising information related to advertisements for users of the elevator 130. The first communication unit 501 can acquire advertising information from the advertising distribution server 140 or the advertiser's terminal device 150 via the network 101. Alternatively, the first communication unit 501 may acquire advertising information from information terminal devices such as smartphones carried by users of the elevator 130.

[0098] The storage unit 502 stores the advertising information acquired by the first communication unit 501. Specifically, the storage unit 502 can implement its function using, for example, the memory 402 shown in Figure 4A. The storage unit 502 may store the advertising information acquired by the first communication unit 501 as is, or it may store the advertising information acquired by the first communication unit 501 after it has been processed for display by the control unit 500.

[0099] If the first communication interface 404 shown in Figure 4A is implemented by a USB interface, the storage unit 502 may store advertising information acquired from a USB memory or external device connected via the first communication interface 404. In this case as well, the storage unit 502 may store the advertising information acquired from the USB memory or external device as is, or it may store the advertising information acquired from the USB memory or external device that has been processed for display by the control unit 500.

[0100] The storage unit 502 stores advertising information for a contract period determined based on a contract established between, for example, the administrator of the information processing device 110 or elevator 130 and the advertiser. Advertising information after the contract period has expired is deleted from the storage unit 502. The deletion of advertising information after the contract period has expired may be performed by the control unit 500 as appropriate, for example, without intervention from the administrator, or it may be performed in response to an operation by the administrator.

[0101] The display control unit 503 displays advertisements on the display screen 202 based on advertisement information acquired by the first communication unit 501 and stored in the memory unit 502. Specifically, the display control unit 503 can realize its function, for example, by having the CPU 401 shown in Figure 4A execute a program stored in the memory 402 or the like.

[0102] The display control unit 503 may display advertisements on the display screen 202 based on advertisement information stored in the storage unit 502, or it may display advertisements on the display screen 202 based on advertisement information stored in the storage unit 502 and processed by the control unit 500. The advertisement information includes image information and text information. The advertisement information may also include audio information.

[0103] Advertisement information may include information about benefits. Information about benefits can be provided, for example, by indicating an advantage (benefit) that is only available to users of elevator 130 and not to others. Specifically, benefits may include, for example, discounts or special treatment on products or services offered by the advertiser, or products or This can be used as a discount coupon for a service.

[0104] The special offer information may include information that identifies at least one of the following: the elevator 130 displaying the advertisement, the building (apartment building or office building) where the elevator 130 is installed, and the area in which the building is located (such as an area identified by address or distance).

[0105] Here, the information that identifies elevator 130 may specifically be, for example, an address or telephone number, or an ID number assigned to each elevator 130 by the elevator management company when managing each elevator 130. Similarly, the information that identifies the building in which elevator 130 is installed may specifically be, for example, the name of the building where elevator 130 is installed, an address or telephone number, or an ID number assigned to each building by the elevator management company when managing each elevator 130.

[0106] The information used to identify the area where the building with elevator 130 is located may specifically include the building's address (e.g., XX-chome, 1-chome), the area centered on the building's location based on its latitude and longitude (e.g., within a radius of XX meters), or the area centered on the nearest transportation facility (e.g., a subway station) from the building's location.

[0107] The control unit 500 can acquire at least one of the following information stored in the information processing device 110 (or its memory 402): information about the elevator 130 provided by the information processing device 110, information identifying the building where the elevator 130 is installed, or information identifying the region where the building where the elevator 130 is installed is located, and include it in the benefit information.

[0108] The reward information may include information regarding the conditions for receiving the reward. The reward information may also include information regarding the date and time when an advertisement containing the reward information was displayed. The control unit 500 may include information regarding the conditions for receiving the reward or information regarding the date and time when the advertisement was displayed in the reward information. The control unit 500 can obtain date and time information from the clock of the information processing device 110 (CPU 401) and include information regarding the date and time when the advertisement containing the reward information was displayed in the reward information.

[0109] The reward information includes information about the elevator 130, information identifying the building where the elevator 130 is installed, information identifying the region where the building where the elevator 130 is installed is located, and information about the date and time. This makes it easy to identify the date and time when a user who applied for the reward using the reward information saw the advertisement inside the elevator car 131 of the elevator 130, and this information can be used as marketing information thereafter.

[0110] Furthermore, by including information about the conditions for receiving the benefits in the benefit information, users of elevator 130 can accurately understand the content of the benefits they are eligible for, and thus be able to use those benefits more reliably.

[0111] The reward information may be information that can be acquired by a portable terminal device 411 equipped with a camera, such as a smartphone. Specifically, for example, the reward information may be information displayed by a two-dimensional code. The two-dimensional code displayed on the display screen 202 can be photographed by the camera of the terminal device 411, for example, and the information recorded in the two-dimensional code can be acquired by an application provided by the terminal device 411.

[0112] The audio output control unit 504 outputs sound. Specifically, the audio output control unit 504 can perform this function by, for example, controlling the speaker 406 using the CPU 401 shown in Figure 4A. The audio output control unit 504 outputs sound via the speaker 406 based on the audio information contained in the advertisement information. Depending on the settings for each information processing device 110, the audio output control unit 504 may choose not to output sound even when displaying an advertisement based on advertisement information that includes audio information. Specifically, it may choose not to output sound at certain times set by an administrator, such as at night.

[0113] The imaging unit 505 takes photographs of the inside of the cage 131. Specifically, the imaging unit 505 can perform its function using, for example, the imaging device 403 shown in Figure 4A. The image information generated by the imaging unit 505 may be transmitted to the remote monitoring server 120 or stored in the storage unit 502.

[0114] The operation abnormality detection unit 506 detects operation abnormalities of the elevator 130. Specifically, the operation abnormality detection unit 506 can realize its function by, for example, having the CPU 401 shown in Figure 4A execute a program stored in the memory 402 or the like based on image information captured by the imaging unit 505 and signals output from the microphone 407, acceleration sensor 408, illuminance sensor 409, etc., shown in Figure 4A.

[0115] Specifically, the operation abnormality detection unit 506 detects that the elevator car 131 has stopped between floors, for example, based on the acceleration applied to the car 131 detected by the acceleration sensor 408. Furthermore, the operation abnormality detection unit 506 also detects an elevator operation abnormality if, for example, the vibration of the car 131 detected by the acceleration sensor 408 exceeds a predetermined threshold for determining the magnitude of the vibration. The predetermined threshold for determining the magnitude of the vibration can be, for example, a value indicating the magnitude of vibration equivalent to an earthquake of seismic intensity 4 or higher.

[0116] Specifically, the operation abnormality detection unit 506 detects an elevator operation abnormality if, for example, the sound inside the car 131 collected via the microphone 407 exceeds a predetermined threshold for volume determination. The predetermined threshold for volume determination can be a value that indicates the intensity (loudness) of a sound that exceeds the range of normal conversation, such as screams or shouts. Alternatively, the predetermined threshold for volume determination may be a value that indicates the intensity (loudness) of a sound that would not normally occur during normal elevator use, such as the impact sound when a user falls inside the car 131 or intentionally hits the car 131.

[0117] Specifically, the operation abnormality detection unit 506 detects an operation abnormality of the elevator 130 when, for example, the illuminance (brightness) inside the car 131 detected by the illuminance sensor 409 is above a predetermined threshold for determining the magnitude of the illuminance. The predetermined threshold for determining the magnitude of the illuminance can be arbitrarily set by, for example, the manager of the elevator 130.

[0118] The operation abnormality detection unit 506 may detect an operation abnormality of the elevator 130 if, based on the illuminance (brightness) inside the car 131 detected by the illuminance sensor 409, the number of times the illuminance inside the car 131 falls below a threshold within a predetermined time period exceeds a predetermined number. This makes it possible to detect an operation abnormality such as the lighting inside the car 131 flickering due to the end of its lifespan.

[0119] Furthermore, the operation abnormality detection unit 506 may, for example, detect an operation abnormality of the elevator 130 by combining the detection result from the illuminance sensor 409 and the detection result from the acceleration sensor 408. Specifically, when the illuminance inside the car 131 falls below a threshold, and the unit detects that the car 131 has operated a predetermined number of times based on the detection result from the acceleration sensor, the operation abnormality detection unit 506 may detect an operation abnormality of the elevator 130. An operational abnormality of the elevator 130 can be detected. Specifically, if the illuminance inside the elevator car 131 falls below a threshold and the elevator car 131 operates a predetermined number of times, it can be detected that an operational abnormality has occurred, such as a lighting failure or a lack of power supply.

[0120] Furthermore, the operation abnormality detection unit 506 may detect an operation abnormality of the elevator 130 based on image information generated by the imaging unit 505, that is, the images captured by the imaging unit 505. Specifically, the operation abnormality detection unit 506 detects an operation abnormality of the elevator 130 if, for example, an image is detected in which the user's movement is extremely large compared to an image of a user who maintains a nearly constant posture from the time they enter the car 131 until they exit (a normal image). Possible causes for detecting such abnormal image content include, for example, a user who has become ill inside the car 131 falling or crouching down, or users fighting or engaging in destructive behavior inside the car 131.

[0121] If communication via the second communication I / F 405 requires password setting, the display control unit 503 may display a password on the display screen 202 that enables communication with the terminal device 411 via the second communication unit 507 when the operation abnormality detection unit 506 detects an operation abnormality of the elevator 130. The display control unit 503 may, for example, display the password only while an operation abnormality of the elevator 130 is detected.

[0122] Furthermore, the display control unit 503 may display the password only while an operational abnormality is detected that restricts the movement of elevator users 130, such as when the elevator car 131 stops between floors. Alternatively, the display control unit 503 may display the password only while an operational abnormality of elevator 130 is detected, such as when a large-scale earthquake is expected to cause damage to communication infrastructure equipment. Once the password displayed on the display screen 202 is set, the terminal device 411 becomes able to communicate with the information processing device 110 via the second communication unit 507.

[0123] The display control unit 503 may also display the password required for communication between the user's smartphone or other terminal device 410 and the information processing device 110 on the display screen 202 in all cases where an elevator operation abnormality is detected by the operation abnormality detection unit 506 (see Figure 6(c)).

[0124] Furthermore, if the elevator operation abnormality detection unit 506 detects an abnormality in the elevator's operation, the display control unit 503 may display guidance information on the display screen 202, along with the password, indicating that communication with the terminal device 411 via the second communication unit 507 is possible. Specifically, guidance information such as, "Please enter the password displayed on the screen. This unit can communicate with the outside world as an access point," can be displayed (see Figure 6(c)). The guidance information may also include a message such as, "This unit is currently available as an access point," and may be displayed only while the information processing device 110 is available as an access point.

[0125] By displaying guidance information on screen 202, both hearing-impaired and hearing-controlled users can be reliably informed that the information processing device 110 can be used as an access point. This ensures that all users can use the information processing device 110 as an access point. This provides reassurance to users and improves user convenience.

[0126] When communication via the second communication I / F 405 does not require setting a password for the terminal device 411, the display control unit 503 communicates with the terminal device 411 via the second communication unit 507. The display screen 202 may only show information indicating that communication is possible.

[0127] The display control unit 503 may also display guidance information, including a guidance message such as, "The elevator is currently stopped due to an emergency. We will resume operation as soon as safety checks are complete. Please wait a moment," on the display screen 202. This ensures that users are reliably informed of the status of the elevator 130, thus preventing a concentration of workload on operators in cases such as when multiple elevators 130 stop simultaneously due to an earthquake.

[0128] In addition, the display control unit 503 may stop displaying advertisements on the display screen 202 based on the operation anomaly detected by the operation anomaly detection unit 506. Alternatively, the display control unit 503 may display predetermined information instead of advertisements on the display screen 202 based on the operation anomaly detected by the operation anomaly detection unit 506.

[0129] The predetermined information may include, for example, the guidance information described above, or it may include a map image or text showing the evacuation route after disembarking from elevator car 131. Alternatively, the predetermined information may include, for example, an image or audio of an elevator management company operator reading out the guidance mentioned above.

[0130] The above-mentioned voice output control unit 504 may output voice guidance informing users that the information processing device 110 can be used as an access point when the operation abnormality detection unit 506 detects an abnormality in the elevator's operation. For example, the voice output control unit 504 may output voice guidance such as, "Wave your hand in the direction of the sound. You can speak with an operator." This makes it possible to inform visually impaired users that the information processing device 110 can be used as an access point.

[0131] The second communication unit 507 communicates wirelessly with the terminal device 411, which is equipped with wireless communication capabilities, without going through the network 101. Specifically, the second communication unit 507 can realize its function by, for example, the second communication I / F 405 shown in Figure 4A. The second communication unit 507 may support multiple types of wireless communication, such as wireless communication via Wi-Fi and wireless communication via Bluetooth.

[0132] The control unit 500 described above can enable communication with the terminal device 411 via the second communication unit 507 when an operational abnormality of the elevator 130 is detected by the operational abnormality detection unit 506. Specifically, the control unit 500 disables the function of the second communication unit 507 when the elevator 130 is operating normally, and enables the communication function of the second communication unit 507 when an operational abnormality of the elevator 130 is detected by the operational abnormality detection unit 506.

[0133] Alternatively, the control unit 500 may enable the communication function between the second communication unit 507 and the terminal device 411 only during the period from when the operation abnormality detection unit 506 detects an operation abnormality of the elevator 130 until the normal operation of the elevator 130 begins.

[0134] (Display mode on display screen 202) Next, the display mode on display screen 202 will be explained. Figure 6 is an explanatory diagram showing the display mode on display screen 202. When the elevator is operating normally, information processing As shown in Figure 6(a), the device 110 displays an advertisement 601 for elevator users 600 in the advertisement display area (advertisement area) 305 of the display screen 202. Specifically, the advertisement 601 displays text guidance such as "○○ Mansion Model Room Open to the Public from 10:00 on × / ×" and "Visit and Sign a Contract Campaign," as well as images of the model of the advertised mansion.

[0135] If the information processing device 110 detects an operational abnormality, such as the elevator car 131 suddenly coming to a stop between floors, as shown in Figure 6(b), the display screen 202 will, for example, display the password 602 to be set on the terminal device 411 in order to establish communication between the information processing device 110 and the terminal device 411, as shown in Figure 6(c).

[0136] The password 602 is displayed, for example, in the advertisement display area (advertisement area) 305 of the display screen 202. Alternatively, the password 602 may be displayed by stopping the display of advertisement 601 in the advertisement display area (advertisement area) 305 and switching to displaying advertisement 601. In addition to the password 602, the advertisement display area (advertisement area) 305 may also display guidance information 603 such as, as shown in Figure 6(c), "Please enter the password displayed on the screen. This device can communicate with the outside world as an access point."

[0137] The password 602 and the information 603 are not limited to being displayed only in the advertising display area (advertising area) 305; they may also be displayed across the entire area without dividing it. This allows the user 600 to see only the information 603, thus more reliably conveying the content of the information 603 to the user 600.

[0138] By displaying the password 602 and information 603 in the advertising display area 305, the display of advertisement 601 is stopped. In this way, by stopping the display of advertisement 601 in an emergency situation such as when an operational abnormality is detected, such as when the elevator car 131 suddenly stops between floors, it is possible to avoid causing discomfort to the passengers inside the elevator car 131 by preventing the continued display of an inappropriate advertisement 601 during an emergency. Furthermore, it is possible to avoid damaging the corporate image of the advertiser by preventing discomfort to the passengers inside the elevator car 131.

[0139] If the information processing device 110 detects an operational abnormality, depending on the type of abnormality detected, it may not display the password 602 and may instead display predetermined information in place of the advertisement 601. Specifically, for example, if flooding into the elevator shaft due to a typhoon is detected, instead of the advertisement 601, guidance information 603 such as, "Assuming a power outage due to flooding, the elevator will stop at the nearest floor. Once the doors open, please quickly exit the elevator and evacuate to a safe place," may be displayed on the display screen 202. Note that flooding into the elevator shaft can be detected, for example, using a known flood detection sensor.

[0140] It is preferable to display such information in situations where it is possible to stop the elevator car 131 at least on a predetermined floor, other than operational abnormalities such as the elevator 130 stopping between floors and users 600 being trapped inside the car 131. This will prevent delays in the evacuation of users 600 due to waiting to speak with an operator.

[0141] The guidance information 603 is information provided to the user 600 in the event of an operational abnormality. It may be pre-set for each anticipated operational abnormality, and may be obtained or received (distributed) from the elevator management company each time an operational abnormality occurs. The guidance information 603 pre-set for each anticipated operational abnormality is stored, for example, in the memory 402 of the information processing device 110. By displaying the guidance information 603 corresponding to the detected operational abnormality on the display screen 202, the user 600 can take appropriate action according to the situation. It can encourage it.

[0142] Furthermore, the guidance information 603 can be implemented, for example, if the anticipated operational abnormality is the stopping of the elevator car 131 between floors, by a guidance message such as, "A service technician is on his way. We apologize for the inconvenience, but please wait a little longer." Also, for example, guidance information 603 for operational abnormalities that are not specifically anticipated may be implemented by a guidance message encouraging the crew to remain calm.

[0143] The guidance information 603 may be implemented not only as a guidance message (text) but also as an image of an operator in the management department that manages the elevator. The operator's image may be a still image or a video. The operator's image may be pre-captured (recorded) or captured in real time.

[0144] Furthermore, the operator's image may be displayed in place of the advertisement 601, or the appropriate guidance message may be displayed in place of the advertisement 601, and then the operator's image may be displayed on the display screen 202 in place of the guidance message. Also, the guidance information may include both a guidance message shown in text and a guidance message shown in images. Furthermore, the guidance information 603 may include voice guidance as described above.

[0145] Furthermore, the display screen 202 may also display a guidance message prompting the user to try communicating again after some time if communication is difficult, such as in the event of a large-scale earthquake where congestion is a concern. This helps to conserve power in the user's terminal device 411. In addition, this helps to prevent users 600 who are not familiar with using smartphones from giving up on making rescue requests using communication, thereby contributing to the safety of the user 600.

[0146] In the event of congestion or when congestion is anticipated, the communication status of the second communication unit 507 may be switched in stages based on the scale of the disaster and the priority of restoration determined by the elevator association. Specifically, for example, the information processing device 110 installed in elevators 130 with a lower restoration priority will be given priority in enabling the communication function of the second communication unit 507. This ensures that users 600 trapped in elevators 130, which are likely to be delayed in restoration due to their low restoration priority, can at least have priority access to communication.

[0147] Furthermore, specifically, for example, the communication function of the second communication unit 507 may be prioritized and enabled for the information processing device 110 installed in elevator 130, which has a high priority for restoration. Since a high priority for restoration implies that there are likely to be many vulnerable people in such facilities as hospitals and assisted living facilities for the elderly, establishing a communication environment in the elevator 130 of facilities with a high priority for restoration as early as possible can help mitigate the spread of damage to vulnerable people.

[0148] (Processing procedure of the information processing device 110) Next, we will describe the processing procedure performed by the information processing device 110. Figures 7 and 8 are flowcharts showing an example of the processing procedure performed by the information processing device 110.

[0149] In the flowchart of Figure 7, the information processing device 110 determines whether or not it has received advertising information via the network 101 (step S701). Then, it waits for the advertising information to be received (step S701: No), and if it is received (step S701: Yes), it stores the received advertising information in, for example, memory 402 (step S702).

[0150] Next, determine whether or not it is time to start the advertisement (step S703). This determination can be made based on the information regarding the start time included in the received advertisement information. Alternatively, it may be made based on the priority of the advertisement information compared to other advertisement information (information regarding this priority may also be included in the advertisement information).

[0151] In step S703, the system waits for the advertisement to start (step S703: No), and if the advertisement start time arrives (step S703: Yes), the advertisement is displayed on the display screen 202 based on the advertisement information stored in the memory unit 502 (step S704), and the series of processes ends.

[0152] In step S704, the advertisement 601 is displayed on the display screen 202 for a predetermined advertisement display time (for example, 30 seconds). The advertisement display time is set, for example, based on a contract between the information processing device 110 or the elevator manager and the advertiser. If contracts with multiple advertisers are concluded for the same time slot, the relevant advertisements are displayed sequentially and repeatedly within that time slot. If the advertisement is a video, the advertisement display time may be, for example, the playback time of the video.

[0153] The process shown in the flowchart of Figure 8 is performed when the advertisement 601 is displayed on the display screen 202. In the flowchart of Figure 8, the information processing device 110 determines whether or not it has detected an elevator malfunction (step S801). Then, it waits for the elevator malfunction to be detected (step S801: No), and if the malfunction is detected (step S801: Yes), it stops displaying the advertisement 601 on the display screen 202 (step S802).

[0154] Next, it is determined whether or not the elevator car 131 has stopped operating (step S803). If the elevator car 131 has stopped operating in step S803 (step S803: Yes), the password 602 and guidance information 602 are displayed on the display screen 202 (step S804), and the communication function via the second communication I / F 405 is switched to the enabled state (step S805).

[0155] In step S804, for example, the password 602 and guidance information 602 are displayed in the advertisement display area 305 on the display screen 202. Alternatively, in step S804, for example, the password 602 and guidance information 602 may be displayed across the entire display screen 202.

[0156] Furthermore, in step S804, in addition to displaying the password 602 and guidance information 602 on the display screen 202, voice messages such as "Please enter the password displayed on the screen. You can use this device as an access point to communicate with the outside world." may be output from the speaker 406. This ensures that users 600 and others who do not notice the password 602 and guidance information 602 displayed on the display screen 202 are reliably informed that they can communicate with the outside world of the elevator 130 via the information processing device 110.

[0157] Then, until elevator 130 returns to normal operation (step S806: No), the communication function of the second communication I / F 405 is enabled, and communication is performed with the requested terminal device 411. Specifically, for example, while the communication function of the second communication I / F 405 is enabled, a request is output to an external device in response to a request from terminal device 411, and the response received from the external device in response to that request is output to the corresponding terminal device 411. As a result, the user 600 and terminal device 411 can reliably communicate with the outside world even in elevator 130, where communication is difficult under normal circumstances.

[0158] In step S806, if elevator 130 returns to normal operation (step S806: Yes), the display of advertisement 601 is resumed (step S807), and the series of processes is terminated. If car 131 has not stopped operating in step S803 (step S803: No), the process proceeds to step S806, and the system waits for elevator 130 to return to normal operation. Regardless of whether car 131 has stopped operating or not, if an elevator operation abnormality is detected, the password 602 and guidance information 602 may be displayed on the display screen 202.

[0159] As described above, the information processing device 110 according to this embodiment of the present invention comprises: an operation abnormality detection unit 506 attached to the elevator car 131 of the elevator 130 for detecting operation abnormalities of the elevator 130; a first communication unit 501 that communicates via an external communication network (network 101) of the elevator 130; a second communication unit 507 that communicates wirelessly with a terminal device 411 equipped with wireless communication capabilities without going through network 101; and a control unit 500 that controls the communication state between the second communication unit 507 and the terminal device 411. The control unit 500 is characterized in that, when an operation abnormality of the elevator 130 is detected by the detection unit, it enables communication between the second communication unit 507 and the terminal device 411.

[0160] According to the information processing device 110 of this embodiment, when an operational abnormality occurs in the elevator 130, wireless communication is enabled between the information processing device 110 connected to the network 101 and the terminal device 411. This allows the information processing device 110 to be used as an access point such as a wireless LAN hotspot to communicate with the outside of the elevator 130.

[0161] As a result, if a user 600 of the elevator 130 becomes trapped inside the car 131, the user 600 can operate a terminal device 411 that they are carrying to communicate with the outside of the elevator 130, allowing the elevator 130's administrator to be aware that a user is trapped and to collect information about the outside of the elevator 130.

[0162] Furthermore, by using the terminal device 411 that the user 600 carries with them, the user 600 can arbitrarily select their communication destination, contact acquaintances, or choose a site they trust to gather information. This allows the user 600 to wait for the elevator 130 to resume operation without being misled by inaccurate information or having their anxiety unnecessarily increased.

[0163] Furthermore, according to the information processing device 110 of this embodiment, by restricting wireless communication between the information processing device 110 and the terminal device 411 when an abnormality in the operation of the elevator 130 is detected, it is possible to avoid security problems such as unauthorized access and information leakage that could occur when an unspecified number of terminal devices 411 share the information processing device 110 as an access point during the normal operation of the elevator 130. This makes it possible to suppress a decline in the information security of users of the terminal devices 411.

[0164] Thus, according to the information processing device 110 of this embodiment of the present invention, it is possible to support the assurance of safety and security for users 600 and improve the convenience of users 600.

[0165] As described above, since elevator 130 is equipped with an emergency battery, even in the event of a power outage caused by a large-scale natural disaster such as an earthquake, the information processing device 110 can be operated stably for a long period of time using this emergency battery. As a result, the information processing device 110 installed in elevator 130 can be reliably operated even in emergencies. This will help ensure the safety and security of 600 users and improve their convenience.

[0166] Furthermore, the information processing device 110 according to this embodiment of the present invention is characterized in that the control unit 500 enables communication with the terminal device 411 via the second communication unit 507 from the time an operational abnormality of the elevator 130 is detected by the operational abnormality detection unit 506 until the normal operation of the elevator 130 begins.

[0167] According to the information processing device 110 of this embodiment of the present invention, by restricting wireless communication between the information processing device 110 and the terminal device 411 to the period from when an operational abnormality of the elevator 130 is detected until the elevator 130 starts normal operation, that is, by limiting the period during which the information processing device 110 is used as an access point, the information security of the users 600 of the terminal device 411 can be maintained.

[0168] Furthermore, by restricting wireless communication during the normal operation of elevator 130, the use of elevator 130 for the purpose of wireless communication can be suppressed. This prevents unauthorized entry into buildings where elevator 130 is installed by persons who do not have business in the building, thereby ensuring the safety and security of users 600 and improving user convenience.

[0169] Furthermore, the information processing device 110 according to this embodiment of the present invention comprises a display screen 202 provided inside the elevator car 131, and a display control unit 503 that displays a password 602 on the display screen 202, which enables communication with a terminal device 411 via a second communication unit 507 when an operational abnormality of the elevator 130 is detected by the operational abnormality detection unit 506. The control unit 500 is characterized in that it enables communication with the terminal device 411 to which the password 602 displayed on the display screen 202 by the display control unit 503 has been set.

[0170] According to the information processing device 110 of this embodiment, by restricting the terminal device 411 that communicates wirelessly with the information processing device 110 to the terminal device 411 to which the password 602 has been set, it is possible to restrict it to the terminal device 411 carried by the user 600 who actually viewed the display screen 202 inside the cage 131 and set the password 602. This makes it possible to prioritize an environment in which the terminal device 411 carried by the user 600 inside the cage 131 can communicate with the information processing device 110 in the event of an entrapment.

[0171] Furthermore, in the information processing device 110 according to this embodiment of the invention, the display control unit 503 may, when an operational abnormality of the elevator 130 is detected by the operational abnormality detection unit 506, display a password 602 different from the previously displayed password 602 on the display screen 202, and the control unit 500 may enable communication with the terminal device 411 to which the latest password 602 displayed on the display screen 202 by the display control unit 503 has been set.

[0172] According to this information processing device 110, by displaying a password 602 that is different from the password 602 displayed previously, security problems such as unauthorized access and information leakage can be effectively avoided. This helps to suppress a decline in the information security of the user 600 of the terminal device 411.

[0173] Furthermore, the information processing device 110 according to this embodiment of the invention is characterized in that the display control unit 503 displays an advertisement on the display screen 202 when the operation abnormality detection unit 506 has not detected an operation abnormality of the elevator 130.

[0174] According to the information processing device 110 of this embodiment of the present invention, the operation of the elevator 130 By displaying advertisements on screen 202 while no row anomalies are detected, it is possible to effectively utilize screen 202 while supporting the safety and security of users 600, thereby further improving the convenience for users 600.

[0175] Furthermore, the information processing device 110 according to this embodiment of the invention is characterized in that, when the control unit 500 detects an operational abnormality of the elevator 130 caused by a disaster, it enables communication with the terminal device 411 via the second communication unit 507.

[0176] According to the information processing device 110 of this embodiment of the present invention, for example, in the event that the communication environment deteriorates due to damage to an outdoor base station caused by a disaster that affects a wide area, such as a natural disaster, the information processing device 110 can be widely opened up as a wireless access point.

[0177] This allows many users, regardless of whether they are trapped inside the elevator car 131, to communicate with the outside of the elevator 130 by operating their own terminal device 411, thereby ensuring the safety and security of more users and improving user convenience.

[0178] Furthermore, the information processing device 110 according to this embodiment of the invention is characterized in that the wireless communication is wireless communication in accordance with a wireless LAN (Local Area Network) standard such as Wi-Fi.

[0179] According to the information processing device 110 of this embodiment of the present invention, by performing communication in accordance with a communication standard widely applied to terminal devices 411 carried by users 600, such as smartphones, it is possible to enable communication for many users 600 when an abnormality in the operation of the elevator 130 is detected. This helps to ensure the safety and security of users 600 and improves their convenience.

[0180] The information processing method described in this embodiment can be implemented by executing a pre-prepared program on a computer such as a personal computer or workstation. This program is recorded on a computer-readable recording medium such as a hard disk, CD-ROM, MO, DVD, USB memory, or SSD, and is executed when read from the recording medium by the computer. This program may also be transmitted via a network such as the Internet. [Industrial applicability]

[0181] As described above, the information processing device and information processing program according to this invention are useful for information processing devices installed in elevators and for information processing programs executed by said information processing device, and are particularly suitable for information processing devices and information processing programs that support the safety and security of users in emergencies and critical situations. [Explanation of symbols]

[0182] 110 Information Processing Device 120 Remote monitoring servers 130 Elevators 131 baskets 202 Display screen 500 Control Unit 501 1st Communications Unit 502 Storage section 503 Display Control Unit 504 Audio Output Control Unit 505 Photography Department 506 Operation Anomaly Detection Unit 507 Second Communications Unit

Claims

1. An information processing device that is attached to an elevator car, A first communication unit that communicates with an external device located outside the cage, Within the aforementioned cage, a second communication unit is provided for wireless communication with a portable terminal device equipped with wireless communication capabilities, A control unit that enables communication with an external device by the first communication unit and enables communication with the terminal device by the second communication unit, and that performs communication between the terminal device and the external device when an abnormality in the operation of the elevator is detected, An information processing device characterized by having the following features.

2. Equipped with an accelerometer, The information processing device according to claim 1, characterized in that it detects an abnormality in the operation of the elevator when the vibration of the cage detected by the acceleration sensor is greater than or equal to a predetermined threshold for determining the magnitude of the vibration.

3. Equipped with a microphone, The information processing device according to claim 1, characterized in that it detects an abnormality in the operation of the elevator when the sound inside the car, collected via the microphone, is above a predetermined threshold for volume determination.

4. Equipped with an illuminance sensor, The information processing device according to claim 1, characterized in that it detects an abnormality in the operation of the elevator when the illuminance inside the car detected by the illuminance sensor is above a predetermined threshold for determining the magnitude of the illuminance or below a predetermined threshold.

5. Equipped with a camera crew, The information processing device according to claim 1, characterized in that it detects an abnormality in the operation of the elevator based on image information generated by the imaging unit.

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