system

The system enhances information search and response generation efficiency by using natural language processing and artificial intelligence to quickly provide relevant information, addressing inefficiencies in existing systems.

JP2026105458APending Publication Date: 2026-06-26SOFTBANK GROUP CORP
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Patent Information

Application Number
JP2024219955
Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-12-16
Publication Date
2026-06-26

AI Technical Summary

Technical Problem

Existing systems require significant time and resources for information search and response generation, leading to inefficiencies in sales activities and user satisfaction, especially when relevant information is not present in the database.

Method used

A system equipped with natural language processing for syntactic analysis, keyword extraction, and artificial intelligence to generate responses, which includes a search mechanism for databases and a display mechanism to present information quickly.

Benefits of technology

Improves the efficiency of information retrieval and response generation, allowing users to focus on sales activities by providing timely and relevant information, even when it is not readily available in the database.

✦ Generated by Eureka AI based on patent content.

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Abstract

We provide the system. [Solution] An interface for receiving user inquiries in text format, A processing means for syntactically analyzing received text using natural language processing, A search method that uses keywords obtained through syntactic analysis to retrieve related information from a data structure, A response generation means that generates new information using artificial intelligence when relevant information cannot be obtained, A means of presentation for presenting generated information to the user, A payment analysis tool that analyzes electronic payment operations to identify information, A system that includes this.
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Citation Information

Patent Citations

  • Persona chatbot control method and system

    JP2022180282A