system

JP2026103392APending Publication Date: 2026-06-24SOFTBANK GROUP CORP

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-12
Publication Date
2026-06-24

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  • Figure 2026103392000001_ABST
    Figure 2026103392000001_ABST
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Abstract

We provide the system. [Solution] A means of analyzing user inquiries using natural language processing technology, A means of obtaining information from the relevant information recording area depending on the type of query, A means for automatically generating a response based on acquired information, A means for sending the generated response to the user terminal, A means of displaying a response to a real-time inquiry using an augmented reality device or a portable electronic device, A system that includes this.
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Claims

1. A means of analyzing user inquiries using natural language processing technology, A means of obtaining information from the relevant information recording area depending on the type of query, A means for automatically generating a response based on acquired information, A means for sending the generated response to the user terminal, A means of displaying a response to a real-time inquiry using an augmented reality device or a portable electronic device, A system that includes this.

2. A means of detecting inquiries that require follow-up, A means of recording detected follow-up items and notifying the person in charge, Means of using automated generation artificial intelligence technology in response generation, The system according to claim 1, including the following:

3. It provides an augmented reality interface and a means of receiving real-time inquiries from users, A means of providing an augmented reality interface that displays replies in real time, The system according to claim 1, including the following: