system
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-12
- Publication Date
- 2026-06-24
Smart Images

Figure 2026103392000001_ABST
Abstract
Claims
1. A means of analyzing user inquiries using natural language processing technology, A means of obtaining information from the relevant information recording area depending on the type of query, A means for automatically generating a response based on acquired information, A means for sending the generated response to the user terminal, A means of displaying a response to a real-time inquiry using an augmented reality device or a portable electronic device, A system that includes this.
2. A means of detecting inquiries that require follow-up, A means of recording detected follow-up items and notifying the person in charge, Means of using automated generation artificial intelligence technology in response generation, The system according to claim 1, including the following:
3. It provides an augmented reality interface and a means of receiving real-time inquiries from users, A means of providing an augmented reality interface that displays replies in real time, The system according to claim 1, including the following: