Artificial intelligence system, program for artificial intelligence system
The AI system simplifies Q&A content preparation by allowing administrators to interact with pre-trained AI to generate, edit, and share Q&A content through a browser interface, addressing the inefficiencies of manual creation in conventional systems.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SATELLITE OFFICE CO LTD
- Filing Date
- 2024-12-17
- Publication Date
- 2026-06-29
AI Technical Summary
Conventional Q&A systems require administrators to manually create and register question and answer sets, leading to significant labor and annoyance in preparing Q&A information.
An artificial intelligence system that allows administrators to communicate with pre-trained AI means to generate and manage Q&A content, including specifying electronic information sources, generating questions and answers, and editing or sharing them, using a browser interface with features like drag-and-drop and language selection.
Enables administrators to easily prepare, edit, and share Q&A content, reducing manual labor and enhancing efficiency in creating and managing Q&A information.
Smart Images

Figure 2026105885000001_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to an artificial intelligence system including an administrator terminal and a server, where the administrator terminal can communicate with pre-trained artificial intelligence means of the server, and a program thereof.
Background Art
[0002] Conventionally, a Q&A system including a management server, a questioner terminal, and an answerer terminal has been known (for example, Patent Document 1).
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Summary of the Invention
Problems to be Solved by the Invention
[0004] However, in the above-described conventional Q&A system, since the administrator creates frequently asked questions and answers, sets them, and registers each set as content data in the database of the management server, the administrator has to create each question and answer and register their sets, resulting in a large amount of labor and annoyance in preparing Q&A information.
[0005] Therefore, the present invention solves the problems of the prior art as described above. That is, an object of the present invention is to provide an artificial intelligence system and a program thereof, in which an administrator can easily prepare Q&A about the content of a desired electronic information source.
Means for Solving the Problems
[0006] The invention according to claim 1 is an artificial intelligence system comprising an administrator terminal and a server, wherein the administrator terminal is able to communicate with a pre-trained artificial intelligence means of the server, and when a predetermined operation is performed in the browser of the administrator terminal, the browser opens a source specification window in which an electronic information source can be specified, and when an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends to the server at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, and instruction command information to generate a Q&A about the content of the electronic information source, and the server uses the pre-trained artificial intelligence means to generate multiple sets of question sentences and answer sentences about the content of the electronic information source based on the content of the electronic information source and the instruction command information received, and sends the multiple sets of generated question sentences and answer sentences obtained by the execution to the administrator terminal, and the administrator terminal displays the multiple sets of generated question sentences and answer sentences received in the browser, thereby solving the above-mentioned problems.
[0007] The invention according to claim 2 further solves the aforementioned problems by having an add button in a browser that displays multiple sets of generated question and answer data for the administrator terminal, in addition to the configuration of the artificial intelligence system described in claim 1, and when the add button is operated, the browser displays a question and answer addition window having a question input field and an answer input field, and when a question is entered in the question input field and an answer is entered in the answer input field and the send button is operated, the administrator terminal sends the entered question data and answer data to the server, and the server adds the received question data and answer data to multiple sets of generated question and answer data and sends it to the administrator terminal.
[0008] The invention according to claim 3 further solves the aforementioned problems by having a browser that displays multiple sets of generated question and answer data for the administrator terminal, wherein an edit button is provided at each point in the question and answer data, and when the edit button is operated, the browser displays the question and answer data corresponding to the operated point in an editable format and also displays an update button, and when the update button is operated after editing, the administrator terminal sends the edited question and answer data to the server, and the server reflects the received question and answer data in the multiple sets of generated question and answer data and sends it to the administrator terminal.
[0009] The invention according to claim 4 further solves the aforementioned problems by providing a browser that displays multiple sets of generated question and answer data from the administrator terminal, where each set of question and answer data can be freely selected and the display order can be freely changed by drag-and-drop operation, in addition to the configuration of the artificial intelligence system described in claim 3.
[0010] The invention according to claim 5 further solves the aforementioned problems by having a configuration that, in addition to the configuration of the artificial intelligence system described in any one of claims 1 to 4, a browser that displays multiple sets of generated question and answer texts on the administrator terminal, when a predetermined operation for publication occurs, the browser opens a URL issuing window having a share button and a link field, when the share button is operated, the server issues and sends public URL information to the administrator terminal, the administrator terminal displays the received public URL information in the link field of the URL issuing window, and when another user terminal accesses the server based on the public URL information, the browser of the other user terminal displays multiple sets of generated question and answer texts that have already been generated.
[0011] The invention according to claim 6 further solves the aforementioned problems by providing a browser that displays multiple sets of generated question and answer texts from the administrator terminal and other user terminals, in addition to the configuration of the artificial intelligence system described in claim 5, with the content of the electronic information source being freely displayable.
[0012] The invention according to claim 7 further solves the aforementioned problems by providing a download button in the browser of the administrator terminal that displays multiple sets of generated question and answer data, in addition to the configuration of the artificial intelligence system described in claim 6, and by providing a configuration that allows the administrator terminal's browser to freely display the download file format when the download button is operated.
[0013] The invention according to claim 8 further solves the aforementioned problems by having, in addition to the configuration of the artificial intelligence system described in claim 7, a language selection button is provided in the browser of the administrator terminal, and when an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends instruction command information to the server to generate a Q&A about the content of the electronic information source based on the language information selected by the language selection button, regardless of the language of the specified electronic information source.
[0014] The invention according to claim 9 is a program for an artificial intelligence system in which an administrator terminal can communicate with a pre-trained artificial intelligence means on a server, and solves the aforementioned problems by causing the administrator terminal to perform the following steps: a source specification window display step in which, when a predetermined operation is performed on the browser of the administrator terminal, the browser opens a source specification window in which an electronic information source can be specified; an upload step in which, when an operation to specify an electronic information source is performed on the source specification window, the administrator terminal sends to the server at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, and instruction command information to generate a Q&A about the content of the electronic information source; a Q&A generation step in which the server uses the pre-trained artificial intelligence means to generate a plurality of sets of question sentences and answer sentences about the content of the electronic information source based on the content of the received electronic information source and instruction command information; a Q&A data transmission step in which the server sends a plurality of sets of generated question sentences and answer sentences obtained by the execution to the administrator terminal; and a Q&A data display step in which the administrator terminal displays a plurality of sets of generated question sentences and answer sentences received on the browser. [Effects of the Invention]
[0015] The artificial intelligence system of the present invention, by comprising an administrator terminal and a server, not only allows the administrator terminal to communicate with the server, but also enables the following unique effects.
[0016] According to the artificial intelligence system of the invention described in claim 1, an administrator can simply specify an electronic information source in the source specification window, and a Q&A about the content of that electronic information source will be generated and displayed in the browser. Therefore, an administrator can easily prepare a Q&A about the content of a desired electronic source.
[0017] According to the artificial intelligence system of the invention of claim 2, in addition to the effects of the invention of claim 1, when an administrator enters the question and answer text they wish to add in the question and answer text addition window and operates the submit button, the entered content is reflected in the Q&A. Therefore, the administrator can easily add the desired Q&A content to the Q&A generated by the pre-trained artificial intelligence means.
[0018] According to the artificial intelligence system of the invention of claim 3, in addition to the effects of the invention of claim 2, when an administrator edits a question or answer by operating the edit button in the section corresponding to the question or answer they want to edit and then operates the update button, the edited content is reflected in the Q&A. Therefore, the administrator can easily edit the content of the Q&A generated by the pre-trained artificial intelligence means.
[0019] According to the artificial intelligence system of the invention of claim 4, in addition to the effects of the invention of claim 3, the display order can be freely changed by drag-and-drop operation for each set of question and answer sentences. Therefore, based on the expected frequency of FAQs, sets of question and answer sentences that are likely to be frequently used can be easily rearranged and displayed above sets of question and answer sentences that are likely to be less frequently used.
[0020] According to the artificial intelligence system of the invention of claim 5, in addition to the effects achieved by any one of the inventions of claims 1 to 4, the content of the Q&A collection created by the administrator using the pre-trained artificial intelligence means is also displayed in the browsers of other user terminals that access the server based on the public URL information, so the administrator can easily share the content of the created Q&A collection with other users.
[0021] According to the artificial intelligence system of the invention of claim 6, in addition to the effects achieved by the invention of claim 5, the content of the electronic information source can be displayed in the browser even after the generation of multiple sets of generated question sentences and answer sentences, so administrators and other users can easily check the content of the electronic information source.
[0022] According to the artificial intelligence system of the invention according to claim 7, in addition to the effects achieved by the invention according to claim 6, since the file format for download is displayed selectably, the administrator can easily select a desired file format such as the CSV format and download it.
[0023] According to the artificial intelligence system of the invention according to claim 8, in addition to the effects achieved by the invention according to claim 7, for example, if English is selected by the language selection button, even if the language of the electronic information source is Japanese, instruction command information indicating that Q&A is to be generated in English is transmitted from the administrator terminal to the server. Therefore, the administrator can easily prepare a Q&A set in a desired language.
[0024] According to the program of the artificial intelligence system of the invention according to claim 9, similar to the effects achieved by the invention according to claim 1, just by the administrator designating an electronic information source in the source designation window, Q&A regarding the content of the electronic information source is generated and displayed in the browser. Therefore, the administrator can easily prepare Q&A regarding the content of a desired electronic information source.
Brief Description of the Drawings
[0025] [Figure 1] A diagram showing the concept of an artificial intelligence system which is an embodiment of the present invention. [Figure 2] A chart diagram showing an operation example of an artificial intelligence system which is an embodiment of the present invention. [Figure 3] A diagram showing a state where the "New Q&A" button is operated in the administrator screen of the browser of the administrator terminal of the artificial intelligence system which is an embodiment of the present invention and the source designation window is displayed. [Figure 4] A diagram showing an input example of the source designation window of the artificial intelligence system which is an embodiment of the present invention. [Figure 5] A diagram showing a state where a plurality of sets of data of generated question sentences and answer sentences are displayed in the administrator screen of the browser of the administrator terminal of the artificial intelligence system which is an embodiment of the present invention. [Figure 6]This figure shows how the "Add" button is operated on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention, and how the "Add Question / Answer" window is displayed. [Figure 7] This figure shows the appearance of the edit field and the "Update" button on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention, after the edit button has been operated. [Figure 8] This figure shows how drag-and-drop icons are displayed on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention. [Figure 9] This figure shows the URL issuance window displayed when the "External Publication" item button is operated on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention. [Figure 10] This figure shows how a user terminal of an artificial intelligence system, which is an embodiment of the present invention, accesses a first server based on public URL information, and how the browser displays multiple sets of generated question and answer data. [Figure 11] This figure shows how the source information dropdown button is operated on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention, and how the source information display window is displayed. [Figure 12] This figure shows the download button being operated on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention, and the file format selection window being displayed. [Figure 13] This figure shows how the language selection button is operated to switch languages on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention. [Figure 14] This figure shows how multiple sets of generated question and answer sentences are displayed on the administrator screen of the browser of the administrator terminal of an artificial intelligence system, which is an embodiment of the present invention, based on the electronic information source specified in the language selected in Figure 13. [Modes for carrying out the invention]
[0026] The artificial intelligence system of the present invention comprises an administrator terminal and a server, and when a predetermined operation is performed in the browser of the administrator terminal, the browser opens a source specification window in which an electronic information source can be freely specified, and when an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends to the server at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, and instruction command information to generate a Q&A about the content of the electronic information source, and the server uses pre-trained artificial intelligence means to generate multiple sets of question sentences and answer sentences about the content of the electronic information source based on the content of the electronic information source and the instruction command information received, and sends the multiple sets of generated question sentences and answer sentences obtained by the execution to the administrator terminal, and the administrator terminal displays the multiple sets of generated question sentences and answer sentences received in the browser, so that the administrator can easily prepare a Q&A about the content of the desired electronic information source, the specific embodiment of the system may be any. Furthermore, the program of the artificial intelligence system of the present invention may have any specific embodiment as long as it allows the administrator to easily prepare a Q&A about the content of a desired electronic information source by having the administrator terminal perform the following steps: a source specification window display step in which, when a predetermined operation is performed in the browser of the administrator terminal, the browser opens a source specification window in which an electronic information source can be freely specified; an upload step in which, when an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends to the server at least one of the specified electronic information source, such as electronic file information, website URL information, or database information, and instruction command information to generate a Q&A about the content of the electronic information source; a Q&A generation step in which the server uses pre-trained artificial intelligence means to generate multiple sets of question sentences and answer sentences about the content of the electronic information source based on the content of the received electronic information source and instruction command information; a Q&A data transmission step in which the server sends multiple sets of generated question sentences and answer sentences obtained by the execution to the administrator terminal; and a Q&A data display step in which the administrator terminal displays the multiple sets of generated question sentences and answer sentences received in the browser.
[0027] For example, administrator terminals and user terminals can be any type of device that sends and receives information, such as desktop personal computer terminals, notebook personal computer terminals, smartphone terminals, and tablet terminals, as long as they can connect to the server via a communication network including a wide area network (such as the Internet), a local network, or a telephone line. Furthermore, each server can be a single server or multiple servers on the cloud. The pre-trained artificial intelligence means (text generation means) is a text generation means that generates text data and is composed of an interactive model also called a large-scale language model, such as ChatGPT (Generative Pre-trained Transformer) (hereinafter referred to as ChatGPT), and may be configured on one server or on multiple servers on the cloud. Furthermore, the electronic information source can be any electronic data that can be specified, such as electronic file information like document files, website URL information, or database information. Here, a document file refers to an electronic data file that contains text information, and the data file format can be anything from a simple text data format, document data format, cell-display type spreadsheet file format, to pixel-display type image file format such as photos and videos, or any format that allows text to be read using image recognition means or speech recognition means, as long as the text is recognized directly or indirectly by transcribing text from speech. Note that the text also includes program source code. Furthermore, the URL information (Uniform Resource Locator information), which is location information for the specified information that designates the electronic information source, can be any information that can identify an HTML website page or document file obtained by accessing a web server. [Examples]
[0028] Below, an artificial intelligence system 100, which is an embodiment of the present invention, will be described with reference to Figures 1 to 14. Here, Figure 1 is a diagram illustrating the concept of an artificial intelligence system 100, which is an embodiment of the present invention; Figure 2 is a chart showing an example of operation of the artificial intelligence system 100, which is an embodiment of the present invention; Figure 3 shows the display of the source specification window 113 when the "New Q&A" button 112a is operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention; Figure 4 shows an example of input in the source specification window 113 of the artificial intelligence system 100, which is an embodiment of the present invention; and Figure 5 Figure 1 shows how multiple set data GT of generated question sentences and answer sentences are displayed on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention. Figure 6 shows how the add button 112d is operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention, and how the question sentence / answer sentence add window 114 is displayed. Figure 7 shows the administrator screen 1 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention. Figure 12 shows the edit button being operated, displaying the edit field 112f and the "Update" button 112g; Figure 8 shows the drag-and-drop display icon 112h being displayed on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention; Figure 9 shows the URL issuance window 115 being displayed when the "External Publication" item button 112c is operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention. The diagrams show the following: Figure 10 shows a user terminal 140 of the artificial intelligence system 100, an embodiment of the present invention, accessing the first server 120 based on the public URL information RS, and the browser 141 displaying multiple set data GT of generated question sentences and answer sentences; Figure 11 shows a source information pulldown button 112k being operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, an embodiment of the present invention, and the source information display window 116 being displayed; Figure 12 shows,Figure 13 shows the download button 112m being operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention, and the file format selection window 117 being displayed. Figure 13 shows the language selection button 112n being operated on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention, and the language being switched. Figure 14 shows multiple sets of generated question and answer data GT being displayed on the administrator screen 112 of the browser 111 of the administrator terminal 110 of the artificial intelligence system 100, which is an embodiment of the present invention, with the electronic information source specified in the language selected in Figure 13.
[0029] As shown in Figure 1, an embodiment of the present invention, the artificial intelligence system 100, comprises an administrator terminal 110, a first server 120 and a second server 130 as servers, and a user terminal 140 as an example. Of these, the first server 120 has a database and a bot which is also a display program, and the database contains information about the web page of the administrator screen 112 of the artificial intelligence system 100 that is displayed by the browser 111 of the administrator terminal 110. Furthermore, the second server 130 has ChatGPT, which is an example of a text generation means also known as a Large-Scale Language Model (LLM), as a pre-trained artificial intelligence means 131. Furthermore, from a technical standpoint, the first server 120 and the second server 130 may have a configuration that is physically common to each other, or they may have a configuration that is physically different.
[0030] Furthermore, the administrator terminal 110 is configured to communicate freely with ChatGPT, which is an example of a pre-trained artificial intelligence means 131 of the second server 130, via the first server 120. In this embodiment, when a predetermined operation is performed in the browser 111 of the administrator terminal 110, the browser 111 opens a source specification window 113 that allows the user to freely specify an electronic information source. Then, when an operation to specify an electronic information source is performed in the source specification window 113, the administrator terminal 110 sends to the first server 120 at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, along with instruction information to generate a Q&A about the contents of the electronic information source.
[0031] Then, the first server 120 generates multiple sets of question and answer sentences about the content of the electronic information source based on the content of the received electronic information source and instruction information, using ChatGPT, which is an example of a pre-trained artificial intelligence means 131 of the second server 130. Then, the first server 120 sends multiple sets of data GT, consisting of generated question sentences and answer sentences obtained through execution, to the administrator terminal 110. The administrator terminal 110 is configured to display multiple sets of data GT, consisting of received generated question and answer sentences, in the browser 111.
[0032] This allows the administrator to simply specify an electronic information source in the source specification window 113, and a Q&A about the contents of that electronic information source will be generated and displayed in the browser 111. As a result, administrators can easily prepare Q&A about the content of the desired electronic information source.
[0033] Next, we will explain in detail an example of how the artificial intelligence system 100 operates. As shown in Figure 2, step S1 is a step to determine whether a predetermined operation has been performed, in which it is determined whether a predetermined operation has been performed in the browser 111 of the administrator terminal 110. As shown in Figure 3, when a login operation to the artificial intelligence system 100 is performed in the browser 111 of the administrator terminal 110, the browser 111 of the administrator terminal 110 displays the administrator screen 112.
[0034] Here, on the administrator screen 112, as an example, a "New Q&A" button 112a is displayed in the left column, and below it in the left column, a Q&A item 112b is displayed. Then, let's assume that the "New Q&A" button 112a was pressed as a predetermined operation. If it is determined that the "New Q&A" button 112a has been operated as a predetermined operation, the process proceeds to step S2. On the other hand, if it is determined that the button has not yet been operated, step S1 is repeated. Furthermore, in the phrase "whether or not a prescribed operation was performed in the browser 111 of the administrator terminal 110," "in the browser 111" means that the browser 111 is in an active state. As an example of a predetermined operation, the "New Q&A" button 112a was shown to be operated, but a predetermined shortcut key operation using the keyboard while the browser 111 is active may also be used.
[0035] In step S2, as a source specification window display step, the browser 111 on the administrator terminal 110 opens a source specification window 113 that allows the user to freely specify the electronic information source. More specifically, the source selection window 113 has a "File Upload" tab, a "URL" tab, and an "Instructions" tab. When the "File Upload" tab is selected, it allows users to specify and upload an electronic file as an example of an electronic information source.
[0036] More specifically, when the "File Upload" tab is selected, the source selection window 113 has a file selection area 113a, a Q&A title input field 113b, and a "Send" button 113c. Of these, the file selection area 113a is provided with icons for electronic files that can be freely selected by drag-and-drop operation. Furthermore, when the file selection area 113a is clicked, the browser 111 is configured to display folders in a tree format, allowing users to freely select electronic files. Now you can specify the database. When the "URL" tab is selected, the source selection window 113 is configured to display a URL information input field. When the "Instructions" tab is selected, instructions on how to specify an electronic information source are displayed.
[0037] In step S3, as a step to determine whether an electronic information source has been specified, it is determined whether or not an operation to specify an electronic information source has been performed in the source specification window 113. As shown in Figure 4, for example, when multiple electronic files (file name information DS) are selected by drag-and-drop in the source selection window 113, and the Q&A title information TL for "Workflow Q&A" is entered in the Q&A title input field 113b as an example, and the "Send" button 113c is pressed, it is determined that an operation to specify an electronic information source has occurred. If it is determined that an operation to specify an electronic information source has occurred, the process proceeds to step S4; otherwise, step S3 is repeated.
[0038] In step S4, as an upload step, the administrator terminal 110 sends to the first server 120 at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, along with instruction information to generate a Q&A about the contents of the electronic information source, and, as an example, Q&A title information TL for "Workflow Q&A". In the example shown in Figure 4, the administrator terminal 110 sends four electronic files, instruction information to generate Q&A about the contents of the four electronic files which are an example of an electronic information source, and Q&A title information TL for "Workflow Q&A" as an example, to the first server 120.
[0039] In step S5, as a Q&A generation step, the first server 120 generates multiple sets of question sentences and answer sentences about the content of the electronic information source based on the content of the received electronic information source and instruction command information, using ChatGPT, which is an example of a pre-trained artificial intelligence means 131 of the second server 130. More specifically, for example, first, understand the content of the electronic information source as the answer, and then divide it into multiple point items. Then, questions are generated to inquire about each point item, and the content of the electronic information source corresponding to these questions is appropriately rearranged (revised) to generate the answer text. In step S6, as a Q&A data transmission step, the first server 120 sends multiple sets of generated question and answer data GT obtained through execution to the administrator terminal 110.
[0040] In step S7, as shown in Figure 5, as a Q&A data display step, the administrator terminal 110 displays multiple sets of data GT of received generated question sentences and answer sentences in the browser 111. More specifically, the browser 111 of the administrator terminal 110 displays multiple set data GT of generated question sentences and answer sentences on the administrator screen 112.
[0041] As a result, as mentioned above, the administrator can simply specify an electronic information source in the source specification window 113, and a Q&A about the contents of that electronic information source will be generated and displayed in the browser 111. As a result, administrators can easily prepare Q&A about the content of the desired electronic information source.
[0042] At this time, the browser 111 of the administrator terminal 110 displays, on the administrator screen 112, multiple set data GT of generated question texts and answer texts, along with Q&A title name information TL, an add button 112d, a first edit button 112e (see Figure 7), a drag-and-drop display icon 112h (see Figure 8), a source information pull-down button 112k, a download button 112m, and a second edit button 112p. Furthermore, because multiple sets of generated question and answer data GT are generated and displayed, the newly generated Q&A title information TL is added and displayed in Q&A item 112b in the left column.
[0043] Furthermore, in this embodiment, as shown in Figure 6, an add button 112d is provided in the browser 111 that displays multiple set data GT of generated question sentences and answer sentences from the administrator terminal 110. Then, when the add button 112d is operated, the browser 111 of the administrator terminal 110 displays a question / answer addition window 114 which has a question input field 114a and an answer input field 114b. Next, when a question is entered in the question input field 114a and an answer is entered in the answer input field 114b, and the "Add" button 114c, which serves as the submit button, is pressed, the administrator terminal 110 sends the entered question data and answer data to the first server 120.
[0044] The first server 120 is configured to add the received question text data and answer text data to multiple set data GT of generated question text and answer text, and then send it to the administrator terminal 110. This allows the administrator to enter the question and answer text they wish to add in the question / answer addition window 114 and press the submit button, at which point the entered content will be reflected in the Q&A. As a result, administrators can easily add desired Q&A content to the Q&A generated by ChatGPT, which is an example of a pre-trained artificial intelligence means 131.
[0045] Furthermore, in this embodiment, as shown in Figure 7, in the browser 111 that displays multiple set data GT of generated question sentences and answer sentences from the administrator terminal 110, a first edit button 112e is provided as an edit button at the location of each question sentence and answer sentence. More specifically, when you move the cursor over each question or answer using the mouse, the first edit button 112e will appear at that location.
[0046] Then, when the first edit button 112e is operated, the browser 111 on the administrator terminal 110 displays the question and answer text corresponding to the operated area in an editable format, and also displays the "Update" button 112g. More specifically, in the question and answer text corresponding to the manipulated section, an editing field 112f will appear, allowing for free editing. When the "Update" button 112g is pressed after editing, the administrator terminal 110 sends the edited question text data and answer text data to the first server 120. The first server 120 is configured to reflect the received question and answer data into multiple set data GT of generated question and answer texts and send them to the administrator terminal 110.
[0047] This allows the administrator to edit the question and answer text by clicking the first edit button 112e in the section corresponding to the question or answer text they want to edit, and then click the "Update" button 112g to reflect the edited content in the Q&A. As a result, administrators can easily edit the content of the Q&A generated by ChatGPT, which is an example of a pre-trained artificial intelligence tool 131.
[0048] Furthermore, in this embodiment, as shown in Figure 8, in the browser 111 displaying multiple sets of question and answer data GT generated by the administrator terminal 110, each set of question and answer text can be freely selected. More specifically, as an example, when you move the cursor over the left side of the desired question and answer set using the mouse, a drag-and-drop icon 112h will appear at that location.
[0049] Then, by clicking, the question and answer set can be freely dragged. The display order can be freely changed by dragging and dropping items vertically. For example, if you drag and drop a set of question and answer sentences upwards, the set of question and answer sentences immediately above it will move downwards, changing the display order. This allows you to freely change the display order of each question and answer set using drag-and-drop. As a result, by anticipating the frequency of FAQs, sets of questions and answers that are likely to appear frequently can be easily sorted and displayed higher than sets of questions and answers that are likely to appear less frequently. In other words, on the first server 120, the data displayed on the administrator screen 112 shown in the browser 111 of the administrator terminal 110 is updated.
[0050] In this embodiment, as shown in Figure 9, in a browser 111 displaying multiple set data GT of generated question and answer texts from the administrator terminal 110, as an example of an operation for predetermined publication, clicking on the Q&A item 112b in the "Workflow Q&A" section of the left column displays multiple item buttons, and the "External Publication" item button 112c is selected. Then, the browser 111 on the administrator terminal 110 opens a URL issuing window 115 which has a "Share" button 115b and a link field 115c as sharing buttons.
[0051] The URL issuance window 115 includes a selection item 115a for public access / external access only, a "Share" button 115b as a sharing button, and a link field 115c. When the user selects either public access, which allows anyone to access and view the content without logging in, or limited access, which allows only registered members to access and view the content, and clicks the "Share" button 115b, communication takes place between the administrator terminal 110 and the first server 120.
[0052] More specifically, the first server 120 issues public URL information RS and sends it to the administrator terminal 110. Then, the administrator terminal 110 displays the received public URL information RS in the link field 115c of the URL issuing window 115. Furthermore, the link section 115c has a copy button, and when the copy button is pressed, the public URL information RS is copied (temporarily saved) to the clipboard, allowing it to be easily pasted. Then, as shown in Figure 10, when another user terminal 140 accesses the first server 120 based on the public URL information RS, the browser 141 of the other user terminal 140 is configured to display multiple sets of generated question and answer texts GT that have already been generated.
[0053] As a result, the content of the Q&A collection created by the administrator using Chat GPT, which is an example of a pre-trained artificial intelligence means 131, is also displayed in the browser 141 of other user terminals 140 that access the first server 120 based on the public URL information RS. As a result, administrators can easily share the content of the Q&A collection they have created with other users.
[0054] Furthermore, in this embodiment, as shown in Figures 10 and 11, the contents of the electronic information source are made freely displayable in the browser 111 displaying multiple set data GT of generated question sentences and answer sentences from the administrator terminal 110, and in the browser 141 displaying multiple set data GT of generated question sentences and answer sentences from other user terminals 140. More specifically, as shown in Figure 11, the administrator screen 112 of the browser 111 on the administrator terminal 110 has a source information pulldown button 112k near the Q&A title name information TL.
[0055] When the source information pull-down button 112k is operated, the browser 111 on the administrator terminal 110 is configured to display the source information display window 116. This source information display window 116 is designed to display file name information DS, which is the electronic information source. As a result, even after the generation of multiple sets of data GT consisting of generated question sentences and answer sentences, the contents of the electronic information source can be freely displayed in the browser 111. As a result, administrators and other users can easily verify the contents of electronic information sources.
[0056] Furthermore, in this embodiment, as shown in Figure 12, a download button 112m is provided in the browser 111 that displays multiple set data GT of generated question sentences and answer sentences from the administrator terminal 110. Furthermore, when the download button 112m is pressed, the browser 111 on the administrator terminal 110 is configured to display a list of download file formats that can be freely selected.
[0057] More specifically, when the download button 112m is pressed, the browser 111 on the administrator terminal 110 displays the file format selection window 117. This file format selection window 117 displays multiple file formats for selection, and also includes a "Download" button. When the administrator selects the desired file format and clicks the "Download" button, the download of multiple sets of generated question and answer data (GT) in the selected file format will begin. This allows you to freely select the download file format. As a result, administrators can easily select and download their desired file format, such as CSV.
[0058] Furthermore, in this embodiment, as shown in Figure 13, a language selection button 112n is provided in the browser 111 of the administrator terminal 110. For example, suppose you change the language selection from Japanese to English using the language selection button 112n. As described above using Figures 3 and 4, when an operation to specify an electronic information source is performed in the source specification window 113, the administrator terminal 110 is configured to send instruction information to the first server 120 stating that it will generate a Q&A about the contents of the electronic information source based on the language information selected by the language selection button 112n, regardless of the language of the specified electronic information source.
[0059] More specifically, if the language selection is changed from Japanese to English using the language selection button 112n, and then the user specifies an electronic information source in the source specification window 113, instruction information indicating that a Q&A about the contents of the electronic information source will be generated in English will be sent to the first server 120. Furthermore, the Q&A title input field 113b in the source specification window 113 should be entered as "English version Workflow Q&A". Then, as shown in Figure 14, multiple sets of generated question and answer texts GT are displayed in the browser 111 of the administrator terminal 110.
[0060] As a result, for example, if English is selected using the language selection button 112n, even if the language of the electronic information source is Japanese, instruction information to generate the Q&A in English will be sent from the administrator terminal 110 to the server. As a result, administrators can easily prepare Q&A collections in the desired language. As shown in Figure 14, for multiple sets of generated question and answer texts (GT) generated in English, Q&A item 112b of the "English Workflow Q&A" in the left-hand column is additionally displayed.
[0061] Furthermore, in the browser 111 of the administrator terminal 110, a second edit button 112p is provided near the Q&A title name information TL. When the second edit button 112p is pressed, the Q&A title name information TL becomes editable, similar to the configuration when the first edit button 112e is pressed, which displays the editing field 112f and allows for free editing. When you edit and update, item 112b in the Q&A section of the left-hand column will also be updated. As shown in Figure 9, you can also edit the Q&A item 112b in the left column by clicking on it and selecting the "Change Q&A Name" button from among the multiple item buttons.
[0062] The artificial intelligence system 100, an embodiment of the present invention obtained in this manner, comprises an administrator terminal 110 and a first server 120 and a second server 130 as servers. When the "New Q&A" button 112a is pressed as an example of a predetermined operation in the browser 111 of the administrator terminal 110, the browser 111 opens a source specification window 113 in which an electronic information source can be freely specified. When an operation to specify an electronic information source is performed in the source specification window 113, the administrator terminal 110 displays at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, and the content of the electronic information source. The system is configured such that an instruction command to generate a Q&A is sent to the first server 120, the first server 120 uses ChatGPT, an example of a pre-trained artificial intelligence means 131 of the second server 130, based on the content of the electronic information source and the instruction command, to generate multiple sets of question and answer sentences about the content of the electronic information source, the second server 130 sends the multiple sets of generated question and answer sentences GT obtained to the administrator terminal 110, and the administrator terminal 110 displays the multiple sets of generated question and answer sentences GT received in the browser 111, allowing the administrator to easily prepare a Q&A about the content of the desired electronic information source.
[0063] Furthermore, in the browser 111 that displays multiple set data GT of generated question and answer sentences from the administrator terminal 110, an add button 112d is provided. When the add button 112d is operated, the browser 111 displays a question and answer addition window 114 having a question input field 114a and an answer input field 114b. When a question is entered in the question input field 114a and an answer is entered in the answer input field 114b, and the "Add" button 114c, which serves as a send button, is operated, the administrator terminal 110 sends the entered question and answer data to the first server 120. The first server 120 adds the received question and answer data to the multiple set data GT of generated question and answer sentences and sends it back to the administrator terminal 110. This configuration allows the administrator to easily add desired Q&A content to the Q&A generated by Chat GPT, which is an example of a pre-trained artificial intelligence means 131.
[0064] Furthermore, in the browser 111 that displays multiple set data GT of generated question and answer sentences from the administrator terminal 110, a first edit button 112e is provided at the location of each question and answer sentence. When the first edit button 112e is operated, the browser 111 displays the question and answer sentence corresponding to the operated location in an editable format and also displays an "update" button 112g. When the "update" button 112g is operated after editing, the administrator terminal 110 sends the edited question and answer data to the first server 120. The first server 120 then reflects the received question and answer data in the multiple set data GT of generated question and answer sentences and sends it back to the administrator terminal 110. This configuration allows the administrator to easily edit the content of the Q&A generated by Chat GPT, which is an example of a pre-trained artificial intelligence means 131.
[0065] Furthermore, in the browser 111 displaying multiple sets of generated question and answer data GT from the administrator terminal 110, each set of question and answer can be freely selected, and the display order can be freely changed by drag-and-drop operation. This makes it easy to rearrange the display order, placing sets of question and answer that are likely to be frequently used above sets of question and answer that are likely to be less frequently used, based on the expected frequency of FAQs.
[0066] Furthermore, in a browser 111 displaying multiple set data GT of generated question and answer texts on the administrator terminal 110, when the "External Publication" item button 112c is pressed as an example of an operation for predetermined publication, the browser 111 opens a URL issuing window 115 having a "Share" button 115b and a link field 115c as sharing buttons. When the "Share" button 115b is pressed, the first server 120 issues publication URL information RS and sends it to the administrator terminal 110. The administrator terminal 110 displays the received publication URL information RS in the link field 115c of the URL issuing window 115. When another user terminal 140 accesses the first server 120 based on the publication URL information RS, the browser 141 of the other user terminal 140 displays multiple set data GT of generated question and answer texts that have already been generated. This configuration allows the administrator to easily share the contents of the Q&A collection they have created with other users.
[0067] Furthermore, in the browser 111 displaying multiple set data GT of generated question and answer texts on the administrator terminal 110, and in the browser 141 displaying multiple set data GT of generated question and answer texts on other user terminals 140, the contents of the electronic information source can be freely displayed by operating the source information pulldown button 112k in the source information display window 116, allowing the administrator and other users to easily check the contents of the electronic information source.
[0068] Furthermore, in the browser 111 that displays multiple sets of generated question and answer data GT on the administrator terminal 110, a download button 112m is provided. When the download button 112m is operated, the browser 111 on the administrator terminal 110 displays a file format selection window 117 that allows the administrator to freely select the file format to download. This allows the administrator to easily select and download the desired file format, such as CSV format.
[0069] Furthermore, the administrator terminal 110 is equipped with a language selection button 112n in its browser 111. When an operation is performed to specify an electronic information source in the source specification window 113, the administrator terminal 110 sends instruction information to the first server 120 stating that it will generate a Q&A about the content of the electronic information source based on the language information selected by the language selection button 112n, regardless of the language of the specified electronic information source. This configuration allows the administrator to easily prepare a collection of Q&A in the desired language.
[0070] Furthermore, the program of the artificial intelligence system 100, which is an embodiment of the present invention, includes the following steps: When the "New Q&A" button 112a is pressed as an example of a predetermined operation in the browser 111 of the administrator terminal 110, the browser 111 opens a source specification window 113 in which an electronic information source can be freely specified (Source Specification Window Display Step S1, S2); and when an operation to specify an electronic information source is made in the source specification window 113, the administrator terminal 110 sends at least one of the specified electronic information source, such as electronic file information, website URL information, or database information, and instruction command information to generate a Q&A about the content of the electronic information source to the first server 120 (Upload Step S3, S4). The system performs the following steps: a Q&A generation step S5 in which 120 generates multiple sets of question and answer sentences about the content of an electronic information source using Chat GPT, an example of a pre-trained artificial intelligence means 131 of the second server 130, based on the content of the received electronic information source and instruction command information; a Q&A data transmission step S6 in which the first server 120 sends the multiple sets of generated question and answer sentences GT obtained to the administrator terminal 110; and a Q&A data display step S7 in which the administrator terminal 110 displays the multiple sets of generated question and answer sentences GT received in the browser 111. This has a significant effect, as it allows the administrator to easily prepare Q&A about the content of a desired electronic information source. [Explanation of Symbols]
[0071] 100 ··· Artificial Intelligence System 110 ··· Administrator terminal 111... (Administrator's terminal) browser 112...Administrator screen 112a... "New Q&A" button 112b...Q&A item 112c... "External Access" button 112d... Add button 112e... First Edit Button 112f... Editing section 112g... "Update" button 112h... Drag and drop enabled icon 112k... Source information dropdown button 112m... Download button 112n... Language selection button 112p... Second Edit Button 113 ··· Source selection window 113a... File specification area 113b... Q&A Title Input Field 113c... "Send" button 114... Add Question / Answer Window 114a... Question input field 114b... Answer input field 114c... "Add" button 115 ··· URL Issuance Window 115a... Public access / Limited access options 115b... Share button 115c... Link section 116 ··· Source Information Display Window 117 ··· File format selection window 120 ··· Server 1 130 ··· Server 2 131 ··· Pre-trained artificial intelligence method (Chat GPT) 140 ··· User terminal 141... (User's device) browser DS ··· File name information (electronic information source) TL ··· Q&A Title Information GT... Multiple sets of generated question and answer data. RS ··· Public URL information
Claims
1. An artificial intelligence system comprising an administrator terminal and a server, wherein the administrator terminal can communicate freely with the server's pre-trained artificial intelligence means, When a predetermined operation is performed on the browser of the administrator terminal, the browser opens a source specification window in which the electronic information source can be freely specified. When an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends to the server at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, along with instruction information to generate a Q&A about the contents of the electronic information source. The server generates multiple sets of question and answer statements about the content of the electronic information source using pre-trained artificial intelligence means based on the content of the received electronic information source and instruction / command information, and transmits the resulting sets of generated question and answer statements to the administrator terminal. An artificial intelligence system characterized in that the administrator terminal is configured to display multiple sets of received generated question sentences and answer sentences in a browser.
2. In a browser displaying multiple sets of generated question and answer data from the administrator terminal, an add button is provided. When the aforementioned add button is operated, the browser displays a question and answer addition window having a question input field and an answer input field. When a question is entered in the question input field and an answer is entered in the answer input field, and the submit button is pressed, the administrator terminal sends the entered question data and answer data to the server. The artificial intelligence system according to claim 1, characterized in that the server is configured to add the received question text data and answer text data to multiple sets of generated question text and answer text data and send them to the administrator terminal.
3. In a browser displaying multiple sets of generated question and answer data from the administrator terminal, an edit button is provided at the location of each question and answer. When the aforementioned edit button is operated, the browser displays the question and answer text corresponding to the operated area in an editable format, and also displays an update button. When the update button is pressed after editing, the administrator terminal sends the edited question text data and answer text data to the server. The artificial intelligence system according to claim 2, characterized in that the server is configured to reflect the received question text data and answer text data into multiple sets of generated question text and answer text data and send them to the administrator terminal.
4. The artificial intelligence system according to claim 3, characterized in that, in a browser displaying multiple sets of generated question and answer data from the administrator terminal, each set of question and answer data can be freely selected, and the display order can be freely changed by drag-and-drop operation.
5. In a browser displaying multiple sets of generated question and answer data from the administrator terminal, when a predetermined operation for publication is performed, the browser opens a URL publishing window having a share button and a link field. When the aforementioned share button is pressed, the server issues public URL information and sends it to the administrator terminal. The administrator terminal displays the received public URL information in the link field of the URL issuance window. The artificial intelligence system according to any one of claims 1 to 4, characterized in that when another user's terminal accesses the server based on publicly available URL information, the browser of the other user's terminal displays multiple sets of already generated question sentences and answer sentences.
6. The artificial intelligence system according to claim 5, characterized in that the browser displaying multiple sets of generated question and answer texts from the administrator terminal and other user terminals is provided in a way that allows the content of an electronic information source to be displayed freely.
7. In a browser displaying multiple sets of generated question and answer data from the administrator terminal, a download button is provided. The artificial intelligence system according to claim 6, characterized in that when the download button is operated, the browser of the administrator terminal is configured to display a selection of download file formats.
8. A language selection button is provided in the browser of the administrator terminal. The artificial intelligence system according to claim 7, characterized in that when an operation to specify an electronic information source is performed in the source specification window, the administrator terminal sends instruction information to the server to generate a Q&A about the content of the electronic information source based on the language information selected by the language selection button, regardless of the language of the specified electronic information source.
9. The administrator terminal is a program for an artificial intelligence system that can communicate freely with the server's pre-trained artificial intelligence means, When a predetermined operation is performed on the browser of the administrator terminal, the browser opens a source specification window that allows the user to freely specify an electronic information source, in a source specification window display step, In the aforementioned source specification window, when an operation to specify an electronic information source is performed, the administrator terminal uploads to the server at least one of the specified electronic information source, which is electronic file information, website URL information, or database information, along with instruction information to generate a Q&A about the contents of the electronic information source. The server performs a Q&A generation step in which it generates multiple sets of question sentences and answer sentences about the content of the electronic information source using pre-trained artificial intelligence means based on the content of the received electronic information source and instruction command information, The aforementioned server performs a Q&A data transmission step in which it sends multiple sets of generated question and answer data obtained from the execution to the administrator terminal. A program for an artificial intelligence system characterized in that the administrator terminal executes a Q&A data display step, which displays multiple sets of received generated question sentences and answer sentences in a browser.